Programme Officer

Our client, a leading London university, is looking to recruit a full-time (35 hours per week) temporary Programme Officer to support them during this busy time. This post will be Monday-Friday, and the post will be eligible for hybrid working, normally 2 days per week onsite, although on occasion 3 days may be required for covering the enquiries desk. Flexibility will be required, and preferred days can be requested for being onsite, although is not guaranteed, as will be dependent on business needs. They are looking for someone to join them as soon as possible, and will be ongoing for now, so would anticipate 3 months +

In this post, duties will include the following:
 

• Respond to students’ and academics’ enquiries (face-to-face and via email) within agreed timeframes.
• Process assessment extension/deferral requests.
• Work with senior programme officers to support student assessment processes.
• Facilitate student module selection processes.
• Use systems and databases (e.g. student records systems and virtual learning environments)

To be considered for this post, you will have worked within a similar post, including the following criteria:
 

• Excellent organisational and time management skills
• Ability to work independently and take initiative.
• Ability to work as part of a team and relate to a broad range of stakeholders in a professional and assured manner.
• Excellent written and oral communication skills, including the ability to draft documents and correspondence.
• Strong numeracy skills and the ability to analyse complex data.
• Excellent working knowledge of Microsoft Office (including Excel) and the ability to quickly learn new systems.
• Excellent attention to detail and the ability to maintain a high level of accuracy at all times.
• Understanding of good customer service, and ability deliver this to a high standard.

The post is looking to start as soon as possible, and so you will need to be available at short notice, or immediately for consideration.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV by clicking 'apply now' below.