Permanent Operations Manager Jobs

We're looking for an enthusiastic and dynamic Operations Lead who will ensure the smooth running of CCX day-to-day operations. As lead of the Operations Team, you will oversee the finance, HR, coordination of data, IT applications and integration, and corporate governance functions.

The Gregory Centre for Church Multiplication (CCX) helps the Church make disciples in new and renewed ways. We work with willing partners across the Church to catalyse multiplication, equipping leaders through adaptive learning pathways.

We are an agile missional centre, on the edge of the institution. Our team seeks to be audacious, holding a God-shaped ambition; generous; and committed to working together.

CCX’s organisational structure is a hybrid management model, blending elements of both functional and project-based structures. Project teams are formed to address specific initiatives, tasks, or delivery projects. These teams are cross-functional, comprising individuals from different specialties, typically with a project manager working under the direction of a CCX lead. The two core teams of Operations and Media operate as shared services across the organisation.

Under the direction of the Bishop of Islington, a suffragan bishop of the London Diocese, CCX supports church planting and church growth work in London, nationally and beyond.

Collaboration and partnership will be key features of this role, working closely with the Bishop, Chief of Staff, and Team Leads. This role has a strong focus on agile and efficient systems development and improvement, resource optimisation and stakeholder engagement.

They are expected to perform duties with a high degree of independence, initiative, and judgement, including knowing when to resolve issues and challenges directly and when to escalate.

Key Duties and Accountabilities include:

● Ensure the deliverables of the CCX Operations Team are met in accordance with organizational goals and objectives.

● Establish and maintain agile operational structures and systems necessary for CCX's missions, including but not limited to finance, people management, procurement, IT and data management, business applications, corporate governance, and facilities management.

● Manage and supervise staff or contractors within the operations team to ensure effective performance, including roles such as Business Applications Manager, Finance and Office Manager, Data and HR Coordinator.

● Develop, implement, and maintain corporate policies, strategies, and procedures pertaining to finance, human resources, IT, data management, safeguarding, and governance.

● Ensure the capacity and capability to provide support services to CCX team and stakeholders, such as dioceses, church leaders, church planters, TEIs, and Together partners, by recruiting and retaining skilled personnel and providing necessary resources.

This is a full-time role (1 FTE)

There is an occupational requirement that the post-holder is a Christian under Part 1, Chapter 2, section 10 of the Equality Act 2010 

English for Action 

Operations  Lead

Salary: £23,595 (£39325 pro-rated) (likely increase from August 1st to keep up with inflation) 

Hours: 22.5 (3 days) per week

Location: Work from home, with occasional meetings in London required (travel at employee’s expense). 

Duration of contract: permanent 

Closing date for Easy Apply applications: Tuesday May 7th, end of day
Closing date for further applications: Wednesday May 15th, end of day

Interviews to be held on: Friday May 17th in the afternoon

Reporting to: The trustee HR subgroup and a line manager on the Executive Team

The role at a glance: Leading on EFA’s operations, with particularly emphasis on financial management and HR support for our small team of (currently) 8 employees. You’ll develop and administer our People policies, practices and culture to support EFA as a happy, equitable place to work and an effective mission-focused organisation. Scope for both day-to-day care for our systems and creative improvement of how we do things. In addition, to oversee EFA finances; payments received and paid, budgeting, monitoring any financial risks and advising with records/reports to the board of trustees and staff team on a monthly basis.   Read more about the role.

You at a glance: You’re passionate about the community organising and education work we do with migrants in London and the radical participatory ethos of EFA London. You bring strong experience of ‘People work’ and governance of groups or organisations (whether paid or unpaid), with an interest in how to bring the best of conventional operations practisce into a team interested in a more equal distribution of power. You’re a ‘people person’, combining strong communication skills with a strategic eye on moving towards solutions. You’re committed to anti-oppression and promoting healthy workplaces for staff. You have a fastidious approach to the administration which underpins all of this. 

About EFA

English for Action provides free, participatory, and empowering English language classes (ESOL) for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 500 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through trainings, research and partnerships. 

Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making - which you could be elected to join following your probation period. We’re still in transition and there is scope to make a real contribution to developing innovative practice within our workplace. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees. 

EFA employee benefits include: 

• Pension scheme with employer matched contribution, currently at 6%. 

• Pay rises in line with inflation wherever possible (we have a flat pay structure) 

• Tech and cycle scheme

• Flexible working possible based on your needs 

• Continuous Personal Development actively encouraged and training opportunities explored. 

• Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.

• Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave 

• Enhanced maternity/paternity/adoption/shared parental leave pay 

• Enhanced sick pay 

• Collaborative decision making on organisational strategy and practice

• Working within an organisation that makes a huge difference in communities across London and the UK. 

Recruitment process / how to apply

We know applying to jobs can be time consuming! And often candidates with lots of relevant experience can be put off if they don’t fit every part of the job description. 

So, we’re using an ‘Easy Apply’ form, where you can attach a CV and fill out three questions to express interest in this role. Even if you are not sure you quite fit all the specifications - give it a go. It may take as little as 10 minutes. 

We’ll then encourage you to apply at Stage 2 if we feel you have relevant skills and
experience. You’ll then have another  week  to complete a few further questions. 

Get in touch if you’d like to chat informally about any aspect of this job description or the role: 

             

Director of Finance and Operations 

Salary: £73,109 FTE, £43,865 pro-rata for 21 hours per week 

Letchworth Garden City with some remote / hybrid working 

Part time (21 hours per week) 

Permanent 

Flexible working considered 
 
Join our team 

We are looking for an experienced Director of Finance and Operations to join our team.  Are you someone who can provide strong strategic financial leadership and champion a positive working environment? 

 
Our charity 
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that. 
 
The role 
To lead the Finance team to fulfil its role in enabling the MS Trust to achieve its mission and strategic aims. To ensure compliance with appropriate policy and regulations in respect of the financial management of the organisation. To take the lead on financial planning and actively contribute to the overall future strategic direction of the charity. 

 
What we can offer 

• 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days 

• Company pension with enhanced employer contribution. Salary Sacrifice scheme available 

• Death in service benefit 

• Enhanced maternity, paternity and adoption pay 

• Sick pay 

• Hybrid working 

• Employee assistance programme 

• Fantastic office location with free parking, local to town centre and train station with good transport links to London and Cambridge 

• Learning and development policy to develop all staff 

• Cycle to work scheme, volunteering day and season ticket loans. 

To find out more and apply 

Please visit our website to download a job pack and application form (CVs will not be considered).  

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the EDI form, as this allows us to keep our recruitment process fair and neutral. 
 
Closing date: 9am 20 May 2024 
First Interviews: w/c 27 May 2024 

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £50,000 - £55,000 depending on experience
Hours: Full time: 37.5 hours per week
Contract: Permanent
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal, Social Activities.

Closing date: Thursday 23 May 2024. We may close the vacancy early, so please apply as soon as possible.

Interviews will be held w/c 3 June 2024 or earlier by arrangement.
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
This exciting new role within the Research directorate will lead our grants funding programmes, taking responsibility for the management and delivery of our grant rounds and for all aspects of our research award process. They will support the oversight and management of our expanding research portfolio. 
 
We are seeking a confident, experienced professional with experience in a research funding organisation, an understanding of research governance and a scientific background. 
 
If you are interested in the position, please complete the online application form and submit together with your CV. 
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £58 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Director of Research, Director of Research Operations, Head of Research, Head of Research Operations, Research Operations Manager, Research Grants Manager, Research Funding Manager, Research Portfolio Manager, Head of Research Funding, Research Programme Manager, Head of Research Grants, Grants Programme Manager, Research Funding Operations Lead, Research Award Manager, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-213 552

The Operations and Marketing Manager plays a crucial role in the ISG, overseeing both organisational operations and marketing efforts. This position ensures the maintenance of high standards, adherence to regulations, best practices, and organisational efficiency. The role requires maintaining close relationships with the ISG Board, management team, staff and volunteers, ensuring a cohesive and integrated approach to achieving the ISG's mission.

Key Responsibilities: 

Administration and Operations Management

• Develop, maintain, and enhance operating policies, procedures, and principles.
• Enhance governance frameworks and operational strategies.
• Forge and maintain external partnerships to bolster the organization's objectives.
• Oversee office management and serve as the minute taker at key meetings.

Marketing

• ​Lead branding and marketing initiatives to promote ISG and ichthyosis effectively.
• Lead the creation, distribution, and management of ISG literature and digital content.
• Support educational events, activities, and social media engagement.
• Manage the ISG newsletter and email communications.

Finance and Accountancy Support

• Enhance financial systems, procedures, and record-keeping.
• Provide support for annual accounts, bookkeeping, and financial documentation.

Administrative Systems

• Oversee the ISG database, CRM systems, and operational platforms.
• Ensure secure and efficient information sharing and storage and maintain external communication channels.

General Enquiries

• Act as the primary point of contact for all incoming communication and external entities.

Grant Applications

• Lead the identification, application, and management of grants and funding opportunities.

Fundraising

• Develop and manage national, regional, and online fundraising strategies and activities.
• Support and enhance member and external fundraising initiatives.

Event Management

• Coordinate and manage ISG events, liaising with third parties, participants, and volunteers.

Volunteer Coordination

• Develop volunteer recruitment and management strategies, supporting national, regional, and online volunteer activities.

Reporting

• Responsible for the preparation and management of various organizational reports.

Qualifications and Experience:

• Proven experience in operations and/or marketing management, preferably in a nonprofit or similar setting.
• Strong organisational, leadership, and communication skills.
• Proficiency in financial management, event planning, and volunteer coordination.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work occasional weekend hours as required.

Organisation Summary

Earthed (part of Initiative Earth Charity) is an exciting start-up charity with a dynamic mission to promote ecosystem restoration and agroecology. Earthed enables access to skill-based courses led by teachers from around the world as well as access to engaged networks and the grants you need to start restoring your local ecosystems or growing your own food. It’s here for anyone, anywhere, who wants to restore the air we breathe, the water we drink, the land we farm and the food we eat.

As a growing organization, Earthed is at a pivotal moment, providing an excellent opportunity for a Finance & Operations Manager to contribute to meaningful environmental change and organisational development.

Role Summary

• Lead the financial management, including accounting, budgeting, reporting, and strategic planning.
• Oversee HR, administration, legal, and compliance, ensuring smooth operations.
• Work closely with senior leadership to align financial and operational strategies.
• Manage financial controls, procedures, and systems.
• Collaborate with various departments for effective budgeting and operational management.

Role Requirements

• Demonstrated accounting expertise in a growth environment.
• Proven financial management and accounting experience including budgeting, statutory reporting, and management accounts.
• Familiarity with the financial processes of a member-based organization.
• Understanding of charity compliance and a background in charitable organizations.
• Experience with CRMs and strong IT skills.
• Excellent communication skills and ability to manage multiple projects.
• A passion for ecosystem restoration and commitment to equity, diversity, and inclusion.
• Desirable: Qualified accountant, policy development, alternative finance, and contract management experience.

Director of Operations

Oversee the efficient and effective functioning of key operational areas, including Operations, People management, Finance, Security and Compliance. 

Responsible to: CEO 

Responsible for: HR Business Partner, Operations Officer, Finance Lead, Finance Officers 

Working with: Senior Management team and Programmes teams, colleagues in other departments and stakeholders as necessary. 

Grade and Salary: Up to £70,000 

Location: Hybrid, London, UK 

Post: Full-time, permanent 

REDR UK AND THE WORK WE DO  

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.  RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

ABOUT THE ROLE 

We are seeking a dynamic and experienced Director to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People management, Finance, Security and Compliance. The Director will play a pivotal role in ensuring the smooth implementation of our humanitarian programs while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning. 

MAIN RESPONSIBILITIES 

1. Strategic Leadership: Provide strategic direction and leadership to the organisation's operational functions, aligning them with the overall mission and objectives. 
2. People Management: Develop and implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate Trainers. Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation. 
3. Financial Management: Oversee budget planning, financial reporting, and internal controls to ensure fiscal responsibility and compliance with donor regulations and legal requirements. Analysing financial data to provide insights for decision making, leading policy reviews to improve procedures, and overseeing external audits. 
4. Operations Management: Streamline and optimise operational processes and systems to enhance efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, Facilities and vendor management. 
5. Security and Risk Management: Ensure security protocols are adhered to and risk management strategies are in place to safeguard staff, assets, and programme operations. Ensure that RedR’s Global Safety and Security Policy meets international standards, dealing with security concerns and incidents that arise and raising these as necessary. 
6. Resource Utilisation: Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes. 
7. Compliance and Reporting: Ensure compliance with relevant laws, regulations, and donor requirements; maintain and periodically update RedR UK organisations policies and associated processes, ensuring RedR UK is compliant with relevant legislation in its countries of operation. Development and management of the risk management framework to identify and mitigate potential risks to the organisation's operations. 

Key competencies 

1. Achieving Results: 

• Drives strategy decisions to make significant gains   
• Demonstrates resilience and persistence in the face of challenges, ensuring timely delivery of results.  

2. Engaging with Stakeholders: 

• Cultivates strong relationships with internal and external stakeholders, including donors, partners, government agencies, and communities. 
• Collaborates collaboratively across teams and functions to achieve shared goals and foster a culture of cooperation. 

3. Humanitarian Learning Principles and Practices: 

• Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.  
• Promotes a culture of continuous learning and adaptation within the organisation. 

4. Managing Projects: 

• Leads the planning, implementation, and evaluation of projects and initiatives. 
• Identifies and mitigates project risks, ensuring compliance with donor requirements and organisational policies.

5. Demonstrating Leadership: 

• Inspires and motivates staff to perform at their best, fostering a culture of Collaboration, excellence, accountability, and integrity. 
• Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values. 
• Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed. 

PERSON SPECIFICATION  

Essential  

• Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles. 
• Proven track record of senior management expertise spanning Operations, HR, and Finance. 
• Proficiency in data analysis with a keen understanding of performance and operational metrics. 
• Exceptional people management skills, encompassing reward systems, remuneration strategies, retention initiatives, and engagement methodologies in international contexts. 
• Extensive experience in contracting, project funding, and security management within the humanitarian sector. 
• Familiarity with systems like Salesforce and QuickBooks. 
• Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience during periods of heightened work pressure within a small organisation.  

Could this be you?

Please send your CV and one-page cover letter

Ethex and Energise Africa are looking for an Investment Operations Associate who will be responsible for ensuring the smooth day-to-day operation of our award-winning platforms. This role puts you at the heart of our organisation and at the cutting edge of making positive investing mainstream. We are in an exciting and pivotal time in our development, and we are currently recruiting for an ambitious, driven and motivated team member to help support across our Operations and Investment Management functions as we look to scale.

About Ethex and Energise Africa

We enable individuals to invest in impactful businesses they believe in – whether it’s fighting climate change, reducing poverty or building resilient communities. Since 2013 Ethex and Energise Africa have raised over £130 million of investment for over 100 impactful organisations from ~20,000 positive savers and investors. 

Job Overview

Reporting to the Senior Operations Manager. The role will embrace a wide remit to support colleagues across our Investment Management, Sales and Operations functions with day-to-day investment administration to enable smooth operation of the company and to enhance our customer service.

Roles & Responsibilities:

· Due Diligence: Conduct full operational due diligence on potential offers to be listed on the platform. This includes KYC, legal entity checks and offer document review.

· Offer management: efficiently and effectively managing the end-to-end process of creating, reviewing, tracking offers. This includes administration of post-close payments and investor updates. Serve as the central point of contact for enquiries from both the issuing clients as well as investors.

· Process improvement: Proactively identify opportunities to streamline and optimize offer lifecycle management processes through automation, standardization, and best practices.

· Standard Operating Procedures: Ensure that process notes are kept up-to-date with any changes or enhancements to offer management processes, and make them accessible to relevant team members for training purposes.

This is an excellent opportunity for someone looking to work for an ethical, diverse and impactful organisation, and to advance our aim of taking Impact Investing mainstream.

Key skills and experience:

• As an ideal candidate, you will have experience in a financial services environment which could be in a customer service, investment management or business operations role (a financial services background is desirable but is not essential for the right candidate)
• Experience of working in the back office of a platform-based service organization would be welcomed but again is not necessarily essential
• Excellent communication skills and a collaborative mindset, a can-do attitude, engaging with multiple parties from inside and outside the company
• The ability to build relationships, influence, manage conflicts if necessary and efficiently navigate situations in order to get things done
• MS Office suite literate
• A passion for operational excellence and customer service excellence.
• A structured and self-disciplined approach to work
• An interest in sustainable development/impact investing or similar
• Preferable but not essential, experience in fast-moving, growing organisations

Our Values

• We want to create a positive impact and make a difference in the world. 
• We love helping communities, social entrepreneurs and businesses in innovative ways.
• We aim to provide excellent customer service and treat all our investors fairly.
• We are a friendly, dynamic, professional, and knowledgeable team.
• We are a small team that likes delivering big impact. 

We hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values for making a positive impact in the world and making money do good, you will find a home at Ethex.

We believe in a fairer future for all, and we know that by working together we can do much, much more. We believe that everyone has the right to live and work without fear or prejudice regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

We’d love to hear where your passions and interests lie and which areas of the job specification most appeal to you. Please indicate your salary expectations and whether you are applying for the role on a full time or part time basis. Interviews will be conducted on a rolling basis.  This opportunity will close once the role has been filled so please apply early to ensure you don’t miss out.

This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly. 

The Director of Operations will work as part of the management team to develop and implement the organisation’s strategy and operational plans and to build the longer term sustainability of the organisation. They will be required to deputise for the Chief Officer in their absence and assist in the overall management of the organisation. As part of the management team the role demands a high level of flexibility, initiative and commitment. The role also involves working with the Chief Officer to design and improve our monitoring, evaluation and learning across the organisation in line with our new strategy.

The Director of Operations will have lead responsibility for overseeing the day to day operations and coordinating external partnerships and relationships. Operational oversight includes the two core pillars of work:-

1. Streams of Sanctuary programmes and awards (by streams we mean mainstream sector e.g. schools)
2. Coordination and development of network of refugee supporting groups

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form on their ewbsite to request support and they will confirm if they can match you with a mentor to support your application.

For further information please see the job description and person specification.

Closing date – Monday 6th May at midday (we will be unable to accept applications after this deadline)

Interviews will be held online on Tuesday 14th May

Hours: 37 hours per week

Holiday entitlement:  28 days plus 8 statutory Bank holidays, pro rata

Salary: £43,050

Based: Home working

Saint Paul’s Hammersmith – Director of Operations Job Description

 Job Title Director of Operations

Responsible to                       Senior Leaders of the Church (Pete & Sarah Wynter)

Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdom come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.

 

Overall Purpose of Role

This role will lead the operational team at Saint Paul’s with inspiring and effective line management to release ministry in the wider team and congregation. This is a hands on leadership role, supporting and working closely with the Senior Leaders to ensure effective operations and business continuity. You will lead on all operations functions including Finance, HR, Facilities, Procurement and all other operations that help our team thrive and carry out the vision of Saint Paul’s. Reporting in to boards and other management bodies, as well as experience running and leading teams, you will have an eye for detail with the ability and experience in carrying out change. You will carry the vision and mission of Saint Paul’s and lead the team in a way that supports the vision, balancing both strategic and operational goals. Saint Paul’s is a constantly changing environment and one where supporting and empowering team is at the forefront of this role.

Key Responsibilities

 

Finance

• Lead and manage Finance and Procurement, ensuring value for money, maximising financial efficiency through accurate and timely financial reporting and analysis to inform decision making and projections related to the operational and financial functioning of Saint Paul’s.
• P&L reporting and responsibility.
• Managing and supporting the Finance Manager.
• Managing Payroll alongside Finance Manager.
• Overseeing gift days.
• Managing and monitoring team budgets ensuring compliance with financial protocols.
• Timely preparation, monitoring and communication of monthly accounts, budgets and forecasts for Finance Committee and PCC.
• Assisting in the preparation and reporting of financial accounts for HMRC, Auditors, Diocese and Charity Commission.
• Preparation of financial information for grant funding and financial reporting for successful bids. 

HR & Team

· Line Managing the Operations team including the Finance Manager, Operations Manager, LCL Manager, Receptionist and Bookings Manager and Facilities Manager.

· Ensure the overall smooth running of HR, ensuring we are using best practice and are up to date with knowledge at all times.

· Monitoring of Citrus HR to ensure all team are using the programme to its full ability.

· Governance of payroll, overtime and leave.

· Running annual appraisal processes and updating where needed.

· Meeting with wider team members as and when needed to ensure health of team.

· Being a first point of call for any HR issues that arise and advising on these.

· Overseeing and leading of recruitment processes.

Facilities Management

· Ensure the historic fabric of the church and associated buildings is maintained and developed in line with prescribed regulations and standards and where appropriate that the historical and heritage aspects of the buildings are appropriately profiled and made available to the community and general public. 

· Manage all operations budgets and external contract relationships in line with forecast ensuring value for money and delivery is in line with agreed project scope/specifications and high-quality service. 

· Proactively agree (and monitor) standards for buildings maintenance and adherence.

· Leading on our Carbon Net Zero journey.

· Business Continuity and Disaster Management Plan reviewing to ensure risk management/mitigation.

Other

· Strategic management of the Saint Paul’s Centre and all business related to it, ensuring we meet our targets and ensuring good working relationships with clients to help secure repeat business from large clients.

· Oversight of the café, helping to improve our offerings and ensure management of the team and operational effectiveness.

 

 

Essential Skills, Knowledge and Experience

You will be flexible and able to work dynamically to respond to needs as they arise, whilst keeping a strategic eye on upcoming opportunities and challenges. You will bring strength to the day-to-day running of St Paul’s, as well as be planning for the short-term and long-term future health of the team and church.

· 5+ years experience in operations management, with a proven track record of line management. 

· Strong finance capabilities and experience.

· Strong HR experience and understanding of the function.

· Excellent communication skills both verbal and written.

· Leadership and management experience in a diverse team.

· Personal maturity, wisdom, and discretion.

· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.

· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints.

· Strong attention to detail.

· Advanced skills in IT and MS Office.

· Active engagement in Saint Paul’s Hammersmith church life/community.

 

Working Requirements

• Proof of right to work in the UK according to UK Legislation.
• Days of work: 40 hours per week, Monday – Friday with occasional evenings required
• Work hours: 9am – 6pm with a one-hour unpaid lunch break. 

Key church services and events

· Annual Parochial Church Meeting, Church Weekend, and some evening events

· Easter and Christmas services

· Staff events: Staff retreat (typically 1 week in January)

· Attendance at Tuesday morning staff meeting

· Attendance at PCC, Finance Committee and Standing Committee

Package

· Annual salary of £45k – £50k depending on experience

· 25 days of annual leave plus bank holidays

· Pension

· Annual staff retreat at an offsite location

The role

This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office.  You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.

Key responsibilities of the role include:

• Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
• Maintaining employment records and updating internal databases.
• Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
• Serving as the initial point of contact for all employee-related queries.

The ideal candidate

To be considered for this role you should meet the following criteria:

• Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
• Skilled in prioritising workload, managing time efficiently, and adeptly handling
  conflicting priorities to meet deadlines.
• Detail orientated; able to ensure accuracy and precision in all tasks and
  documentation.
• Strong communicator - able to clearly communicate and have good listening skills.
• Able to sensitively and carefully manage confidential information.
• Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Benefits

• 27 days holiday plus bank holidays
• Generous pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities 

To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.

Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.

We are on an exciting period of growth and over the next few years we want to increase our reach, connectivity, and impact at a local, district and regional level. At the heart of our work is our vision to ‘#WeThinkActive - Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities’ and our mission, ‘We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives’. 

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Our ambition and aspirations mean that we need to formalise and evolve the systems, process and procedures employed in all aspects of running the charity and Active Partnership.

To lead and manage this transition and growth we are looking to recruit an Operations Director to be part of Think Active’s Exec team.

The charity has a strategy and an annual business plan that together, highlights the ambitions, financial profile, goals, and future direction of the organisation. Our ability to implement this has been made possible through valuable Sport England funding.

Reporting directly to the Chief Executive you will lead the development and implementation of operational systems and plans that are integral to the successful delivery of our strategy and implementation of our business plan. 

HIV has changed and so have we. We are looking for a Director of Operations and Delivery to join the team for the next stage of our journey. The successful candidate will be a creative leader who'll guide, shape and lead our Operational Leadership Team.

Developing our reach, our quality service offer, the way we involve people living with HIV and improving the way we do things are our strategic priorities and you’ll be working across all four areas to strengthen George House Trust for the people we exist to support.

The key purpose of the Director of Operations and Delivery will be to ensure that the systems, processes and activities of George House Trust run effectively so that we can focus on ensuring the highest quality support for people living with HIV.
As a member of the Senior Leadership Team, you will work with stakeholders across the organisation to ensure that we  continue to punch well above our weight.

As a member of the Senior Leadership Team, you'll have the opportunity to develop creative solutions and coach an amazing and passionate team to ensure that everything we do makes life better for people living with HIV.