Jobs in Greater London
At Ambitious about Autism, we’re currently looking for a Learning Specialist to join our People team.
The Learning Specialist contributes to the development and delivery of training materials and resources within the organisation. You will work closely with the Learning & Organisational Development Partner to support various learning and organisational development initiatives. You will also be key in the engagement and effective utilisation of Ambitious Learning (our eLearning platform).
You will design and develop training content for delivery through the LMS across various topics as directed, ensuring it meets the needs and learning styles of diverse staff. You’ll facilitate training sessions and assist in ongoing professional development programmes for Charity staff and managers, promoting continuous learning and growth. You’ll maintain central records and certifications, ensuring all training and learning initiatives comply with relevant regulations and standards.
We are looking for someone who has:
- A CIPD qualification (or working towards qualification) or equivalent Learning and Development qualification/experience.
- Demonstrable understanding of training intervention, design, delivery and evaluation principles.
- Skilled in LMS deployment, content development and management reporting.
- Skilled in deploying relevant eLearning tools and content.
- Demonstrable skills in developing learning and development, training and facilitation.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
I’m looking for an experienced & diligent Communications Manager to join a multifaceted arts & community charity, based in numerous centres across London. You will bring an understanding of London arts scenes, ideally the alternative arts scene. The role can be offered as either part-time, or full-time, and is permanent.
- Web & social media management
- PR, press relations
- 3 / 4 or 5 days a week
The charity operates as a solution for otherwise vacant property, through charitable occupation. This can range from short term 18 months to 3 years or longer term 3 – 10 years. They currently have over 500 affordable artist workspaces, and 5 project spaces where they provide a programme of arts and educational events.
As Communications Manager you will be responsible for the smooth running of the website, creating compelling content and taking a lead role in the delivery of proactive media relations. I’m looking to speak to a strategic thinker who can see the bigger picture, manage multiple projects, but also has strong attention to detail diligently managing creative outlets such as their online presence and creative posters and flyers.
If this sounds like you and you’re keen to hear more, please do get in touch ASAP!
- Salary £35,000 – £39,000 pro rata
- Working either 3, 4 or 5 days per week, in a permanent role.
- Location: London based. Work from home, Woolwich or Peckham. However, each site is currently temporary, and the charity operates across multiple sites. Expected to visit different London centres for centres meetings, as well as events.
- Expectation to attend 4 or more events per month outside of working hours.
- Benefits: Holiday Entitlement (as well as Christmas period and bank holidays), Pension Scheme (you can opt out if you wish to). Commitment to your development, with quarterly meetings to discuss ongoing progress, address issues and revaluate objectives.
Applications will be reviewed on a rolling basis, however the firm closing date for full applications is Friday 24th May 9am.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming which includes the provision of immigration advice and casework support to vulnerable migrants to help them to regularise insecure immigration status and maintain their residency rights in the United Kingdom. IOM UK is a registered Office of the
Immigration Services Commissioner (OISC) Level 3 Immigration and Asylum and Protection organisation. Under the direct supervision of the Casework Supervisor and the overall guidance of the Project Manager, Senior Programme Coordinator and Chief of Mission of IOM London, the incumbent will provide specialist technical support to IOM’s Immigration Advice unit, will undertake specialist legal counselling, OISC regulated casework and representation. The incumbent will also support the Casework Supervisor and Project Manager in liaising with relevant stakeholders on matters related to policy, project development, implementation, and reporting, as well as participate in external forums and meetings. The caseworker will provide support to Local Authorities and third sector organisations, providing information and technical inputs, second tier support, as well as direct one-to-one casework support to vulnerable individuals to complete applications. This will also involve working with interpreters where necessary. IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates. Based on identified needs and vulnerabilities, it is expected the caseworker will support a range of cases, which may include people who have No Recourse to Public Funds (NRPF), EEA nationals and family members who have not regularised their status before the EU Settlement Scheme (EUSS) deadline, survivors of domestic violence and survivors of trafficking, and refugees resettled in UK under refugee resettlement programmes.
For more information about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
The client requests no contact from agencies or media sales.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM UK delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on diaspora engagement, migration and development, protection, and community cohesion. IOM works to empower migrants and diaspora communities, facilitating their safe navigation of mobility pathways. Simultaneously, we cultivate strategic partnerships that enrich their journeys and amplify their contributions to the societies they are a part of. We collaborate closely with states, partners, and communities to establish innovative, sustainable, and customised mobility solutions, ensuring access to essential services. Our overarching goal is to harness the full spectrum of mobility benefits, enabling individuals and communities to flourish within a well-connected and accessible global landscape. In recent years, there has been a growing recognition of the importance of engaging with diaspora communities as valuable partners for both development and humanitarian initiatives. IOM UK is working to assist the Kenyan diaspora in the UK by reducing the costs associated with sending remittances, thereby maximising the benefits and positive impact of these funds for the community. IOM UK will collaborate with both the sending and receiving communities to identify and address barriers that contribute to high remittance costs. This project will involve engaging with diaspora communities in the UK, as well as working with financial industry stakeholders in the UK and with remittance recipients in Kenya.
This position will support IOM’s work under the direct supervision of the Programme Coordinator and the overall guidance of the Chief of Mission of IOM UK. The incumbent will be responsible for coordinating engagement with the Kenyan diaspora in the UK, liaising with relevant stakeholders (such as diaspora organisations and Kenyan decentralised authorities), and implementing project activities on the UK side. Additionally, the role involves liaising with IOM HQ in Geneva for technical expertise and IOM Kenya for overall project implementation.
For more information about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantages.
- The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.
- You will be responsible for providing support to all the residents as needed during the evening and night, including running co-designed activities, and responding appropriately to requests and incidents.
- The successful applicant must be able to model person-led, psychological, gender, and culturally informed support, be skilled at building trust and be a great team player. You must be confident working as the sole support worker on site and have good judgement in managing incidents.
- This is a waking night support role, undertaking 12 hour shifts alongside concierge, 8pm to 8am every Friday, Saturday and Sunday night. Please be aware that the building has several floors and no lifts.
- The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Salary: £26,755 pro-rated (FTE £28,377)
Closing Date: Sunday 9th June
Interview Date: Wednesday 19th June
Full job description can be found on our website
Our Benefits
• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
THE ROLE
The Rainforest Project Officer role is based in South West England and funded by the Species Survival Fund which National Lottery Heritage Fund are delivering on behalf of Defra. The role will include providing advice and support for landowners on the creation and management of temperate rainforests; overseeing rainforest restoration on the Woodland Trust estate; and working with the regional communications and engagement team to deliver a wide range of rainforest themed communications and engagement activities to showcase and raise awareness about the importance of the Temperate Rainforest and the work of the Woodland Trust.
The Rainforest Project Officer will oversee, and help deliver, a diverse programme of work for the project, as well as line managing two early-career trainees to increase their knowledge and develop the skills needed to inspire a wide range of audiences to engage with this precious habitat.
This is an 18 month fixed term position.
THE CANDIDATE
You’ll have experience in successfully delivering projects and programmes on time and to budget. You will use your excellent communication skills to represent the Woodland Trust and the project, in a professional, competent, and positive manner as well as having the confidence to present in front of large audiences.
You will have experience of building meaningful working relationships with a range of key stakeholders, effectively engaging with them so they are involved and inspired by our work and ensuring the impact of the project is maximised. You’ll have a collaborative approach with experience of working with multiple teams and organisations for a shared purpose.
You will have the ability to take on a leadership role, supporting the training and upskilling of team members and volunteers. You’ll be self-motivated and flexible having the ability to manage and organise a diverse workload.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
A full UK driving licence to undertake travel across South West England is required and access to your own vehicle.
WHAT TO EXPECT BY JOINING A TEAM AND MAKING A DIFFERENCE
There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION
At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
To ensure anonymised recruitment, if you have uploaded your CV, shortlisting panels do not see your CV until shortlisting has been completed. Before submitting your application, please ensure you have completed the supporting information section with details of experiences that clearly evidence as many aspects of the job description as possible.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible.
Interviews will be held via Teams on Thursday 13th June 2024.
The client requests no contact from agencies or media sales.
Our client, a leading London University are currently looking to recruit a temporary Appeals, Complaints and Conduct Officer on a full-time basis (35 hours per week). Looking to start as soon as possible and running for 1 month in the first instance, the post will be hybrid working with a minimum of 2 days per week on site and the remainder remote.
Key responsibilities for this post will include:
- Providing clear, tactful, and professional communication for staff and students involved in the appeals processes.
- Supporting in investigation and bringing cases to resolution in line with the university’s regulations and processes.
- Proactively contributing to the student experience and monitoring data and reporting trends in student casework.
- Providing advice, guidance, and training to stakeholders, promoting best practice when handling appeals, complaints, and conduct matters.
- Preparing investigatory reports, assessing detailed information and evidence.
- Engaging with various stakeholders on continual improvement to procedures and policies.
To be considered for this post, you will have:
- Experience in a similar role, from within a Higher Education setting.
- Experience in leading complex investigations, conducting interviews, analysing information, and preparing reports, transferable experience will be considered from other areas of higher education.
- Confident IT proficiency, including using Excel and mail-merging.
- Experience managing a varied caseload and independently prioritising tasks.
- Strong knowledge and understanding of safeguarding, GDPR and data protection standards.
- Ability to manage challenging situations with sensitivity and tact.
- Previous experience in line managing, or mentoring and training new team members, if you have not directly line managed previously.
The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Systems Accountant (15-month Fixed Term Contract)
Hours: 35 hours per week (flexible working required, occasional travel within the UK with overnight stays).
Do you want to lead a major finance transformation project?
Are you a Systems Accountant looking to play a pivotal role in our exciting Finance Transformation project. In this 15-month fixed-term contract, you'll be the Group's Finance Transformation Lead, guiding us as they transition from their current on-premise systems to Microsoft Dynamics 365 Finance and Operations (D365 F&O).
Supportive Benefits as Systems Accountant you will receive will include:
- Generous Time Off: Up to 32 days annual leave, plus bank holidays and additional days for Christmas break (pro-rated for part-time).
- Supportive Leave Options: Maternity, adoption, paternity, and shared parental leave packages.
- Invest in Your Wellbeing: Award-winning health and wellness programs.
- Continuous Learning: Broad range of learning and development opportunities.
As Systems Accountant you will:
- Lead and collaborate with the Finance team, Project team and third-party implementer to design and implement a robust D365 F&O system.
- Develop the internal control framework, Chart of Accounts, and other data structures for the new system.
- Work closely with the implementation team to create a suite of financial reports and dashboards.
- Support data cleansing, conversion, and migration from our current systems to D365 F&O.
- Lead the development and standardisation of future-state end-to-end Finance processes for the Group.
- Train the Finance team on D365 functionalities and reporting.
- Utilise your expertise to support the wider Finance team throughout the project
Your experience and attributes will include:
- To be a qualified accountant with experience in a similar role.
- Proven experience with D365 F&O and Power BI.
- Excellent project management and communication skills.
- The ability to build strong relationships and collaborate effectively across teams.
- A meticulous eye for detail and a commitment to accuracy.
The closing date for applications is June 1st, please submit your CV to [email protected] if your qualifications, experience and attributes align with this role and I will be in touch for an initial conversation should your application be sucsesfull.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It has never been a more important time for Crisis. With homelessness a growing issue across Great Britain and a general election on the horizon, the News and Media team, and our work with high-profile supporters, play a central role in securing the changes we need to see happen to ensure that everyone has a safe and stable place to call home.
About the role
As Crisis’ Media and Artist Liaison Officer, you will play a key role in securing impactful media coverage that inspires the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health. You’ll also identify, build and nurture relationships with artists and influencers to secure their support for Crisis and our work, whether that be political campaigning, fundraising or our commercial and retail offering.
Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their stories and empower them to do so. You’ll help create hard-hitting news stories and media hooks that engages our audiences and raises awareness of Crisis’ work. You’ll also work with our Artist Liaison Manager to utilise our high-profile supporters and ambassadors to inspire and raise awareness of our cause with key audiences and develop creative and engaging ways to amplify our media campaigns on social media. You will also help make the most of reactive opportunities that come through to our press office and help build strong relationships with key journalists.
Location: Based in London office (Working from home is an option in line with Crisis’ Hybrid Working policy with a minimum of two days a week working in the office)
About you
To be successful in this role you will have:
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Experience of working within a busy press office environment/ PR agency or as a journalist.
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Experience of generating engaging and impactful media and talent plans that secure stand out coverage across news, consumer, online and regional media.
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Excellent writing skills, with the ability to write for a range of audiences and outlets including news, consumer, and trade.
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Experience of working with high profile people (including influencers) and management teams.
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Experience of working with and interviewing case studies, identifying and preparing stories for the media and empowering people to share their experience.
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Good knowledge of the UK media, celebrity, and influencer landscape
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Dedication to Crisis’s purpose and values including equality and social inclusion.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 27 May 2024 (at 23:59)
Interviews will be held on Thursday 6 and Friday 7 June 2024.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Manager for Programme Delivery (London) - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is one of two Regional Manager roles in London; Regional Manager for Programme Delivery, and Regional Manager for Volunteer Mentors.
The Regional Manager for Programme Delivery focuses on mentee demand, and managing the end-to-end coordination of multiple programmes cross London. It’s the perfect role for a candidate whose passions and strengths align closely with engaging youth organisations to establish successful 1MM Mentoring programmes.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a growing organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The role is largely responsible for delivery of 1MM Mentoring Programmes. This includes partnership development, matching mentors/mentees, and oversight of mentoring relationships. Also to consider safeguarding measures, fundraising, and meeting growth targets. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM Regional Manager for Programme Delivery’s main tasks include:
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Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
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Meeting all quality assurance KPIs.
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Maximising conversion, retention, and mitigate drop-off
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Ongoing support for key stakeholder partners, including Youth Partners, and maintaining strong relationships.
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Securing at least one new partner per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
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Providing regular reports on progress related to the role.
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Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
Senior CRM Database Officer
Mencap have a fantastic opportunity in the CRM Database team. We are looking for a Senior CRM Database Officer to work on BAU data process improvements, complex SQL selections, data imports and CRM training. Mencap are seeking a highly skilled database professional who wants to join a vibrant and dynamic team that is passionate about making the UK the best place to live for people with a learning disability. This is an exciting time to join the team, as Mencap are currently in the early stages of a CRM Migration project, to transition from alms NET to Salesforce.
As the Senior CRM Database Officer, you will combine your strong CRM technical and analytical skills with excellent communication skills to ensure that all our internal & external stakeholders are presented with accurate, accessible data. You will work within the Fundraising Operations team (FrOps) providing quality CRM data related support and advice to Fundraising CRM users in line with team service levels and performance targets. In this role, you will identify, implement and write up process improvements; develop & deliver complex data campaign mailing selections & analytics to Fundraising CRM system users for direct marketing purposes; provide support and cover for data import processes and deliver training and procedure guides. You will also maintain and develop our CRM data systems, ensuring our data accuracy & integrity meets all Fundraising compliance standards.
This is a permanent full-time role. We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East, Aldgate and Liverpool Street stations.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Does the following sound like you?
· Experience in working on data projects, including re-designing and making improvements to complex data processes.
· Strong experience in writing and updating procedure guides.
· Experience in delivering CRM training.
· Ability to interrogate data using SQL and Excel Power Queries.
· Ability to set up and run complex data selections and reporting.
· Clear understanding of various data import processes.
· Proactive, problem solver with a can-do attitude.
· Analytical mindset, with strong attention to detail.
· Excellent communication and interpersonal skills, with ability to support multiple Fundraising teams and manage conflicting priorities and deadlines.
· Strong numeracy and data manipulation skills.
· Experience administering Charity based CRM Systems, such as alms NET and Salesforce Sales & Marketing Cloud.
· Proficiency in MS Office applications.
· Good understanding of GDPR.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantage.
- The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.
- In this role, you will provide support to all the women, including running co-designed activities and accompanying women to appointments. You will work closely with Specialist Support Workers who manage individual resident support and safety plans.
- You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.
- The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 8am to 8pm. Please be aware that the building has several floors and no lifts.
Salary: £28,377
Closing Date: Sunday 9th June
Interview Date: Tuesday 18th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Workwhile is an innovative not-for-profit initiative, with a mission to create a more equitable world of work. We work with employers to create more good work, and to ensure everyone can access it – from creating high-quality apprenticeships to boosting line management quality. We’re incubated by IPPR, a charity working towards a fairer, greener, and more prosperous society – and we’re on an exciting journey towards becoming an independent charity over the next 12 months.
We are seeking a talented Head of Programmes and Impact, to oversee the delivery of Workwhile’s programme portfolio. You’ll work collaboratively across our team to ensure rigour and focus in our delivery work, making sure that our capacity and resources are managed to deliver the best possible impact and taking a lead on the monitoring and evaluation of our work. You’ll also work closely with Workwhile’s director to develop new programmes of work and secure the funding we need to deliver them, bringing ambition and an entrepreneurial approach to this work.
To achieve this, you’ll be a skilled communicator and influencer, able to lead continuous improvement across a talented team, and to work successfully with external stakeholders at a senior level. You’ll be motivated by delivering impact, including by supporting others to do a great job, and through the right systems and processes. With experience of successful project management and delivery and an aptitude for both, you’ll enjoy a varied workload.
This is a unique chance to contribute your expertise to an exciting early-stage not-for-profit, and to work with a talented and committed team. We bring a wide range of previous experience and diverse backgrounds to the team, and we’re all committed to diversity, inclusion and social mobility.
As part of our commitment to flexible working we will consider a range of options for the successful applicant to fill the post. All options can be discussed at interview stage.
Requests for part-time or flexible working arrangements are welcomed
Closing date for receipt of completed applications is 9am on Monday 10th June 2024
Interviews will be held w/c 17th June 2024
The client requests no contact from agencies or media sales.
Are you an experienced data science professional? Are you looking for a challenging new opportunity which will truly make a difference in a leading national charity?
We are looking for a Data Scientist to join our team in this newly created 18 month fixed term contract.
Your role will be to plan, design, and deliver data analysis activities to draw insight from a range of sources which can be used to inform policy, research, campaigns, and service delivery. Using data science, you will help design new solutions to complex challenges facing the armed forces community and those who support them, and be at the heart of building and understanding the evidence base to inform RBL’s future strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Head of Policy and Research, you will support teams across RBL to collect, analyse, and use data in ways that enable effective, efficient understanding of needs of the armed forces community, what is being delivered to meet these needs, the impact this makes, and where improvements can be made.
Some key responsibilities will include:
· Design, advise on, and conduct accurate, timely analysis of data from sources across RBL, using a range of statistical tools and techniques
· Explore, analyse, and visualise data from external sources including national surveys, studies, and databases
· Monitor the latest developments in data science and create innovative proposals for new ways to create, combine, analyse, and use data
· Draw conclusions and recommendations from data, transforming data into insights that help address complex problems and inform decision-making, and present these in a range of formats.
· Advise on design and define data requirements for future information collection systems and research, to enable deeper and practical insights for future service planning, policy influencing, and campaigns
· Work closely with Campaigns, Policy & Research colleagues to maximise use of internal and external data to inform and evidence policy positions, asks, and campaigns
· Develop relationships with research, analysis, and data stakeholders, for example in academic institutions, research agencies, charities, government departments, other public bodies, the Armed Forces community, and data science professionals across a range of sectors.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
We also welcome applications from individuals seeking a more flexible working hours arrangement, which can be discussed at interview stage.
Here at RBL, we support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 9th June 2024
Interview Date(s): virtual interviews to be held week commencing 17th June 2024
The client requests no contact from agencies or media sales.