Data Analysis & Insight Coordinator

About The Role

This is a role for someone who enjoys getting beneath the numbers and working out what they are actually telling us. As Data Analysis & Insight Coordinator, you’ll work across Fundraising, Poppy Appeal and Membership, using data from a range of sources to understand performance, spot opportunities and help teams make better decisions. You’ll take ownership of analysis across campaigns and activity, monitor KPIs, contribute to forecasting and modelling, and turn complex information into clear findings that people can genuinely use.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll also have the opportunity to influence what happens next. Your analysis will help shape audience segmentation, testing, donation prompting and new fundraising and membership initiatives, with your recommendations helping teams understand what is working, where there is potential and where a different approach may be needed. The role involves working closely with colleagues across different areas of the organisation, as well as supporting external analytical work, so you’ll need to be comfortable moving between detailed data analysis and conversations with people who may not work with data every day.

We’re looking for someone who is naturally analytical, curious and thorough, with experience working in complex, data-rich environments and a strong understanding of how to use data to answer business questions. You’ll have experience with SQL reporting and analytics tools and be confident interpreting KPIs, identifying patterns and presenting your findings in a way that is straightforward and useful. Just as importantly, you’ll be someone who can build good working relationships, manage competing priorities and explain your thinking clearly. Experience with tools such as Apteco FastStats, Power BI, Qlik, Tableau or geodemographic systems would be an advantage, but we’re particularly interested in someone who can take good quality analysis and turn it into insight that leads to action.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. For monthly team meetings).

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: Third / Fourth week of September – remotely via Teams.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.