An exciting opportunity has arisen to work for Housing Justice Cymru, the Welsh arm of Housing Justice. This post will join our team in Wales to support a church and community led response to homelessness and rough sleeping in Swansea.

You will work with and support the existing church and community winter Night Shelter in the city. You will also help develop and expand our work in supporting former Night Shelter Guests through our Citadel project. You will work closely with the local authority and a range of partners to deliver the Night Shelter.

If you are highly motivated with the ability to deliver practical projects, passionate about ending homelessness, and enjoy bringing together organisations and volunteers to make a difference, this role could be for you.

The main duties of the role are:

1. To work with churches, faith and community groups, and other organisations to support and launch an emergency winter Night Shelter, based on the Housing Justice model, for people sleeping rough in the local authority
2. To assist in mapping current housing need and existing provision, and provide data that can be shared with partners
3. To ensure effective monitoring and recording of Night Shelter and Mentoring data
4. To work with the Director of Housing Justice Cymru to develop the Citadel  (Mentoring & Befriending) project in Swansea to support former Guests of the Night Shelter and prevent their return to homelessness.
5. To lead on the recruitment of volunteers to support the Night Shelter
6. To plan and deliver training to volunteers for the Night Shelter and Citadel projects.
7. To provide advice and support to churches and other organisations on housing and homelessness
8. To develop and maintain good working relationships and communication with voluntary and statutory housing and homelessness agencies
9. To promote the work of Housing Justice by speaking at and attending events, particularly opportunities to engage with local churches.
10. To raise the profile of Housing Justice Cymru and seek opportunities for us to have an impact.

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Our mission is to mobilise Christian action on homelessness and housing need through love, justice, advocacy and nurture.

If you are interested, please request an application form which must be completed and returned by no later than 5pm Monday 28th October 2019.

About Design Council

Design Council’s purpose is to make life better by design.

We are an independent charity and the government’s advisor on design. Our vision is a world where the role and value of design is recognised as a fundamental creator of value, enabling happier, healthier and safer lives for all. Through the power of design, we make better places, better products, better processes and better performance.

How does this role fit in with the bigger picture?

This role sits at the heart of how we make life better by design: by supporting the organisation to manage how it finds and secures great partnerships and opportunities to demonstrate the value of design; and then deliver this work in a really impactful way so that we can inspire others to commission it, share best practice and influence government to design policies which promote it.

This role is key in making this happen by first designing and then implementing proactive business development systems which use data to learn and improve, and agile resourcing and project management systems so we can maximise the skills and talent within the organisation and across our 500 design associates and built environment experts.

This role will work across the Design Council business units (Architecture & Built Environment, Growth & Innovation and Policy & Communications) working with the Head of Cities Programmes, Head of Programmes as well as the Head of Marketing.  The role will adapt existing and establish new business operations systems to deliver streamlined, agile and nimble ways of working across the teams, for both business development and programme delivery.

What does the Operations Manager do?

Overview:

• Support both business development and business plan delivery (which includes grant-funded and client-based programmes), to develop and implement systems and processes that keep the business running smoothly in order to meet our charitable mission
• As we continue to integrate our work across business units, ensure delivery of ‘joined-up’ working practices and managing workflow between programmes and projects across departments,
• Putting systems in place which allow us to build inter-departmental project teams both in the initial set-up of proposals and monitoring and responding during project delivery
• Support Directors to develop quarterly reporting to Director and Trustee meetings to ensure that Directors are kept informed on resource issues
• Promote a strong client focus within the service and the organisation as a whole, liaising with external stakeholders in a professional manner and making sure customer service is key.
• Supervise admin and support staff, allocating and outlining tasks according to priority and duration

Securing impactful work: business development processes

• Oversee new business development monitoring, ensuring we are streamlined across the organisation in our meetings, proposals and follow up
• Ensure our business development pipeline (including bids, tenders and feedback) is up to date for Directors and SMT use at weekly Business Development meetings
• Develop and oversee a tender register/ framework for the organisation ensuring we capture team specialisms and integrated offers are captured and addresses through identification of resources to respond to tenders.
• Scan relevant business unit publications and monitor incoming approaches for business opportunities
• Working with our existing project evaluation and project initiation framework, further enhance and develop a process for systemising tender and project initialisation.
• Collect data to understand successes and failures so we continuously improve

Delivering impactful work: programme resource management

• Set up (using Dynamics 365) a project and programme resource management tool/ platform to monitor staff resources, billable and non-billable time and development time management across the three business units, and for grant-funded and client work.
• Support teams to be effective in the resource management of our network including our 450 Built Environment Experts and Design Associates
• Manage the production and generation of all PO, invoices, expenses generated by ABE, GI and P & C

• Ensuring signed contracts and Purchase Orders are in place, raising PO’s for amounts over £1000 with SUN systems accounting software
• Ensuring sales invoice requests are issued and overseeing invoice logs, ensuring reminders are sent for outstanding invoices
• Meeting regularly with finance to ensure smooth running of the financial systems

Delivering impactful work: Assuring the quality of our work

• With the business units, develop agile and reflective project management approaches to support project teams to reflect on their work, ensure it is meeting grant/client outcomes, and continuously improve.
• Ensure that all the business units are collecting and capturing evaluation and data to support client feedback, enhance our insight and expertise, provide statistics and stories for our Communications and research teams
• Take the lead on and work with Directors to develop a set of quality assurance systems and surveys (include securing and gaining ISO 9001 - a set of customer and client related KPI’s for quality service delivery)
• Ensure compliance with the Design Council operational policies and procedures, including financial and risk management; project management and evaluation processes; brand guide lines; data protection; equality, diversity and inclusiveness, health and safety policy.

Securing impactful work: stakeholder/partner management

• Work with our existing Dynamics platform to roll out our systems across the business units to support interface on client details – capture key contacts and stakeholders/partners (CRM information), for use in business development.
• Ensure that staff are empowered to gather the correct data in an accessible straightforward way
• Develop and support systems to gather data / surveys from clients, Built Environment Experts and Design Associates and partners to support our comms, campaigns, evaluation and business trends.
• Work across the teams to ensure we are capturing case studies in a streamlined way

Corporate Responsibilities

• Demonstrate leadership in the identification and management of risks and financial control which face both the organisation and your specific area of responsibility
• Ensure you comply with the Design Council operational policies and procedures including financial and risk management, project management and evaluation processes, brand guide lines and internal health and safety policy
• To comply with management policy, including GDPR, information security and confidentiality.

Does this sound like you?

Skills and Qualifications

• A degree qualification (or similar) and demonstrable Project Management skills and experience
• Significant experience in successfully developing, planning managing and running large programmes of work
• Experience in working and engaging with a wide range of internal stakeholders
• Proven entrepreneurial and business development skills developed in a similar environment
• Ability to lead on processes and projects
• Excellent communication skills – verbal and writing

Knowledge and experience

• Track record of success with agile project delivery
• Experience of managing and delivering a range of complex bids and proposals.
• Experience of setting up systems and processes to manage larger scale programmes to support complex client bodies, e.g. local authorities
• Knowledge of MS office, including Word, Excel, Outlook and PowerPoint
• Experience of web-based software and processes
• Knowledge of contract management

Behaviors

• Resourceful and authentic approach to work
• Excellent personal organisation and interpersonal co-ordination skills
• Ability to work collaboratively - building creative consensus, and consulting and involving others
• Ability to work under pressure and to meet demanding and conflicting deadlines
• Ability to organise own workload, and to organise and oversee the work of others in an open and inclusive manner
• The ability to remain calm, responsive and flexible in times of change
• Confident in dealing with people from all levels
• Tactful, discreet and diplomatic
• Excellent attention to detail
• Good team player

Equality Diversity and Inclusion

The Design Council is committed to providing equal opportunities for all.  Applications are welcomed from all sections of the community.  Appointments are made on merit.

Area Manager of the ReUse and Retail shop Businesses with sites at High Heavens and Aston Clinton and retails shops at Bourne End and Hazlemere.  Management leadership and retail expertise to oversee all aspects of Retail including the management of the local teams, department activities and operational requirements to delight customers. Identify and recommend retail opportunities. Achievement of all agreed sales, financial and operational targets with an aim to maximise profits. 100% compliance with policies and procedures and compliance. Maintaining a presence on the sites to raise the profile of South Bucks Hospice in the community, cultivating and maintaining strong relationships with third parties.

Key Responsibilities

Key Result Areas

• Driving the achievement of all sales targets across the sites, working in close conjunction with the Managers to ensure consistency and compliance.

• Driving revenue growth and profitability across all sites.

• Appropriate management of the team to ensure operational effectiveness through the variety of management tools available to encompass all HR activities, staff appraisals, performance management, training and health and safety.This includes the training of and coaching of the Managers to deliver for their teams.

• Overseeing the department and all activities to ensure that it complies with the Reuse Operation Manual, at both reuse sites, including

  • Health and safety legislation (The Health and Safety at Work etc. Act 1974)

  • Consumer law (Consumer Rights Act 2005)

  • Trading standards requirements (The General Product Safety Regulations 2005)

  • Lottery regulations (Gambling Act 2005)

  • FCC’s operational requirements

  • Portable Appliance Testing (PAT)

  • Gift Aid

  • South Bucks Hospice’s internal policies and procedures

• Develop and review all retail policies, procedures and handbooks and recommend any changes to the Director of Finance and Operations

• Review and develop retail performance, operational needs and general capacity to streamline costs, increase income and efficiency and grow profit to that retail operates to its full potential

• Effective management of the shops and sites to reach agreed sales targets and plans for achievement

• Identify and recommend new retail opportunities taking into consideration local market conditions and competitor activity

• Ensure adherence to agreed pricing policy and stock control measures, ensuring the shops are well stocked at all times

• Fully engaged and driving the use of Gift aid sign up to maximise the available funding opportunities.

• Support the Hospice Lottery Partnership meet budgeted through the upselling of the lottery tickets with each sale

• Support fundraising events through providing merchandise and personnel

• Agree an annual retail marketing calendar and ensure that all stores consistently reflect this in presentation standards and promotion

• Create effective relationships with colleagues, customers, traders and the local communities to the benefit of South Bucks Hospice

• Motivate the team and create a positive environment resulting in a working environment that is clean, organised and suitable to support shop trading

• Maintain effective staffing levels at all times and recruit volunteers and provide relief cover as required

• Ensure that all staff are fully trained and training is reviewed to ensure compliance

• Quick and successful resolution of all customer queries and complaints and escalate where necessary

• Actively supporting the acquisition and engagement of Volunteers in all locations

Behavioural Values

• Appreciates the impact that decisions and actions have on the business

• Ability to ensure that objectives or tasks are delivered on time and to an agreed quality

• Crucial front line operational role as part of team that delivers high quality services to a range of customers

• Pro-active and responsive to requirements to customers and colleague; a team player

• Fully understands internal and external customer expectations and requirements, and works to ensure these are exceeded and delight customers

• Works co-operatively and productively with others, to achieve results.

• Demonstrable knowledge and interest in retail and reuse

• Takes the initiative to work across boundaries to resolve challenges

• Demonstrates commitment and loyalty to South Bucks Hospice

• Self-motivated individual with strong customer focus

• Able to choose a method of communication that is appropriate and effective for a given situation, to incorporate the difference mediums of listening, verbal and written

• Uses original and creative thinking to make improvements or support the initiation of new approaches

• Works with honesty and integrity and maintains the reputation of South Bucks Hospice

• Does the right thing for the long term success of South Bucks Hospice

Personal Attributes

• Retail management experience of 5 years, ideally in a charity environment and multi-site location

• Demonstrate a consistent high standard of work and attention to detail

• Punctual and presentable

• Willing to learn

• Effective Communications with colleagues and Management team

• Calm temperament under pressured conditions

• Willingness to travel to other locations

• Customer Service focussed

• Approachable and accessible

• Basic computer skills

East London & Essex Liberal Synagogue is a vibrant and caring community based in South Woodford. We are seeking an Administrator to start, ideally, in early December 2019:

• 22 hours per week @£14 per hour, spread across four days per week.
• Ideal for an applicant with office and bookkeeping experience.
• Applications will be by CV with covering letter. Closing date: 5th of November 2019. 
• Interviews 12th to 15th of November 2019.

As the House Manager of Ronald McDonald House Oxford, you will be responsible for the running of our new 62 bedroom House that is due to open in 2020. You will line manage a team of employees, manage a budget, build external relationships including key hospital staff, a network of local supporters and the Oxford House Board of Governors and maintain standards of operations associated with assisted living accommodation.

Key Responsibilities
 Oversee the day to day running of the House taking in to account that the House is operational 24-hours a day by balancing the challenge of communal living and creating supportive ‘’home from home’ environment with achieving financial and operational efficiencies
 Control House budgets and manage accounts. Manage expenditure throughout the year working to an agreed budget and income target and producing the relevant reports
 Raise awareness primarily on a local basis while supporting national campaigns
 Provide regular reports to Board of Governors, and Ronald McDonald House Charities
 Implement and follow-up on all Ronald McDonald House Charities Policies and House Rules including H&S, Employment Law, Security and General Data Protection Regulations Driving the strategic planning agenda with the Board of Governors and Ronald McDonald House Charities
 Build strong relationships with the hospital at all levels and build relationships within the hospital community
 Be able to manage effectively crisis and conflict management situations. You will be the main ‘Out of Hours’ emergency point of contact and responsible for notifying the relevant people in any situation
 Recruitment, retention and development of a high performing team
 Good knowledge of all HR practices i.e. completing appraisals, employee development plans, managing employee conduct, creating an inclusive workforce and fostering a positive workplace culture

Knowledge and Experience
 Experience of line management
 Experience of working/managing in a communal living environment (not essential)
 Experience of achieving targets with agreed expenditure budgets

Skills and Abilities
 Ability to manage a team to achieve targets
 Excellent verbal and written communication skills, with confidence communicating with a wide range of audiences
 Ability to build and maintain relationships
 Good IT skills
 The ability to manage a wide range of activities, prioritise own workload, deal with conflicting demands and unforeseen circumstances
 Be able to show empathy while maintaining professional boundaries
 Demonstrates an understanding of and maintains the principles of confidentiality
 Ambitious, self-motivated and enthusiastic
 Ability and motivation to deliver high quality work with minimum supervision
 Understands or willing to learn medical terminology most frequently used by resident fami-lies

Values
 Respects diversity and works diplomatically with a variety of different audiences
 Shows cultural and interpersonal sensitivity, working well within a team

High Trees Community Development Trust is a community anchor charity based in Tulse Hill in Lambeth. We deliver a range of services focussed in 4 key areas – Community Action, Children, Young People and Family Services, Community Education and Training and Employment and Careers. All our work is focused on improving the social and economic welfare of the local community.

Our Operations & Facilities Team Manager plays an integral role in ensuring the smooth running of our buildings and the organisations back office functions, enabling us to deliver high quality services to the communities in which we work. Our Operations & Facilities Manager is supported by a dedicated team, making sure the day to day running of our four busy community buildings and offices are taken care of and compliant with all current legislation. Equal focus to continual organisation improvement and efficiencies is essential, ensuring our policies and procedure are examples of best practice and implemented across the organisation, whilst also devising and implementing plans to ensure the revenue growth through venue hire and strong CSR partnerships.

High Trees needs a highly skilled, passionate, proactive and dynamic individual who will be capable of balancing the fast paced operational requirements with a strategic approach to ensuring the organisation and the service teams have all they need to operate effectively.  You will manage a small team of 2-4 staff, taking the lead within the organisation on facilities management, matters of organisational/operational policy and income generation related to venue hire and meaningful CSR engagement.

You will be an extremely well organised and gifted administrator who will lead on compliance, facilities/operational budget management and reviewing and updating operational policies. Overseeing the health and safety of the organisation, you will ensure all health and safety procedures are in place and being adhered to. 

This role will give an excellent oversight of how charities, and organisations, operate and what is needed to allow them to function – it combines managing community facilities, staff management, embedding policies and procedures with income generation and growing the CSR activity of the charity.  As part of the management team you will be expecting to contribute to the strategic growth and oversight of the organisation and help us implement best practice across the organisation.

You will have solid experience of balancing competing priorities, complex higher level administration and staff management.  You may have managed community facilities previously – and will certainly be familiar with what this may involve – or may have built your experience in project management in a community environment.  You will be familiar with the needs of a community based organisation and be drawn to working and contributing to a small staff team with social and community value as its ethos.  That said, we are far more interested in your aptitude and skills than direct experience – if you believe you can help High Trees operate efficiently and effectively we encourage you to apply.  You will however be comfortable with very quickly, and with support, filling in any gaps in your knowledge – be comfortable devising and implementing policies, quickly get up to speed with legislative requirements, proactively identifying improvements needed – and acting on these – and comfortable with managing your own workload and that of your team.  This is a varied and fast paced role which lies at the heart of the work High Trees does and allows the organisation to function at its best.

Further details can be found in the Job Profile

An exciting opportunity to join the UK's largest provider of relationship support. Relate is looking for a highly skilled and experienced individual to lead and motivate a local team of practitioners and operational staff to deliver a mix of contracted and private services to a range of clients across the Mid Wiltshire region.

The individual will work directly with the Director of Operations to develop and grow a quality, cost effective and profitable set of services with a budget responsibility of approximately £500k .If you are a self-motivator, able to work on your own initiative and be a proactive problem solver, we would be delighted to hear from you.

Civitas Recruitment are excited to be working with a fantastic youth homelessness charity to help source their new Maintenance Supervisor. The charity has an international link however its core focus for this arm will be working on youth homelessness within the London Boroughs. This vacancy will cover the premises in East London, Hackney & Islington and will be responsible for the maintenance of the site(s)and be personally responsible for as much of the requests as possible.

Who are we looking for?

Ideal candidates will have previous experience of working within a facilities management post which adopts a customer centric approach. Technically you will be competent with and have the necessary operational certificates for health and safety, NEBOSH/IOSH etc You will also be competent and have experience of basic carpentry, plumbing, decorating and some electrical skills. Add to this you will be comfortable liaising with contractors as well be able to manage your own workload. Ultimately you will also have a desire to work in the nonprofit sector and especially with youth. Please apply directly for further information.  Interviews are set for the 6th November 2019 so early interest is encouraged.

SarcoidosisUK are a small, high-growth, healthcare charity based in London Bridge (SE1) looking for someone to help us evolve and expand our services. We’re focused on hiring the right personality rather than on a list of technical skills and experience. Therefore this could be a great opportunity for career switchers, particularly those looking to make a social impact.

Key benefits include:

• bonus system,
• flexible hours,
• opportunities to work across the UK and abroad,
• workplace pension,
• cycle to work scheme.

The charity has four main goals: Information, Support, Awareness and Research. You will be responsible for the day-to-day leadership and running of the organisation to achieve those goals.

This includes:

• making sure that all services and systems are running smoothly and effectively;
• representing the charity as the first point of contact;
• spearheading the continued growth of the organisation.

We’re a small organisation - that means a wide variety of roles. Some of your role is similar to that of a CEO (discussing strategy with the Trustee Board, helping set the direction of the charity and generating ideas for new projects), some is account management (building a funding network, applying for grants, liaising with funders and submitting reports), some is accounting (ensuring our receipts are in good order, working with our accountant trustee on our records and accounts), some is acting as a marketing officer (writing press releases, monthly newsletters, letters and GoogleAds), some is directly helping sufferers of the disease and being a passionate patient advocate (taking calls and answering emails, signposting information and setting people up to talk to our Nurse Helpline). Finally, your role will include the management of all staff and volunteers.

We’re particularly looking for people who can evidence that they’re fantastic with people and are effective managers and leaders. The team is just 2 full time and 4 part time employees, but leveraged with over 80 volunteers. Harnessing the energy of our volunteers in a positive way for both them and us is an essential part of the role. Building relationships showing we care is integral - we want volunteers to do good work and feel good about their involvement. Volunteers include consultants in our Clinical Board, patients in our Patient Board, Support Group Chairpeople and our Trustees. You would also be managing the full-time Fundraising Executive. The idea would be to then build out the team beneath you - starting in the near term with a new Junior Executive.

We amplify our impact by using systems and IT effectively. We often embark on projects where we know what we want at the end, a limited evidence assumption that a solution can be found, but very little idea of how to actually achieve it. We’ll then set out to explore and learn to achieve our goal. We’re therefore keen on someone who likes technology and who truly has a "can’t do it YET, but will work it out" attitude to new ideas and projects.

The role requires a lot of communication - telephone calls, emails, writing leaflets (co-authoring with clinicians and patients), web pages, funding applications and project briefs and reports. We’re looking for someone who is self-assured and self-reliant enough to conduct their own research and then write confidently on it to a variety of audiences.

We are not expecting any candidates to know anything about sarcoidosis - it is a rare disease. We would anticipate you learning about the condition on the job.

We’ve ensured a solid handover to help you take the reins. The current Senior Executive, who has been with us for four years, will be working for 2 days per week for the first 12 weeks. So there will be someone to ask as you take on the role.

We’re a nice team who enjoy working together. We’re looking for another nice person to join us!

Earliest start date: November 2019

Apply: Send your CV to [email protected] and a detailed cover letter explaining why you would like to work for SarcoidosisUK.

Deadline: Applications accepted until midnight on Tuesday 29th October.

About the role

We are looking for an energetic and professional administrator and PA to provide a crucial role supporting and facilitating the work of our Executive Director, Senior Management Team and for Trustees for a 12-month fixed-term role to cover maternity leave.

This is a great opportunity to really make a difference with first-rate organisational skills and with positivity and enthusiasm. You will be pivotal in the running of Frontline AIDS, developing knowledge of every area of our work. You will be an expert and experienced administrator with sound judgement – confident and competent in juggling the multiple demands on your time.

About us

We’ve been on the frontline of the world’s response to HIV and AIDS for 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.

Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.

Everything we do is rooted in our two key beliefs:

• That the lives of all human beings are of equal value.
• That everyone has the right to access the HIV information and services they need for a healthy life.

Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.

As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.

Are you the Frontliner we’re looking for?

You are a committed team member with a clear focus on team objectives, as well as your own. You will promote best practice within your field of expertise and challenge ways of working to ensure the highest quality and levels of efficiency. Your actions will be aligned with Frontline AIDS vision and you will inspire the same behaviour in your peers. You are comfortable working in a matrix management environment.

How to apply

Find out more by downloading the full job description and person specification from our website. If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply on our jobs page and upload your CV along with a covering letter outlining why you are a great match for this role. 

Closing date: 6th November 2019

Interview date: 12th November 2019

Protection of Children and Vulnerable Adults

Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection.  The Protection of Children and Vulnerable Adults Policy can be downloaded from our website. 

Due to the application of UK immigration rules, we unfortunately cannot sponsor this position for anyone who do not have the right to work in the UK.

Background

The Federation of British Artists is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London.  Established in 1961, the FBA provides administration, technical and marketing services, together with gallery resources for the Federation’s nine Member Societies and their annual exhibitions.  The art societies are as follows: The Royal Society of British Artists

The Royal Society of Portrait Painters

The Royal Institute of Oil Painters

The Royal Institute of Painters in Water Colours

The Royal Society of Marine Artists

The New English Art Club

The Pastel Society

The Society of Wildlife Artists

The Hesketh Hubbard Life Drawing Class

The FBA earns a large and growing share of its income (c.60%) from other activities, including hosting the exhibitions of other visiting solo artist and group shows, art fairs and events that select Mall Galleries as their exhibitions or events venue of choice. The FBA operates a trading company (Mall Galleries Trading Ltd) for its non-charitable trading activities.  The charity delivers public benefit through its commitment to offer an active and inclusive programme of arts education to diverse audiences.

The FBA has a board of 14 Trustees (the present chairman is Jonathan Glasspool) and employs a team of twenty full-time or part-time professionals.  A further team of part-time Gallery Technicians undertakes picture handling and technical responsibilities.  There are x3 sub committees to the board.  This position will work closely with and report to the Finance Committee. 

A new Chief Executive was appointed in 2019 to lead the organisation into the 2020’s.  The five year ambitions 2020-25 will focus on the living, figurative artists who are members of the FBA through the independent art societies.  The FBA’s aim is to serve these artists by positioning them and their work through wider public engagement and sales.  Broadening the reach both onsite at the Mall Galleries, at other venues and fairs and through digital channels whilst significantly improving the internal systems and processes will contribute to ensuring a vibrant and dynamic centre for figurative art and artists. In this rapidly changing environment, with living figurative artists at the centre,  the FBA needs to become more resilient by 

• diversifying the offer especially through the digital media
• increasing the audiences to the Mall Galleries, regionally and virtually
• maintaining healthy income streams
• becoming more efficient by improving the systems and infrastructure

2020-25 Five Year Ambitions are as follows

The Federation of British Artists will:

1. be The Centre for living, figurative artists
2. be The showcase for living figurative artists
3. Sell art with digital at the centre
4. Share expertise and knowledge to emerging artists and students
5. Significantly invest in the staff by revolutionising the infrastructure and the working environment
6. Grow core income streams and develop new
7. Review Mall Galleries as the location as the lease approaches the end in 2031

You will be joining the organisation at a time of transition and development and thereby you will be in a position to create real change and progress.

OVERALL PURPOSE AND ROLE

• to work proactively with the CEO, budget holders and trustees to actively contribute to the efficiency and effectiveness of the FBA and the delivery of the ambitions 2020-25
• to develop the strategies with the CEO
• to ensure that the financial records, financial controls, reporting, budgeting and forecasting for the FBA and its trading subsidiary are maintained to a top standard
• to manage the facilities and buildings maintenance and capital projects 
• to liaise with Crown Estate and BNP Paribas to ensure smooth operation of the demise
• to manage organisational systems
• to be responsible for the day to day operations and security to include the exhibition operations ie receiving, hanging and distributing works of art; reception(s)
• to lead on HR and training
• to manage the café operation and prepare for a tender 
• Deputise for the CEO and be an active player in the executive team
• Act as Company Secretary

Responsible for Finance Officers x2; Facilities co-ordinator (p/t), Head Technician and freelancetechnicians, Bookshop Manager & assistants

Target Audiences: Landlords – Crown Estate and Managing agent, suppliers, FBA Society Presidents and Treasurers, auditors, contractors, FBA trustees and FBA Finance Committee, member artists

MAIN DUTIES AND RESPONSIBILITIES

Current revenue budget of £1,800,000 STRATEGIC

• To assist with the development of strategic and business plans for the organisation
• To provide financial modelling
• To review and improve income generating areas eg catering, gallery lets, admissions
• To lead on all operational matters for the galleries and back of house

FINANCE

• Provide strategic financial advice
• Review the current process’ and improve where necessary
• Take initiative in alerting the CEO to financial issues or concerns and recommend remedial actions where they are needed
• Develop and, as required, update financial policies and procedures and, when approved by the CEO and/or the Finance Committee, ensure that they are implemented effectively.
• Prepare clear reports and P/Ls for the Art Societies 
• Ensure timely payment of art work sales to the artists
• Oversee the Sage general ledger and all supporting systems and records.
• Manage prompt banking of income and ensure properly authorised payments are made in accordance with supplier terms, and both are accurately recorded.
• Using the external payroll provider, ensure that all staff are paid accurately and on time in accordance with their terms of employment.
• Monitor bank balances, promptly advise the CEO of any issues as they arise and prepare monthly cashflow reports (and more regularly if agreed.)
• Prepare monthly management accounts on a timely basis and discuss performance against budget with the CEO and budget holders.
• Prepare annual budgets for the organisation with the CEO to include cash flow, and prepare quarterly forecasts during the year.
• Prepare statutory accounts for audit and liaise with auditors.
• Submit end of year returns.
• Oversee major sponsorships or trust receipts
• Assist with applications for funding
• Report to the Trustees and the Finance Committee on all financial and operation matters, including written reports where required
• Maintain an up to date knowledge on finance issues and good practice in the charity sector, advising the CEO on implications for the FBA

HUMAN RESOURCES

• Develop the staff handbook
• With the CEO manage the contracts of employment, childcare vouchers, pensions, maternity cover etc
• Pensions enrolment and management
• Lead on staff training, team training days 
• Introduce online holiday/sickness process
• Review contracts and payment of salaries 

OPERATIONS

• With the CEO  to develop a masterplan for the galleries, public areas and offices
• Prepare a 5 year maintenance strategy in line with the 2020-25 strategy and from it manage the annual maintenance schedule 
• Manage a refurbishment of the offices and receiving and meeting areas
• With the CEO put forward recommendations for the restoration of all or part of the Learning Centre, currently no longer habitable
• Major contracts tenders – project manage the tendering of key contracts such as catering, cleaning, maintenance of environmental controls
• Lead on all operational matters and streamline process’ eg review opening hours, the process for receiving, hanging and re-distributing artworks
• Develop good relations with Crown Estate and BNP Paribas
• Security – management of the keyholders and locking and unlocking of the building • Manage third party relationships

Infrastructure

• Review systems and process
• With the Digital Manager lead the project to introduce an integrated customer relationship management system

GOVERNANCE

• Report to and take minutes for the finance committee meetings 
• Lead on internal project groups eg Systems and Infrastructure
• Play a part in the executive team to provide leadership and direction for the organisation
• Lead on risk assessments
• Lead on Health and Safety

MANAGEMENT

• Ensure good management, coaching and mentoring of a small team to deliver the collective goal

ADMINISTRATION

• To be self-administering
• Prepare quarterly reports for the FBA Board 
• Review systems on a regular basis 

OTHER

• To be a spokesperson for the FBA
• To attend FBA exhibition openings 
• You will be required to act in accordance with the provisions of the Health and Safety at Work Act 1974 to take reasonable care for the health and safety of any person who may be affected by your acts or omissions in carrying out your duties.  You may be asked to carry out other duties as may arise from time to which are commensurate with the post.

The Candidate

You will be a qualified finance professional, who is driven and well organised, with a proven track record in delivering high quality financial services.  You will also have significant experience in managing other support functions.  You will have a confident manner in delivering both oral and written presentations and a commitment to achieving results. This will be an excellent opportunity for an individual to join an organisation where you can make a difference.  Candidates from all sectors are highly welcomed but some arts/charity experience would be desirable.

The nature of the role, the size of the organisation during this transition period, and the small Finance and Operations team means that the post holder must both be able to work at a strategic level but also be prepared to be hands on in the delivery of the work of the team.

Person Specification

Essential

Qualified accountant (FCA, ACA or CIMA qualified)

Strong technical accounting and tax skills

5 years senior management experience in a finance role and operating at a senior level

Ability to think strategically and experience of converting strategy into detailed operational plans

Strong communicator and with the ability to build effective partnership with stakeholders at all levels internally

Company secretarial experience

Experience in management of other support functions 

Project management and experience of introducing and managing internal systems

Experience of managing staff and working with a number of different departments 

Experience of managing HR, IT and facilities/operations and other support functions

Experience of organisational development

Excellent organisation and administration skills, including broad knowledge of Microsoft Office and use of Access database

Ability to manage multiple priorities in a small and busy office

Desirable Skills and Competencies

Experience of working in the voluntary sector and especially in small or medium sized organisations

An understanding of the cultural and heritage sectors 

An understanding and a passion for the visual arts

Remuneration

The salary for this post will be between £50-55,000 per annum. In addition, the post holder will receive 23 days paid annual leave plus the three days between Christmas and New Year, plus a 3% contribution to a personal pension scheme. 

To apply please send a covering letter or supporting statement explaining how you match the person specification for this role and your CV, either by email to or by post, marked Private and Confidential to Clare O’Brien, Federation of British Artists, 17 Carlton House Terrace, London SW1Y.

Deadline for applications – Monday 11th November 0900

Date of 1st interview –  Tuesday 19th November 

Date of 2nd interview –  Friday 22nd November

If you have not heard from us by the date of the first interview, please assume that your application has been unsuccessful on this occasion.  Thank you for your interest in this position and the Federation of British Artists.

A specialist international NGO based in central Bristol is seeking an IT Support Officer for a permanent role.

Reporting to the Head of IT, and working in a small team, this role will be highly varied, covering a range of 1st Line Support duties around hardware, software and internal systems. There will also be some basic server support and networking duties.

Technologies used include Microsoft Azure, Office 365, Windows Server 2008 R2, 2012, 2019, Windows 10, Slack and cloud based infrastructure. Experience in a support role with similar technologies is required.

The organisation has an informal, dynamic and busy working culture and would best suit somebody happy to ‘muck in’ when required.

The charity has around 80 users, so experience in an SME sized organisation would be useful.

Please send your CV for immediate consideration.

Site Manager, Chesham: 3 days per week, £25,000 - £26,600 (full time equivalent) - £15,000-£16000 pro rata + pension + 28 days holiday (pro rata) 

A fantastic opportunity has arisen for a committed individual to take on the day to day management of the Workaid premises in Chesham. This will include building maintenance, some building refurbishment projects, waste management, vehicle logistics, keeping the premises and grounds clean, tidy and a safe place in which to work, plus controlling the recer ipt and placement of all donated items on site. The Site Manager will also be the designated Health & Safety Officer. The potential is immense for the right person to really make their mark and demonstrate their talents.

We are Workaid, an International Development Charity, based in Chesham. We refurbish tools and equipment and send these to several African Countries to support projects that enable disadvantaged young people to build sustainable livelihoods.

This is a wonderful opportunity to be part of a respected and highly successful international development charity.

Experience and skills:

• Will have experience of managing a small to medium sized industrial facility. 
• Ability to work as part of an effective team to motivate the team
• Get buy-in of all stakeholders and effectively implement developments of the Workaid site

There is no other organisation like Workaid. You will have a real passion to work for a charity and if you are positive and motivated, we want to hear from you!

Full details of Job Description and Person Spec on our website, please visit.

Please send your CV with covering letter explaining why you would be the ideal candidate by email or by letter to Adrian Hatch, CEO, Workaid, 71 Townsend Road, Chesham HP5 2AA

Closing Date: Wednesday, 6th November, 2019

The 3 days per week would be split over 3-5 days subject to agreement by Workaid and the successful candidate

London Metropolitan University Students' Union (LMSU) is looking for a highly motivated individual to take up a new role of Head of Membership (Deputy Chief Executive). 

We are currently undergoing a period of significant change and development here at LMSU that has included re-founding the organisation, making changes to the way we are governed and working towards developing a new Strategic plan that maps out our future ambitions. A major part of this development includes looking at our people, with the next step in this being the introduction of this new and exciting role.

The Head of Membership will be responsible for developing and delivering high quality services and support to our members that postively influences their experience whilst at University. The Head of Membership will lead a team of staff who facilitate the provision of the Students' Union's membership services including advice provision, advocacy, campaigns & representation, democracy & governance, student activities, student media and volunteering.

We are seeking a dynamic, inspirational and collaborative person to help re-shape LMSU and bring about positive change and opportunities for our members. Supporting our on-going growth and development you will play a key role in the Union’s engagement with its members.

Ideally, you will have leadership experience in a member-focused role combined with demonstrable experience of managing change and service development, whilst managing a variety of competing priorities and stakeholder perspectives.

The Role

Key Areas:

• Lead, manage and develop the Membership Serivces functions including strategic planning and operational delivery.
• Act as a Senior Manager (Deputy Chief Executive) helping manage the human, financial and physical assets as well as supporting the financial sustainability and statutory compliance of the Students' Union.
• Support Elected Officers and Student Representatives through provision of advice, guidance, support and training.
• Line management responsibility for all staff working within the Membership Services including casual/ student staff.

Main Duties & Responsibilities:

• Strategic Management & Leadership
• Service Development & Delivery
• Financial & Operational Management
• Staff Management

To apply please complete an application form and submit it to LMSU via email.

Please note CV’s will only be accepted when submitted alongside a fully completed application form.

Candidates will be shortlisted for interview based on how closely they demonstrate a match to the criteria outlined in the job purpose and person specification.

For an informal conversation regarding this role or if you have any additional questions please contact Graeme Hope, Chief Executive at LMSU.