Practice leader jobs

The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university. 

You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.

You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.

About You:

• You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
• You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
• You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
• You are experienced in person-centred support planning and risk assessment.
• You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.

Please view our application pack and visit our website for more information.

We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities. 

You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.

If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.

Interview Date 11 February 2026

Role Summary 

•  Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met. 

•  Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.

•  Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.

•  Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.

•  Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.

•  Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners

•  Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.  

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.

Employee Benefits 

Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

Values we are looking for in candidate

We are focused, putting carers at the heart of everything we do.

We act together, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support:

Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed

If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! 

Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered. 

About International Needs UK

International Needs (IN) UK is a partner of a global Christian mission and development federation working collaboratively in over 30 countries to serve families in some of the world's poorest communities. Inspired by John 10:10, “I have come that they may have life and have it to the full,” our vision is for families to access the resources they need to overcome poverty and realise their God-given potential. Our mission integrates practical development solutions—like education, clean water, and sustainable livelihoods—with the transformational message of the Gospel.

Strategic Objectives of the Role

You will play a pivotal role in evaluating, shaping and developing programme proposals put forward by International Needs partners which have a strong fit with fundraising opportunities in the UK. Developing strong partnerships to ensure effective programme delivery, and evidencing programme impact through strong communication and reporting are also key. This role is central to our mission and requires someone who both professes and practices the Christian faith in accordance with our Statement of Faith.

Responsibilities

• Advance Programme Design and Delivery - building and nurturing deep prayerful relationships, supporting partners develop programmes that meet real community needs and strengthening planning, execution and monitoring
• Enhance Programme Quality and Accountability – providing full programme cycle oversight, maintaining programme excellence and financial integrity and delivering effective reporting to all stakeholders
• Build Capacity in International Partnerships – equipping partners with tools and guidance to improve project design, implementation, and impact measurement whilst fostering a learning environment to build capacity for local sustainability and leadership
• Drive Impact Communication and Fundraising Collaboration - Translate outcomes into compelling impact stories, working closely with fundraising colleagues to align programme insights with donor engagement. 
• Support Organisational Growth and Innovation - advise leadership on funding opportunities and partnership development to support strategic decision-making, participating in cross-functional initiatives to further the mission and operational excellence of the charity. Be active in team prayer, spiritual formation, and the life of the organisation. 

Candidate Profile

We are seeking someone who is: 

• Passionate about Christian mission and prayerfully committed to global transformation 
• An effective cross-cultural communicator and relationship-builder 
• A strategic thinker who pays attention to detail 
• A self-starter who takes ownership and delivers results 
• Collaborative, adaptable, and motivated by both people and purpose 

Key Essential Skills and Experience

• Minimum 2 years’ experience in project/ministry management which can include lived experience of mission project delivery
• Strong planning, budgeting, and project evaluation skills
• Experience building capacity in international or grassroots partners

Applications close: 30th January 2026

First Interview (Online): 3rd and 4th February 2026

Second Interview (In person): 10th February (in Croydon) 

Title: Mental Health Community Garden - Project Manager
Location: Bessels Green Baptist Church, Sevenoaks area
Salary: £38,500 - £46,500 per annum
Hours: Full time with flexibility. (See additional comments for details)
Contract: Permanent. 37.5 hours/week
Annual Leave: 25 days plus public holidays
Pension: Employer contribution 5%, Employee contribution 5%

About This Project: Bessels Green Baptist Church is thriving community of Christians who have recently received a substantial legacy gift of £1 million. Following extensive community consultation, we have decided to develop and launch a community garden/outdoor hub on a site that we have already secured. Our aim is to improve the mental well-being of people in Sevenoaks and the surrounding villages. The project will offer a range of horticultural, nature connection, exercise and other therapeutic activities available to all. We want it to give people a sense of belonging and responsibility in a safe space, while developing skills and emotional well-being that will support other parts of their lives.  We want this to be a long-lasting, self-sustainable, inspiring project that will impact those in our community who are experiencing a vulnerable time in their lives.

About This Role

Reporting to: Trustees of Ash Platt Charitable Incorporated Organisation (CIO) 

We are seeking an entrepreneurial and passionate Project Manager to help us design and deliver an exciting outdoor mental health project that will benefit our local community in significant ways. You will create a natural, nurturing, calm outdoor space to bring people together to support their wellbeing. 
Initially you will work from home or with office space available at Bessels Green Baptist Church and will need to travel regularly to meetings and the garden site. Once launched, the role will require attendance at the garden several days per week. 

Key Responsibilities

· You will build upon the findings of the Community Mental Health Scoping Exercise to develop a comprehensive project plan to launch the garden in the first half of 2026 – having designed the space in conjunction with the local community and experts who have related experience.

· You will promote the garden and its activities to potential beneficiaries and partners, establishing a marketing and communications strategy and building relationships with community leaders and stakeholder groups.

· You will create a programme of activities to support wellbeing and mental health, design effective ways to monitor and evaluate impact and ensure constant learning and improvement as the project develops.

• You will create a welcoming, positive, and inclusive environment where people from any background will feel valued and supported.
• You will develop the operations of the garden with volunteers and partners, taking responsibility for its maintenance, promoting health and safety standards and ensuring that volunteers have the tools, equipment and workwear to work safely and comfortably.
• You will manage a comprehensive programme of volunteering to support garden operations, identify pathways for volunteers to take on leadership roles. recruit and manage any future staff required and design training and support structures for all team members
• You will extend the reach of the original legacy gift by exploring a diverse range of funding opportunities, identify and pursue match funding and build partnerships with potential funders and supporting organisations

About You

Essential Requirements

• Educated to degree level or higher, or with equivalent work experience.
• A demonstrable experience of managing and launching complex projects of a similar nature and the ability to manage an outdoor space.
• A passion for working outdoors and awareness of the benefits to people's wellbeing of being outside in nature
• Practical experience of working alongside mental health services.
• Strong organisational skills, attention to detail and demonstrable competence in IT, data management and data protection.

• Strong budgetary and financial management skills
• Excellent interpersonal skills and the ability to be a team player who works collaboratively and takes a people oriented inclusive approach.
• Outstanding oral and written communication skills - equally confidently with senior leaders, partners and service users
• Self-motivated and self-directed with an entrepreneurial spirit and a high level of personal integrity
• Committed to making a tangible difference to the mental well-being of our local community

Desirable Requirements

• Experience of co-producing projects and services with the community and people with lived experience of mental ill health
• Experience of designing programmes of activities and of managing volunteers
• Understanding about delivering therapeutic activities to a wide range of beneficiaries and knowledge of social prescribing and linked referral pathways
• Experience of developing income streams or fundraising

Additional Notes

· Bessels Green Baptist Church is committed to equality of opportunity and welcomes applications from all sections of the community. We particularly encourage applications from people with lived experience of mental health challenges, as this perspective will be valuable to the role.

· The successful candidate must be sympathetic to the Christian faith, comfortable working in a faith-based environment, and committed to embodying our five core values: Love generously, Act justly, Forgive swiftly, Include selflessly, and Practice humility.

· We believe this job will require a full-time commitment, but we will try to be flexible depending on specific candidate situations. For example, it may be possible for this role to work as a job share between two individuals) 

Job Purpose

Are you a strategic HR professional passionate about people, culture, and inclusion? Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.

About Us

Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.

Key Priorities

• Deliver a management development programme with measurable impact
• Provide workforce analytics to inform strategic decisions and reduce agency spend
• Coach managers to resolve employee relations issues proactively
• Drive improvements in staff engagement, inclusion, and fair treatment
• Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
• Embed co-production principles across HR processes

What We’re Looking For

• CIPD Level 7 (or working towards) or equivalent
• Proven experience in workforce planning, leadership development, and cultural change
• Strong coaching, influencing, and analytical skills
• Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
• Knowledge of CQC/Ofsted frameworks and sector reforms is a plus

 Why Join Us?

At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

We’re offering an opportunity to support the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. Ensuring that the young people we work with, through these programmes, understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. Driving our youth engagement strategy, developing high quality and empowering content, and advocating for youth engagement and youth advocacy.

About the Role
The Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover is accountable for the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. The remit of the Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover will include two areas of leadership:

1. The continued development and delivery of our Youth Advocacy/Ambassador Programme – the Trust’s youth engagement initiative. The SPDL is responsible for ensuring that through this programme the Trust engages young people across the country, ensuring they understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. The SPDL is responsible for driving a youth engagement strategy, which actively scales up the reach of the programme – bringing it to new audiences. They will be responsible for developing high quality, inspiring, engaging and empowering content to young people in England, Scotland and Wales – quality assuring the programme and all associated initiatives. The SPDL will be an advocate, internally and externally, for youth engagement and youth advocacy, ensuring the Trust’s voice and reputation plays a role in leading and shaping the sector and a future where young people play an active role in Holocaust remembrance and tackling antisemitism today.

2. Oversight of the Trust’s Government funded Lessons from Auschwitz Project, ensuring that the programme continues to reach students across the country each year; that it continues to be regarded as a globally recognised site-based learning initiative; that we are delivering in line with all associated KPIs; and importantly that the content continues to educate in-line with objectives, and continues to inspire young people to continue to engage with the Trust’s cause. This role will work closely with the Chief Programmes and Outreach Officer to drive delivery across programmes in line with the Trust’s strategic vision and strategic plans. The SPDL will work closely with the Senior Logistics Manager who will be accountable for schools marketing; engagement with and registration for all Trust programmes; all associated logistics for schools’ programmes; and ticketing and logistical support for the Ambassador Programme.

For information on the key responsibilities of the role and the person specification, please see the full application pack on our website. This also contains information on how to apply. 

Safeguarding Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Safeguarding Manager

UK-wide, with some travel across the UK

£42,323 per annum (pro rata for part time)

Ref: 103RECa

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid with the opportunity to work from any Walk Wheel Cycle Hub

Contract: Permanent

ABOUT THE ROLE

Safeguarding Manager

Team: Planning Governance and Assurance

As Safeguarding Manager, you will be the trusted guide and lead voice for Walk Wheel Cycle Trust. Your role is to nurture a safe and welcoming environment for everyone connected to the charity. You will bring expertise and thoughtful coordination to safeguarding matters, helping colleagues feel supported and confident. You will carefully assess risks and put clear, practical steps in place to reduce them, always strengthening the charity’s safeguarding framework. You will inspire and uphold a positive safeguarding culture, encouraging every team member to follow policies with care and compassion. This position is about protecting people, building trust, and ensuring that safety is woven into the heart of everything we do.

What You’ll Be Doing

• You will lead Walk Wheel Cycle Trust’s compliance with safeguarding requirements and legislation, ensuring safety is always central to our work.
• You will take a proactive role in spotting safeguarding risks and will design supportive plans to reduce or resolve any issues.
• You will guide and nurture the Designated Safeguarding Officer (DSO) network, offering kind and steady line management to DSOs while fostering a culture of care and responsibility across the charity.

Key Responsibilities

• You will take care of complex or serious safeguarding concerns, using sound judgement to apply the Serious Incident Policy and report matters to the appropriate governing bodies.
• You will collaborate with Directors and Heads across the charity, helping to promote safeguarding awareness and good practice throughout the UK.
• You will escalate safeguarding issues directly to the Executive Safeguarding Lead and other senior colleagues when needed, offering thoughtful recommendations on actions and solutions that protect and support everyone involved.

This role is ideal for someone who enjoys:

• Helping people feel safe and supported every day.
• Working with clear steps and guidance to make a real difference.
• Building positive relationships and working together as a team.
• Solving problems in a calm and practical way.
• Learning new things and improving how we keep people safe.
• Making sure everyone understands what to do and feels confident doing it

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Making sure everyone understands what to do and feels confident doing it.
• You bring extensive safeguarding experience at a senior level, including leading investigations, shaping policies, and guiding staff through training.
• You have a strong background in assessing, developing, and improving safeguarding frameworks, ensuring that policies, procedures, systems, and governance align with legislation and best practice.
• You offer supportive advice and guidance on how safeguarding best practice can be applied in real situations, helping colleagues at all levels while building positive and trusting relationships.
• You hold deep knowledge of safeguarding legislation, statutory guidance, and recognised best practice.
• You understand the different types and indicators of abuse, neglect, and other safeguarding concerns, and you know how to manage them effectively to keep people safe.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 11 January 2026.   
• Interviews will be held via Microsoft Teams during the week of 19 January 2026
• To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Want to explore more roles?

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

Are you passionate about using data to make a positive impact and want to work for a charity that values compassion, accountability, respect, and equity? We’d love to hear from you. We’re looking for a CRM and Insights Manager to lead our supporter care strategy and maximise income through data-driven insights. In this pivotal role, you’ll manage our CRM system (Donorflex), optimise donor journeys, and ensure compliance with fundraising best practice and data protection regulations.

What you’ll do:

• Use data analysis to shape fundraising strategies and improve supporter experience.
• Manage and develop the Supporter Care team.
• Oversee donation processing, Gift Aid claims, and reporting.
• Drive efficiency and innovation in supporter engagement.

What we’re looking for:

• Strong experience in CRM management and data analytics.
• Excellent communication and leadership skills.
• Advanced Excel and data visualisation expertise.
• Knowledge of fundraising compliance and GDPR.

Working for us

As an employee you will receive the following benefits:

• Opportunity for some home working
• Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
• 25 days annual leave increasing to 29 with service (pro rata for part time employees)
• Enhanced Occupational sick pay scheme
• Home-made meals available in our onsite bistro
• Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• Life assurance
• Free onsite parking
• Access to Blue Light Card scheme discounts
• Social events (such as photography group, quiz nights, picnics and more)

Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.

We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.

This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.

If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.

Your role

You will:

• Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
• Drive income growth through clear strategy, strong operational planning and performance management.
• Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
• Lead stock management, merchandising and donation strategies to maximise return.
• Build strong community engagement and supporter relationships.

What you’ll bring

You’ll have:

• Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
• Strong commercial awareness and a track record of improving performance.
• Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
• Sound knowledge of charity retail governance, legal and regulatory requirements.
• Confident communication, planning and problem-solving abilities.

Why join St Nic’s?

We offer:

• The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
• A supportive, values-driven working environment.
• Ongoing learning and development opportunities.
• Health Cash Plan and wellbeing programme.
• 25 days’ annual leave, increasing with length of service (up to 29 days).
• Competitive pension plan (up to 8% company contribution).
• Life assurance (2x annual salary).
• Free parking and subsidised on-site bistro.
• The opportunity to work from home 1 to 2 days per week.

Job Summary:

This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.

Role Specific Responsibilities:

· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.

· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.

· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.

· Give advice and assistance with housing problems including information on housing options.

· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.

· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required.  Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.

· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.

· Work in a performance target-led environment and have a commitment to attaining those targets.

· Prepare timely and accurate reports.

· Identify and implement good administrative practices and procedures.

· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.

· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.

· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.

· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.

· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.

· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.

· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.

· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.

· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.

· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.

· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.

· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.

· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.

· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.

· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.

· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.

· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.

· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.

· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.

· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.

· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.

· To input and extract information from Stay’s IT systems, including client information.

· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.

· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Engaging with clients and the local community to co-produce a programme of activities and sessions.

· Encourage and motivate clients to engage and participate in activities and sessions.

· Other duties commensurate with the post as may be determined from time to time.

Staff Expectations – how we do things

Administration Duties

· Maintain accurate records, both paper and electronic.

· Assist in the production of management information related to key performance indicators.

Financial Management

· Work within departmental budgets and aim to achieve value for money in all areas.

· Ensure compliance with all financial policies and procedures.

Relationships and Partnerships

· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.

· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.

Client Involvement

· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.

· To make a difference to clients through support which everyday impacts on their lives for the better.

Quality Assurance

· Report on performance monthly to line manager within deadline.

· Assist in addressing any improvements required from internal or external audits.

· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.

· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.

· To continuously review own working practices in line with client feedback and current best practice.

· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.

Culture, Values and Behaviour

· To articulate and personally demonstrate Stay’s values both internally and externally.

· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.

· To contribute to the building of a staff culture where every person feels empowered and valued.

· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.

· To commit to learning and being the best through continual learning and development.

· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.

· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.

· To use good judgment and initiative to find solutions.

Health and Safety

· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.

· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.  You must co-operate with Stay and co-workers to help everyone meet their legal requirements.

The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Hours: Full-time, 35 hours per week (flexible hours)

Location: UK based – Hybrid, any UK office with national travel

Ref: HPBP-261

St Giles Trust is seeking a dynamic and strategic leader to join our People Team as Head of People Business Partnering. This is a pivotal role in shaping our people strategy and supporting our mission to be a great place to work.

About the Role
As Head of People Business Partnering, you will lead a team of Business Partners to deliver high-impact, customer-focused people services. You’ll work closely with senior leaders to understand their directorates and support the delivery of strategic priorities, ensuring our people practices are inclusive, compliant, and aligned with organisational goals.

Key Responsibilities

• Lead and develop a high-performing People Business Partnering team.
• Provide expert guidance on employee relations, recruitment, and organisational change.
• Collaborate with senior leaders to develop local strategies aligned with our overall people plan.
• Champion inclusive practices and contribute to a culture of high performance.

About You

We’re looking for someone who:

• Has significant experience in strategic HR leadership and business partnering.
• Is confident navigating complex employee relations and change management.
• Can lead and inspire teams to deliver excellent people services.
• Is committed to equity, diversity and inclusion.
• Brings fresh thinking and a collaborative approach.

Role Details 

• Location: Flexible/Hybrid with national travel 

• Hours: Full-time, 35 hours per week 

• Salary: £52k excluding £3k London Weighting where applicable 

• Holiday: 30 days + bank holidays 

• DBS: Basic DBS check required 

Recruitment Timeline 

• Application Deadline: 9:00am on 26 January 2026 

• Interview Date: 9 February 2026

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Please note: this role carries a genuine occupational requirement that the postholder is Black or Minoritised Ethnic (African, Asian or Caribbean heritage). Please confirm this in writing in your application, and we will re-confirm this prior to finalising our shortlist for interview

This is a rare and exciting opportunity to join our sector-leading UK Voice and Influence Team, and work very closely with our brilliant SEEN Programme, as well as our Children's Services across the UK.

What this role will do

This role will have an important role in helping the charity deliver its strategic commitment to listening and responding to the voices and experiences of young people across the UK – and in particular the voices and experiences of Black or Minoritised Ethnic young people, who are often less-heard.

The role will promote a culture of inclusion and belonging by playing a leading role on delivering our ambition to:

build and support an engaged, diverse network of young people from across the UK who represent a broad range of identities and lived experiences, and who can speak out and work alongside Barnardo's.

Key tasks for this role

The role will:

• Lead on the recruitment, coordination and support of young people signed up to our B-Amplified Youth Network.
• Support our SEEN Young Ambassadors, and coordinate their engagement in the wider B-Amplified Network offer
• Act as a subject matter expert in voice and influence practice and anti-racism, working alongside our Children's Services as a critical friend to support the delivery of excellent and inclusive services.

More information is in the Additional Information Sheet attached to this advert.

Who we're looking for

We're looking for someone who has:

• At least five years' experience in a role working directly with children and/or young people in a health, social care, education or youth work setting – a youth and community work (or similar) qualification is desirable but not essential.
• Demonstrable knowledge experience of designing, delivering and evaluating strategic voice and influence activities with young people – particularly in online or virtual contexts.
• Knowledge and understanding of the practical application of anti-racist principles and practice.
• Experience of working across complex structures, hierarchies and partnerships, with experience of working with a range of stakeholders at different levels.
• Ability to plan, deliver and evaluate projects, collaboratively and effectively.
• Excellent collaboration, networking and partnership-working skills.

The successful candidate must also:

• Be of African, Asian, Caribbean heritage – this is a genuine occupational requirement, and an essential requirement, as noted above.
• Be able to travel across the UK on a regular basis, including overnight stays – living close to a national rail station and/or airport will be a significant benefit.
• Be able to work flexibly to accommodate direct work with young people outside of 'normal' hour (i.e. evenings and weekends) – for which TOIL can be claimed, or overtime hours in extraordinary circumstances.

Important to note:

We recognise the inherent power dynamics at play, and that the occupational requirement does not imply that the responsibility to ‘solve' the issue of diversity rests solely with a minoritised individual (or team). Instead, this role forms part of a wider, intentional commitment across the organisation to embed anti-racist and inclusive practice at every level and is why we have proposed a matrix management approach - to ensure the role is not siloed, but meaningfully supported and connected across teams.

A key focus will be to understand and address the structural and cultural barriers that children's services and internal teams may face when engaging with Black or Minoritised Ethnic young people.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described

Lincoln Cathedral is seeking an experienced HR BP to provide strategic/operational HR support across a unique and purpose-led organisation. Reporting to the Chief Operating Officer, you will act as a trusted adviser to senior leaders and managers, supporting employee relations, workforce planning, organisational development and the delivery of a refreshed People Strategy. You will play a key role in strengthening culture, inclusion and wellbeing, while ensuring HR practice is fair, compliant and values-led.

You will be an experienced HR generalist or Business Partner (CIPD Level 5 or equivalent) with strong knowledge of UK employment law, confidence in coaching managers, and experience of supporting change. Experience in a charity, church or heritage setting is desirable.

Our ESOL service was established in 2017 and now runs 5 days per week and offers English lessons for resettled refugees and an English Club with an emphasis on learning skills for integration into UK society. We are a growing team of ESOL tutors and childcare professionals providing training to help refugees and their families to resettle in Bedford Borough and Central Bedfordshire.

We are seeking someone who is creative, reflective and able to implement new ideas to continually improve practice and support the management team.This is an important role caring for children, maintaining a high quality, stimulating learning environment.

This role will deputise for creche session leaders in cases of staff sickness or training and will therefore be required to work on either site at short notice in such instances. Candidates must be able to be in either Shefford or Bedford from 9:30-14:30 with notice being given by 8:30am in case of cover need. Access to own vehicle or ability to use public transport/private hire vehicles is therefore essential for this role.

If you have any questions, please do get in touch.