Administrator (Low Intensity - Talking Therapies Richmond)

This is a fantastic opportunity to join our busy Talking Therapies service (previously known as IAPT), working alongside the Psychological Wellbeing Practitioners (PWPs) as well as supporting clients of the service with enquiries and bookings.

You will be working with the PWPs to set up and maintain effective office systems and procedures to ensure the smooth running of administration for Richmond Talking Therapies. You will be contributing to a well-established service with an excellent reputation.

The successful candidate will have experience in an administrative support role and will bring strong organisational, data handling and IT skills. The role will involve processing sensitive data as well as speaking to clients, so a strong understanding of confidentiality is essential. Therefore, experience of speaking to people with mental health difficulties in a helping role, and good knowledge and experience of safeguarding practices is desirable but not essential.

Benefits of working for RB Mind:

·         25 days annual leave plus bank holidays each year, increasing by 1 day per full year of service (up to a maximum of 30 days)

·         Bonus 1 day of annual leave per year over the festive period

·         Flexible working options including working from home opportunities

·         Paid time off for medical appointments

·         Contributory Pension Scheme

·         Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app.

·         Training and personal development opportunities

·         Staff away days and socials

Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Successful candidates will be required to complete an enhanced DBS. 

Please send a CV along with a covering letter which addresses how you meet the person specification for the role.

Interview date: Thursday 12th and Friday 13th December 2024.