Full-Time Jobs in Glasgow
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
About the role
As digital content officer, you’ll design, edit and optimise our web content to help our users feel empowered throughout their breast cancer experience.
From personal stories and blogs to landing pages and webforms, you’ll support teams across the charity and lead the content creation for some of our key projects and campaigns.
You’ll know content design, search engine optimisation (SEO), user experience (UX) and accessibility best practices like the back of your hand and be able to advise teams on the correct approach for their pages. And with support from our digital analytics manager, you’ll be able to advise teams on how to improve their content to drive conversions.
Not only will you be able to take the lead, but you’ll also be a team player. You’ll be able to take direction from the digital content manager on bigger projects and collaborate with other members of your team.
You’ll join the team at an exciting time as we’re amid our digital transformation project. You’ll play a key role in moving our content from the old to the new website. You’ll also help set the standard of content on the new website by training teams on new processes on the new CMS and coaching them on web best practices.
This role is a 12 month fixed-term contract.
About you
A successful candidate will have a strong background in digital and experience in creating web content that packs a punch. You’ll have a can-do attitude, a methodical approach to your work and enjoy creating content.
You’ll have a comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content that supports our user's and charity’s needs.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role can be based in our Cardiff, Glasgow, London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact us in the first instance.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Friday 21 June 2024
Interview date Wednesday 26 and Thursday 27 June 2024
Are you a talented campaigns and media specialist keen to develop high impact campaigns that amplify and maximise the voice of an organisation that has a big impact on the lives of people who need advice?
Charity People is delighted to be partnering with AdviceUK at a time of investment within their team, and is leading on the recruitment of a Media and Campaigns Manager to join their talented, flexible and welcoming team.
Reporting to the Head of Policy and Public Affairs, as Media and Campaigns Manager you will create campaigns, partnerships and content that have innovation at their heart and support the organisation's advocacy goals. You'll work in close collaboration with the Marketing Communications team to grow reach and engagement across communication channels, delivering campaigns that mobilise support and leverage media opportunities.
Salary: £30,961 plus Regional Weighting (£4,454 in London). All staff also receive £600 per year work from home allowance.
Contract: Permanent position, 35 hours per week with part time (four days/28 hours) and job share options considered
Location: Remote home based role with a small amount of office time four days per year to staff days, plus some travel for meetings as and when required for your role. This is a national role and we encourage applicants from across the UK to apply.
Benefits include: 20 days of annual leave, increasing by a day each year (to a maximum of 5 additional days) plus 3 days leave between Christmas and New Year, home working allowance, 6% pension contribution plan, two days volunteering days per year, season ticket and bicycle loan scheme
Key responsibilities within this role will be as follows:
- Develop and implement effective campaigns to raise awareness and drive action on priority issues for AdviceUK, including the effective delivery and evaluation of the #AdviceSaves campaign that includes Advice Week
- Work with the Marketing and Communication Manager to build engagement with members in support of campaigns and advocacy work, including developing social media strategies
- Alongside Policy and Public Affairs colleagues, deliver high-quality communications products including media articles, reports, blogs, presentations, web and social media content that communicate complex messages clearly and effectively to stakeholders
- Manage media and campaign areas of the website, creating regular, engaging and evidence-based content
- Devise and deliver a media strategy to secure coverage which advances AdviceUK's strategic objectives and ensures a diverse and inclusive approach
- Identify and produce engaging stories for a wide range of national, sector and local media across England, Wales and Scotland, and work with colleagues internally to communicate this content across channels
- Use a range of material to support this media communications activity including press releases, website content, video, animation, graphics, case studies and media briefings
- Work with Policy and Public Affairs colleagues to ensure effective communication of policy positions in responses to the media, opinion pieces and features and briefings for journalists
- Develop constructive relationships with journalists across the national and sector media, working with them to place proactive stories and briefing them on latest AdviceUK activity
- Support reputation management for AdviceUK and develop and maintain public position statements for key issues, advising and supporting AdviceUK staff where appropriate
We'd love to hear from individuals with the following skills and experience:
- Previous experience within a media and campaigning role
- Ability to create multi-channel integrated campaigns with a strong eye for developing content that supports calls for action
- Experience of delivering media strategies that deliver news and features coverage
- Ideally some understanding of the social welfare advice sector
- Well-developed stakeholder relationship management experience, including of nurturing positive relationships with journalists, and of working in partnership to deliver joint campaigns
- Experience of media communication planning, monitoring and evaluations in order to support decision making and improve engagement and impact
- Experience and expertise in translating evidence, data and research into compelling media-friendly content for a range of channels
Closing date for applications: Midnight on Sunday 23rd June
Interview date: week commencing 1st July. Interviews will be held in person at AdviceUK's London office with travel costs reimbursed
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Prospectus is delighted to be supporting a leading humanitarian organisation in their search for an Innovation Manager. This is a full-time position on a 9-12month FTC, offered on a remote basis (travel to regional offices once a month).
Reporting to the Senior Innovation Manager, the Innovation Manager will manage the design and delivery of innovation processes, from identifying the most pressing humanitarian problems, investigating solutions, and then funding calls to address them. The postholder will specifically be responsible for leading the focus area of Scaling of Innovation, and will manage the delivery of research, evidence summaries and funding calls. The Innovation Manager will develop, manage, and have clear oversight of a portfolio of innovations relating to Scaling of Innovation.
To be successful, you will have experience leading the design and delivery of work to drive innovation, including problem or opportunity identification. You will have technical knowledge and have experience working in the area of Scaling of Innovation, with knowledge of grant and/or project management within the humanitarian and/or development sector. You will have the ability to develop and maintain strong working relationships, with enthusiasm and personal conviction of the need for innovation.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.
Are you an experienced and creative PR and communications professional? Are you looking for a new challenge and want to make a difference? If so, this exciting new role in our Marketing and Communications team at Pancreatic Cancer Action (PCA) could be just for you!
PCA is a national charity, dedicated to saving lives through early diagnosis. This new post has a pivotal role to play in developing and implementing PR and communications strategies that will raise awareness and support the generation of income across the UK.
You need to be able to generate emotive and persuasive copy, and have the ability to engage journalists and produce a variety of content for both print and digital communications channels. You will also manage the UK Press Office and proactively place a variety of stories and expert speakers to raise the profile of PCA across local, regional and national media.
If you have significant experience in PR and communications, with a proven track record in placing stories, delivering results and creating content that stops people in their tracks – we can’t wait to hear from you!
Main responsibilities
Press and PR:
- Manage the UK Press Office and deliver a timely, accurate and professional response to media enquiries.
- Generate creative and headline-grabbing content for news stories and features.
- Pitching of stories, feature ideas and expert speakers to increase our media presence.
- Production of press releases, feature articles and other resources.
- Produce and distribute effective support materials, such as Q&As, media briefings, comments and lines to take when needed.
- Be aware of the national news agenda identifying opportunities and bringing issues to the attention of the Head of Marketing and Communications as appropriate.
- Maintain awareness and knowledge of initiatives across PCA and other organisations that can add value to delivering the Charity’s objectives.
- Lead the production of a monthly media monitoring report evaluating the volume, tone and value of PCA’s media coverage. We use Cision for our media monitoring and distribution..
PR:
- Identify opportunities to promote PCA and its activities to external audiences, including press, influencers, third parties, supporters, and other organisations.
- Support the production of PCA publications and digital communications, including social media content.
- Undertake appropriate crisis communications/reputation management as required.
Communications:
- Develop and implement communications strategies and plans to support and maximise impact across all PCA activities.
- Work with the Fundraising Team to maximise income from an annual calendar of events, campaigns and activities.
- Support National and International awareness-raising campaigns such as Pancreatic Cancer Awareness Month and World Pancreatic Cancer Day and the local implementation of activities.
Case Studies and Patient Stories:
- Source story leads and work with the wider PCA team to identify and maximise opportunities to capture more.
- Interview patients, family members and staff to sensitively capture engaging stories for us to use across a variety of channels.
Content Creation:
- Develop creative and engaging content for a wide variety of audiences to ensure each piece achieves objectives.
- Produce creative and engaging copy for a wide variety of both online and offline channels including emails, magazines, websites, blogs, social media and adverts.
- Attend events to capture quotes, photos and videos that could be used to create future PR and communications assets.
- Support the production of PCA’s annual Action magazine.
- Ensure all content aligns with PCA text style and brand guidelines.
The full job description and person specification is available below.
Please note: The interview date for this role is Wednesday 3rd July 2024
The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Innovation Manager for Elrha’s Humanitarian Innovation Programme (HIF) to work within our Scaling of Innovation area of focus.
Do you have good grasp of design and delivery of innovation concepts, tools and approaches? Do you have good technical knowledge of scaling within humanitarian settings? Are you looking to develop your expertise and a respected profile in humanitarian innovation?
We have an opportunity to join us as an Innovation Manager (‘Scaling of Innovation’ focus) on a Fixed-Term contract for 12 months, ideally to start as soon as possible. Our ‘remote-first’ working practices mean our employees can be based anywhere within the UK with the opportunity for monthly connection with colleagues at our London office. We can consider different working patterns, part time hours or secondments as appropriate.
In this role you will have the opportunity to manage the design and delivery of scaling of innovation processes from identifying the most pressing humanitarian problems, analysing opportunities for scaling viable innovation, working with sector experts to investigate solutions and designing funding calls (scaling innovation challenges) to address them.
Your application will need to demonstrate:
- Experience in leading the design and delivery of work to drive innovation, including problem or opportunity identification and support for the development of solutions.
- Technical knowledge and experience of working in the area of scaling of innovation for impact, ideally in a humanitarian context.
- An understanding of project and/or grant management including procurement of service providers and management of consultancy contracts to support the HIF’s work.
- Excellent facilitation skills (both online and in person), particularly of interactive and accessible workshops, with the ability to bring new ideas to fruition.
- Proven ability to develop and maintain strong working relationships and networks with diverse stakeholders, specifically within the field of scaling.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.
Note for applicants:
- Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
- When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
- We reserve the right to close early with sufficient interest and can offer an immediate start.
Closing date: 23 June 2024
Interview dates: 2 & 3 July 2024 (online)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Marketing and Brand Communications Manager
Reports to: Director
Direct Reports: None
Location: Remote
Contract: Permanent, Full Time, 37.5 hours
Salary: £27,000 to £30,000 per annum
Freedom for Animals is seeking an experienced Digital Marketing and Brand Communications Manager to work with the Campaigns and Fundraising functions to develop and grow our digital channels. The successful candidate will be a passionate and creative individual with excellent knowledge of creating and disseminating key messages about our work to a range of audiences as well as strong brand skills to communicate the brand values of the organisation across all marketing activity.
Purpose of Role:
To work with the Director, other staff and the Board of Trustees to develop and deliver an effective digital marketing and branded communications strategy to ensure Freedom for Animals is able to deliver its campaign objectives and build its brand and ensure brand loyalty.
Key Responsibilities
● To ensure all material adheres to the brand values, identity and marketing strategy, aligning this with the strategic plan for the organisation
● Plan, develop and schedule creative and innovative social media content to reach Freedom for Animals’ key audiences across a range of social media platforms including Facebook, Twitter, Instagram and TikTok
● Work with Fundraising Manager and Campaigns Manager to produce high quality content for website, e-newsletters, e-zines including key messages and high quality infographics
● Monitor and analyse Freedom for Animals social media platforms and create a set of metrics to measure social media success
● Maximise Search Engine Optimisation to ensure our key messages reach as wide an audience as possible
● Oversee brand compliance, ensuring all staff adhere to brand guidelines
● Develop a branded marketing plan with Fundraising with oversight on Campaigns activity looking for opportunities for promoting the organisation and its fundraising
● Be responsible for the design and production of all FFA printed materials, ensuring they create brand engagement, are compelling to read, working alongside Fundraising, Campaigns and other key staff
● Develop, manage and deliver the Charity’s digital strategy, aligning this with key brand values and ensuring FFA has a strong branded presence on all digital media channels
● Lead on website management, supported by Fundraising and Campaigns, ensuring all content is up to date and accurate across the FFA websites (Main, SEA LIES and mobile zoos)
● Lead on content production such as blogs and web articles, supported by Campaign staff and volunteers
● Develop key stories to be used across channels that communicate the brand values, aims and objectives of the Charity
● Work with Fundraising Manager and Campaigns Manager on the delivery of a monthly e-news update
● Work with Fundraising Manager and Campaigns Manager on the delivery of Release, Freedom for Animals’ biannual Newsletter
● Work with Fundraising to develop and promote a range of branded promotional materials and merchandise
● With the Campaigns Manager, contribute to maintaining the media contacts database and an archive of press releases (online/offline)
● Ensure that Freedom for Animals has a strong branded presence at relevant events to promote campaign and fundraising initiatives
● Represent Freedom for Animals and promote our campaigns and fundraising where appropriate
● Ensure Freedom for Animals always complies with Marketing best practice and any relevant legislation
Data Management
● Work with other staff to ensure that data is kept in line with current legislation GDPR/Data Protection and that details are promptly updated when required
Finance
●Work within allocated budget
Strategic Planning
● Contribute to Operational and Strategic Plans alongside the Director and other team members, in consultation with the Board of Trustees
● Attend planning meetings and other meetings as required with the Board of Trustees
● Monitor and report on progress against relevant Operational and Strategic Plans
Human Resources
● Manage volunteers as required
● Co-ordinate and chair staff/volunteer meetings as required
Other
● Work within the policy framework of Freedom for Animals and adhere to the terms laid out in the employee handbook.
This task list is not exhaustive and the post holder will be expected to carry out any activity that is commensurate with the role of Digital Marketing & Branded Communications Manager within a small charitable organisation.
Person Specification
Essential
●Supportive of Freedom for Animals ethos, mission, vision and charitable objectives
●Broad experience of brand and delivering branding strategy and its application across all activity
●Excellent knowledge of social media channels and how to use them effectively
●Excellent communication and interpersonal skills
●Excellent editorial and copywriting skills
●Good understanding of Search Engine Optimisation
●Team player with strong interpersonal skills and a proven ability to build effective relationships with colleagues, volunteers, supporters and external stakeholders
●Ability to take the initiative and bring new, innovative and creative ideas to the table
●Ability to multi-task, manage time and manage changing priorities effectively
●Ability to travel as required, work flexible hours, including some weekend and evening work
●Ability to plan workload but also to react quickly to emerging issues when required
Desirable
●Degree or vocational qualification in Digital Marketing / Communications
●Knowledge of animal protection issues relating to animals in captivity including zoos, mobile zoos, aquariums, bird of prey centres, circuses, exotic pet trade and the use of animals in television, film and other media
●Experience of working with a grassroots supporter base
Freedom for Animals is committed to being an equal opportunities employer and is committed to creating a diverse, equal and inclusive working environment.
Please submit a covering letter and CV. In the covering letter briefly outline how your skills, knowledge and experience match the key responsibilities of the role and also the essential and desirable criteria listed in the person specification
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
The People Operations Team is a high-performing and professional team that supports and delivers transactional services across the organisation. Our goal is to provide excellent customer service to all employees and volunteers at Marie Curie - ensuring this is done with efficiency, effectiveness and with people at the heart of what we do.
The team are split across the UK and our People Operations Coordinators aim to provide personalised support to the respective regions through the resolution of queries and processing of the following:
- Onboarding of New Starters and Offboarding of Leavers.
- Changes for existing employees (working houses, secondments, promotions etc).
- Issuing of employee contracts and variation letters.
- Processing regulatory and compliance-related paperwork (e.g. Right to Work, background checks etc)
- Maintaining data accuracy and integrity across our HR information systems.
- Continual improvement and development of people processes.
Your role …
Salary: c£24,500 per annum depending on experience (+ £3,500 London Weighting if applicable)
Hours/Contract: Permanent - 35 hours per week
Based: Home Based - For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan HQ in Embassy Gardens
As our People Operations Coordinator you will provide an efficient, accurate, professional, and comprehensive service and support across our place-based regions. Having full ownership of the employee lifecycle across all our directorates, Business Services, Caring Services, Volunteering and Medical.
The role will undertake transactional activities for our full journey relating to our joiners, movers, and leavers to ensure our systems are accurate and updated within deadlines, executing comprehensive and effective processes to ensure an impactful employee experience.
This is an ideal career opportunity for individuals with experience in handling high-volume administrative activities, preferably in a large/complex/multi-site organisation. We're open to various industry experiences though a passion for Marie Cure's mission and purpose and an understanding of how the role of HR supports the wider strategic objectives of the Charity is key. We can support the obtainment of HR qualifications for anyone currently studying for or willing to work toward an HR qualification.
Additional Criteria for Success:
- Good level of IT literacy in Microsoft package apps.
- Demonstrable ability to answer first-line queries, owning problems to resolution and prioritising escalations appropriately.
- Excellent communication skills. Proven track record in providing first-class customer service to a diverse set of customers and stakeholders.
- Able to work to set SLAs and deadlines, prioritising, and structuring work accordingly.
- Continuous improvement mindset. Paying close attention to detail, accuracy, and completeness. Provides root cause analysis, learning from mistakes and can report on and implement solutions/interventions.
- Highly motivated and collaborative in your approach to working with others.
Application & Interview Process
- As part of your online application you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sun 23rd June
- Interviews/assessment: w/c 1st July
Please see the job description for details.
Benefits you'll LOVE:
- Flexible working (this role offers home working). We're happy to discuss flexible working at interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to
We are looking for a Business Analyst to join the Service Design team on a permanent contract. The Fund is committed to growing user-centred design skills and best practice across the organisation, as well as embedding these approaches, tools, and techniques into our everyday work, especially in terms of our funding. As a Business Analyst, you have the ability and vision to deliver changes and improvements that provide lasting added value. You are instrumental in facilitating the design and development of accessible user-centred services, supporting our grant-holders, the communities they serve, and the Fund’s frontline staff. Working with a User-centred Design approach in a multidisciplinary effort you are expected to ensure the pieces fit together.
You’ll join our dedicated Service design team of 14 staff but often working in smaller cross functional teams where you'll be at the heart of the product; driving this forward, gaining insight into users' intentions and behaviours, and utilising this knowledge to create solutions that are accessible and inclusive, and meet customer needs. Working collaboratively with a multidisciplinary team, you’ll also maintain strong relationships with our key stakeholders in the business.
Who are we looking for?
· You will have one years experience of Business Analysis, with good understanding of the full design and development cycle from research, analysing complex user and business requirements, to prototyping through to test and launch.
· You’re genuinely interested in and passionate about engaging and communicating effectively with customers and developers to deliver the best possible user experience.
· Critical to your success is your ability to develop an expert understanding of the needs of our users, both internal and external. You champion these needs as you develop prototypes and designs to improve services. ·
· Your role may potentially cover a wide range of organisational challenges – anything that involves a process or an end-to-end service. You’re expected to look for ways to continually improve these services and to be an advocate within for continuous improvement within the Fund.
· Your role requires you to engage effectively with users and stakeholders (including at senior level) to ensure they are clear on the benefits of the products/services, ensuring that their feedback is being used to inform ongoing improvements.
· You need good attention to detail and an ability to cut through large amounts of data and opinion to get to the heart of what matters. You are recognised as a problem solver with the ability to make pragmatic decisions and get buy-in from others.
Contract Type: Permanent Hours: Full time 37 Hours per week. Flexible working considered.
Interview Date: W/C 15th July 2024
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London and Newcastle.
On application, please align your supporting statement to the criteria below
Essential criteria
- One years experience in business analysis, improving and/or building accessible and inclusive services that provide lasting added value and/or business improvement
- Demonstrate experience in undertaking research and analysis to understand the business and customer needs (external and internal) using the associated techniques and tools
- Experience in communicating user insight and complex business problems to shape requirements and enable effective design, development and testing of service changes
- Experience of working with a range of internal and external stakeholders, managing differing opinions, exploring options and identifying solutions that meet business needs
Desirable criteria
- Demonstrate experience of identifying improvements, analysing the effects of change and defining success measures
- Experience in working in agile ways, including an awareness of agile tools and how to use them
- Working with Product Owner, Delivery Manager and/or Service Designer to establish and maintain a prioritised product, programme or project backlog of what needs to be built.
- Advocate for user-centred design, and the use of agile business analysis in particular for the delivery of products or services
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.
It starts with community.
The client requests no contact from agencies or media sales.
Tenant Liaison Officer
We are looking for a Tenant Liaison Officer to join the team in this remote/hybrid working role.
If you are passionate about working with spinally injured people to help them achieve independence and integration, then apply today!
Position: Tenant Liaison Officer
Location: Stanmore/Hybrid or remote working (some travel will be required)
Job type: Permanent
Hours: Full time, 35 hours a week
Salary: £29 - £33,000 per annum
Closing Date: 4th July 2024. Please note that shortlisting will be taking place on a rolling basis, so apply early to avoid disappointment.
The Role
Amongst the services provided by the charity are Independent Living advice, provision of Assistive Technology, Welfare Benefits, Money Matters, Housing Advice and Accessible Housing.
As Tenant Liaison Officer, you will take responsibility for the day-to-day management of the organisations houses and supporting the Housing Manager in the operation of the service when required. You will also oversee compliance and manage the Housing Volunteers.
About You
You will have experience in a housing role, particularly property maintenance. Excellent time management, communication and IT skills are crucial in this role.
The ability to work on multiple projects with conflicting priorities is essential as is having a good grasp of financial process and strong team-working skills.
The Organisation
Every four hours, someone is paralysed by a spinal cord injury. Join a national charity that provides practical support to those affected and the Supported Housing Programme, which a key service.
You may be interested in this role if you have experience in the following roles Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor (Homeless Prevention), Homelessness & Housing Solutions Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Junior Housing Advisor, Senior Housing Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Customer Experience Manager
Salary £36,000
Hours: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.
You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset, experienced in leading bookings or sales teams and developing and implementing innovation, efficient booking processes.
- A forward-thinking and inclusive leader with extensive experience in providing strategic oversight and leadership to teams handling complaints. Skilled in driving continuous improvements in the complaints process, with a particular focus on high-risk and Equality, Diversity, and Inclusion (EDI) complaints
- A confident individual with experience in leading change management and willingness to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
Please see the attached job description via our website.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: Noon, Monday 24th June 2024
Interview dates: TBC
Interview format: Virtual – Teams link will be sent with invite to interview.
The client requests no contact from agencies or media sales.
The Senior Procurement Business Partner will proactively lead and manage specific high-profile areas of spend and specialisms. You’ll be accountable for high levels of performance, setting the standard for others to follow, putting our customers first and supporting our shared mind-set to achieve our strategic objectives.
The Procurement team currently has 5 members committed to supporting our objectives.
Social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society. That’s why The National Lottery Community Fund supports amazing community-led projects. And why we’re looking to make a bigger difference in the years ahead, by listening and responding to communities and by focusing on supporting bolder change.
The role will be key in reviewing process efficiency, utilising e-procurement systems, and interpreting data to inform better decision making and improvements within the function and the wider organisation.
You will work closely and collaboratively with other specialist Business Partners within the Fund, and the wider organisation and assist from time to time with any other work or special project as may be assigned. You will be in an environment and an opportunity where you will have a lot of influence over the direction of teams strategy.
You will be:
- highly skilled in key procurement principles and practices, with the ability to devise long term strategies for procurement and build trusting collaborative relationships with key stakeholders to develop a forward plan of procurement projects and actions.
- supporting the Fund and its shared service clients which will enable them to comply with statutory and regulatory frameworks and identify opportunities for innovation, key deliverables, and commercial solutions.
- improving procurement processes, as well as contributing to the development of contract management across the Fund.
- key in raising the profile of the team using your excellent relationships and network, so that business partners are engaged at an early stage and champion procurement activity throughout the organisation.
- responsible for managing and delivering a variety of projects, you will act as a key project team member on cross-departmental projects and reflecting best practice in all you do in order to protect the Fund from risk, exercise its legal rights and deliver value for money.
- Developing and maintaining guidance and template materials to manage risk and compliance and/or deliver value for money, which are fit for purpose and user friendly in line with the Fund’s Strategic Framework is an essential requirement.
Of course, you’ll also need to work within the Fund’s policies and procedures and the necessary legislation, and in a way that is in line with our vision and principles. If the role is based in Wales, or supports customers or colleagues in Wales, an understanding of Welsh language legislation and the Welsh Language Standards of the Fund is required.
Interview Date: Week commencing 1st July - virtual
Location:We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
Please align your supporting statement to the criteria below, this is how your application will be scored
Essential criteria
- Demonstrable strategic commercial awareness and strong working knowledge of key principles of procurement and supplier relationships including knowledge of Contract Management Principles.
- Experience of procuring large value complex and/or specialist contracts through PCR15 processes.
- Ability to demonstrate the value of procurement to stakeholders, and able to explain complex legal and regulatory requirements to non-procurement colleagues.
- Able to work as part of a team, taking responsibility for coaching and mentoring junior colleagues.
- Evidence experience around your approach to work in a busy environment with competing business needs and deadlines
- Take responsibility for own continuing professional development, keeping up to date with new legislation, case law or other material changes affecting procurement.
Desirable criteria
- Willing to work towards MCIPS qualification and other appropriate learning and development opportunities.
- Understanding of environmental and social value issues relating to procurement
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
We have an exciting opportunity for a Philanthropy Manager who is a relationship builder with a growth mindset.
This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours are welcomed.
Position: CE310 Philanthropy Manager
Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible and reduced hours available)
Salary: Circa £42,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Week commencing 1 July 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
As Philanthropy Manager, you will be contributing towards the ambitious plans to further increase reach and impact over the next three years. This role presents an opportunity to manage and grow the philanthropic income, including leading on the development of the Major Donor programme/s.
You will play a central role in making stroke the investment priority it needs to be by shaping the small but promising philanthropy programme, managing a portfolio of committed supporters as well as new prospects. You’ll also scope and test new philanthropy products to drive sustained giving.
Working within the High-Value Engagement Team, you will build relationships with loyal and prospective donors, raising vital funds to power the Association’s work to support people affected by stroke.
Key responsibilities will include:
· Lead the development of the philanthropic programme/s, using knowledge of sectoral trends and best-practice acquisition, cultivation, and stewardship strategies to reach personal and collective financial targets.
· Submit proposals in order to secure and renew income from major donors.
· Provide the necessary financial information to the Head of Philanthropy and Trusts so that he can prepare budgets and forecasts in a timely manner.
About You
Reporting into the Head of Philanthropy and Trusts – we are looking for someone with an eye for detail and the ability to prioritise a diverse workload. You will have:
· Experience of philanthropic fundraising for a charitable organisation or equivalent, with a track record of securing £50k+ donations.
· Experience of building and developing effective relationships in a professional setting.
· Excellent written and verbal communication skills.
· A growth mindset, and a proven ability to deliver or exceed targets.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Philanthropy, Trusts, Income Generation, Fundraising, Philanthropy Manager, Trusts Manager, Income Generation Manager, Fundraising Manager, Philanthropy Fundraiser, Trusts Philanthropy, Trusts, Income Generation Philanthropy, Trusts, Income Generation, High Value, Corporate Partnerships.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
People Business Partner
Reference: JUN20245591
Location: Flexible in England
Salary: £43,095.00 - £46,264.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
This is a permanent, full-time role for 37.5 hours per week.
We have a vacancy for a People Business Partner working within the People Business Partnering function and wider People Directorate.
Reporting to the Head of People Business Partnering, this role will be a vital link between the People Business Partners, Human Resources Operations and Learning and Organisation Development teams. We are looking for somebody with knowledge of the Business Partner role whose skills will meet the flexible needs of the business, who is able to oversee the end-to-end delivery of work and someone who can work on multiple activities at a time. The People Business Partner role aligns and works in partnership with the respective Directorate/business area to add value through the provisions of a range of people initiatives and interventions linked to Directorate and organisational objectives and priorities.
Working as part of the People Business Partnering team, the role will support ongoing transformational change by providing business insight, manage business and people risks and develop people solutions.
What's the role about?
This role will support the development and implementation of the Delivering our Strategy Sustainably work that underpins the RSPB wider business strategy and priorities.
The core part of the role of a People Business Partner is the ability to develop effective working relationships that influence across a range of stakeholders up to Leadership and Executive level. In addition, People Business Partners are expected to work collaboratively across functional areas and Directorates in the successful delivery of people services, initiatives, and outcomes.
Through providing support to senior managers and leadership teams, People Business Partners play a key role in planning, developing, and identifying solutions that create value and ensure organisational and Directorate level strategies are realised.
Some key areas of the role of a People Business Partner include:
- The use of Insight & Data to support decision making.
- Understand Directorate/business complexities and specific requirements and be able to act on these for purposes of People and business planning.
- Identify resourcing plans in collaboration with senior management to ensure the effective supply of high-quality talent.
- Support Talent and Succession planning to ensure the organisation can retain and develop talent in line with business capability requirements in the immediate and future term.
- Provide transformational advice on a wide range of organisational development and change management initiatives and interventions.
- Actively support the delivery of HR People services across the organisation, reducing risks and enhancing people services and activities.
- Support the development of capability and knowledge in managers and leaders so that they can effectively manage their people.
Essential skills, knowledge, and experience:
- CIPD graduate member or equivalent.
- Sound knowledge of employment legislation.
- Knowledge and understanding of people-based change processes.
- Experience working in the capacity of a HR Business Partner.
- Ability to manage resistance to change and manage expectations of senior managers.
- Ability to work collaboratively across a range of stakeholders and functional specialists.
- Ability to influence others.
- Able to establish, build and maintain relationships.
- Sound coaching, mentoring, presentation, and facilitation skills.
- Able to support managers in designing career paths to support the future needs of the organisation.
- Problem solving and creativity in generating practical solution to business challenges.
- Substantial HR experience both operationally and strategically.
- Proven experience of leading and managing complex employee relations issues.
- Proven ability to understand business issues and identify HR interventions to improve the business performance.
- Leading and managing change successfully.
- Use of key metrics to measure organisational performance and to inform and develop learning experiences for managers.
Desirable qualifications, knowledge, skills, and experience:
- MCIPD/FCIPD.
- Experience managing projects.
Closing date: 23:59, Sun, 23rd Jun 2024
We are looking to conduct interviews for this position from week commencing 15 July 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to explain how you meet the criteria set above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Journey and Cross Sell Manager (Maternity Cover)
Home based, remote working
£38,000 pa plus excellent benefits
35 hours per week
12 month fixed-term contract until September 2025
The Journey and Cross Sell Manager is responsible for developing rich supporter journeys, primarily across email, that deepen the relationship between RNID and our incredible supporters.
As The Journey and Cross Sell Manager, you will:
- Build, design and deliver supporter journeys that engage audiences and encourage them to take actions, such as donating
- Work closely with colleagues in Marcomms and Fundraising to develop journeys tailored to donor types and audience segments
- Work closely with the Digital team to build journeys in Microsoft Dynamics
- Draft journey content plans and write journey content
- Maintain oversight of journeys and email across the charity, ensuring supporters receive communications that are timely, relevant and effective
- Monitor data briefs
- Track journey data and results, making recommendations to optimise their performance
- Oversee the schedule for refreshing journey content and briefing into the Content team
- Write up key processes relating to journeys and cross sell and following project delivery processes
You are an experienced professional, passionate about developing supporter or customer journeys that build loyalty and engage and inspire people to take action. You are excited by the idea of being part of a team that strives to build relationships with supporters, moving them to become advocates for people who are deaf, have hearing loss or tinnitus. You thrive in an organisational culture where agile ways of working, collaboration and a digital environment are the norm.
Experience of developing supporter or customer journeys, especially over email is essential, as is experience of using a CRM to build and send emails (Microsoft Dynamics desirable). You should also have strong communication and copywriting skills and experience of managing projects.
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 23 June 2024
Interview date: 4 and 5 July 2024
Bild
Chief Operating Officer
£59,000 - £69,000
Permanent, full-time
Remote with at least one office-based day per week in person / in office
Since 1971 Bild has championed the human rights of people with learning disabilities. We want a society where everyone enjoys the same rights and opportunities.
For over 50 years we have protected and supported the rights of people with learning disabilities. In partnership with others, we identify and share best practice to help build a more inclusive society. We seek to empower and enable people to thrive. We work with people with lived experience to support organisations and their staff to build inclusive environments and communities.
The Bild Group - Bild, the Restraint Reduction Network (RRN) and Bild Association of Certified Training (ACT) - are three independent charities with their own governance arrangements, who share the same common goal. The Group shares support functions including communications, finance and HR.
Our Chief Operating Officer is a newly established role to have oversight of all Bild operations and those of the Restraint Reduction Network, a charity
with an ambitious vision to eliminate the unnecessary use of restrictive practices in health and social care and education
The responsibilities of the COO are multifaceted. In addition to being the lead for the efficient functioning of the organisation, the role is responsible for ensuring that all grant funded projects are run smoothly and are completed on time and within budget. This includes our traded services such as workplace training and qualifications programmes.
The role deputises for the Chief Executive and is responsible for HR and future workforce planning as well as business development across the group.
We are seeking a senior manager with relevant sector experience – charity, disability, health, social care, education – who has held responsibility for multi-programme and project management delivered in co-production with stakeholders and partners. Your responsibilities will have included the development of a sustainable income generation programme, the production of funding bids and reporting to funders.
Your wider people management experience will have included multi-disciplinary team leadership and involvement in, or leading, wider people and organisational development interventions.
Closing date: 27th June at 10am
First Interviews: Week beginning 8th July 2024
Second Interviews: Week beginning 15th July 2024