People and culture manager jobs

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Join us as a key member of the Individual Giving, In Memory and Legacy team, where you’ll help deliver inspiring Individual Giving (IG) fundraising campaigns, achieving income targets to support people affected by dementia across the UK.

As the Individual Giving Executive, you’ll contribute to the development and delivery of acquisition and retention campaigns across a range of income‑generating products. Working closely with colleagues and external partners, you’ll support the creation of multi‑channel marketing activity, produce audience‑focused content, and help deliver effective donor journeys that strengthen supporter engagement. You’ll also assist with monitoring campaign performance and producing evaluations that inform future activity.

A core part of your role will be providing warm, timely and thoughtful stewardship. From responding to enquiries and thanking donors to coordinating administrative processes and supporting telemarketing and face‑to‑face activity, you’ll help ensure every supporter receives an exceptional experience.

This role is ideal for someone with experience in fundraising, marketing or supporter‑facing work who is organised, proactive and eager to develop their skills. You’ll bring strong communication abilities, an interest in digital and direct marketing, and a commitment to delivering high‑quality, supporter‑centred work.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch via email available on our vacancy page.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. 

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.

This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.

You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.

A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.

Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.

This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.

At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.

About Symphony Collective

Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools.

What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong delivery and operational leadership.

The Role

We are seeking an experienced Head of Programmes to co-lead Symphony Collective alongside the Founder & CEO.

This is a senior, hands-on leadership role for an operational and delivery partner who will:

• Develop and implement our cross-pillar delivery strategy
• Embed strong operational systems across all programmes
• Oversee delivery staff, freelancers and contractors
• Ensure safeguarding, compliance and quality assurance standards are consistently met
• Translate vision into structured, scalable execution

While the CEO focuses on vision, partnerships, fundraising and storytelling, you will ensure that Symphony’s programmes run with clarity, discipline and operational excellence.

This role combines programme leadership with embedded operational oversight — it is as much about systems and structure as it is about delivery.

Key Responsibilities

Programme Strategy & Delivery

• Develop and implement Symphony’s cross-pillar programme strategy
• Oversee delivery across Arts, Academics and Advocacy
• Translate organisational vision into clear plans, timelines and execution
• Ensure quality assurance metrics and impact frameworks are embedded

Operations & Systems

• Design and implement operational systems and workflows across programmes
• Improve internal coordination, reporting and accountability
• Embed automation, tools and processes that support scale and efficiency
• Oversee safeguarding protocols and compliance processes

People Leadership

• Line manage programme leads, freelancers and volunteers
• Build an inclusive, high-performing delivery culture
• Support recruitment, onboarding and performance development

Governance & Risk

• Maintain operational integrity and risk awareness
• Ensure safeguarding standards are embedded across all delivery
• Support trustee reporting in relation to programme performance and compliance

Symphony Studios

• Oversee the day-to-day programme delivery within Symphony Studios
• Ensure the space functions effectively as a hub for education, creativity and community life
• Align studio operations with wider programme growth

Programme Areas

Arts — music school (choirs, live instrument tuition, production), podcasts, short films and live events

Academics — exam support (GCSE extra tuition), mentoring, soft skills and wider learning programmes

Advocacy — wellbeing and health campaigns, social justice convenings and community work (including our flagship event, TRIBE: Festival of Hope)

About You

You may come from the charity, social enterprise, education, arts or community sector and will bring:

• Senior programme or operational leadership experience
• Strong organisational and people management capability
• Experience building systems and structures in growing organisations
• A collaborative, values-driven leadership style
• Deep alignment with Symphony Collective’s mission and communities

Above all, we are looking for someone who wants to build something brave and meaningful, and who understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Learning & Development Administrator provides administrative and coordination support across learning, development, and workforce planning activities. Reporting to the Head of People & Culture, the role ensures statutory and mandatory training compliance is monitored, training programmes are coordinated, and accurate workforce and skills data is maintained.

The postholder plays a key role in supporting both project and non-project roles by contributing to training needs analysis, updating the organisational skills database, and matching workforce skills to role requirements. This ensures that capability gaps are identified and addressed across the organisation, not only during project mobilisation and closure but also in ongoing service delivery. 

This is a permanent, full-time position working 35 hours per week.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more!

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 12 March 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Job Title:  Home Energy Advisor (Green Doctor)
Salary: £25,229 – £27,885 per annum (pro rata for part time)
Hours: Full-Time (37 hours per week) and Part-Time roles available
Location: Workington based – Redress Project – Will be expected to travel extensively to locations across West Cumbria and Carlisle.

About us

Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.

About the role

We are looking for a dedicated and compassionate Home Energy Advisor (Green Doctor) to join our team in Cumbria. In this rewarding frontline role, you’ll provide practical, in-home support to residents most at risk of fuel poverty, including low-income households, older people, disabled residents and families with young children.

You will help make homes warmer, healthier and cheaper to run, offering tailored advice, installing simple energy-saving measures, and advocating on behalf of householders with energy providers.

If you’re a confident communicator who enjoys working with people and community partners, we’d love to hear from you.

What you’ll be doing:

As a Home Energy Advisor, you will:

• Deliver one-to-one home energy support visits to vulnerable residents
• Install small energy-saving measures such as LED light bulbs, draught excluders and reflective radiator panels
• Provide basic budgeting and money management advice
• Advocate with energy companies to help residents secure better tariffs and resolve issues
• Develop strong referral pathways with local authorities, housing providers, health services and community organisations
• Deliver informal energy awareness sessions to partners and community groups
• Maintain accurate records and complete all administrative tasks to a high standard
• Manage your own diary of appointments and meetings
• Monitor and maintain stock levels of materials and equipment
• Promote the project within the local community
• Work towards agreed targets with minimal supervision

About you:

We’re seeking someone who is:

• Passionate about supporting vulnerable people
• A confident and empathetic communicator
• Well-organised and able to manage their own workload
• Comfortable working independently across a wide geographic area
• Able to build positive relationships with partners and residents

An energy-related qualification at Level 3 or above would be desirable. However, full in-role training will be provided for the right candidate.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Closing Date: Monday 16th March noon.
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Woodland Trust is looking for a Personal Assistant to support the Executive Director of Nature Recovery in their strategic and operational leadership role at the Trust.

The Role: 

• Manage the Director’s day-to-day activity, including diary management, forward planning, travel, daily updates and ad hoc requests.
• Handle incoming and outgoing correspondence, triage actions, maintain records and update Trust systems, including the CRM.
• Act as the main departmental point of contact, liaising with internal colleagues and external stakeholders.
• Prepare expense claims and maintain corporate credit card records using Business World.
• Monitor and report on departmental budgets with the Director and Management Accountant, supporting forecasting and annual budgeting.
• Support SLT recruitment, induction, onboarding and ongoing administration.
• Assist the Director in delegating and tracking SLT actions and priorities.
• Coordinate SLT meetings, agendas and papers; take minutes as required.
• Manage internal briefing processes for the Director, CEO, ELT and Chair.
• Coordinate ELT and Board papers, track actions and ensure governance deadlines are met.
• Organise SLT development activities, site visits and departmental meetings.
• Maintain and improve departmental systems, processes and ways of working.
• Support learning, wellbeing and a positive SLT culture in partnership with the People team.
• Collaborate with the wider PA team, sharing best practice and providing cover.
• Build effective internal and external relationships to support departmental objectives.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 

• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count 

We are looking for candidates who have the following:

• Significant administrative experience at Director support level, including managing busy diaries and organising complex travel and logistics.
• Strong interpersonal skills, with the ability to build productive relationships and work collaboratively at all levels to meet deadlines.
• Clear, confident, and persuasive communication skills, both internally and externally.
• Highly self-motivated with strong organisational and planning skills, able to manage workload, prioritise effectively, and delegate when needed.
• Excellent verbal and written communication skills with strong attention to detail.
• Proven ability to handle confidential and sensitive information appropriately.
• Demonstrates initiative, innovative thinking, and problem-solving skills.
• Flexible, resilient, and able to adapt quickly and positively to change
• Excellent IT skills, including Microsoft Word, Excel, Outlook, Teams, PowerPoint, and Zoom.
• Desirable - Keen interest in the environment and/or politics, with a desire to learn about civil society and influencing positive policy and societal change.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 
Even if you don't meet every requirement of the role, we would encourage you to apply.  

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

CHIEF EXECUTIVE OFFICER (CEO)

Location: Mostly at the Saïd Foundation office in central London, with some scope for remote working.   Occasional international travel to the Levant region where deemed safe.

Responsible to: The Chairman and Board of Trustees.

Line management: Scholarships Programme Manager, Financial Controller, Finance and Programme Administrator.

Salary: £80,000 - £85,000 pro rata.

Job type: Part-time (three days a week), permanent. 

ABOUT THE ROLE

We are looking for an experienced organisational manager, who will mentor our small and highly motivated team and bring proven expertise around financial and people management and governance as well as of building relationships with different stakeholders and providing strong accountability to charity trustees.   You will have an understanding of the Levant region of the Middle East, a commitment to bridge building and respect across cultures and a conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.

Our outgoing CEO originally came to the UK as a Saïd Foundation Scholar to study at Oxford University and has worked for the Foundation for over six years.  He is leaving to return to Syria.  We are looking for an experienced manager to carry on his work in leading our team, maintaining close relationships with our Trustees, partners and students and ensuring that the Foundation’s programmes are run to the highest standards. 

ABOUT THE SAÏD FOUNDATION

The Saïd Foundation was established as a non-sectarian and non-political charity in 1982 by Wafic and Rosemary Saïd to bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region of the Middle East and on the UK, and on education as a powerful tool to make change.  It is governed by a Board of Trustees and the Board’s Student, Projects, Audit and Investments Committees.  Khaled Saïd has just become Chair of the Board. 

Since 1984, our longest-standing programme, the Scholarships Programme, has offered opportunities to outstanding individuals with leadership potential to be drivers of positive change within our target countries of Syria, Jordan, Lebanon and Palestine. It brings these change agents to the UK to study for Master’s degrees at exceptional universities and maintains close contact with them during their studies and beyond.  Our amazing community of over 700 alumni have gone on to become outstanding leaders in many fields and to build bridges and respect across cultures. 

The Foundation’s founder, Wafic Saïd, is also the founder of Oxford University’s Saïd Business School, now one of the world’s leading business schools.  The Saïd Business School Foundation (SBSF), also an English charity, was established in 1998 to support the development of the School in its pursuit of excellence. Its Strategic Development Fund  provides grants in support of initiatives that will have strategic value to the development of the School.  SBSF is funded and administered by the Saïd Foundation. 

The Foundation’s humanitarian work has responded to the shifting needs of the region over immensely challenging times.  Since 2011, it has focused on supporting Syrian refugee communities in Lebanon and Jordan through grants to major international non-governmental organisations.  Most recently, it has provided support for Gazan children orphaned by the destruction of their homeland.  Before the conflict in Syria began, the Foundation ran a capacity-building programme across the country for those working to support Syria’s disabled children. It helped to set up a sister organisation in Syria, the Saïd Foundation for Development, which will take forward future work in Syria and is now considering how to support the needs of a post-Assad Syria.

In recent years, the Foundation has also worked to promote better health outcomes for people everywhere by making grants to innovative and impactful projects at world-leading medical research institutions based in the UK and known to the Saïd family. 

JOB DESCRIPTION

Job purpose:

To lead a small, motivated team in the best-practice implementation, monitoring and evaluation of the Foundation’s programmes and grants and to build strong relationships with the Foundation’s Trustees, partners and scholars.

Responsibilities:

1. Programme and grant management

a) To oversee the management of the scholarships programme, ensuring the selection of outstanding students from the Levant region and the Foundation’s duty of care to them while they are in the UK.

b) To oversee the Foundation’s grant-making programmes, ensuring that grants agreed by the Trustees are informed by rigorous due diligence and are monitored effectively.

c) To provide guidance as necessary to the Board and staff of the Saïd Foundation for Development in Syria on governance and project management matters.

d) To oversee the evaluation of the scholarships programme periodically, and grant-funded projects as necessary, to ensure they achieve their intended objectives and apply learning to their improvement.

2. Organisation and staff management

a) To devise and implement annual plans for implementation of the Foundation’s work, define the level and timing of human and other resources required to deliver the plans and develop key performance indicators to report progress against plans to the Board.

b) To foster a supportive work culture, managing staff in line with best human resource practice and ensuring high levels of motivation and strong performance.

c) To recruit staff, when necessary.

d) To oversee the effective operation of all office systems, including IT and the scholarships platform and database, and introduce improvements (for example, in the use of AI).

e) To ensure that health and safety aspects are taken into account appropriately when the Foundation’s staff, students and Trustees are travelling in connection with the Foundation’s activities.

3. Governance and Trustees

a) To meet regularly with the Chairman to ensure he is fully informed of developments and to support planning for Board and Committee deliberations.

b) To engage Trustees actively, drawing on their expertise to enhance the work of the Foundation, and report to them regularly on the Foundation’s work.

c) With the help of other staff, to make recommendations to the Foundation’s Committees on their focus areas and ensure high quality papers for Board and Committee meetings and timely follow up of action points.

d) To remain up to date with developments in charity governance and regulation to ensure that the Foundation follows best practice and is compliant with regulations.

e) To identify key risks to the Foundation’s funding, operation and reputation, ensuring that controls are in place for their mitigation and their inclusion in the risk register.

4. Financial, accounting and investment matters (with the Financial Controller)

a) To ensure that accurate annual budgets for the Foundation’s programmes, staff, administration and property management costs are approved by the Trustees and that cash flow projections support decision-making on the timely funding of the Foundation.

b) To ensure that monthly management accounts and annual statutory accounts provide all necessary information for accountability and management purposes.

c) To oversee rigorous internal controls for the Foundation’s payments and receipts.

d) To support the Investment Committee in ensuring the effective management and secure custody of the Foundation’s financial and property assets and monitoring of the performance of these investments.

5. Saïd Business School Foundation (SBSF)

a) To ensure that all Strategic Development Fund (and other) grants meet the objectives agreed with the School and monitor the impact of the grants through the School’s reporting.

b) To oversee high-quality reporting to SBSF’s Board of Directors and its Committees including on the overall development and performance of the School.

c) To monitor the continuing fulfilment of undertakings made to SBSF by Oxford University so that any departure from these undertakings can be assessed by the Board.

d) To ensure that all SBSF’s accounting and other regulatory requirements are met.

6. Representing the Foundation

a) To represent the Foundation externally at events and meetings and ensure that its own events provide a warm, welcoming and inspiring experience for invitees.

b) To build enduring relationships of trust with existing and new partners.

c) To ensure that the Foundation’s engagement with its students and alumni creates a strong sense of belonging to the Saïd Foundation “family”. 

PERSON SPECIFICATION

Knowledge, skills and experience

Essential

a) Strong relationship building skills with a wide range of people (such as Trustees, partners and students).

b) Experience of managing, motivating and mentoring a team to achieve their potential.

c) Excellent and engaging communications and presentation skills, in person and in writing.

d) Strong experience of the UK charity sector and charity regulation and governance.

e) Proven experience in budget setting, financial planning, and financial management.

f) Excellent organisation and management skills, with the ability to manage a number of tasks at the same time.

g) An understanding, and personal experience, of the Levant region of the Middle East.

h) An existing and unrestricted right to work in the UK.

Desirable

i) Experience of recruiting exceptional students and of supporting their needs as overseas students.

j) Experience of developing, implementing and delivering educational and/or humanitarian programmes.

k) Experience in grant making, including due diligence, agreement management, monitoring and evaluation.

Attributes

a) A commitment to bridge building and respect across cultures.

b) A conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.

c) An adaptable approach including the flexibility to undertake a wide range of tasks.

d) A “can do” attitude, enthusiasm, resilience and energy.

e) Integrity, humility and discretion.

OTHER BENEFITS

- Employer’s pension contribution of 5% of salary.

- 25 days’ holiday in addition to bank holidays.

- Private health insurance.

HOW TO APPLY AND RECRUITMENT PROCESS

To apply, please email a CV outlining your relevant experience, including how it meets the requirements of the job description, along with a cover letter of no more than two pages explaining your interest in the role and addressing the criteria set out in the person specification. Please refer to the attached application brief for more information.

Deadline for applications: Monday 9 March 2026 at 10:00 UK time.

Interviews: First interviews on 19 and 20 March; second interviews on 23 and 25 March. First interviews will be in person in central London or, if necessary, by video call depending on candidates’ ability to travel. Second interviews will be in person in central London. 

We are happy to offer informal, pre-application conversations about the role. 

IT Operations Delivery Lead

Contract: Permanent , Full time – 35 hours per week

Location: London, UK.

UK hybrid working – a minimum of 60 % of working time is spent face-to-face in the London office with flexibility around the remaining two days. As needed, the role might be required to be in person more than 3 days on any given week.

Salary: £57,415 - £60,436 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The WaterAid global IT team is a strategic, customer-focused function that enables secure, scalable and sustainable technology services across our federation.

The team leads the delivery of front-line IT support, cybersecurity and infrastructure services, while also guiding the strategic development and integration of applications and enterprise architecture.

In addition to providing direct services to over 250 UK-based staff, the team supports WaterAid personnel across more than 20 countries, working in close partnership with external vendors and in-country teams to ensure a consistent, high-performing global IT experience.

Through a focus on technical standards, resilience and innovation, the team plays a critical role in delivering WaterAid’s digital ambitions and ensuring technology underpins effective, efficient and impactful global operations.

About the role

As our IT Operations Delivery Lead, you will ensure the reliable, efficient delivery of core IT services and drive operational excellence across WaterAid’s global technology landscape, working closely with the Managed Service Provider, technical delivery teams and colleagues across the UK and international programmes to enable sustainable, scalable change.

In this role, you will:

• Lead the delivery of reliable, responsive IT support services across UK and global operations.
• Manage and optimise the performance of the Managed Service Provider, ensuring strong vendor relationships and effective service governance.
• Act as Product Owner for the service management platform (ServiceNow), driving process maturity, user experience and continuous improvement.
• Coordinate the smooth transition of new tools, platforms and services into operational support through readiness planning and clear handovers.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience leading IT service delivery or IT operations in a complex or multi-country environment.
• Ability to manage third party suppliers, including SLAs, escalations and continuous improvement.
• Strong communication and collaboration skills, able to work with technical and nontechnical stakeholders.
• Ability to analyse service performance data and drive practical, scalable improvements.

Although not essential, we’d prefer you to have:

• Experience acting as Product Owner or Service Manager for an ITSM platform such as ServiceNow.
• Knowledge of ITIL practices and service management frameworks.
• Experience supporting operational change, automation, or service optimisation initiatives. 

Closing date: Applications will close 12:00 PM UK time on 02 March 2026. Interviews are expected to take place week commencing 09 March 2026.

How to apply: Click Apply to answer the pre-screening questions and upload your CV only.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current 5-year strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

We are seeking an experienced, driven and passionate Head of Philanthropy to lead on delivering income from our High Value (HV) audiences and income streams. We are looking for someone with energy and ambition, who can demonstrate strategic leadership to maximise fundraising opportunities across Major Giving, Trusts and Foundations, Special Events and Corporate Partnerships. The post holder will be a key part of the Fundraising Leadership Team, helping to grow our supporter networks, optimise supporter experience and contributing to the development of the overall fundraising growth strategy, at this crucial stage as we complete the current cycle and move into our new 5-year strategy period in 2027.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.

From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.

You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukaemia research and save more lives from this devastating disease. You will report to the Director of Fundraising, working alongside the Head of Public Fundraising, and collaborating across the wider organisation to ensure fundraising aligns with our organisational priorities and values (Bold, Collaborative, Curious) and feels insight-driven, strategic and competitive in a crowded marketplace.

Leukaemia UK and You 

In 2025 we invested in growing our fundraising team so that we could fund more life-changing research, to increase our understanding of leukemia as a disease, and accelerate the development of kinder, more effective treatments. This included investment to grow the Philanthropy fundraising team, develop new fundraising products, increase our supporter networks, and build a stronger pipeline. As a result, we have seen significant year-on-year growth for a charity of our size and are keen to maintain this trajectory with the opportunities in front of us.

We are in the final year of our current 5-year organisational strategy cycle and in the process of developing our new 5-year fundraising strategy, so you will be instrumental in bridging the gap, delivering against agreed income targets for 2026 and driving forward new plans into 2027. 

Reporting to the Director of Fundraising, the post holder will at times be required to work both strategically and operationally, autonomously and collaboratively, as a critical member of the Fundraising Leadership Team.  You will be results-driven with an appetite to innovate and drive continuous improvement, leading to increased conversions, deepened relationships, and long-term high value support to upscale our research programme.

Skills and Experience

• Previous experience of being a Head of Philanthropy, demonstrating strategic leadership with a remit that includes oversight of a broad High Value fundraising portfolio, across multiple income streams.
• Experience of applying the principles of Philanthropy fundraising to develop and nurture a growing pipeline of 5- and 6-figure gift opportunities for supporters able to give at the highest levels.
• Experience of managing engaging Major Giving and Trusts & Foundations fundraising programmes to generate a warm pipeline of 5- and 6-figure gifts.
• Experience of overseeing a Special Events programme, comprising both fundraising and cultivation events.
• Experience of overseeing a Corporate partnerships portfolio and representing the charity at a senior level.
• Demonstrable experience of managing a high-performing team, focussing on creating a culture where people thrive as individuals.
• Strong experience of building effective relationships with internal and external partners, senior stakeholders and suppliers, leading on the key relationships for the charity. 
• Strong written and oral communication skills with a real talent for connecting and influencing people at all levels.
• Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising events and campaigns.
• Proven experience of driving effective High Value stewardship programmes to maximise supporter experience.
• Great listening skills and the ability to interpret the needs of individuals, teams, and organisations.
• Ability to think through complex issues and produce evidenced-based judgements.
• Experience of setting and managing annual budgets, monitoring, and reconciling results and financial performance in income and expenditure. Providing associated narratives and monthly reforecasts.
• Working to a wide range of financial and non-financial KPIs set in annual activity plans. 
• Ability to work well cross-organisationally, recognising different teams’ priorities and workloads.
• Entrepreneurial and results-led, with the ability to lead programmes of fundraising activity, with strategic, well thought through resourcing to deliver growth.

Knowledge

• Excellent specialist knowledge of the principals and methods underpinning successful Philanthropy fundraising and stakeholder management across Major Giving, Trusts and Corporate partnerships.
• Up-to-date knowledge of current fundraising trends.
• High level knowledge of Salesforce CRM and how best to steward supporters.
• High level knowledge and understanding of charity law in relation to legacy fundraising, GDPR, PECR, data protection and other relevant fundraising regulation.

Role specifics

• Hours: 0.8 FTE are 30 hours per week – days and times to be agreed
• 12 months fixed term contract – maternity cover
• Location: We are very flexible! Whilst our hybrid working policy is a minimum of two days per month in our London office, for this role we would typically expect the role holder to be in the office once a week.   
• Salary range £55,000 - £65,000 (FTE)

Applications

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this broad and challenging leadership role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.

• First interviews will be held via Teams Monday 16th and Tuesday 17th March 2026
• Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5Bl on either Tuesday 24th or Wednesday 25th March 2026
• We are proud of our benefits – see a summary on our website in the section Work With Us

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 8th March 2026

I look forward to hearing from you! 

Holly Hastings-Payne

Director of Fundraising

Sydenham Garden is seeking a Community Activities & Volunteering Lead on a Fixed term contract to end of December 2027 to join our team of 14 staff and approximately 70 volunteers in delivering adult mental health and dementia services in our beautiful garden settings in south-east London. 

Position: Community Activities & Volunteering Lead

Contract: Fixed term to 31st December 2027, full time - 37.5 hours per week. Some regular working outside Monday-Friday 9-5 may be required, for which TOIL will be available. Part time and flexible working applications also considered.

Salary: £32,644 plus 6% pension contribution.

Annual Leave: 33 days inclusive of Bank Holidays.

Location: Sydenham Garden Resource Centre, SE23 2LW & De Frene Market Garden, SE26 4AB.

Application closing date: Thursday 5 March 2026, 9am.

Interview date: Thursday 12 March 2026.

About the role

Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.

About you

You’ll have experience of recruiting, working with, and managing volunteers, including delivery of skill-building and development activities for volunteers with Lived Experience of mental and/or physical ill health. You’ll have excellent people skills and the ability to demonstrate sensitivity, kindness, and a person-centred understanding of different mental, physical, and neurological needs. You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or dementia. You’ll have line management experience and be able to provide strategic direction as well as be able to innovate and develop new initiatives and balance competing priorities while being willing to play a team role and get stuck into different activities.

Why you should join us 

We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.

Equity, Diversity and Inclusion

Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

Recruitment Timeline

Deadline for applications: Thursday 5th March 2026, 9am.

Interviews: Thursday 12th March 2026.

PLEASE SEE ATTACHMENT BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.

Working as part of the Casework Team, the Triage caseworker will be the first point of contact for
beneficiaries seeking support: following the triage process to establish the initial needs; moving
forward the requests; and following up once the casework process has been completed.

This role will involve assessing the needs of the children and family to provide recommendations for
appropriate assistance, including financial assistance for welfare needs, advice, and support to
families in the management of finances, and assessment of child specific needs

Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the
Naval Children’s Charity. They work closely with other organisations to ensure that children and
families receive appropriate and prompt support.

The role of caseworker is to assess the needs of the children and family and provide
recommendations for appropriate assistance to the Senior Caseworkers and Senior Leadership
Team. This includes financial assistance for welfare needs, advice and support to families in the
management of personal affairs and finances, and assessment of child specific needs.

Caseworkers should be empathetic and non-judgmental.

Caseworkers will receive induction training both in house and externally to include use of the
bespoke CMS (Casework Management System) used by the Armed Forces Charity Sector. The
role is subject to DBS checking. It may require some home visits and travel around the UK.
Triage:

• To act as the first point of contact to the Casework team for beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of need by triaging telephone calls, emails and applications received through Mosaic, Lightning Reach and other referral routes.
• Contact families who submit an enquiry through the Charity website or via email
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Accurately record beneficiary information in the CRM system, ensuring timely, detailed, and confidential case notes
• Identify urgent or emergency requests for support and escalate to a Senior Caseworker for prioritising
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need
• Process day to day invoices and pass to the Senior Leadership Team for payment
• Maintain up-to-date understanding and awareness of the Royal Navy
• Uphold organisational values at all times, conducting work with integrity, professionalism, and compassion.
• Deal with enquiries and correspondence from beneficiaries
• Investigate applications for grants and, following assessment, produce recommendations for the Senior Caseworkers, Senior Leadership Team and Grants Committee
• Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries
• Establish a relationship of trust with beneficiaries.
• Offer advice and guidance including relationship, bereavement, family counselling and sign posting where appropriate both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities
• Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary
• Seek opportunities to encourage other organisations to work proactively with beneficiaries
• Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies
• Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s data protection policies
• Keep abreast of developments in your allocated lead area on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system
• Regularly update personal training and skills
• Such other relevant duties as may be assigned from time to time

Person specification

Essential

• Understanding of military life and the impact on serving personnel, veterans and their families
• Be able to demonstrate empathy, emotional intelligence, and non judgmental communication
• Evidenced knowledge and experience of charitable and financial support to beneficiary groups
• Strong communication, organisational and record keeping skills

Desirable 

• Confident using IT including Microsoft Office; knowledge of grants or other CRM
• Experience of recording information into a CRM (training will be provided)
• Familiarity with the Royal Navy and the Service charity sector
• Evidence of working effectively in co-operation with other charities and organisations.

Personal qualities 

• Adherence to NCC’s values
• Integrity, honesty and professionalism at all times
• Able to treat all people with respect and dignity
• Willing to take responsibility for actions and remain accountable
• A team player

The tasks listed in this job description are not designed to be exhaustive and may vary from time
to time according to the needs of the Charity. This document will be reviewed in consultation
with the post holder as the role and services provided by the organisation develop.

The Naval Children’s Charity is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and associated professionals
to share this commitment.

 

This role requires that you are resident and have the right to work in the UK.
Purpose of the role:

It is initially a 12 month role, but we are actively seeking longer term financing for it. The role will:

• Recruit a cohort of Scotland-based spokespeople to be trained by NEON and then booked into the media
• Run the Scottish Spokesperson Network - helping NEON position itself as an aide to broadcast journalists and helpful to NGOs, campaign groups and activists on the ground - with a particular focus
• Seek opportunities for long term funding of the role, alongside the co-director of Comms​​

About the Spokesperson Network

The Spokesperson Network trains and supports people to speak on television and radio. We are substantially boosting the number of progressive, diverse voices in this space to challenge opposition narratives and boost coverage of underrepresented issues.

The programme works by training, coaching and providing PR booking support for spokespeople from civil society working on social, environmental and economic issues. So far we’ve had over 11,000 high-profile media bookings including Question Time, Newsnight, Good Morning Britain, LBC, Channel 4 News, BBC 5 Live, Today, Sky News and ITV News plus many more.

What you will be doing

Here are the key responsibilities of this role:

• Run two Scotland-based Spokesperson Network Trainings
• Keep on top of the current trends and topics in the Scottish media and political environment
• Seek to book the spokespeople who have been trained into the media - with expectations of providing each person trained with ongoing media opportunities
• Support on the Spokesperson Network more widely - booking people into the UK-wide media.
• Be a key part of the Comms Hub - helping with other peoples projects, delivering training and bringing insight and ideas to team spaces.
• Play an active part in the whole NEON team, contributing to organisation-wide plans

Who you are:

• Experience in journalism, communications, media relations or a role that incorporates these skills.
• A great knowledge of the Scottish media and campaigning environment
• Experience delivering media, press or spokesperson training.
• Good writing and editing skills, including an eye for detail.
• Excellent interpersonal skills and communicating appropriately with different stakeholders.
• Project management experience demonstrated through being proactive and well organised, with the ability to meet tight deadlines and manage multiple priorities
• Ability to work well under pressure, meet the demands of a dynamic organisation and accommodate changing circumstances.
• An affinity with NEON’s aims and objectives and organisational values of solidarity, generosity and respect
• Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion.
• Experience working in the economic and social justice campaigning community in any kind of capacity.
• Willing to continuously learn and grow - with good emotional intelligence and self awareness including around your own power, and an ability to give and receive feedback well, and sit in (and encourage) healthy conflict and disagreement
• Committed to NEON’s purpose of building the strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect

Hours

Full-time, which for NEON is 28 hours a week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days, that’s totally up to you. Hours are generally flexible, with some core meetings everyone has to be at.

Benefits

A 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget

Location

Scotland - but with occasional trips to London. Because this is a place-based hire you do not have to be in our London office 25% of the time, but you are very welcome to.

About us:

NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”

We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future.

To build a culture and community that lasts, we organise around three values:

● Solidarity - we’re here to change the system and that requires working together across issues and sectors that aren’t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements

● Generosity is about sharing our time, resources and learning with one another as we support each other’s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there

● Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.

So:

• We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
• We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.

Dates: Application deadline: 15 March 2026, 11.59pm

Interview dates: First round of interviews: 31st March and 1st April 2026 Second round of interviews: 8th April 2026

As Community Coordinator, you will be welcoming everyone who walks through our doors, running fun and inclusive activities, and helping people access the support that they need. 

This role is a demanding, people-focussed position and the successful applicant will have an outstanding ability to relate to and draw the best out of our community at The Oasis Centre.

What you will be doing:

· Giving a warm, genuine welcome to everyone who visits the Centre

· Planning, preparing, and running fun, engaging, and inclusive community activities in our free café

· Helping people find the right support by signposting them to services within the Centre

· Responding calmly and wisely to issues that present themselves, offering reassurance and support

· Welcoming visiting organisations and ensuring they feel part of the Oasis culture

· Living out and actively modelling the values of Oasis every day

· Setting the tone of a safe, respectful, and uplifting environment by challenging negative behaviours appropriately

· Supporting the wider Oasis team with other tasks when needed

What we’re looking for:

· An Occupational Requirement exists for the post-holder to be a practicing Christian in accordance with Section 2 of the Equality Act 2010

· A natural “people person” warm, approachable, and welcoming

· A great communicator who can connect with people from all walks of life

· Patient, kind, and trustworthy, someone who can be relied on

· Organised and self-motivated, able to take initiative

· Calm under pressure and confident in handling conflict well

Person Specification:

E = Essential D = Desirable

1. Education/ Training

GCSE Maths and English minimum 5 or above (High C and above) (E)

2. Experience

A minimum of 2 years relevant experience (this can be from a wide variety of backgrounds) (D)

Experience of working with disadvantaged people (D)

Experience of communicating effectively and persuasively using a variety of media (D)

Experience of working within a small-medium charity (D)

Experience of working in a community setting (E)

3.       Essential Skills

Excellent organisational skills: including goal setting, prioritising competing demands and meeting deadlines (D)

A clear communicator at all levels, with excellent written and oral communication skills, including the ability to write clear and comprehensive reports. (E)

Ability to work independently and to identify and prioritise own workload (E)

Ability to work as a supportive and productive member of a team (E)

Flexibility to deal with constantly changing circumstances and a cool head under pressure (E)

Excellent conflict resolution skills (E)

Good interpersonal skills (E)

Confident at networking and building up productive relationships (D)

4. Relevant Aptitudes

Compassionate with a heart for the disadvantaged (E)

Flexible and occasionally willing to work outside of usual working hours (E)

5. Personal

Willingness to uphold the vision, mission and values of The Oasis Centre (E)

Approachability: a friendly, welcoming and caring nature (E)

An ability to relate to, include, and bring the best out of The Oasis Centre’s community (E)

An ability to positively interact with all of our community, volunteers and staff (E)

6. Beliefs

It is an Occupational Requirement for the post-holder to be a practicing Christian in accordance Section 2 with the Equality Act 2010 (E)

Help shape a future where people with motor neurone disease (MND) receive joined-up, person-centred support. As a Programme Lead - Integrated Support, you will guide the development of a new integrated support model, coordinating activity across seven connected work-packages and ensuring progress that is timely, focused, and grounded in real need.

As the Programme Lead, you will work across teams to plan, align, and drive programme delivery. You will ensure each area of work is clearly structured, purposeful, and supported, while maintaining strong relationships across the Motor Neurone Disease Association.

Key Responsibilities

• Lead planning and delivery of projects within the Integrated Support Programme
• Maintain a clear programme framework that supports governance, prioritisation, rick-management and quality assurance
• Collaborate with senior leaders to inform strategic direction and future development
• Engage colleagues, volunteers, and community stakeholders to support innovation and inclusive co-production
• Track progress, evaluate effectiveness, and embed continuous improvement
• Oversee budgets, resources, timelines, and project standards
• Identify and manage risks and interdependencies
• Promote integrated, person-centred approaches rooted in lived experience and best practice

About You

• Experience leading complex project portfolios within service-focused settings
• Knowledge of service improvement and the ability to apply recognised Quality Improvement methods
• A formal project management qualification (e.g., PRINCE2, APM, Agile)
• Skilled in programme framework development, resource planning, and financial oversight
• Strong analytical skills and confidence using metrics to inform decisions
• Excellent stakeholder engagement skills and clear, inclusive communication
• Ability to lead collaboratively, supporting both staff and volunteers
• Strength in risk management and constructive problem-solving

Further information about MND Association and full job description is available in the attached Candidate Pack.

This is a home-based role with a requirement to travel to Northampton, London and regionally in-line with role and organisation requirements.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.