The Role

What we're looking for

What's in it for you

We offer a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

To apply, please submit a CV and supporting statement clearly demonstrating how you meet the requirements of the role.

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Title: Chief Operating Officer

Reporting to: CEO

Salary: 40,000 – 45,000 (depending on experience)

Location: London, England

Job Description

Unique opportunity to get involved in a conflict resolution and peace building organisation based in central London with responsibility for day to day running of the organisation and oversight of fundraising and programming.

DPI aims to foster an environment of sharing information, ideas, knowledge and concerns for furthering of democratic solutions and outcomes. Our work supports the development of a pluralistic political arena capable of generating consensus and ownership over work on key issues at political and local levels.

We provide expertise and practical frameworks to encourage stronger public debate and involvement in promoting peace and democracy building internationally with a special focus on Turkey. DPI aims to contribute to the establishment of a structured public dialogue on peace and democratic advancement, as well as to create and expand platforms for discussions on peace and democracy building. We seek to encourage an environment of inclusive, frank, structured discussions where different parties are able to openly share knowledge, concerns and suggestions for democracy building on many levels. DPI’s objective is to identify common priorities and develop innovative approaches to the process of finding democratic solutions. DPI’s work also supports stronger collaboration between academics, civil society and policy-makers. Comparative studies of relevant situations are seen as an effective tool for ensuring that mistakes are not repeated or perpetuated; and comparative analysis of models of peace and democracy building is central to our work.

Job Description Summary

The Chief Operating Officer (COO) works under the CEO to supervise all avenues of work in accordance with the vision of the organisation. With the CEO (who is primarily responsible for strategy) the Board of Directors and the Head of Development and Funding, s/he develops fundraising strategy and is responsible for overseeing all fundraising activities. The COO reports directly to the CEO, concerning the management and growth of DPI’s work, as well as to the Board of Directors. S/he will support the CEO in the overall direction of DPI’s work and in strategic planning. S/he will be responsible for the day-to-day running of the organisation as well as being strongly involved in programming and budgeting.

S/he oversees the Operations Support Manager in organisational human resources/ personnel issues. S/he is primarily responsible for the institution’s internal development, including pro-active and reactive trouble-shooting. The COO also recommends modifications to, and ensures compliance with, organisational policy and strategy. The DPI team will report directly to the COO.

Principal Responsibilities

Staff Leadership

• Develop a culture that encourages creativity, innovation, accountability, efficiency and healthy debate.
• Conduct weekly staff meetings and ensure effective distribution of project work
• Develop action plans with each staff member, setting goals and indicators for evaluation
• Encourage creative and innovative processes by supporting new ideas and working with staff to develop submissions to the board of Directors where applicable
• Carry out annual appraisals and regular salary reviews for staff members
• Mediate staff disputes
• Work closely with Operations Support Manager to ensure smooth running of the office, in compliance with DPI office manual
• Ensure compliance with the statutory requirements of charity law, company law, health & safety law etc.
• Organise, prepare and attend regular Board meetings and make regular submissions to the Board of Directors on progress of work and requests on behalf of staff for policy direction/ adherence
• Work with CEO and Board of Directors on all HR issues where appropriate
• Recruitment of staff

Fundraising

• In consultation with the Board of Directors, the CEO and the Head of Development and Funding develop short and long term fundraising plan
• Support the CEO and Head of Development and Funding in implementing strategy
• Direct the implementation of fundraising activities to reach goals set out in fundraising plan, including writing proposals for future projects, developing a legacy programme and other streams of funds
• Represent DPI to current and potential donors where appropriate
• Develop relationships with potential partners to open funding opportunities
• Oversee compliance with all funding requirements
• Advise Head of Development and Funding on new grant research tools, opportunities, applications and reporting back techniques

Finance

• Lead on development of organisational work plan and budget allocation to ensure that all activities and research comply with grant applications and donor obligations
• Set budget priorities with CEO
• Oversee drafting of annual budget
• Convene regular meetings with Finance Manager and Head of Development and Funding to ensure compliance with funding requirements
• Ensure planned activities are compliant with finance policies
• Explain budget to funders and Board of Directors
• Oversee day to day financial activity including payroll and banking

Programme

• Provide support and strategic direction for Programme staff and oversee all event preparation work of programmes team with all planning work carried out well in advance
• Serve as resource/ guide for staff in identifying the strategic and administrative objectives for broadening base activities
• Producing concept notes for activities
• Identify and build partnerships with organisations and individuals who will assist in our missions’ goals
• Organise and co-ordinate research projects
• Develop closer links with other international and particularly London/ European based groups, especially those working with on conflict resolution by co-hosting conferences, exchanging information and offering expertise

Person Specification

Essential

• Understanding of the nature of DPI’s work overall
• Demonstrated experience of budgeting for activities and research for organisational plan
• Experience in fundraising work
• Significant experience managing programs and special events, including demonstrated ability to design programs, coordinate implementation, analyse findings and make recommendations, particularly in complex international settings and conflict affected countries
• Excellent team leadership and management skills, including the ability to motivate and cultivate a strong team
• Experience with creating monitoring and evaluation strategies
• Proven ability and track record in thinking strategically and innovatively and to plan, budget and implement those plans
• Strong time management and organisational skills, ability to prioritise, pay attention to detail and attend to multiple assignments
• The flexibility, creativity, judgment and humour needed to work effectively in cross cultural settings
• Good interpersonal abilities for networking and interaction with high level stakeholders at DPI events
• Fluency in English
• Familiarity with Microsoft Office applications (Word, Powerpoint, Excel), plus Outlook
• Willingness and ability to travel nationally and internationally (minimum of 3-4 weeks a year).
• Ability to manage working relationships remotely (CEO frequently travelling, and Head of Turkey Programme is based in Turkey)
• Ability to multitask during busy periods

Desirable

• Proficiency in second language relevant to DPI’s work, such as Spanish, French and Turkish,
• Experience in trust and government fundraising in relation to human rights, peace building and conflict resolution
• Good knowledge of UK employment practice
• Experience of working in the policy sector

APPLICATION PROCEDURE:

Please send a CV outlining your relevant experience and a cover letter to Jo Bundo. 

Applications will be considered on a rolling basis with the final deadline set as the 25th of September.

Democratic Progress Institute 11 Guilford Street

London WC1N 1DH

EQUAL OPPORTUNITIES POLICY

DPI maintains employment policies which ensure that no one is unfairly discriminated against, whether directly or indirectly, on any grounds including race, ethnic origin, culture, gender, sexuality, disability, age or religion. These policies will apply in relation to all those involved in the work of the organisation including paid staff, trainees, consultants, interns, volunteers, those offering services on a pro bono basis and trustees.

DPI is committed to Equal Opportunities and Cultural Diversity. Unfortunately, we believe that we will be unsuccessful in obtaining a work permit for these posts. For this reason you should only apply if you already have the right to work within the United Kingdom. This includes citizens of the European Union. 

This is an exciting opportunity to join the award winning human rights charity the Anti Trafficking and Labour Exploitation Unit (ATLEU).

We are looking for someone who is as passionate as us about protecting the rights of survivors of trafficking and slavery.

This is a new role which will provide the right candidate with the opportunity to develop their skills and grow within the organisation and would suit someone looking develop a career in charity operations and administration. The successful candidate will enjoy working as part of a small team with a varied workload. 

The role includes routine, essential duties as well as responding to the needs of a dynamic and growing workplace. You will need to be comfortable working independently and problem-solving in a fast-paced environment.

We are seeking someone with a high degree of technical proficiency coupled with excellent written communication skills. You must be organised, discreet and committed to ATLEU’s mission and values. We are committed to promoting equality of opportunity and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

ATLEU is a growing charity; we opened a second office in Sheffield in September 2018 to extend our services into the north of England and our ambition is to continue to expand our team in London and Sheffield over the next 5 years. With this we anticipate that the charity will be able to offer opportunities for career development to the successful candidate over the coming years.

Deadline for applications is 9am on Tuesday 1st October 2019. 

About Open Rights Group 

Open Rights Group supports the development of a healthy and fair society which allows individuals to live and flourish in the digital age. We do this by protecting and extending human rights and civil liberties which history tells us are often overlooked or eroded during periods of rapid change.

We have three main areas of work: online privacy, free speech online and government mass surveillance. We challenge threats to privacy by both the government through the surveillance of our personal communications and private companies, who use personal data to increase profits. We challenge threats to free speech through the criminalisation of online speech, online censorship and restrictive copyright laws.

Open Rights Group has 10 members of staff and offices in London and Edinburgh. We are a membership organisation with over 3,200 members. 

Role Overview

Open Rights Group are looking for a dynamic, enthusiastic and efficient COO to lead the day to day work of the organisation alongside the Executive Director. 

The COO will be a member of the senior leadership of Open Rights Group. The COO  will be responsible for effective and efficient internal management of the organisation – our money, our people, our supporters, our members and providing appropriate project management. The post-holder will be responsible for: 

Organisational Strategy:

• Work with the Executive Director and senior staff to drive Open Rights Group’s strategy development and implementation;
  Design and convene strategy days encompassing staff, Board, Advisory Council and volunteers;

• Ensure delivery is regularly assessed against strategy goals;

• Draft annual budgets for the organisation.

Resource Development:

• Devise and implement plans for membership growth and individual giving;

• Identify and expand sources of grant income;

• Ensure growth of business membership and manage relationships with corporate supporters;

• Ensure all projects, grant implementation and reporting is properly managed, tracked and delivered;

• Develop use of project management tools and team practices.

Human Resources:

• Develop and lead a culture that encourages high levels of motivation and outstanding performance, and evaluates progress against goals and values for the organisation;

• Manage staff recruitment;

• Oversee and implement human resources policies.

Governance and Compliance:

• Ensure Open Rights Group has the policies it needs and that they are implemented effectively;

• Alongside the Executive Director report to and service the board of directors;

• Manage board member recruitment and elections;

• Ensure high standards of information management and data protection across the organisation, making sure our teams can access the information they need quickly and easily, maintain it securely, and keep accurate records;

Systems and Processes: 

• Ensure that Open Rights Group has the tools and services that it requires to effectively deliver its work and projects based on the ethical principles of the organisation;

• Development of IT systems and policies;

• Manage technical staff and contractors.

Community Building:

• Alongside the Campaigns Manager oversee the growth, development and engagement of Open Rights Group’s community groups across the UK;

• Manage, develop and expand ORGCon (Open Rights Group’s annual conference);

Finance:

• Ensure our financial planning, policies and management is rigorous, with streamlined, transparent processes that help all staff can access accurate and timely information and are making best decisions about our income and expenditure;

• Ensure that the organisation’s operations continue to be underpinned by a sustainable financial model;

• Ensure Open Rights Group’s financial systems are efficient and clear;

• Manage relationships with accountants and bookkeepers;

• Track budgeting and financial performance;

• Hold responsibility for financial administration: including processing invoices and making payments.

Monitoring and evaluation:

• Statistics and monitoring of online communications, media presence, cultural and policy impact of Open Rights Group and financial monitoring.

Communications: 

• Oversee Open Rights Group’s brand refresh and website redevelopment;

• Oversee and sign off on supporter communications.

Key Contacts

The COO will be directly managed by the Executive Director. They will work closely with colleagues across the broader team to maintain alignment of Open Rights Group’s organisational goals, and collaborate within the team to effectively disseminate Open Rights Group’s messages. This role line manages the Policy Director, the Policy and Research Officer, Technical Officer, the Communications Manager and the book keeper.

Length and Salary

The Chief Operating Officer will be employed on a full or part-time permanent contract. The annual salary is £39-000 - £43,000 per annum pro rata less any required deductions for income tax and national insurance. The position will be based in the London office. Applicants must be eligible to work in the UK. Open Rights Group is an equal opportunity employer.

Person Specification

CRITERIA

• Excellent written and oral communication skills (essential)
• A minimum of three years in a senior management or leadership position (essential)
• Project and resource management experience (essential)
• Experience of building and managing relationships with funders and partners (essential)
• A high degree of self-motivation (essential)
• Ability to speak publicly, including with the media and at conferences and meetings (desirable)
• Excellent interpersonal and networking skills (essential)
• Exceptional organizational skills of yourself and others (essential)
• Ability to work under pressure (essential)
• Right to work in the UK (essential)

Are you looking for a rewarding role with a growing campaigning organisation?

We are seeking an experienced Operations Manager to join our team. This is a permanent post for four days a week. The main responsibilities include:

• Financial management

• Running the office

• Leading on all HR duties

• Administrative and secretarial duties
   

This is a great opportunity if you have strong organising and financial skills, excellent time management and an interest in a better approach to global security. You must also be committed to working in a small organisation with a flat structure.

The Campaign Against Arms Trade (CAAT) works to end the international arms trade and promote peace, justice and democratic values. The arms industry is a deadly, corrupt business that has a devastating impact on human rights and global security, and damages economic development.

The deadline for receiving application forms is 11pm Thursday 26th September.

If you would like to make a positive impact working alongside colleagues committed to ending the arms trade, we would love to hear from you.