Sous Chef

The Role

At the National Memorial Arboretum, we believe in building on potential. As a Sous Chef your ability to ensure the prompt service and provision of all meals and services at the required times in line with the Food Services Strategy could have a real impact on people's lives.

The Arboretum is the UK's year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country's largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it's needed.

As a Sous Chef you will be responsible for operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, 'pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.

If successful, the main duties of your role will be:

• To support the Executive Head Chef in the delivery of the Food Services Strategy.
• Consistently maintain high standards of food service and provision to meet the expectations of Staff, Volunteers, visitors and clients.
• To ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef.
• To take operational control, including supervision of all kitchen staff, of any of the kitchens, food production, food service and pot-wash areas as required by the Executive Head Chef.
• To assist the Executive Head Chef with menu planning, rota changes, staff training and stock control..
• To report any customer complaints and compliments and to quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible.
• To help ensure that all members of staff adhere to both statutory regulations and NMA's policies on food safety and health and safety within all catering areas.
• Work with the Executive Head Chef to ensure that effective induction, supervision and appraisals of catering staff are carried out and that training needs are identified and met.

Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR.

The post will be working 40 hours per week on 5 days out of 7 basis.

About the National Memorial Arboretum

The Arboretum is the UK's year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service
• Enjoy and thrive in working in teams and with other