Jobs

Job Purpose

This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):

• Safe Space Community Drop In Service 
• Hounslow Helpline
• Nova Roots (Forensic Community Hub)

One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 14:00-22:00 across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3x in person Safe Spaces, a Helpline and a Forensic Community You’re your portfolio may expand as new services are acquired.

Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis. 

The objectives of the service include: 

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH. 

• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA) 

• To provide a true alternative to A&E via a non-clinical drop-in service to support clients 

• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning. 

• To contribute to an improvement in individual mental wellbeing. 

• To remain a source of independent support for all clients. 

• To treat service users with respect, dignity and personalised support 

• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation 

• To increase self-management skills of those accessing the service 

• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service. 

• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual. 

The Role

The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis’ Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.

Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.

The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes. The Service Manager will also be expected to build and sustain working relationships with statutory services and represent HFEH Mind at external meetings.

They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements

Key Responsibilities

· To oversee the management of the Crisis Alternative Drop-in Services and other services, in line with organisational values and service quality expectations.

· To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.

· To ensure safe working and risk management

· To ensure feedback is provided on risk mitigation through serious incident reports.

· To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)

· To complete audits and high quality reports for senior internal and external stakeholders

· To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets

· To provide effective line management supervision to Team Managers, Senior Support workers and Support Workers where applicable.

· To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.

· To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.

· To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.

· To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.

· To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.

· To support the Deputy Manager, Team Managers to ensure adequate and appropriate staffing at all times within the service.

· To ensure high levels of meaningful service user involvement in service provision, responding to the needs of service users locally.

· Work collaboratively with West London Mental Health Trust staff to support, develop and promote both the service.

· Establish excellent working relationships with core and out-of-hours services such as Emergency Services, Crisis Teams and GPs, around inward and outward referrals.

· Ensure quality and compliance (in line with CQC standards, NICE guidelines, MQM and other relevant standards)

·        Work within HFEH Mind’s policies and procedures including; Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health & Safety, GDPR and Professional Boundaries.

· To embed all operational policies across managed services in line with a consistent organisational approach.

· Ensure service users satisfaction surveys are undertaken.

· Ensure data and qualitative information is collected, collated and communicated to key partners and key stakeholders, as required and directed by the Director of Adult Services.

· Ensure that all managed services are effectively informed by service user feedback.

· Keep up to date with best practice and contribute to the continuous improvement of the service.

· Monitor the quality of the service and ensure appropriate data is collected (in line with GDPR) to monitor outputs and outcomes.

· Produce regular service summary reports.

· To be rostered on the on-call rota

· Undertake such duties not included in the job description as are reasonably requested by the Director of Adult Services

Person Specification

· A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates

· Experience of managing and mitigating risks

· Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

· Understanding of how to report and mitigate risks

· Understanding of suicide prevention

· Understanding of trauma informed care

· Understanding of mental health and safety planning

· An understanding of CQC requirements for mental health

· Managing services for vulnerable people in a service delivery organisation.

· Excellent people and project management skills and significant experience of supporting and managing staff.

· Experience of working in the voluntary sector and/or statutory services

· Experience of motivating, developing and training staff

· Successful track record in performance management of staff

· Experience of creating and implementing safety and risk policies and procedures.

· Compiling and interpreting performance data and reporting against service targets.

· Successful track record in planning and project management.

· Experience of report writing and presentation.

· Supporting people with mental health problems.

· Knowledge of and empathy for the issues facing people with mental health problems.

· Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety.

· Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.

· Knowledge and understanding of the relevant statutory authorities including NHS and social care.

· Excellent communication skills and able to communicate effectively to a variety of audiences.

· Commitment to service user involvement and able to work with service user groups to develop this. 

· Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people.

· Clear understanding of Equality, Equity, Diversity and inclusion organisational approach

· Commitment to working within the policies of HFEH Mind including confidentiality and safeguarding.

· Positive attitude, passionate about working for HFEH Mind and able to inspire people to higher levels of performance.

· Team player and able to form positive, professional relationships with staff at all levels.

· Able to work effectively with a range of external stakeholders to promote and develop the service.

· Strong organisational skills and able to take control of own workload and meet deadlines.

· Ability to work independently with minimum support.

· Confident in challenging poor performance assertively, constructively and successfully.

· High professional standards and the ability to communicate these clearly to others.

· IT literate to aid communication and analysis of data.

· Willing to undertake training and development.

· Ability to travel to multiple sites

Desirable:

· Mental health registration (nurse/doctor/therapist etc)

· Mental health qualification

· Has a full driving licence and use of own vehicle (desirable, not essential)

· Experience of working with databases such as Views, IAPTUS, Rio and Python

· Project management qualification

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to an enhanced DBS check

This is an exciting opportunity for a qualified and passionate counsellor to join a trauma-informed, inclusive charity known for its community focus.

You will provide short-term counselling to LGBTQ+ adults and people living with or affected by HIV. Your approach will be empowerment-based, culturally sensitive, and in line with BACP standards.

You will work both independently and as part of our wider services team. We will support your development through regular supervision, reflective practice, and relevant training opportunities.

We welcome and encourage applications from people with lived experience, and from communities who are often underrepresented in the charity sector. We’re especially keen to hear from applicants who identify as LGBTQ+ and/or are living with HIV. However, all applications will be considered fairly, and appointment will be based on merit.

M&E Compliance Manager

We are seeking a dedicated M&E Compliance Manager to lead on the delivery of statutory compliance and planned safety programmes across housing stock, working with a charity committed to providing safe, compliant, and well-maintained homes.

Position: M&E Compliance Manager
Salary: £55,695 per annum
Location: London / Hybrid
Contract: Permanent, Full Time

Closing Date: 29th May

Interview Date: 5th June – to be held at head office in Stoke Newington

About the Role
This pivotal role will manage, and coordinate inspections and remedial works related to gas, electrical safety, water hygiene, asbestos, fire safety, and lifts. You’ll lead a small team and work closely with delivery partners, ensuring that all compliance activities are effectively scheduled, completed, and auditable in line with legislation and sector best practice.

Key responsibilities include:

• Delivering planned compliance work programmes and overseeing contractor performance.
• Leading statutory inspections and managing compliance records via property databases.
• Providing assurance that IDS meets the standards set by the Regulatory Framework for Social Housing and other regulatory bodies.
• Managing and developing a small team of Compliance Officers.
• Promoting a strong culture of safety, transparency, and continuous improvement.

About You
You’ll bring a strong background in property compliance, a working knowledge of building safety legislation, and the leadership skills to drive performance and improvement.

You will have:

• Proven experience in managing statutory M&E compliance in a housing or property context
• A relevant technical or compliance qualification (e.g. NEBOSH, IWFM, HNC/HND in Building Services)
• Strong knowledge of H&S legislation, the Building Safety Act 2022, and CDM regulations
• Demonstrable success managing contractors and compliance systems
• Excellent leadership and stakeholder engagement skills
• Strong analytical and reporting capability using system-based compliance data
• A values-led approach and the ability to thrive under pressure

If you’re looking for a high-impact role in a values-led organisation that genuinely cares about its residents and team, we’d love to hear from you.

About the Organisation
The organisation manages over 1,400 homes across London and Hertsmere, with a legacy of providing quality housing for over a century. Committed to safety, inclusivity, and innovation, the team works to create vibrant communities and maintain homes to the highest standards.

Other roles you may have experience of could include: Compliance Manager, Building Services Manager, Fire Safety Manager, Health & Safety Compliance Officer, Contracts Manager, Technical Services Manager, or M&E Manager.

Are you an experienced senior people professional with a strong background in operations? Would you like to work for a well-known national charity on a permanent basis?

I am working exclusively with a national homeless charity on a permanent People and Operations Manager role, paying £43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supporting frontline workers across the UK, and advocating for change.

The organisation is based in Holborn and offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.

The purpose of this People and Operations Manager role, paying £43,000 per annum, is to shape the charity’s internal systems, culture and operations.

Some of the key responsibilities of the job include:

• Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
• Supporting the design and implementation of a people plan that enhances staff experience, wellbeing and culture across the employee lifecycle.
• Coordinating hiring processes and leading onboarding and induction, collaborating closely with hiring managers and external partners.
• Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
• Promoting a culture of equity, inclusion and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
• Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
• Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.

Some of their benefits include:

• 25 days holiday plus Ban Holidays
• 6% employer pension contribution
• Closure days over Christmas

This is a fantastic opportunity for an experienced people-focused professional with a track record of managing the day-to-day operations of a busy office.  You will be the focal point for all people, operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPD qualified.

The People and Operations Manager role requires someone who can build excellent relationships and be a solution focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.

Interviews will be held on the 21st and 22nd May in person at their office in Holborn. The first stage interview will require all candidates to prepare a ten minute presentation. 

For more information on this exciting permanent role, please get in touch.

Your new company
A leading business membership organisation in London is launching a new export advisory service in partnership with a UK government department. We're seeking an experienced Export Adviser to help shape and deliver this exciting pilot initiative, aimed at supporting London-based businesses on their journey to becoming active international exporters.
This newly created position will provide high-level, tailored export advice to SMEs with an initial focus on the UAE market - a key and growing destination for UK trade. You'll work consultatively with clients to develop export strategies, provide market insights, and deliver in-depth reporting to support businesses as they expand internationally.

Your new role
The successful candidate will be:

• Provide one-to-one export advisory support to London-based companies.
• Deliver tailored export strategies and expert international trade advice.
• Conduct market research and analysis to support client decision-making.
• Produce structured export reports aligned with service standards.
• Identify opportunities to connect clients with wider business support services.
• Maintain strong client relationships and ensure continuity of support.
• Collaborate closely with internal teams to ensure service integration.
• Stay informed on export regulations, compliance, and global market trends.

What you'll need to succeed

• Proven experience in international trade advisory, market entry strategy, or export development.
• Strong understanding of export processes, trade compliance, and overseas markets.
• Excellent communication and relationship-building skills.
• Confident working with SMEs and tailoring advice to a variety of business needs.
• Ideally, knowledge of the UAE or Middle Eastern markets.

What you'll get in return
This is a Fixed Term Contact, with the scope of going perm depending on how you progress in this role. Hybrid working, 3 days a week in the office based in the heart of the City of London.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

My client is a historic organisation that looks to educate and promote the importance of the natural world. At present they are looking to recruit an interim Finance Manager to provide urgent support to their finance function.

Working in a stand alone role your duties will be across all areas of finance, from ensuring prompt payment of suppliers to more strategic engagement and input.

The successful candidate will be a fully qualified Accountant with a track record of working in the Not-for-Profit space. Self-motivated, with the ability to work both in the detail and at a strategic level, you will be excited about the variety of tasks this role has to offer.

My client offers flexible hybrid working with a 60% office based policy.

The Talent Set is proud to be supporting Dreamflight in their search for a Fundraising Lead.

About Dreamflight:

Imagine a holiday filled with joy, laughter, and newfound independence for children facing serious health challenges. That's what Dreamflight delivers. For over 35 years, they have been creating unforgettable holidays to Orlando and exciting UK adventures, all thanks to the dedication of their volunteers and the generosity of their supporters. They are a small but mighty charity with a big heart, and they are ready to change the lives of even more children.

The Opportunity:

They are seeking a Fundraising Lead to spearhead their fundraising efforts. This newly created role will report directly to the CEO and working closely with the Communications Manager. You'll be instrumental in building on their existing success and developing exciting new income streams, current income of £1.4 million. Supported by a dedicated small team and a fantastic network of volunteer fundraisers, you'll have the chance to shape the future of Dreamflight and help achieve their ambitious goals.

What you'll be doing:

• Developing and implementing a dynamic fundraising strategy.
• Leading and developing the fundraising team of 2 to achieve ambitious targets.
• Cultivating and strengthening relationships with their loyal volunteers, donors, and funders.
• Securing significant funds from developing income streams, particularly Corporates, Trusts & Foundations, and Major Donors.
• Collaborating with the Communications Manager to create engaging campaigns that resonate with our audiences.
• Developing and growing digital fundraising presence, using data to drive success.
• Managing and empowering dedicated Regional Fundraising Groups and support volunteer fundraising efforts
• Providing insightful management reporting and contributing to effective budget management.

What you'll bring:

• A comprehensive understanding of fundraising across various income streams (Individual Giving, Corporates, Trusts, Foundations, Major Donors).
• A proven track record of delivering significant fundraising results, with demonstrable experience of setting and exceeding financial targets.
• Exceptional people skills with the ability to listen, understand, and motivate others, team management experience would be of benefit
• Experience in building strong relationships with diverse audiences to achieve financial goals.
• A solid understanding of fundraising regulations and compliance.
• Excellent communication skills (written and verbal) to inspire supporters and craft compelling proposals.
• Knowledge and experience of digital giving platforms and tools.
• A curious and data-driven approach to identify and nurture opportunities.
• Experience using CRM systems effectively.

Closing date 22nd May

1st stage interviews scheduled for 28th May, 30th May and 4th June via Teams.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Malaria Consortium is recruiting for a Monitoring and Results Measurement Manager to join our team in the UK, Nigeria or Uganda. 

The key purpose of this role is to manage the reporting, visualisation, interpretation and use of project monitoring data through Malaria Consortium’s global Project and Results database (PReS), working with colleagues across the organisation to ensure they receive the correct training on the system, maintaining standards of data reporting and use, and analysing project data to monitor progress against organisational strategic targets. The role will work closely with Country and Regional Directors and Country Technical Coordinators to interpret and use data for monitoring and strategic decision-making purposes.

The successful candidate will have:

• Bachelor's degree in Data Science, Data analytics or field with strong focus on data management and use
• Demonstrable experience in programme monitoring and results measurement with ability to write log frames, translate log frames into project monitoring practice (i.e. through the development of tools and practice) and manage oversight processes
• Extensive experience of DHIS2 and/or other data management platforms
• Experience developing and maintaining data dashboards, particularly using PowerBI
• Experience engaging with software solution providers
• Experience developing capacity through training and/or mentoring

To apply for this position you will need to have the right to work in the country where you are applying. 

Malaria Consortium are not in a position to sponsor a work Visa for this post.

About CXK

CXK is an award-winning charity committed to empowering young people, adults, and communities across the South of England to maximise their potential. From providing groundbreaking careers information, advice and guidance and employability training to offering targeted support for those at risk, CXK’s services inspire positive change and long-term growth in individuals and communities alike.

“The CXK Way” embodies the following core values:

Ø  Ethical – We work with professionalism, honesty and integrity

Ø  Passionate – We reach out enthusiastically to all who need out support

Ø  Innovative – We inspire, enhance and improve

Ø  Collaborative – We engage, support and share with others

You can click here to learn more about us

About the role

It’s an exciting time to join CXK as we continue to expand our reach and launch our new 5-year strategy.

We are searching for a Head of Bids, Grants and Tenders to work within our Development and Partnerships Team. This exciting new role will be responsible for writing and submitting compelling bids and proposals that clearly align to CXK’s strategic and operational vision, meeting the needs of our commissioners and funders.

The role will drive income generation and growth for the charity, creating high-quality tender responses on a regular basis, developing a pipeline of current and potential opportunities and proactively ensuring that all business development systems and processes are fully implemented.

As part of our Senior Leadership Team, the Head of Bids, Grants and Tenders will contribute to the strategic development of CXK, working closely with the Director of Development and Partnerships, our service leads, and the wider Senior Leadership Team.

Who we are looking for

This role will require exceptional writing and editing skills, with the ability to produce clear, concise, and compelling content aligned to a specification, with a proven track record of successfully responding to complex tender opportunities, and grant submissions. 

The ideal candidate will bring a deep understanding of public or the not-for-profit sector and the areas impacting our work, such as education, employability, skills, rehabilitation and justice.  This will be supported by proven experience of managing end-to-end tender processes and the achievement of financial targets.

If you can deliver results in a fast-paced, purpose-driven environment and you’re ready to bring energy, expertise, and a commitment to CXK’s mission, we’d love to hear from you.

You can read more via person specification here.

Benefits of working with us

Our employee benefits include:

Ø  30-33 days holiday, plus bank holidays

Ø  Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

Ø  Benenden private healthcare cover

Ø  Flexible working

Ø  Enhanced maternity and paternity leave

Ø  Training and development programmes and opportunities

Ø  Mental and physical healthcare initiatives

and more

Recruitment Timeline

Vacancy closing date: 26th May 2025

Application review date: 27th May 2025

Interviews dates: 10th June 2025

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

Operations Coordinator

We are seeking an Operations Coordinator to join a nationally recognised, values driven arts education charity as they settle into their new headquarters at the iconic Wigan Pier. Help lay the foundations for the next chapter!

Position: Operations Coordinator
Salary: £31,123 - £35,417 per annum
Location: Office based in Wigan
Hours: Full-time, 35 hours per week
 

Closing Date: Midnight on Wednesday 4th June

Interviews: In Wigan, Wednesday 11th June

About the Role

The role of Operations Coordinator is critical to keeping the organisation running smoothly and ethically. You will oversee all aspects of office administration and provide vital support across facilities, Health and Safety and IT Systems.

Reporting to the Finance and Operations Manager, you will:

• Play a key role in maintaining and organising the new HQ for the teams’ needs and for external users
• Support Clerical duties and finance processes
• Have opportunity to get involved in future developments as the charity grows their local, national and international connections.

This role offers an exciting opportunity to shape the future of cultural education by turning strategy into action and creating spaces for collaboration and learning.

About You

We are looking for a proactive individual who can work on their own initiative and as part of a small but mighty team!

Someone who is:

• Flexible and organised, managing a range of duties and responding to requests
• Has high standards of customer service and excellent communication skills
• Is motivated and solution focussed to address and issues as they arise
• Has great attention to detail and accuracy

This is an exciting time to join the team, you’ll be involved from the outset in establishing the charity in their new home, with plenty of opportunities to grow and develop relationships around their occupation of a new and special location. If you feel you have the right skills we’d love to hear from you!

About the Organisation

The charity’s vision is for a future where being creative and experiencing brilliant culture is a regular part of every child’s learning and life. They work strategically across Northern England, nationally and internationally to tackle unequal access to creativity and the arts for children and young people

The charity values curiosity, courage, collaboration, and inclusion and are committed to anti-racist practice, ensuring that diversity is at the heart of everything they do.

Other roles you may have experience of could include: Operations Officer, Programme Operations Coordinator, Administrative Coordinator, Projects & Operations Assistant, Office & Operations Coordinator, Project Coordinator, Administrative Assistant, etc. #INDNFP

We are recruiting for an innovative, values-driven leader to join Mary’s Meals International (MMI), as Director of Brand & Marketing.  Reporting to our Chief Growth Officer, you will be responsible for developing and leading our global brand and marketing strategy, providing inspirational leadership to three sub-teams of experts in Brand & Marketing, Digital Experience and Creative Solutions.

As Director of Brand & Marketing, you will be bringing the inspirational story and impact of Mary’s Meals to life.  You will be responsible for growing our supporter base and for driving income by providing expertise to our global network of National Affiliates, optimising their presentation of the Mary’s Meals brand and their marketing efforts.  

Advocacy Coordinator

Salary: £40,000-£45,000 depending on experience

Location: London (Hybrid - at least 2 days per week in the office)

Would you like to use your understanding of politics and advocacy and your relationship-building skills to tackle injustice? Can you bring people together to work for change? We are seeking to recruit an Advocacy Coordinator to develop and coordinate the delivery of influencing strategies around the identified public policy and advocacy priorities of the Methodist Church and the Joint Public Issues Team. In recent years these have includes issues around poverty, refugees and migration, the environment, the economy, peace and conflict, and politics.

You would be working for the Methodist Church and as part of the ecumenical Joint Public Issues Team, which brings together the Baptist, Methodist and United Reformed Churches, plus associate partners, to work together for peace and justice. It does this through listening, learning, praying, speaking and acting on public policy issues.

You’ll need to bring experience of coordinating campaigns or advocacy initiatives, and a proven ability to build influential relationships and to convene and facilitate groups to enable decision-making and commitment to shared action. You’ll also need a good understanding of UK politics and of the context for public policy development, and to be a great communicator. While there is no requirement that you be a practicing Christian, you should be sympathetic to the mission of the Methodist Church, and share our commitment to seeking justice and to issues of equality, diversity and inclusion.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 4 June 2025

Interviews: 24 June 2025 in person in London.

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight Child & Young Person team working 37.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is offered on a hybrid basis working 3 days at out office in Chandlers Fold and the other 2 days from home.

As a Children & Young Person's Caseworker you will:

• Develop, deliver and monitor safety and support plans for children and young people who accept ongoing support, which will include providing resources, interventions, and information
• Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff to provide a seamless service to clients

You will need:

• Understanding of the impact of crime on children and young people
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Ability to use generic IT applications competently.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Oxford. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Friday 23rd May 2025

Interview day (in-person) - Friday 30th May 2025

Start date: 28th July 2025

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Oxford South East
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary
£35,500 per annum

Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year