Social Work Jobs

• £15,953 per year (based on a full-time salary of £31,906)
• 18.75 hours per week, worked over 3 days (with potential to increase from September)
• Permanent contract
• Based in Lewisham – Heather Close Ward
• Hybrid working considered in line with policy

The Peer Support In-Reach Service is a partnership between several local Minds. Peer Support Workers and Senior Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards being settled in the community and living independently.

South East London Mind have a vacancy for a part-time Senior Peer Support Worker to join the team in Lewisham and line manage a Peer Support Worker.

The successful candidate will have personal lived experience of mental health problems, as well as experience of managing staff or volunteers. You will need to be able to travel around the local area to meet your clients in the community and work in hospitals.

You will use your lived experience to help people build skills to develop independence, connect with family and friends, pursue social or vocational interests, get more involved in their local community and stay healthy and mentally well. Your support will be person-centred and may include mentoring, coaching, facilitating access to community activities and providing practical and emotional support. You will meet people before they leave the ward and work with them to develop their own support plan, empowering them as they transition back into the community.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Closing date: Sunday 5th May (11:59pm)

Likely interview date: Week beginning 20th May

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where every one and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives. 

We are looking for a passionate and experienced programme manager to lead our social prescribing team. In this role, you will be responsible for managing and developing a programme of work that builds on people’s strengths, and draws on the strengths of their communities, to:

• Build individual, family and community resilience 

• Support empowerment and independence

• Reduce social isolation and loneliness 

• Increase choice and control 

• Facilitate inclusion and connectedness

Through gathering insight and data, you will also play an important role in supporting the development of local plans and priorities, helping to ensure that they meet the needs and aspirations of local people. 

The successful candidate will be passionate about the power and potential of communities. You will bring previous experience of asset-based community development and a track record of managing and developing impactful projects.

Please note that this role can be offered on a hybrid basis, with a minimum of 3 days a week in the office.

What it’s like to work at Community Action Redbridge 

We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive, and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, and a travel loan and cycle to work scheme.

How to apply 

Please download the application pack on our website and return your completed application via email by 11.59pm on Sunday 5th May 2024.

Interviews are expected to take place the week commencing 13th May 2024.

Salary: £21,756 - £26,936 per annum pro rata

Hours:  35 per week

Contract: Permanent

Based:   Birmingham

Ref:  1435

Cranstoun offer a wide range of services across England, including community-based and residential substance misuse services, supported housing, specialist services for young people and families and carers, and domestic abuse services.

Our skilled and compassionate teams work with service users, families, and communities, helping them to make positive changes. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.

Our Housing Lead Worker Service will support victims/survivors of domestic abuse and their children, as they are often forced to leave their homes as a result of the domestic abuse. We will support victims/survivors and their families at this critical time whether this is to stay in their own homes safely, or provide support on a short or long term basis. We also work with key strategic partners to help address other social related issues, such as benefit/welfare, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.

As Lead Worker, the successful applicant will be expected to:

• Be motivated, committed and confident at liaising with other professionals.
• Be able to work autonomously and as part of a team.
• Possess some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
• Have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
• Effectively manage their own caseloads and time.
• Provide individual, tailored support in accordance with the agreed support plan.
• Assess and manage risk.
• Maintain accurate records.
• Understand the importance of maintaining professional boundaries.
• Ensure safeguarding protocols are followed. 

To download an application pack, visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

All posts will be subject to an enhanced DBS Disclosure.

Closing date: Sunday 5 May 2024. 

Interview date: Tuesday 14 May 2024.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No. 1061582.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Brent. No personal care or experience is required, just the right values.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

To provide support to peers and management, being flexible and responsive and help bespoke support for each customer's abilities and aspirations
To implement the principles of personalisation, as part of a local service plan.
To help support your colleagues to maximise the customers' independence.
To motivate customers to access educational and training opportunities and to integrate fully in the community
To support up to 14 customers to sustain their tenancies
To promote customer involvement in all aspects of your work
To take on a project that will help assist the service move forward
To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customers
To maintain appropriate records to a sound standard in accordance with Look ahead's policies and procedures.
To attend Case Conferences every 6 weeks where viable
To attend provider meetings and update upon service delivery
Working hours are either a 8am-4.30pm or a 1.30pm until 9.30pm on a rota basis which will includes weekends

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Excellent communication and a team player
- Excellent customer relationship management
- Professional manner in everything that you do
- Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
- A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
- Ability to think outside the box (Essential)
- Work upon your own initiative which is essential
- Lead upon assigned projects that are given
- Ability to hit the ground running which is key within a fast moving hostel daily environment.

What you'll bring:

Essential:

- Time management is key in all area's
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills

Desirable:

- Problem solving
- Ability to work under pressure
- Confidence
- Change management

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021.

We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

A fantastic opportunity has arisen for a Regional Casework Coordinator to join the Northwest Region at SSAFA, the Armed Forces charity.

You will be part of the regional office team who are the first point of contact to all beneficiaries into the Regional Office. You will be assisting with sometimes complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary, either by beginning a casework referral, referring to another service within SSAFA or making an external referral to organisations better able to offer support. You will also have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. At all times you will adhere to the safeguarding, confidentiality, and data-protection policies, including escalation to emergency services for clients where there are immediate areas of concern.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the office, working closely with the Regional Casework Manager and Regional Operations Manager.

The post is home-based, but you may have to travel occasionally around the Northwest Region of England.

About the team

In this new role you will be working closely with volunteers from the six SSAFA branches in the Northwest, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include a Casework Manager and a Regional Operational Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

 Closing date: Midnight on 6 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: 13 May 2024

Location:  Across London

Closing date: 6 May 2024

Interview dates: 21-23 May 2024

Whether your empathy towards homeless people has its roots in personal experience or your compassionate nature and determination to help, when you join Thames Reach on our 12-month Traineeship programme, you’ll be making a difference and taking the first steps towards a great career.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels.  We work to prevent vulnerable people from becoming homeless.  We help formerly homeless people get their lives back on track and help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK.  There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Every role at Thames Reach is about ensuring that the users of our services find and sustain a decent home, develop supportive relationships and lead fulfilling lives. On our structured Traineeship scheme, you’ll gain first-hand experience and on-the-job training in what we do. You’ll be expected to work full time on a rota basis. Our placements involve a range of working patterns such as shifts, including evenings and weekends, night work in our fast-paced Rapid Response Outreach team and Monday to Friday 9-5 roles.

The key features are:

• A thorough induction, followed by two six-month placements at our projects, one of which will be hostel-based.

• With supervision and training from experienced staff to help our clients to get off and stay off the street with access to appropriate services.

• Learning about and assisting with necessary administration and record-keeping.

The kind of thing we’re looking for:

• Compassion, determination and a desire to play your part in ending street homelessness.

• Good basic admin and IT skills.

• Good team working skills

• The resilience and commitment to work in a challenging, ever-changing environment.

• An understanding of street homelessness and its impact on people’s lives – applicants who have experienced homelessness are particularly encouraged to apply.

What you can expect…

• A generous pension contribution - we contribute 6.5% to your pension when you contribute 1.5%.

• A range of other benefits including generous holiday allowance – 24 days per year, wellbeing support, cycle to work and season ticket loans.

• High quality on-the-job training with the opportunity to develop the skills needed for a career in our front-line services.

• Potential job prospects – although this is not guaranteed, many of our trainees have gained permanent employment at Thames Reach or in related organisations following completion of the programme.

• Application Support Sessions – we encourage applicants to attend one of these before applying. 

Please note that we cannot guarantee location of placements for successful intakes.

Thames Reach welcomes applications from people with transferable skills and fresh perspectives.

We are committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For full information and to apply visit our website via the apply button. 

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

360 Support Coach (Budgeting) 

Bromsgrove, Worcestershire 

£35,690.20 

Full Time, Permanent 

Closing Date: Monday 6th May 2024 @ 9am 

Interview Dates: Monday 13th and Tuesday 14th May 2024 – in person

Our client has an exciting opportunity for a Support Coach to join their team.  They believe that empowering people to create vibrant communities themselves is the best option, sometimes they just need a helping hand and support. They are looking for the person that can provide that.

You will use coaching and support skills to help sustain tenancies and prevent the risk of homelessness. This is a customer centric role in which you will demonstrate a compassionate and open-minded approach to all customers, from all backgrounds.  You will be assisting customers to maintain their home by giving advice and support on setting up their home, welfare benefits, budgeting, health issues and independent living skills.

About you 

With experience of working in a customer-based environment that acknowledges and understands differences, they are looking for someone with experience of using a coaching model to engage, encourage and enable customers to achieve their potential. 

With good communication skills, you will have experience of building relationships with both customer and other professionals.

You will be able to work independently as well as in a team and you will have the ability to meet deadlines and manage multiple priorities. 

Experience of providing support / coaching to enable others to maximise their income and effectively budget would be beneficial for this role. 

Due to the nature of the role, you will hold a current full driving licence and have access to an insured vehicle.

What they can offer in return:

• 32 days annual leave plus bank holidays and holiday buy back scheme

• Pension Scheme - they offer a Defined Contribution pension, administered by the Social Housing Pension Scheme

• Employee Assistance Programme

• Mental Health First Aiders

• Healthcare Cash Back Scheme

• Retail Discounts

• Free Parking and Free Refreshments

• Life insurance is also available to members of the pension scheme

Our client reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.

What we’re looking for:

• Do you have demonstrable experience (professionally or voluntary) supporting customers with substance misuse issues?
• Do you have experience supporting customers with mental health needs?
• Do you have knowledge or an understanding of housing support needs and benefits?

If so, this role is perfect for you!

Here at Peabody, we have an opportunity for a Outreach Support Worker on a Permanent basis in Brentwood, Epping & Harlow areas.

A bit about the role:

As a Outreach Support Worker, you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home.

In conjunction with colleagues and Senior Managers, you will be responsible for the effective operation of the Support Service, in line with its policies and procedures, including encouraging a co-operative and supportive environment within the Service, listening to customers’ views and developing new services to meet these needs.

Some of the key results for the role include: 

• To provide pre tenancy guidance and ongoing support to customers on all tenancy matters, including assistance to furnish and move into properties.
• To enable customers to abide by their tenancy agreements, giving advice and assistance on dealing with police and courts where this relates to housing matters
• To provide basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support. 
• To work with customers to identify the skills required to manage their own tenancy, including assistance to deal with difficult situations.

This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.

Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

Here just a few of the benefits for working at Peabody:

• Up to 25 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal
• 4 x Life Assurance
• Competitive salaries that are benchmarked regularly against current market rates  
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Are you ready to apply? 

Closing Date: 6 May 2024

Interview dates - Week commencing 13th May.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Outreach Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Contract type Permanent

Weekly hours Monday - Friday 9-5

Royal Borough of Greenwich – office located in Charlton

Closing date: 06/05/2024

Interview date: 16/05/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people. 

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Thames Reach’s Supported Housing is comprised of Accommodation, Housing First, Navigator and Move on services supporting people to make real and lasting change in their lives. People may present with complex mental health, offending histories, drug and alcohol needs.

Housing First services: Using the established principles of Housing First we work with people to access accommodation first, explore their aspirations, building opportunities for them to spend their time meaningfully and  overcome barriers around unmet mental or physical health needs.

We are looking for a Support Worker to join the Greenwich Housing First team.

Thames Reach welcomes applications from people with transferable skills.

You will:

• Build and maintain positive, trusting relationships with individuals that have a history of rough sleeping or insecure housing.
• Support individuals to move into their own, independent accommodation, and to make it a home. You will work closely with landlords and housing providers to help individuals to understand and sustain their tenancies
• Work in partnership with key agencies, supporting individuals to access support services, community resources, and to feel a part of their local community
• Empowering individuals to take an active role in developing their own personalized support plans, and motivating them to achieve their goals and aspirations
• Develop a detailed understanding of the Housing First model – this is a great opportunity to gain an in-depth knowledge of this innovative and exciting new model of housing which is currently growing in popularity in the UK

To succeed as the Support Worker you will have:

• Great organisational skills and be efficient in your work
• Excellent communication and problem solving skills
• Confidence in your ability to support clients
• Competent at using a computer and a range of software packages
• Commitment to developing your knowledge and skills
• Willingness to be responsive and flexible to the needs of the team and the clients

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: 

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%. 
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Night Support Worker 

Working across Poole, Bournemouth and Christchurch 

£25,307 plus excellent benefits 

Permanent 

Full Time (4 on 4 off 12 hour shifts 7.30pm - 7.30am) 

Are you looking for a challenging and rewarding role where you are able to support people every day and provide a safe environment for them to feel safe and comfortable?

Do you enjoy working in an environment where every shift is different to the next?  Then this could be the role for you.

Our client supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.

They have a new opportunity for a Night Support Worker to join their night team to provide support to their homeless clients.

Your primary role will be to keep their service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

Some of your duties will include: 

• Being the first welcoming friendly face for people coming into the service

• Providing informal support to clients and be a listening ear

• Responding to incoming calls

• Managing clients and their visitors within the building and any associated safety issues. Dealing with any incidents that may arise and contact external services when necessary

• Monitoring the service and surrounding areas that are covered by CCTV

• Carrying out regular visual checks / fire checks on the interior and exterior of the buildings and car park 

• Working in accordance with Health and Safety regulations and policy and procedure

• Providing basic First Aid assistance until help arrives – Full training provided

Their night workers will usually work a 12 hour (waking) shift between 7.30pm - 7.30am, on a four night on, four night off rota.  Although these are long shifts, you will get four days off after, which can provide a great work life balance. 

What you will bring: 

Previous experience in this type of work is not essential, but you will have a real passion for wanting to work with homeless people.  Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings. 

You will need to hold a full driving licence with access to a car as you may be required to work flexibly across Bournemouth, Poole and Christchurch locations. 

You will have: 

• Clear verbal and written English

• Good IT and keyboard skills

• Polite, assertive manner, ability to self-motivate

• Passion for working in a client/customer facing role 

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.

Staff benefits, support and development  

Their benefits include:

• Pension with life cover

• Generous holiday allowance

• Extra mile awards for outstanding work

• Work offers including discounted shopping vouchers, days out and holidays

• Cycle to work scheme

• Confidential employee assistance programme including access to counselling

• Employee voice – their Staff Council

• Recruitment referral scheme

They support and develop their staff by providing:

• A comprehensive induction and training programme

• Management training

• Trauma-informed care training

• Specialist training, coaching and development opportunities linked to personal development plans

• Access to accredited qualifications

• Mental Health First Aid training and provision

• Access to counselling psychologists via our Psychology Service

If you love helping others and want to join their friendly team, they would love to hear from you! 

In this varied and rewarding role you will engage, motivate and support young carers and in doing so you will make a real difference to young carers within Surrey.

You will be based at our offices in Burpham, Guildford for approximately one day a fortnight, with access to hotdesking at any time. Your remaining working hours will be spent engaging with young carers within youth settings, schools or other settings or undertaking planning/recording work from home. You will be need to be available during times that children and young people are available, and this includes planned evening and weekend work.

We are a Surrey wide service, our team work collaboratively to cover the county and for efficiency, your work will be focused in a specific geographical area. This is a fixed term role to cover a maternity leave.

Key responsibilities

• To complete an assessment of need with young carers and provide signposting advocacy and support.
• To work in schools/colleges to increase the identification and support of young carers.
• To provide regular and on-going time out and fun club sessions for young carers to meet others in similar situations and have a break from their caring role.
• To update the database and SYC webpages– for example to update young carers records and update details of planned youth clubs.
• To provide signposting and advocacy to Young Carers and their families.
• To facilitate bespoke sessions for 16-17 year olds.
• To facilitate a program of on-line activities (i.e. via zoom) to young carers.

About you

You must:

• Be confident in encouraging children, young people and their parents/carers to engage with our activities.
• Have experience of working with children, young people and families. e.g. in youth services /voluntary sector / social work settings.
• Have awareness of issues surrounding Young Carers.
• Have a flexible approach to working hours, as regular planned weekend and evening work is required.
• Have an ability to form good working relationships with young people and their families.
• Have experience recording case notes and information about children and young people. Have a good professional knowledge of standard Microsoft packages and databases
• Have a driving license and use of own vehicle. Mileage expenses are paid.

The successful applicants will be DBS checked to an Enhanced level.

About us

Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.

Our values are Focus, Inclusion, Respect and Excellence.  By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.

We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave.  We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.

Homeless Recovery Worker

Working across Poole, Bournemouth and Christchurch

£23,775 progressing to £25,027 plus excellent benefits

Permanent

Full Time (You will work on a 7-week rotation, with a mixture of early and lates between the hours of 7am - 8pm)

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you. 

Our Client supports people who are homeless across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of their set up and implementation of this team.

They have a new opportunity for a Homeless Recovery Worker to join them to work with people who are experiencing repeat homelessness and rough sleeping and who face multiple challenges.

This is a key role in which you will support clients and help them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment.  You will have a calm and personable manner and be resilient to potentially difficult situations.

Some of your duties will include: 

• Supporting your own caseload of clients and working with them on a one to one basis out in the community and in the clients homes. 
• Identifying their needs and putting together a support plan which is equally achievable and realistic for them
• Linking with outreach workers and other agencies to build rapport and trust with clients who are homeless in preparation for them getting their own accommodation
• Working with people to identify their strengths and talents, and encourage them to focus and build on these
• Helping clients to access the benefits they are entitled to claim
• Encouraging their involvement in personal progression in the form of education, training, employment activity or volunteering
• Helping them improve their practical skills in areas such as budgeting, shopping, cooking, housework and managing a tenancy
• Working with external partners to maximise the opportunities available to clients so that they can resettle in the community.
• Gaining knowledge and understanding of the Housing First principles and how Housing First uses a client-led approach 
• Working in accordance with the Health and Safety regulations and all policies and procedures
• Working flexibly across all areas of operation where required and prior notice given

What you will bring: 

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people who are homeless. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. 

You will receive support and training in understanding our clients principles but some prior research and understanding of the support model is desirable.

You will need to hold a full driving licence with access to a car as you will be required to work flexibly across Bournemouth, Poole and Christchurch locations. 

You will have: 

• Clear verbal and written English
• Good IT and keyboard skills
• Polite, assertive manner, ability to self -motivate
• Passion for working in a client/customer facing role
• Knowledge of the benefits system and tenancy legislation
• Have an interest and genuine concern for homelessness and related issues
• Knowledge of voluntary and statutory agencies
• Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches

Our client reserves the right to close their advert early if a successful candidate is found, so please submit your application as soon as possible. 

Staff benefits, support and development 

Our clients benefits include: 

• Pension with life cover 
• Generous holiday allowance 
• Extra mile awards for outstanding work 
• Work offers including discounted shopping vouchers, days out and holidays 
• Cycle to work scheme 
• Confidential employee assistance programme including access to counselling 
• Employee voice – our Staff Council 
• Recruitment referral scheme 

We support and develop our staff by providing: 

• A comprehensive induction and training programme 
• Management training 
• Trauma-informed care training 
• Specialist training, coaching and development opportunities linked to personal development plans 
• Access to accredited qualifications 
• Mental Health First Aid training and provision 
• Access to counselling psychologists via our Psychology Service 

If you love helping others and want to join their friendly team, they would love to hear from you!

Resettlement Support Worker 

Hampshire  

£23,775 rising to £25,027 plus excellent benefits 

Permanent 

Full Time (Monday - Friday 9am-5pm) 

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you.

Our client has an opportunity for a Resettlement Support Worker to join their team supporting refugees to settle into the UK. 

You will help them to settle into their accommodation, access local services and reduce isolation. You will love helping others, have a listening ear and have the ability to adapt how you speak to suit your audience. You will be creative, find solutions to problems, and support refugees to feel safe in their new environment.

Some of your duties will include: 

• Implementing refugee needs assessments and risk management plans

• Supporting refugees with advice on housing and related matters

• Liaising with housing and other agencies on behalf of refugees

• Assisting with welfare benefit issues, helping source household goods via various schemes and utilising any funding available

• Supporting refugees liaising with gas & electricity suppliers and other suppliers as necessary

• Being a key contact for refugees when they are experiencing difficulty

• Working with interpreters, colleges, training agencies, employers, Job Centre plus to help the client have access to training, education, voluntary work, work experience

• Organising and encouraging refugee participation in the community

What you will bring: 

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with refugees.  Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.

You will need to hold a full driving licence with access to a car as the role is based out in the community. 

You will have:

• Clear verbal and written English

• Good IT and keyboard skills

• Polite, assertive manner, ability to self -motivate

• Passion for working in a client/customer facing role

• Knowledge of the benefits system and tenancy legislation

• Have an interest and genuine concern for refugees, homelessness and related issues 

They reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

Staff benefits, support and development 

Their benefits include:

• Pension with life cover

• Generous holiday allowance

• Extra mile awards for outstanding work

• Work offers including discounted shopping vouchers, days out and holidays

• Cycle to work scheme

• Confidential employee assistance programme including access to counselling

• Employee voice – their Staff Council

• Recruitment referral scheme

They support and develop their staff by providing:

• A comprehensive induction and training programme

• Management training

• Trauma-informed care training

• Specialist training, coaching and development opportunities linked to personal development plans

• Access to accredited qualifications

• Mental Health First Aid training and provision

• Access to counselling psychologists via their Psychology Service

If you want to make a real difference to our client’s lives, and work as part of a friendly, supportive team, they would love to hear from you!

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Tuesday 7th May 2024 

Interviews will take place on: Thursday 9th May 2024

For further information and an application pack please click on the Apply button.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Registered charity no: 1070263

“Providing free, independent, confidential and impartial advice”