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Supporter Care Officer

Romford, Greater London (On-site)
£26,734 - £31,475 per year
Full-time
Permanent
Job description

At Saint Francis Hospice, having just celebrated 40 years of caring we are now embarking on an exciting and ambitious 5-year strategy ensuring that we will be here for our local community.

 

Supporters are at the heart of everything we do and delivering a first-class experience is central to the effective stewardship of our donors and potential donors. 

 

This role will be crucial in ensuring this take place, using a natural ability to engage with people on the phone or in person. Will also require previous experience within a customer services / administrative role and the ability to be friendly, compassionate and self-motivated. 

 

This will involve the overseeing of the fundraising Hub and being the first point of contact for potential supporters visiting the hospice as well as administrative duties such as thanking supporters and responding to enquiries.

 

Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be screening for the successful candidate.

Please click on the apply button to download an application form and we would appreciate if you could also complete & return a Equality & Diversity Monitoring Form.

 

Application resources
Posted by
Saint Francis Hospice View profile Organisation type Registered Charity
Posted on: 09 May 2025
Closing date: 06 June 2025 at 13:30
Job ref: SFH 417
Tags: Fundraising, Direct / Supporters

The client requests no contact from agencies or media sales.