Project support and volunteer lead jobs
This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.
Key Responsibilities
- Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
- Build and maintain relationships with prisons, probation services, community organizations, and research partners.
- Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
- Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
- Manage project budgets and resources effectively.
- Contribute to organizational learning and development, identifying opportunities for innovation and growth.
- Collaborate with other teams and contribute to wider User Voice initiatives as needed.
Person Specification
Essential:
- · Personal lived experience of the criminal justice system.
- · Proven experience in project management
- · Experience using project management tools and software
- · Strong communication and relationship-building skills.
- · Experience of supporting and coordinating groups of volunteers.
- · Experience of supporting and managing staff.
- · Ability to manage competing priorities and meet deadlines.
- · Commitment to equity, diversity, and inclusion.
- · A proactive, solutions-focused approach.
Desirable:
- · Experience of working with children, young adults or families affected by the justice system.
- · Knowledge of social research methods and data analysis.
- · Familiarity with the charity sector and/or criminal justice system.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come join an incredible team using joy, adventure and the outdoors to transform the mental health of London's most disadvantaged children. We're looking for someone a little bit special who believes in the deep potential of children who are not thriving elsewhere in life.
The position is a dual role. You’ll join as one of three dedicated Youth Workers and will lead on a portion of Free to Be Kids’ year-round follow-on support for vulnerable young people who we have already engaged via our Thrive Outside residentials. Crucially, a core aspect of the role will be leading an average of 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have complex needs. You’ll be joining a small staff team of 9, supplemented by a vibrant and committed group of volunteers.
Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. A full driving licence is not required but may be an advantage.
Watch our 2 min introductory video to see the power of what we do. https://bit.ly/ASummaryOfOurWork
On offer to the right candidate:
Salary: Circa £29,000-£32,000, dependent on experience.
Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.
Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period.
Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%, hybrid working, office with great transport links, flexible working (outside core hours), employee reward scheme, a tight-knit effective team with great morale.
Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.
To start: February-March 2026
.
Who we’re looking for:
Our next Youth Work hero. You'll be fun, active, energised, resilient, and experienced in work with young people with complex needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.
You’ll have multi years’ experience working alongside young people who might struggle in other settings and will be used to dealing with a range of behaviours and complex support needs, ideally including mental health support needs,with a good understanding of safeguarding. A basic level of comfortableness in the outdoors, resilience to keep going with a smile when it's wet outside, and the silliness to be the first to jump into the lake will see you in good stead for this role.
You’ll have the flexibility to work away from home on up to 10 week-long residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential. Experience of working on or leading residentials projects themselves is not required but may be an advantage.
We are a small, vibrant, fun and friendly staff team of 9, growing to 11 when these 2 Youth Worker vacancies are filled, supported by a committed volunteer base of around 200.
We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.
To apply:
See full Job Description & Person Specification on our website.
Send all 3 application elements in one email to the address within the application pack by the closing date of 8pm, Tuesday 13th January 2026.
- CV or up to date LinkedIn profile.
- A short introductory video of 1-3 minutes (maximum) showing your vibrancy, fit for the role, recapping your existing experience, and telling us something interesting about yourself! (Top tips: Keep it fast paced and lively; shorter may be better; touch on the person characteristics set for the role; something filmed quickly on your phone which feels organic is what we’re looking for.) As this is a people facing role the video’s purpose is to help bring life to your application, whilst helping us filter out solely AI written ones. We want to get a strong sense of YOU as we are looking for FIT with the organization, as well as experience.
- (optional) A short (1 side max) cover letter to bring your application to life.
Selection Process and Timeline:
Selection will be via two stage interview. As there is only a short turnaround from application closure on 13th January to 1st stage interviews 8th-9th January, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.
1st stage interviews: Monday 19th - Wednesday 21st January (virtual). We may offer some interview slots throughout the window but you will not be disadvantaged if you need to wait till towards the deadline to apply.
2nd stage final interviews: Wednesday 28th - Thursday 29th th January (in-person, London Waterloo)
Please hold interview dates as alternates dates are unlikely to be available.
The role requires an Enhanced DBS check and existing right to work in the UK.
If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!
Using joy, adventure and the outdoors to transform particularly vulnerable London children's mental health.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as a Housing & Recovery Worker in our 7-bed Pre-Recovery Project. You’ll provide high-quality support to people moving on from homelessness, working closely with Turning Point to deliver drug and alcohol recovery groups and peer support. You’ll manage risks, maintain a safe and welcoming environment, support clients into suitable move-on options, and build strong relationships with partners. Help create a positive, inclusive space where people can rebuild their lives while developing their skills, confidence and independence through meaningful activities and personalised support.
Main Purpose Of Job:
The Pre-Recovery Project is a 7 bed project that provides housing and recovery support for people that have recently experienced being homeless. We work closely with Turning point to provide recovery support through groups and peer led support . The HRW will provide move on support as well as working in close partnership with Turning Point around peoples recovery .
Main Areas Of Responsibility:
· Ensure the effective delivery of high-quality support and housing management according to Homeless Oxfordshire policies and procedures.
· Ensure the effective delivery of drug and alcohol based support to clients within the Pre Recovery Project service including group and peer support.
· Partner with Turning Point in the delivery of drug and alcohol based support to enable clients to work towards drug and alcohol recovery.
· Assess risk and suitability of referrals for the service.
· Be responsible for supporting and working with clients to achieve suitable move on and successful outcomes.
· Ensure support plans and risk management plans are documented and agreed with clients in line with procedures.
· Proactively and assess, monitor, manage and respond to risks.
· Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance. Report any safeguarding concerns without delay in line with procedures.
· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
· Keep up to date and clear records and ensure information is shared with the team and external agencies as required.
· Maintain positive relationships with all stakeholders and represent Homeless Oxfordshire at interagency meetings, as required.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best and the work of the broader team
· To organise and lead activities with clients which will improve wellbeing and skill sets.
· Comply with Homeless Oxfordshire’s policies and procedures.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
· Contribute to the work of the broader team.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Principal National Cycle Network Engagement Manager
Location - UK wide with a focus on England
£42,323 per annum (pro rata for part time)
Ref: 96REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid, with the opportunity work out of any of our Walk Wheel Cycle Hubs based around the UK
Contract: Permanent
ABOUT THE ROLE
Team: National Cycle Network (NCN) Engagement
As the Principal Network Engagement Manager, you will lead the strategic planning, management and deliver of a diverse range of community-led engagement projects and programmes across the NCN
This leadership role will require expertise in programme delivery, stakeholder collaboration and Business Development, embedded with a string commitment to Equity, Diversity and Inclusion.
It will require you to represent the charity at senior level, influencing key decision makers, ensuring that all programmes align with the Walk Wheel Cycle Trust’s strategic goals.
What You’ll Be Doing
- Improving the Charity’s frame for engaging with community groups
- The accountability for safeguarding, health and safety and complex risk assessment
- Lead on the delivery of programmes and projects designed to delivery the Charity’s “Love it” and “Green it” strategic aims
Key Responsibilities
- Lead and motivate the engagement team
- Work closely with the Volunteering team to ensure opportunities for volunteers are maximised
- Lead on Equity, Diversity and Inclusion
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Significant experience of working with community organisations and volunteers.
- Knowledge and experience of best practice in behaviour change and community engagement including national standards in community engagement and/or COM-B.
- A visible expert (internally and externally) in the principles and standard practices in active travel infrastructure, community engagement and behaviour change projects in a collaborative setting.
- Extensive experience of project and programme management including risk management, budgetary management, contract management and resource planning.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday – Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 18 January 2026.
- Interviews will be held via Microsoft Teams during the week of 29 January 2026
- To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT & Communications Deputy Lead
Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.
About the Role
We’re looking for an IT & Communications Deputy Lead to help maintain and develop our digital infrastructure across multiple sites. This is a hands-on role where you’ll support networks, cloud systems, AV, telephony, and user services, ensuring reliable and secure IT operations. The role assists with day-to-day operations, routine maintenance, installations, troubleshooting and documentation, ensuring reliable and secure IT services across all sites.
Core Responsibilities to include but not be limited to:
- Maintain and develop IT and communications infrastructure, including networks and cloud systems.
- Provide first and second-line support to staff and guests.
- Assist with installations and routine maintenance of networking, Wi-Fi, VOIP, CCTV, and AV systems.
- Help administer Microsoft 365, device management, and basic cybersecurity controls.
- Keep documentation and asset records up to date.
- Contribute to IT aspects of refurbishment and infrastructure projects.
- Promote good digital security practices.
- Deputise for the IT & Communications Lead when required.
Person Specification
- Practical experience in IT support, networking, or systems administration.
- Strong knowledge of Microsoft 365 and device management.
- Basic networking understanding (routing, switching, Wi-Fi) and eagerness to learn more.
- Hands-on approach with confidence installing equipment and hardware.
- Excellent troubleshooting and communication skills.
- Organised and detail-oriented.
Desirable Skills and Qualifications:
Experience with fibre, VOIP, CCTV, AV systems, cybersecurity principles and endpoint protection tools, experience in remote, muti-site and estate-based environments and technical certifications (CompTIA, Microsoft, Cisco) or willingness to undertake them.
Why Join Us?
You’ll play a key role in ensuring our IT systems are robust and reliable, supporting a unique and dynamic environment. We offer a competitive salary, opportunities for professional development, and the chance to work on exciting projects.
Salary and Benefits:
- £55,000 per annum
- Company Pension Scheme
- Employee healthcare scheme
- Training and Development opportunities
- Generous annual leave entitlement
- Discretionary annual bonus
- Staff Accommodation Available
- Flexible Shift Patterns may be available
The client requests no contact from agencies or media sales.
We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities.
You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.
If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.
Interview Date 11 February 2026
Role Summary
• Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met.
• Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.
• Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.
• Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.
• Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.
• Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners
• Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.
• Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at The Tanera Project, a pioneering Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.
We are seeking a proactive HSEQ Deputy Lead to support the delivery of our Health, Safety, Environment, and Quality programme. This is a hands-on role in a unique setting, ideal for someone passionate about safety, sustainability, and working in dynamic environments.
About the Role
The HSEQ Deputy Lead works closely with the HSEQ Lead to ensure compliance, promote safe working practices, and maintain a positive safety culture across the island. You’ll carry out inspections, assist with investigations, deliver training, and help embed HSEQ standards into daily operations.
Core Responsibilities to include but not be limited to:
- Support the HSEQ Lead in delivering the island’s HSEQ programme.
- Conduct routine inspections, checks, and audits; escalate issues as needed.
- Maintain policies, procedures, risk assessments, and safety documentation.
- Assist with incident investigations and follow-up actions.
- Deliver inductions, toolbox talks, and support training across teams.
- Coordinate compliance tasks such as checks, testing schedules, and statutory records.
- Support waste management strategy and emergency preparedness drills.
- Act as a visible presence across the island, encouraging safe behaviours and early reporting.
- Deputise for the HSEQ Lead when required.
Person Specification
Essential Skills & Experience
- Good understanding of health and safety principles and willingness to develop technical knowledge.
- Experience in operational, maintenance, marine, outdoor, or similar practical environments.
- Strong organisational skills and confidence handling documentation.
- Clear communicator, able to engage teams and promote safe practices.
- Attention to detail and methodical approach.
- Comfortable working hands-on across multiple sites.
- Strong IT skills (Microsoft Office Suite, PDF tools) with ability to maintain accurate electronic records.
Desirable Skills and Qualifications
- IOSH Managing Safely or equivalent (or willingness to train).
- Experience in audits, inspections, or compliance tasks.
- Incident reporting or basic investigation experience.
- Interest in environmental work, biodiversity, or sustainability.
- Background in estates, maintenance, marine operations, or hospitality.
- Experience delivering training sessions and adapting content for diverse audiences.
Why Join Us?
This is a fantastic opportunity to play a key role in ensuring operational efficiency across our mainland and island sites. We offer a competitive salary range, a supportive team environment, and opportunities for growth.
Salary and Benefits:
- £47,500 – £52,000 per annum
- Company Pension Scheme
- Employee healthcare scheme
- Training and Development opportunities
- Generous annual leave entitlement
- Discretionary annual bonus
- Staff Accommodation Available
- Flexible Shift Patterns may be available
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Operations Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.
About you
We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs.
You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role.
We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions.
You will have:
-
Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring.
-
Ability to monitoring staff performance, and ensuring continuous professional development
-
Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and community organisations
-
Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders
-
Good understanding of policy and procedures related to homelessness, benefits and housing market
-
Experience of organising project delivery and development
-
Experience of writing reports to showcase records and impact
-
Ability to work sensitively and empathetically with people in vulnerable circumstances
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
About the role:
Join Single Homeless Project (SHP) as a Senior Outreach Worker and take a leading role in our response to rough sleeping across Redbridge. This is frontline work with purpose - combining assertive outreach, strong local partnerships and trauma-informed practice to help people move away from the streets for good. You’ll be part of a committed, values-driven team working closely with housing, health, substance use and immigration services to create real opportunities for change.
As a Senior Outreach Worker, you’ll lead outreach shifts across the borough, offering direction, reassurance and momentum to a team of Outreach Workers while holding a focused caseload of people facing complex challenges. Working in close partnership with Navigators, you’ll help ensure each person’s journey off the streets is joined-up, consistent and grounded in trust. You’ll balance hands-on engagement with thoughtful coordination, modelling best practice and keeping people at the centre of every decision.
This role is for someone who wants to shape practice, not just deliver it. At SHP, you’ll be trusted to bring your experience, judgement and ideas to the table, with the support to keep learning and pushing boundaries. If you’re motivated by impact, thrive in a leadership role that stays close to the work, and want to be part of a service that believes change is possible, we’d love to hear from you.
About you:
- You bring solid experience of working alongside people who are rough sleeping or at risk of street homelessness, and you’re motivated by work that leads to real change.
- You’re confident taking the lead on outreach shifts, supporting others to do their best work and setting a calm, purposeful tone when it matters most.
- You understand homelessness pathways, safeguarding and the wider systems people are navigating, and you know how to work within them while still challenging what doesn’t work.
- You build strong, effective relationships with partners across statutory and voluntary services, using collaboration to open doors and keep things moving forward.
- You stay grounded under pressure, think clearly when situations are complex, and are driven by a strong sense of social justice that aligns with SHP’s values of hope, inclusion and transformation.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 18th January at midnight
Interview date: Monday 26th January online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We're looking for a Supported Housing and Contracts Officer to join our dedicated team in Wembley.
This is a permanent full time (37 hours a week) role where you'll be in the office two days a week and working remotely for the other three.
The starting salary is circa £32,000 - £40,000 per year depending on your experience.
The Role
As a Supported Housing and Contracts Officer you will be responsible for managing a portfolio of our supported housing schemes, both leased and directly managed.
You will be the main contact for our managing agents, ensuring that they meet their contractual obligations. You'll coordinate the completion of escalated maintenance works, planned maintenance programmes and recommend improvements and adaptations to projects.
In your directly managed properties you will be responsible for rent and housing duties and carrying our weekly fire panel inspections.
What we'll need from you:
Our Supported Housing and Contracts Officers need a background in housing, this can be general or supported housing. You will also need to be a great communicator with experience in building relationships with both external and internal customers.
You'll be logging and monitoring enquiries and complaints as well as managing the teams databases, so will need excellent IT skills including Microsoft Word, Excel and PowerPoint, and have experience working with different systems.
Along with:
- A good understanding of contract management and compliance
- Experience of working with Service Level Agreements (SLAs)
- An understanding of the provision of support services to vulnerable tenants
- Experience of report writing
- The ability to collate and analyse data
Your own transport would be an advantage but is not essential.
What we can offer you
As a member of the Supported Housing Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
About us
At SNG we provide over 85,000 homes to over 200,000 customers and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
The National Gallery is looking for an experienced Project Manager to lead the delivery of the upcoming major capital projects at the National Gallery. This is an exciting opportunity to contribute to a major capital project that will have a lasting impact on the Gallery’s future.
The successful candidate will have a proven track record in managing complex capital projects and a strong understanding of heritage environments and design quality.
This is a full-time, fixed-term contract for up to 36 months. The role is primarily on-site (4–5 days per week), with some flexibility. Full attendance will be required during key project phases.
For more information, please refer to the attached job pack and explore the benefits we offer.
The client requests no contact from agencies or media sales.
Salary: £32,855 to £37,053 per annum
Contract length: 1 year FTC with possibility of extension
Location: Thames21’s main office at the Guildhall, City of London; but we also offer hybrid working
Responsible to: Evidence Programme Manager
About Thames21
Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job
The successful candidate will be employed as part of the Evidence Team working in a supportive, dynamic and fast-moving environment. While the post is initially funded for 1 year, there is likely to be further funding to work on projects related to water quality monitoring/modelling and nature-based solutions beyond this date. The role is to lead delivery of various projects within the Evidence Program, working closely with a variety of project partners and focusing on evidencing water quality pollution issues, identifying opportunities for pollution mitigation using nature-based treatment solutions, and monitoring their effectiveness. Projects vary from local and national scale to international collaborations.
You will undertake water quality monitoring, co-ordinate networks of citizen scientists to monitor water quality, perform dataset analysis, perform water quality modelling, and provide advice and guidance on the best nature-based solutions. This job would suit somebody with experience in monitoring water quality and/or nature-based solutions, and working with volunteers.
Main Duties and Responsibilities
Support the delivery of various projects – including constructing work plans, achieving project milestones.
· Routine maintenance of probes, water testing kits and other field equipment.
· Data inputting, analysis, presentation and visualisation using a variety of software and online tools such as Excel, ArcGIS, QGIS.
· Production of high impact verbal and written reports aimed at a range of expert and non-expert audiences.
· Undertake surface water sampling and data collection, analysis and interpretation of results, desk-based studies and project reports and recommendations.
· Coordinate stakeholders across projects and partnerships to implement/co-develop new tools/approaches to data and evidence analysis/modelling.
· Method development and support of monitoring carried out by citizen scientists.
· Delivery of other types of project work, as and when required by project or team managers.
· Work outside in a riverside environment in a variety of weather conditions.
· Work with Thames21 colleagues to develop and implement Thames21’s vision.
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description. (PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR MORE INFORMATION)
The closing date for applications is: 5pm 26th January 2026
Interview dates: Week commencing 9th February 2026 (subject to change)
We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.
No agencies please.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!
We are looking for a Reading Project Leader, to deliver some of our reading projects in London, on a part-time, term-time only basis. You will lead a team of volunteers on three projects per week, being present at a community base while your volunteer team visits local families and reads with children,and reading with families yourself at times.
You will be a resourceful, confident decision maker able to operate independently on the ground to support your team and be able to engage with our community partners and beneficiaries.
CV two sides A4 maximum. Cover letter 1 side A4 only.
The client requests no contact from agencies or media sales.
What is a Fixing Factory?
Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others.
The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 and we currently have three operational sites across London in Camden, Haringey and Hackney.
Each new Fixing Factory site grows and nurtures a community of repairers, is strongly linked with local residents and stakeholders, and is driven by engaged teams of volunteers. There is a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory on every high street’.
About the role
Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to manage a team of volunteers to get our latest Fixing Factory locations up and running? We want to hear from you!
As one of our Fixing Factory workshop managers, you’ll be responsible for the day-to-day operations of our two newest Fixing Factory sites, helping members of the public to fix their broken items, and managing a successful team of volunteers and freelancers to support along the way.
You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste. The two new sites will be trialling a scaled-back Fixing Factory model compared to our other three sites, so you’ll be a key part of developing and iterating a new way of delivering a Fixing Factory.
The two new sites will be in shared spaces with other community organisations. A key part of this role will be to build and maintain positive relationships with others managing and using the spaces.
You will split your time between the two new Fixing Factory locations, working remotely with a passionate Fixing Factory team, including workshop managers for other sites, and a central development and project management team. You’ll also work closely with Possible, our partner on the Fixing Factories project.
If you’re a fixer with the skills and enthusiasm to manage a welcoming, safe, and impactful repair hub, this is the role for you!
Key responsibilities
Activity and delivery
- Take responsibility for overseeing on-site repairs at the two Fixing Factory locations, ensuring they are completed safely, effectively, and to a consistent standard.
- Deliver a regular programme of activities at the two sites, including community drop-in repair sessions, workshops for the general public, and sessions for volunteers to repair damaged electronic goods.
- Work with the Fixing Factory Lead to make changes in response to feedback and project needs.
- Participate in the necessary training needed for the role.
- Take responsibility for ensuring health and safety, safeguarding, and first aid protocols are implemented and adhered to at the two sites at all times.
- Ensure activities provide an inclusive and pleasant environment for staff, volunteers, and members of the public.
- Implement processes to manage the inventory of equipment, consumables, spares, and repaired items at the Fixing Factory.
- Ensure workshop, tools, and equipment are maintained and well organised.
Volunteer management
- Help build a volunteer community at both sites that feels empowered to take the lead on the delivery of some of the core Fixing Factory activities.
- Supervise Fixing Factory volunteers and freelancers, including leading volunteer inductions, regular work and wellbeing check-ins, volunteer team meetings, and celebrations with support from the Fixing Factory Lead.
- Create an open, welcoming, inclusive environment for volunteers, whilst encouraging collaboration and skill sharing.
- Ensure there is a sufficient and growing pipeline of volunteers and freelancers, including leading recruitment for specific roles to run core Fixing Factory activities.
Relationship management
- Build and maintain positive relationships with local stakeholders, including the managers and users of both shared sites, members of the public, local repair businesses, local authorities, volunteers, and community fixing initiatives, with support from the Fixing Factory Lead.
- Maintain an open and honest line of communication with the Fixing Factory Lead, other workshop managers, operational group, and Possible colleagues.
Monitoring and evaluation
- Collect and train volunteers to collect monitoring and evaluation data related to the Fixing Factories with support from the Fixing Factory Lead.
Income generation
- Work with the Fixing Factory Lead to track and grow onsite income-generating activities to ensure that the shop meets its objectives for financial sustainability. This includes overseeing:
- Paid workshops and training sessions, including generating bookings from the public
- Potential for small-scale sales of refurbished items
- Encouraging donations during the delivery of core activities
Finance management
- Follow agreed Fixing Factory finance processes, including correct and timely categorisation of regular project income and expenditure (training will be provided) with support from Fixing Factory Lead.
- Manage your Fixing Factory locations' day-to-day site finances: petty cash, buying materials, workshop consumables, and reimbursing volunteers' expenses.
Communications
- Respond to enquiries about your Fixing Factory sites via email with support from the Fixing Factory Lead.
- Update the Fixing Factory website, Eventbrite, and Ticket Tailor booking systems for events with support from the Fixing Factory Lead and Possible comms team (training will be provided if needed).
- Publicise workshop activities and off-site events locally with support from the Fixing Factory Lead.
- Respond to press and comms requests when needed (for example, providing quotes or facilitating visits from journalists). This does not necessitate acting as a ‘live’ press spokesperson unless you are comfortable with this.
- Where requested, facilitate comms team interactions with your Fixing Factory volunteers, including requests for interviews and comms training requirements, with support from the Fixing Factory Lead when needed.
Organisational and partner involvement
- Attend monthly workshop manager meetings, weekly team meetings, monthly 1:1s, local partners group meetings, and any other meetings requested that contribute to the effective running of Fixing Factories.
- Represent Restart at public events and meetings where appropriate.
- Participate in organisational strategy development and reviews.
- Be a team player: skill sharing, chipping in on communal tasks, and helping each other out.
Person Specification
Essential Criteria
- You are able to repair electrical items independently, confidently, safely, and quickly, or you demonstrate an understanding of electrical knowledge with the ability to learn how to repair electrical items quickly - this will include changing plugs and repairing items such as toasters, kettles, and power leads
- You have a strong commitment to safety and wellbeing - we have some golden rules to keep everyone healthy and safe - especially around electricity - you will be the guardian of these and be able to recognise and call out when you spot unsafe working practices
- Passion for teaching others how to repair - you have experience teaching others to repair, or you are keen to learn
- Proven excellent time and task management - you’re highly organised, enjoy implementing processes and systems to maximise efficiency, and are target-driven
- Proven to be focused and meticulous when recording information - you’re a stickler for detail and understand the importance of keeping accurate records up to date on a timely basis for successful project delivery
- Experience working in and with the community, including outside of normal working hours - you find this more rewarding than challenging, making time for whoever walks through the door, as well as being able to work regular weekend and evening hours
- Demonstrable excellent in-person communication skills - and the ability to interact with and manage members of the public, volunteers, and other stakeholders in a variety of practical scenarios
- Experience and ability to work well as a team member and respond well to feedback - both in person, onsite, and through contributions to the wider Fixing Factories partnership development. This project is going to be heavily influenced by the needs of the local community, so you need to be open to receiving regular feedback
- Demonstrated ability to work independently and use own initiative - as well as being part of a team and working to a project plan, you have the ability to put your own mark on the new Fixing Factories
- Commitment to The Restart Project’s mission and an interest in sustainability or technology
Great-to-haves
- Experience overseeing a site-based project - this could be anything from a community garden to managing elements of a charity shop
- Experience facilitating successful volunteer-based projects - and an understanding of how to retain and strengthen volunteer engagement in community initiatives
- Experience leading a group to deliver an activity
- Excellent written communication skills - you will have some experience of responding to email enquiries and be able to provide short quotes and copy for promoting Fixing Factory activities locally
What We Offer
- Employer pension contributions of 8%
- 28 days paid holiday (pro-rata) plus bank holidays, and additional days between Christmas and the New Year when the office is closed
- A shorter working week, in which employees work 90% of their paid hours, once probation is passed. This is reviewed on an annual basis.
- Scope to take real ownership and drive the project forward
- A commitment to professional development with training opportunities
- We provide the chance to make a difference in a fun, eclectic, and creative atmosphere, where work can move quickly and not be hampered by bureaucracy.
Role funded by The National Lottery Community Fund
The client requests no contact from agencies or media sales.
Contract: Full time (Monday-Friday), fixed-term contract ending 31st December 2026
Salary: £51,000 - £55,000 per annum
Location: Burford, OX18 4PF. We offer hybrid working (2 days in the office).
Closing date: Sunday 18th January 2026
Interview date: W/C 26th January 2026
We are looking for a CRM Project Manager to join our Enterprise Solutions Team on a fixed-term contract, ending 31st December 2026. This is a great opportunity to play a key role in delivering CRM projects that will provide robust, future-focused solutions to support customer-centric engagement across Blue Cross, benefitting our supporters, clients and customers alike.
More about the role
Reporting to the Head of Enterprise Solutions and working closely with colleagues and strategic partners, you will be instrumental in improving the accessibility, availability, performance and security of our CRM products. You will take ownership of project objectives agreed by the Project Steering Group and provide clear vision, leadership and direction to the project team throughout the programme lifecycle. This will include planning, monitoring and evaluating work, taking responsibility for performance and ensuring that any required improvements are identified and delivered.
You will ensure projects are effectively controlled through strong project planning, scope management, resourcing and financial oversight. A key part of the role will involve producing timely, accurate reporting and escalating progress, risks and issues to senior stakeholders within the project governance structure. You will coordinate and organise project and organisational resources, build strong working relationships across departments and geographies, and confidently manage changing goals and requirements, responding proactively to both challenges and opportunities as they arise.
Collaboration will be central to your success, as you engage positively with initiative leads, subject matter experts, delivery partners, the CRM Steering Group, CRM Leads and the CRM Process Change Analyst. You will also act as a champion for positive organisational change through the Central Platform programme.
About you
Essential qualifications, skills and experience
- Proven experience as a Senior Project Manager, working to time, budget and specification constraints.
- Thorough understanding of risk management.
- Considerable experience working in CRM implementations, emerging Microsoft CRM technologies and best practice.
Although not essential, it would be great if you had;
- Prince 2 Practitioner, Agile PM or PMP certification.
- Understanding of website integration and digital marketing.
- Background in systems support, database management or MI reporting.
If you’re looking for a role where you can make a meaningful difference every day and where your contribution is genuinely valued, we would love to hear from you.
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.



