Student Conduct and Appeals Manager

Our client, a leading London University are currently looking to recruit a Student Conduct and Appeals Manager on a full-time basis. Starting as soon as possible and running for 4 months in the first instance, the post will be hybrid working of 1 day per week on site and the remainder remote.

Key responsibilities for this post will include:

• Leading the management and investigation of the referrals to the Student Conduct and Appeals Office.
• Proactively developing and delivering effective staff training.
• Providing detailed and clear briefings on cases for various relevant senior staff members.
• Appropriately managing case load, upholding the high standards and protocols of the institution.
• Ensuring that students are provided with appropriate and accurate advice regarding student misconduct, complaints and appeals processes and related support services that are available.
• Working with various academic and professional services staff throughout the institution.

To be considered for this post, you will have:

• Previous experience of working in a similar role, ideally within a Higher Education setting.
• Strong administration experience, including analysing complex information and a meticulous eye for detail.
• Excellent problem-solving, communication and organisation skills, capable of managing and prioritising a varied workload, work well under pressure and demonstrate a flexible attitude to work.
• Sound knowledge of regulatory issues, safeguarding, and duty of care in relation to student misconduct, appeals and complaints.
• Strong IT literacy.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered. 

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

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