Business Development Manager Jobs in Europe
This position will help us take the next big step up in how we engage with and serve our customers. Stewardship offers a broad range of services to the Christian community – Accounts Examination, Payroll Bureau, Charity Formation, Consultancy Helpline, Lending, a giving platform and Philanthropy Services. We are looking to extend our use of Salesforce to integrate the customer information from these different services.
This role will work with the Head of Enterprise Applications and a project manager to implement the staged roll-out of Salesforce components. Although the roll-out will be done in bite-sized chunks, those small components will sum up to a major shift in the organisation’s capabilities. You will also be optimising business processes, making Stewardship staff’s jobs simpler and more efficient. Once the system is up and running, you will manage its ongoing evolution. The net result of all of this is that Stewardship will be a more efficient and effective organisation, better able to deliver the excellent customer service we are known for.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
University of Oxford Development and Alumni Engagement
CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)
Location: Oxford – hybrid working may be an option
Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
- User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
- Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
- Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
- Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
- Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
- Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
- Interpersonal Skills: Excellent interpersonal and customer service skills.
- Technical Proficiency:
- Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
- Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
- Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- days annual leave
- Membership to CASE
- Training and Development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 4 July 2024 can be considered.
Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
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The client requests no contact from agencies or media sales.
Location: Home based with frequent travel to projects in Hucknall, Broxtowe-Aspley, Sutton-in-Ashfield, Mansfield and soon to be opening in Leicester in 2024.
As Regional Manager you will represent, manage and co-ordinate FoodCycle meals for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food. You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within East Midlands.
An excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy. You will have experience of recruiting and managing volunteers, as well as programme development and delivery.
This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Monday 24 June 2024.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 24 – 26 June)
Interviews: planned for Tuesday 2 July.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Business Development Manager
We're looking for a dynamic individual to identify, secure, and manage funding opportunities. You will work closely with our Head of Business Development & Partnerships to implement our income generation strategy. Your role will involve researching potential income generation opportunities, preparing grant proposals, managing funding applications, and maintaining donor relationships. You'll also drive forward our CRM system, leveraging data to demonstrate our impact, secure funding and support strategic decision-making.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You like to get results! You have experience in securing funding through grants, donations, partnerships and sponsorships. You have strong writing and communication skills for crafting compelling proposals. You also understand the value of accurate data when demonstrating impact of our services and have good data analysis and CRM skills. Most importantly, you will share our vision, our values and our ambition to do more for local families.
What We Offer:
· Salary: Band 7, £29361 per annum FTE
· Contract: Permanent
· Hours: 21 hours per week - Flexible days/hours, hybrid office/home working
· Location: Brickhouse Farm, Poulton Close, Maldon, Essex, CM9 6NG
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.
Closing date for applications 5pm, Tuesday 16th July 2024
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The client requests no contact from agencies or media sales.
We are seeking an experienced and senior researcher to play a leading role in the development and growth of the NCB research team.
Position Title: Senior Research and Development Manager
Reference: 2389
Location: Flexible in UK
Contract: Permanent
Hours: Full Time, 35 hours per week.
Salary: London - £53,457, National - £49,448 with generous benefits package including 30 days annual leave plus Bank holidays and 3 days of Christmas closure.
About Us
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
As a leading children’s charity, we take the voices of children to the heart of Government, bringing people and organisations together to drive change in society and deliver a better childhood for the UK. We are united for a better childhood.
About the Role
The post holder will lead on key programmes of evidence and evaluation work and be accountable for its quality delivery. They will provide expertise, methodological input and guidance across research projects, including on advanced quantitative and qualitative research design.
This is an exciting opportunity to play a significant role in a growing team that works across the justice, health, education and social care systems on behalf of a range of statutory, academic, voluntary and community sector funders.
Applications close at 11:59pm on 12th July 2024.
Assessment and interviews to be conducted on 26th July and will be held in person in our London Office or remotely for NI based candidates.
Please quote the job title and reference number in your application.
Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.
No agencies please.
Job title: Grants Manager
Responsible to: Senior Grants Manager
Line Management: None currently
Location: Central London. We offer flexible and hybrid working but office-based work will be essential on a regular basis.
Salary: £43,000 per annum
Benefits: includes 25 days holiday (plus bank and public holidays) with length of service increments, contributory pension scheme, flexible working options, enhanced staff wellbeing package.
Main purpose of role: To manage the day-to-day running of our grant programmes to organisations and support the practical implementation of any new grant programmes from application process through to due diligence and record maintenance.
Main duties and responsibilities:
Grant management
- Act as the first point of contact for grants to organisations.
- Manage a portfolio of organisational grants that deliver our theory of change outcomes.
- Provide full grant management of our organisational grants, including: preparing grant deeds, keeping track of payments and reporting requirements, distilling learning, to grant renewal considerations.
- Organise and conduct regular meetings with funded organisations to learn alongside organisations and see the work in action.
- Implement grant making processes that reflect best practice and encourage learning through our grant making.
- Keep up-to-date with changes and developments in the external environment and work with colleagues to reflect this in strategy and practice.
Grant programme development
- Undertaking scoping and research for new grant programmes, and developing practical knowledge about new programme areas as required.
- Providing project management support for new grant programmes alongside the Senior Grants Manager.
- Taking a lead on the negotiation of new grant agreements.
- Managing the day-to-day processes required by any new grant programme from concept through to advertising the fund, assessing grant applications, due diligence, writing recommendation papers to trustees, to awarding funding and gathering and sharing learning.
Other activities
- Working with the Impact team to develop our monitoring and evaluation capabilities with funded organisations.
- Working with the Partnerships and Participation Manager and Policy and Best Practice Manager to ensure that our grant making processes are informed by the key stakeholders.
- Working with our fundraising and communication team to ensure we are communicating effectively with supporters about our work.
This is not an exhaustive description of the job. Aspects will change over time and the job holder is expected to contribute to its development and progression.
Person Specification
Experience
- Grant management.
- Monitoring and evaluation.
- Liaising with a range of stakeholders.
- Knowledge and understanding of the range of situations facing people experiencing homelessness.
Skills and abilities
Essential:
- Experience of managing multiple projects with competing priorities.
- Can demonstrate strong analytical skills to be able to interpret information and data.
- Experience of maintaining confidentiality in line with current GDPR legislation and company policy and procedures.
For more information on this role, please see the application pack attached.
How to apply
If you would like to join the St Martin-in-the-Fields Charity team as Grants Manager, please provide the following via our online jobs board:
- A current comprehensive CV (no longer than two A4 pages) outlining your key achievements in previous and current roles with details of two referees (who will not be contacted without your prior consent)
- A covering statement (no longer than two A4 pages) supporting how you believe your skills and experience match the requirements of the job description and role specification
Closing date: Sunday 30th June 2024, 23.59pm
Interviews will be held in person at St Martin-in-the-Fields in the week beginning 15 July 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Manager role
Due to the expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.
You will be managing and developing skills and employability programmes designed in partnership with industry. With support, from your team and colleagues, you will ensure TTF educational programmes are successfully delivered from conception to evaluation. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions.
What you will be doing
- Management of multiple projects and events
- Team management (experience of line managing direct reports)
- Use systems and administrative processes
- Building exceptional relationships with partners, teachers and volunteers
- Evaluation and reporting
To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for.
Job details
- £35,000 salary (pro-rata for part time)
- Full or part time opportunity (min 4 days a week)
- Hybrid working
- 28 days holiday + bank holidays
- Training budget
And if you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
In your cover letter consider telling us your skills, experience or approach to the headings and activities we’ve outlined in ‘Key Responsibilities'. Then tell us about how you meet the person specification.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
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The client requests no contact from agencies or media sales.
FearFree delivers services across the South West for victims and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Based within our Devon Service, which delivers domestic abuse services across Devon, the IDVA Team Manager manages our high risk victim/survivor service provision. This includes line management responsibility for our experienced team of IDVAs.
Our IDVA Team provide independent support and advice to high risk victims of domestic abuse, with a clear focus on reducing risk and increasing safety. The IDVA Team work within a multi-agency system to provide a proactive, person-centred independent service for victims of domestic abuse, empowering choice through informed decision making.
The key tasks include:
- Having responsibility for the provision of domestic abuse support to high risk adult victims across Devon.
- Line managing the IDVAs, providing case supervision, support and direction.
- Maintaining close working relationships with MARAC (multi-agency risk assessment conference) to ensure the smooth running of MARAC.
1. Key responsibilities:
- To provide leadership, direction and support to the IDVAs including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high risk service users.
- On a day to day basis oversee the performance of the IDVA Team, acting as the main point of contact for the staff.
- To line manage the team of IDVAs, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
- To continue the development of the IDVAs into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist IDVA roles including Mental Health and Health IDVA’s.
- Play an active role in supporting the MARAC process, including attending MARAC Management meetings.
- Ensure the IDVA Team works to Leading Lights standards.
- To promote a culture of engagement, improvement and best practice within the IDVA Team, to deliver a high quality and accessible service.
- To develop and maintain a culture and systems that promote trauma informed practice and equality within the IDVA Team, valuing diversity and offering empathy to victims of abuse and violence.
- To lead on reporting outcomes linked to the IDVA Team and the support of high risk adult victims of domestic abuse.
- Carefully monitor and evaluate the performance of the IDVA Team, with a focus on quality assurance.
2. Relationships and partnerships
- Proactively build relationships with the wider statutory and voluntary partners across Devon, with a focus on supporting high risk adult victims of domestic abuse.
- Actively network across the operating area to build the charity’s reputation and harness support for the organisation.
3. General
- Work closely with the Devon Service Manager and other Team Managers to ensure that all victims and survivors of abuse receive a high standard of support, whilst being appropriately focused on risk and safeguarding.
- To have a clear understanding of risk: assessing individual need, to ensure that the appropriate strand of support within the Devon service is accessed.
- To provide statistical analysis as required by the Devon Service Manager.
- Undertake role relevant training to maintain specialist knowledge, keep up-to date with legislation, information and best practice relating to domestic abuse and other related work to maintain Continued Professional Development.
- Attend team meetings, monthly supervision and participate in organisational data collection system.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Work within organisational policies and procedures at all times.
- Undertake all statutory and mandatory training, as required by the organisation.
- Carry out any other duties that are within the scope, spirit, and purpose of the role, as required.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is Friday, 2t8h June 2024, with interviews currently planned to take place on Wednesday, 10th July.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
The British Academy – the UK’s national body for the humanities and social sciences - is seeking an Individual Giving and Data Manager to join our Development Directorate on a fixed-term basis, providing key support in the delivery of the Academy’s fundraising efforts, including supporting the implementation of a new CRM system.
The Role
The Individual Giving and Data Manager will work closely with the Head of Development to manage data and deliver communications to individual donors at the British Academy. This will include a regular giving programme, with a target audience of the Academy’s Fellow, and fundraising from public events attendees. This role is unique in that it sits within the small, friendly Development Directorate, and will also work closely with colleagues in the Academy’s Digital Team.
The Academy is currently transitioning its CRM system to Salesforce and the Individual Giving and Data Manager will work closely with the Project Team to achieve this. A core duty of the role involves the migration of data and helping to coordinate and build new fundraising processes within the new system. To do this, the post-holder will work collaboratively across the organisation to ensure that communications to Fellows and other individual donors are co-ordinated. You will be an effective communicator, able to collaborate with both external and internal stakeholders. A keen attention to detail and a proactive approach to problem solving, in terms of planning, prioritisation and demonstrating resilience when faced with adversity is essential.
You will also coordinate fundraising-related communications across a variety of platforms, working closely with colleagues in the Digital Team. This includes thanking donors in a timely and sincere manner, delivering stewardship events for donors, and reporting on activities in the annual report.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,400 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and Conditions
The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to Apply
To apply, and to see the full job description and our workplace values, please follow the link to access the Applied recruitment platform.
Closing date: Noon on Tuesday 25 June 2024.
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Operations Manager
Reporting To: Operations Director
Salary:£35,000 - £38,000 per annum ( based on Experience)
Seniority Level: Management
Location: On-site in Tooting Broadway, London
Contract:Full-time, 12-months fixed term, with potential to make permanent
POSITION SUMMARY
Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.
As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.
The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.
About Us
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses.
ROLE & RESPONSIBILITIES
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
- Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
- Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
- Ensure compliance with health and safety regulations and manage risk assessments.
- Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software, or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
About Rewards
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling
- Regular team socials throughout the year
- Generous sick pay allowance following probation
- General eye test
- Well-being day ( 1 day per year)
- Volunteer day ( 1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV with a cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.
Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.
Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description
Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures
Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.
Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith.
Please send a CV with 2 references and a maximum of a 2 page cover letter
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Chartered Institute of Ecology and Environmental Management (CIEEM) is the professional body which represents and supports ecologists and environmental managers in the UK, Ireland and abroad. CIEEM’s membership is growing at an unprecedented rate, with a rapidly increasing number of new members embarking on their careers as ecological and environmental management professionals. This key role provides support to these members, working with colleagues to devise and deliver the services and support that early career professionals need, and assisting them in their professional development on their journey to Chartered status. The role also supports more experienced members through the process of gaining Chartered status. If you thrive in a busy and varied role, have great attention to detail and a professional manner, and enjoy collaborating on developing new products, services and systems, then this role could be for you.
Please note that a covering letter is very important. Applications received without a covering letter outlining why you would be the ideal candidate are unlikely to be considered.
Our mission is to raise the standards and profile of professional ecological and environmental management for the benefit of nature and society.
The client requests no contact from agencies or media sales.
We are recruiting a Strategic Partnership Manager to work within our Place team. You will work with a range of stakeholders including Community groups, Charities, Businesses, Rhondda Cynon Taf Council and funders to launch, develop and grow Businesses in the Community’s Place work in Rhondda Cynon Taf.
We are looking for someone who is able to quickly forge and develop relationships at all levels, who is highly organised, enthusiastic, adaptable, positive and proactive in their approach to work. The ideal candidate will have experience of managing multiple projects and priorities and identifying and applying for funding.
The role will involve:
- Forming and managing strategic relationships with senior representatives from business, local government, voluntary and community organisations, and industry bodies to form cross-sector partnerships.
- Develop a deep understanding of community needs, to map cross-sector opportunities and identify the role of business in creating long term sustainable change.
- Engage key stakeholders (e.g., local businesses, local government, government departments, charities, Chambers of Commerce) who can contribute support and resource (time, money, skills, knowledge) in the socio-economic regeneration of the local community.
- Identify and secure financial support from business, local government, trusts and foundations to enable action on priority issues and secure future sustainability of the project.
- Drive action on the key issues identified from consultations in Rhondda Cynon Taf, with strategic support from BITC’s Place Director.
Experience Required
- The successful candidate will have experience of engaging with senior stakeholders from business, local government, and community organisations, cultivating successful multi-stakeholder partnerships, a successful track record in securing funding, managing contracts and reporting to funders.
- You will be a strategic thinker, confident in public speaking and have an understanding of the political, social, and economic context of Rhondda Cynon Taf and South Wales.
You will be based in Rhondda Cynon Taf / Cardiff and be etiher homebased or work on a hybrid basis out of the Cardiff office.
Closing date: 23 June 2024
1st Interview date: 1 July 2024, 2nd interview date: 8 July 2024
Salary: Minimum of £42,435 per annum
The client requests no contact from agencies or media sales.
Could you be our new Delivery Team Senior Manager?
This is a temporary role to provide senior programme and people management for our delivery team at the British Institute of Human Rights (BIHR). The role is fixed term during our Head of Policy and Programme’s maternity leave.
BIHR is made up of a talented and experienced Delivery Team who are Human Rights Act (HRA) practice specialists. For this post we are looking for an excellent manager, committed to supporting a small, busy, expert team to deliver Human Rights Act (HRA) practice, communications and policy work.
Your operational management and strategic thinking are the primary skills and experience needed. You do not need to be a subject expert in the HRA; that is the job of our Delivery Team. You must however, like all of BIHR’s team, be a champion for our work and bring the skills, knowledge and experience needed to support our team in the planning and delivery of BIHR’s objectives
This is an exciting role for someone with established management experience in the charity/voluntary sector, with a keen interest in UK human rights.
Applying for the role
Please click on the 'Apply via Website' button (above or below) to:
- Get more information about the role, how to apply, and the selection and intterview process/timing.
- Download an Application Pack and Application form (and an optional Equality & Diversity Form).
Please also note that:
- Completed application forms must be received by 12 noon on Thursday 11 July 2024; we regret that late applications will not be considered.
- You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.
Thank you for your interest, and we look forward to receiving your application form.
BIHR's mission is to support people and organisations to use human rights advocacy and approaches to achieve positive social change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell, but with expectations of regular travel across London and occasionally other regions
Ref RDM-241
Are you a dynamic, collaborative and driven individual with a proven record of successful business development activities for a voluntary sector or social business? Do you have a sound understanding of different income generation and market models and experience of developing and market testing new income generation propositions, including earned income streams?
If so, St Giles has an exciting opportunity for an experienced Regional Development Manager to join our team, where you will develop and embed a regional sustainability strategy which builds on relationships with key local stakeholders, commissioners, voluntary funders and networks; identifies and tests new ways of generating income which optimise the potential of our services; and supports the long-term stability of St Giles’ delivery presence in the region.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
The focus for our successful candidate will be to lead the development of a Regional Strategic / Sustainability plan, and to create a work plan which will support the achievement of agreed objectives. You will be expected to proactively explore, develop, and test new ways of generating income to optimise the potential of our services, to work with the Head of Service to build on existing and develop new relationships which will provide a platform for retention of existing services and provide for extension or further expansion of these activities, and to provide cover and support when Managers are absent.
Working collaboratively with the Voluntary Fundraising Team, we will rely on you to write and submit funding applications or lead commissioning response, to work with Head of Fundraising to prospect, approach and build relationships with corporate partners and/or Trusts and Foundations, plus provide excellent donor stewardship through hosting service visits, sharing the impact of St Giles work, attending meetings and reporting.
What we are looking for
- Experience of the process that is required to take an income model to market
- Proven record of building sustainability into income streams and business models
- Experience of developing and giving presentations or pitches to potential funders, commissioners, and other stakeholders
- Experience of writing bids or funding applications
- An understanding of the issues faced by those who face adverse challenges in their lives
- The ability to identify and implement new and innovative ways of generating income
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Deadline: 30 June 2024
Interview: 9 July 2024