Administrator Jobs
As the Business Operations Manager at The Way Youth Zone, you will play a pivotal role in ensuring the efficient and effective functioning of our organisation with responsibility for back office functions, including facilities and infrastructure, volunteering, reception & administration and catering. As a member of the Senior Leadership Team, reporting directly to the Chief Executive Officer, you’ll lead a team and contribute to the overall success of our vibrant youth zone.
We are looking for an experienced and professional Business Operations Manager/Office Manager who is passionate about making a positive difference in young people’s lives, a problem solver who enjoys working in a fast paced and varied environment with:
- a robust working knowledge of policies and procedures relating, but not limited to, Data Protection, Human Resources, Health & Safety, Safeguarding;
- experience in operational and people management;
- an understanding of systems (for example CRM platforms or data bases such as Salesforce,
- time and attendance platforms such as Breathe HR, and other software for room bookings,
- health & safety etc.)
- a willingness to learn and grow
Business Operations Manager Responsibilities:
Administration and Reception:
- Overall responsibility for the management of the ‘back office’ or non-delivery function, including ensuring resources and facilities are adequate (Youth Zone’s communications, office management & safe office environment).
- Establishing and maintaining appropriate office administrative systems, which may include supporting the delivery team to meet reporting requirements, and training the staff team in using all systems effectively and accurately.
- Developing, reviewing, and updating policies and procedures and ensuring they are understood and observed
- Oversee reception services, ensuring a positive experience for all visitors, in collaboration with the Reception Lead.
- Implement data protection protocols for sensitive information.
- Ownership of full recruitment processes; ensuring managers adhere to safer recruitment practices.
- Setting up and maintaining employee personnel files, in line with appropriate data/HR legislation.
- Providing an effective and efficient secretariat service to the CEO and Board of Trustees
Facilities & Infrastructure:
- To work alongside the Facilities Manager, Catering Manager and Head of Youth Work to ensure a high standard of Health and Safety and compliance at the Youth Zone.
- Develop and execute long-term plans for facility maintenance, upgrades, and expansion.
- Allocate resources efficiently to maintain a safe and welcoming environment for members and staff.
- Collaborate with external vendors for repairs, security, and facility improvements.
- To take a creative and enthusiastic approach to making The Way Youth Zone a valued facility in the locality.
- Promote eco-friendly practices within the facilities.
Catering:
- Ensure high-quality food services that meet health and safety standards in collaboration with the Catering Manager.
- Work closely with the Catering Manager to create diverse and nutritious menus.
- Oversee and monitor catering expenses and negotiate contracts with suppliers.
- Enhance the dining experience for youth members and staff in collaboration with the Catering Manager.
Volunteer Management:
- Develop a robust volunteer recruitment strategy in collaboration with the Volunteer Coordinator.
- Provide ongoing training and support to volunteers, where required
- Oversee the establishment of recognition initiatives to appreciate volunteer contributions.
- Coordinate volunteers’ tasks and schedules in collaboration with the Volunteer Coordinator
External IT Support:
- Collaborate with external IT service providers to maintain hardware, software, and network systems.
- Ensure data security and compliance with privacy regulations.
- Develop IT disaster recovery plans.
Direct Staff Management:
- To provide line management to the Catering Manager and the Facilities Manager, with a focus on the back office and administrative process needed for these roles to succeed.
- To provide line management to the Volunteer Coordinator, who will be responsible for the safer recruitment, training and stewardship of a large cohort of volunteers.
- To provide line management to the Reception Lead who in turn may manage the Youth Zones reception team.
- Regularly assess staff performance and provide constructive feedback.
- Identify growth opportunities for team members.
- Address any interpersonal issues within the team.
- Promote and organise staff development and training, in partnership with the Safeguarding, Training and Impact Manager
Senior Leadership Team:
- To be an active member of the team and deliver a focused, measurable contribution to the Youth Zone’s overall strategic plan operating in line with WEST Youth Zones and OnSide’s values and principles.
- Overall responsibility for ensuring the HR online system is being utilised effectively
- Work closely with other departments (e.g., Delivery, Fundraising) through your direct reports.
- To be alert to issues of safeguarding and child protection, ensuring the welfare and safety of Youth Zone members is promoted and safeguarded, and to report any child protection concerns to the Designated Safeguarding Leads using policies, procedures, and practice (training to be provided).
- Liaising with and working alongside the OnSide support team and engage with the wider Network of 14 other Youth Zones.
- To assist with any promotional activities and visits that take place at the Youth Zone, positively contributing towards increasing Youth Zone membership.
- As part of the management team, to deliver a focused, measurable contribution to the Youth Zone’s overall strategic plan.
- To carry out any other reasonable duties as requested by the Chief Executive
Skills and Knowledge Criteria:
- Proven experience in senior administrative roles within a busy office environment
- Experience of operational management & line management responsibility for a varied staff team
- Experience of providing support at Board or Chief Executive level
- Excellent organisational and communication skills
- The ability to manage office systems and contact databases, to set them up and to use them effectively (for example MS Systems or Salesforce)
- A working knowledge of Excel and ability to compile spreadsheets, prepared reports and scrutinise data
- Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders- at all levels and from all sectors
- The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard
- Be able to write fluently, to think clearly and to grasp new concepts quickly.
- To be fully IT literate
- Ability to pay attention to detail, be thorough and organised
- Ability to work on own initiative and as part of a team
- Evidence of ongoing professional development (for example HR procedures, safeguarding, health & Safety, management)
- A willingness to work flexibly to meet business needs
- A willingness to cover events, holidays and staff absence
- Enhanced DBS clearance and a commitment to Safeguarding children
- Experience with the charity or service sector
- Experience minute taking
- A qualification relevant to the role (Business Administration, CIPD etc.)
The client requests no contact from agencies or media sales.
In addition to your salary of £32,427, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits:
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
Application Closing Date: June 22nd, at 23:00 GMT
Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: full time - 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £55,000 per annum
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Executive Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The role
Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in collaborating across teams to support the Executive Director and senior leadership team to become more effective and strategic in their work. They will provide support to the leadership and governance of the organisation, working closely with the Executive Director, Director of Philanthropic Partnerships, Director of Finance and Operations and other team members as required to provide high-quality administrative and communications support to the organisation. The Executive Administrator will build strong relationships across GGF’s global team. The Executive Administrator will perform key support and clerical functions - preparing correspondence, research and briefings, handling confidential information, and taking notes at meetings. They will also support the management of large, often cross-functional organisation-wide initiatives, bringing together important stakeholders to help drive decisions. They will be responsible for calendar management (arranging conference calls among vast time zones) and travel logistics.
In the present accountability structures, the Executive Administrator reports to the Executive Director while building and working in more collaborative ways.
The candidate profile.
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit administrative and organisational skills, and the ability to ensure accuracy of work and demonstrate precise attention to detail. They have experience dealing with administrative processes and office administration, especially in a non-profit, remote organisation. They will have skills to give, receive and work with feedback constructively. They must be meticulous with exceptionally strong follow-up and follow-through skills and have the ability to work under high-pressure situations and meet tight deadlines. They should have excellent interpersonal understanding, relationship building, and interpersonal skills to build strong alliances with diverse constituencies with experience working with diverse communities from multiple identities across the globe, in a virtual environment.
They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions.
English fluency is a must.
The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.
How to apply:
Applications need to be submitted through GGF UK’s job platform by June 22nd, 2024 at 23:00 GMT. To apply via the job platform and to see the detailed Job Description click on apply. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
We thank all those wh apply, but only shortlisted candidates will be contacted.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion in our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate based on race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.
The Shrine of Our Lady of Walsingham is an Anglican centre of Pilgrimage in North Norfolk which traces its roots back to the vision of the Lady Richeldis in 1061. The original Shrine was destroyed at the Reformation and the current Shrine was restored in the 1920’s and 1930’s as a result of the ministry of Fr Alfred Hope Patten.
The Shrine is owned and governed by Walsingham College Trust Association Ltd, a charitable company which also owns a retreat house in North Yorkshire. The shareholders of the company are the College of Guardians who also exercise a ceremonial role.
We are looking for a Full-Time Director of Finance and Resources (working 4 days per week would also be considered)
Interviews will be held in Walsingham on the 16th July 2024.
The Shrine of Our Lady of Walsingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. These posts are eligible for an enhanced criminal record check (DBS).
Purpose or Role
To ensure that effective financial systems are in place across the site which provide Directors and Department Heads with information necessary for making decisions. To maintain, purchase ledger, sales ledger, cash receipts, deposits, payments, reconciliations, charity funds, payroll and personnel records.
To work as a member of the Senior Leadership Team, overseeing Financial, HR and Admin functions across the organisation and report to the Priest Administrator and Board of Trustees.
Review and update various policies in conjunction with the Priest Administrator and Senior Leadership Team.
Have operational oversight of the Shrine Shop and retail operations, encouraging income generation through the trading wing of the Charity.
To line manage the Shrine Office Administrator, Shop Manager, Part Time Accounts Assistants, and ensure smooth running of the Shrine Office and Shrine Shop.
To attend meetings of the Directors and Chapter of WCTA Ltd and to present the Year End Accounts, Budgets and Management Accounts and answer questions relating to finance and resources.
To attend meetings of the Senior Leadership Team and Management Group
Person Specification
A strong background in Finance with good knowledge of Charity Accounts
Relevant professional or vocational qualification for example trained accountant or relevant degree level qualifications.
Attention to detail and commitment to accuracy.
Knowledge and or experience in the human resources field.
Able to exercise absolute confidentiality of information.
Excellent communication and presentation skills, both written and verbal, with the ability to communicate effectively.
Competent IT user, including software, database, spreadsheet, and word processing.
The ability to plan and think ahead.
A track record of achievement in managing and leading teams
The ability to organise self and others.
A committed team player who fosters collaborative working.
In sympathy with the ethos, teaching, and policies of the Shrine of Our Lady of Walsingham.
Please click on the 'How to Apply' button to access and view the full Job Description and Application Form.
General
The Shrine employs around 75 members of staff and every year it welcomes a steady stream of volunteers who offer help in return for board and lodging.
There are 137 bedrooms on site and around 10,500 pilgrims come each year for a residential pilgrimage typically lasting two to three nights. Meals are provided in the Pilgrim Refectory which can seat around 200 residents and produces up to 85,000 meals a year. In addition, the Shrine welcomes a good number of day pilgrims per year.
As well as the pilgrimage programme, which is run at weekends and midweek, each year the Shrine runs a series of special events and retreats. There is an important outreach to young pilgrims which is headed up by the Director of Education. This includes educational visits from schools and a range of events for different ages, the most ambitious of which is the annual Youth Pilgrimage.
Within the beautiful gardens there is a Cafe Bar which is open to pilgrims, tourists and visitors. The Shrine Shop is situated in the heart of the village and offers a wide selection of religious items and gifts.
Benefits
Employer Pension Contribution of up to 10%
Salary Sacrifice Scheme
Meals provided free of charge, during working hours when the Refectory is open.
Free parking
Situated in the heart of North Norfolk offering a friendly and pleasant working environment
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a values-led individual to bring their organisational flair to an organisation delivering important services in South East and Central Essex.
Location: Southend-on-Sea (Hybrid)
Contract: Permanent, Full time
Salary: £38,000 - £45,000 per annum
Benefits:
- Auto-enrolment Pension scheme with 3% contribution from the organisation
- Opportunities for hybrid working after an initial embedding period
- Training and development opportunities
- Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme
Role Responsibilities:
As Head of Operations you will be responsible for ensuring organisational effectiveness by playing a pivotal role in overseeing various aspects of our operations, including governance, compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
You will work closely with the CEO and senior management team (SMT) and will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations, while contributing to the strategic planning and growth of the organisation.
Requirements:
You will need to have:
- Knowledge of the regulatory requirements for a charity.
- Experience of driving organisational strategy and managing change.
- Proven experience of leading teams and developing strategies to improve performance.
- Previous experience of management, co-ordination, preparation and delivery of financial information to stakeholders including Boards of Trustees.
- Experience of leading the financial and administrative operations of a charity.
- Highly numerate with previous experience of setting and managing budgets, management accounts and cashflows.
- Excellent administrative skills with rigorous attention to detail.
- Ability to work collaboratively and transparently as part of a team and provide support for colleagues.
- Excellent people management skills.
- Excellent verbal and written communication skills.
- Strong commitment to equality of opportunity and the ability to bring this to the forefront in a professional context.
Eastside People is supporting South Essex and Central Essex Mind in the recruitment for this role.
Before you make an application, please download and read the SECE Mind Candidate Information Pack.
Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
About South East and Central Mind
We are South East and Central Essex Mind (SECE Mind). We support people to live well in their communities and at work. We are passionate about change. We find innovative ways of supporting everyone to develop their potential by providing advice and support. We are working together for a common social purpose, sharing responsibility and accountability. We value working in partnership. We know that bringing together different perspectives can help find solutions to complex problems. We ensure that people experience better mental health. We are an independent charity and also an active member of the Mind network.
Closing date 12-07-2024
REF-214 878
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary:
Global Health 5050 is seeking a hands-on Head of Operations to support the professional running of the charity. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in managing the day-to-day and longer-term operations of the charity.
We are looking for a motivated and proactive individual who is able to switch seamlessly between strategic thinking and in the detail execution. The ideal candidate will be capable of adapting to various responsibilities, whilst fostering a collaborative and flexible working environment across our small team. We encourage applications from people who not only meet the person specification, but are excited by our mission and values.
Role Responsibilities:
● Support the leadership of GH5050 and the key organisational management decisions that need to be made for the effective growth and operations of the charity.
● Ensure effective internal communications by facilitating clear, consistent, and timely information sharing across all team members.
● Own the candidate experience of our team from recruitment to onboarding, learning & development through to performance management and reward.
● Implement and maintain HR policies, procedures, and best practices to ensure legal compliance for a fair and equitable workplace, using external experts (currently Safe HR) as needed.
● Ensure the quality and effective operation of internal policies, including keeping core policies up to date, developing new policies, organising the review of existing policies.
● Maintain the risk register and monitor and deliver priority activities to mitigate risk.
● Own the implementation of a new organisation-wide programme management tool, ensuring seamless integration and securing team buy-in through effective communication and training initiatives.
● Support the Co-CEOs to engage with the board of trustees. Prepare documents for board meetings; liaise with trustees to fix dates and meetings; support the effective operation of board meetings; develop proposals for trustee engagement; take minutes of board meetings and follow-up on action points; support the recruitment and onboarding of new trustees to the board.
● Manage the operations functions including office rental agreements, our IT systems and providers, other suppliers of goods and services (insurance, HR, finance). Provide any other general operational and administrative support as appropriate, within the general scope and level of the post.
● Ensure that GH5050 complies with legal and other statutory regulations, including leading and managing Charity reporting requirements to the Charity Commission and other relevant bodies and undertakes ongoing risk assessments and proposed mitigation measures as required.
● Lead on Annual Returns to the Charity Commission in collaboration with the Finance Manager and Trustees and ensure timely and accurate reporting to HMRC.
● Work with Deputy Director and the Finance Manager on the management of the financial resources and project grants of the Charity, ensuring that all expenditure complies with funder and legal regulations.
● Direct line management of Finance Manager and Operations Executive. Support to ensure payroll, pensions, expenses, etc. are paid out in an accurate and timely manner and that new staff are enrolled in payroll / pensions etc.
Person specification:
● Bachelors-degree qualification or relevant professional experience.
● Experience working in a similar or relevant role with a passion for the GH50/50 mission and where they can have impact.
● Experience in human resources, policy creation and GDPR.
● Experience engaging with NGO boards of trustees.
● Demonstrated proficiency in managing teams, some of whom are based remotely.
● Experience of working effectively in a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Experience working independently and flexibly. An ability to manage competing priorities and ensure projects are delivered on time and to a high standard.
● Strong familiarity with MS Excel and proficient in using a wide range of software.
Competencies:
● Excellent written and verbal communication skills, including a good standard of written and verbal English
● Excellent organisational and planning skills
● Ability to work both independently and collaboratively within a multidisciplinary team
● Ability to lead and manage a largely remote team
● Ability to work to deadlines
● Self-starting skills
● An organised approach to time management
● A commitment to social justice, gender equality and global health
All Staff are required to:
● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity
● Ensure that they have read and understood all mandatory policies and procedures
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
● Undertake training as required
● Attend staff and team meetings as required
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities
Our generous staff benefits include:
● 28 days annual leave, plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period
● Flexible working arrangements – with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
The client requests no contact from agencies or media sales.
About First Step Trust (FST)
FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.
In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.
Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).
In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.
The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.
In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally.
In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways). These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.
In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.
FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.
We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.
About the role
The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.
Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation.
Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture.
Who are we looking for?
We are looking for someone with sound experience in a range of management roles including direct line management and senior management. FST is poised to grow and as we develop our capacity it is likely things will change and develop organically. As such the General Manager will need to be flexible in their approach to overseeing this part of our growth.
Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment. This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy
We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base.
You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.
You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.
Main duties and responsibilities:
- Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
- Under the direction of the CEO, implement FST strategies, plans and processes.
- Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
- Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
- Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
- Developing and maintaining good relations with local community organisations, funders and referring agencies.
- Managing and monitoring outcomes to ensure funding contract requirements are being met.
- Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
- Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
- Perform other tasks as reasonably required according to the needs of the project and FST.
Candidates will have:
- Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
- Experience of implementing strategies, policies and procedures.
- Awareness of the demands of operating within a trading environment where commercial standards are applied.
- Excellent administrative skills.
- Understanding of and commitment to diversity, equality and inclusion
- Demonstrable organisational skills
- Excellent communication skills.
- Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
- Commitment to equal opportunities principles and practice.
- Understanding and commitment to the values, principles and approach of FST.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.
Freelance/self-employed contract for 3 – 4 days per week
£30k - £40k p.a. depending on experience & hours – hours and fee are negotiable
Please see our video on our website (Meet the Team, Current Vacancies) for further details from our Chair, James.
Lead the 17-year-old charity into a brighter future
The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.
Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?
We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work.
Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work.
Enabling children with Down syndrome to maximise their potential
The client requests no contact from agencies or media sales.
Want to make your community a better place?
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to grow in confidence and experience?
Oasis Community Hub East Southampton are recruiting for an experienced team leader to work alongside our Strategic Community Development Lead and the youth and community hub team in East Southampton. This positive, adaptable and talented leader will help us to strengthen, sustain and grow our range of youth and community programmes.
The role will encompass integrated community and youth support activities. Leading a small and passionate team of employees and volunteers to develop the use of the Harefield Hub space and deliver youth provision and the food pantry. The role will be focussed on the East Southampton community surrounding Oasis Academies Mayfield and Sholing and the Harefield Hub space. Working together with the Strategic Community Development Lead you will also be part of the Oasis Community development across Southampton.
Key responsibilities will be:
· To build positive and supportive working partnerships with the local community, supporting them to access Hub services and activities to develop their skills, knowledge and aspirations.
· To work with the Strategic Community Development Lead to create a plan to deliver joined up services that address the needs of the local neighbourhood, including community projects, holiday provision, and volunteer, family and youth support.
· Provide leadership and line management to, the youth project and the pantry leads, building a positive and well-functioning team that models the Oasis ethos and values. Supporting them in the day to day running and development of these projects.
· Lead on all aspects of the day-to-day administration and supervision of a team of volunteers and their activities, developing and inspiring them to develop best possible practice to meet the needs of the local Hub deploying volunteers’ strengths and acting as an authentic role model.
The successful post holder must have:
· Self-motivation, resilience, with excellent organisational and inter-personal skills.
· Successful experience of working with parents / carers (voluntary or paid work)
· Proven experience of community development and working with young people.
· Experience working with challenging behaviours and attitudes.
· Knowledge of safeguarding practices and health and safety.
This is an exciting opportunity to be part of a growing team, working in a community and education setting. As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
Click "Apply" on this page, or go to the Oasis UK charity website to find out where to email your CV including a Supporting Statement . Your Supporting Statement should be no more than two A4 pages, must address the following question:
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Monday 1st July 2024.
Interviews will take place in Southampton on 11th July 2024.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis Hub East Southampton
Full-time hours
Permanent Contract
Salary: £29,319 per annum
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Are you knowledgeable and passionate about mental health/good mental health? Could you lead and support a team and service users to achieve individual and group goals? Do you have the ability to take the unexpected in your stride? Then why not join us at SMART?
We are looking for someone that recognises the importance of good wellbeing for all, is capable of dealing with a wide scope of managerial areas, and can work and liaise with various multi-disciplinary teams, to become our new Services Manager.
SMART is a unique Chelsea-based charity, serving the local community in a supportive and flexible environment. We offer 28 days annual leave (plus paid bank holidays), a pension program, competitive salary, and additional benefits.
Think you'd be a good fit? Just click the Apply button, and send us an up-to-date CV, and a 2-page covering letter telling us why.
The closing date to apply is 21st June at 23:30, with interviews taking place on 27th June.
The client requests no contact from agencies or media sales.
About Us
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking (dot) com, Expedia, Google, Skyscanner, Trip (dot) com Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
About the role
Travalyst is recruiting its first full-time COO. This is a broad role, supporting Travalyst’s CEO and a growing Executive Leadership team to enable delivery of this first-of-its-kind global initiative. Now in its 5th year, the Travalyst team and organisation is scaling quickly to drive progress and accelerate impact.
About you
You will be able to demonstrate a track record in successful organisational design and implementation, including the development of effective but adaptable systems and processes and their roll-out across a complex organisation with multiple partners and stakeholders. You will manage and lead on finance, governance and risk, ensuring that Travalyst is run according to the highest standards for a UK not-for-profit organisation.
Proven scale-up operational experience, in a sustainability-focused organisation and/or a UK not-for-profit, is essential. Strong project management skills, enabling effective prioritisation and decision-making and excellence in delivery, would be of huge benefit in the role.
Areas of responsibility:
Governance, Legal & Risk
· Be accountable for governance structures and processes, including reviewing and revising governance documentation annually
· Ensure compliance with UK statutory and legal obligations
· Support the Travalyst Board and CEO to ensure effective risk management and mitigation
· Support CEO with preparation of Board packs and attend Board meetings as an Observer
· Act as Company Secretary
· Provide oversight of legal discussions and documentation, working with pro-bono legal team where needed
Financial Management
· Oversight of financial management and administration, including near and longer-term financial planning, modelling, and cash flow management
· Manage outsourced Finance Director, bookkeeper accountants and auditors for budgeting, statutory accounting, audit, payroll, and tax - and evolve the Finance function as the organisation scales
· Support the CEO on funder management, leading on financial and operational aspects of fundraising, including leading grant application processes, budgeting and grant reporting
HR and Organisational Design
· Oversight of HR management and administration, including resource planning and recruitment
· Managed outsourced HR and recruitment consultants on professional development, culture & engagement, employee lifecycle management and recruitment initiatives
· Evolve HR function as the organisation grows
· Oversee workforce planning and recruitment for new hires supported by outsourced HR
· Ensure compliance of all existing legal/ contractual agreements with employees, consultants and suppliers
Operations and Strategy
· Support the CEO on the development of Travalyst’s annual strategic planning and lead on the accompanying operational plan
· Support the CEO in managing Travalyst Coalition Partners, including acting as the relationship lead where required
· Lead on Travalyst’s procurement process and manage key supplier relationships including all contracts, policies, and procedures
· Support the team to evolve Travalyst’s operating model, develop and manage systems and processes to ensure successful delivery of ongoing workstreams and new projects or initiatives
Resourcing & Project Management
· Lead on development and implementation of project management and delivery processes, ensuring excellence in delivery across project teams
· Lead weekly touchpoints to prioritise resources and workload, and track progress against milestones
· Focus and role model excellence in delivery through strong project management skills and ways of working
IT
· Lead the roll-out of new internal technology to support effective delivery
· Act as data protection officer (DPO) for the organisation, providing oversight and following best practice and regulation with regards to information, governance, data protection and adherence with UK GDPR
· Provide oversight of IT and data security
The client requests no contact from agencies or media sales.
VERTIC is looking to appoint a Head of Finance. The role involves managing the full range of the organisation’s finances and administrative functions. This includes budgeting and forecasting at the project, programme and central level as well as running the day-to-day financial and other organisational operations. The role will also involve maintaining and developing robust and user-friendly, financial and operational systems to underpin our work. This is a great opportunity to work with an established and growing NGO with activities reaching around the world and to help maintain and strengthen its finance, administrative and operational functions.
The role requires having significant experience in charity and not for profit financial management, as well as in overseeing the life-cycle of grants and other contracts from governments, organisations and charitable foundations internationally. You should have substantial experience in accounting and resource management software, audit processes and HR matters. We are looking for someone with excellent communication skills who can work with and present to colleagues across the organisation and understand the needs of their programmes and projects. The organisation is dynamic and has been growing in terms of the size and number of grants it has internationally. The organisation is relatively small in terms of staff numbers. The successful candidate should therefore be prepared to be adaptable and flexible and be able to move from strategic activities to sleeves up work with ease.
About us:
VERTIC (the Verification Research, Training and Information Centre) is an independent, non-profit making charitable organisation. Established in 1986, VERTIC supports the development, implementation and verification of international agreements to improve international peace, security, environment and development. Our activities cover international treaties and mechanisms preventing nuclear, biological and chemical weapons, measures promoting stabilisation between conventional forces, challenges and opportunities from new technologies, International Health Regulations and sustainable development. To support progress in these areas, VERTIC provides innovative research, capacity-building, and engagement with governmental, regulatory, diplomatic, scientific and non-governmental communities around the world. Our outputs include technical advice and planning materials, publications, presentations, information tools, databases, as well as events, workshops, training and exercises. We run projects solely and in partnerships with other organisations.
We carry out our activities across Africa, Asia, Europe and North and South America, and the Pacific. Our staff is comprised of international legal experts, scientists and policy analysts from a range of nationalities and disciplines. VERTIC has an office in London and staff and consultants based in other countries. The organisation’s funding comes from governments, regional and international organisations such as the EU and United Nations and charitable foundations. Our role ranges from lead implementer coordinating other partners, to sub-contractor. VERTIC is governed by a Board of Trustees and regulated by the Charity Commission for England and Wales.
Functions and responsibilities
Organisation level
· Prepare annual, quarterly and monthly budgets and projections at the organisational and programme level along with management accounts and cash flow reports.
· Analyse forward cash and fundraising projections and needs.
· Brief and work with Executive Director on financial, HR and administrative matters including financial needs, staffing, projections, scenarios and planning, and risk monitoring.
· Prepare and present financial reports to Board of Trustees meetings.
· Ensure the Charity meets its statutory obligations to HMRC and Charity Commission and other relevant bodies as necessary, as well as insurance obligations.
· Keep the organisation compliant and up to date on law and best practices related to charity finance, governance, risk monitoring, HR and operations in UK and internationally.
· Prepare and submit annual statutory financial statements, prepare and facilitate the audit process.
· Help maintain, update and communicate VERTIC financial policies, procedures and controls.
· Maintain, develop and, where necessary, overhaul the organisation’s financial, HR and operational IT and physical infrastructure and records to ensure they are standardized and consistent, user-friendly, up to date, appropriately accessible and resilient.
· Ensure financial and related systems facilitate organisational stability, hand-over, and efficient knowledge-transfer including for financial management processes, software tools and records.
· Review and implement methodologies for calculating organisational financial needs and internal allocation approaches for full cost recovery, day charge out rates, overheads and reserves.
· Monitor restricted and unrestricted fund allocation
· Manage day-to-day finances, scheduling, tracking and fulfilling invoices and payments to suppliers, service providers in the UK and abroad.
· Manage bookkeeping activities, including transaction recording in the organisation’s books and reconciliation.
· Manage bank and financial service provider accounts in various currencies, oversee fund transfers, process credit cards and charge card accounts.
· Address foreign exchange rates currency implications for the organisation.
· For UK and international/non-UK staff: monitor staff time and leave records; ensure payroll and related employment payments are fulfilled and records kept; manage HR matters related to employment contracts, visas, salaries, time, leave, social security, pensions, benefits and expenses; assist with onboarding, offboarding, handovers.
· Support organisational level cyber security practices related to finance and operations.
· Review project contracts from funders, address due diligence and compliance matters, and keep VERTIC’s template contracts for consultants and organisations in line with best practice.
· Ensure new grants are recorded across VERTIC’s system including identifying funder rules and internal responsibilities.
· Oversee office management
Programme and project level
· Support Programme Directors with financial monitoring and planning for time allocation needs across staff and consultants, project delivery capacity, billing, fundraising, and expenditure - over monthly, quarterly and annual timelines.
· Oversee financial management of grants and other types of contract from governments from multiple regions, international organisations and charitable foundations.
· Schedule, prepare, submit and track financial reports to funders and invoices to funders, including submitting invoices on government finance systems.
· Monitor payment of invoices.
· Prepare for and host project-level audits.
· Support staff with project and activity level finances and expenditure monitoring.
· Support Programmes in fundraising by assisting with project budgets (covering staffing, travel to meetings, workshop costs, research tools, sub-contractors in the UK and overseas).
· Ensure adherence to government and charitable foundation funder rules and requirements on finance-related matters (procurement, due diligence, exchange rate methodologies, transactions, anti-bribery, anti-corruption, sanctions, management quality assurance, ethics)
· Assist with the preparation and review of contracts for sub-contractors and consultants
· Oversee/support staff with travel, event and other expenditure.
Requirements
· Significant level of experience in finance, operations and administration including in a senior/leadership role with responsibility for a department or small to medium organisation.
· Understanding of charity accounting requirements.
· Experience in managing charity / not for profit finances including management accounts, budgets, monitoring and planning, day-to-day operations on banking, income and payments.
· Experience in using common accounting and management software, including QuickBooks, knowledge of ERPs is desirable.
· Familiarity with HR and project management software and service provider web portals.
· Experience in contract management from government and charitable foundation funders in the UK and overseas.
· Experience with financial requirements in fundraising from governments and foundations.
· Experience in HR in the UK and internationally.
· Experience with organisational practices such as strong cyber security and compliance.
· Excellent communication skills, including to non-finance staff and partners.
· Strong organisational and prioritisation skills, proactiveness, ability to work to tight deadlines.
· Ability to oversee and strengthen overall financial system as needed.
· Comfortable in hybrid and remote working environments.
· Familiarity with working with stakeholders from a variety of different cultures and regions.
· Ability to travel on occasion.
· Education and qualifications: at least a Bachelors level degree; Accountancy Qualification (e.g. ACA, ACCA or CIMA)
The organisation currently operates a hybrid working policy for staff based in and around London. At present, this role requires attendance in person on a number of days to be agreed and requires availability during office hours. These factors can be further determined based on whether the agreement is for a full or part time position. You must have the right to work in the UK to apply for this post.
In return, we offer:
● A competitive salary commensurate with the candidate's qualifications and experience.
● 25 days annual leave allowance.
● Flexible working practices (including working from home).
● Relocation support.
● Pension scheme.
● Life insurance.
● Opportunities for education and training support.
Note: This Job Description reflects the current situation. It does not preclude change or development that might be required in the future.
VERTIC is an equal opportunities employer. We are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
The client requests no contact from agencies or media sales.
Are you looking for a new role where you can make a tangible difference to a small charity? Would you like to work for an organisation that is described as kind and supportive by it's members? We are currently recruiting for a new Charity Manager.
At the University Mental Health Advisers Network (UMHAN) we empower Mental Health professionals working in education to develop their skills and expertise, and practice safely by providing networks, training and resources. We believe that mental health conditions should not be a barrier to accessing higher education, experiencing it positively or to benefitting from the opportunities that it creates. We actively work to address inequalities for students with mental health conditions.
This is an exciting time to join us as we are:
- Planning a name change
- About to start our strategy review to plan our next few years' development
This role offers a great opportunity for someone who enjoys a mix of self-driven and collaborative work and is keen to deliver impactful services to our members and the sector as a whole.
We’re looking for someone with excellent all-round management skills, who is experienced in developing funding opportunities and services.
Networking and communication is a large part of the role and so you will need confidence to be able to communicate and develop relationships with a wide range of people. Our members are at the heart of our work, and you will need to be able to represent them, and the students they work with. We currently work with the Office for Students, Department of Education, Student Loans Company and UCAS, as well as other sector organisations, and are on advisory boards for several large research projects.
Please have a look at our website for more information about who we are, what we do and how we operate.
JOB TITLE: Charity Manager
LOCATION: Remote
RESPONSIBLE TO: Board of Trustees, through the Chair of the board
RESPONSIBLE FOR: Administrator, Policy & Engagement Officer
SALARY: £33,000 - £38,000 (£26,400 - £30,400 pro rata)
Application deadline: 2/7/24 midday
Benefits of working for us
We offer flexible working, to help you manage your homelife, external commitments and wellbeing. We are happy to pay for co-working space for you.
As well as generous annual leave, the Charity Manager enjoys a wellbeing half day per month.
We also have a budget for ongoing training, so that all staff can feel confident in their role.
Job description and person specification
For a full job description and person specification please see our attachment. Although we are looking for particular skills and experience, we highly value people's capacity to learn and try new things. You need to be passionate about creating an equitable society for all, whatever your background.
Main roles and responsibilities
- You will provide strategic leadership and direction to the charity, developing business plans and measuring impact
- You will represent the charity in key forums and promote our work and that of our members
- You will oversee effective governance of the charity, working closely with the Chair and Board of Trustees
- You will help to ensure the organisation is sustainable and financially viable, developing new funding streams and partnerships
- You will promote a positive and healthy working environment, demonstrating leadership through personal example and continuing our work to ensure UMHAN is an organisation that people want to belong to and work with
Person specification
Essential requirements include:
- Educated to degree level, or postgraduate professional qualification, or can demonstrate equivalent qualifications, skills and experience.
- Experience of working in Higher Education, membership organisation or charity
- Recognised management qualification or equivalent experience
- An alignment with and commitment to the aims, purpose and vision of UMHAN
- A commitment to equality and diversity within the workplace and the delivery of services
- Substantial experience of business and strategic planning, with an ability to create objectives, track performance and deliver results
- Experience of developing good working relationships with a wide range of people at all levels
- Adaptable and flexible to new and changing working practices
- Highly self motivated; driven
- Resilient, with techniques for working remotely, managing a wide portfolio of responsibilities, within established budgets, and successfully meeting deadlines
Although we offer remote working, you must have a current right to work in the UK.
The client requests no contact from agencies or media sales.
The Head of Counselling has overall responsibility for the smooth running of the clinical services, the recruitment of suitable counsellors, supervisors, and Strides HCC team to ensure the maintenance of high standards of service delivery.
The role is an integral part of Strides, working with the CEO and other Heads of services to support the continuous development and delivery of services in line with Strides’ strategy.
The main purpose of the role is to provide effective management and leadership of Strides HCC. The role focuses on the strategic development of the project, the financial management and financial sustainability of its operations, and the overseeing of all aspects of the clinical service delivery and clinical governance.
KEY RESPONSIBILITIES
• To be accountable for all aspects of clinical governance in the service, reporting back to the CEO as required.
• Organise and chair the steering group meetings, review minutes and report back on actions and progress.
• Responsible for ensuring service(s) meet contractual, funding and legal obligations as applicable.
• Conduct regular management / quality audits and provide management reports on performance.
• Contribute to organisational policy and procedure development.
• Produce and revise service-specific policies, and oversee their implementation across the HCC service.
• Accountable for ensuring robust information management is in place; supporting the continuous Strides' information management systems and utilising management information reporting to assist management oversight of performance and to inform service developments.
• Alongside facilities management and service manager to proactively ensure that all key elements of effective health
STRATEGIC MANAGEMENT
• Develop and embed deliverable annual plans for each service. Work with and support the other Heads of services and safety management are in place for all services, including delegating specific duties as appropriate in each service and the SLT in promoting the work of Strides.
• To sustain existing and develop new business for HCC by raising the profile of HCC and by identifying, engaging, and building relationships with new clients and other mental health services.
• Develop professional networks and partnerships with a range of key stakeholders to aid service development.
• Anticipate and develop strategies to resolve service challenges or risks involving appropriate colleagues.
FINANCIAL RESPONSIBILITY
• To set an annual operational budget for each service in conjunction with service managers, finance team and senior management.
• Act as budget holder for designated area, responsible for monitoring and controlling assigned budget, taking corrective action where appropriate, and reporting as required.
• Work with service managers to ensure all financial and administrative processes are delivered to a high standard within policies and procedures.
• To identify possible sources of income, working with fundraising colleagues on sourcing funding for service development.
SAFEGUARDING
• Be responsible and accountable for ensuring HCC fully embeds excellent safeguarding practice and are fully aware of organisational safeguarding policies and procedures.
• Act as key source of support, advice, and expertise for safeguarding for the service.
• Together with the Clinical Manager act as points of contact for counsellors and supervisors in case of urgent clinical questions/issues.
PEOPLE LEADERSHIP
• Create clear vision and objectives for service(s) under your leadership; empowering, motivating people to be fully engaged and participate in the work and provide high standard clinical service.
• Through line management responsibilities, develop accountable service managers with clear expectations and objectives, ensuring learning needs are assessed and met.
• To have regular, clear communication with direct reports and facilitate a ‘feedback loop’ to ensure your teams are fully informed of organisational decision making and updates and team members are provided mechanisms to feed into organisational developments.
• To ensure that staff operate at the level of competency specified for their posts; to coach, support and develop staff to enhance their levels of competency and to take effective steps to address underperformance.
• To work with service managers and HR team to ensure the best possible management of team members, ensuring all matters are managed in line with Strides policies and procedures.
• Line manage the Service Manager and the Clinical Manager, and the Clinical Supervisors.
• Monitor and support the work of Supervisors & organise and chair quarterly supervisors’ meetings.
• Together with the Clinical Manager, organise an annual seminar program for HCC Counsellors and Assessors.
OTHER DUTIES AND RESPONSIBILITIES
• To contribute to Strides’ overall strategy and business plan.
• To work collaboratively and contribute to positive working relationships with team colleagues, wider Strides colleagues and volunteers and to participate in reflective practice.
• To fully engage with and represent the area of responsibility as required in the system of organisational management and Board of Trustee meetings and Strides events.
• To keep abreast of current legislation and other developments relevant for the specific area of work.
• To maintain probity and transparency in all dealings and declare any interests that might affect the role.
• To adhere to Strides Diversity and Inclusion and Health and Safety Policy in all aspects of the work.
Interview Date: 5th July 2024
The client requests no contact from agencies or media sales.
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Hours: 35 hours per week (full-time)
Annual Leave: 28 days per annum, excluding bank holidays
Location: Hybrid working (Barnet / Brent and homeworking)
CB Plus is seeking to recruit a talented and creative Director of Strategic Development to join its newly formed Director’s Group. The post holder will take responsibility for overseeing corporate performance, leading on fundraising and supporting the development and implementation of our strategy. We seek a sharp, dynamic, and experienced individual to join our team. The Strategic Development Director will be responsible for implementing the strategic vision of CB Plus through their role in corporate performance, development and fundraising. The successful candidate will be well networked in the charity sector, an experienced fundraiser, an effective presenter, and devoted to our mission.
Please see the job description for further information about the role.
Interviews will be held via Zoom
Closing date for applications - Monday 24th June 9am
Please send your CV, with a covering letter explaining how you meet the requirements of the person specification
The client requests no contact from agencies or media sales.