Technical Product Manager

Harris Hill is delighted to be supporting an award-winning charity with a strong technology and innovation focus, on the appointment of a Technical Product Manager.

Salary: £40,000 -   £50,000 (dependent on experience)
Location: Hybrid, 2 days per week in London office

This is a hands-on and varied opportunity to lead the technical delivery of products and new innovations, working across face-to-face, e-commerce and mobile channels.

Key responsibilities will include:

• Providing technical support to partners and merchants across the product range.
• Owning product and technical documentation from creation through to maintenance.
• Scoping requirements and managing end-to-end and UAT testing and validation against agreed requirements.
• Delivering product development projects on time and to a high standard.
• Championing best-practice UX/UI and customer donation journeys across third-party integrations.
• Developing and maintaining a product roadmap aligned with business priorities and customer needs.
• Maintaining a strong understanding of the organisation’s digital solutions, APIs, e-commerce integrations and Android applications, and how they work across different payment channels.
• Identifying emerging payment technologies, trends and customer behaviours that could inform future products.
• Managing external developers, technology partners and vendors, ensuring clear communication and delivery against agreed timelines.
• Working closely with internal and external stakeholders to define, prioritise and communicate product requirements.

You will have:

• Experience of product management and the development lifecycle, including Agile and sprint-based delivery.
• Proven project management and prioritisation skills, with experience scoping projects and managing competing deadlines.
• Experience of UAT and end-to-end technical testing, including analysing results against scope and release requirements.
• Experience designing and refining test cases, ideally using tools such as Jira and Postman.
• A good understanding of HTTP/HTTPS, APIs and JSON/XML.
• Digital experience across e-commerce integrations, Android applications, UX/UI and customer journeys.
• Experience managing external developers, technology partners or vendors.
• Excellent written communication skills, with the ability to produce clear product and technical documentation.

You will be an analytical and proactive problem-solver, comfortable working on technically demanding projects and collaborating with stakeholders at all levels. You will be customer-focused, highly organised and confident taking ownership of work from initial scoping through to delivery.

If you are an experienced technical product professional looking for a role that combines technology, innovation and social impact, we love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.