Personal trainer jobs

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

We’re looking for an Event Product Lead to take our national fundraising events to the next level. From London Marathon and Swimathon to virtual challenges and Fundraising My Way, you’ll own and shape some of our biggest and boldest fundraising products!

In this role, you will:

• Lead the strategic development, delivery and growth of a portfolio of national fundraising event products, ensuring plans are insight-led and supporter-focused
• Act as the product expert and single point of contact, owning product master plans, resolving issues and driving stakeholder alignment across the charity
• Build strong relationships and provide senior leadership to internal teams, ensuring clear ownership, accountability and delivery across all workstreams
• Use data, insight and market trends to set KPIs, monitor performance, evaluate ROI and continuously improve product outcomes
• Own and manage product budgets, including forecasting, re-forecasting, income and expenditure tracking
• Ensure exceptional supporter journeys from enquiry through to thanking, across multiple channels and in line with consent and compliance requirements
• Manage relationships with external suppliers, agencies and fundraising platforms
• Keep a watching brief on the wider fundraising and events landscape, identifying opportunities for innovation and new product development
• Support the delivery of safe, high-quality in-person event experiences, with participant wellbeing as a priority
• Lead on product evaluation, risk management and policy sign-off where appropriate

Skills Needed

• Proven experience in product management, programme management or portfolio leadership, ideally within events, fundraising or supporter-led products
• Strong ability to develop and deliver insight-led strategies, using data, analysis and market understanding to drive performance and growth
• Excellent stakeholder management skills, with experience leading through influence and securing buy-in at senior levels
• Highly developed analytical skills, with the ability to interpret complex data and turn insight into clear, actionable recommendations
• Strong understanding of supporter or customer journeys, including recruitment, engagement, stewardship and retention across multiple channels
• Ability to manage multiple projects and priorities simultaneously, maintaining attention to detail while meeting deadlines
• Excellent communication and briefing skills, able to translate strategy into clear plans and guidance for a wide range of audiences

Please see the full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 25th January 2026 (we encourage early applications due to high volume of applications we hold to right to close this ad early)

Salary: £36,900 - £41,000 + London Allowance (£3,500 where applicable)

Contract: 12 month FTC

Based: Homebased 

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.

Additional Information

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.

Are you a creative marketer who is eager to gain hands-on experience across a broad range of marketing disciplines? Do you want to help champion the work of ecologists and environmental managers working to protect and enhance the natural environment? This is your chance to join a small but ambitious team with an increasingly influential voice in the sector.

As CIEEM’s Marketing Assistant, you will take responsibility for the administration of our marketing presence across our social media, email, print and website channels, and increase awareness of what we do with our target audiences.

This role is perfect for a motivated, early-career marketer who wants to make a real difference.

What you will do

• Implement CIEEM’s social media and email strategies, and produce engaging content and copy for our key audiences.
• Upload, edit and maintain website content to ensure pages are well-structured engaging, and up to date.
• Review and monitor the effectiveness of CIEEM’s digital marketing activity across social media, email, website and campaigns.
• Play an active role in promoting CIEEM products including membership, training and conferences.
• Manage marketing collateral and coordinate the production of print flyers for events.

About you

• You are a creative problem-solver with an eye for detail.
• You understand how to tailor messages to different audiences.
• You enjoy juggling multiple projects and working to deadlines.
• You’re enthusiastic, motivated and eager to learn.
• You have a good understanding of what marketing can achieve and/or some direct experience of delivering marketing campaigns.

Why join us?

The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers in the UK and Ireland.

With over 9,000 members, we are also well-known for our high-quality training courses and conferences, environmental policy work and professional standards.

We are proud that 96% of our staff say that we are a Great Place To Work.

At CIEEM, you’ll benefit from:

• Flexible working options, including hybrid working and TOIL.
• Competitive salaries that are reviewed every year.
• Investment in your training and development.
• Enhanced employer pension contributions.
• 25 days annual leave plus public holidays.
• Enhanced sick pay.
• One paid volunteering day per year.
• Access to our Employee Assistance Programme and commitment to supporting your wellbeing.

Closing date: Friday 16th January 2026
We will be interviewing for the post throughout January and reserve the right to close this advert at any time.

Equity, diversity and inclusion statement

CIEEM is committed to promoting a culture of inclusion, fairness, and belonging amongst its employees, volunteers, and our members’ employers under the Championing Change agenda as part of our strategic plan.

Our EDI mission is to champion change as an actively anti-discriminatory organisation that works to remove barriers and create an inclusive environment that welcomes individuals of all races, genders, ethnicities, abilities, and backgrounds. In support of this mission, CIEEM aims to make all of our processes as accessible as we can and is committed to providing appropriate reasonable adjustments.

Make a Real Difference to Local Families

Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.

We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.

In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.

The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.

As our Family Engagement Coordinator, you will:

• Build strong relationships with primary schools in Grahame Park, in Barnet.
• Promote Home-Start’s services through school and community events.
• Support communication between schools, families and partner agencies.
• Share updates through newsletters, WhatsApp, email and community channels.
• Signpost families to local services and activities that support wellbeing.
• Receive referrals and assess family needs.
• Deliver school-readiness workshops and parenting groups.
• Liaise with schools, health and community services

About You

We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.

You will have:

• Experience working or volunteering in schools, nurseries, family support or similar settings.
• Parenting experience or experience caring for young children.
• Understanding of early years development and primary school systems.
• Strong communication and relationship-building skills.
• Knowledge of safeguarding responsibilities.
• The ability to engage with families facing complex challenges.
• Experience of delivering workshops or groups.
• Understanding of neurodiversity and SEND support.

What We Offer

• A supportive and collaborative team environment
• Opportunities for training and professional development
• A role where you can directly improve the lives of children and families
• Term-time only working arrangements can be considered

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.

What we're building

Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons.

Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there.

We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business.  We move fast, test everything, and we're building something that doesn't exist anywhere else.

We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance.

The opportunity

This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role.

You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it.

You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it.

You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year.

You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year.

And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products.

This is a mission-critical role in driving Level Water’s income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher.

This is the most exciting job in the charity sector for the right person.

What you'll actually do

This role owns the supporter experience as a growth engine. You’ll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You’ll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year’s events, but for the future of Level Water.

Build relationships that matter

• Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued.

• Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back.

• Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration.

Design and optimise the supporter journey

• Own the end-to-end experience: from sign-up emails to post-event stewardship.

• Map out communications across our events portfolio throughout the year and execute them brilliantly.

• Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best?

• Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results.

Identify and unlock growth opportunities

• Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey.

• Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can’t refuse? 

Track, report, and improve

• Keep our CRM up to date and use it intelligently.

• Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates.

• Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt?

 

Who we're looking for

We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great.

What you do need:

• Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You’re looking for opportunities. 

• A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person.

• A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it.

• A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing.

• An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it?

• Ambition. You want to grow. You want to get better. You want to build something you're proud of.

• Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure.

Bonus points if:

• You love being outdoors (swimming, hiking, wild camping, anything that gets you outside).

• You've worked in a startup, scale-up, or high-growth environment.

• You've designed customer journeys, retention strategies, or growth loops.

• You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets.

Why Level Water?

Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You’ll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. 

• Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better.

• Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here.

• Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do.

• Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever.

Practical details:

• Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice.

• You'll attend weekend events throughout the summer (with time off in lieu).

• Salary: £30k-£45k depending on experience. 

How to apply

We want to hear from you in whatever way best shows us who you are and how you think.

Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. 

Here's what we'd love to know:

1. How you think about supporter experience:
   Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it.

2. What excites you about this role:
   Tell us why this opportunity appeals to you specifically.

3. Something you're proud of:
   Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen.

Before you apply:

If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat.

Deadline: 

We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. 

We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us.

We're excited to meet you. Let's build something brilliant together.

Barnardo's are commissioned to deliver the services in the Children and Family Centres in Warwickshire in partnership with a wide variety of agencies offering activities to children, young people and parents/carers. Rugby Children and Family Centres are recruiting for an Early Years and Children's Practitioner to deliver a range of services including groups activities , 1:1 support and courses. Our work is all about making the biggest impact during the journey of a child's life.

 The service aims to offer sessions during the day, after school and on weekends. 

The Early Years and Chidlren's  Practitioner will join an experienced team delivering activities at our 3 centres and all our outreach sites in Rugby and the surrounding borough. This role is a part time role for 27 hrs per week (all year round)

This post requires a good knowledge and understanding of the EYFS and child development. Experience of working with the 5-19 yr age groups (up to 25yrs for SEND) would also be an advantage. 

We are looking to appoint an experienced practitioner.  This is a busy and varied role where you will be required to work autonomously or as part of a team to deliver a range of services within the community. You will help to:

•  Offer fun and engaging activities to support children to develop positive social and emotional skills.
• Build positive relationships with parents/ carers.
• Hold sometimes difficult/ challenging conversations with parents.
• Offer advice and support, or signpost and refer parents to the most appropriate service.
• Support the service to deliver an offer to fulfil our KPIs

The postholder will be required to be flexible to work across the Rugby Borough locality, as outreach work is a significant and regular part of the EYs team's work, an ability to travel and transport resources throughout the locality  to meet the requirements of the role is essential.

Additional Information:

Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification.Experience can be from previous employment, education, training, volunteering etc. Please refer to the job description, person specification and role addendum when completing your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We are looking for friendly, warm and enthusiastic Café Assistants to join our dedicated team at Galanos House Community Hub Café, set within our Care Home in Southam, Warwickshire. You’ll help create a welcoming environment for customers, visitors as well as care home residents and their families. Prepare quality food and beverages, maintaining high standards of cleanliness, and offer excellent service.

We have full-time (35 hours) and part-time shifts available with some evening and weekend work.

Pay: £12.50 to £12.69 per hour.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on-site therefore you will need live within commutable distance of the care home.

Key responsibilities of the role:

- Deliver excellent customer service, including taking orders promptly, ensure tables, café areas and meeting rooms are clean, well-presented and fully stocked.
- Replenish displays, manage queues, assist with booking and delivery of food to customers.
- Maintain high standards of food hygiene and safety. Ensure all tables are clean and ready for customers.
- Assist with deliveries, stock rotation, stock takes and ensure safe usage of equipment.
- Be responsible for security of products and cash, operate the till and take payments accurately.

An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating.  A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you a creative and curious relationship builder with an interest in science and technology, and its ability to change the world?

University of Oxford’s world-leading Mathematical Physical and Life Sciences (MPLS) Development team is looking for their next aspiring fundraising professional, offering the chance to learn, grow and hone their skills in the role of Development Officer.

 Offering an exceptional salary and benefits package along with unrivalled opportunities for professional development, this is a unique early-career opportunity for a driven individual with fundraising, marketing or transferable relationship skills looking for a stimulating and nurturing learning environment.

About the role:

From climate science and robotics, to drug discovery and surveying and conserving tropical rainforests, Oxford scientists are at the forefront of international research and their work has global impact. You’ll join the country’s most successful higher education Development team working closely with academics and researchers with an international reputation for excellence.

You will help to raise funds for cutting-edge, innovative and life-changing research, scholarships, access and outreach, and a number of key capital projects.

You’ll also develop your skills and experience across a range of income streams: regular giving, stewardship, legacies and major gifts, including gaining experience facilitating gifts up to six figures.

About you:

You’ll already have some fundraising, business development, alumni relations, or marketing experience. We’re looking for you to be able to positively and confidently engage and build rapport, both in conversation and writing.

You’re naturally curious and keen to learn more about the potential for scientific developments impact world issues, and change people’s lives.

We’d also love to see you demonstrate the following skills and qualities:
Think strategically and tactically about the relations between potential donors and fundraising goals.

· Be creative in producing materials, with an understanding of how to articulate projects for donors.

· Able to manage, prioritise and adapt to a diverse workload, meet deadlines, and work calmly under pressure.

In return for your passion and commitment, you’ll receive a generous salary and benefits package, joining a supportive team that will encourage and nurture you to thrive. 

What we offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE

· Training and development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loans

 Application process

 · Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.

· Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 14 January 2026 can be considered.

Interviews are currently scheduled to take place 22 January 2026, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

Job Summary:

This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.

 

Role Specific Responsibilities:

· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.

· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.

· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.

· Give advice and assistance with housing problems including information on housing options.

· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.

· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required.  Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.

· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.

· Work in a performance target-led environment and have a commitment to attaining those targets.

· Prepare timely and accurate reports.

· Identify and implement good administrative practices and procedures.

· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.

· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.

· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.

· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.

· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.

· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.

· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.

· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.

· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.

· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.

· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.

· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.

· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.

· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.

· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.

· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.

· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.

· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.

· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.

· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.

· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.

· To input and extract information from Stay’s IT systems, including client information.

· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.

· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Engaging with clients and the local community to co-produce a programme of activities and sessions.

· Encourage and motivate clients to engage and participate in activities and sessions.

· Other duties commensurate with the post as may be determined from time to time.

 

Staff Expectations – how we do things

Administration Duties

· Maintain accurate records, both paper and electronic.

· Assist in the production of management information related to key performance indicators.

Financial Management

· Work within departmental budgets and aim to achieve value for money in all areas.

· Ensure compliance with all financial policies and procedures.

Relationships and Partnerships

· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.

· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.

Client Involvement

· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.

· To make a difference to clients through support which everyday impacts on their lives for the better.

Quality Assurance

· Report on performance monthly to line manager within deadline.

· Assist in addressing any improvements required from internal or external audits.

· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.

· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.

· To continuously review own working practices in line with client feedback and current best practice.

· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.

Culture, Values and Behaviour

· To articulate and personally demonstrate Stay’s values both internally and externally.

· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.

· To contribute to the building of a staff culture where every person feels empowered and valued.

· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.

· To commit to learning and being the best through continual learning and development.

· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.

· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.

· To use good judgment and initiative to find solutions.

Health and Safety

· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.

· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.  You must co-operate with Stay and co-workers to help everyone meet their legal requirements.

The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

We are looking for a compassionate and experienced Care Supervisor to lead and supervise care teams at Halsey House.

Work pattern: 37.5 hours per week, 3 shifts over 7 days between 07.00 - 19.30.

As Care Supervisor, you’ll be responsible for delivering high-quality, person-centred care. You will create and update care plans that prioritise individual needs, promoting health, well-being, and independence. Assessing and managing risks will be key to ensuring beneficiaries feel safe while maintaining their autonomy. Monitoring physical, mental, and psychological health will be a core part of your role, ensuring timely interventions when needed.

You will also manage shifts effectively, mentor team members, and foster a positive and supportive working environment. You’ll also contribute to continuous improvement by engaging in quality assurance activities, training, audits, and policy development.

We would like to hear from individuals who want to make a positive difference to the lives of those that have served, ensuring their unique contribution is not forgotten.

We’re looking for someone with:

- Level 3 Diploma in Adult Social Care or equivalent.
- Level 3 Team Leader/Supervisory Apprenticeship Standard (or willingness to work towards it).
- Experience in a care home, adult health, or social care setting, particularly supporting older people and those with dementia.
- Strong skills in assessing needs, creating and evaluating care plans.
- Experience in safe medication management, including ordering, storage, administration, and disposal.
- A compassionate approach to end-of-life care.
- A commitment to continuous professional development, especially in dementia care.

What we offer:

- Great staffing team, excellent facilities
- Flexible working hours
- Cycle to work scheme.
- Free parking
- Competitive generous pension plan
- Supported training and development. Legion wide
- Health care cash plan
- In house and independent counselling wellbeing scheme
- Retail discounts. Supermarkets, technology, travel, sport & leisure + lots more
- Refer a Friend scheme.
- Long Service and staff recognition awards
- LGTBQ safe space

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

You will be responsible for offering infant feeding support for parents within Hackney borough community, within Family Hub settings, on the phone as well as in Homerton Hospital. 
Some of the key responsibilities of the role include:

• Providing breastfeeding support to families within Family Hubs settings within Hackney, on the phone and on the wards at Homerton hospital.
• Support in delivering inductions for volunteer peer supporters. 
• To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.? 
• To attend regular supervision/support sessions. 
• Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
• Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

About you

You will:

• You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
• Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders.
• It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
• The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at family hubs setting across Hackney borough as well as in Homerton Hospital.

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

How to apply

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.  

If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Visit our website to apply.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £35,482 - £38,224

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA811

Main Purpose and Scope of the Job:

 This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.

Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs

Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met. 

Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.

Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.

Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.

 Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse. 

 

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

 

Racing Welfare is the charity that looks after all horse racing’s people, other than jockeys, from the beginnings of their careers through and beyond into retirement.

As Digital Marketing Manager, you will be a key member of Racing Welfare’s Communications team, playing an important role in how the charity communicates with, engages and supports the racing industry.

This is an exciting time to join Racing Welfare as its communications and digital activity continue to evolve. With increasing focus on digital channels, campaigns and content, this role offers the opportunity to shape how Racing Welfare engages its audiences, promotes its services and delivers effective awareness and fundraising communications.

What you’ll do 

• Lead the planning, delivery and evaluation of Racing Welfare’s digital marketing and communications activity across owned digital channels.

• Support the Head of Communications in strengthening engagement, consistency, impact and growth across Racing Welfare’s digital communications.

• Line manage and support the Digital Marketing Assistant, providing development support in a fast-paced communications environment.

• Create and deliver clear, engaging digital content across social media, websites and email, working collaboratively with colleagues across all Racing Welfare's departments.

• Produce high quality marketing materials in house, including campaign assets, promotional materials and event programmes, using Adobe Creative Cloud, InDesign and Canva.

• Manage and develop Racing Welfare’s websites and digital platforms.

• Support awareness campaigns and fundraising activity through well planned, effective digital communications.

• Use insight and performance data to analysis and improve engagement over time.

• Attend welfare, fundraising and industry events where required, to capture content for digital channels.

What you’ll bring 

• Proven experience delivering high quality digital marketing and communications activity across multiple platforms.

• Strong creative and design capability, with experience producing marketing materials and publications.

• Excellent written and verbal communication skills, with strong copywriting ability and attention to detail.

• Experience managing websites, with a good understanding of HTML, plus a working knowledge of SEO and content optimisation.

• Strong knowledge of digital analytics, reporting and performance measurement.

• Ability to work effectively in a fast-paced environment, prioritising competing demands, managing deadlines and adapting to changing priorities.

• Experience of line managing and/or supporting an assistant team member.

• Confidence using Adobe Creative Cloud, ideally including InDesign and Canva.

• Knowledge of, or experience working with, mobile or web-based app platforms is desirable, as is an interest in horseracing and or social welfare.

Racing Welfare is committed to creating a supportive working environment where people feel valued, connected, and able to thrive.

This is an office-based role located in Newmarket, with some travel within the UK required.

The closing date is Friday 30th January. We reserve the right to bring forward the closing date if we receive a large number of suitable applications. Interviews will be held during the week following the closing date.

Salary: £38,000 to £41,500 DOE

You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives. 

As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates.

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974.

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Racing Welfare is an equal opportunities employer.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Manager to lead our clinical services.This is a fantastic opportunity for an experienced therapeutic professional to combine clinical practice with leadership, safeguarding, and project management.

If you are looking to make a real impact on women and children’s lives, then please do get in touch. 

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate counselling manager, aligned with our feminist ethos and the needs of our service users, you will bring experience in leading counselling services, with a proven ability to deliver high-quality, trauma-informed support for women affected by domestic abuse. You will have experience in managing counsellors and/or volunteers, providing clinical supervision, and ensuring best practice across service delivery. You will be able to oversee the full cycle of service management, including monitoring outcomes, safeguarding, and compliance, while also contributing to service development and innovation in line with our strategic priorities.

If you are looking at the next step in your career into management, whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.