Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Community Action Nepal (CAN) was established 25 years ago by the world-renowned mountaineer Doug Scott CBE, to raise the living standards of remote mountain communities in Nepal. In this time CAN, working predominantly with our implementation partner in Nepal, has built 17 schools, 19 health posts and three Porter Rescue Shelters and delivered a wide range of livelihoods, agriculture and cultural programmes, improving the lives of many thousands of people in rural Nepal. The principles of CAN’s ethos are that projects should be sustainable in the long term, involve local communities in their management and delivery, and be sensitive to protecting indigenous cultures. Sadly, Doug died in 2020 but CAN Trustees and staff are committed to continuing his work in Nepal.
We are looking for an organised and proactive Office Administrator to provide full office administration to the charity. The position is part of a small team. The post holder will need to be self-reliant and work on their own initiative to co-ordinate all elements of the office administration of the charity, whilst working closely with the Operations Director, Fundraising Officer, Trustees and Patrons. The office administrator is often the first point of contact for donors and sponsors and therefore a confident telephone manner is essential and ability to respond to verbal and email enquiries; ability to delegate and refer enquiries to the relevant party eg Operations Director, Fundraising Officer, trustees, patrons. Responsible for the banking of donations, payments on-line and accurately recording information on the back-office systems including XERO for banking and being familiar with the functions and communications via a CRM for client relationship database. Responsible for communicating with the charity’s appointed accountant and the Charity Treasurer for general financial and banking queries. The role will include supporting the fundraiser with external events where necessary, particularly in Cumbria
Community Action Nepal is a UK based charity whose aim is to help some of the poorest people on the planet – the mountain people of Nepal.



The client requests no contact from agencies or media sales.
Are you an experienced public fundraiser, who can deliver large-scale, people focused campaigns?
We’re looking for a Public Fundraising Manager, who will be responsible for the delivery of our face-to-face fundraising across the UK.
What does this role do?
As Public Fundraising Manager, you will:
Interviews for this role are provisionally scheduled for 2nd and 3rd September 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience of managing a target-driven team who can deliver successful, large-scale campaigns, providing them with effective coaching, mentorship, and support along the way. It’s essential that you’re an excellent communicator, who can confidently manage internal and external relationships, as this role will be regularly engaging with leadership, as well as delivery agencies and other charities. You’ll also have experience of analysing campaign performance, and the confidence to use insights to change strategic direction when needed. A commitment to our aims and objectives is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Location: Remote/Working from Home
Closing date for applications: August 8, 2026
Start date: August 24, 2026
Contract duration: One Year
Remuneration: 46,121-79,763 GBP (UK) 62,489-122,478 USD (Belize) 321,927,813-630,978,513 IDR (Indonesia) 4,015,965-7,871,291 KES (Kenya) 40,582,990-79,542,660 MGA (Madagascar) 69,143,850-135,521,946 TZS (Tanzania) 85,121-166,836 USD (United States)
We unlock power with coastal communities
Blue Ventures connects coastal communities restoring the ocean, providing the resources and partnerships they need to unlock their power and turn local action into global impact. We link communities with allies, knowledge and influence to create unstoppable waves of change.
Together, we’re placing communities at the centre of solutions to sustain fisheries, manage ecosystems and redefine how the world protects the ocean.
Summary job description
We are currently recruiting a Marine Spatial Data Analyst to provide technical stewardship of Blue Ventures' spatial data system, ensuring the continued delivery of high-quality spatial data, dashboards and decision-support tools that support community-based fisheries management. This role will combine spatial data management, database administration, data visualisation and user engagement, while supporting marine spatial planning analyses and the development of user-centred decision-support tools.
Working closely with the Head of Spatial Ecology, Ecological Data Scientist and the wider Data Science team, the successful candidate will play a key role in maintaining and improving Blue Ventures' spatial data infrastructure, ensuring it remains reliable, well-documented and responsive to programme needs.
The ideal candidate will have a strong background in spatial data management and analysis, excellent problem-solving skills, and a passion for using data to support community-led conservation. Reporting to the Head of Spatial Ecology, this is a full-time remote role, with occasional international travel to work closely with colleagues, partners, field teams and communities.
Roles across the Data Science team are highly interdependent, and candidates must be equally comfortable working independently: competently driving their own tasks and team priorities, and thriving within a small, collaborative team. Given BV's global, distributed structure, applicants must demonstrate experience coordinating effectively across regions and cultures, with genuine sensitivity to differing working styles, communication norms, and paces of work. This requires flexibility not just in schedule, but in mindset; meeting each team and context with openness, curiosity, and a genuine willingness to adapt.
Please download the full job description before applying.
Thriving Communities, Thriving Oceans
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
37.5 hours per week / permanent / working onsite Monday – Friday 9am-5pm.
As a Painter and Decorator, you will be based in either Eastbourne or Hastings, East Sussex, and will be required to travel and work across any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
The focus in our housing services is to help develop the young people’s skills and confidence so that they can move on from supported accommodation and live independently.
Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?
Our Maintenance team works across multiple properties to give our residents a good quality, safe home, working closely with project staff to identify repairs required, make repairs, undertake ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and to make empty homes ready for re-occupation.
We have sites across East Sussex, centred around our Foyers in Eastbourne and Hastings. These services provide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. There are homes throughout East Sussex for young people we continue to support into independence via our Transitional Housing teams, these are typically larger shared houses of four to eight residents sharing some communal facilities such as bathrooms and kitchens. In total there are approximately 180 residents in East Sussex that the maintenance team oversee.
A key part of the role involves redecorating empty homes to prepare them for new residents. This work must be completed promptly, to an agreed and consistent standard, and with clear communication to site and maintenance teams to ensure properties can be relet within void target times.
You will also carry out planned redecoration within communal areas of our accommodation, as well as offices and workspaces used by our staff and volunteers.
If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.
Experience and Knowledge
We are looking for someone who brings:
CLOSING DATE: Monday 31 August 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a fantastic health charity on a Community Fundraiser role. In this position, the successful candidate will lead efforts to engage communities, organise events, and increase awareness and support for the organisation’s charitable objectives through inclusive and impactful fundraising activities.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £31,000 per annum
Location/ Work Pattern: Buckinghamshire, Bedfordshire, Northamptonshire, Hertfordshire - homebased with travel and team meetings
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Make a difference every day with PDSA
AboutUs
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’renow on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together,we'llbuild a stronger organisation to ensure our services help those who need us most for the next hundred years.
Ifyou'reready to make a real difference and be part of a teamthat'screating positive change, we want you to join us.Let'sbuild a brighter future for pets and their owners, together.
About the Role
This is an exciting opportunity to lead and shape change across PDSA at a pivotal point in our journey. As our Head of Change, you'll establish and lead a high-performing change function, ensuring our programmes, projects and transformation initiatives are aligned to our organisational strategy and deliver meaningful, measurable outcomes.
Reporting to the Director of Finance & Resources, you'll work closely with Executive and Senior Leaders to prioritise investment, provide strategic oversight and build the governance, frameworks and capability needed to successfully deliver change across the organisation.
You'll play a key role in helping PDSA evolve, ensuring we're well placed to support more pets and people for generations to come.
Location: Hybrid – with flexibility to work remotely and occasional travel to our Head Office in Telford and other PDSA locations as required.
What You'll Be Doing
As Head of Change, you'll:
About You
You'll be an experienced strategic change leader with a proven track record of delivering complex organisational transformation.
You'll bring:
Professional qualifications such as MSP, PRINCE2 or PMP would be advantageous, as would experience within the charity, healthcare or veterinary sectors.
Rewards,supportand benefits
We’rereally passionateabout beinga great placeto work,somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas,individualityand passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
Flexible working options to support your work–life balance and individual circumstances.
Car allowance £5,500 per annum
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
Three paid special days off: Volunteering Day, CelebrationDayand Wellbeing Day annually.
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
Life assurance providing four times your annual salary for added peace of mind.
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
Retail,holidayand lifestyle discounts available through our staff Fetch benefits platform.
Enhanced maternity,paternityand adoption leave to support you and your family.
Access to Vitality Private Medical Insurance single cover with the option to upgrade to cover family members.
10% discount on PDSA Pet Insurance plus access to staff veterinary services.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individualsare able tomake best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references andappropriate backgroundchecks. g arrangements to support team members fromdifferent backgrounds.
If you have any questions or concernsregardingaccessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you mayrequirethroughout the recruitment process.
The client requests no contact from agencies or media sales.
20 hours per week / £28,330 per annum, pro rata / permanent / working hours will be between Monday - Friday, 9am - 5pm.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 98 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 18 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
You will be based at the YMCA office in Eastbourne but will be visiting our 7 properties around Eastbourne each week, meeting with residents in their homes and at the office.
Main areas of responsibilities are:
Housing and Compliance
Coaching and Engagement
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
Skills and Abilities
CLOSING DATE: Sunday 23 August at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Hastings Foyer provides medium-high supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. The service offers self-contained accommodation with access to shared communal facilities, helping young people build the confidence and skills needed for independent living. Support includes managing finances and budgeting, developing life and employment skills, and maintaining personal wellbeing and self-care.
We have a dedicated team of Support Workers, Night Support Workers and Bank Workers who provide consistent, high-quality support to our residents. We take a trauma-informed and psychologically informed approach, empowering young people to develop essential life skills, identify and achieve personal goals, and build the confidence needed to progress towards independent living and a positive future.
Located just off the seafront, the service is well connected to local amenities and has strong links with the wider community, actively encouraging residents to engage with and contribute to community life.
We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing and Compliance
Coaching and Engagement
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
Skills and Abilities
CLOSING DATE: Tuesday 18 August at midnight, with a proposed interview date of Monday 24 August 2026.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Our mission is to help children and young people have a fair chance to be who they want to be.

Impact and Evaluation Lead
Permanent, Full time – 35 hours per week | £33,500 per annum | Ambleside preferred, with hybrid working considered (Ambleside/Bradford)
Join Our Team: Help us prove what works. Help us do even more of it.
At Brathay, we believe every child and young person deserves the opportunity to feel like their best self and thrive within their community.
For 80 years, we've been creating life-changing opportunities through community early help, youth work, outdoor learning and experiential programmes. Every year we work alongside thousands of children, young people, families, schools and communities across the UK, helping to build their brighter futures.
We're now looking for an exceptional Impact and Evaluation Lead to help us understand, evidence and strengthen the difference our work makes.
This is a pivotal role at the heart of our organisation. You'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used. Your work will help shape strategic decision-making, strengthen funding relationships, support innovation and, most importantly, ensure we continue delivering meaningful outcomes for children and young people.
If you're passionate about turning data into insight, evidence into action, and stories into influence, we'd love to hear from you.
What You'll Do
As our Impact and Evaluation Lead, you will:
We're Looking For Someone Who
Whether your background is in evaluation, research, service improvement, insight, impact measurement or performance management, we are interested in hearing from people who can bring expertise, energy and fresh thinking to this important role.
Why Join Brathay?
At Brathay, you'll join a values-led organisation where learning, innovation and collaboration are at the heart of everything we do.
You'll have the opportunity to:
Most importantly, your work will help ensure that the voices, experiences and outcomes of children and young people are at the centre of our decision-making.
A Career with Purpose
Behind every dataset is a young person who has gained confidence.
Behind every outcome measure is a young person that feels better supported.
Behind every evaluation report is an opportunity to improve lives.
If you're excited by the idea of using evidence, insight and learning to create lasting change, we'd love you to join us.
Apply Now
Your expertise could help us demonstrate our impact, improve our practice and create even more opportunities for children and young people to thrive.
Closing Date: Noon Monday 10th August
Interview Date: Wednesday 19th or Friday 21st August (Interview will be on one day only, in Ambleside)
Brathay Trust is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to appropriate safeguarding and recruitment checks.
Brathay is committed to building a diverse and inclusive workforce and welcomes applications from all backgrounds and communities.
Brathay Trust exists to ignite the potential within every young person, so they can thrive in a rapidly changing world.



The client requests no contact from agencies or media sales.
About The Royal College of Surgeons of Edinburgh
The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.
From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 515-year history, there has never been a better time to join the College than now.
Working with us
At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.
To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.
About the Role
Working within the Finance department, the post holder will play a pivotal role in supporting the Finance department with managing the administration of the Finance function. The post holder is responsible for acting as the first point of contact for suppliers, departments and members through the Finance helpdesk and associated systems. They are responsible for overseeing the timely response to queries, allocation of queries to others in the finance team and supporting with the administrative maintenance of the systems in Finance. This role requires a keen eye for detail, an ability to adapt to changing priorities, and the ability to collaborate and communicate effectively with various internal and external stakeholders.
Experience/Qualifications/Key Skills
This is a superb opportunity for an individual who is confident, methodical, organised and conscientious.
Educated to a minimum level of Advanced Higher/ A Level (or equivalent) you will have proven administrative, secretarial and database experience.
You will have excellent communication and team working skills. You will be a proficient user of the MS Office suite and have the ability to prioritise your workload with minimum supervision. A high level of professionalism and diplomacy is required for the role.
Experience with financial administration including invoices, bank payments and accounting systems is desirable.
Please note that we do not accept CV’s and agencies need not apply.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
The Role
This is a fantastic opportunity to join a dynamic, creative marketing team and help the Law Society effectively promote the value of our products to our members and their businesses, from our flagship conferences to our premium member offer. You will be a key supporting member of the team, collaborating with all marketing colleagues on member-focused campaigns, marketing intelligence and research, as well as organisational and administrative support. You will play a key role in content creation, campaign reporting, and organisational support within the Product Marketing Team, and wider marketing department, to ensure our campaigns are dynamic, creative, and always put our members first.
You will collaborate with internal and external stakeholders including fellow Member Communications and Marketing colleagues, Social and Content teams, as well as our Events, Learning, Accreditations and Membership Engagement colleagues,
This is an exciting and varied role where your skills will be used to great effect to make a real impact for our members,
What we're looking for
You will be a motivated, creative thinker with experience supporting in marketing campaigns, and a proven track record of collaborating well with colleagues and managing multiple projects effectively.
have a keen interest in product marketing, including content creation (video, email, social etc) and data analysis to support colleagues in developing dynamic, relevant and engaging campaigns.
You will have excellent written, numeracy, and verbal communication skills with a high level of attention to detail accurate content that resonates with solicitors and take on other essential administrative tasks including PO raising and data collation.
You will also be experienced in building and maintaining effective relationships with a wide range of stakeholders at all levels and be able to work both pro-actively and reactively, often to tight deadlines.
You will be a proactive self-starter that takes creative initiatives to elevate existing campaigns.
What's in it for you
This is an excellent opportunity in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Kimberley Taylor
Age UK Trading is looking for a highly experienced and customer-focused Senior Customer Oversight & Governance Manager to lead our oversight and governance activities across our portfolio of commercial partners.
This is a pivotal role responsible for ensuring that the products and services delivered by Age UK Trading's partners provide genuine value and positive customer outcomes, in line with the Age UK Trading Principles and, where applicable, FCA Consumer Duty requirements.
Working across internal teams and external partners, you will provide independent oversight, challenge and influence, using customer outcome data and insight to drive continuous improvement. You will also lead our customer engagement function, ensuring robust complaint governance, effective customer feedback mechanisms, and regulatory compliance.
This is an excellent opportunity for a governance, risk, compliance, customer outcomes or conduct professional who is passionate about putting customers at the heart of decision-making.
Age UK Internal Grade 4N- This role is referred to as a Senior Customer Manager within the charity.
Please note this role is Home Based with some London office attendance and periodic travel to our Devon office as and when required.
Must haves:
Experience
*Experience in a governance, risk, compliance or oversight role within an FCA regulated environment (ideally insurance / intermediary distribution).(A, I)
*Strong background in financial services, with an excellent knowledge and understanding of the Financial Conduct Authority and the regulatory landscape.(A, I)
*Experience of developing or maintaining oversight, assurance or governance frameworks to evidence customer outcomes and regulatory compliance.(A, I)
*Experience of using management information, customer insight and outcomes metrics to identify trends, risks and opportunities for improvement.(A, I)
*Experience of working collaboratively with internal and external stakeholders to influence change and improve customer outcomes.(A, I)
*Strong evidence of people development and management skills.(A, I)
Skills and knowledge
*Considerable evidence of ability to interpret a range of measures and datasets to identify meaningful customer and business insights. (I, P)
*Influential relationship skills at all levels and ability to use these to drive improvements for customers.(A, I, P)
*Sound knowledge of FCA regulatory requirements, including those relevant to distribution, Consumer Duty, and product governance.(A, I)
*Sound knowledge and understanding of sales processes, customer journeys and customer facing operations.(A, I)
*Ability to provide constructive challenge and make evidence-based recommendations to improve customer outcomes.(I, P)
*Excellent communication skills, both written and verbal.(A, I, P)
*Excellent knowledge of Work, Excel, PowerPoint and Outlook.(A, P)
Personal attributes
* Demonstrates sound judgement and confidence to provide independent challenge where customer outcomes may be at risk.(I, P)
* Highly collaborative, balancing constructive challenge with the ability to build trusted relationships.(I)
* Strong attention to detail combined with a pragmatic and solution-focused approach.(I, P)
Great to Haves:
Experience
* Experience of conducting Consumer Duty assessments, fair value assessments or product governance reviews.(A, I)
* Experience of complaint oversight, root cause analysis and customer outcome reporting.(A, I)
* Experience of managing governance forums or committees and coordinating associated reporting and actions.(A, I)
* Experience of developing and maintaining risk registers or supporting broader risk management frameworks.(A, I)
Skills and knowledge
* Understanding of FCA complaint-handling requirements and DISP rules.(A, I)
* Knowledge of risk management and assurance methodologies.(A, I)
* Experience of dashboard development and performance reporting using large or complex datasets.(A, I)
Personal attributes
* Curious and proactive, continually seeking opportunities to improve customer outcomes and governance processes.(A, I)
* Resilient and comfortable working in an environment requiring challenge, negotiation and influence without direct authority.(A, I)
What we offer in return
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
The client requests no contact from agencies or media sales.
As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement.
If you have experience in:
And are:
Then we would love to hear from you.
Main Duties and Responsibilities
Closing date: 11.59pm on Wednesday, June 17th
Interviews are planned for Friday, June 26th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
Appointment to this role is subject to satisfactory references and the right to work in the UK.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with a leading healthcare charity in the UK to recruit for an Events Manager. This is a full time, permanent role to work from their sites in London approximately 3 or 4 days per week, with 1 or 2 days per week working remotely.
The charity is looking for an enthusiastic and experienced events professional to help support their developing programme of large-scale medical education and innovation events. You’ll have strong organisational and communication skills with experience of planning and delivering events. Working closely multiple teams, you will help to deliver high-quality, high-profile events to a wide audience including medical students and pre-hospital medicine specialists.
For details on how to apply please click through to the job vacancy on the Prospectus website, where you can also find the full job description.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Our mission as a charity is to create brighter todays and better tomorrow for the children and families of Noah’s Ark. The wellbeing team, comprising of the Programme Manager, Senior Ward Counsellor, Sparkle Co-ordinators and Music Therapist, work collaboratively to provide emotional and practical support to children, young people and families within the hospital.
This is an exciting opportunity for a skilled and compassionate professional to join us as a ward counsellor. Working closely with colleagues across the charity and NHS teams, the successful candidate will play a key role in delivering high-quality emotional support and will have the opportunity to see the direct impact of their work on the children and families we support. They will provide emotional and therapeutic support to children, young people and families during their time in hospital. This includes delivering counselling sessions, emotional first aid, wellbeing check-ins and Art for Wellbeing sessions on the oncology ward. The role focuses on supporting those experiencing the emotional impact of hospital admission, treatment and diagnosis, particularly children and families facing long or repeated admissions, medical trauma, complex care needs or significant emotional distress. Working closely with colleagues across the hospital and the charity the ward counsellor will help ensure children and families receive timeline, compassionate and coordinated wellbeing support throughout their hospital journey.
See the job description and person specifiation document for more details.
The client requests no contact from agencies or media sales.