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Page 7 of 14
London (Hybrid)
£38k - 40k per year
Full-time
Contract
Job description

Interim Client Services Manager (6-Month FTC)

£38,000 - £40,000 p.a. (pro rata) | 30–37 hours per week | West Sussex (multi-site)

Looking for your next challenge in people and service management?
I am delighted to be working alongside an amazing not-for-profit organisation in search of a dynamic Interim Client Services Manager to lead frontline advice and casework projects for a 6-month period. You’ll motivate and support a dedicated team of staff and volunteers, keeping quality high, targets on track, and services running smoothly across multiple sites.

What you’ll do:

  • Lead and inspire teams delivering advice and casework projects

  • Drive performance, quality, and compliance across services

  • Support staff development through supervision, feedback, and training

  • Build strong relationships with partners and stakeholders

  • Use data and insights to report, improve, and innovate

What you’ll bring:

  • At least 1 year’s experience managing people in a service delivery role

  • Proven track record of hitting KPIs and managing multiple projects

  • Great organisational, problem-solving and digital skills

  • A collaborative, resilient, and inclusive leadership style

  • Willingness to travel across West Sussex

Desirable: Experience managing advice or casework services (e.g. housing, benefits, debt).

This is a hands-on leadership role where you can make a real impact, supporting vital community services through a period of change and opportunity.

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 17 November 2025
Closing date: 01 December 2025 at 11:59
Job ref: 47076
Tags: Advice / Information, Volunteering Management, Operations, Governance / Management