Online Community Coordinator

Online Community Coordinator

£26,225 pa

Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.

Job description

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Help make our online community a safe and supportive place by moderating forum discussions, connecting users, facilitating conversations, producing content, leading community programs and supporting our volunteers.

Permanent, full time (35 hours a week, will include some evenings and weekends)

Location: Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.

Closing date for applications: 11:59pm GMT, 28th August 2026.

The Role

You will form a key part of the wider online community team by:

·         Moderating discussions

·         Welcoming, engaging and supporting members

·         Signposting members to useful resources

·         Sourcing and creating new conversations and content

·         Recruiting, training, managing and supporting volunteers

·         Leading community programs and projects

·         Escalating safeguarding concerns

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About You

·         Broad experience of forum or social media communities

·         High level of computer literacy

·         Direct experience of the barriers that society creates for disabled people

·         The importance of Plain English

·         Experience of creating different forms of content

·         Experience of supporting and growing a community project

·         Excellent written English

·         Excellent reading comprehension

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. 

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. 

Benefits

·         27 days holiday and bank holidays

·         Flexible, hybrid, and remote working options

·         Pay progression at 6 months and 2 years

·         Company pension

·         Excellent training and career development

·         Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

·         Discounted gym membership, cycle-to-work scheme, and more

How to apply

Click the apply button to create an account and complete your application form.