People Services Assistant

Location: Central London
Contract: Temporary, 3 months
Hours: Full-time, 35 hours per week
Pay: £18.44 per hour (+ £2.23 holiday pay) (circa £33,655 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a prestigious arts institute, in the search for a temporary People Services Assistant.

The role will be focused on delivering a strong service desk, ensuring a timely and effective response to queries, and acting as a helpful first point of contact. The successful applicant will contribute to an excellent employee experience throughout all stages of the employee lifecycle, and support the wider HR/people function, creating an excellent opportunity for an experienced assistant to utilise and refine their skills within a prestigious cultural organisation.

Key Responsibilities:

• Support recruitment campaigns and coordinate hiring processes.
• Manage job adverts, candidate communications and recruitment administration.
• Conduct pre-employment checks, including Right to Work, references and DBS checks.
• Prepare offer letters, contracts and new starter documentation.
• Support onboarding activities and induction programmes.
• Assist with payroll administration and employee record management.
• Maintain and support the HR information system, including user access and data quality.
• Produce HR reports and analyse workforce data.
• Act as a first point of contact for HR queries, delivering a high standard of customer service.
• Support learning and development, employee engagement initiatives and performance review processes.

Key Requirements:

• Recent, relevant experience in a similar role within a charitiable or not-for-profit organisation, with knowledge of service desk operations and best practice.
• Previous experience of iTrent
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.