Jobs

Mencap – Executive Director, Fundraising

Location: Flexible working, with 1-2 days per week in London office (EC1Y).

Salary: £120,000 per annum.

Contract: Full-time, permanent

Mencap is seeking an Executive Director, Fundraising to deliver ambitious fundraising goals and drive growth and impact, whilst ensuring that people with a learning disability are at the heart of their fundraising activities.

Mencap’s vision is for the estimated 1.5 million people with a learning disability across the UK to get the best chance in life. This is a pivotal moment to join the charity as they launch their new five-year strategy, Mencap 2030, with this role central to delivering its ambitious vision in which people with a learning disability can live life to the full.

The Executive Director, Fundraising will play a key organisational leadership role - modelling Mencap’s values, contributing to cross‑organisational transformation and championing belonging, equity, diversity and inclusion. With fundraising central to the charity’s future growth, the postholder will drive a strategy designed to increase annual income from an average of £14m to £20m and beyond, building on recent high‑profile partnerships and investment across all fundraising channels.

The role requires an inspiring leader who can galvanise 7,500 colleagues behind a shared fundraising mission and authentically involve people with a learning disability in shaping fundraising approaches. The successful candidate will lead and motivate a high‑performing team, steward major corporate and individual relationships and ensure innovation, strong forecasting and long‑term income growth. As a full member of the Executive team, they will contribute to organisational leadership, governance and strategic decision‑making, working closely with the Chief Executive and Board.

The role requires a values‑led, impact‑driven leader with a strong record of cross‑organisational leadership, a proven ability to deliver ambitious, sustained fundraising growth and experience of aligning fundraising goals with wider organisational strategy. They must also be able to demonstrate values‑based leadership that promotes belonging, equity, diversity and inclusion, and which supports team wellbeing and drives high performance.

The successful candidate will be an exceptional communicator, skilled at building high‑value relationships and engaging wider audiences through excellent stewardship. They will bring forward‑thinking insight into market trends, data‑driven decision‑making and the effective use of technology, including leading CRM implementation to enhance fundraising impact. Mencap is also seeking candidates who will strengthen or champion diversity within the Executive team, with a track record of nurturing inclusive teams and developing diverse talent.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 9th February 9.00am.

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest. 

Individual Giving and Legacy Manager (Maternity Cover)

Role Overview
The Talent Set are delighted to partner with a reputable health charity on a fantastic Individual Giving and Legacy Manager to cover a 12 month maternity contract. This position offers an exciting opportunity to lead an impactful Individual Giving Programme and support legacy giving strategies during a crucial period for the organisation.

Key Responsibilities

• Manage and develop the individual giving programmes, including development and retention strategies.
• Cultivate and maintain relationships with individual givers and legacy supporters to maximise retention and lifetime value.
• Plan and execute fundraising campaigns to meet income targets, ensuring inclusivity and accessibility.
• Collaborate with internal teams to create compelling communications and stewardship materials.
• Monitor and report on fundraising performance, analysing data to inform decision making 
• Support the transition and handover process during the maternity cover period, ensuring continuity.

Person Specification

• Demonstrated experience in individual giving and legacy fundraising
• Strong interpersonal and communication skills to engage a diverse supporter base.
• Proven ability to plan, deliver, and evaluate fundraising campaigns or projects.
• Organised, with the ability to manage multiple priorities efficiently.
• Knowledge of fundraising compliance and best practices within the charity sector.
• A collaborative approach, with a passion for making a positive impact through charitable work.

What’s on Offer
Salary: £45,000
1 day a week in the London Officer
12 Month Fixed Term Contract with ideal start date of April

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill is pleased to be recruiting a Facilities Manager for The Cotswolds Dogs & Cats Home (CDCH), a well-established animal welfare charity supporting over 1,000 animals each year.

Location: Tetbury (with travel to other sites)
Hours: 24 hours per week
Salary: Up to £40,000 per annum (FTE, pro rata)

This newly created role will ensure CDCH’s sites operate safely, efficiently, and in full compliance. Working closely with the Chief Operating Officer, leadership team, and trustees, the Facilities Manager will oversee buildings and facilities management, health and safety, technical infrastructure, and small improvement projects across multiple locations.

Key responsibilities include:

• Managing maintenance and contractual obligations for all sites
• Procuring and overseeing external suppliers and contractors
• Ensuring health, safety, and environmental compliance
• Managing facilities budgets and identifying efficiencies
• Delivering small refurbishment and improvement projects
• Overseeing third-party systems including IT and communications

About you:

You will have experience in facilities management and health & safety, strong organisational and problem-solving skills, and the ability to work independently while building effective relationships.

A full UK driving licence and access to a vehicle (with business insurance) are essential, as the role involves working across multiple locations. Some occasional evening or weekend working will be required.

If this sounds like you and you’re keen to hear more, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Talent Set is thrilled to be partnering with our sector leading client on an exceptional opportunity for a Senior Philanthropy Manager. This pivotal role will spearhead the expansion of their major donor portfolio, driving strategic donor engagement, cultivating new relationships, and mentoring a high-performing team as they transition to a more proactive philanthropy model.

We’re seeking a dynamic major donor fundraiser leader with a proven ability to grow donor portfolios, navigate change, and inspire teams—someone who thrives on building meaningful connections and delivering measurable impact.

Key Responsibilities

• Develop and nurture relationships with major donors, identifying new prospects and deepening existing partnerships
• Lead the creation and execution of strategic fundraising plans in collaboration with the wider team
• Analyse donor data and giving trends to refine approaches and maximise results
• Deliver clear, insightful reporting to senior leadership, ensuring transparency and accountability
• Manage and coach a high-performing team, fostering a culture of excellence and innovation

Person Specification

• Demonstrated success in expanding major donor portfolios with demonstrable successful asks for high five figures with the ambition to get to six figure asks
• Outstanding communication and relationship-building skills across diverse stakeholder groups
• Strong analytical mindset with the ability to interpret complex data and translate insights into action
• Adaptable, self-motivated, and collaborative—comfortable working both independently and within a team

What’s on Offer

• Competitive salary: £60,000
• Flexible hybrid working
• Part time and compressed working options available

How to apply
To apply, please submit your CV via the 'Apply Now' button. Kindly note that applications via email will not be considered. We aim to respond to successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set is dedicated to inclusive recruitment practices and ensuring equal opportunities for all applicants—regardless of race, sexual orientation, disability, age, or gender. We warmly welcome candidates from all backgrounds and are happy to make reasonable adjustments to support a fair and accessible recruitment process.

An exciting opportunity has arisen for an Internal Auditor join a large not-for-profit organisation on a 1 year fixed term contract. The postholder will be performing branch audits and special investigations regarding branch queries. They will also put forward recommendations to mitigate risks identified and will liaise with relevant committees to further develop the internal audit procedure.

Key Responsibilities:

• Working closely with branches and regions to promote effective branch financial management and ensure the completeness, accuracy and validity of branch accounts
• Undertaking regular and comprehensive audits, financial reviews, assessments and evaluations, including testing internal controls, data processing and analysis of branch transactions
• Providing audit assurance, recommendations and reports resulting from audit visits
• Preparing and maintaining a log of audit issues and following up on matters arising from audits and special investigations
• Reviewing the implementation of relevant company policy
• Understanding and resolving queries, and advising on matters relating to branch operations and finances, including budgeting and income forecasting
• Maintaining comprehensive and accurate records, files and issue logs relating to branch audits, branch enquiries and special investigations to support internal and external reporting
• Providing updated and relevant management information as required to branches, regions and committees
• Reviewing, testing and monitoring branch activities to ensure compliance with internal and external financial regulations and legal requirements
• Developing and delivering training and support to branches, regions and national teams on finance systems, effective financial management and reporting, including interpretation of financial data, budgets and forecast information
• Updating and maintaining policy and process documentation, including handbooks, guidance and training materials, ensuring they are fit for purpose and communicated effectively
• Working alongside other teams within the organisation on a variety of branch finance matters

Ideal Candidate Profile:

• Fully qualified Accountant (ACA, ACCA, CIMA)
• Extensive experience of financial accounting and auditing in large, complex organisations
• Internal audit experience
• Excellent written and verbal communication skills

Reference: J92722

Length: 1 year fixed term contract, with chance to move to permanent

Salary: £67,000 - £68,000 per annum + excellent benefits

Hours: Full-time, 35 hours per week

Location: Central London

Working pattern: 3 days per week on-site and occasional travel to regional offices

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Prospectus is delighted to be supporting a national charity with their search for a new Operations Manager.
 
This role is available on a permanent contract and full-time basis. The salary for this role is between £40,000-£45,000, dependant on level of experience. This is a hybrid role, where you will attend the Central London office.
 
Within this Operations Manager role, you will lead the running of the charity’s day to day operations. You will oversee functions which include HR, governance, finance, and operational policies and processes.
 
You will oversee governance operations, supporting senior leadership executives and the Board to meet their legal responsibilities and keep policies and systems up to date. You will also provide secretariat/executive support, which will involve coordination of Board and Committee meetings.
 
To be successful in this role, you will be a proactive and detail-orientated person who has significant experience in a similar role or an Operations role. You will have knowledge of charity governance and Board secretariat experience. You will have strong organisation skills and ability to manage multiple projects.
 
You will be a strong communicator who has experience developing professional relationships with internal and external stakeholders. You will have excellent IT skills. You will have an enthusiasm for change, with the ability to apply innovative approaches to project and people management. You will have experience implementing digital processes or platforms. You’ll bring experience of improving processes/systems and making the most of available resources to strengthen day-to-day operations.
 
Desirably, you will have a professional qualification (e.g. finance, project management, and/or HR). You will have experience/knowledge of working across data protection, GDPR, and/or health and safety.
 
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.
 
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Salary: £50,000 - £55,000
Contract: Permanent
Location: Lewes, East Sussex – hybrid with 3-4 days/week in office
Closing date: Applications will be reviewed on a rolling basis
Benefits: Enhanced annual leave, Healthcare Cash Plan, enhanced family leave, cycle to work scheme, retail/leisure discounts

We are delighted to be partnering with the Chailey Heritage Foundation, to find their next Head of Fundraising & Income—a pivotal strategic role leading voluntary and earned income generation across this exceptional charity. This is a hugely exciting opportunity for a senior fundraiser or income-generation specialist to shape sustainable growth and diversify income streams, ensuring the charity can continue delivering life-changing support.

In this role, you will lead all fundraising planning, drive new income opportunities, and manage and inspire a committed fundraising team. You will build successful relationships with supporters across trusts, corporates, major donors, community partners and more, while also developing new commercial opportunities that draw on the charity’s facilities, expertise and partnerships. You’ll work closely with the Director of Specialist Services & Income, the Development Committee and senior leadership to grow and strengthen all aspects of fundraising and earned income.

To be successful as the Head of Fundraising & Income, you will need:

• Experience developing and growing fundraising (community, corporate, events), and/or earned income streams with a strong business development mindset.
• Proven success in building strong donor, partner and stakeholder relationships across diverse audiences.
• Experience leading and managing a high-performing team, with the ability to inspire and drive best practice.
• Budget management experience and confidence using data to inform planning, forecasting and reporting.

If you would like to have an informal discussion, please get in touch and ask for Heather, quoting 2836HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

We are looking for a committed and proactive Support Worker to join our team working with young people. This is a rewarding frontline role where you will support young people to develop essential life skills, increase independence, and move towards positive, sustainable futures.

You will work directly with customers in a supported accommodation setting, building trusting relationships and providing practical, emotional, and administrative support. You’ll be part of a dedicated team, working closely with internal colleagues and external agencies to ensure high-quality, safe, and person-centred support.

Key responsibilities

• Build supportive, professional relationships with young people
• Deliver regular, engaging keywork sessions aligned to individual support plans
• Provide day-to-day direct support, including daily living skills and tenancy sustainment
• Support customers with Universal Credit and Housing Benefit claims
• Maintain daily case management, accurate record keeping, and case notes
• Proactively manage risk, safeguarding concerns, and incidents in line with policy
• Follow missing person procedures and escalate concerns appropriately, including liaising with the police when required
• Enforce licence agreements and promote positive behaviour within the service
• Work collaboratively with external agencies including NHS professionals, social workers, and the police
• Encourage rent payments and support effective rent account management
• Promote social inclusion and community engagement
• Uphold health & safety, safeguarding, and organisational policies at all times

What we’re looking for

You’ll be someone who is calm, resilient, and motivated, with a genuine passion for supporting young people.

Essential:

• Ability to manage challenging behaviour positively
• Strong organisational and communication skills
• A proactive, can-do attitude and willingness to take responsibility

Desirable:

• Experience in supported housing or homelessness services
• Knowledge of benefits systems and safeguarding procedures

Personal qualities

• Approachable, respectful, and customer-focused
• Comfortable working as part of a team in a dynamic environment
• Emotionally resilient and able to remain calm under pressure
• Open to feedback and committed to learning and development
• Confident, organised, and flexible

Hours: Full-time, rotating shifts

• Early: 8:00am – 4:00pm
• Late: 12:30pm – 8:30pm
• Every other weekend

Why join us?

• Competitive salary with an upcoming increase
• Meaningful work making a real difference to young people’s lives
• Supportive team environment
• Ongoing learning and development opportunities

Salary: £35,000 - £46,000
Contract: Full-time, Permanent
Location: Hybrid working with 50% in either the London or Manchester Office
Closing date: Rolling
Benefits: 25 days holiday (bank holidays), Private medical insurance, 5% Pension contribution

We have a great opportunity for a New Business Manager working for a leading national organisation supporting vulnerable young people. This is an exciting chance to join a growing and ambitious fundraising team where you’ll play a pivotal role in securing high?value corporate partnerships. With strong organisational support, a collaborative culture, and clear progression opportunities, this role offers an excellent platform for someone looking to hone their strategic fundraising and new business expertise.

As part of this exciting role, you will drive new business activity to secure partnerships ranging from £100k–£1m, developing compelling proposals, managing a robust new business pipeline, and helping shape a new corporate advisory programme. You’ll also support senior colleagues on seven?figure proposals and play a key role in improving systems, performance, and overall team success.

To be successful as the New Business Manager you will need:

• Experience securing high?value, multi?year corporate partnerships
• Strong ability to write and deliver ambitious proposals and pitches
• Excellent pipeline management and stakeholder engagement skills

If you would like to discuss this role with us, please call and ask for Jake, or quote the reference 2835JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful.

This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April.

The Charity
You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits.

The Role

Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will:

Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving.

Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams.

Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages.

Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement.

The Candidate
Proven experience in legacy giving and individual giving environments.

Ability to analyse and report on marketing effectiveness, sharing insights with teams.

Experience in managing finance and budgeting for fundraising activities.

Demonstrable ability to write engaging copy for different audiences across varied communication channels.

Ideally previous line management experience.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Prospectus are pleased to be supporting our client in their search for a Senior Philanthropy Manager (Maternity Cover).

Since they opened their doors in 1871, the venue has been home to the world’s leading figures in music, dance, entertainment and conversation. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Bassey… icons grace their stage.

A charity known and loved across the globe, they are home to dreams and determination, contemplation and celebration – bringing people together to lift their spirits and inspire. Every year nearly 2 million people enjoy unforgettable experiences in their spectacular building, with millions more joining online and through broadcast worldwide.

This is a 12–15-month maternity cover contract, paying a salary of £58,700 per annum. The postholder will be working in a hybrid model from their offices in London.

The Senior Philanthropy Manager will primarily be focused on generating funds from high value individuals, through major gifts, mid value gifts and legacies, to support these goals. The postholder will develop and review the strategy for stewarding individuals into making major gifts and maximising the income generated from them.

The ideal candidate will have a proven track record of securing and managing high value donations from individuals. You will have extensive experience in individual giving, ideally within an arts and culture or heritage organisation and of fundraising for a capital campaign.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Head of Corporate Partnerships

Location: London (Hybrid).

Salary: £75-80,000 per annum.

Contract: Permanent.

Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything the charity does.

The NSPCC is the UK’s oldest and largest children’s charity, and today their mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, they are responding every day to the changing world children are growing up in.

This is a pivotal moment for the NSPCC. The charity is establishing an Engagement & Fundraising Directorate to modernise how they connect with supporters and unlock new opportunities for growth. A key part of delivering that work will be a Head of Corporate Partnerships to lead the development of high‑quality and value corporate relationships that generate vital funding and long‑term impact.

What You’ll Do

You will lead the Corporate Partnership strategy within the wider Engagement and Fundraising framework, driving new business and strengthening existing corporate support to advance the NSPCC’s mission. Current major organisational priorities such as Childline’s 40th birthday and the charity’s excellence in early years programme will provide compelling opportunities to develop strategically aligned corporate partnerships. This pivotal role will champion excellence, foster a results‑driven culture, and ensure every partnership delivers meaningful, sustainable value for children.

Who You Are

This role requires an exceptional leader with a strong track record of motivating and developing high-performing teams delivering results. You will bring extensive experience in creating, managing and strategically developing major corporate partnerships within the non-profit or purpose-led sector, alongside deep knowledge of shared value approaches, cause‑related marketing and staff and events fundraising.

Excellent influencing, negotiating and stakeholder‑management skills are essential along with strong strategic judgement, the ability to interpret complex data and make high‑impact decisions under pressure, and a highly organised, solutions‑focused approach to managing a varied workload.

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know including how to apply.

Closing date: Wednesday 18th February, 9am

Full Time – 35 hour per week

Salary: £34,000 to £36,000 depending on skills and experience

Fixed Term Contract until March 2031

Location: Beechcroft House, Vicarage Lane, Curdridge, Hampshire, SO32 2DP

Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. 

We are seeking a Test & Itchen Programme Manager to join our cause.

The Programme Manager will focus on delivery of the Test & Itchen Recovery Plan; a new strategic pilot hosted by the Test & Itchen Catchment Partnership. Working closely with co-hosts, the Wessex Rivers Trust, this role will support coordination and reporting to a new TICP Strategic Leadership Group and tracking of delivery against the TICP’s Catchment Plans. This role is a critical link between HIWWT, the Catchment Partnership and Southern Water over the AMP 8 period 2025 to 2030, aiming to support Integrated Catchment management between Southern Water and the partnership with a focus on project development. The project has the following key functions:

• Project management & reporting for S20 activities, including supervision of contract delivery and reporting against monitoring plans, mitigation packages, and compensation packages on specified catchments.
• To act as programme lead & to supervise the T&I Projects Officer in enabling the collation and coordination of work between Southern Water and the Catchment Hosts/Catchment Partnership and the creation of a shared priority project pipeline plan.
• To support and help coordinate ongoing partnership projects running with Southern Water and the Catchment Hosts/Catchment Partnership/HIWWT.

About you:

• You’re an experienced and proactive environmental leader with a strong understanding of river catchments, their ecology, and the challenges facing lowland river systems. Confident in managing people, projects, and partnerships, you combine technical expertise with strategic oversight to deliver complex, high-impact programmes.
• You’re adept at building trust and collaboration across diverse stakeholders – from water companies and regulators to landowners and local communities – ensuring shared goals are turned into tangible outcomes for nature. Skilled in planning, coordination, and performance management, you balance attention to detail with a clear vision for long-term environmental recovery.
• With a passion for wildlife and a commitment to the Wilder 2030 vision, you bring leadership, professionalism, and drive to restore the Test and Itchen and help create a wilder, more resilient Hampshire.

Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.

Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. 

To be considered for an interview under the Disability Confident Scheme you must:

• Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and;

 (*Substantial is more than minor or trivial **Long-term means 12 months or more)

• Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme.

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.

Closing date:  15 February 2026

Interviews:  To be confirmed

To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Person Specification below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria.

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools.

Membership & CRM Officer  

Bristol (Hybrid) 

£32,000

Permanent, Full-time (Part-time may be considered) 

If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you. 

Are you passionate about combining data expertise with exceptional customer service? Our client is looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.  

You will independently manage membership subscription processes and grants administration, respond to member queries and ensure the CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation. 

What You’ll Do 

· Administer membership applications, renewals, and payments 

· Provide excellent support to members and delegates and respond to enquiries 

· Maintain, optimise and troubleshoot multiple CRM systems, ensuring data accuracy and compliance 

· Develop and generate reports and insights to inform decision-making 

· Support grants administration and committee processes 

· Collaborate across teams to improve systems and member engagement

What They’re Looking For 

· Customer service skills and professional written and verbal communication 

· Proficiency with Microsoft suite 

· Advanced Excel skills (Power BI experience is a bonus) 

· Proven experience managing and developing CRM systems and complex databases 

· Strong organisational skills and attention to detail 

· Customer-focused mindset with the ability to build positive relationships 

· Experience in membership/subscription administration or similar is desirable 

Why Join Them? 

· Hybrid working  - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed) 

· Flexitime system 

· 26 days annual leave minimum, plus bank holidays   

· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more   

· Salary Extras scheme   

· Refer a friend scheme  

· Employee Assistance Programme   

· Be part of a charity that makes a difference in healthcare 

· Collaborative and supportive team environment 

Our client is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.