Entry level jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Snowdrop Project is the first organisation in the UK to provide long-term, community based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.
We are seeking a proactive, confident and dynamic individual with experience in Community and Events Fundraising who shares our values as an organisation and is driven to make a difference. Your role will play a vital part in our Fundraising team and help us to deliver our aim of empowering survivors of modern slavery.
Position: Community Fundraising and Events Manager
Salary: £27,000 to £28,000 per annum, pro rata, pension paid at 4% contribution
Benefits:
- Monthly independent therapeutic supervision
- Cycle to Work Scheme
- Holiday Sacrifice Scheme
- Employee Life Insurance and ancillary benefits
Holidays: 6.6 weeks (pro-rata, including bank holidays) + your birthday off!
Contract Type: Permanent
Hours: 30 hours p/w (.8 FTE)
Working Pattern: hybrid and flexible, core hours agreed with Head of Fundraising
Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: Head of Fundraising
Collaborating with: Donor Relations and Communications Manager
Direct reports: volunteers as necessary
You'll be responsible for:
- Leading on the community and events fundraising initiatives, strategy development and income generation
- Engaging with community groups, schools, faith groups and interested parties to cultivate and deliver a pipeline of community fundraisers in support of Snowdrop.
- Leading on the delivery of existing fundraising events as well as developing and delivering future events.
- Working closely with the Donor Relations and Communications Manager to create engaging marketing initiatives for events and community fundraising.
- Working with the Snowdrop Team to make an impact in our community, contributing to the development and success of the organisation.
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. CVs will be screened and candidates will then be asked to complete a short application form and personal statement detailing how they meet the requirements on the person specification.
Applications close on Monday, 16th June at 5pm, interviews Monday 23rd June
Please note - we will not be working with recruiters for this post.
Please send us a CV and covering letter as the first stage. Successful candidates will be progressed by being invited to complete a more detailed personal statement, and we will shortlist from these for interview
Empowering survivors of modern slavery to rebuild their lives and thrive



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a unique opportunity for a Clinician and Supervisor to join Northpoint. This role will involve working across Calderdale to support low intensity clinical supervision to a number of Education Mental Health Practitioners (EMHPs), as well as holding your own caseload.
You will join us on a permanent basis and in return, you will receive a competitive salary.
Why us?
We take pride in supporting primary and secondary schools across Calderdale, working to enhance the health and wellbeing, and future life chances of children and young people, as well as supporting school staff, parents and carers with training and awareness opportunities through a whole school approach. We also work with local partners and stakeholders to improve outcomes for children, young people, and families.
What you will be doing as our Clinician and Supervisor:
Day to day, you can expect to be supporting school settings to develop their understanding of the Mental Health Support Team (MHST) and EMHP role.
You will hold your own caseload, providing direct support to students, pupils and families at a higher level of need than EMHP support and/or working alongside EMHPs as necessary.
You will be supporting EMHPs with caseload management supervision and clinical skills, this includes trainee EMHP’s who are on their journey through university to qualification.
You may also be on your own training journey to complete a low intensity supervision course if you are not yet qualified as a supervisor. You will work alongside other mental health teams in Northpoint as well as wider Calderdale services.
What are we looking for in our ideal Clinician and supervisor:
- Already qualified as a supervisor, or able to meet the criteria for training (see specification).
- Two or more years working therapeutically, clinically or consultatively within a children and young people’s educational or mental health setting, with children and young people with mental health difficulties and their families.
- Experience of working in or with education settings and multi-agency working.
- Experience of delivering CBT informed practice.
- Experience of monitoring performance and outcomes.
- Excellent interpersonal and communication skills.
- Ability to teach, train and provide clear consultation.
If you have the skills, knowledge and experience we are looking for, and are passionate about making a difference, please click ‘Apply’ to be considered for our Clinician and Supervisor role. We would love to hear from you!
Closing date: 15th June 2025
Please note that due to the high volume of applications received, we may close this vacancy earlier than the advertised closing date.
We may utilise digital interview methods.
We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working/job share opportunities for both full and part-time staff.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build on your Charity Career with this Activity based role
This is a part-time role of 3 days per week in a well-established charity based in Twickenham. This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.
Richmond Carers Centre has the mission to help unpaid and family adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As the Adult Carers Activities Coordinator, you will directly deliver our leisure break activity and training programmes. You will plan, deliver, promote and review a programme of activities for adult carers, including outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. The core aim of the activity programme is to provide carers with a much needed break from their caring responsibilities, in a safe and social environment where they can meet other carers and focus on their wellbeing.
You will be someone:
- Who works in a person-centred way.
- Has outstanding organisational skills and plans and budgets well
- Is creative and is an innovative thinker
- Has experience of leading/planning activities across a range of subjects/activities
- Builds relationships both within the team and with external providers
- Communicates well by phone and in person
- Has experience of working with clients who have support needs
Main Duties include:
- To coordinate and deliver an established activities programme for adult carers with the aim to provide them with a break from their caring role and socialise with other carers to help reduce their isolation.
- To coordinate and deliver a training workshop programme to provide carers with information and advice to support them with their caring role and opportunities to learn.
- To work with relevant professionals to deliver a programme of wellbeing activities, including yoga, Pilates and complementary therapies.
- To recruit, train, support and manage volunteers and paid sessional staff to contribute to the delivery of a selection of the activities and workshops.
- To research and continually develop the activities and training programmes to ensure it is responsive to carers needs.
- To create promotional material to promote activities and training opportunities to carers registered with Richmond Carers Centre.
- To work with Adult Carers Support Team Leader to ensure activities are within budget, achieving targets and meeting the requirements of funders.
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in activity planning in the public or private sector
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Email application documents to Beth Tingley, Adult Carers Support Team Leader (documents can be downloaded on our website). If you would like to talk more about this vacancy, please call Richmond Carers Centre and ask to speak to Beth.
Closing date: Sunday 29th June 2025
Shortlisting date: w/c 3rd July 2025
Interview dates: w/c 14th July with provisional dates allocated to Monday 14th and Wednesday 16th July and w/c 21st July with provisional date allocated to Tuesday 22nd July
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Hope Church, a lively and growing Anglican church in North West Bicester, is seeking a part-time (three days a week) worker, gifted and passionate about ministry with children, families and schools.
Who we are
Hope Church is a charismatic evangelical Anglican church planted from Emmanuel Church Bicester (ECB) and part of the Bicester Team Ministry. Based in the heart of Elmsbrook, a thriving eco-town development, we are a welcoming community with a strong heart for mission. With many young families in our area, we long to see children and parents encounter Jesus, grow in faith, and feel part of God’s family.
The Role
We are looking for someone who will:
· Develop and lead our ministry with children and families, both in church and the community.
· Build strong relationships with local schools, supporting their Christian ethos and outreach.
· Work alongside our leadership team to create fun, faith-filled opportunities for children and families to explore and grow in their relationship with Jesus.
· Equip and encourage volunteers, ensuring our ministry is sustainable and effective.
Who You Are
· A committed Christian with a passion for sharing the gospel with children and families.
· A creative and engaging communicator, able to connect with people of all ages.
· Someone who thrives on building relationships and working in a team.
· Excited by the opportunity to develop something new and make a real impact.
Why Join Us?
· A supportive church family who will pray for and encourage you.
· The opportunity to shape and grow a vital ministry.
· A vibrant community with lots of young families.
· The chance to make a lasting difference in the lives of children and families.
Please note: Only applicants who complete the attached application form and send it to the email address stated on the form will be considered.
We warmly welcome applications from candidates around the world. However, please be aware that this role is primarily based in Bicester, UK, with the majority of responsibilities carried out in person, including a significant part of the role on Sundays. There is some flexibility to work a portion of the hours remotely, but the bulk of the work will be face-to-face.
Unfortunately, we are unable to support relocation and all applicants must already have the appropriate immigration status to live and work in the UK.
The client requests no contact from agencies or media sales.
Housing Officer
We’re looking for a dedicated Housing Officer to join a small, passionate team making a big difference in women’s lives across West London.
Position: Housing Officer
Location: Hammersmith, London / Hybrid (Tuesdays in the office)
Hours: 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £37,120 per annum
Closing date: Sunday 15th June (midnight)
Interviews/assessments: Monday 23rd June
About the role:
You’ll join a growing organisation during an exciting period of change, helping deliver excellent housing services for over 1,000 residents. Reporting to the Housing Manager, you'll manage a patch of properties and be responsible for a range of tenancy management functions, including lettings, rent arrears, anti-social behaviour, and resident engagement. You’ll work collaboratively across teams to support residents’ independence and wellbeing.
Key responsibilities will include:
- Delivering tenancy services such as allocations, lettings, tenancy audits, and rent management
- Managing anti-social behaviour cases and ensuring legal use of housing stock
- Supporting residents with rehousing, transfers, mutual exchanges, and benefits advice
- Building strong relationships with residents and engaging them in service delivery
- Working with contractors, third parties, and internal teams to deliver responsive services
- Maintaining accurate records and working to KPIs on income and tenancy sustainment
To perform well in this role, you’ll need:
- Experience of delivering excellent customer service, ideally within housing or support services
- Strong communication, organisational and problem-solving skills
- The ability to remain calm and empathetic when handling complex or sensitive issues
- A good grasp of IT and CRM systems, plus strong numerical skills
- A proactive, can-do approach to service delivery
- An understanding of equality, diversity and inclusion in the context of social housing
Previous experience in Social Housing is preferred but not essential.
About the organisation:
The organisation was founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe, and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. They remain committed to making a positive difference to women’s lives by providing high quality homes and services.
Their vision is for all single women across London to have access to a safe, secure and affordable home.
Their mission is to offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life. To influence other housing providers so they understand the needs of single women and offer services that meet this need. Their values, co-created with their staff and residents, reflect both their history and their future Putting residents 1st, we are Open, Nurturing great relationships with Equality, Empowerment and Respect being at the core of what we do.
Other roles you may have experience of could include: Tenancy Officer, Neighbourhood Officer, Housing Advisor, Supported Housing Officer, Lettings Officer, Tenancy Support Worker, Income Recovery Officer, Housing Services Officer, or Resident Liaison Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Redemption Roasters Barista Trainer
Role summary:
To deliver barista training courses in HMP High Down and HMP Downview. The goal of the training is to prepare residents for employment in hospitality on release.
Overview:
Redemption Roasters is looking to appoint a skilled and passionate barista to deliver training courses in HMP High Down and HMP Downview. Both prisons are located in Sutton. The training will be delivered to small groups of prison residents who are looking to learn a new skill and are interested in a career in hospitality on release. The successful applicant will be offered comprehensive on-boarding training, with opportunities to shadow experienced trainers.
Duties:
- Deliver a tried and tested Redemption Roasters barista training course, including espresso preparation, milk steaming technique and pouring, alternative brewing methods, cleaning equipment, and basic grinder and machine maintenance.
- Liaise with prison staff, including the Prison Employment Lead and Activities Manager, to ensure courses are well-attended.
- Act as a positive role model for course participants and encourage participants to grow outside of their comfort zones whilst respecting professional boundaries.
- Conduct basic assessments during the course, coordinate the completion of feedback forms, and track learner journeys, in line with the guidance given by the prisons.
- Provide one-to-one support to facilitate sustainable employment for interested participants on their release.
- Deliver additional training to participants as is required; this would typically be in Redemption Roasters 13 coffee shops.
- Other ad-hoc tasks to support the smooth running of the programme in HMP High Down, HMP Downview and wider success of the Impact team at Redemption Roasters.
Schedule:
- On joining the team, the Barista Trainer will complete a minimum of three-weeks of on-boarding training. This will include an induction to HMP High Down and HMP Downview and shadowing experienced Redemption Roasters trainers in a prison environment.
- During a 12 month period, the Barista Trainer will deliver 7 three-week courses in HMP High Down and 6 one week courses in HMP Downview.
- During training delivery weeks, the Barista Trainer will typically be based in prison Monday - Thursday (with the Trainer arriving at the prison for 8am), with Fridays in the Redemption Roasters HQ in Kings X, London.
- During non-delivery weeks, the Barista Trainer will visit the prisons to support course recruitment (usually one day a week), as well as delivering one-to-one support and ‘top up’ training to participants working across the Redemption Roasters coffee shops.
Personal specification:
Essential
- 2+ years' experience as a barista and/or barista training
- Strong written and verbal communication skills
- Empathetic and kind, with a strong belief in the Redemption Roasters mission
Desirable
- SCA Certifications
- Experience working with vulnerable people
- Experience in managing sensitive personal data
Terms & Benefits
- Permanent contract, 40 hours per week.
- Salary: £28 - 32,000
- 31 days annual leave (including bank holidays).
- Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food.
- Travel expenses covered to and from the prison.
- Final offers conditional on compliance with all Prison Service requirements (including Enhanced level 1 vetting).
To Apply
To apply for this role, please submit a CV and short cover note via our hiring platform. The application should be addressed to Rosemary Ashworth, Head of Impact. Deadline for applications is Monday 16th of June, however these will be reviewed on a rolling basis.
The client requests no contact from agencies or media sales.
Robertson Bell is exclusively partnering with the British Medical Association (BMA) in their search for a Group VAT Accountant to join their team on a permanent basis. The BMA is the trade union and professional body for doctors in the UK. They represent, support and negotiate on behalf of all UK doctors and medical students.
Reporting into the Group Financial Controller, the Group VAT Accountant will be responsible for ensuring that the BMA Group (BMA and BMJPG) properly accounts for VAT and meets their statutory return, including overseas equivalents. You will proactively ensure that the finance systems and internal processes across the group are compliant and will manage relationships with external advisors and HMRC, as the organisation’s VAT Subject Matter Expert.
The organisation:
Founded in 1832 as a member-run and led organisation, the BMA champions the rights and interests of the medical profession, negotiates doctors' contracts, and advocates for public health improvements. As of August 2024, the BMA boasted a record-breaking membership of over 195,000.
Beyond national representation, the BMA is expanding its international reach by supporting global health initiatives, such as the Health Information for All (HIFA) campaign, which aims to provide accessible healthcare information worldwide. Through these efforts, the BMA continues to influence healthcare policy both within the UK and globally, and this Group VAT Accountant will be critical to supporting the continued development of their international reach.
The key duties of the role are as follows:
- Responsible for submission of accurate and timely statutory VAT returns (and international equivalents) for the Group.
- Prepare balance sheet reconciliations on a regular basis that supports the VAT return submission.
- Undertake annual reviews of the VAT position, including any exemptions applied during the year.
- Proactively ensure that the finance systems and internal processes across the Group are compliant with the required tax legislation and remain alert to any future changes.
- Proactively manage the relationship with external advisors and HMRC.
- Liaise with Group Auditors, providing support and information for financial audits, preparation of financial statements and other requests.
- Compile and communicate appropriate tax guidance and training wherever needed within the group, liaising with external advisors as necessary.
- Provide non-finance managers with insight, creativity and support whilst new business proposals are developed for proposed new income streams
To be successful as a Group VAT Accountant you'll ideally have:
- Accounting Qualification (CCAB) (essential)
- Significant experience in VAT within a commercial organisation (essential)
- Previous experience of working in a VAT compliance role (essential)
- Knowledge of applying VAT law and how it affects corporations.
- Knowledge and understanding of UK, EU and global VAT compliance issues
- Good relationship building and management skills
- Good written and verbal communication skills
- High attention to detail, accuracy and data analysis skills
The deadline for applications is on Sunday 22nd June, with first stage interviews due to take place the week commencing 7th July. Applications will be under continuous review before this closing date so please do not delay in applying.
Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Benefits and Debt Worker
Salary: £28,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are recruiting for a talented Benefits and Debt Worker who has a background in supporting women or children who have experienced domestic violence to make a genuine difference to the lives of survivors. We believe in empowering women and girls to lead safe, non-violent, equal lives and you will play a key role in helping us deliver vital services to those who need them the most. As a Benefits and Debt Worker you will provide service users with advice and support on finance and debt. Carrying out comprehensive assessments, via phone and face-to-face, and you will provide advocacy and support that empowers survivors primarily during crises and in the short term. You will also proactively work with other agencies on the service users’ behalf. You will hold a caseload of survivors and work as part of our duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
To be successful as the Benefits and Debt Worker you will need the below experience and skills:
You will have the ability to encourage user engagement with the service through proactive contact. Maintain project logs and collate data from the logs for Team Managers. Proactively assess the needs and safety of any children that women using the service may have. Bring your experience of providing benefit, and debt advice and successfully, managing high numbers of calls and/or cases and have a solid understanding (possibly experience) of supporting women who have experienced domestic violence, forced marriage or ‘honour-based violence.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 1 June 2025
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Mental Health Advocate – Neurodiversity Specialist
Salary: £29,000- £32,000
Location: Advance Head Office Hammersmith & Women’s Centres across London, with co- location at HMP Bronzefield
Hours: 35 Hours per week
Contract: Fixed Term – 31st March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse and will be returning to the community. Of that cohort, the Advocate will focus support on women with a mental health need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to their develop support plans.
The Senior MH Advocate will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Minerva Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Senior Advocate will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.
The Senior Mental Health Advocate will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release. The role will also include line management of other advocates such as; Specialist Prison & Probation Advocates who will be based in the prison and the Loss & Bereavement Worker who will be providing support in the prison as well as in the community.
A car may be desirable for this role, though not essential
About You:
To be successful as the Senior Mental Health Advocate you will need the below experience and skills:
An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system
Experience of managing/supervising a team of advocates/caseworkers – and leading a team to achieve targets & outcomes as well as appropriately managing and leading the team on any safeguarding concerns/incidents.
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications 08 June 2025
Interviews taking place w/c Monday 16 June 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £22,500 - £27,000
Location: Canterbury, Kent
Contract: Fixed Term until 31 March 2027
Hours: 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Key Worker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s vibrant Kent Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs,please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Are you an experienced front-end developer with a strong track record in designing and leading technical projects, mentoring teams, and working with modern technologies like Contentful, Netlify, Gatsby, Storybook, CircleCI, and Nx? Join Shelter as a Principal Front-end Developer and take ownership of our front-end technology vision, driving the development of our design system and supporting products that help deliver faster, more effective services to our clients and supporters.
About the role
This role is part of Shelter’s in-house development team, reporting to the Lead Developer, and working closely with all product teams in the Central Digital team.
As Principal Front-end Developer, you’ll work in a product team and be responsible for the overall vision and development of the front-end technology stack with a strong focus on the technical design and implementation of Shelters design system.
You will also support the development of products to help Shelter to provide faster, more efficient, and effective services to clients and supporters.
Our tech stack consists of Contentful, Netlify, Gatsby Js, Storybook, CircleCI and Nx.
You’ll head up the front-end development team, mentoring senior developers, supporting them and their reports (a total of 6 in your team) in their day-to-day work.
Role Specifics
In this role, you will support the Lead Developer in managing the front-end team, promoting a culture of ownership, responsibility, and innovation. You will take the lead in designing and delivering Shelter’s design system, pattern library, and build tools, while continuously exploring emerging front-end technologies to enhance our digital products and user experience. Working closely with UX, product, and content teams, you will drive strategically important projects from development through to evidence-based improvements after launch. You will champion accessibility, web performance, and modern development standards across the organisation.
You will also play a key role in improving front-end team processes, ensuring high-quality, performant, and accessible code aligned with WCAG 2.1 AA standards. This includes mentoring the team through regular code reviews, setting development goals, and fostering collaboration within Agile teams. By sharing knowledge and staying current with the latest technologies, you will help maintain a culture of continuous learning and technical excellence.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Central Digital team team plays a key role within Shelter by producing impactful user experiences for our advocacy and fundraising campaigns, as well as our advice services. The team includes designers, researchers, developers, testers, product managers and delivery managers, who work in cross-functional product teams, each focused on specific strategic goals. We put real user needs and behaviours at the heart of our process, championing an agile, iterative, and data-driven way of working across the organisation.
The digital team sits within the Campaigns, Policy, and Communications (CPC) directorate, working closely with other teams – particularly the content, marketing and creative teams. Collectively, they set the example for Shelter in digital best practice, discovery, and innovation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.
We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The purpose of the Employability Programme Facilitator role is to deliver FSSW’s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability lead. The FareChance programme works with young people aged between 18 – 25 who experience additional barriers to accessing education, training or employment. The young people are supported to learn new skills, build confidence and realise their full potential. Farechance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support.
The facilitator will lead on running the employability and logistics sessions, with co-facilitation from volunteers or the employability lead where needed. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve.
Duties and Responsibilities:
Programme Delivery
· Lead the delivery of the FareChance Programme on site with the Vale Lane warehouse team, working flexibly to ensure success
-
- Running sessions with four to ten young people three times a week
- Lead facilitating Employability Sessions e.g. CV, Job Search, Interview Practice
- Working with the Operations Teams in facilitating Logistics/Warehouse sessions
· Provide tailored motivational coaching/mentoring to:
-
- Onboard and engage participants throughout
- Provide advice and guidance and support young people with suitable interventions and accessing resources into training/volunteering/work placements
- Provide 1-1 support sessions for those with higher needs
· Work with the Employability Lead to build an individualised plan and set of goals for each young person
· Support young people to engage with internships within FSSW
· Identify specific needs and risks and creating assessments for young people if required
· Ensure young people access other specialist support where required
· Work alongside the Employability Lead and the safeguarding team around any incidents or safeguarding concerns
· Work with the young people around coproduction opportunities that impact on the delivery, development and evaluation of the programme
· Support the Employability Lead to recruit for the programme
· Support the Employability Lead to design next step plans for the young people
External partnerships and relationship building
· Work alongside the employability lead to engage referrers
· On occasion attend events or appointments to support recruitment/represent FSSW
· Attend a range of career away days as part of the FareChance programme
· On occasion work alongside the Employability Lead to broaden ‘Next Step’ relationships
Reporting and Administration
· Create records and maintain processes in line with FSSW policies and procedures, both using online data bases and hard copy record systems
· Maintain quality records of all interventions with project participants and that such data is stored within the requirements of the Data Protection Act
General
· Respond to any enquiries/communications via telephone, email, in person or via inhouse IT/systems
· Be an excellent ambassador for FSSW
· Undertake administrative duties as required to support the effective functioning of FSSW
· Work within FSSW’s policies and procedures and adhere to legal frameworks.
Person Specification
It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.
Essential Criteria
· Knowledge and experience of delivering 1:1 motivational mentoring, coaching or support work
· Knowledge of barriers to Education, Training and Employment (ETE)
· Experience of facilitating training, education and/or youth programmes
· Experience of working with a diverse range of young people
· Experience of working successfully within groups/teams
· Knowledge and experience of support needs, risks and safeguarding
· Excellent interpersonal and listening skills
· Commitment to advancing equality, diversity and inclusion
· Ability to work flexibly, respond positively to project changes and meet challenging targets
· Good verbal and written communication skills
· Good IT skills
· Strong organisational skills including planning, prioritising and time management
Desirable
· Successful experience of supporting people back into work or training
· Understanding and/or experience of a logistics or warehouse environment
· Experience of working in an educational setting
· Mentoring or coaching qualification
· Experience of monitoring, evaluation and report writing
· Influencing, motivational and negotiating skills
· Lived experience of barriers to ETE
Please send your CV and a covering letter explaining why you would be a good fit for the role.
If you have any questions about the post please contact Shelley Wright, Josie Forsyth and Lucy Bearn via phone or our website.
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Team and Office Assistant
Reports to: Senior Manager
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London (Office based)
Length: Fixed term 12-month contract
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
The Role:
- To develop and maintain effective working relationships across RSTMH
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- To support with the management of the RSTMH office and office processes
- To undertake electronic and paper filing, and maintain filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the RSTMH meeting room
- To support with financial administration
- To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across RSTMH communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- To support with strategies to increase members of RSTMH
- To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- To support with membership management, ensuring data is up to date using CiviCRM
- To provide support to the managing editor for Journal-related tasks
- To ensure that all assigned tasks are completed to a high standard
- To participate in team meetings, planning and initiatives
- To assist in any administrative tasks to support the team and wider RSTMH community
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
Please submit your application form by 30th June by 5pm BST.
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
Salary: Grade 3 - £31,133 per annum
Permanent Contract
Location: Blackburn Central Library
Hours: Full time -37.5 Hours per week
Closing date: Sunday 15th June 2025 at 11:30pm
Do you have experience and ability in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be playing a vital role in standing up to the housing emergency.
About the role
You will deliver high quality housing advice and advocacy in line with the hub’s local community priorities and work with people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s rights.
The role also works in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.
About you
· You are able to listen to, engage and work with individuals and communities, including people with lived experience of homelessness.
· You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge.
· Have experience of carrying out casework related interviews, maintain detailed case records.
· Advise and support clients to make informed decisions.
· A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
The Lancashire Hub has 25 staff and you will be a key member of the team defending the right to a safe home. Each of Shelter’s hubs has its own local priorities based on the issues our clients have. For Lancashire these are Homelessness and temporary accommodation, the private rented sector and social housing and people living in poverty.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
• We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About the Role
We are looking for an IT Support Engineer to join our team, ensuring the smooth running of our IT systems and providing excellent customer service. This is an exciting opportunity for someone looking to apply their technical expertise in a dynamic and engaging environment. You will play a key role in resolving IT issues, maintaining positive relationships with users, and supporting daily IT operations across the Museum and Gardens.
Key Responsibilities
• Respond to IT technical support tickets and troubleshoot hardware, software, and network issues.
• Set up and maintain new and existing devices, including desktops, laptops, and network equipment.
• Assist in improving IT processes and support cybersecurity measures.
• Manage user accounts, permissions, and access issues on the network.
• Support the IT team with system upgrades and projects.
• Ensure accurate recording of IT support activities and maintain documentation.
About You
In this role, you’ll bring a hands-on approach to IT support, with a strong problem-solving mindset. You will be someone who thrives on helping others, demonstrating excellent communication skills with both technical and non-technical users. You will be adaptable, eager to learn, and committed to providing top-notch IT service in a collaborative team environment.
Key Qualities, Skills, and Experience
• Experience in 1st Line Support, assisting users with hardware, software and network issues.
• Strong technical abilities with a hands-on approach to troubleshooting and IT support.
• Excellent problem-solving and troubleshooting skills.
• Experience with IT support tickets and Helpdesk systems.
• Strong customer service focus with good communication skills.
• Knowledge of Microsoft 365 administration and Office Suite.
• Desirable: IT-related certifications (e.g., Microsoft, ITIL) or equivalent practical experience.
• Basic understanding of IT networks and security.
• Ability to work both independently and collaboratively within a team.
• Attention to detail and effective task prioritisation.
The closing date for completed applications is 10am on 16 June 2025. Interviews will take place w/c 30 June 25.
We reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.
The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.
The client requests no contact from agencies or media sales.