Permanent "Support Worker" Jobs
Emmaus Oxford is looking for a charity retail Deputy Store Manager, to join our retail management team running our large charity superstore in Cowley, Oxford. Emmaus provides housing, support and meaningful occupation in our social enterprise, to up to 28 ex-homeless men and women [known in Emmaus as Companions]. As well as providing retail management, the role also involves coaching and training companions and working closely with our team of Progression Workers and our Learning & Development Manager. Emmaus collects donations of furniture and household goods from across Oxfordshire and these are sold to the public at our superstore in Cowley and through our online sales business. Proceeds from sales make a major contribution towards our housing & support service. This is a part time role working 22.5 hrs. [3 days] a week and may involve some weekend working and key holding responsibility. It’s a great opportunity to join a growing charity, in a rewarding role, working directly with the charity’s beneficiaries. Your work will directly help ex-homeless men and women, local people on low incomes and help create a better environment through recycling and reuse.
The client requests no contact from agencies or media sales.
caba’s purpose
as an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances.
our vision is that everyone in the ICAEW community can fully participate in life.
your role at caba
to support the delivery of service by providing person centred expert advice, guidance and advocacy case management support, ensuring that people access appropriate support and caba provides impactful solutions to a variety of presenting issues for people in need to help them achieve long term sustainability and empower them to have greater control over their lives.
your key responsibilities:
advice and advocacy
· provide advice, advocacy, support and guidance to service users based around the specific needs presented and/or holistically identified for service users’ in the UK and overseas who are in hardship, living with long-term physical and mental health issues, have caring responsibilities and/or are potentially vulnerable and in distressing or crisis situations.
· take ownership of a full case workload, prioritising service users’ needs while engaging sensitively, research and propose an appropriate tailored course of action, confirming in writing so as to manage the service user expectations, and agree commitments, facilitating a positive service user journey.
· provide specialist advice and casework to service users with income maximisation, budgeting and challenging welfare benefit decisions, through detailed written submissions at mandatory reconsideration and appeal stages, including representation at first tier tribunal hearings and any other relevant hearings where appropriate.
· maintain safe working practices and ensure that home visits, safeguarding, GDPR and confidentiality procedures and policies are adhered to at all times.
· share insights with support service team and contribute to ongoing service development to ensure that the support meets the evolving needs of the service user.
grant making
· carrying out comprehensive reviews of applications for financial assistance on behalf of service users, writing accurate and impartial ‘reports’, preparing financial statements, making recommendations for donations and presenting to caba’s Support Fund members panel for approval or decline of financial assistance/donations/grants.
casework management
· work collaboratively with the support services team by providing advice with day to day cases relating to welfare benefits, as well as taking part in technical case reviews with peers in meeting caba’s quality assurance standards.
· support the service users with completing caba’s outcome and feedback survey to capture information to measure impact and improve services
· liaise with internal and external stakeholders to promote and share understanding of caba in house services, economic and social issues affecting our UK and overseas service users
· maintain up-to-date information and input accurate data into the CRM database regarding each service user case and case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
to be successful, you’ll have:
- extensive knowledge of welfare benefits, health and social care, economic/social issues of those living inside and outside the UK
- case management and processes (advice and advocacy led support)
- person centred working – working with the person at the centre of the support
- safeguarding (adults and children), confidentiality and data protection procedures
- proven knowledge of the charity sector, agencies, contractors and local authorities
- good working knowledge of social security legislation that may impact or affect service users
- working to agreed objectives and within caba’s policies, procedures and processes
- able to plan and manage own workload and meet deadlines
- ability to identify areas for improvement (team services, processes)
- ability to collate information and use it to produce accurate, detailed and objective reports
- excellent administration skills and database and CRM system experience at a reporting and process level
- excellent written and verbal communication skills including the ability write clearly and keep accurate records with great attention to detail
- excellent IT skills including the ability to use Word, Excel, Outlook, Dynamics and Microsoft Teams
- extensive experience in an advice and advocacy role providing specialist advice and casework to service users
- substantive experience of providing welfare benefits advice, including up to date knowledge of statutory frameworks (mandatory reconsideration and appeal stages) and the ability to identify implications of change in legislation to welfare benefits
- experience of dealing with a diverse group of people with complex support needs, living with a disability or long-term health condition acting with integrity and fairness while providing practical, long-term solutions
- experience of quality assurance processes.
why caba?
You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays.
We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. We have varied working patterns so we’re open to talking about any flexible working arrangements that could work for you.
Interested?
Take a look at the job description for further details. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.
If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.
If you have any questions about the role, please contact Ola Opoosun, Head of Support Services for an informal discussion.
**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check
Deadline for applications: 6th June 2024
Interview date: 13th June 2024
The client requests no contact from agencies or media sales.
We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS), covering the North and North East.
You will work from home or a local VS office if available, 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload and will have experience of achieving key performance indicators, as set by the Operation managers and Deputy Head of Service.
We pride ourselves on providing exceptional trauma informed advocacy and support to all service users and you will have an understanding of the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.
You will also enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams) and will have experience in building constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have a great opportunity for a Supported Housing Manager to join our Specialist Housing Team on a permanent basis. Based from our offices in Christchurch or Exeter, you’ll lead our teams across the South region, working flexibly between our offices and home.
Our Specialist Housing team provide a wide range of housing management services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
The Role
You'll lead, manage and motivate a team responsible for providing a range of housing management services to our supported housing residents, working collaboratively with colleagues across our supported housing schemes, our Locality teams, related Customer functions and support services. You will ensure that our supported housing is managed in line with contractual obligations, taking responsibility for financial performance and lettings while regularly identifying service improvements and maintaining high quality data.
Responsibilities include:
- Delivery of a consistent high-quality customer-centric support services, such as allocations, income, and tenancy management
- The operational performance for an area of our supported housing, managing key areas such as health and safety, compliance, finance, customer satisfaction, and lettings
- Partnership working – building and managing our relationships with a range of local authorities and external partners
- Ensuring that services are delivered within approved budgets, in accordance with contractual requirements and within legislative and regulatory frameworks and best practice
- Leading on investigation of complaints and cases of anti-social behaviour, ensuring resolution
- Taking responsibility for ensuring that we provide our residents with a safe living environment, that staff and contractors are working in a safe fashion
What you'll need
You should have previous experience in a similar role, either with a background from within housing or experience with partnership working and leading successful teams. Knowledge across specialist housing is advantageous but not essential. You’ll also need:
- Demonstrable team leadership experience, developing and supporting a high performing team
- Excellent stakeholder management experience, with an ability to build effective relationships with internal and external stakeholders
- Effective communication skills, influencing and adding challenge where needed
- A clear focus on customers and understanding their needs to deliver excellent customer experience
- Ability to identify and find innovative solutions to any challenges
We have some fantastic benefits at Sovereign, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Private medical insurance, dental insurance & critical illness cover
- Wide range of training courses available to support your career development
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.
A basic DBS will be undertaken for the successful candidate
The client requests no contact from agencies or media sales.
Are you looking for a career change?
Do you want a role that offers you an opportunity to support the needs of people affected by cancer in areas where access to services is a challenge?
This could be the perfect job for you.
This is a rare and exciting opportunity for and enthusiastic individual to join a growing and dynamic healthcare team to provide support for anyone affected by cancer.
We know from research that patients who live in areas of social deprivation and financial hardship have some significant health and non-healthcare care needs relating to their cancer experience but also, they find it difficult to access conventional cancer treatment and support services.
Our vision is to address the health inequalities in our area and improve access to holistic cancer support by bringing the services to an area where people can access. Working at our Big Purple Bus locations, you will be seeing clients face to face and also providing telephone and digital support.
This is an extremely rewarding role, and we would welcome applications from candidates who feel passionate about making a difference to the lives of those living with and beyond cancer.
Main purpose of post
• Act as first point of contact on the Big Purple Bus for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately.
• Manage professional and self-referrals to the service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated information and support.
• Meet with people on the Big Purple Bus predominantly to provide face to face support when accessing the service (patients/clients, carers, relatives, professionals), providing high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.
• Act as a single point of contact for any on-going Big Purple Bus support services liaising with the individual being supported and any professionals and agencies involved in their care.
• Work proactivity with primary and secondary care and voluntary sector partners to promote Weston Park Cancer Charity and build awareness of the support available for people living with and beyond cancer.
This is a rare and exciting opportunity for an experienced and enthusiastic person to join a growing and dynamic team that provides excellence in supporting people living with and beyond cancer and their families. The post has been created to support the expansion of cancer support services.Applications are welcome from health, social care and voluntary sector professionals with experience of personalised care and understanding of the wider determinants of health, including, social, economic and environmental factors.
The postholder will be part of a team which provides a ‘Single Point of Contact’ for people living with and beyond Cancer and professionals such as clinical nurse specialist, GPs, social workers and voluntary sector partners, in Sheffield and surrounding areas. They will manage referrals to the Big Purple Bus service and triage appropriately including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.
The postholder will provide personalised information and support about cancer and cancer services, within their level of competence, which will enable people to navigate the health and social care system and make choices that are best for them. The post holder will employ a What Matters to You? approach, using Holistic Needs Assessments and Cancer Care Reviews to support collaborative and person-centred practice.
The postholder will be expected to take an active role in contributing towards the development and implementation of Big Purple Bus support services, have the ability to work autonomously as well as part of a wider team, adhering to excellence in service delivery and customer service.
We are looking for someone with a highly organised and flexible approach to work. You must possess excellent interpersonal and communication skills with the ability to adapt your approach to the needs of the people we support.
Posts will have a primary base at the Big Purple Bus but with some occasional working from one of our other locations (Cancer Support Centre & Charity Hub) dependent on service need.
What you do:
Delivery of Information and Support to people living with and beyond cancer and their families.
The post holder will:
• Act as first point of contact on the Big Purple Bus for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately.
• Manage referrals to the Big Purple Bus service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.
• Act as single point of contact for any on-going support services liaising with the individual being supported and any professionals and agencies involved in their care.
• Provide information and support within level of competence of the post (Macmillan Levels of Intervention Criteria L1,2, and L3 under supervision; NICE approved four tier model of psychological support Level 1).
This will include:
• Assess the needs of individuals attending / contacting the Big Purple Bus service and identify the required level of intervention.
• Support users sensitively to help them understand basic clinical information they have been given (e.g. around diagnosis, treatment, effects of the illness and treatment, cancer terminology), helping to resolve situations where users feel they have been given conflicting information. This will include addressing concerns and queries and working to resolve them and the ability to recognise and work within the limits of own competence and responsibility is crucial, referring issues beyond these limits to relevant people.
• Provide basic supporting information around topics such as reducing the risk of cancer, cancer screening, healthy living, the impact of cancer, in the most appropriate format (e.g. written, verbal, and others as appropriate to overcome any barriers to communication).
• Provide information on topics such as e.g. benefits, travel insurance, and facilitate access to services e.g. specialist benefits advice, complementary therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity and externally to address issues identified, and seek advice with more complex issues, directly involving others where necessary, e.g. Cancer Information and Support Advisor or Senior Advisor; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships with partner organisations in primary and secondary and voluntary the sector via networking, also giving talks and presenting at relevant groups.
• Deliver awareness raising activity to promote the service.
Operational delivery
The post holder will:
• Collect and collate data regarding contacts with the service users in person and produce reports of activity as required.
• Contribute to events and displays externally liaising with departments and agencies as required.
• Provide general administrative support to the Health Care Professionals and Outreach Service Manager [FM1] [PM2]
• Work flexibly in order to deliver the objectives of the cancer support service, including attending events and outreach sessions across South Yorkshire, North Derbyshire and Bassetlaw.
• Assist in the development of leaflets, posters and other materials, e.g. To publicise the service, recruit volunteers, support cancer awareness and other events.
• Facilitate open and effective communication with multi-professional teams, both internally and externally.
Management & Leadership
The post holder will:
• Seek advice and support from senior colleagues on clinical matters.
• Adhere to policies and protocols relevant to the post, contributing to their updating and development as appropriate.
• Adhere to systems and processes to promote a healthy, safe and secure working environment and maintain accurate documentation and report any concerns.
• Contribute to the continuous improvement and development of the service, identifying areas for change / improvement and suggesting new approaches and implementing changes in practice identified through other routes e.g. annual service review or user feedback.
• Act as a role model by demonstrating expertise and maintaining credibility, ensuring a positive image of Weston Park Cancer Charity is maintained.
General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant professional registrations and adhere to codes of practice
• Participate in team meetings and events
• Adhere to all WPCC’s policies and procedures including Health and Safety regulations, Equal Opportunities and Safeguarding.
The above job description is not an exhaustive list of all duties required of the postholder.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering and supporting carers?
This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge. You will give advice and information to carers and work closely with them to develop person centred support plans. You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.
If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you. We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities. This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others. Your skills and experience will make a positive difference to the lives of carers and their families.
This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.
Please read the Job Description/Person Specification before completing the application.
Failure to address the requirements of the Person Specification may result in applications not being shortlisted.
Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge
The client requests no contact from agencies or media sales.
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health A&E Link Worker
Reference Number: 215
Salary scale: £23,920 – £25,920 per annum
Reports to: Crisis Services Manager
Contract length: Permanent
Working pattern: 37.5 hours per week over a 7 day rota (typically 3pm – 11pm)
Woking bases: Watford Wellbeing Centre / Watford General Hospital
We have a vacancy for a Mental Health A&E Link Worker to join our team.
About the Project
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Crisis services are:
- To improve the mental wellbeing of people experiencing a mental health crisis in Hertfordshire
- To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.
- To contribute to an improvement in an individual’s mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis, to support better outcomes and reduce the demand on statutory crisis services and emergency services.
About the Role:
The Mental Health A&E Link worker will work closely with individuals in a mental health crisis currently in A&E, by using a person-centred approach to ensure that everyone is supported with dignity and respect.
Key Responsibilities
- To provide a consistent presence in A&E for individuals with mental health needs to access, as well as partner agencies, including A&E staff, integrated discharge teams, mental health liaison teams, CGL, Bounce Back, to refer into.
- To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely A&E discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
- To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
- To undertake assessments of needs and risk, devising crisis and risk management plans, and liaising with services, to facilitate referrals daily.
- To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
- To promote and raise the profile of Nightlight and other HMN services within the hospital to ensure greater community awareness of crisis alternative provision.
- To participate in daily check in meetings with Nightlight at 17:45 and 21:00 through Microsoft Teams, communicating appropriately and sharing information with staff following assessment and onward referral into the service.
- To develop relationships across both Bounce Back and Nightlight teams
- To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
- To record accurately and timely tasks done; utilising our client management system to capture the outputs and outcomes achieved, to monitor service impact.
- To represent Herts Mind Network at external meetings, and network locally to develop contacts, services and raise Herts Mind Network’s profile.
- To encourage a culture of continuous performance improvement at both an individual and service level.
- To build a service that is flexible and adaptable to changing requirements.
- To work in partnership with Mind in West Essex and Mind in Mid Herts to ensure that the crisis alternatives pathway model is consistent across the Hertfordshire and West Essex ICS.
- To participate in training and development opportunities as agreed with your line manager necessary for the role and/or your own development as part of an agreed personal development plan.
- To contribute to reviewing the effectiveness of appropriate crisis interventions for all service users, including but not limited to, contributing to the co-development of the service by supporting service user, family, and carer involvement by obtaining feedback and supporting where necessary chances to be involved in wider service reviews.
- To act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and carers.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is desirable for this role.
Closing date for applications is Monday 24th June 2024
Interviews will be held from the week commencing 1st July 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Support Lead
Hours per week: 37.5 (Full-time 5 days).
Salary: WM6 SCP27 £27,745 per annum.
Based at: Wandsworth Floating Support Service.
Contract type: Permanent.
Looking for an opportunity to make a real difference at one of London’s leading mental health charities?
We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse.
With this in mind, we are proud to present this exciting role in our Floating Support Service. This service support people to live independently, and continues to be the only floating support service in the London Borough of Wandsworth. We’re looking for a mental health professional to join our passionate and dynamic team. You will support the Service Manager to manage the team while delivering high quality effective services.
We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch!
You will:
- Provide support for the Service Manager in the Wandsworth Floating Support Team.
- Work directly with a small caseload of service users, delivering support to enable independence and mental health recovery.
- Carry out and evidence regular assessments of support needs; drawing up, implementing, monitoring and reviewing support plans, risk assessment and outcomes monitoring.
- Promote independence, wellbeing, inclusion, and resilience.
- Provide line management and ‘hands-on’ support to the staff team when complex support issues arise, or breaches of tenancy occur and take charge when there is a major incident.
You are:
- Someone with at least two years’ experience within a visiting support, supported housing team and/or a floating support team.
- Knowledgeable and experienced in working directly with people with mental health needs, including experience of working in a recovery-based service.
- Able to support planning and mental health recovery approaches with a compassionate and empathetic approach.
- Experienced in working across multi-agency approaches to health, including social services, landlords, and other service providers.
- Able to work cohesively and collaboratively within a team.
- Someone with a wide range of life experience, effective communication skills, and able to demonstrate degree level academic experience.
- Competent in using computer programmes and databases.
About us
- We are one of London's leading, community based, mental health charities, and have been providing support for over 50 years.
- We are a supportive team that make it a priority to support the wellbeing of our staff.
- Over 50% of our staff have lived mental health experiences and everything we say and do is rooted in the experiences of people who know what it is like to live with a mental health problem.
- We have an excellent track record of delivering high quality clinical services to a range of local communities across the boroughs we serve.
Why work for us?
- Competitive Salary.
- Life-changing work.
- Learning and development opportunities.
- Passionate and professional workforce.
- Diversity and Inclusion.
- Cycle to work scheme.
- Generous annual leave package.
- Access to Employee Benefits with Employee Assist Programme.
Application process
Please check the Job Description to ensure that you meet the requirements of the role.
Complete and submit the job application by 12.00pm on Tuesday 11th June 2024
REF-214097
About the role:
As a support worker, your primary purpose is to provide comprehensive support to residents within a supported accommodation setting. Your role encompasses a wide range of responsibilities aimed at ensuring the well-being, safety, and development of residents.
You will be responsible for implementing holistic support strategies that address the emotional, practical, and housing management needs of residents. This includes assisting with practical daily task, facilitating access to educational and employment opportunities, and maintaining a safe living environment in accordance with organisational practices.
Additionally, you will manage individual caseloads, create tailored support and safety plans, and regularly assess their effectiveness. Collaboration with residents and other professionals is essential in this process to empower people and ensure their needs are met.
The role also involves daily shift delivery, operational functions, and liaising with stakeholders to address dynamic needs efficiently. Furthermore, you will act as an advocate for residents, collaborate with professionals from various disciplines, and facilitate a cohesive team environment through active participation and support.
About you:
- Person-Centred Support Approach: Ability to create collaborative support plans, build rapport, and foster collaboration with residents.
- Case Management and Assessment Skills: Proficiency in managing caseloads, conducting assessments, and analysing data to identify resident needs.
- Interdisciplinary Collaboration: Strong communication and coordination skills to work with professionals from various disciplines.
- Health and Safety Compliance: Knowledge of regulations and protocols, ensuring adherence to health and safety standards.
- Record Keeping and Reporting: Proficient in maintaining accurate records and preparing reports while adhering to confidentiality protocols.
- Policy and Procedure Adherence: Understanding and adherence to relevant policies and procedures in supported accommodation services.
- Continuous Learning and Improvement: Commitment to ongoing training, participation in reflective practice, and contributing to service improvement initiatives.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date:Wednesday 5th June at midnight
Interview date: Interviews to be held week commencing Monday 17th June
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £35,000 depending on experience
Hours: Full time, 37 hours per week
Contract: Permanent
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!
This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
What will I be doing?
The role of Community Youth Worker is, by nature, highly relational and is a position of great influence that enables you to nurture, inspire, connect and empower young people from all walks of life, so they can make the most of their lives. As such, it is a role which is demanding and carries great responsibility, but provides exciting opportunities to impact the lives of young people.
This is a varied role which carries with it a variety of different aspects and you are expected to manage your own workload and diary and priorities in liaison with your line manager and with the available time. Your role is primarily delivery but does also include some coordination relating to projects and volunteers. Due to the nature of the work you will be expected to work some evenings and occasional weekends.
What do we expect from you?
To meet, build healthy relationships with and help improve the lives of young people in Guildford Borough. This will be achieved through a variety of activities according to the needs of young people and the resources available to Matrix, including, but not exclusive to:
Community Youth Work
Community Youth Work takes many forms and while the actual work is subject to change according to the current needs of young people or Matrix, it may include:
- Detached youth work
- Running/assisting with after-school and/or holiday clubs
- Mentoring young people
- Supporting young people in a social enterprise environment
- Research of young people’s needs in the local community
Youth Café
The Youth Hideaway is our flagship project and is a fun open access youth café run by our team after school at our social enterprise café - The Hideaway.
As a Community Youth Worker some of your time will be spent assisting the Youth Café, Project Lead and Head of Youth Work in delivering this project and it may include:
- Helping to create a safe, fun and inspiring environment for the young people that attend
- Plan, prepare and deliver quality youth sessions
- Build healthy relationships with young people that attend the sessions, identifying and responding to the needs that may arise
Monthly Youth Hubs
Youth Hubs are fun open access youth clubs run by our youth workers in the community. These are run on a monthly basis on rotation in different areas within Guildford Borough. As a Community Youth Worker you will be responsible for planning, organising and running at least one HUB, which may include:
- Creating a safe, fun and inspiring environment for the young people that attend
- Planning, preparing and delivering quality youth club sessions
- Building healthy relationships with young people that attend the club sessions, identifying and responding to the needs that may arise
- Promoting the activities of the Youth Hub in the community
- Exemplify the charity's values and Christian ethos to the wider ‘Hubs’ team, leading them in prayer where appropriate.
- Promote the activities of the Youth Café in the community
GASP Motor Project
Matrix will often work in collaboration with partner organisations and following a successful run of pilot sessions we are pleased to confirm that from September 2022 we will be extending our work with GASP Motor Project.
Working in this setting is very similar to the mentoring work that we offer in schools and you may be expected to:
- Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people
- Manage, monitor and evaluate caseloads as part of the one-to-one support sessions
- Develop and run a variety of contact points for the young people attending the project, including group sessions
- Build good working relationships with the GASP team
Schools Work
Our work in schools is varied and you may be expected to:
- Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people
- Manage, monitor and evaluate caseloads within your allocated school as part of the one-to-one support sessions
- Develop and run a variety of contact points and projects for young people across the school, including group sessions and drop-ins and after school projects
- Alongside the Secondary Schools Project Lead, supervise and build a team of volunteers to work within the school
- Build good working relationships with school staff, CAMHS and other relevant local services
For further responsibilities, see attached Job Description
Personal Specification
Essential
- A strong youth work background in a relevant field e.g.: youth work, teaching, social work
- Able to relate well to young people in all environments including (but not exclusively)school, 1:1, open youth clubs and partner projects
- Capable of building relationships with and liaising with other professionals
- Experience of leading workshops and / or groups sessions with young people
- Able to set appropriate boundaries with young people, in all situations
- Agree with and able to support and work within the Christian ethos of The Matrix Trust. (This job has a “genuine occupational requirement” (GOR) for the post to be filled by a Christian).
- Able to work effectively alone and as a part of a team (including with volunteers)
- Good IT skills
- Excellent interpersonal skills
- This role will require the applicant to travel between multiple locations (local to Guildford) at various times
Desirable
- Professional qualification in a youth work related area (NVQ level 3 or equivalent)
- Experience of working in a school environment in a youth work capacity
- Experience in mentoring
- Experience of working with young people with behavioural difficulties, at risk of exclusion and/or Young offenders
- Experience of leading a team of volunteers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
We are looking for resilient, playful and passionate people to join us our Ofsted “Outstanding” TreeHouse School as a Specialist Teaching Assistant.
In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.
Position: Specialist Teaching Assistant
School: TreeHouse School, Muswell Hill, N10 3JA
Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)
Salary: £24,674 to £26,271 (based on experience)
About the School:
TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £26,271 and an increase every September
- Free healthy breakfast available everyday
- We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.
Start date: September 2024
(Please note, this role may close earlier than the end date dependent on the volume of applicants)
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Engagement Worker
Salary Banding: £27,500 - £28,250
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Hybrid / Hatfield - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
Herts Young Homeless (hyh) are seeking a dynamic and enthusiastic youth engagement worker to join our charity. hyh's strategic aim is to 'Be More Youth Led' and this role is crucial in supporting that commitment. The right candidate will be fun, open-minded, tech savvy and enjoy working using their own initiative. They will be passionate about youth engagement and motivated to translate youth ideas into actionable plans for the charity.
hyh believe that young people should have opportunities to have their voices heard, valued and acted upon in decisions that affect them. Young people are experts in their own lived experiences; at hyh we recognise that they are key to ensuring our services are relevant and work effectively for young people now and in the future.
This role will facilitate a variety of fun and meaningful engagement opportunities for young people to have a voice on decisions that affect them. The successful candidate will create open, safe and inclusive spaces for young people, to enable them to form and express their voice on issues that are important to them and to hyh. The youth engagement worker will have the opportunity to inform, develop and grow our youth engagement offer; if successful this may lead to professional development opportunities such as line management of volunteers and staff.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Co-facilitate annual ‘Youth Summits’; consulting young people from across the county on issues related to the charity/youth homelessness.
- Launch and facilitate a youth advisory board (online and in person). Act as an advocate to deliver key youth board messages to our leadership team and board.
- Co-ordinate work experience and apprenticeship opportunities for young people.
- Organise and co-facilitate social events for our young people.
- Support our young housemates in completing ASDAN qualifications.
- Support the content of our digital communication to young people.
- Complete relevant data to monitor and evaluate the effectiveness of youth engagement work.
- Ensure youth engagement and coproduction is considered at all levels of the organisation to ensure decision making is youth informed where appropriate.
- Develop new an innovative ways of involving hyh services users in shaping our services and coproducing our work.
- Ensure good ‘youth voice’ communication across all hyh services, providing updates at service team meetings.
- Co-ordinate young people’s involvement in staff recruitment, training and induction
- Establish and maintain good working relationships with external organisations and professionals.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Please apply via the link on the vacancy found on our website attaching a CV with a covering letter AND/OR a short (less than 2 mins) video as to why they are passionate about youth engagement.If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Closing Date 7th June 2024 and interviews will be arranged as applications are reviewed but will be no later than week of 10th June 2024. The second stage will be a Young Panel Group Task followed by a personal Interview on the 18th June 2024.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
Do you have experience in working with people with a brain injury?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Developed in 2011 the Approved Provider Scheme is a voluntary standards-based accreditation for rehabilitation and residential units for people with a brain injury.
The scheme enables Approved Provider units to affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our collaborative and supportive accreditation process guides units through every step towards achieving and maintaining exemplary service standards.
The Approved Provider Associate Manager will involve, conducting and writing assessments and working with their Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us as the next Approved Provider Associate Manager to ensure the highest quality care for ABI survivors throughout their journey to recovery.
WHAT YOU WILL DO:
- Conduct Approved Provider assessments, which includes going into brain injury residential units, assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
ABOUT YOU
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
BENEFITS
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
Closing date: Sunday 9th June 2024
Shortlisting date: Tuesday 11th of June 2024
Interview: Monday 17th 2024 or Tuesday 18th June 2024
The client requests no contact from agencies or media sales.