Mental Health Outreach Worker

About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.

The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+. 

This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation.

Key Responsibilities:

·         Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.

·         Engage marginalised communities to improve access to mental health services and reduce stigma.

·         Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.

·         Deliver culturally appropriate engagement and awareness activities in partnership with local services.

·         Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.

·         Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.

·         Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.

About You:

·         Experience in mental health, crisis intervention, or community outreach.

·         Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.

·         Ability to provide trauma-informed, person-centred support.

·         Excellent communication and partnership-building skills.

·         Passion for reducing mental health stigma and improving access to support.

Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.