Operations Jobs
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This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
- Demonstrates strong financial literacy and business acumen.
- Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
- Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing multiple projects.
- Experience of managing staff and volunteer teams.
- A strong understanding of community food programmes.
- Demonstratable history in achieving targets.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: December 2024 or January 2025
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.
The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development.
Key Responsibilities:
· Day to day management of the finance and operations functions
· Financial reporting
· Treasury management
· Line management and development of the Business Support Officer
· HR and IT support to colleagues
· Governance support to trustees
If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.
We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.
Second round of interviews (in person) will be held on Tuesday, 12th November 2024.
We want to see a social investment ecosystem that works for all charities and social enterprises.
The client requests no contact from agencies or media sales.
Are you ready to take on a leadership role in a charity that’s making a real difference? Southampton City Mission is offering an exciting opportunity for a proactive and strategic Head of Operations with hands-on experience in a multi-disciplinary operational role to build on the strong foundations already laid.
Responsible for HR, Communications, Fundraising & Finance, IT, Premises Management and Governance you’ll regularly report to the Board of Trustees and line manage the administration team. We are looking for an individual with excellent communication and organisational skills who will work alongside the CEO, playing a pivotal role helping to shape the charity’s future strategy. We’re open to discussion with the successful candidate around hours being worked flexibly.
If you’re a natural implementer and you’re passionate about working for a faith-based charity that’s growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve!
Please read the full job description and person specification for further information.
SCM is committed to keeping children and adults at risk safe and to equal opportunities. A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK. There is an occupational requirement for this role to be filled by a Christian.
The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.
The Head of Fundraising Operations will enable fundraising operations to keep pace with the growth in income, futureproofing systems to ensure effective co-ordination and organisation to underpin fundraising activity, as well as delivering on an incredible supporter experience. With a new CRM in place, the role will design and implement a range of systems/processes, maximising the capabilities of the database. Working closely with internal teams including finance, the role will support external-facing fundraisers to achieve their targets, through excellence in data quality and the highest standards in supporter care.
About You
You will use your excellent interpersonal and motivational leadership skills to develop and support team members to deliver their best work. Your exceptional communication skills and the capability to manage multiple priorities and deadlines will be valuable. You will have experience of thriving in a fast-paced fundraising environment, with experience of creating and implementing systems and processes for others to use. With excellent Microsoft Office skills and knowledge of how databases work in a fundraising environment, it is desirable that you have experience of MS Dynamics. Having worked with finance teams, you will be confident in delivery of income and activity reporting. Knowledge of relevant legislation and fundraising regulations for all forms of fundraising is essential.
Duties and key responsibilities
Leadership, Strategy and Planning
- Build and inspire a high-performing, results-oriented team focused on delivering fundraising operations and supporter stewardship
- Lead the development of the data and supporter services strategy
- Lead the implementation and ongoing management of efficient fundraising operations, including MS Dynamics processes, finance and activity reporting and making sure that the Fundraising Team have easy access to accurate information at all times.
- Collaborate with the Director, Deputy Director and Heads of teams to develop team plans aligned with the Fundraising strategy.
- Working with the Head of Technology, integrate systems and proactively stay ahead of emerging trends and horizon scanning to ensure MAP’s fundraising operations takes forward the latest developments.
Budgets
- Create and manage annual and three-year rolling budgets for fundraising operations.
- ·Lead on the tender and appointment of suppliers who will partner on our fundraising operations and supporter services function.
Compliance and reporting
- Ensure all our fundraising operations remain compliant, following guidance from the Chartered Institute of Fundraising, Information Commissioner’s Office (Data Protection) and the Fundraising Regulator, as well as embedding best practice.
- Establish and maintain effective systems for donor and prospect pipeline management and provide regular management reports to the Fundraising Heads to enable them to assess fundraising progress, reallocate resources and ensure we meet our income and activity targets.
- Support the Director and Fundraising leads in KPI reporting to the Senior Management Team and the Board of Trustees.
- Develop and maintain documentation on processes.
General Responsibilities
- Support the mission, ethos and values of MAP
- Support and promote diversity and equality of opportunity in the workplace.
- Maintain and improve competencies through continuous professional development.
- Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data.
PERSON SPECIFICATION
Skills and experience
•Experience of thriving in a fast-paced fundraising environment
•Experience of creating and implementing systems and processes for others to use
•Excellent Microsoft Office skills and knowledge of how databases work in a fundraising environment, preferably with experience of MS Dynamics
•Confidence in delivery of financial and activity reporting
•Knowledge of relevant legislation and fundraising regulations for all forms of fundraising
•Excellent interpersonal skills and proven ability to persuade others and to work collaboratively to achieve shared aims
Personal attributes and other requirements
•Commitment to anti-discriminatory practice and equal opportunities
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
•Commitment to the aims, values and ethos of MAP
•Ability and willingness to work weekends/evenings in emergencies
The client requests no contact from agencies or media sales.
Role: Deputy Director of Operations
Remuneration: Up to £60,000 GBP gross annual (dependent on experience)
Hours: Full-time, 35 hours per week
Duration: Permanent
Location: Hybrid working – there will be some attendance at our Manchester HQ office as required. Significant overseas travel required (up to 40%)
Are you an exceptional Humanitarian Operations leader looking for their next role?
UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.
Our Deputy Director – International Operations role will work with key internal and external stakeholders on UK-Med’s emergency responses and country programmes, and lead a team of talented operations managers to lead, co-ordinate and deliver our programmes with impact.
The role will also involve deployment to humanitarian responses and existing country programmes, supporting general operations. The successful candidate will also provide oversight of UK-Med deployments from HQ as required.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Deputy Director of Operations before applying for this role.
To apply, please submit a current CV anda supporting letter (2 pages) that includes:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
- Full contact details
- Where you saw this role advertised
- Where you are currently based.
- Your current or most recent remuneration / salary expectation for this role
Applications must be submitted through our online jobs portal no later than Monday 4th November 2024
Please note:
- Applicants must have an existing right to enter Schengen Zone countries in order to transit to Ukraine e.g. citizenship/residence of a Schengen Zone country, or an ETIAS eligible country
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
The Operations Team Coordinator plays a key role in maintaining operational capability and effectiveness through day-to-day supervision of the Operations Team.
Operations Coordinator
Location: Norwich
Hours: 37.5 hours per week
Salary: £30,367 - £34,705 per annum
Contract: Permanent contract
East Anglian Air Ambulance is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of rapid response vehicles our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.
The role will support the operations, clinical and aviation stakeholders in the delivery of their function and has a significant impact on the provision of high standards of patient care by the Clinical Teams.
You will coordinate all clinical duty rostering to ensure maximum operational cover, planning clinical staff supervision alongside the operational rota fulfilment and ensuring compliance with rota rules and fatigue management policies. You will also control and monitor on-call rotas, ensuring documents are produced for monthly payroll.
Using your experience of working within an operations environment, you will guide and suggest operational development and policy change to maximise the efficiency of the operations team. You will supervise and coordinate the stock maintenance of medical equipment, drugs and PPE at both EAAA bases ensuring robust and resilient supply chains are in place.
Flexibility is required within this role as the post holder will undertake regular on-call responsibilities, providing guidance regarding operations and estates issues outside of normal working hours.
Named in 2023 as one of the ‘Best Places to Work’ in The Sunday Times national awards, you will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.
Closing date: Monday 04 November (9am)
Interview date: Wednesday 13 November
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
ABOUT US:
Open for Business is a coalition of leading global businesses committed to advancing LGBTQ+ inclusion worldwide. Through data-driven research, we demonstrate the economic benefits of LGBTQ+ inclusion and leverage our network of partners and programs to foster positive change for LGBTQ+ communities.
Founded in 2015, Open for Business has rapidly expanded to include 38 global member organizations and four local programs in East Africa, the Caribbean, Southeast Asia, and Central and Eastern Europe, with additional programs set to launch next year. We take pride in harnessing the power and expertise of the private sector to support some of the most vulnerable members of our global community, ensuring that their advocacy is bolstered by some of the world’s largest and most influential organizations.
THE ROLE:
We are seeking a Finance and Operations Manager to lead and strengthen our financial and operational functions as we continue to grow. This role is critical in ensuring that Open for Business adheres to best practices in financial management and reporting, including compliance with the Charity SORP.
You will serve as the main point of contact for our external accountants and our Financial Advisory Committee, providing timely and accurate financial information to the CEO and Board of Trustees.
On the operations side, you will help build and execute the organizational infrastructure needed to support our expansion, which includes office management and collaborating with our HR team to create a robust induction system for new staff, as well operational management or oversight of core processes.
We are looking for candidates who are passionate about tackling LGBTQ+ inequalities on a global scale and are eager to contribute to a dynamic and fast-growing organization. This UK-based role offers a hybrid working model, with time split between our London office and remote work. Remote candidates within the UK are also welcome to apply. Part time considered. The position reports directly to the Chief Executive.
KEY RESPONSIBILITIES:
- Manage financial and operational systems, processes, administration, and internal controls.
- Ensure effective and efficient day-to-day business and financial operations.
- Oversee bank accounts, accounts payable and receivable functions, purchasing, financial reporting, and grants administration.
- Conduct bank and transaction reconciliations and manage expenses, bills, and payments using Xero.
- Produce or oversee production of monthly payroll.
- Produce quarterly management accounts and VAT returns.
- Collaborate with external accountants for annual audit and accounts.
- Liaise with other external advisors as needed.
- Prepare project-specific budgets and lead financial reporting for grants.
- Lead the induction process for new staff and consultants.
- Project manage the implementation of new systems, including coordination with consultants to deliver small-to-medium internal projects.
PERSON SPECIFICATION:
The ideal candidate will be experienced with charity finances and may have worked in a similar role previously. You should be able to demonstrate the following skills and experience:
- Direct experience in managing a charity finance or operations function.
- Experience liaising with third party providers, including accountants.
- Proficiency in budget preparation and financial reporting.
- Experience with Xero and other accounting software.
- Experience with project management and leading internal change management
- Experience of bookkeeping and (management) accounting.
OUR COMMITMENT TO DIVERSITY AND INCLUSION:
Open for Business is an equal-opportunity employer, dedicated to addressing inequality. We encourage applications from all qualified individuals, regardless of gender, race or ethnicity, age, religion, marital status, sexual orientation, gender identity or expression, disability, or socioeconomic background. All hiring decisions are based on merit.
The closing date for submission of applications is 22 November 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.
Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.
As part of the Senior Leadership Team (SLT), you’ll provide transformational leadership, developing and executing our strategy to ensure we deliver our mission of ‘better mental health for all’. With a focus on increasing our impact and reach, you will have a key role in developing meaningful relationships with internal and external partners, crucial to ensuring a sustainable approach for services.
Belonging at Leeds Mind
Leeds Mind is committed to creating an inclusive environment and being an equal opportunities employer - We believe that inclusive practices should be part of everything we do. We are committed to ensuring that our colleagues, volunteers, and service users feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.
Purpose of the role
The Director of Operations is a high profile and influential role, key to Leeds Minds strategic development and successful delivery. The Director of Operations is responsible for leading the team and the strategic development of operations across West Yorkshire. The operations team are the largest function with a highly committed team and varied portfolio of services for young people and adults. The role requires a leader who understands accountable leadership and can inspire teams as we move towards our next strategy. The role is fast paced and varied so resilience, strong leadership and a values-led approach will be key to success.
The postholder will join Leeds Mind with a proven track record in successful services strategy with a focus on social purpose and client experience. The role requires experience of strategic oversight and accountability for delivering effective, safe and impactful outcomes. The postholder will be expected to demonstrate a strong commercial understanding of the sector. They will use evidence to inform their decision making to ensure services are cost effective and deliver in the best interests of the organisation, our staff and clients.
With experience of programme management & financial modelling, enabling robust monitoring and evaluation frameworks, will be key to success with the following:
· safeguarding practice
· contract and procurement management
· strategic and operational risk and
· sustainable development
What we're looking for
Leeds Mind is an equal opportunities organisation, and we welcome applications from all backgrounds and identities; particularly culturally diverse, LGBTQIA+ and/or people with disabilities who are under-represented within Leeds Mind.
- We're looking for someone who has a proven track record and professional experience at a senior leadership level preferably within health & social care.
- You'll have had organisational accountability for safeguarding policy and practice, and ideally understand Caldicott Guardian requirements.
- Strong programme management skills are a must, and you will be accustomed to managing complex issues and demanding priorities.
- Experience of oversight of quality assurance systems is essential and you'll have developed continuous improvement systems within your organisation.
- You'll have strong influencing skills and effective working relationships with senior stakeholders across the voluntary and public sectors
- Demonstrable financial experience managing & developing budgets and business plans, as well as contract management
- Experience of developing and understanding service user involvement at all levels
Assessment process
This will be a 2-stage process, with first interviews happening through the advertising dates and a planned final stage on Monday 18th November.
The role is based at Clarence House, Clarence Road, LS18 4LB (with hybrid working).
Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check. Leeds Mind is an Equal Opportunities employer.
Reg charity number: 1007625
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
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Providing advice on policies and procedures
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Assisting in performance management processes
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Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you a natural organiser, lover of to-do lists and adept at juggling different strands of work? We are looking for an all-round project manager to support our Operations team across our programmatic work and internal operations, to cover a maternity leave vacancy.
This will include working with our programme leads, assisting with project planning larger pieces of work, following up on task lists and deadlines, and making sure we are delivering on time.
You will be involved in liaising with external contractors on contracts and invoicing, and working with the Finance Manager on budgets and reporting for specific streams of work.
With a more internal focus, you’ll be assisting the Director in ensuring that individuals and teams are having regular reviews, strategic planning sessions, and submitting funding reports on time.
You’ll oversee planning of our regular team days, training and teambuilding events, working alongside other team members to make sure we are getting the most out of our time together.
You will help the Director to coordinate quarterly Board meetings and prepare relevant updates with input from the team.
This is a varied role in a small and fast-paced organisation. It would suit someone with a genuine interest in the work we do at ECIU, with project management or operations experience and good attention to detail.
Previous experience of working in a grant-funded organisation or communications role is beneficial but not essential.
The systems we use include: Microsoft 365 and Trello – ideally you have experience in these, or you are a fast learner!
Essential requirements:
- Demonstrable project management skills and experience including budget management
- Excellent numeracy and literacy skills
- Extremely organised with excellent time management
- Competent user of Excel/Google Sheets
- Interest in climate and energy issues
- A team player with good people skills.
Desirable experience:
- Experience of working in a grant-funded organisation
- Previous experience in a communications role or organisation.
- Advanced user of Microsoft Office, Sharepoint, Teams, and Trello
- Previous experience of line management.
Hours and salary:
The role is 35 hours full time, we are also open to considering part-time with a minimum of 28 hours per week.
The full time salary is £40,000 per annum.
Location:
This is a hybrid role with an expectation to attend the office (in Borough) twice a week.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prospectus are delighted to be working with The Hygiene Bank, helping them to recruit for an Operations Manager role.
The Hygiene Bank is a grassroots, people-powered charity and social movement, grounded in community. Their passion stems from the injustice that people may be unable to fully participate in society due to hygiene poverty. The Hygiene Bank believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society, yet many are living in poverty and cannot afford to stay clean. The rapidly growing charity is looking to make social change, and you can be a part of the journey!
This role is available on a permanent contract and on a part-time basis 4 days a week (31 hours per week). This role is remote, with occasional travel to the office based in London, on a monthly basis. The salary range for this role is £34,000-£38,000 FTE.
Reporting into the Head of Operations, you will play a pivotal role in the charity, supporting the day to day running, overseeing brand donations, supporting local grassroots projects, strategy implementation, overseeing the charity’s databases and driving key workstreams which advance the charity’s strategy. You will also be on hand to support with any incoming general enquires.
You will have a background in operations management. You will have strong numerical skills, to be able to use different data sets and accurately forecast and report. You will have strong IT literacy, and experience using databases, MS Office, and CRM systems (desirably Salesforce).
You will have strong communication skills, and experience fostering relationships with a range of stakeholders internally and externally. You will be driven and have a forward leaning approach to business. You will have strong organisational skills and be able to work on your own initiative.
Desirably, you will have experience in volunteer management, but it will be important to have strong people skills and experience supporting individuals in different contexts.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This is a fast-moving process, and applications will be sent across on a rolling basis, please apply using your CV to avoid disappointment.
Liberty is seeking an Operations Assistant. The postholder will work closely with the Head of HR & Operations to facilitate the smooth running of Liberty’s office
This is an exciting, broad and varied role with opportunities to gain experience in new areas such as office administration, facilities, IT, health and safety as well as event planning. This role is office based with one day a week working from home.
The successful candidate will be an effective communicator with excellent IT and problem-solving skills and will be self-motivated and able to work well in a team environment.
The successful candidate does not need to demonstrate extensive experience in operations, and we do not require the postholder to have any specific qualifications. We are looking for someone who has great interpersonal skills, is proactive and interested in learning new things, and who is excited to be part of a team in one of the UK’s oldest and most effective human rights campaigning organisations.
To support the postholder’s career development goals, an enhanced training & qualification budget is on offer and appropriate time will be protected for this purpose.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from historically underrepresented groups.
The deadline for applications is 5PM Monday 11 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday and Friday 28/29 November 2024
Second round interview will be held on Tuesday 3 December 2024
Unfortunately we will not be able to accommodate requests for interview slots outside of these dates on this occasion.
Apply via the job board on our wesbite.
Prospectus is pleased to support a homelessness organisation in recruiting for a Supported Housing Operations Manager. Operating in Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, this national charity is dedicated to supporting individuals in need of care and those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people.
The Supported Housing Operations Manager (Homelessness) will be responsible for the effective day-to-day management of several supported housing schemes designed for individuals experiencing homelessness and multiple disadvantages. This role is critical in ensuring that the services provided are psychologically and trauma-informed, aligned with the Making Every Adult Matter (MEAM) principle.
Key responsibilities include:
- Overseeing the performance and management of services, including supported housing and community-based outreach/support services.
- Ensuring budget control and the provision of high-quality, appropriate support.
- Adhering to policy/procedures, health & safety, and risk management protocols.
- Supporting service development, including taking the operational lead in developing new services and transforming existing ones.
- Collaborating with Scheme Managers to ensure team meetings effectively address key operational issues.
- Developing and reviewing annual plans for services in alignment with the Supported Housing department’s strategic objectives.
This position is part of the middle management team and involves direct management of two scheme managers, focusing on promoting a trauma-informed and psychologically sensitive approach to service delivery.
The successful candidate will have demonstrable experience of developing formal relationships with other organisations, experience of developing operational procedures, experience of safeguarding adults and responding to safeguarding concerns and currently hold or willingness to study to NVQ Level 5 Health and Social Care qualification or equivalent.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
We are looking to grow the capacity of our church leadership to support church growth, as we both develop our base within the new Osney Mead Innovation Quarter and expand our activities across the city.
We see Operations as a key ministry in the life of the church. Our existing church Admin Team covers events, communications, volunteer coordination, data handling and safeguarding administration, whilst management roles have generally been held by pastoral staff. In appointing an Operations Leader, we are seeking someone “well respected, full of the Holy Spirit and wisdom” (Acts 6:3), whose managerial skill will release other leaders to focus on pastoral ministry.
The Operations Leader will work with our senior leaders to build and run systems that support church growth, and will be responsible for:
- Cultivating a culture in which volunteers thrive
- Leading on finance, governance, HR and compliance
- Use and development of our building
- Oversight of church admin team
This is a key role in our church life and requires a vibrant Christian faith and a passion for our church’s mission. It also demands strong people skills and the ability to ensure strategies and plans are executed in a timely and thorough manner.
Key relationships
Your primary team will be our church Core Team. You will work each week with Steve and Bev Jones, other pastors in the church and the Admin Team.
You will also work closely with the board of The Kings Centre Ltd, Trustees, our charity’s Operations Director and a range of volunteers in the local church.
Specific duties
Development
1. Implement systems to support and sustain excellent volunteer service
2. Osney Mead project: liaise with consultants and key stakeholders, establish project brief; project manage development of a business plan
Governance
3. Report to governance teams within the charity: producing reports on risk management, statutory and policy compliance
4. Chair the board of The King’s Centre Ltd (a wholly owned subsidiary of our charity)
Resources
5. Manage church finances: setting a growth budget, controlling spend, generating income, ensuring routine tasks are done effectively
6. Oversee HR (recruitment, annual reviews, improving culture of performance)
7. Oversee IT and AV systems
8. Management of data
Relationships
9. Participate in Core Team and whole church staff meetings
10.Line-manage ‘Admin Team Leader’ and oversee admin team
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
About the role:
The Head of Operations will oversee the day-to-day running of the global operations of Reprieve UK and Reprieve US and our work around the globe.
They will be responsible for assisting with planning, implementing, overseeing, and evaluating the systems, processes and relationships that enable caseworkers, fellows, and consultants to do the challenging work that they do as efficiently, safely and effectively as possible. They will help devise creative solutions to build a flexible and supportive environment in which staff can carry out their work.
The Head of Operations will work closely with and supervise the work of the HR Operations Manager and the Office and Executive Support Officer. Reporting to a member of the Senior Management Team, they will provide support to the Joint Executive Directors as well as broader staff team, Fellows and consultants.
About you:
You will be someone who is confident in overseeing a wide remit including:
- Human Resources
- Security Risk Management incl. Health and Safety and Duty of Care
- Insurance
- Office & Budget Management
- Information Technology & Cyber Security
- General Operations
This role also oversees accounts payable and the annual audit for our sister organisation Reprieve US (working with our US based US qualified accountant).
You are a positive person with a can-do attitude, extensive experience in operations management and security risk management, experience of managing or supervising individuals and teams, proven ability to manage conflicting priorities and a strong problem solver.
The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
Further information
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% per week from the London office and the rest of the week from home. You will also be available outside of office hours in the event of an emergency and when required as part of the security risk management framework (for example to monitor extreme risk trips).
Applicants must have the right to work in the UK currently and for the duration of the contract, which will be checked prior to interview.
How to apply:
Please click on “Apply via website” to download our candidate pack for the full job description, person specification, and the application form. Only applications made by use of the application form can be accepted.
Application deadline: 23:59 GMT 03 November 2024.
The client requests no contact from agencies or media sales.