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Citizens Advice Southampton, Southampton (On-site)
up to £27,000 FTE per annum
Posted 1 week ago
Citizens Advice Westminster, Westminster (On-site)
£21,730 per annum (£27,163 FTE)
Posted 1 week ago
Pro-Recruitment Group Ltd, London (Hybrid)
£675 - £700 per day + Umbrella
Posted 1 week ago Apply Now
Epic Foundation UK Ltd, St. James's (Hybrid)
£35,000 - £40,000 per year
Join Epic's UK Fundraising Team and help us 'make giving the norm'...
Posted 1 week ago Apply Now
Closing in 4 days
AFC Wimbledon Foundation, London (On-site)
£31,500 per year
AFC Wimbledon Foundation is seeking a passionate Senior Fundraising & Engagement Officer to help deepen our impact in the local community.
Posted 1 week ago
Closing in 3 days
Prostate Cancer UK, Central London (Hybrid)
£28,000 - £30,450 per year
We’re looking for a Black Health Equity Engagement Officer to join our Black Health Equity and Engagement team.
Posted 1 week ago
Closing today at 23:30
Teach A Man To Fish, Finsbury Park (Hybrid)
£35,000 per year
Seeking a proactive, highly organised and purpose-driven Programme Manager to join us in empowering young people through enterprise
Posted 1 week ago Apply Now
Closing in 3 days
South East London Mind, Beckenham (Hybrid)
£32,829 per year
Seeking a Senior Peer Support Coordinator (Maternity Cover) to lead on the delivery of mental health peer support in Bromley
Posted 1 week ago
Closing today at 15:50
Church of England, Westminster (On-site)
Up to £30430 per annum
Posted 1 week ago
Closing tomorrow
Working Well Trust, Greater London (On-site)
£31,277 per year (FT)
We are recruiting for an IPS Employment Advisor in our Newham IPS service to support people to gain and sustain meaningful employment.
Posted 1 week ago Apply Now
Alexandra Palace, London (Hybrid)
£85k - 90k per year
Posted 1 week ago Apply Now
Page 59 of 117
Southampton (On-site)
up to £27,000 FTE per annum
Part-time (22.5 hours per week)
Contract (Fixed term currently funded to 31st March 2028. May be extended in line with funding)
Job description

Location: The role will be partly office based, but will also involve regular advice delivery within the mental health inpatient wards at Antelope House and Forest Lodge

Southampton Citizens Advice Southampton is a vital, local charity providing free, independent, confidential and impartial advice to over 7,000 people in Southampton every year on any problems they might face. We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The Role This role is all about helping people on their journey to better mental health by tackling the practical issues that can get in the way—things like debt, housing, employment, and relationships. As our Mental Health Caseworker, you’ll be based in a hospital setting, offering advice and support to people experiencing mental ill health. You’ll be part of a wider network of projects across Hampshire, building on a successful pilot at Melbury Lodge in Winchester.

As our Mental Health Caseworker, your work will focus on:

  • Supporting inpatients at Antelope House and Forest Lodge, by identifying and addressing a wide range of advice needs—both while they’re in hospital and after they’ve been discharged.
  • Building strong relationships with hospital staff, helping the project become a trusted and valued part of the support available.
  • Working closely with partner organisations to make sure clients get the right help at the right time, and are connected to other sources of support when needed.
  • Shaping and improving the service model—you’ll help test and refine how we deliver this support, using feedback and learning to make it even more effective.
  • Ensuring no one falls through the cracks by developing ways to continue supporting clients after they leave hospital.

This role is subject to an enhanced DBS check which will be applied for when the role is offered and accepted.

About You

We’re looking for someone who’s passionate about making a difference, especially for people experiencing mental ill health. You don’t need to have worked with Citizens Advice before; if you’re new to advice delivery, we’ll provide full training and support to help you thrive in the role.

You’ll need to be a strong communicator with experience of supporting people with mental health conditions, and the empathy and motivation to provide expert advice to people experiencing mental ill health.

The successful applicant will be required to travel across the City, therefore appropriate transport (which may include active travel or public transport, by agreement) is a requirement for the role. Travel expenses will be reimbursed.

This role is an excellent opportunity for you to develop your skills and and career – and make a difference at a time when our help has never been needed more.

Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.

We offer a salary which is competitive in the charity sector, as well as agenerous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.

Closing date for applications is 5pm Wednesday 27th August, with interviews expected to be held Tuesday 2nd September.

Posted by
Citizens Advice Southampton View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 07 August 2025
Closing date: 27 August 2025 at 17:00
Tags: Advice / Information, Social Care / Development, Advocacy, Mental Health, Social / Support Work