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Head of Finance and Operations
- Salary: £36,000 – £40,000 FTE
- Hours: 3 to 4 days a week (22.5 to 30 hours) – Open to full-time discussions for the right candidate
- Location: Hybrid (Salisbury, Wiltshire) – Requires 50% time on-site within the Bemerton Heath community
- Closing Date: 11:00 PM on Sunday, 12th July 2026
- Target Start: September 2026 (Flexible based on your notice period)
Shape the Next Stage of Our Growth
At Rise:61, we enter a season of significant opportunity. As we transition our operational management from a single role into two specialised leadership positions, we are seeking a strategic thinker and practical doer to join our Senior Leadership Team.
As the Head of Finance and Operations, you will lead our financial sustainability, operational backbone, and governance compliance. This is a pivotal role designed for someone who possesses strong professional expertise but is equally excited to roll up their sleeves and see a local community thrive.
The Impact You Will Make
Our work is expanding rapidly—in the past year alone, we engaged with 231 children and young people and made 1,500 local resident contacts. Your leadership will ensure the charity operates safely, effectively, and sustainably as we pursue ambitious new projects, including a proposed £500k Youth & Family Hub build.
Key First-Year Priorities Include:
- Financial Oversight & Restructuring: Take the reins of our recently restructured financial systems, leading on budgeting, forecasting, and reserves management using Xero.
- Operational Leadership: Line manage our Finance Officer and Engaging People Manager, supporting programme quality and team delivery.
- Governance & Risk: Maintain our organisational risk register, ensure GDPR data protection compliance, and lead compliance monitoring.
- Impact & Trust Reporting: Oversee our data integrity and impact measurement systems (including our Upshot Database) to clearly demonstrate the difference Rise:61 is making.
What We Are Looking For
We welcome applications from people of all faiths and none who can fully support and work within the Christian ethos and core values of Rise:61.
Essential Requirements:
- Senior operational leadership and management experience within the youth, community, education, or charity sectors.
- Strong financial management experience, including complex budgeting and forecasting.
- Experience in line management and leading a team.
- Excellent verbal and written communication skills.
- A willingness to get stuck in and support a passionate, close-knit team.
Why Join Rise:61?
We believe in creating a supportive, great working environment where our team can flourish. Your benefits package will include:
- Generous Holiday: 35 days a year plus bank holidays.
- Wellbeing Support: Access to external supervision and dedicated team training.
- Future Security: A workplace pension scheme with Nest.
- Culture: A family-friendly working environment with regular team socials.
- Ready to find out more? Read full details on our history, our direct community impact, and the complete job specification by downloading our candidate pack.
How to Apply
You can apply for this position in one of two ways:
- Option 1: Send us your CV and a covering letter.
- Option 2: Send us your CV and a short video (maximum 3 minutes).
In your cover letter or video, please detail why you want to work for Rise:61 / what excites you about the role, alongside the skills and experience that make you the right fit.
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay
Work Location: Hybrid, Bermerton Heath, Salisbury SP2 9LE
We journey with people, creating spaces where community thrives.


The client requests no contact from agencies or media sales.
The Operations Programme Coordinator provides operational, administrative, and project support across Picker’s portfolio.
The role is currently deployed primarily within the Learning & Development (L&D) team, supporting the effective design, delivery, and continuous improvement of Picker’s L&D programmes and products. The L&D programme offers a range of accredited online and in person training, alongside webinars, practical toolkits, and a global community of practice, to support person centred improvements across health and social care. The postholder may be redeployed, in whole or in part, to support other areas of the Picker offer as organisational priorities require.
The highest quality person centred care for all, always
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.
Their recently established Events & Operations hub brings together donor-facing events and the operational systems and processes that underpin high-value fundraising, creating a cohesive function that supports outstanding supporter experiences and sustainable income growth.
We are looking for an organised and proactive Events & Operations Officer to play a key role within this function and deliver the experiences, systems and insight that support Greenpeace UK’s Major Donor, Trusts & Foundations and Legacy fundraising programmes.
This is far from a typical events role. Working closely with the Events & Operations Manager, you will lead on many of the team’s cultivation and stewardship events, creating opportunities for supporters to connect directly with Greenpeace’s mission and impact. You could be coordinating major donor networking events, organising behind-the-scenes briefings with campaigners, delivering legacy stewardship events, supporting unique supporter experiences, or helping to bring prospects together through creative events and workshops.
Alongside event delivery, you will play an equally important role in the operational side of the team. From CRM reporting and data management to process improvement and cross-organisational projects, you will help create the systems and infrastructure that enable fundraisers to spend more time building relationships and securing income.
This role will suit someone who enjoys variety, loves making complex projects run smoothly, and takes genuine satisfaction from both delivering exceptional experiences and improving the processes behind them. It is an opportunity to work closely with an experienced manager, take ownership of significant areas of work, and help shape a function that continues to evolve.
As Events & Operations Officer, you will:
- Lead the delivery of many of Greenpeace UK’s high-value cultivation and stewardship events, taking ownership of planning, logistics, supplier management and on-the-day delivery
- Support a diverse programme of donor events, including networking events, campaign briefings, webinars, roundtables and supporter experiences that bring donors closer to Greenpeace’s work
- Support the delivery of flagship events led by the Events & Operations Manager, helping to create exceptional experiences for major donors, legacy supporters and prospects
- Work across the Key Relationships team to ensure events are embedded within supporter journeys and contribute to engagement, stewardship and income growth
- Design and maintain CRM reports and dashboards, providing fundraisers with the insights they need to manage portfolios, track pipelines and forecast income
- Maintain accurate and compliant CRM records, supporting data integrity, GDPR compliance and effective reporting
- Identify and implement process improvements that help fundraisers spend more time building relationships and less time on administration
- Act as a key operational link with colleagues across Data & Insight, Finance and other teams, helping to improve systems, processes and ways of working
- Support team coordination, planning and cross-organisational projects while contributing to the continued development of the Events & Operations hub
Essential skills and experience:
- Proven success delivering high-value fundraising events, with responsibility for planning, logistics and execution
- Strong experience using CRM databases such as Salesforce, Raiser’s Edge or similar platforms for data entry, reporting, and record maintenance
- Meticulous attention to detail and a commitment to delivering high standards
- Excellent organisational and project management skills, with the ability to manage multiple priorities, coordinate complex logistics and meet deadlines
- Strong stakeholder management and communication skills, with the ability to build effective relationships with colleagues, suppliers and supporters
- A proactive and collaborative approach, with the confidence to identify inefficiencies, improve processes and work effectively across teams
- Clear evidence of working in a values-driven way, demonstrating commitment to collaboration, inclusion, continuous learning and role-modelling organisational values consistent with Greenpeace UK
Desirable, but not essential:
- Experience of both major donor and legacy fundraising events
- Experience contributing to process improvement, systems development or fundraising operations projects
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.
If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions for application via CharityJob.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
Employee benefits include:
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
Greenpeace UK are partnering with Laura Macnamara at QuarterFive on this appointment. Application is by CV and answers to the screening questions in the first instance.
The screening questions are intended to give us a little more context about your experience and suitability for the role. They are not a formal supporting statement, so please don't feel you need to provide lengthy answers.
Laura will contact suitable candidates and invite them to an informal screening call. Full support will be provided for formal application.
We are looking for an experienced Regional Opperations Lead, to coordination all aspects of the StreetDoctors operations within the Midlands Region and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid, through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing their skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
- To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
- To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
- To deliver training and ensure the quantity and quality of projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HT is a vibrant, evangelical, charismatic, Anglican church with a large and growing church family of all ages and stages. We are situated right at the centre of Cambridge and are perfectly placed to reach students and adults alike. Our heart is to reach Cambridge and beyond with the amazing news of Jesus Christ. We want to see as many people as possible come to follow him, be transformed by his love, and be equipped to be fruitful disciples.
This is a broad, strategic, and high level role overseeing all HT’s operational activity in order to turn vision into action and enable kingdom growth. You will be a key member of HT’s Senior Leadership Team and will be expected to bring considerable spiritual maturity, a strong understanding of operating in a church context, and proven strategic and technical leadership.
A major aspect of this role is to envision, encourage, and direct the wider Operations Team. A significant portion of your week will be spent with them, and you will be the key communication link between the Senior Leadership Team and the Operations Team. Strong management experience is essential, as is an understanding of the unique environment of operating as a member of church staff.
Sunday services are the shop window of HT and are central to everything we do. They are also our most complex operation, currently involving over 50 volunteers and serving approximately 500–600 worshippers across four services. While much of the weekly delivery will be delegated, your ongoing oversight, input, and development of Sundays will be key.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Anne's Church is seeking an Operations Manager to play a central role in the day-to-day running of our busy church and community spaces in the heart of Soho.
This is a varied and hands-on role combining administration, finance, facilities management, compliance, event support, and operational leadership. Working closely with the Rector, clergy, staff team, volunteers, and contractors, you will help ensure that the church's activities, buildings, systems, and resources are managed efficiently, safely, and sustainably.
The successful candidate will be highly organised, comfortable managing multiple priorities, and able to take initiative when faced with new challenges. They will enjoy working with people while also maintaining the systems and processes that enable a busy organisation to thrive.
For more information, please download the job pack.
To apply, please click the 'Redirect to recruiter' button.
The client requests no contact from agencies or media sales.
The People Matter Trust is a Christian Charity based in Eastbourne helping job seekers reach their full potential. The organisation gained the Queens Award for Voluntary Service in 2022 and is Matrix accredited. The Board of Trustees are seeking to recruit a Director of Operations to take up a position that will become vacant due to retirement during the second half of 2026. The post will be full time (35 hours per week).
This key senior management role is responsible for the operational delivery of services, in line with the Christian ethos and values of People Matter. The Level 6 CIAG (or equivalent) qualified post-holder will hold responsibility for overseeing the delivery, management and reporting of funded contracts, managing the team of advisers, and overseeing all Careers, Information, Advice and Guidance services.
The salary for this post is £36,000 per annum.
Under the 2010 Equality Act, schedule 9, there is a genuine occupational requirement for the Senior Management Team (CEO and Director of Operations), and Board of Trustees to be practising Christians, to ensure the protection of our strong Christian ethos and values.
People Matter is an inclusive employer. However potential applicants should be aware that our office premises are located on 2nd floor of a multi-occupancy building with no lift and we are unable to accommodate wheelchair users.
Closing date for receipt of applications is midnight on Friday 3rd July 2026
Interviews will be held during the period 20th to 21st July 2026.
To provide employability services through tailored career information, advice, guidance, practical support, and encouragement to jobseekers.
The client requests no contact from agencies or media sales.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.
We are seeking a values-led finance and operations professional to lead on our finance and operations systems at Action Hampshire. In this senior leadership role, you will guide the finance team, support strategic objectives, and influence decision-making processes at our organisation. Your expertise in charity finance operations will be crucial to informing the Senior Leadership team and guiding the finance team to ensure our compliance and adherence to financial planning, budgeting and reporting.
Who You Are:
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Proven experience in charity finance and operations management
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Strong leadership, coaching, and team management skills
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Excellent understanding of financial compliance and operational best practices for VCSE organisations
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Ability to convey complex information effectively to internal and external stakeholders
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A commitment to fostering a positive team culture and supporting the professional growth of others
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Be committed to Action Hampshire’s values and have an understanding of and an empathy with the culture and values of the VCSE sector.
We work collaboratively in support of strong, connected and equitable communities.


The client requests no contact from agencies or media sales.
About CLTR
The Centre for Long-Term Resilience (CLTR) is an independent, non-profit think tank working to transform global resilience to extreme AI and biological risks. We work with governments and institutions, offering evidence-based advice to improve understanding, decision-making and governance on some of the most pressing issues of our time.
The role
We're hiring two Operations Associates — one to sit within our AI Policy Unit, one within our Biosecurity Policy Unit. Embedded in your respective team, you'll provide a flexible mix of operational, administrative and project support that keeps the unit running well and frees up policy staff to focus on their work.
It's a genuinely varied role. Day to day you might be coordinating a grant proposal, managing a Director's diary, tracking a publication pipeline, or improving a process that's been getting in everyone's way. You'll also have regular touchpoints with CLTR's central Operations function and scope to contribute to organisation-wide projects.
This is a hands-on generalist role, well suited to someone who wants to develop their skills in project management and operations within a mission-driven environment.
Responsibilities include:
Operations and administration
- Coordinate team meetings, events and travel logistics
- Manage the unit Director's diary and act as a reliable gatekeeper for their time
- Oversee the team calendar and support planning of unit-level activities
- Coordinate the publication pipeline, including liaising with editors and designers
- Maintain filing systems, knowledge management processes and information security procedures
- Support onboarding of new team members and track unit-level budgets and expenses
Project coordination
- Track progress across multiple concurrent projects and ensure updates are shared in a streamlined way
- Log activity and impact across the unit in collaboration with the Delivery Manager
- Provide flexible support to project activities as needed
Grant writing and fundraising
- Coordinate input to grant proposals from policy staff, in partnership with the Fundraising team
- Contribute directly to grant writing with appropriate support
- Help maintain consistent language and references across funding proposals
About you
Essential:
- Experience in an operations, administrative or project management role
- Strong project coordination skills, able to manage multiple workstreams and meet deadlines
- Genuine interest in administration and operations — particularly in making systems work better for people
- Exceptional attention to detail, for calendars, logistics, written documents and presentations
- Ability to produce clear written content for different audiences, including funding proposals
- High level of discretion and comfort with information security protocols
- Proactive, high-agency approach — you follow through on commitments and don't wait to be told what needs doing
- Strong interpersonal skills and the ability to build relationships across teams and with external partners
- Genuine commitment to CLTR's mission
- Eligible to live and work in the UK (we are unable to sponsor visas for this role)
Desirable:
- Experience in a non-profit, think tank or similarly mission-driven organisation
- Executive assistant experience
- Familiarity with AI safety or biosecurity policy
- Knowledge of project management methodologies such as PRINCE2 or Agile
This role is probably not right for you if you're looking for significant strategic or line management responsibility, or if your goal is to move into policy research. We're looking for someone who is genuinely motivated by operational excellence and wants to build a career in operations and/or project management.
Salary and benefits
c.£55,000 depending on experience. If salary is a barrier to applying, please do get in touch to discuss.
- 30 days annual leave plus public holidays
- £5,000 annual wellbeing budget
- £3,000 learning and development budget plus up to five paid days
- £2,000 onboarding grant
- Pension with up to 7% employer-matched contribution
- Private health insurance and group life insurance
- Generous parental leave
- Paid office lunches twice a week
Application and timeline
Please submit a CV and cover letter by 9am BST on 1 July 2026, using your cover letter to outline how you meet the person specification.
First-round interviews (remote): 15–17 July
Final interviews (in person, London): 23–24 July
CLTR is an equal opportunities employer and welcomes applications from all backgrounds. If you require any adjustments to the recruitment process, please do get in touch and we will do our best to accommodate you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- DIRECTOR OF OPERATIONS & DELIVERY – operational leadership, service delivery, change and impact
Dogs for Good brings people and dogs together to make life possible. Since 1986, the charity has been dedicated to advancing the life-changing possibilities of the connection between people and dogs, supporting individuals, families and communities affected by disability, autism, dementia, mental ill health and other complex needs.
Through assistance dog partnerships, family-focused workshops and the community dog programme, Dogs for Good helps people access the world with greater confidence, independence and connection. By 2028, the charity aims to support over 6,000 people each year through the life-changing bond between people and dogs.
Dogs for Good is now seeking a Director of Operations & Delivery to provide strategic and operational leadership at a pivotal moment for the organisation. The successful candidate will own the continued delivery and implementation of Dogs for Good’s new operating model, translating strategy into clear, co-ordinated operational plans and ensuring services remain effective, sustainable, impactful and of a consistently high standard.
To succeed in this role, you will bring:
- Significant operational leadership experience, ideally gained in a multi-service or complex delivery environment, alongside demonstrable experience of leading change across teams or services.
- An analytical, data-driven and confident approach, using insight to inform decisions, assess performance and support continuous improvement.
- Experience of translating strategy into practical operational plans, managing budgets and resources, and producing high-quality reports and analysis for senior leaders and Boards.
- A calm structured and reflective leadership style, with the ability to lead through others, foster collaboration and support people to build confidence, capability and ownership.
As you will be working with vulnerable people, you will be required to undergo a DBS check. This will be renewed every 4 years.
Please see the candidate pack for full details.
For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director at Charisma Charity Recruitment.
- Location: The Frances Hay Centre, Banbury OX17 2BS / hybrid working
- Closing date: Sunday 26 July 2026
- Charisma vetting interviews must be completed by EOD on 5 August 2026, prior to shortlisting on 6 August 2026.
- Interviews with Dogs for Good:
- First stage interviews will take place online: w/c 10 August 2026.
- Second stage interviews will be held in person and include a tour of the site: w/c 17 August 2026.
We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
We are committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact the Charisma Operations Team. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and who meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We bring people and dogs together to make life possible.



A hands-on leadership role at the heart of a busy, welcoming community. Finchley Reform Synagogue (FRS) is looking for an experienced, organised and practical operations professional to join us as Building and Operations Manager - helping to care for and steward a synagogue that is open, welcoming and full of life throughout the week, including evenings and weekends.
In this varied role, you'll oversee the safe, smooth and efficient running of our building and facilities. From managing maintenance, compliance and building systems, to leading the caretaking and cleaning team, coordinating contractors and keeping our operational systems in good shape - you'll make sure our building is a safe, well-functioning and inviting place for everyone who comes through its doors. No two days will be the same. Some days you'll be troubleshooting a building issue or managing a contractor; others you'll be reviewing risk assessments, supporting an event, or working with our security partners to keep the community safe. If you're dependable, calm under pressure and motivated by making places work well for people, we'd love to hear from you
At FRS, we strive to connect people to one another, to their Judaism and to the world.
The client requests no contact from agencies or media sales.
This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.
This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Harris Hill is delighted to be recruiting a Facilities and Operations Manager on behalf of the Medical Research Foundation.
London | Full-time | 12month FTC
The Medical Research Foundation's vision is a world where medical research improves health for everyone. Through funding high-quality research, the charity supports discoveries that improve lives and tackle some of society's most pressing health challenges.
This is an exciting opportunity to join a charity that funds life-changing medical research into underfunded and emerging areas of health. As the organisation continues to grow, they are looking for an experienced operations professional to ensure their office, facilities and business operations run smoothly, efficiently and safely.
About the role
Reporting to the Director of Operations, you will take the lead on facilities management, health and safety, office operations and business continuity, while identifying opportunities to improve systems and processes across the organisation.
Key responsibilities include:
- Leading on health and safety compliance and risk management
- Managing office facilities, suppliers and service contracts
- Acting as the main contact for building management and external providers
- Overseeing IT and operational support services
- Supporting business continuity and cyber security planning
- Driving operational improvements and sustainability initiatives
- Line managing two members of staff
About you
We're looking for someone with:
- Experience in facilities, office or operations management
- A strong understanding of health and safety requirements
- Experience improving processes and implementing new ways of working
- Excellent organisational and stakeholder management skills
- Confidence managing suppliers and external contractors
- Previous line management experience
- IOSH Managing Safely qualification (or equivalent)
Most importantly, you'll be proactive, solutions-focused and enjoy creating an environment where people can thrive.
Benefits
- 30 days annual leave plus bank holidays
- Double-matched pension contributions up to 12%
- Life assurance
- Flexible and supportive working culture
- Hybrid working
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Please note, this is a 12 month fixed term contract (materity leave cover). The salary for this post is £47,043 (for London, including London weighting) or £45,373 (for Cardiff, including regional weighting).
This role can be based in our Stratford Office (2 Redman Place, Stratford Cross, London E20 1JQ) or our Cardiff Office (Suite 1, 9th Floor, Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB)
This role requires a Disclosure and Barring Service (DBS) check.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
This is a rare opportunity to step into a high-impact role at the heart of Mind's Social Impact Directorate.
We bring together teams across policy, campaigns, research and evaluation, systems insight, equity partnerships, national services, network relations, and communications, including our work in Mind Cymru. Together, we work to drive meaningful change in mental health through insight, influence and delivery. Our work is ambitious and complex, and we're continually evolving how we plan, connect and deliver that work.
As our Impact Directorate Operations Manager (maternity cover), you'll sit at the centre of this, working closely with senior leaders and teams across the directorate to ensure our priorities are clear, coordinated and delivered with momentum, while connecting into the wider organisation where needed.
We're looking for someone who can do more than just keep things running smoothly. Yes, this role is about excellent operational grip, planning and delivery but it's also about connecting people, energising teams, and helping to create a bold, collaborative culture where great work can thrive.
You'll play a pivotal role in:
-Turning strategy into action, supporting teams to plan and deliver effectively
-Joining the dots across programmes and teams, bringing clarity and alignment
-Shaping how we work, strengthening systems, processes and ways of collaborating
-Creating the conditions for great work, where people feel connected, supported and able to do their best
This is an influential role with visibility across the directorate and beyond. It's ideal for someone who thrives in complexity and enjoys making things work better.
Key duties and responsibilities
The post holder will:
Support delivery and performance across the directorate
-Bring clarity and structure to directorate priorities, ensuring alignment with Mind's strategy
-Monitor progress across programmes, tracking milestones, outputs, outcomes and budgets
-Identify risks, challenges and dependencies early, and support teams to address them
-Produce clear, insightful reporting to support senior leadership and governance decision-making
Support effective planning and programme management
-Work with teams to scope, plan and manage their work, including timelines, resources and dependencies
-Embed practical tools and approaches (e.g. Smartsheet) to improve visibility and coordination
-Help make complex work feel manageable by improving planning, prioritisation and flow
Act as a connector and trusted partner
-Build strong, trusted relationships across teams, directorates and the wider federation
-Bring people together to align priorities, solve problems and support decision-making
-Act as a trusted partner and sounding board to the Executive Director and directorate senior leadership team, helping maintain focus, momentum and connection
Strengthen governance and continuous improvement
-Support effective governance processes, including board and committee reporting
-Ensure performance, risks and impact are clearly understood and communicated
-Use data, insight and learning to improve how the directorate plans and delivers its work
-Identify opportunities to strengthen systems, processes and ways of working
Shape ways of working and culture
-Promote collaborative, inclusive and connected ways of working
-Help create a dynamic, open and supportive environment where people can do their best work
-Support teams through change with clarity, empathy and momentum
-Champion continuous improvement and a solutions-focused mindset
About you
You're someone who thrives in complex environments and enjoys bringing order, energy and connection to them.
You'll likely bring:
-Strong experience supporting delivery of complex programmes or portfolios
-Excellent project or programme management capability
-Proven ability to build relationships and influence at all levels, including senior leaders
-Confidence working across boundaries, connecting people, teams and ideas
-Strong judgement, balancing strategic thinking with hands-on delivery
-A commitment to collaboration, continuous improvement and inclusive ways of working
Most importantly, you'll care about how work gets done, not just what gets done.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
A little about us
We are one of the largest providers of mental health services to schools in Greater London. We also provide high quality early years education and family support, including offering emergency assistance for families in crisis. This work makes a real difference to thousands of children and families each year.
Our values
We work with people of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
About the role
This is an exciting opportunity to join the Senior Management Team (SMT) of a dynamic and growing children’s charity as Head of Human Resources and Operations, taking on a critical leadership role to support the next phase of our development. Working closely with the SMT as trusted advisor and most senior HR professional, you will provide strategic and operational advice, guidance and support to the organisation on all people related practices.
What we are looking for
The successful candidate will have:
· A CIPD Level 7 qualification, or equivalent demonstrable senior HR experience.
· A strong track record of working successfully within a senior HR role.
· Initiative, creativity and a proactive approach.
· Excellent interpersonal and people management skills.
What you will get in return
· Generous annual leave allowance of 35 days p.a. plus bank holidays (pro rata)
· 11% employer pension contribution
· Access to a staff Health Plan and Employee Assistance Programme
· Hybrid working options.
· CPD opportunities.
· The opportunity to wake up each morning and feel you are making a positive difference.
Salary
£60,000 - £65,000 p.a. pro rata (£36,000 - £39,000 for three days per week).
Hours
Three days per week (21 hours), with flexibility to spread hours across the full working week if preferred.
Location
Lovely office at 73 St Charles Square, London. W10 6EJ (private off-street parking is available for staff), with hybrid working options.
How to apply
A full job description is attached. Please apply using the 'Apply Now' button and include your CV and cover letter. Please ensure your cover letter is concise (max. two sides of A4) and clearly set out why your skills and experience make you suitable for this role and what motivated you to apply.
CLOSING DATE: Monday 6th July 2026, 9am
INTEVIEW DATE: Week commencing 13th July 2026
Please be aware that due to the high volume of applications, feedback will not be provided for candidates who are not shortlisted.
Further information
CCS is an inclusive employer and we aim to have a workforce that reflects the rich diversity of the communities we service. There is no requirement for our staff to be Catholic and we encourage applications from candidates from diverse backgrounds. We are committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Charity No. 210920
Your cover letter should be concise (max. two sides of A4) and clearly set out why your skills and experience make you suitable for this role and what motivated you to apply.


