Part-Time Head Of Development Jobs
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Research and Policy Officer to work on a full-time basis, 37 hours per week; alternatively, we will consider part-time hours on a Job Share basis. The role is hybrid and based in Newcastle upon Tyne or within a commutable distance to our national Headquarters in the city.
A part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective social research team as we focus on a decade of delivery that will ensure those on the lowest incomes and living in the least efficient homes receive the support needed to ensure their health and wellbeing are protected, but also one that guarantees a fair energy future for all.
The successful candidate will work and collaborate on the design, development and delivery of social research and evaluation projects that support the charity’s strategic aims and policy advocacy priorities. As well as undertaking mixed methods social research that foregrounds the lived experience of households, they will develop research-user and stakeholder relationships and integrate evidence-based insights from across the charity’s work programmes to influence and have impact across multiple areas of social policy and practice.
Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
What you will need to succeed
You will have demonstrable and applied experience in a social research role and hold a degree in a social science or related subject that included social research methods. You will be familiar and confident with both quantitative and qualitative methods and be highly motivated and purpose-driven, with a passion for research that leads to real-world impacts.
A compelling communicator you will be able to produce well-structured reports, and have excellent interpersonal skills, including experience of leading one-to-one and group interviews.
You will also have proven experience of analysis software, SPSS and Nvivo (or similar), and competent in the use of Microsoft Office Suite/365 applications.
You will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.
We are offering
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£32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.
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Permanent position.
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11½% non-contributory pension.
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25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
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Flexible working arrangements including the opportunity for hybrid working.
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Enhanced family friendly payments.
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Employee Assistance Programme.
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Employee benefits platform.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
No recruitment agency or advertising enquiries, please.
The closing date for applications is 12 noon on Friday 04 October 2024. Interviews will be held in the two weeks commencing 14 October 2024. Full details of this post and an application form are available on our website.
Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.
How to apply:
Apply online by clicking the link.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Please note CVs will not be accepted as part of the application process.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.
We are looking for someone to join our Public Fundraising Team as a Senior Challenge & Public Events Officer, to independently manage and have overall responsibility for leading on the planning and delivery of a pilot bespoke running event happening in May 2025.
The ideal candidate will have experience of project managing large-scale events with exceptional organisational skills; developing multi-channel marketing plans; developing and delivering complex stewardship journeys, and have strong relationship management skills.
Please note that this is an 8-month opportunity, of 21 hours per week. Due to the time-sensitive nature of planning this event, we are looking to have someone in post by mid-October. Please take this into consideration when submitting your application.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd October 2024
Interview date(s): Rolling basis - Early applications are encouraged as the role may be closed early if the opportunity is filled.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Marketing Permissions Lead
Circa £52,000 per annum pro rata
Fixed Term – 6 months (Part time)
17.5 hours per week. Other flexible arrangements will be considered
Part Home/Part Office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Marketing Permissions Lead. The Marketing Permissions Lead will be the senior subject expert for marketing permission’s projects, driving the change to ensure UNICEF UK has polices and processes in place to ensure we continue to appropriately collect and manage marketing permissions, helping to deliver on our commitment to ‘strive to provide the best possible experience for our supporters’. The role will ensure that UNICEF UK can continue to contact as many supporters as possible, and will have a direct impact on UNICEF UK’s ability to maintain and grow income for children and families in danger.
The role requires knowledge and experience of the management of supporters within a charity or similar sector and an understanding of the compliance framework within which UNICEF UK operates including UK General Data Protection Regulations and the Privacy and Electronic Communications Regulations. Experience of developing policy and negotiating and influencing senior colleagues is essential. Delivering strategically important projects and working to tight deadlines is also an advantage.
Act now and visit our website via the apply button, to apply online.
Closing date: 9am Thursday 19 September 2024.
Interview date: 30 September 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Are you an experienced Legacy and In Memory Marketing fundraiser who would love to use your skills to help us Beat Macular Disease?
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.
What we’re looking for
An experienced Legacy and In Memory fundraising or marketing professional with a proven track record of developing and implementing campaigns aimed at creating legacy awareness, securing legacy pledges and increasing in memory donations for the Macular Society.
You’ll be familiar with and comfortable analysing data and insights that inform decision making and approaches towards legacy and in memory marketing, ensuring these activities are well targeted and effective, using a range of channels.
Once secured, you’ll also be passionate about providing the best possible supporter care and experience, bringing people closer to the cause and encouraging ongoing support.
Leading a team of two experienced Legacy and In Memory Fundraising Officers, you’ll support this talent by providing opportunities for learning and development and will embed a positive culture of high support and challenge.
What we provide in return
We have a great working culture at Macular Society, and offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
We offer a flexible approach to working in this role which can either be part-time (minimum of 30 hours per week) or full-time, and can either be office or home-based, or a mix of the two. The only thing we do ask is that you visit the Andover office in Hampshire on a monthly basis, as we feel it’s important that the team all come together regularly in person.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Title: Volunteer Coordinator
Reports to: Head of People
Salary: £25,000 per annum, pro rata
Contract: Permanent, part time. 24-32 hours per week flexible across 7 days, onsite at Storyhouse
At Storyhouse, we are lucky enough to have over 180 volunteers. They are integral to our day-to-day operation and are the face of our visitor experience and support our teams across the organisation.
The purpose of this role is to provide coordination of all volunteer activity across the organisation and to support the Head of People with the ongoing management and future development of the volunteer programme.
You will form part of the People Team, which also focuses on Human Resources and Payroll.
You will be proactive in ensuring we have a diverse volunteer programme that is embedded across Storyhouse and is provided as a vital service to our communities.
Responsibilities
Administration
- Coordinate our 180+ volunteers, including maintenance of our systems, training records, and rota management
- Work with all departments to ensure volunteers are integrated and well managed when on shift in their roles
- Oversee and enact all volunteer policies and procedures, playing an active part of annual reviews and ongoing development of these key documents
- Manage the tone and style of communication with all volunteers, managing expectations and keeping them up to date on all Storyhouse news and opportunities
- Keep up to date with best practice and legislation in the volunteer sector
- Conduct regular volunteer surveys and establish routes for volunteers to provide feedback
- Other administrative tasks to support the People Team as required; as a small team, we all support each other.
Recruitment
- Proactively and innovatively manage all volunteer recruitment, creating a diverse pool of volunteers to support our work across the organisation
- Ensure relevant DBS checks are conducted and personal references are obtained, highlighting any concerns
- Support with the development and delivery of volunteer inductions
- Support the Head of People with the creation of volunteer opportunities that both support our teams and provide a first-class experience for the volunteer
- Process leavers relevant systems, monitoring the completion of exit interviews
- Audit & monitor uniform levels, issuing to volunteers, highlighting when stock levels are low
Training
- Maintain our online training records, ensuring volunteers have completed required training
- Assist with the organisation of in-house training by booking spaces, compiling presentations and relevant paperwork, or coordinate the booking of external training providers coming on-site as required
Programme Development
- Attend networking events, open days and recruitment fairs, representing Storyhouse and raising the profile of our work with volunteers
- Work with the Head of People to produce reports on the volunteer programme to the Senior Leadership Team, trustees and other stakeholders as required
- Develop relationships with our partnership organisations and wider networks to maintain and develop existing and new volunteer opportunities
- Work with Young Storyhouse to offer Young Leader graduates volunteer opportunities
- Work on volunteer incentives, recognition and reward schemes across the year
General
- Act in accordance with Storyhouse’s policies and procedures, and undertake any training as required by Storyhouse
- Act as a role model for other staff and contribute to the life of the organisation as a whole
- Carry out any other duties as may be required as part of the Volunteer Coordinator’s role
Skills & Experience
- Previous experience in a similar role working with volunteers, ideally in a visitor-facing environment
- Experience developing learning pathways for volunteers
- Experience delivering engaging training sessions to a wide range of audiences
- Experience creating positive team environments
- Experience networking and developing mutually beneficial working relationships
- Personal volunteering experience (desirable)
- High level of understanding of volunteer legislation in the UK (relevant qualification desirable)
- Excellent time management, administration, and planning skills
- Ability to problem solve and make decisions independently
- Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach
- Ability to form and maintain effective working relationships with colleagues, volunteers, service users, and third parties
- Strong level of IT skills, including Microsoft Office – particularly Excel
- Highly organised and methodical, with an excellent eye for detail
- Proven ability to handle confidential information with discretion
- Ability to act as an advocate for the organisation and articulate our core values
Storyhouse is one of the UK’s foremost cultural charities, incorporating a library, theatres and a cinema. We are also an acclaimed theatre producer.
The client requests no contact from agencies or media sales.
Do you excel at financial accounting? Are you passionate about seeing charities and communities thrive? Would you like to make a difference to the organisations and people of Barnsley? If so, Barnsley CVS could have the job for you.
Barnsley CVS is in an exciting phase of growth and development and are looking to expand their Community Accountancy team. We are seeking highly qualified and experienced individuals with a great attention to detail to provide accountancy support to community and charity organisations in Barnsley. You will joining a passionate team of people who are in the job to bring meaningful support and development to charities in Barnsley. The job you do will help charities manage their finances allowing them to have confidence in the work they do. Those we support range from charities supporting people with Dementia, young people embracing music, food banks, those recovering from sexual violence and many many more. You will have a varied case load and have the opportunity to experience a variety of financial accounts.
This role reports to the Head of Community Accountancy and will provide a range of finance services such as bookkeeping, year end accounts services, maintaining financial records using QuickBooks accounting software, bank reconciliation and producing management reports/information as required.
You will need a proven track record of working with accounts; demonstrate that you are approachable and trustworthy; and enjoy working both independently and as part of a team and can keep accurate written records.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
If you would like to be considered for the role, please click on 'How to apply' and follow the instructions or visit the Barnsley CVS website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic and organised Fundraising Administrator to join our Fundraising Team. The successful candidate will have strong communication and organisational skills, as well as the ability to quickly integrate into the team. This role will focus on supporting the fundraising team with administration activity, delivering high quality corporate volunteering days and helping the team to achieve our ambitious fundraising targets.
This role would suit someone eager to start a career in fundraising or expand their expertise in this area, particularly individual giving and corporate fundraising.
The client requests no contact from agencies or media sales.
Job Title: Financial Controller
Contract: Fixed term - Maternity Cover - 12 months
Salary: £45,000 - £50,000 FTE
Hours per week: 28-35
Location: Home-based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 Bank and Public holidays.
About us at NCT
Our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future. That's why NCT is the charity with a clear and singular mission – we support people as they become parents.
About the role
We are looking for a technically proficient Financial Controller with charity experience to play a crucial role in managing the financial transactions team, ensuring robust financial controls and accurate financial reporting that will support NCT’s ongoing financial sustainability and the successful delivery of its ‘For Every Parent’ strategy.
Some of your key responsibilities include:
- Motivating, empowering and developing three team members
- Managing the month end close and ensuring that transactions are accurately recorded and compliant with relevant legislation
- Year-end accounts preparation and external audit: managing the year end timetable and tasks and acting as the key liaison for our external auditors
- Cash flow forecasting and management: monitoring cash balances and preparing reports for inclusion in management information
- VAT, Payroll, Gift Aid and Direct Debit processing and submissions
- Routine user acceptance testing of finance systems and play a key role in any finance system development projects
- Partnering with specific budget holders to discuss budget variances and reforecast on a monthly basis
This is an exciting and rewarding opportunity for someone looking to make an impact in an established and successful charity going through a period of change and growth.
Please see link to job description for further information as per website.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date - 25 September 2024
Interviews- W/C 30 September 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Shop Manager
Ripon, North Yorkshire (2 days per week)
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Deputy Shop Manager, you will raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. Reporting to the Shop Manager, you will provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
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Play an active part in running our shop in Castleford, supporting the Shop Manager in implementing processes and ways of working.
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Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
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Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
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Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
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Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
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Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be ideally educated to GCSE level or equivalent but not essential.
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To be highly organised with good time management skills.
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To have the ability to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
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To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
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A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days
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A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
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A check on your highest educational achievement(s)
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A check on your professional qualification(s)
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To undertake a DBS check at the level relevant to your role.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition, Maternal Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), and emerging areas of food systems transformation for nutrition, as well as our highly regarded international publication, Field Exchange (FEX) and our peer-to-peer technical forum en-net.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.
Purpose of the role
The Senior Technical Associate role is a key member of the Senior Technical Team at ENN. The post holder will bring extensive skills, expertise and capacity to deliver on a portfolio of our projects, provide strategic and technical direction and leadership, and manage their teams.
Terms and Conditions
· Hours of work: This is a full-time position (37.5 hours per week) for a 12 month fixed term contract (maternity cover). We will consider appointing two part-time positions to secure the right technical fit and skillsets.
· Type of contract: 12-month Fixed Term Contract
· Location: Office or home-based
· Holidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata) plus office closure days between Christmas and New Year
· Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
· Salary: circa £53,000 per annum depending on experience (pro rata if part-time)
· Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
· Eligibility to work: The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position
Key Responsibilities
1. Technical
The Senior Technical Associate will manage a portfolio of projects, lead on, and support, project delivery and develop content of technical outputs. This will involve being accountable for quality and timely delivery. The priority areas for this position are:
· Portfolio lead for ENN’s Infant and Young Child Feeding in Emergencies (IFE) and Management of small and at-risk infants under 6 months and their mothers (MAMI) projects
· Project lead for Infant and Young Child Feeding in Emergencies (IFE) Project.
· Technical lead for pieces of work/activities within the IFE/MAMI portfolio.
· Senior editorial role in Field Exchange
· Institutional engagement; particularly donors and foundations
Distinguishing role characteristics include:
· Portfolio lead: – Provide oversight of the balance, delivery and directions within the portfolio, managing the portfolio team, and with responsibility for ensuring plans are resourced.
· Project lead: Ensure delivery and assure quality technical outputs
· Technical lead: Deliver on specific pieces of work/activities within the portfolio
Examples of the types of project responsibilities the postholder will assume, depending on the specific role requirements and their relevant experience, include:
· Providing technical leadership to design, manage, deliver and ensure quality control on project areas
· Convening and facilitating working/advisory groups and leading technical meetings/consultations
· Brokering technical consensus
· Undertaking and/or overseeing research, such as scoping reviews
· Content development and shaping, having a senior editorial role
· Developing reach and securing engagement on project areas, including audience profiling and network development
· Working with our Digital Communications Specialist to identify and develop innovative communications tools and media to support uptake of outputs
· Coordination with actors as relevant to the project (internal, external, multi-agency, working groups and forums)
· Instigation of project relevant technical meetings, and ensuring their success, relevance and impact
· Reports and analysis development
· Working with the Projects Team to develop and monitor against project workplans and budgets
· Monitoring and evaluation
· Communications, donor and other reporting
· Development of portfolio specific funding opportunities and relationships.
· External representation
2. Strategic Development
The Senior Technical Associate will contribute to the overall strategic development of ENN and our strategic partners, including:
· Contributing to the realisation of ENN’s Strategy, potentially including representation on ENN’s Senior Leadership Team.
· Being aware of key developments in the nutrition (and related) sectors, identifying new activities, partners and opportunities that align with ENN’s strategy.
· Representing ENN and contributing to global groups/initiatives/efforts
· Assisting the Senior Technical Team in providing strategic engagement support for identified donors
· Development of concept notes & project proposals
3. Team and Management Responsibilities
The Senior Technical Associate will have team management responsibilities including:
· Line management responsibility for technical team members
· Manage and develop the technical (and other) skills of ENN’s staff
· Engage in the technical review of colleagues’ work
· Act as a ‘buddy’ and / or co-lead to other technical project leads if required
· Contribute to internal communications, information exchange, learning and staff engagement
· Contribute to technical debate and discussions, supporting consensus building
· Actively promote ENN’s commitment to diversity and inclusion, leading by example and contributing to an organisational culture where every individual is recognised and valued
Person Specification
Essential requirements
· Master’s degree in nutrition/Community Nutrition, Public Health or relevant discipline or equivalent professional experience
· Strong technical acumen and knowledge of the policy, research and practice landscape (stakeholders, policies, gaps, current key topics and challenges) in International Nutrition and Health.
· Significant technical experience in the priority areas outlined above
· Significant, relevant field experience
· Strong interpersonal, facilitation, influencing, consensus building and brokering skills and experience.
· Experience in conducting research, including as lead author and for publication.
· Editorial experience and the ability to peer review and critically appraise written content
· Experience in quality assurance for technical outputs
· Experience in knowledge management, and/or projects that focus on ‘learning’
· Experience in coordinating diverse work portfolios and team management
· Experience in donor liaison, reporting and relationship management
· Experience in developing funding opportunities
· Experience of line management
· Excellent communication, presentation, written and analytical skills
· Motivated, takes initiative, innovates and drives progress
· Good cross-cultural awareness and experience of establishing good working relationships with a wide range of stakeholders at national and global level
· Comfortable to work both autonomously and as a member of a dispersed and diverse team
Desirable requirements
· Experience of planning, developing and reshaping technical publications
· Experience as a technical lead on complex, institutionally funded projects
· Experience of providing support to country programmes on project design and delivery
· Experience in guideline and guidance development (international, national)
· Experience in strategy development and delivery
· Experience of supporting food systems/health programmes /system strengthening in developing contexts
· Nutrition/nutrition-related primary / other research experience
· French speaker or another relevant language
Reporting Lines:
The Senior Technical Associate will report to one of ENN’s Technical Directors and will have line management responsibility
Application Process
Please submit a Cover Letter (no more than one page) and CV no later than 23:59 Wednesday 2nd October 2024 (BST). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working pattern details in your application, if not full time.
Please note that ENN does not accept speculative applications from recruitment agencies.
ENN is committed to diversity and inclusion, and to building a culture where every staff member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
The client requests no contact from agencies or media sales.
We’re looking for a passionate policy and campaigns expert to lead our work driving equity in healthcare and securing justice in the Infected Blood Scandal.
Working closely with the Chief Executive and Management Team, you will lead the development and delivery of HCT’s influencing strategy including:
- Driving our work on the UK Infected Blood Inquiry and new compensation system, to ensure everyone affected can access justice and that the Inquiry recommendations are rapidly acted upon by the UK Government.
- Developing the policy and campaigns strategy for our new Inclusion Health programme, focused on improving health and access to health services for marginalised and excluded populations (also known as “Inclusion health” or “PLUS” populations within the NHS Core20PLUS5 approach to addressing health inequalities).
- Building strategic partnerships with like-minded organisations to ensure Government takes a long-term and evidence-based approach to hepatitis C elimination – meeting our target to eliminate hepatitis C in the UK by 2030. This will cut across work in drug policy, health and justice, inclusion health and communicable diseases.
This is a pivotal role for the organisation, coming at a crucial juncture in our 20-year history, and coinciding with a new Government and following the final report of the Infected Blood inquiry.
The role will provide an excellent opportunity to take on wide-ranging policy and campaigns responsibilities encompassing research, influencing decision makers, building coalitions, developing campaigns and producing campaign materials, developing HCT’s campaigners’ network, and building public and political support for our aims and our communities.
You will be a strategic thinker with great political and communication skills, enthusiasm for working directly with communities, and experience of policy, public affairs and/or campaigning work. Ideally, you will have an understanding of inequalities and/or experience of working with ‘Inclusion Health’ populations including people experiencing homelessness, the criminal justice systems, drug use and/or other exclusion. Lived experience is always a huge asset.
You will bring a track record of working on campaigns that have contributed to policy or other social change. You’ll be passionate about working with people with lived experience to develop policy and will have the ability to build influential relationships and to represent The Hepatitis C Trust with a range of external audiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Shop Manager
Ripon, North Yorkshire (3 days per week)
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Deputy Shop Manager, you will raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. Reporting to the Shop Manager, you will provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
· Play an active part in running our shop in Castleford, supporting the Shop Manager in implementing processes and ways of working.
· Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
· Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
· Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
· Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
· Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
· To be ideally educated to GCSE level or equivalent but not essential.
· To have experience of managing people/volunteers including recruitment and development.
· To have previous retail experience in charity sector or commercial sector is desirable.
· To be highly organised with good time management skills.
· To have the ability to prioritise workload and meet deadlines.
· To have excellent communication and interpersonal skills.
· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
· To undertake a DBS check at the level relevant to your role.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
This role is offered as office, hybrid or homeworking, and with hours above 28 per week on a flexible basis adapting to your needs.
In this role you will captivate our supporters, inspiring them to contribute to our vision to see an end to UK poverty! Through creative and efficient management of fundraising programmes and projects, you will play your part in increasing engagement and income.
We have an incredible 28,000 regular givers, our Life Changers, who make possible all the incredible work that churches do to free our clients from debt! As the Regular Giving Lead, you will develop a strategy to grow the number of Life Changers by finding new audiences and creating innovative products to reach them. You will make effective use of data, and testing, learning, and evaluating your ideas.
You will work alongside other members of the Supporter Development team which delivers direct mail appeals, digital engagement, supporter journeys, partnership opportunities, church fundraising, and other creative and effective means of engagement. As part of the Supporter Development team, you will collaborate with colleagues to sharpen and support all of our projects so that we can achieve the best results.
If you’re excited about this opportunity, but unsure you have all the experience you need in fundraising, then we can offer you a career track. You can join the team at a junior grade (full time salary minimum £26,664.75) while you are mentored and undertake the Certificate in Fundraising from the Institute of Fundraising, stepping up to the next grade once you have achieved the qualification and experience level.
If you are ready to unleash your passion and skills in a role that will make a difference, we invite you to join our Supporter Development Team. Together, we can create lasting connections with our supporters and drive sustainable growth to support our mission. Apply now and start making a difference!
We will be pleased to discuss this with you if you would like any further information about this. Please contact our recruitment team
Job Description
Context
The Fundraising Department exists to grow and deepen productive relationships with our amazing supporters. We are driven to raise the money and partnerships needed to deliver CAP’s vision to see transformed lives, thriving churches and an end to UK poverty. The Supporter Development team is made up of the Fundraising and Engagement Leads and Officer, and is led by the Supporter Development Manager. The team works alongside our Supporter Care and Connection teams, and Communications Department to deliver a fantastic and rewarding supporter experience. The team’s scope includes regular giving income, appeals, legacies, fundraising events, festivals, sponsored events, supporter campaigning and supporter experience. We have incredible and committed supporters including over 28,000 Life Changers, who give to us on a monthly basis.
Purpose
The Fundraising & Engagement Leads plan and deliver a portfolio of programmes and projects aimed at growing income and deepening relationships with our supporters. The Fundraising and Engagement Leads has strategic ownership for key areas of fundraising. They work with the Supporter Development Manager to set strategic direction for that area, creating annual plans that will deliver our objectives and key results, and monitoring and evaluating results. They work cross organisationally, creating strategies and projects that align with CAPs vision and integrated messaging. They manage projects from briefing and ideation, creation and delivery, to monitoring and evaluation, maintaining productive and professional cross-organisational working relationships. They contribute to the team’s annual planning cycle and engage critically and collaboratively with each other to strengthen and align every area of our work.
Although there is flexibility within the work plan of the team, this role will be focused on giving excellent supporter care to our 28,000 regular givers, and finding creative ways to inspire and engage new supporters to do so.
Passion
Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.
Personality
Reports to Supporter Development Manager
We are highly driven, passionate, strategic, fun, collaborative, adaptable, visionary and professional.
Responsibilities
Accountabilities:
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Collaborate with the Supporter Development Team to deliver on our core goals, and contribute expertise to sharpen all areas of our work.
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Lead on regular giving for our department by developing strategy and ensuring effective delivery within the allocated budget.
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Project manage creative and innovative campaigns that inspire new and existing audiences to give monthly to CAP.
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Collaborate with the team to deliver excellent supporter care for our 28,000 Life changers by leading on our supporter magazine and monthly giving direct mails.
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Work effectively across teams and departments to ensure strategic alignment and effective campaigns that run efficiently, to schedule and on budget.
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Collaborate with Supporter Retention Lead and other fundraising teams to design and develop supporter journeys that deepen existing relationships.
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Review and analyse campaigns, using insights to implement learning and make recommendations for future strategy.
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Develop relationships and negotiate contracts with external partners and agencies to help us deliver our fundraising plans.
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Responsible for developing understanding of our supporters and target audience.
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Contribute to team strategic thinking and creation of annual plans and targets.
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Responsible for keeping up to date with current trends in fundraising and using that learning and insight to planning and projects.
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Collaborate with the team to make sure every piece of content provides an incredible supporter experience.
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Be prepared to support internal teams working on key campaigns, out of hours when necessary. For example joining the Supporter Connection Team to do some outbound calling to drive event attendance.
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On rare occasions you may be required to attend supporter events on behalf of CAP.
Strategic Lead Accountabilities:
These are the accountabilities that CAP expects from someone taking up a strategic role:
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Strategy development. Uses their expertise to develop strategy for their whole department or a number of departments, usually in collaboration with a Director or Head.
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Strategy enablement. Uses their expertise to implement organisation-wide strategies that deliver on our strategic aims (e.g. project management, data protection, recruitment).
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Influence. Demonstrates people management or leadership skill in a matrixed organisation.
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Organisational awareness. Understands the wider organisation and how their work connects with other things happening around CAP.
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Self-leadership. Able to work with individual accountability and autonomy over deadlines, as is the case with most strategic lead work.
Measurable Outputs:
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Achieve annual core team goals with contributions from every member
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Achieve personal annual fundraising targets for each campaign or project
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Deliver campaigns on time and to brief, including review and analysis.
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Contribute to the strategic planning for the Supporter Development team and deliver areas of the action plan you are responsible for.
Culture:
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Clearly live out and embrace the cultural values of CAP.
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Clearly demonstrate a heart and passion for the charity.
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Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
- Being willing to pray with staff and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
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Attendance at CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
Skills required
Skills/ Abilities:
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Highly organised and able to manage competing priorities.
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Consistently meet deadlines.
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Able to drive and manage campaigns and projects to deliver results.
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Able to analyse data in order to draw out marketing and supporter engagement insights for project evaluation.
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A confident and passionate verbal and written communicator who can inspire others.
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Inquisitive, creative and innovative.
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A strategic thinker.
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A great level of organisational awareness.
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A high level of emotional intelligence.
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Able to hold a good balance between detail and the 'big picture'.
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Mature approach to senior level teamwork.
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Excellent at building strong and collaborative working relationships both internally and with external partners.
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Able to negotiate well with external partners
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Able to make well informed decisions.
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Highly responsible.
Educational requirements
Essential:
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HND level or equivalent in work experience
Desirable:
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Certificate in Fundraising or equivalent in a relevant discipline (marketing, communications, project management)
Experience:
Essential:
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Experience of project management, and managing multiple projects at one time.
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Experience of having to meet deadlines or targets.
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Experience of leading and inspiring teams to deliver projects.
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2 years experience of fundraising, marketing or another transferable discipline.
Desirable:
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Experience in regular giving fundraising and supporter care.
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Experience of managing fundraising or marketing campaigns.
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Experience of managing budgets for projects and campaigns.
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Creating and implementing strategic plans.
Safeguarding
All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes a responsibility to ensure a safe environment in which CAP Services can be delivered, and identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
Job Title: HR Administrator
Salary: £29,071 per annum + £3,276 per annum London Weighting
Hours: Full Time, 37.5 hours per week (open to flexible working/4 days a week)
Contract: Permanent
Based: Whitechapel HQ (office based, 1 day remote working possible)
Deadline: 23:59, Wednesday 2 October 2024
Interview Date: TBC, w/c 14 October
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good.
Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising, we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, and Sponsor Refugees, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
The HR Administrator role is an excellent opportunity for someone with HR or admin experience, who is interested in starting/progressing an HR career and looking to gain experience in a friendly but busy small HR team. The role provides a day-to-day HR admin service to employees and HR admin support to the part time HR team (two HR Business Partners and the Head of People & Development). The HR Administrator will be involved in using an HR and payroll system, ADP, and have an important role in the employee lifecycle processes e.g., DBS checks, recruitment, onboarding, compliance, payroll, appraisals, and have day-to-day responsibility for the HR and Recruitment Outlook mailboxes.
Main Responsibilities
Working in the HR team, reporting to a HR Business Partner, your main responsibilities will cover:
Contribute towards the achievement of CUK and its strategic objectives
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Provide high standards of HR admin support to Citizens UK stakeholders.
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Play an important role in introducing new and improving existing HR processes for a better HR service delivery and employee experience.
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Be proactive in supporting the HR team in various streams of work to achieve the HR Business Plan.
Achieve work targets effectively
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New Starter Onboarding Process: creating documents for HRBP approval (offer letters and contracts), ensuring all starter paperwork is returned, requesting and tracking the return of references, right to work checks, and setting up new starter compliance training.
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Leavers: leading on leaver admin process, ensuring it is completed in timely manner.
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Recruitment: becoming an expert user of Applied, our applicant tracking system. Advertising jobs (on Applied and external jobsites), arranging interviews and supporting colleagues with recruitment queries.
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Invoicing and Credit Card Reconciliation: processing invoices on Finance system, Kissflow and the monthly credit card reconciliation for HR transactions.
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Payroll - accurately updating and maintaining ADP, the HR & Payroll database. Uploading documents, running reports. Supporting HRBPs with payroll queries.
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Regularly updating and auditing other HR data to ensure information is up to date (e.g., pensions data, new starter training, wellbeing data).
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Employment checks: maintaining the DBS list and processing DBS checks for existing and new staff.
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SharePoint: maintaining HR Self Service folder, ensuring documents are up to date.
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Appraisals: ensuring appraisal forms are logged and uploaded to ADP.
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Probation: Managing the probation period process
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Minute taking at HR/relevant meetings and sharing with colleagues.
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Supporting the team with ad hoc tasks as required and undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Learning and expertise
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Using admin skills and knowledge effectively and be committed to HR related continuous professional development.
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Providing Citizens UK stakeholders with advice on HR admin process.
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Taking proactive steps and be keen to learn processes and develop HR related knowledge.
Develop and manage relationships across the organisation and externally
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Arrange HR Inductions with HRBPs and new joiners.
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Manage HR calendar, ensuring meetings are arranged with HRBPs and Head of People & Development, as requested.
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Organising quarterly Citizen UK Group Induction.
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Preparing contracts/offer/variation/probation letters for team to approve.
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Ensuring HQ team is informed of joiners/leavers e.g., Facilities, Finance.
Communications
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Day to day responsibility for the HR and Recruitment Outlook inboxes, responding to routine queries and forwarding queries to HR colleagues.
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First point of contact for recruitment queries from candidates, forwarding them to the appropriate HR colleague or hiring panel as necessary.
Knowledge Management
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Understanding, handling, and managing data GDPR compliantly and keeping up to date with new legislation.
Generate income and resources
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Taking responsibility for the careful use and stewardship of Citizens UK’s resources.
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Using admin systems to track income/ resources accurately e.g., HR credit card cost tracker.
Safeguarding, Health & Safety
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Reporting on potential risks as they emerge to the appropriate colleagues in line with existing procedure.
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Organising and tracking employees’ compliance training.
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Proactive in maintaining own wellbeing at work.
Please note the above duties are not exhaustive and the successful candidate will be required to perform addition tasks as reasonably requested.
Person Specification
(D) Desirable, (E) Essential
Qualifications
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CIPD Level 3 Qualification (D)
Experience
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Previous admin or office-based experience (E)
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Previous HR Experience (D)
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Experience of using HR systems (D)
KEY SKILLS AND KNOWLEDGE
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Intermediate level IT skills including MS Office and Excel (E)
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Attention to detail (E)
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Able to work well as part of a team, and maintain effective communication with colleagues (E)
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Ability to deal with others in a professional manner (E)
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Good written and verbal communication skills (E)
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Good organisational and time management skills (E)
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Knowledge of GDPR and Data Protection principles (D)
PERSONAL QUALITIES & VALUES
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Commitment to the values of Citizens UK (E)
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A self-starter with ability to take initiative and work independently (E)
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Keen to build career in HR (D)
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Strong team worker (E)
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Reliable and able to use discretion and maintain confidentiality on sensitive matters (E)
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Self-motivated, accountable, and adaptable (E)