Programme Administrator

Location: Central London, hybrid (2 days per week on site)
Contract: Temporary, 1 month
Hours: Full-time, 35 hours per week
Pay: £17.11 per hour (+ £2.07 holiday pay) (circa £31,000 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a London-based university, in the search for an interim Programme Administrator.

This role is central to ensuring the smooth delivery of programmes and services, providing a fantastic opportunity for an experienced professional to make an immediate and meaningful difference in an impactful organisation.

Key Responsibilities:

• Provide professional and timely support to customers, service users and stakeholders.
• Respond to enquiries via phone, email and in person, offering accurate information and guidance.
• Maintain accurate records, databases and documentation in line with organisational procedures.
• Support the administration of key processes, ensuring deadlines are met and information is recorded correctly.
• Coordinate meetings, events and activities, including arranging venues, resources and logistics.
• Prepare and distribute communications, reports, documents and other materials.
• Work collaboratively with colleagues across different teams to ensure efficient service delivery.
• Assist with the monitoring and reporting of operational activities and performance information.
• Support continuous improvement initiatives and contribute ideas to enhance administrative processes.
• Undertake general administrative duties as required to support the wider team.

Key Requirements:

• Recent, relevant experience in an administrative or programme-related role within a higher education institution.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.