Quality and practice development lead jobs

Job Title:                                                   Head of Policy & Campaigns

Grade and Salary:                                     Team lead - £56,000 to £60,000 (depending on experience)

Reporting To:                                             Director

Number of direct reports:                           Three (currently)

Location:                                                    Brighton/Hybrid (At least two days per week in Brighton Office)

Contract:                                                  Full time, permanent (35 hours a week)

Travel Requirements:                                The post involves some UK travel and may include occasional travel to Europe.

Background

Pesticide Action Network UK (PAN UK) is the only charity in the UK focused solely on tackling the problems caused by pesticides and promoting safe and sustainable alternatives in agriculture, urban areas, homes and gardens. It is an independent, non-profit organisation, which works nationally and internationally to eliminate the use of the most hazardous pesticides, reduce dependence on pesticides overall, and to increase the adoption of sustainable alternatives to chemical pest control.

Our Head of Policy & Campaigns leads our work in the UK which aims to better protect both the environment and human health from pesticide harms. Through policy work, lobbying, research, media and strategic communications, we aim to influence a range of decision makers, from the UK government and devolved administrations to local councils and the country’s biggest supermarkets. The role also includes working alongside PAN UK’s Director to secure funding to cover the UK team’s salaries, overheads and activities. It is an incredibly varied role, involving everything from leading on strategy development for the UK team while also being intricately involved in writing and editing publications and executing other activities such as events and mobilising the public.

The Head of Policy & Campaigns is part of PAN UK’s Senior Management Team (along with our Director, Head of Finance and Governance and Head of International Programmes) which sets the direction of the organisation and ensures it is well-managed and delivering on our mission. 

Specific responsibilities

1.       Advocacy, policy and campaigning

• Lead the UK team in developing advocacy strategies, and fully utilising opportunities to make progress towards achieving PAN UK’s mission.

• Conduct high quality research and analysis aimed at influencing decision makers. Ensure it is presented in a way which is both technically accurate and compelling.

• Develop and/or maintain expertise in pesticide policy with the aim of being able to represent PAN UK credibly in a range of external fora.

• Build relationships with a wide range of decision makers including government ministers and civil servants, parliamentarians, devolved administrations, local councils and supermarkets.

• Ensure that the organisation’s policy positions on UK pesticide issues are clear, well thought out and will lead to positive change.

• Find creative ways to involve the UK public in PAN UK’s work, including enabling members of the public to contact decision makers directly.

2.       Communications

• Secure media coverage for PAN UK outputs, including writing press releases and liaising with journalists. Provide written quotes for media outlets and give interviews for radio and TV.

• Write materials including policy reports, political briefings and public-facing communications such as blogs and supporter emails. Edit and sign off all outputs from the UK team, ensuring they are both well-written and accurate.

• Conduct public speaking at a range of events, from high-profile events in parliament to community gatherings (and everything in between!).

• Work closely with PAN UK’s Communications Manager to provide content for the organisation’s website and social media channels. Support the Communications Manager in their broader work which includes raising PAN UK’s public profile and leading on individual giving.

3.       Fundraising and financial management

(Please note that PAN UK does not employ fundraisers).

• Raise sufficient funds to cover the UK team’s salaries, activity costs and contribution to organisational overheads.

• Contribute to efforts to raise core funds, which are led by PAN UK’s Director.

• Identify and build relationships with new funders, particularly trusts and foundations, with the aim of securing funding.

• Maintain excellent relationships with existing funders, making sure to meet reporting deadlines.

• Follow PAN UK protocols to ensure that the UK team’s finances are well-managed.

 4.     Leadership and strategy

• Manage a high-performing team, leading on strategy development and implementation and ensuring that the team runs effectively.

• Line manage the staff of the UK team, running regular 121s, annual appraisals and generally making sure they are happy and productive.

5.       Contributing to the organisation

• Contribute to the effective and smooth running of the organisation through membership of the Senior Management Team.

• Report to the PAN UK Board of Trustees as and when required.

• Other duties as may reasonably be requested by the Director and commensurate with the post.

Person specification

Essential

• At least eight years’ advocacy experience, including experience of designing, developing and implementing both policy work and public campaigns.

• Experience of developing, implementing and reviewing strategies designed to create change. 

• Excellent writing and editing skills and experience of producing both technical and public-facing materials. Exceptional attention to detail and a personal commitment to accuracy.

• An understanding of the political context, actors, and processes relating to key policy areas that intersect with pesticides such as food, farming, environment and/or health.

• Experience lobbying decision makers and knowledge of how the UK political system works.

• Demonstrable experience of preparing successful funding applications and building relationships with funders.

• Experience of managing, leading and motivating staff.

• Commitment to Diversity, Equity, Inclusion and Justice.

• Proven ability to work on own initiative, meeting objectives and tight deadlines under pressure.

• The right to work in the UK.

 Desirable

• Knowledge of problems and solutions associated with pesticides and/or other chemicals. 

• Experience working in sectors related to pesticides including environment, health and/or social justice. 

• Relevant degree in a related discipline (science or social science).

• Experience of dealing with the media and acting as a spokesperson.

• Experience in managing project budgets.

• Knowledge of UK libel laws.

We are recruiting for an Out of School Childcare Leader to join our Out of School Childcare team. The role is for a Fixed Term Contract until July 2026.

You will be responsible for leading and delivering a programme of Ofsted registered Breakfast and After School Clubs, offering a range of free play opportunities as well as structured programmes. The post holder will lead a team of playworkers and volunteers, to ensure that the service provided is of high quality and appropriate for the varying children who attend.

This role requires someone with Level 2/3 qualification in childcare, play work or equivalent or be willing to undertake this level of training upon employment.

You must have a minimum of 2 years’ experience of working in a childcare setting.

Working Hours: 25 hours per week, Monday-Friday 7.15am to 9am and 2.45pm to 6pm Term time only with optional role in holidays.

Applications can be considered as a mixture of a job share for doing Breakfast and After School Clubs or just doing Breakfast Club only or Afterschool Club only.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

Key responsibilities:

·To lead the delivery of St Joseph’s Breakfast and After School Club. 

·To work with individual children to offer a range of free play opportunities, as well as a structured programme of social, play and leisure activities to the varying ages and needs of the children attending the service

·To build trusting relationships with parents and families, checking that we have the correct information about the children that attend and ensuring that children are collected by authorised people only.

·To ensure that parents and carers are kept informed of incidents/accidents or other issues relating to their children. 

·To work with the Out of School Childcare team to help promote the YMCA schemes so that attendance figures reach agreed targets in line with budgets. This includes sending weekly photos of children with the appropriate consent to the team. 

·To ensure that all practices within the setting adhere to the Safeguarding Children policy, as well as meeting OFSTED requirements, so that the service offered is of a safe and high standard. 

·To be responsible for the health and safety of children attending all sessions, including carrying out risk assessments and ensuring risk assessment checklists are completed daily. 

·To ensure that resources are well looked after, and to inform the OOSC Senior Coordinator if extra resources are required. 

·To ensure that appropriate care plans and risk assessments are carried out for children with additional needs and for those on the EYFS register.

·Where necessary, to administer First Aid for children who have had an accident, as well as medication for children with health issues, ensuring appropriate training has been completed beforehand. 

·To ensure that all children and young people are made to feel valued and enabled to develop and improve self-esteem self-confidence and positive experiences. 

·To lead a team of playworkers and volunteers, and to ensure that the service provided is of high quality and appropriate for the varying children who attend. 

·When the OSCC Senior Coordinator is not available, to act as the responsible person in charge of the setting. 

·To be flexible in order to meet the needs of service, including when required also working at other Y-Kids Afterschool clubs to help provide cover.

·Undertake any other duties and responsibilities reasonably requested by the OOSC Senior Coordinator and/or Childcare and children’s activities Senior Manager.

BENEFITS:

·Be part of a long-standing and well-respected charity

·Discounted childcare for permanent employees

·Gym membership and free access to all leisure facilities for permanent employees

·Eligibility for Blue Light Discount Retail Card

·Cycle to Work Scheme

·6.6 weeks annual leave which increases after 2 years continuous service

·Free access to our Employee Assistance Programme

·On site parking

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility if you require assistance or have questions regarding the application process, please do contact us.

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.

Role Purpose:

The Clinical Director will provide strategic clinical leadership to the Restraint Reduction Network, ensuring that all initiatives, standards, and practices align with evidence-based approaches, human rights principles, and the goal of reducing restrictive practices across education health and social care settings. This role will champion best practice, influence policy, and support the implementation of RRN Training Standards nationally and internationally.

This role will also include delivering training, audits, working on projects that reflect areas of expertise and supporting organisations to restrictive practices through six core strategies.

Role Summary

· To be the clinical lead for RRN including leading our work supporting providers to improve via the six core strategies.

· To provide clinical leadership for the RRN  Partners Programme through acting as lead RRN consultant and delivering programmes.

· Working with the Director of Organisational and Workforce development to ensure programmes are effective and contemporary and evolves as practice evolves and improves with feedback

· Providing collaborative leadership of RRN in leading a restraint reduction movement across the British Isles and leading our RRN members community.

· Work with members of RRN Senior leadership team and board of trustees to ensure RRN is both sustainable and impactful in line with charities purpose

· Support RRN manager and associates to develop a range of resources ensuring that all RRN resources are:

o evidence based (linking with academics and universities)

o co-produced (with people with lived experience of restraint)

o protects human rights (linking with human rights organisations)

· Support and contribute to the continuous improvement of the RRN training standards and RRN Practice Leadership Diploma

· Act as an ambassador and spokesperson for the RRN, ensuring positive relationships with key stakeholders including charities, civil servants, professionals, academics and people with lived experience

· Ensure RRN develops its reputation as leaders in restraint reduction nationally and internationally and ensure internal culture reflects trauma informed practice we promote

· Work collaboratively with CEO to ensure clear strategy and internal culture reflects trauma informed practice we promote

· Ensure all resources and work undertaken by RRN reflect best practice in co-production with people with lived experience of restraint

· Supporting RRN associates with lived experience with clear expectations of their role and putting in person centred processes to minimise the impact of trauma through the direct work they do  for RRN and the interaction with the organisation.

· Contribute to the development of a Community of Practice

Key Responsibilities:

Strategic Leadership

• Lead the clinical vision for restraint reduction across education, health and social care, ensuring alignment with RRN’s mission and values.
• Provide clinical leadership in ensuring all RRN activities are trauma informed and people with lived experience are provided with support then need to minimise risk of retraumatising.

Policy & Standards

• Ensure RRN Training Standards and resources are co-produced, remain current, evidence-based, and compliant with legal and regulatory requirements.
• Contribute to national and international policy development on restraint reduction and restrictive practices.

Quality & Improvement

• Drive continuous improvement initiatives, including audits, research, and evaluation of restraint reduction strategies.
• Monitor and report on clinical outcomes and impact measures related to restraint reduction.

Stakeholder Engagement

• Build strong relationships with NHS Trusts, social care providers, special schools, regulators, and self-advocacy groups.
• Promote co-production with people with lived experience of restraint and their families.

Education & Workforce Development

• Support the development and delivery of RRN Diploma
• Provide clinical leadership for webinars, conferences, and professional development initiatives.

Research & Evidence

• Collaborate with academic partners to advance research on restraint reduction and disseminate findings.
• Ensure all RRN resources are evidenced based reflecting best practice from both research and people with lived experience.

Job purpose: The Early Years Educator/Practitioner will deliver the highest quality of care and curriculum in line with Ofsted guidelines. They will inspire by delivering an exciting, child-led, play-based curriculum. 

An opportunity to join our wonderful, community-focused preschool at the YMCA Sovereign Centre in Reigate. We are looking for individuals who are experienced and passionate about working in Early Years to join our caring and committed team.

Hours of work: 30 hours per week, Monday to Friday 08:30 to 15:00, term time only. 4 or 5 day roles available. 

Location: YMCA Pre-School, Sovereign Centre, Slipshatch Road, Reigate RH2 8HA 

Salary / pay rate: Early Years Educator Level 3 Qualified £17,907.12 (based on 5 days/week, term time only)

Main Responsibilities:

 To provide a diverse range of experiences for children to learn through play  To provide high standards of customer service to children, parents and other stakeholders  To work in cooperation with other team members, to provide a caring supportive environment in which children can thrive  To act as a key worker for a group of individual children.  Keeping development records up to date and working in partnership with parents, to support each key child’s development  To observe key children and plan for each child’s next steps of development on a weekly basis  To liaise with parents/carers to ensure each individual child’s needs are recognised and met  To report termly to the Pre School for each key child’s age and stage  To report any safeguarding concerns to the Pre School Manager and support them with safeguarding for the setting  Comply with the organisation’s childcare policies and procedures  Take part in training and development for own knowledge and understanding  Maintain excellent working relationships with parents, staff and other agencies. Acting as a good role model to children and other staff members  To attend regular staff meetings  Follow YMCAES safeguarding, child protection and safer working practice policies at all times, taking any concerns regarding health or/and wellbeing to your line manager or senior management  To ensure that any information regarding a child, their family or another member of staff is kept completely confidential  Act in the interests of your own safety & the safety of others at all times  Undertake any other duties and responsibilities reasonably requested by the management of the organisation  Report to your line manager any potential risks to which YMCAES is or may be exposed

Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half-price YMCA childcare for dependents. There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme. Pension - There is a YMCA East Surrey pension scheme - details available on request

Closing date & interviews: Applications will be assessed upon receipt.

YMCA East Surrey is committed to providing and creating equality of opportunity, inclusion, and valuing diversity. As an organisation, we believe reflecting the diversity of the local community and wider society brings a variety of ideas, perspectives, and experiences that create a productive work environment.

We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

YMCA East Surrey is committed to the safeguarding of children and vulnerable adults.  In the process of recruitment, selection and appointment we implement a range of Safer Recruitment procedures including DBS Checks to ensure children and vulnerable people are safeguarded.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

 An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

 Accessibility if you require assistance or have questions regarding the application process, please do contact us

Job Summary:

This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.

Role Specific Responsibilities:

· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.

· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.

· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.

· Give advice and assistance with housing problems including information on housing options.

· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.

· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required.  Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.

· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.

· Work in a performance target-led environment and have a commitment to attaining those targets.

· Prepare timely and accurate reports.

· Identify and implement good administrative practices and procedures.

· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.

· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.

· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.

· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.

· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.

· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.

· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.

· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.

· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.

· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.

· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.

· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.

· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.

· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.

· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.

· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.

· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.

· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.

· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.

· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.

· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.

· To input and extract information from Stay’s IT systems, including client information.

· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.

· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Engaging with clients and the local community to co-produce a programme of activities and sessions.

· Encourage and motivate clients to engage and participate in activities and sessions.

· Other duties commensurate with the post as may be determined from time to time.

Staff Expectations – how we do things

Administration Duties

· Maintain accurate records, both paper and electronic.

· Assist in the production of management information related to key performance indicators.

Financial Management

· Work within departmental budgets and aim to achieve value for money in all areas.

· Ensure compliance with all financial policies and procedures.

Relationships and Partnerships

· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.

· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.

Client Involvement

· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.

· To make a difference to clients through support which everyday impacts on their lives for the better.

Quality Assurance

· Report on performance monthly to line manager within deadline.

· Assist in addressing any improvements required from internal or external audits.

· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.

· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.

· To continuously review own working practices in line with client feedback and current best practice.

· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.

Culture, Values and Behaviour

· To articulate and personally demonstrate Stay’s values both internally and externally.

· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.

· To contribute to the building of a staff culture where every person feels empowered and valued.

· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.

· To commit to learning and being the best through continual learning and development.

· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.

· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.

· To use good judgment and initiative to find solutions.

Health and Safety

· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.

· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.  You must co-operate with Stay and co-workers to help everyone meet their legal requirements.

The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team

Salary: £28,992 to £34,108

Location: UK remote - with monthly travel to Haywards Heath, West Sussex

Contract: 12-Month Fixed-Term Contract

Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK

Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia.

We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues.

About the role

This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world.

Typical duties will include:

• Identifying, designing and implementing successful recruitment campaigns that attract a diverse pool of candidates, and all related activities
• Preparing contractual paperwork
• Supporting employee onboarding, lifecycle activities and offboarding via a range of HR systems
• Responding to staff queries relating to the use of a number of HR systems in a constructive and timely manner
• Actively engaging with HRIS software changes
• Completing HR Operations onboarding requirements for new hires, including bilingual inductions and reasonable adjustment signposting
• Leading and delivering knowledge sessions
• Pay and benefits administration in conjunction with the Payroll team
• Working collaboratively as part of a proactive team to provide an effective HR Operations service to stakeholders

This is an involved and varied role. Please read the full job description for further details

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

About you

We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have:

• Proven experience in an HR Officer/Advisor and Talent Acquisition environment or Shared Services role (essential).
• Basic understanding of employment law in any of Sightsavers’ locations.
• Ideally previous HR/recruitment experience within an international or complex organisation.
• Demonstrable planning and prioritisation skills.
• Knowledge of HR and ATS/CRM systems, able to review and contribute to enhancing utilisation of HR databases. 
• Intermediate level knowledge of Microsoft 365 products.
• Experience of leading on projects, fostering positive relationships and upskilling stakeholders as required. 
• Proactive attitude to change with the ability to recommend improvements to process and practice, leading  through to implementation.
• Fluency in French (essential).

Please read the job description for full details of the essential knowledge and skills required for this role.

Next steps

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in mid-January. Longlisted candidates will be asked to complete an assessment including language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).

What will you be doing? 

Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.                             

What will the role involve: 

• Leadership of the Advice and Infromation Team 
• Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
• Partnership and Stakeholder Mangement 
• Full job description attached and avaialble on our website.

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 15th January 2026.

Please note we reserve the right to close the vacancy before the closing date should we find a suitable candidate.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

Chief Executive Officer (CEO) – The Eveson Trust
Location: Worcester (minimum two days per week in the Trust’s office; travel across Worcestershire, Herefordshire and the West Midlands)
Salary: circa £75,000
Contract: Permanent, 35 hours per week

Are you a judicious, outward-looking leader who can sharpen strategy and raise the profile of a regionally rooted grant-maker with a significant endowment?

About The Eveson Trust
The Eveson Trust is a Worcestershire-based, place-focused grant-maker established from the bequest of Violet Mary Eveson. With an endowment of approximately £100 million, the Trust supports an annual grants programme of around £5–6 million and in 2022 modernised its legal structure by becoming a Charitable Incorporated Organisation while retaining strong local roots.

We exist to relieve need and enhance quality of life across Worcestershire, Herefordshire and the West Midlands, prioritising support for people with disabilities, mental-health needs, children and young people in need, older people, those experiencing homelessness, and users of hospitals and hospices. Our next CEO will be central to translating stewardship into measurable local impact and sustainable grant practice.

As our next Chief Executive Officer, you will:

• Strategy & Impact: lead the development and delivery of a refreshed strategic plan and grant-making framework that focuses resources where they will make the greatest measurable difference.
• Governance & Finance: support and advise the Board and sub-committees, ensuring robust governance, high-quality committee papers and sound financial stewardship of the endowment.
• Operational Leadership: strengthen internal systems and processes, make effective use of Salesforce, and propose a right-sized resourcing model to deliver the Trust’s ambitions.
• Income & Investment Oversight: work with the investment advisers and Trustees to balance spending policy, long-term capital protection and responsible investment principles.
• Community & Partnerships: build regional funder partnerships, increase reach in under-represented areas and foster strong relationships with grantees and local stakeholders.
• Grants Quality & Safeguarding: ensure rigorous due diligence, proportionate monitoring and consistently high standards of safeguarding and risk management.
• Brand & Profile: establish and deliver a communications plan that raises the Trust’s visibility across urban and rural communities.
• Team & Culture: lead, mentor and develop a compact team and oversee high standards in HR, data protection and operational compliance.

Who you are

• A seasoned senior leader with demonstrable experience in grant-making, philanthropy or a closely comparable mission-driven setting.
• Financially literate and confident with investment reports, annual accounts, budgets and risk analysis.
• Experienced in modern grants processes, due diligence and impact-focused monitoring.
• Comfortable advising and constructively challenging Trustees, producing concise, evidence-based committee papers.
• A strong relationship builder with a track record of partnership development and external representation.
• Skilled in strategic analysis, clear judgement and using data (for example Salesforce reporting) to inform decisions.

Why The Eveson Trust?

• A rare leadership opportunity to steward a significant endowment and shape a strategic grant-making approach across a diverse regional footprint.
• A respectful, detail-focused Board and a compact, capable team who value proportionate, evidence-based practice.
• The chance to expand the Trust’s presence in under-represented boroughs and to develop meaningful funder partnerships.
• Competitive salary, defined-contribution pension, flexible working and a supportive, mission-focused culture.
• The role offers clear scope to design the team and systems needed to deliver a more impact-focussed future for the Trust.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 2nd February 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

Shape the Future of a World-Renowned Institution.

Director of Development
Employer: King’s College, Cambridge
Salary: Starting salary in the region of £90,000 – £100,000 with scope to go beyond for a leading professional with outstanding experience and track record.
Location: Cambridge, UK

King’s College, Cambridge is embarking on the next chapter of its long and influential history and is seeking a Director of Development who can imagine, articulate and drive a bold philanthropic vision for the College.

For more than five centuries, King’s has been a place where ideas, discovery and creativity flourish. Its Chapel stands as one of Europe’s great architectural achievements; its Choir is recognised globally; its students and scholars have shaped culture, science and society. The College is now looking for a development leader who can help secure the resources that will enable it to thrive for generations to come.

Joining King’s at a moment of real momentum, you will build on the achievements of the recent £100 million campaign and design the next strategic phase of fundraising. This will include championing initiatives that broaden access, strengthen support for students, enhance academic excellence, and protect the unique historic fabric of the College.

You will have substantial experience in securing major gifts, a confident and motivating leadership style, and experience of cultivating deep, lasting relationships. A key member of the leadership team, you will work closely with a vibrant global community of alumni and build new partnerships with individuals and organisations who share King’s commitment to excellence, inclusivity, innovation and positive societal impact.

King’s is a place that encourages independent thought, creativity and meaningful contribution to society. Among our alumni are Nobel laureates, world-changing scholars, and trailblazers. Central to our mission is ensuring that exceptional students, whatever their background, can flourish.

As Director of Development, you will be elected to a Fellowship of the College, joining a vibrant, diverse and dynamic community. This position offers more than professional advancement - it represents a rare opportunity to make a lasting contribution to an institution whose commitment to education and innovation has shaped the world for over five centuries.

Closing date: Midnight on Sunday 1 February.

First round interviews are expected to be held the week of 23 February with second round interviews the week of 2 March 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

King’s College, Cambridge is partnering with Constellate Global Talent on this search. No agencies please.

Womankind is an establishedmental health charity run by women for women. We help hundreds of women every year to improve their mental health and wellbeing so they can experience a better quality of life.

The Clinical Lead will join Womankind’s staff team based in central Bristol. With support from the Senior Psychotherapist, the postholder will be responsible for

• The day-to-day management and delivery of Womankind’s clinical services, including one-to-one counselling and group psychotherapy. They will ensure services are efficient, high-quality, and in line with best practice.
• They will lead on clinical governance, uphold the British Association for Counselling and Psychotherapy (BACP) ethical framework, and oversee monitoring and evaluation processes.
• As part of the senior leadership team, the Clinical lead will contribute to service development and strategic planning, supervise clinical and non-clinical staff, and act as a Designated Safeguarding Lead.
• The Clinical Lead will also maintain a small caseload, providing trauma-focused counselling to women experiencing mental health issues, including survivors of sexual and domestic violence and abuse.
• Benefits include- employer pension scheme, flexible working, Cycle to Work scheme.

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.

Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the Service Team to ensure top-quality service and cleanliness standards.
• Provide leadership in pastoral and spiritual aspects for service users and staff.
• Work alongside the Registered Care Manager 
• Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
• Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
• Manage the training and development of staff in line with the Society’s Personnel Policies;
• Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team; 
• Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
• Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. 

The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing. This role operates within the context of a volunteer-led global charitable organisation with 153 Member Organisations. 

Job Purpose: 

The purpose of this role is to coordinate and support Monitoring, Evaluation and Learning (MEL) across WAGGGS’ Learning and Leadership Development (LLD) portfolio and other global programmes, as needed. The role supports the development and implementation of organisational and programme-level MEL frameworks, systems and tools, and contributes to effective data collection, learning and reporting.

The MEL Coordinator collaborates with the organisational MEL Manager and wider MEL team to ensure alignment with organisational MEL approaches, standards and systems, while providing day-to-day MEL coordination and technical support to LLD teams and other programmes.

Key Responsibilities: 

Programme MEL 

1.  Development and delivery of MEL framework & system for LLD, and other WAGGGS delivery areas, in alignment with organisational MEL standards.

2. Support the integration and consistent use of MEL methodologies across teams and volunteer-led activities, contributing to a shared approach to evidence and learning. 

3. Consolidate, analyse and synthesise evidence from young women, volunteers, Member Organisations, and staff to support programme learning, adaptation and reporting. 

4. Provide technical support and guidance on all related MEL activities.

Organisational MEL  

1. Contribute to the testing, design, and finalization of a WAGGGS’ organisation-wide Theory of Change, providing technical input and coordinating inputs from teams during the final development phase. 

2. Support the coordination and operationalisation of organisational MEL framework, tools, systems, and reporting processes, in collaboration with the organisational MEL Manager and wider MEL team.

3. Coordinate and support MEL capacity strengthening activities across teams, including guidance, training and troubleshooting, as appropriate. 

4. Support integration of learning and reflection practices into organisational planning, reporting, and reviewing processes.

Please submit your CV and Covering Letter to be considered for this role. Please ensure you refer to the person specification when writing your cover letter and detail why you are interested in this position at WAGGGS.

Job Structure

• Reports to: Director of Learning and Impact  

• Direct reports: Programme Leads, Programmes Coordinator

• Location: Haringey, with travel across London boroughs as required

• Hours: 40 hours per week (including 1 hour lunch break)

Benefits 

• 25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days) 

• Death in Service cover (up to 4x annual salary / fixed amount for part-time roles) 

• Enhanced sick pay 

• Eye care benefits for those using display screens 

• Up to £750 annual CPD budget to support your professional development 

• A dedicated wellness package promoting staff health and wellbeing 

• Team building and transformation days to strengthen collaboration and personal growth 

• Professional mentoring and ongoing supervision 

• A comprehensive induction and training programme to help you thrive from day one 

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.   

Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.   

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.  

Our Programmes  

All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.  

Job Purpose 

Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.  

This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.  

Key Responsibilities  

Programme Leadership and Delivery  

• Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.  

• Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).  

• Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.  

• Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.  

• Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.  

• Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.  

Programme Quality and Impact  

• Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.  

• Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.  

• Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.  

• Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.  

• Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.  

Operational and Team Leadership  

• Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.  

• Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment. 

• Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.  

• Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.  

• Support implementation of Sister System's performance management systems and processes.  

• Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.  

• Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.  

External Partner Management  

• Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.  

• Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.  

• Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.  

• Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.  

Strategic Development and Business Growth 

• Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.  

• Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.  

• Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.  

• Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.  

• Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.  

Safeguarding  

• Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.  

• The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).  

Person Specification  

Essential – Knowledge & Experience 

• Significant experience in programme management, delivery, and coordination within the charity/social impact sector  

• Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines  

• Experience of line management and team leadership, including supervision and performance management  

• Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies  

• Experience in safeguarding and child protection, including handling disclosures and managing risk  

• Knowledge of the challenges faced by care-experienced young women and the care system  

• Knowledge of effective monitoring and evaluation approaches and impact measurement  

• Awareness of equality, diversity, and inclusion principles in service delivery  

Desirable 

• Experience working with vulnerable young people, particularly care-experienced individuals or young women  

• Experience in mentoring programmes or youth development initiatives  

• Experience working with trauma-informed and culturally responsive approaches  

• Experience of co-production or 'by and for' programme design with service users  

• Experience in qualifications-based programmes (e.g., accredited learning)  

Skills & Abilities 

• Excellent programme planning, coordination, and organisational skills with strong attention to detail  

• Strong analytical skills with ability to interpret data and use it to inform decision-making  

• Excellent written and verbal communication skills  

• Ability to manage competing priorities and work effectively under pressure  

• Strong relationship-building skills with ability to work collaboratively across teams and with external partners  

• Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures  

• Problem-solving skills with ability to adapt plans and respond to challenges  

• Ability to lead, motivate, and support a team, fostering a positive and reflective culture  

• Strong administrative and IT skills, including proficiency with databases and monitoring systems  

Personal Qualities 

• Passionate commitment to Sister System's mission of supporting care-experienced young women  

• Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice  

• Empathetic and non-judgemental approach to working with vulnerable young people  

• Resilient and able to manage emotional demands of the role while maintaining professional boundaries  

• Flexible and adaptable approach to changing circumstances and organisational needs  

• Commitment to continuous learning, reflection, and professional development  

• High level of integrity, professionalism, and accountability  

• Able to maintain confidentiality and handle sensitive information appropriately  

• You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based 

Other Requirements  

• Enhanced DBS check will be required for this role  

• Right to work in the UK  

• Willingness to work occasional evenings and weekends as required by programme delivery  

Safeguarding and Safer Recruitment  

Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.  

Equal Opportunity Statement 

Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know. 

Recruitment Process

The post will be advertised from 16th December 2025; applications will close on 12th January 2026. 

• First round of interviews will be 22nd January 2026,  

• Second round interview will commence from the week of 26th January 2025