Data & Systems Officer

SAT-7 UK is part of an international Christian media ministry, bringing life-changing joy to the people of the Middle East & North Africa through powerful, faith-filled television and digital media programmes.

In this role, you will combine your expertise of technology and systems to help the Operations team develop efficient ways of working with the systems. This role provides opportunities to dive into multiple systems whilst finding solutions to improve workflows, automate tasks and optimise data flow. The Data & Systems Officer (DSO) will report to the Executive Director and will become an integral part of the Operations team to make a real impact on supporter engagement and team efficiency.

If you’re looking for a role where curiosity, creativity and tech enthusiasm is valued, we’d love to hear from you!

KEY RESPONSIBILITIES

Systems & Users

• Support automations, workflows, and templates in Dotdigital and Raisers Edge NXT.
• Research and introduce new tech solutions.
• Manage user accounts, permissions, and security across key systems.

Data & Processes

• Keep data accurate and flowing smoothly between systems.
• Troubleshoot and solve technical issues.
• Identify opportunities to automate tasks and improve processes.
•  Support teams to use systems more effectively.

Reporting & Support

• Prepare mailing lists, reports and dashboards.
• Liaise with external IT providers and CRM consultants.
• Contribute to policies, training and best practices.

Extra Support

• Support the Operations Team during busy periods including helping with online shop orders and donation processing when needed.

GENERAL RESPONSIBILITIES

• Use Customer Relationship Management systems to ensure efficient and secure storage of information.
• Represent SAT-7 UK at conferences and events as required.
• At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.

HOW TO APPLY: If you are interested in this role, please visit our website to review the application pack and send your completed application form, CV and covering letter to Esther Read. Unfortunately, candidates sending in a CV without an accompanying application form cannot be considered for shortlisting.  No overseas applications will be considered and applicants should have the right to work in the UK.