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Project Support Officer

Manchester, Greater Manchester (Hybrid)
£27,000 per annum FTE (£10,800 actual)
Part-time (15 hours per week)
Permanent

Using Anonymous Recruitment

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Job description

You will work alongside the team to plan, develop, promote and undertake a range of events and activities, support our grant-making process and interact with external stakeholders, suporters, families and the community.

  • You will liaise with grant recipients, direct beneficiaries and our grant panel judges.
  • Participate in multi-organisational community events - engaging on a 1 to 1 basis with healthcare professionals, corporate agencies and members of the public.
  • You will act as an ambassador for the charity in all interactions and support the charity with a wide-range of operational and administrative duties, including helping to create and distribute electronic newsletters, updating our website and customer relationship management.

Experience,Skills and Knowledge 

  • Experience in a customer-facing role
  • Strong written and verbal communication skills
  • Excellent IT skills, including experience in managing client data
  • Exceptional attention to detail and a high level of accuracy in all work
  • A confidence to talk to a range of stakeholders, with the ability to adapt the approach to suit the situation
  • A professional and friendly manner with a can-do attitude
  • A pro-active and self-motivated approach to work well independently whilst being part of a team
  • Ability and means to travel around the Greater Manchester area

Desirable

  • Knowledge of the makeup and diversity of Greater Manchester
  • Experience of hosting or supporting events
Application resources
Application Instructions

Applicants must demonstrate how they meet the Experience, Skills and Knowledge requirements in their cover letter.
Applicants must live within Greater Manchester or within 10 miles of the border.

Posted by
NW Hearts Charity View profile Organisation type Registered Charity Company size 0
Refreshed on: Monday, 23 June 2025
Closing date: 24 July 2025 at 17:00
Job ref: PSO-1
Tags: Administration, Communications, Fundraising, Marketing, Customer Service, Operations, Brand, CRM, Customer support, Health / Medical, Literacy, Office Management, Wellbeing, Community Fundraising, Direct / Supporters, Events / Activities, Digital Fundraising

The client requests no contact from agencies or media sales.