Operations jobs

We are seeking an Operations and Resource Manager to provide effective day-to-day operational leadership across the life of Wesley’s Chapel and Leysian Mission, ensuring that people, property, systems and resources are managed well in support of the organisation’s worship, mission, heritage, community activity and public engagement. The role will combine practical operational management with strong oversight of HR, finance, property contracts, compliance and safeguarding, helping the organisation remain well run, responsive and able to grow and change over time.

Wesley’s Chapel and Leysian Mission is a thriving, inclusive, diverse and active Methodist Church and Circuit and a significant historic site in Central London. As the first Methodist Church built in London, and the headquarters of John Wesley, the site includes: the Chapel, the Museum of Methodism, John Wesley’s House, John Wesley’s tomb, as well as meeting rooms, offices and a resident community.

About the role

We’re looking for an experienced, highly organised Operations & Office Coordinator to play a central role in keeping our London office running smoothly and supporting our wider organisation.

This is a varied and hands-on role, with responsibility across office operations, governance coordination, and senior leadership support. You’ll be a key point of contact for colleagues and trustees, helping ensure everything runs efficiently behind the scenes.

Flexible working that works for you

This role is designed to be genuinely flexible.

• 21 hours per week, with flexibility over how these are worked
• We’re open to a range of working patterns (e.g. school hours, shorter days across the week, or compressed hours)
• Hybrid working, with two days per week in our London office

We aim to agree a working pattern that provides consistency and predictability, while fitting around your other commitments.

We particularly welcome applications from experienced candidates returning to work after a career break, including parents and carers.

What you’ll be doing

This is a broad and rewarding role with real ownership. You will:

• Support governance processes, including Board and Committee meetings and documentation
• Provide administrative and coordination support to the CEO and senior leadership team
• Maintain and improve systems and processes, with the opportunity to shape how things are done
• Coordinate IT support, equipment and asset management
• Coordinate logistics for meetings, events and travel
• Take ownership of the day-to-day running of the London office, ensuring it is organised, efficient and welcoming
• Act as the main point of contact for facilities, suppliers and office-related queries

About you

We’re looking for someone who brings strong prior experience and enjoys working in a role with variety and responsibility.

You will likely have:

• Experience managing or coordinating a busy office or operational environment
• Confidence working independently and taking ownership of tasks and processes
• Strong organisational skills and attention to detail
• Excellent communication skills, with the ability to work with senior stakeholders
• Good working knowledge of Microsoft 365
• A proactive approach and the ability to juggle competing priorities

Why join us?

• A genuinely flexible, part-time role designed to support work-life balance
• A supportive and collaborative working environment
• The opportunity to take ownership of a varied and important role
• The chance to contribute to an organisation delivering meaningful impact

About Farm Africa

Farm Africa is a leading charity working with smallholder farmers and small businesses in eastern Africa to improve incomes while protecting the environment.

We combine expert knowledge with practical solutions to create lasting change for farmers, their families, and the ecosystems they depend on.

How to apply

We encourage applications from people of all backgrounds and particularly welcome those returning to work after a career break.

More information about the role can be found on the jobs page of our website. 

About Bristol Avon Rivers Trust

Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.

We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.

As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.

Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.

Reports to
Chief Executive Officer

Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.

Purpose of the Role

The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.

This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.

Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.

The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.

Key Responsibilities

Organisational Leadership & Operations

• Lead and oversee day-to-day organisational operations across the Trust
• Develop and improve internal systems, processes and operational procedures
• Support organisational planning and delivery against BART’s strategic objectives
• Work closely with the CEO and senior managers to support organisational growth and resilience
• Contribute to organisational decision-making and leadership culture

People & HR Management

• Oversee HR systems, policies and procedures
• Support recruitment, onboarding and staff development processes
• Help foster a positive, inclusive and high-performing workplace culture
• Support managers with operational people-management matters
• Coordinate staff wellbeing and professional development initiatives

Governance & Compliance

• Ensure compliance with charity, company and employment regulations
• Support the CEO with governance processes, trustee reporting and organisational policies
• Oversee organisational risk management systems
• Ensure appropriate insurance, contracts and compliance frameworks are in place
• Lead on operational health & safety systems and organisational compliance

Organisational Systems

• Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership team
• Oversee operational procurement and contract management systems
• Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
• Improve internal reporting and programme coordination systems

Programme & Delivery Support

• Support operational coordination across BART programmes and projects
• Help ensure teams are appropriately resourced and supported
• Improve organisational project management systems and workflows
• Support efficient collaboration across delivery teams
• Contribute to organisational development opportunities and partnerships

Person Specification

Essential Experience & Skills

• Significant experience in operational management, organisational leadership or business management
• Experience developing and improving organisational systems and processes
• Strong understanding of governance, compliance and organisational risk management
• Experience supporting HR and people-management processes
• Excellent organisational and project management skills
• Strong interpersonal and communication skills
• Ability to work strategically while also being comfortable with operational detail
• Experience managing competing priorities in a fast-paced environment
• Proficient in Microsoft Office and organisational software systems

Desirable Experience

• Experience working within the environmental, charity or public sector
• Knowledge of charity governance and funding environments
• Experience supporting organisational growth and change management
• Familiarity with CRM systems and operational databases
• Understanding of health & safety systems within field-based organisations

Who We’re Looking For

We are looking for someone who:

• Is highly organised, proactive and solutions-focused
• Enjoys enabling others to succeed
• Can balance strategic thinking with practical delivery
• Is calm and adaptable in a growing organisation
• Has strong emotional intelligence and leadership skills
• Wants to help a small organisation grow and deliver its goal of restoring rivers, landscapes and communities

Why Join BART?

This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.

You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.

Benefits

• 25 days annual leave plus bank holidays and Christmas close
• Flexible and hybrid working
• 9% Employer pension contribution
• Professional development and training opportunities
• Employee wellbeing support
• Opportunity to shape a growing organisation with real environmental impact

Equality, Diversity & Inclusion

Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.

We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.

Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire? 

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.

We are seeking a values-led finance and operations professional to lead on our finance and operations systems at Action Hampshire. In this senior leadership role, you will guide the finance team, support strategic objectives, and influence decision-making processes at our organization. Your expertise in charity finance operations will be crucial to informing the Senior Leadership Team and guiding the finance team to ensure our compliance and adherence to financial planning, budgeting and reporting.

Who You Are: 

• Proven experience in charity finance and operations management. 

• Strong leadership, coaching, and team management skills 

• Excellent understanding of financial compliance and operational best practices for VCSE organisations 

• Ability to convey complex information effectively to internal and external stakeholders 

• A commitment to fostering a positive team culture and supporting the professional growth of others 

• Be committed to Action Hampshire’s values and have an understanding of and an empathy with the culture and values of the VCSE sector.

FWAG SouthWest is looking for a Head of Operations to help lead our organisation through its next phase. This is a senior leadership role with real influence over how we deliver our work, support our team and respond to the changing environment for farming and wildlife.

About us

FWAG SouthWest is an environmental charity working with farmers and land managers to deliver practical change on the ground. We combine an understanding of farming businesses with environmental expertise to support better outcomes for nature, climate and food production. Our work brings people together: farmers, communities and partners to deliver change at a local and landscape scale. As farming responds to new policy, markets and environmental pressures, our role is to help shape and deliver solutions that work, supporting resilient farm businesses alongside climate-resilient landscapes and nature recovery.

The role

As Head of Operations, you will lead delivery across the South West, working through a network of county teams and specialists. Your focus will be on strengthening our ability to deliver. Supporting team leaders to grow capacity, manage workload and deliver high quality work in increasingly complex projects. You will work alongside teams to remove barriers, improve systems and step into delivery where needed helping to ensure work progresses and opportunities are achieved. Working closely with the CEO and senior team, you will help translate strategy into delivery and ensure we remain effective, responsive and financially sustainable. You will also play a key role in how we respond to change across the sector, supporting teams to navigate new policy, funding and partnership opportunities.

About you

We are looking for an experienced leader who is motivated by enabling others to deliver. You don’t need to have experience in the environmental sector. We are open to candidates from a wide range of backgrounds who can bring strong leadership, a collaborative approach, professional skills and share our values.

What matters is your ability to:

• Support and develop people to increase their capacity and confidence

• Work alongside teams to solve problems and keep delivery moving

• Manage complex programmes and competing priorities

• Put in place practical systems and structures that support delivery

• Build strong relationships across a regional organisation

An interest in farming, land management or the natural environment is important, detailed sector knowledge is desirable.

For further details and a full job description and person specification, please see attachments below.

Why join us

This is an opportunity to play a key role in a charity with a strong reputation and clear purpose.

You will:

• Help shape how we deliver across the South West

• Lead and support a skilled and committed team

• Work on issues that matter for the future of farming, climate and nature

• Be part of an organisation rooted in practical action and trusted relationships

Further information

o Salary £56,650 – £61,800, dependent on experience

o Permanent contract

o 37.5 hours per week, but applications from those looking for 4 days (30 hours) per week will also be considered

o 25 days per annum, rising by a day a year with service to 30 days per annum, plus public holidays and an opportunity to buy or sell annual leave 

o Flexible working hours

o Pension scheme - employer contribution 4%, employee contribution 4% with salary sacrifice applicable 

o Employee wellbeing scheme and Employee assistance programme

o Support to undertake relevant external training and qualifications

o Group life insurance scheme 

o Professional subscriptions relevant to the post supported 

o Regular travel across the South West will be required and therefore access to a vehicle is essential

Location-UK, London or London whereabouts

Department- Business Support

Reports to (Line Manager): Director of Finance and Business Support

Responsible for( Line managing): IT Officer and Operations Officer

Grade: E

Contract Type: Open-ended contract

About HelpAge

HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.

Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.

About the Job

The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.

The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.

Key areas for impact/influence and responsibilities

To make an impact and influence, the role holder will:

Strategic Operations & IT Leadership

· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.

· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.

· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.

Operational Systems, Policies, and Services

· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.

· Provide operational advice and support to Global Teams and clusters in London and overseas.

· Support localisation processes, including country office operations and office closures as required.

· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.

· Ensure maintenance of the digital assets and equipment register.

IT Strategy and Digital Enablement

· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.

· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.

· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.

People Management and Collaboration

· Line manage Operations & IT staff and coordinate communities of practice across operational areas.

· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.

· Manage the Operations & IT budget and ensure efficient use of resources.

Skills and experience required 

The successful candidate will bring:

· Experience managing projects and task groups to improve operational practice and processes.

· Strong analytical skills, including data analysis, reporting, and identification of trends.

· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.

· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.

· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.

· Strong collaboration skills and ability to work across teams, functions, and with external partners.

· Alignment with HelpAge values: impact, learning, partnership, and inclusion.

How to apply

Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.

Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.

This is a pivotal moment for MYTIME. We are growing fast, our ambitions are national, and we need a Head of Operations who is genuinely ready to grow with us - not just manage what we have today but help build what we need for tomorrow.

As a true second-in-command to the CEO, you will be the operational backbone of the organisation: the person who ensures our governance is airtight, our systems are fit for purpose, our commissioner relationships are strong, and our data tells the story of our impact. You will think and act strategically, while remaining close enough to the day-to-day to spot what needs fixing before it becomes a problem.

This is a rare opportunity to shape the future of a purpose-driven organisation at a critical stage of its growth. If you are the kind of person who thrives on complexity, takes initiative, challenges thinking, and brings rigour without bureaucracy, we want to hear from you.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Project Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

    Operational planning and tracking

• Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules.
• Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.

     Procurement and Supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation

Documentation and Asset control support

• Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents.
• Support tracking of assets, equipment, and key operational commitments linked to project implementation.

   Operational Risk Management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field 
• At least 5 years of relevant experience; preferably in humanitarian or project environment.
• Good understanding of procurement workflows, record keeping, and implementation support systems.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Operational organization
• Confidential handling of information
• Analytical thinking.
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Location: Fully remote with flexible working arrangements 

Salary: £51,500 FTE

Contract: This role is part time for 3 days a week (0.6FTE). 

Closing date for applications: 5th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

Screening calls: 16th/17th July

Panel interviews: 22nd July 

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at leading and developing complex multi-stakeholder processes and systems, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support ongoing growth and development of the Warm Welcome Campaign, we are looking for a Head of Operations to be responsible for supporting the Senior Leadership Team in the effective and efficient running of the Campaign and the coordination and development of our ambitious 5-year strategy. The role will sit within Warm Welcome’s Senior Leadership Team, which also includes the Campaign Director, Director of Communications, Director of Programmes and Development, and will report directly to the Good Faith Partnership Operations Director. 

The purpose of the Warm Welcome Senior Leadership Team is to:

• Own and develop the Warm Welcome strategy, ensuring sustainability and delivery

• Lead, direct, engage and inspire the Warm Welcome team, setting the tone and culture

• Be accountable for significant decisions, challenges and risks.

The Head of Operations role will help to support and co-ordinate the work of the Senior Leadership team to be as effective as possible in achieving this purpose.

We’re looking for someone who thrives on fast-paced and varied work, organisational growth and development and has demonstrable experience of making things happen. The ideal candidate will be highly organised and solutions-oriented, while also bringing a creative, innovative and forward-thinking approach. 

At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

Responsibilities

The role will be responsible for:

• Supporting and coordinating the Warm Welcome Senior Leadership Team to function as effectively as possible

• Supporting the Warm Welcome team to ensure that our 5-year strategy is delivered on time and to budget, including coordinating our annual workplan of activities against our strategy

• Developing our internal set up, processes and systems during a period of growth

• Overseeing the Warm Welcome financial, compliance and risk management

• Coordinating the Warm Welcome team growth, culture and performance

• Overseeing long term financial planning and forecasting for Warm Welcome

• Supporting the delivery of other Warm Welcome efforts, as appropriate

Person specification 

Strategy Oversight and Development

• Experience in coordinating workplans linked to a strategy to ensure that progress is being made and any areas of concern are identified and acted on quickly

Developing internal processes and systems

• Ability to create and develop high functioning, accessible systems for the whole team’s use

• Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised

• All candidates will need to be competent with CRM Systems, Google Suite and Microsoft Office

Financial, Risk and Compliance management 

• Experience of financial management, including budget setting, owning and developing budgets, and reporting processes

• Experience of overseeing risk management and mitigation within a team

• Experience of overseeing compliance i.e. reporting to the Charity Commission, reporting related to GDPR, developing and reviewing policies etc.

Team growth and performance

• Experience of line management, leading and developing high-performing teams, fostering a culture of collaboration and empowerment.

• A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working

• Experience of leading organisational growth, set up and design

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

Please refer to the attached job description for full details. 

We are looking for a Head of Operations & Development to play a key leadership role in a creative, community-focused Arts Council England National Portfolio Organisation.

This is a hands-on role combining leadership of day-to-day operations with responsibility for income generation through funding applications, grants, and tenders.

You will play a central role in strengthening how we work and ensuring we have the systems, resources, and funding needed to deliver our programmes and grow sustainably.

About Gazebo

Gazebo is a diverse arts organisation based in Wolverhampton and an Arts Council England National Portfolio Organisation.

We have a fantastic programme of Theatre in Education, community arts, out-of-school activities, professional touring theatre, and creative training. Our work supports children, young people, and communities to build skills, confidence, and creativity.

We are rooted in our values of creativity, inclusion, and collaboration, with a strong commitment to diversity, social justice, and community engagement.

What you’ll do

• Lead the day-to-day operations of the organisation
• Develop and maintain effective systems and processes
• Lead on funding applications, bids, and tenders
• Identify and develop new income streams and partnerships
• Oversee financial processes, budgets, and reporting (with support)
• Support governance, compliance, and reporting
• Line manage staff and support effective organisational delivery

About you

We are looking for someone who:

• Has experience in a senior operational or management role
• Has experience writing funding applications or bids
• Is confident managing a broad range of responsibilities
• Is proactive, organised, and able to take ownership
• Is approachable and able to build strong working relationships

We are particularly interested in candidates with experience in the arts, cultural, or voluntary and community sector. However, we also welcome applications from those with transferable skills and experience from other sectors.

Why join us

This is a key leadership role within a small, ambitious organisation.

You will play a central part in shaping how we operate, securing funding, and supporting the delivery of creative work with communities.

For full details, including the full job description and person specification, please visit: linktr.ee/gazebotheatreuk

How to apply

Please send:

• A CV (maximum 2–3 pages)
• A supporting statement (maximum 2 pages)
• A completed equalities monitoring form

Your supporting statement should:

• Set out how you meet the requirements of the role, as outlined in the full person specification (in candidate pack available on our link tree)
• Highlight your experience of operational management and funding
• Include an example of a funding application or similar work
• Explain why you are interested in the role and why you would be a good fit

 Please include “Head of Operations & Development” in the subject line of your email

 Closing date: Friday 19 June 2026
 Interviews: Friday 3 July 2026, Gazebo Theatre, Wolverhampton

If you need any support with your application, please get in touch and we will do our best to meet your needs.

Equality & inclusion

We particularly welcome applications from people of the Global Majority and those currently underrepresented in the arts and cultural sector.

We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection. 

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
 

In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:

Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.

Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.

Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.

Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose  

The Director of Finance and Operations plays an important role within the College, providing strategic leadership, oversight and development of a portfolio of corporate support functions. This includes finance, membership, HR, IT and facilities. 

This role has responsibility for a team of 8 members of staff and also forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College. 

Main responsibilities 

1. To lead the strategic and operational management of our finance function 

• Provide strategic leadership and quality assurance for the annual budgeting and forecasting process, delivered by the Financial Controller and finance team 

• Review and challenge monthly management accounts, forecasts and financial performance reports prepared by the Financial Controller, working closely with budget holders

• Present financial reports and analysis to the Finance Committee and Board of Trustees to underpin informed discussion and decision-making

• Oversee, develop and maintain effective finance systems to reflect best practice and to help ensure timely and accurate figures  

• Provide assurance to the Chief Executive and Trustees that appropriate systems and controls are in place to ensure compliance with statutory and regulatory requirements 

• Provide executive oversight of the annual audit and statutory reporting process led by the Financial Controller, including the production of the annual report, working closely with auditors and ensuring that any management control points are implemented promptly 

• Lead trustee engagement on investment strategy and monitor investment performance 

• Support the operation of the College’s trading subsidiary 

• Co-ordinate the College’s use of restricted funds, ensuring compliance with contractual terms.

2. To foster individual and organisational development

• Monitor and develop our organisational culture, championing our values at every opportunity 

• Empower staff and teams to actively inform the direction of the College and our activities 

• Oversee the delivery of our equity, diversity and inclusion strategy, evaluating progress against key metrics 

• Support the implementation and delivery of our new strategy from 2027.

3. To oversee other areas of our corporate support function 

• Oversee our membership strategy to support sustained growth, identifying new opportunities to develop our offer to UK and international members 

• Lead on operational and contractual efficiencies and service improvement programmes including IT and facilities management, ensuring the smooth running of the organisation, raising productivity, and delivering value for money 

• Oversee all aspects of our HR function, including learning and development, in line with our values and behaviours framework, and new organisational strategy from 2027. 

• Oversee the robust management of risk, data protection, and health & safety compliance. 

4. To lead the department

• Lead and support the team, including through the identification and delivery of professional development opportunities 

• Establish individual and team objectives linked to our strategic priorities, monitoring and holding colleagues to account for delivery 

• Share key updates with the team on a regular basis and champion the department’s work internally 

• Ensure rigorous financial management and long-term forecasting to ensure departmental and College-wide sustainability 

• Support and provide strategic insight to committees, including the Board of Trustees and Finance Committee 

• Establish appropriate structures and processes to drive forward key projects, including collaborative working across the College and evaluating success against identified metrics. 

5. To be an active member of our Senior Leadership Team (SLT)

• Provide leadership and support across the organisation, ensuring consistency of operation, high standards of service and driving a one-team approach 

• Agree organisation-wide policies and procedures and ensure their correct implementation 

• Assume corporate responsibility for trustee and senior leadership decisions 

• Role model our organisational values and behaviours at every opportunity

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the Chief Executive

• Some travel may be required, including attendance at our annual congress. Working outside normal hours may also be needed from time to time on key projects 

Person specification 

Knowledge, Qualifications and Experience 

• A CCAB-qualified accountant, with at least five years of experience in a senior leadership role 

• Detailed knowledge of charity financial management, budget preparation and reporting, risk, GDPR and health and safety 

• Experience of leading successful growth, such as through the delivery of a membership or fundraising strategy, alongside high levels of organisational productivity and efficiency 

• Experience of delivering against challenging performance targets, and of managing others to do so 

• Experience of HR, IT and Facilities management 

Skills and Abilities 

• Ambitious, dynamic, values-driven leader with established leadership skills and emotional intelligence 

• Successful track record of achieving results in a leadership role 

• Strategic thinker with excellent attention to detail and a willingness to adopt a hands-on approach when required 

• Ability to present and write clear reports for non-financial managers, trustees and committee members 

• Highly developed influencing, persuading & communication skills 

• Sound understanding of systems management, including accountancy software and CRM 

• Ability to innovate, recognise challenges, analyse problems and apply effective solutions 

Personal Qualities (Attributes) 

• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work 

• Commitment to own continuing professional development 

Are you passionate about promoting excellence in care and ensuring the highest standards for the Armed Forced Community?

We are looking for an experienced operational leader to join our Care Services team as Head of Operations.

This role is responsible for the operational leadership of our six care homes and the Galanos House Community Hub, ensuring services are delivered safely, effectively, and to the highest possible standards. Working closely with Home Managers and frontline teams, you will provide visible leadership, practical support, and robust oversight to drive performance, maintain compliance, and deliver exceptional care for residents.

As Head of Operations, you will play a key role in ensuring our homes are well-led, resident-focused, and continuously improving. You will be confident in challenging constructively, resolving operational issues, and supporting teams to achieve excellence in care delivery. Working alongside the Managing Director of Care Homes, you will also contribute to the strategic direction and future development of the service.

We are looking for a values-driven leader with the following qualifications and experience -

- Registered Nurse
- Significant senior operational leadership experience within care home settings
- A strong track record of improving quality, compliance, and operational performance
- Excellent leadership and relationship management skills
- Significant experience of working with CQC regulations and other relevant legislation
- Strong knowledge of regulatory standards and safeguarding responsibilities

This role will be homebased with regular travel to our six care homes and head office when required.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer

For more detailed information about the role, please see the job description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Details: Three stage process with final stage to take place at Haig House on 22nd July 2026.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company

Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten. 

As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required. 

We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact. 

Visit our Careers Page to discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

About the role

You will play a crucial role in making sure our volunteer-focused Learning and Development function runs smoothly and effectively. You will be the first point of contact for learning and development queries, helping volunteers and colleagues resolve issues. You will be responsible for managing the full learner journey, from booking through to completion, ensuring a positive experience and identifying improvements when this is not the case.

You will build strong experience in a Learning and Development operational role within a national volunteer network. You will develop skills in problem solving, service improvements and stakeholder management. You will also gain exposure to SSAFA’s Learning Management System and to general system and process design.

You will have the opportunity to improve the volunteer learning experience by streamlining processes and communications and help to shape how learning is promoted and accessed, as well as supporting the delivery and access to a variety of training events.

This is a varied role with the chance to support volunteers who make meaningful differences to beneficiaries lives each day.

About the team

You will join a supportive, collaborative team focused on delivering high quality training with a strong mix of skills across training design, delivery, digital learning and operations. A team that values ideas, continuous improvements and practical solutions.

About you

You will bring a mix of organisational, people skills and a proactive mindset. You will bring a problem solving approach, with the ability to improve process and learner experience, strong organisational skills and the ability to manage competing priorities. You will have experience in Learning and Development, events, administration or similar activities.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

Download the full job description on our Applied page.

Click here to view the benefits SSAFA has to offer.

If you have any queries or would like to speak to someone about this role, please contact Eilidh Chown for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

Click on 'Start your application' now.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 15 June 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 24/25 June 2026