Part-time jobs

Open Age is seeking a passionate and experienced Project Coordinator to lead our unpaid carers service for people aged 50+ in Westminster and Kensington & Chelsea.

We’re looking for someone who understands the challenges of the caring role, has experience in developing and delivering engaging activities with participants, and is confident in capturing outcomes, gathering data, and producing high-quality monitoring reports. You’ll be highly organised, flexible, and responsive in your approach, with the ability to manage competing demands effectively.

This is a part-time role (28 hours per week) offered on a short-term contract of up to six months (end date 31st March 2026) with the possibility of extension subject to funding. The salary is £29,000 per annum pro rata. The successful applicant will be required to undergo an enhanced DBS check.

Closing Date: 17th August 2025

Interviews: 22/26/27th August 2025

To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters outlining your suitability will not be considered.

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to AI - Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

As a part time Community Engagement Co-ordinator at Wimbledon Guild you will work across Merton to support older people to access our exercise and social activities.

You will be an important member of our team, helping us deliver our organisational aims of preventing loneliness and isolation and helping older people stay active and healthy.

You will be the lead driver for our team, driving our accessible vehicle to transport disabled people to various classes and groups.

You will also be responsible for helping to co-ordinate the wide range of activities we provide every week, working with colleagues and volunteers to make sure everything runs smoothly.

You will work in partnership with community organisations including statutory services, libraries and councillors, as well as our volunteers, class leaders and other voluntary organisations working with older or disabled people.

You will be a team player comfortable in a wide range of social situations and excited to take on a role within our dynamic and creative team, and looking to make the role your own.

You will have great communication skills and the ability to work with multiple stakeholders and with individuals from a diverse range of backgrounds.

As our lead driver you will need to have a full clean driving licence and be aged over 25 due to our insurance requirements.

This is a part time role, for 19 hours per week which we would like you to work over 3 or 4 days including a full day on Tuesdays.

You will have experience of working with older people, but you might have a varied background, you might be someone looking to change career to the voluntary sector or starting out in a career with older people or activity management, you might bring experience of different groups in our community, or you might be nearing retirement and/or have family/caring responsibilities.

Permanent - 22 hours per week - Wednesday–Friday

Remote/Hybrid/Office based at Epworth House, Derby, DE1 2EQ

£32,135 pro rata FTE rising to £33,635 pro rata FTE per annum following successful completion of 6-month probation

An exciting opportunity has become available for a passionate, dynamic, and forward-thinking Trusts & Foundations officer to join the experienced and established Philanthropy team at MHA.

Working with a range of internal and external stakeholders throughout the business the main purpose of the role is to:

• Create tailored, accurate, timely applications which make a compelling case for MHA to achieve financial support
• To ensure all information is recorded in a retrievable and compliant manner on MHA’s database (Raisers Edge)
• Be responsible for managing and nurturing profitable relationships with charitable trusts and foundations, both those who currently support us and prospects, though all appropriate channels
• To ensure all information is recorded in a retrievable and compliant manner on MHA’s database (Raisers Edge)

About MHA:

As the largest charity care provider for older people in the UK, we offer some of the highest quality care, accommodation, and support services throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life. Click here for more information.

For more information about the role please review the attached Job Description.

The Pathway Administrators sits within The Green House (TGH) under the direction of the Service Manager and Clinical Manager. They will be part of a busy and friendly team and responsible for supporting children, young people and families with accessing our frontline services. The post holders will be the first point of contact for families and professionals wishing to make referrals to our service. They will lead on allocations to our Frontline Services and respond to Subject Access Requests and Pre-Trial Therapy Notes Requests alongside the Service Manager and Data Protection Officer. They are also responsible for day-to-day administration of the whole service. The key duties and responsibilities outlined in this job description are shared by both post holders. The normal place of work is The Green House, Bristol, however it may be necessary from time to time to attend meetings and events elsewhere.

Why The Green House? 

The Green House is the only specialist service in Bristol, Bath & Northeast Somerset and South Gloucestershire supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is: 

1. Evidence-based, guided by research and best practices. 

2. Led by the voices of young people and their families. 

3. Centred on community and connection. 

4. Focused on the transformational power of the creative arts. 

In 2022, we transitioned from a single therapy option to a whole family, community-based model which provides a more accessible and comprehensive approach to support, whilst reducing wait times by 63%. Though we deliver a local service, our work is influencing the national response to child sexual abuse. We provide national training on pre-trial therapy and survivor-led leadership programmes. It is an exciting time to join us as we establish our new service model, deliver a new strategy and look to increase both our local and national visibility. You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse. 

Key Duties and Responsibilities

1. Provide a trauma-informed contact via telephone, email, website contact form, voicemail, or text message for Children, Young People and Families referred to TGH, including self-referrals.

2. Provide information about what support services are available and refer/facilitate access to internal, or external support services.

3. Input Request for Support Forms (Referrals) into the case management system.

4. Communicate closely with clients and keep them informed of any wait times, action taken or referrals made on their behalf.

5. Gather information from other professionals at the point of referral or allocation as advised by the Clinical Manager and Service Manager.

6. Take part in promoting services including talks and training to organisations based in key agencies across Avon and Somerset to support staff, volunteers, and clients to build trust and understanding about TGH, our referral pathways and services.

7. To work with the Service Manager and Clinical Manager to manage and co-ordinate appointments for our services, updating our database and associated spreadsheets.

8. Attend organisational meetings as required and communicate effectively with

relevant colleagues across the TGH team.

9. Support with administrative tasks across the organisation including support to the Senior Leadership Team where appropriate with administrative tasks.

10. Maintain accurate, confidential records of all contacts and interventions with Children, Young People and Families/professionals, ensuring timely documentation using internal systems e.g., Oasis.

11.  Commit to self-care and participate in line management, annual appraisal, clinical supervision, training and contribute to team communication and operational improvements.

12.  Support the Research Team and Services Team to actively gather feedback from clients and professionals.

13.  Maintain documentation and manuals associated with the role as and when required (alongside the Service Manager).

14.  Respond to Subject Access Requests and Pre-Trial Therapy Notes Requests in partnership with the Service Manager and Data Protection Officer.

15.  Produce professional letters to advocate on behalf of Children, Young People and Families and manage client post.

16.  Assess risk and report safeguarding concerns in line with the Green House Policies, maintain up-to-date safeguarding training, and stay informed on relevant legislation about child sexual abuse and procedures. 

17.  Work within professional boundaries and comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.

18.  Ensure that all work is carried out in line with Health and Safety and other policies outlined in The Green House Bristol’s Employee Induction Pack and Handbook.

19.  To contribute to the ongoing development of the organisation by helping to improve systems and procedures.

20.  Take a positive and proactive approach to problem solving to manage a varied workload and contribute to a positive working environment.

21.  To work within the values of The Green House.

Although the core duties are set out within this Job Description, a flexible approach to work is essential. The Green House is developing and adapting to meet Children, Young People and Families’ needs. The Pathway Administrators may be required to adapt their working styles to accommodate changes in the pathway. This may include navigating conversations about risk with Children, Young People and Families. 

Please refer to the full job description and person specification before applying.  Please also refer to the 'How to apply' section.

Arch is an outstanding healthcare provider delivering primary care to homeless and vulnerably housed patients in Brighton & Hove. We are a committed and experienced team with a passion for improving the health and well-being of people who are homeless or vulnerable.

We are looking to appoint a prescribing ANP or Paramedic ACP to lead our enhanced outreach service, which delivers healthcare on the streets, in day centres, hostels and emergency/temporary accommodation. Our ideal candidate will be a highly self-motivated leader who is organised, driven, open and caring. They will be able to think on their feet, have great problem-solving abilities and be comfortable with the flexibility required for a role such as this. Most importantly they will be dedicated to the delivery of the highest possible standards of care for people who are living without homes in Brighton & Hove. 

Immigration Advisor

Contracted Weekly Hours: 22.5 – 30 hours

Contract Type: Permanent

Annual leave: 25 days annual leave plus 8 bank holidays per annum (pro rata)

Salary: £28,500 (pro rata) 

Location: ICN office in Bournemouth

International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are seeking an experienced IAA Immigration Advisor to join our friendly team. We need a qualified IAA Level 2 or Level 3 immigration advisor, or a solicitor/barrister with immigration experience. In this role, you will work with marginalised adults and families, guiding them through complex immigration journeys with compassion and professionalism. Thus, the qualified immigration advisor will play a critical role in helping people find hope and stability in the challenging environment of being a migrant in the UK.

You as the immigration advisor will take a holistic approach to supporting and empowering our service users/clients, working with the rest of the ICN team and partner organisations to ensure their needs are met and barriers addressed. Specifically, you will manage your own immigration caseload, concentrating on applications involving family, private life and other human rights matters as well as protection routes. Although ICN does not currently take on asylum cases, you will provide information, advice and referral to other organisations for people seeking asylum.

ICN provides benefits to staff including:

• Company pension scheme
• Travel costs paid for at 45p per mile, not including travel to and from work
• Staff welfare opportunities including socials and access to external clinical supervision
• Training opportunities relevant to role

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

# immigration advisor # immigration advice # qualified immigration advisor

About us

Project Art Works is an independent charity and arts organisation that collaborates with neurodivergent people, families, caregivers, and people working in culture and care. We believe that art can, through both its process and its final form, reflect and articulate ideas that transcend difference and reach people. 

Job description

Project Art Works is seeking an experienced Philanthropy and Donor Manager to help drive our charity to diversify and grow our income across corporate partnerships, individual giving, donors and philanthropy. Working closely with an experienced and gifted team, this is a newly created opportunity for a motivated individual to develop and implement a strategy, applying their ideas and networks to realise our ambition.

The role will help to drive the financial sustainability of our work by cultivating and managing new relationships to support our award-winning charity.

This will include: 

• Development of a pipeline of new individuals and national businesses / corporates / high net worth individuals through networking, relationship building and stewardship of supporters.
• Developing and managing a prospect pool for major gift cultivation, researching relevant donors, facilitating introductions, and bringing them onboard.
• Client facing: representing the organisation alongside other team members as required.
• Growing income outside of trusts and foundations, tracking and reporting progress, from our commercial operations based on co-agreed ambitious, set targets and KPIs.
• Cultivating an entrepreneurial culture whilst staying true to our values and vision.
• Work independently to identify plan and implement creative growth strategies to increase donations and partnerships.
• Work in collaboration with the Project & Communications Manager to develop and deliver marketing campaigns that drive increased unrestricted revenue.
• Ensure that all enquiries are followed up and lead the process from start to finish.
• Produce quarterly reports for the Senior Management Team and Board.

The role requires strategic, long-term thinking with support from the Senior Management Team, and you must demonstrate a proven track record of developing and implementing successful long-term income generation strategies. 

We are looking for someone who is passionate about disability rights, is a strong communicator, highly motivated and experienced in supporting charities to grow unrestricted income, and at identifying and maximising opportunities for growing revenue.

Contract: 2 year fixed term contract. 28 hours per week. Based in Hastings with flexible working / working from home as required. We are open to discussion on the hours and working pattern for the right candidate.

Person specification

Mandatory:

• Experience of researching new business/prospects and of relationship building.
• Demonstrated success in identifying, cultivating and managing a high value and diverse portfolio of major donors.
• Experience of working within a results-oriented environment, with a record of developing and achieving KPIs and targets.
• Excellent interpersonal and verbal skills and with proven experience of managing or liaising with high value customers, partners or supporters.
• Proven experience of cross-team working and liaising with multiple stakeholders

Ideally:

• A demonstrable interest in disability rights, ethical fundraising, and visual arts practice.
• Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines whilst working under pressure.  
• Strong written and verbal communication skills.
• Ability to work well as a member of a team as well as on own initiative.

How to apply

Please send your CV with a cover letter detailing your suitability for the role and how you meet the Person Specification. Please apply by the 29 August.

The Talent Set are delighted to be working with a fantastic education charity to find their Fundraising Manager. The charity offers a flexible working environment, with home-based working, and occasional travel to their office in London.

The charity is embarking on its ambitious next five-year strategy. They are looking to strengthen the team with a talented and ambitious Fundraising Manager. Your role will support the Head of Fundraising, CEO and wider team to develop new sources of high value support, working flexibly across trusts and foundations, corporate and philanthropic fundraising.
The successful candidate will demonstrate a knack for identifying funding opportunities and discovering new prospects. You’ll contribute your ideas and initiative to develop and deliver compelling engagement opportunities for current and potential supporters, and lead on reporting impact to funders. Ultimately the post-holder is expected to grow in this role, to manage their own portfolio of high value donors.

Key Responsibilities:
 

• Research and develop a qualified pipeline of trust/foundation and corporate prospects to ensure achievement of voluntary income targets in 2027/28 and beyond. 
• Draft winning funding bids and support the Head of Fundraising and/or CEO to develop compelling proposals and/or pitches. 
• Support and manage the CEO to lead relationships with funders and prospects.
• Lead on managing the funder reporting cycle and ensuring we deliver on our funding agreements, producing timely and inspiring impact reports.
• Drive awareness and understanding of fundraising internally by making connections with colleagues across the organisation and working collaboratively to support achieving fundraising goals. 
• Maintain the quality of data in the fundraising team CRM (Salesforce), managing contacts and pipelines through the database and producing accessible reports on fundraising performance and forecasts. 

Person Specification:
 

• Previous high value fundraising experience (trusts and foundations, corporates or philanthropy), with a track record of successfully securing significant donations and achieving income targets.
• Demonstrated ability to maintain a varied workload, deliver to deadlines, and successfully manage multiple work streams and projects.
• Strong interpersonal skills and emotional intelligence, with the confidence and evidenced ability to be able to nurture and maintain successful relationships with high value external stakeholders and senior colleagues. 
• Excellent written and oral communication skills, with an ability to translate complex projects and/or ideas into accessible and persuasive narratives that inspire and motivate. 
• The instincts and initiative to spot and seize fundraising opportunities; with the resilience, flexibility and tenacity to guide long term fundraising activities through to successful outcomes. 
• Passionate about reducing educational inequalities and transforming learning and life chances for young people from economically disadvantaged backgrounds.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

This person would be responsible for leading on and developing major grant and trust funder relationships, working closely with internal teams on developing these projects further, maintaining a healthy pipeline and undertaking reporting and claims.

The role will also support our front-line services and advocacy teams on securing institutional contracts for direct service provision.

Benefits

All full-time employees benefit from 28 days holiday per calendar year (plus bank holidays). In addtion to these days;

• 1 day in addition to the 28 Holidays to be taken on employees’ birthday.
• 1 day in addition to the 28 Holidays per calendar year to take during religious celebrations of choice/relevant to the employee.
• 2 days to be taken to for volunteering activities (unrelated to work!) of an interest to the employee.
• 3 days are available per calendar year to be taken to alleviate mental health pressures.
• Flexible working conditions are encouraged for those employees to accommodate menstrual health needs. 

Pension

Doctors of the World operates a pension scheme with Scottish Widows. Employee contributions of a minimum of 3% are matched by an employer’s contribution of 6%.

Cycle to Work Scheme

DOTW UK have subscribed to the Ride to Work Scheme. They have a wide range of online and instore partners where the employee can easily purchase their bikes from ranging from electric to pushbikes. 

Flexible Working

We have a flexible working policy, and employees have the right to have their request for flexible working considered by Doctors of the World. This includes a request (2 requests per annum) to work outside of the UK for up to 4 weeks per year and to define the working arrangements (according to needs of contract) to balance working from home and office/clinic. 

The Church at Carrs Lane, a United Reformed Church and Methodist Church Local Ecumenical Partnership, seeks an experienced, dynamic Project Co-ordinator to represent the church in our city centre redevelopment opposite Moor Street station and near the new Curzon Street (HS2) station, managing the next steps towards establishing and running a new church building and community hub.

The building will be part of a large, mixed-use development in Birmingham City Centre. Working in partnership with Birmingham City Council, community groups and a development partner, our plan is to redevelop the existing church site to create a flexible, eco-friendly space which is the centre for the church and its partners.

You will be a confident and effective communicator, acting as ‘client representative’ on this major capital project. You will understand the congregation’s comments and concerns, helping to reach consensus, devise strategy and maintain direction on behalf of the church. You will represent the church to a variety of providers including the Building Development Project Manager and potential partners for the new church building.

Knowledge of the Methodist and/or United Reformed Churches, their structures and practices, and the charity sector, is desirable.

How to apply:

We do not accept CVs.

We follow United Reformed & Methodist Churches’ Safer Recruitment policies and practice. To apply, please complete an application form and follow instructions on our website.

Application deadline: 9am, Monday 11 August 2025
Shortlisting: Monday 18 August 2025
Interviews: Wednesday 27 August 2025

Salary: £35,725 (25 hours) based on full time equivalent of £50,000

Location: HMP Chelmsford
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week - Tuesday, Wednesday and Thursday with some flexibility))
Contract Type: Permanent
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Chelmsford. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
?Interviews are planned for: 29th August 2025
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-222959

Use your digital marketing skills to deliver record-breaking campaigns that raise millions for great causes at a multi-award winning digital agency.

8Cats Digital is on a mission to create the most effective, creative, and accountable digital marketing campaigns in the sector and we’re looking for an ambitious Digital Marketing Executive to join us.

You’ll play a key role in shaping and delivering digital campaigns that have real-world impact - from bringing in leads for legacy campaigns to raising seven figures for individual giving. You’ll take a client brief and lead it through every stage: creative ideation, execution, optimisation, and analysis.

If you're someone who thrives in a fast-paced agency setting, loves solving problems, and wants your work to make a difference, this is your chance to grow with us.

What You’ll Do:

• Take briefs from major charity clients and translate them into outstanding multichannel digital strategies
• Oversee campaigns from start to finish: from creative briefing to real-time optimisation to final reporting.
• Work across a diverse range of causes and channels, leading on paid media and collaborating with specialists on delivery.
• Write clear, actionable briefs for our in-house team (designers, ad buyers, copywriters).
• Monitor live campaigns using Meta Ads, Google Ads, and GA4 - spotting trends, fixing problems, and seizing opportunities.
• Deliver post-campaign insights that go beyond the numbers - and explains the 'why'.
• Support the senior team on key accounts, and lead others independently.
• Contribute to our long-term mission to raise £100m for our clients' causes by 2035. A target we're well on our way to achieving. 

What You’ll Bring:

• 2-3 years' experience in a digital marketing role (agency or in-house) working with charities or non-profits.
• Proficiency with Meta Ads, Google Ads, and GA4
• Ability to manage campaigns from brief through to post-campaign insights.
• Strong data skills, able to review performance and draw actionable conclusions
• Experience creating post-campaign reports and communicating impact
• Comfortable working across multiple clients and causes simultaneously 
• Charity sector experience or knowledge of fundraising campaign types (desirable)
• Familiarity with other paid digital channels such as YouTube, TikTok, Reddit or offline channels like DOOH or TV (desirable)

Why join the 8Cats Digital team? 

• Mission-led: We’re working to raise £100,000,000 for charity by 2035 — and we’re well on our way with £35,000,000 raised so far. 
• High-impact work: You’ll shape campaigns for causes including cancer, environmental, humanitarian, social justice, mental health, housing and homelessness plus a range of other health causes. 
• Supportive team: Small, experienced, and invested in your growth.
• Creative freedom: You’ll be trusted to find new angles, test new tactics, and help redefine best practice in the sector.
• Early opportunity: Join us at a pivotal time and grow with the agency.

The Details:

• Location: Remote (UK-based), with travel to London for client meetings or team meetups
• Hours: We're looking for full-time, part-time or contract and can be flexible around your home life
• Salary: £28,000 - £35,000 depending on experience

Ready to Apply?

Send your CV and a short cover note that tells us:

• Why you think you'd be a great addition to the 8Cats Digital team
• Why does this role and the sector excite you
• A campaign you’ve worked on and your contribution to its success

We’re interviewing on a rolling basis, so get in touch if this sounds like your next role. 
No agencies, please.

Over the last year,  our client has been redesigning their skills and progression programme to make it accessible to more clients and better suited to support clients to successfully move on from homelessness and rebuild their lives for good. They are at an exciting stage, where funding has been allocated to a testing phase which will enable them to further hone the small-scale delivery models developed based on the review findings.  

Over 50% of their clients told them they prefer to learn away from the service. This is why they’re testing this year how they can best deliver independent livings skills and wellbeing support from local learning hubs. The London-based Learning Hub coordinator will be responsible for the programming and smooth running of 3 learning hubs, providing clients access to 1-2-1 and small group support from Progression Coaches, peer volunteers, learning tutors and (over time) employment support. 

The Bristol-based part-time Learning Hub coordinator will be responsible for the programming and smooth running of a learning hub at New Street, providing clients access to 1-2-1 and small group support from a Progression Coach, peer volunteer and learning tutors.

About you

Our client is looking for an inspiring team leader with a growth mindset, can-do attitude and interest in service improvement to help them test and deliver a new learning hub model. You are an excellent communicator and problem-solver, able to develop partnerships with a range of stakeholders and think creatively about how we best meet clients, staff and stakeholder needs.

This is a unique opportunity to be part of a fast-moving service design project and getting to grips with the continuous cycle of research/testing/iteration which underpins innovation. 

Closing Date: 10am, 31 July 2025

Job Title: Appointments Administrator
Location: Beacon Counselling (Hybrid within service hours)
Salary: £24,570 pro rata per annum
Contract: Part-time – Two roles available (15 hours and 20 hours per week over 3 days)
Working Hours: Shifts scheduled between 8:45am – 9:15pm (mix of early, mid and late shifts)
Closing Date: 5pm, Thursday 7th August 2025
Applications reviewed on a rolling basis – early submission encouraged

Join Our Team at Beacon Counselling

Beacon Counselling is seeking a friendly, enthusiastic and highly organised Appointments Administrator to join our dedicated team. As the first point of contact for clients accessing our service, you’ll play a vital role in delivering a warm, professional welcome and ensuring the smooth running of our appointments system.

This role is ideal for someone who thrives in a busy environment, values compassion and confidentiality, and is confident in managing administrative processes with care and accuracy.

What You’ll Do

• Be the first point of contact for clients via phone and email

• Schedule and manage appointments for counselling services

• Maintain accurate client records and data, ensuring confidentiality and compliance with data protection regulations

• Communicate clearly, compassionately, and professionally with people wishing to access our services

• Work closely with colleagues to meet service demands, adapt to change and problem-solve collaboratively

• Use digital systems (including Office 365, SharePoint and client databases) to manage workflows and documentation

• Contribute to a friendly, inclusive and responsive team culture

You should apply if you are someone who:

• Has experience working in a busy office environment and an administrative role

• Demonstrates excellent communication and listening skills

• Works with a high level of accuracy and attention to detail

• Understands the importance of confidentiality and data protection

• Can stay calm and organised under pressure, with strong multitasking skills

• Has experience using Office 365 and databases effectively

• Has a positive, proactive approach to solving problems

• Can commit to a flexible shift pattern including evenings and occasional cover for holidays/absence

It would be great (but not essential) if you also:

• Hold GCSEs (or equivalent) in English and Maths

• Have experience working in the charity, health, or social care sectors

• Understand the challenges around mental health 

Diversity and Inclusion

At Beacon Counselling, we’re committed to building a diverse and inclusive workplace. We particularly welcome applications from people in underrepresented communities, including LGBTQIA+, older applicants, and individuals from global majority backgrounds.

How to Apply

To apply, please send your CV and a supporting letter outlining your interest and suitability for the role. Details of this are included in the attached recruitment pack or applications can be submitted using the quick apply feature of Charity Jobs

Closing date: 5pm, Thursday 7th August 2025
(Please note: Interviews will be arranged as applications are received. We encourage early applications and are not able to accept any after the deadline)

We look forward to hearing from you and thank you for your interest in joining the team at Beacon Counselling.