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Healthwatch Brent, Westminster and RBKC
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you.
As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.
Key responsibilities
- To Provide strategic management for effective, inclusive and high quality local Healthwatch.
- Supporting the 3 advisory boards to be at their most effective during this period.
- Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
- Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
- Line management of HW managers in each borough.
- Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
- Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
- Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
- Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
- Develop effective partnerships with key staff in health and social care services.
- Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
- Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
- Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
- Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
- Ensure that lived experience and service user involvement is embedded in all evaluation.
- Provide reports to key stakeholders, including The Advocacy Project Trustees, Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
- dentify funding opportunities and work with The Head of Business Development to support funding bids.
- Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
- Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.
General responsibilities
- Participate in team meetings, training and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
- Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
- Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
- Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
- Experience of managing through periods of change and uncertainty
- Experience working with diverse communities and tackling discrimination and inequality.
- Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
- Significant leadership or line Management experience including managing, developing and motivating a staff team.
- Experience in contract management and compliance.
- Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.
- Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
- Experience managing a budget.
- Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
- Willingness to attend further training as appropriate and to adopt new procedures.
- Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.
Desirable
- Experience working with volunteer boards and high caliber volunteers.
- Evidence of ongoing personal development and training related to the role.
- Detailed knowledge of NHS systems
- Understanding the public health challenges in Westminster, RBKC, and Brent.
- Experience working with senior managers in public sector bodies.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We help people speak up and make decisions about their health, wellbeing and social care.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
The HR, People and Culture Manager is a recently created role at Back Up in response to our continuous growth and services expansion.
People are central to Back Up’s work. The ideal candidate will be able to both take a lead in defining our future approach to our human resources and fostering a positive workplace culture whilst also providing hands on delivery, and ensuring compliance with UK employment laws. They will help us ensure we have the right people, in the right place at the right time and will support our team members to realise their full potential.
They will oversee the operational management of HR activities, providing tools which empower our organisations leaders and ensure best practice is followed throughout the Charity, while enhancing the overall employee experience.
The role requires strong operational HR knowledge, with a clear understanding of end-to-end HR processes and risk management, ensuring robust foundations are in place as the function continues to develop strategically.
RESPONSIBILITIES:
Recruitment and Staffing:
· Oversee best practice in inclusive recruitment, including impactful and engaging job
postings, screening, interviewing, reasonable adjustments and onboarding of new staff and
Trustees.
· Partner with hiring managers to understand staffing needs and develop effective
recruitment strategies in order to recruit high performing staff which share Back Up’s values.
· Ensure our role descriptions are consistent and in line with the charities current and future
requirements.
· Manage the onboarding for new team members ensuring it is smooth and consistent.
· Ensure team members have the best possible start at Back Up including orientation and
feeling of belonging at the Charity.
· Oversee delivery of exit interviews and analyse feedback to improve retention strategies.
· Prepare contracts and ensure all required paperwork and legal checks are completed accurately and efficiently.
· Deliver comprehensive HR inductions for new staff, ensuring access to policies,
procedures, and essential information from day one.
Employee Relations and Culture:
· Foster a positive and inclusive workplace environment where employees feel valued and
engaged.
· Act as a first point of contact for employee concerns and conflicts, facilitating resolution
and providing support.
· Work with the charity staff Wellbeing Group and Diversity and Inclusion Group to promote
employee well-being initiatives, activities which support an inclusive workplace and
engagement activities to enhance morale.
· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours
Payroll and Benefits:
· Manage monthly payroll, pension contributions, and employee benefits administration, ensuring records are accurate and staff inquiries are addressed promptly.
· Prepare letters and update the HR system to reflect any changes in employee contracts.
Learning and Development:
· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.
· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.
· Review and coordinate the induction programme and ongoing training for existing staff to ensure continuous learning and development.
· Lead on our e-learning programme, ensuring training not only meets regulatory requirements but inspires and helps team members grow and develop. Ongoing management of the platform.
Performance Management:
· Oversee performance appraisal process in line with Charity’s values and behaviours.
· Provide support and guidance to managers on performance-related issues.
· Line Management of HR administrator providing clear direction, development support and quality assurance across HR administration
Best Practice, Policy Development and Compliance:
· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.
· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.
· Conduct salary and benefits benchmarks and identify other initiatives which can enhance our employee value proposition and to ensure that the Charity remain competitive and a place where people want to work.
· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.
· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.
OTHER DUTIES AND RESPONSIBILITIES:
· Collaborate with the SMT to align People and Culture operational practice with Charity goals.
· Oversee annual staff survey.
· Manage HR-related budgets, including training and development costs.
· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Stories change lives and at the British Heart Foundation, they help save them. Every day, people affected by heart and circulatory diseases trust us with their experiences. Their stories inspire supporters, shape campaigns, influence policy and bring our research to life. We’re looking for a skilled storyteller with empathy, curiosity and editorial confidence to help us honour those voices and share them responsibly.
As our Senior Heart Stories Officer, you’ll play a key role in gathering, shaping and safeguarding the reallife stories that sit at the heart of BHF’s mission. You’ll lead on complex briefs, support colleagues across the organisation and ensure every story is handled with care, accuracy and respect. This is a chance to use your craft to make a genuine difference, helping connect millions of people to the cause and keeping families together for longer.
You’ll be managing a busy caseload, ensuring timely delivery of high-quality story products, whilst tailoring them for a range of platforms. You will also be maintaining the Heart Stories Management system, triaging story requests, support the Heart Story Operations Manager and collaborate across a wide range of BHF teams and stakeholders.
About you
To succeed as our Senior Stories Officer. you will bring a combination of the following:
- Experience as a journalist or in a communications role either in house or agency, with journalistic ability to ask the right questions and uncover the ‘real’ story.
- Strong understanding of what makes a compelling human-interest story and how to shape it for different audiences and platforms.
- Proven interviewing skills, with the ability to speak sensitively with people sharing difficult or personal experiences.
- Experience of identifying, writing and editing compelling stories.
- Excellent interpersonal and relationship-building skills, with confidence working with colleagues and case studies at all levels.
- Highly organised, able to manage multiple priorities in a fast-paced service environment.
- Experience of copywriting for varied audiences whilst demonstrating sound judgement on tone, messaging, confidentiality, safeguarding and clinical accuracy.
- Emotional resilience and empathy when working with sensitive or challenging narratives.
- Understanding of safeguarding, informed consent, confidentiality and GDPR.
Our ambition is to build, develop and empower a talented and diverse team. Join us at BHF and be part of a supportive environment where you can thrive both personally and professionally.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Some travel will be required for this role, typically once a month, to attend interviews, photography, filming, or case study meetings, as required.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interviews
We are looking to hold 1st Stage Interviews via MS Teams these will be held between 1st & 2nd April 2026. Successful candidates will be invited to a second stage interview following this.
Our vision is a world free from the fear of heart and circulatory diseases.
Project Manager – Big Change Programme (18 Month FTC)
Location: London (Hybrid Working)
Contract: Fixed Term – 18 Months
Salary: £40,518 - £47,377
Closing Date: 24th March 2026
Interviews: w/c 7 April 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for an experienced Project Manager to join our Big Change Programme and play a key role in delivering major digital transformation projects across the organisation.
Reporting to the Senior Programme Manager, this role will lead the delivery of projects within our Big Change Programme (BCP) – Centrepoint’s flagship initiative to modernise systems, improve ways of working and strengthen how we support young people.
About Centrepoint
Centrepoint works with vulnerable young people across the UK, providing accommodation, health support and life skills to help them move into education, employment and independent living.
Together with our partners, we support over 16,000 young people every year, helping them build brighter futures. Our ambition is to end youth homelessness by 2037.
Behind this work is a dedicated workforce committed to creating meaningful change. The Big Change Programme is central to ensuring our systems, processes and technology enable colleagues to deliver the best possible support to young people.
About the role
This is a unique opportunity to play a key role in Centrepoint’s digital transformation journey.
As Project Manager, you will lead the end-to-end delivery of a new People system implementation, ensuring it is delivered successfully and embedded across the organisation.
You will manage the full project lifecycle – from planning and governance through to delivery and transition into business-as-usual – while working closely with senior stakeholders, business teams and external suppliers.
Alongside delivery of this key project, you will contribute to the wider Big Change Programme portfolio, helping to embed strong project management practices and supporting the development of Centrepoint’s project management capability.
This role offers the opportunity to work on high-impact transformation work that directly supports Centrepoint’s mission.
Centrepoint operates a hybrid working model, requiring colleagues to spend a minimum of 50% of their working time in the office.
What you’ll be doing
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Managing the full lifecycle of complex transformation projects, from planning through to delivery and service transition
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Leading the implementation of a new People system, ensuring successful adoption across the organisation
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Establishing and maintaining robust project governance and reporting structures
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Managing project budgets, timelines, resources and dependencies
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Coordinating stakeholders across multiple teams and functions
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Managing relationships with external suppliers and vendors
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Identifying and managing risks, issues and mitigation strategies
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Supporting change management activities to ensure successful system adoption
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Ensuring smooth transition of new systems into business-as-usual operations
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Contributing to strengthening project management practices across Centrepoint
About you
We’re looking for an experienced Project Manager who enjoys delivering complex technology or digital transformation projects and working collaboratively with teams across an organisation.
You will bring strong stakeholder management skills and be confident engaging senior leaders, business teams and external suppliers.
You’ll also be someone who enjoys working in a purpose-driven environment where your work contributes to meaningful social impact.
What we’d be looking for from you
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Proven experience managing end-to-end delivery of complex system implementation projects
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Experience delivering projects within digital transformation or organisational change programmes
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Strong stakeholder engagement and influencing skills
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Experience managing third-party suppliers and vendors
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Knowledge of project management methodologies such as PRINCE2, Agile or hybrid approaches
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Experience managing project governance, risks and reporting
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Excellent communication and presentation skills
Desirable:
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Experience implementing People or HR systems
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Experience working within the charity, non-profit or social impact sector
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Understanding of data migration, reporting or system integration projects
Why join Centrepoint?
Working at Centrepoint means being part of an organisation committed to creating real change for young people.
In return for your efforts you’ll receive a competitive salary and a range of benefits including:
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25 days annual leave rising to 27 days
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Healthcare cash plan
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Private medical insurance
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Income protection
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Employer pension contributions of 5%
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Cycle to Work scheme
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Interest-free travel loan
At Centrepoint we are committed to creating an inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences.
If you’re an experienced Project Manager looking to deliver meaningful digital transformation within a mission-driven organisation, we’d love to hear from you.
Apply now to join Centrepoint and help shape the future of our Big Change Programme.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee an expanding network of peer programs and staff in London.
Experience of healthcare working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across London. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of separate projects.
This post also involves regular liaison with external partners across the region, including key stakeholders such as Operational Delivery Network (ODN) managers for each area, alongside senior NHS colleagues, drug and alcohol services etc.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Do you have a proven track record of securing meaningful, strategic partnerships that are creative, innovative and long lasting?
About the role
Partnerships are central to the BHF’s strategy to help fund lifesaving research, and this is a pivotal moment to join our innovative Corporate Partnerships team.
As our Senior New Business Manager, you will help deliver our ambitious growth strategy by securing high value, six and seven figure, new partnerships across sectors with strong long-term potential.
You will take ownership of a number of priority sectors and build a strong pipeline of opportunities. This includes strategic, commercial, Charity of the Year and employee fundraising partnerships. You will lead the full new business cycle, from researching prospects and shaping compelling propositions to presenting to senior decision makers and negotiating agreements.
You’ll work closely with colleagues in across the BHF, including Account Management, Commercial, Marketing and Health Partnership Programmes to ensure opportunities are aligned and to provide a seamless handover once new partners come on board. You will also line manage one team member and play a supportive role across the wider New Business function.
We’ve built powerful partnerships with organisations such as Tesco, Sky Bet, PureGym, Omaze and Royal Mail, and this role will play a key part in shaping the next wave of transformational collaborations.
About you
As our ideal candidate you can hit the ground running. You bring substantial experience of securing new, multiyear corporate partnerships with a six and seven figure income focus and have a strong track record of meeting and exceeding ambitious targets. You know how to uncover opportunities across a mix of sectors and turn them into long-term value.
You’re confident presenting to senior stakeholders, including C-suite leaders. You’re a strong communicator who builds trusted relationships quickly both internally and externally.
You have experience of the full sales cycle. You know how to identify opportunities, undertake research, develop creative and tailored partnership propositions, write high quality proposals and lead persuasive pitches. You also understand how to navigate contracting discussions and manage complex negotiations.
You’re proactive, commercially minded and able to identify opportunities that deliver impact beyond income from brand reach to strategic influence.
You will bring experience of supporting more junior team members, either through direct line management or matrix working.
Above all, you bring a can-do mindset, strategic thinking and fresh, creative ideas that help us win the partnerships that will fund research that helps saves lives.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process will consist of two stages. First stage interviews will be held over MS Teams on w/c 6th April For those successful, there will be second stage interviews currently planned for the 9th & 10th April.
Our vision is a world free from the fear of heart and circulatory diseases.
Role: Senior Delivery Manager
Directorate: Standards
Team: Workforce Development
Manager: Director of Standards
Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)
Role purpose
The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.
Key tasks and responsibilities
The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.
Contract and project management
· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.
· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.
· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.
· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.
Operational management
· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.
· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).
· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.
Delivery management
· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.
· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.
· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.
· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.
· Produce specification requirements in line with procurement processes for outsourced activity.
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Experience of operational, project or programme management within education, skills or workforce development [E].
· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].
· Experience of event management or oversight of outsourced delivery [D].
Knowledge and skills:
· Strong programme and budget management skills [E].
· Ability to lead operational change initiatives and embed new systems and processes [E].
· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].
· Excellent risk management, problem‑solving and decision‑making skills [E].
· Ability to influence and motivate colleagues and partners, including those working remotely [E].
· Ability to build strong and effective relationships with internal and external stakeholders [E].
Personal qualities and attributes:
· Demonstrates professionalism, reliability and sound judgement [E].
· Organised and methodical, with a structured approach to planning and delivery [E].
· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].
· Able to identify practical solutions and improve ways of working [E].
· ideas Adapts positively to changing priorities and ways of working [E].
· Works collaboratively with colleagues and partners to achieve shared goals [E].
· Able to motivate and support others to deliver high quality work [E].
Special circumstances:
· Able to work occasionally outside normal hours where required [E].
· Able to travel within the United Kingdom, where required [E].
· Able to undertake occasional overnight stays where required [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £50,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.
Applications should be by email and must include:
· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
For the full information on how to apply, read the job pack attached to the advert.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.
Application deadline
The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Would you like to use your expertise and knowledge to build strong relationships, share insights with teams and drive integration across the BHF to support our vision, strategy, and fundraising priorities?
As Senior Marketing Operations Manager, you’ll lead, inspire, and coach our Marketing Fundraising Operations Team, who support colleagues across the Mass Fundraising Acquisition Marketing (MFAM) and Retention and Customer Journeys (RCJ) teams.
You’ll help shape high-performing systems and processes, ensuring everyone achieves their objectives and key results while driving innovation and collaboration.
Working closely with managers, you’ll provide resourcing oversight, drive forward strategic projects with operational excellence, and ensure consistency across teams, fostering a culture that celebrates opportunity-spotting and continuous improvement.
This role offers you the unique opportunity to work with a range of fundraising specialists, contribute to priority campaigns and projects, and play a vital part in delivering our mission.
If you’re ready to champion operational excellence and drive meaningful impact across BHF, we invite you to apply and help shape the future of our fundraising together.
About you
We’re looking for a motivated individual with strong knowledge of acquisition and retention marketing, fundraising legislation, sector policy and finance processes.
You can lead, coach and motivate a small high-performing Operations team, developing strategies that align with our organisational goals. Your collaborative approach enables you to communicate complex ideas clearly, coordinate multiple stakeholders, and influence outcomes.
As an experienced operational manager, your project management skills include scoping, design, delivery and evaluation, with the ability to analyse data to drive continuous improvement. You’ll be comfortable using relationship and financial management systems and have a proven track record of building and maintaining relationships with stakeholders at all levels.
You thrive when managing multiple projects, setting priorities and using your judgement to achieve results.
If you have initiative, resilience and a growth mindset - someone committed to targets, who acts proactively and embraces innovation – we encourage you to apply.
Working arrangements
This is a fixed term contract until November 2026, covering an internal secondment. Start date is as soon as possible.
This is a hybrid role, where your work will be split between your home and at least one to two days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Senior Policy and Influencing Manager
£42,385 - £44,615 (plus £4,250.69 London weighting if applicable)
Hybrid working across the UK, with regular travel to London needed and expected.
Interviews to be held online, virtually on 16th April
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.
We are looking for talented individuals to help us deliver our mission – to bring lifelong learning within reach fighting inequality and promoting social justice.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on!
As the Senior Policy and Influencing Manager, you will lead our influencing strategy, helping us to raise the profile of lifelong learning in Whitehall and beyond, whilst enabling our movement to secure wins that bring learning within reach for 1000’s of adults.
Working across multiple policy areas, providing expert guidance to the Leadership Team, supporting them to engage with national and devolved public policy, and enable colleagues to bring their subject matter expertise to the fore. To support colleagues to engage with regional and local decision-makers, such as Mayoral Combined Authorities and Local Authorities.
You will play an instrumental role in driving our wider movement to advocate for lifelong learning, ensuring our campaigns are impactful, meaningful and engaging
As part of the Charitable Purpose Team, the Senior Policy Manager also has line management responsibility for the Research Specialist, ensuring a close fit between research projects and wider campaigning and influencing strategies.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please email us. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
Job title: Senior Development Manager
Contract type: 1-year contract, 3-days per week (21hrs per week, standard office hours are 9am – 5pm, Monday – Friday. Work outside these hours is required on occasions. Flexible working subject to agreement).
Start date: April 2026
Salary: £45,000 - £55,000 per annum
Holiday: 25 days + Public Holidays pro rata
Pension: Generous workplace pension scheme
Location: London, Somerset House
Reporting to: Director
Travel: Occasional travel to projects and events may be required.
Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.
Art Explora’s mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts.
The role
Art Explora UK is a small but entrepreneurial arts charity looking for an experienced fundraiser to join our dynamic team and help us implement a new fundraising strategy, and achieve our ambitious and exciting targets at a time of growth and opportunity.
This is a flexible part-time role for someone who is happy working independently, while liaising closely with the Director, Programme Heads and Trustees. On-boarding and hand-over will be with the current Fundraising Consultant. The Senior Development Manager will identify, cultivate, solicit, and manage funders and prospects, working across public sector, trusts, foundations and corporate supporters. A particular focus will be on securing support for two high-profile, flagship programmes: Time Odyssey and the Mobile Museum, however there is significant potential to expand this scope of work.
The Senior Development Manager will be someone who thinks creatively, seizes opportunity and, with excellent inter-personal skills, brings experience, energy and drive to attract donors and prospects to the Charity’s exciting mission to innovate forms of engagement and increase access to arts and culture.
Specific Responsibilities
• Deliver against a 6-figure fundraising target, taking responsibility for a cohort of prospects, with a focus on trusts, foundations, public sector and corporate partners.
• Write compelling proposals/applications and reports for trusts and foundations, to engage supporters and demonstrate the impact of our work.
• Collaborate with colleagues, in particular the Director and Programme Heads, to source programme information, schedule meetings/calls with prospects, writing excellent briefing notes in advance.
• Adhere to best practice in prospect cultivation, solicitation and stewardship, and ensure the due diligence policies in place are followed.
• Deliver the highest level of donor care through excellent communication skills: building rapport with prospects and donors, and ensuring correspondence is appropriate and consistent.
• Set up and deliver cultivation events for prospects and donors that highlight the work of Art Explora and associated opportunities to support.
• Work closely with press/marketing to ensure messaging and brand identity is aligned.
Key outcomes
• Achieve fundraising target
• Expand and progress the existing pipeline of prospects and donors
• Demonstrate highest level of prospect/donor interaction and relations – actions that result in an engaged and informed donor pool
• Produce excellent and regular donor communications, both written and in-person.
• Submit in a timely fashion proposals and reports.
• Deliver excellent development events as required, within budget.
PERSON SPECIFICATION
• 4+ years’ experience in donor-facing fundraising, with a focus on the arts/education sector.
• Highly organised with the ability to work at pace and manage a number of projects and priorities simultaneously.
• Demonstrable experience of working to and meeting challenging fundraising targets; proven ability to secure six-figures awards.
• Experience of independently managing a designated group of donors and prospects and moving those relationships forward to successful outcomes.
• An understanding of and commitment to excellent stewardship and donor care
• Excellent written and verbal communication skills; a developed ability to influence and inspire donors and prospects around a given cause or project.
• Confidence to drive forward relationships with donors and prospects, meeting independently and presenting proposals face-to-face and in writing.
• Flexibility to occasionally work outside of normal office hours and travel to various locations as required.
• A passion for the arts and an understanding of the arts education landscape.
If you feel you meet some of the criteria but not all, please feel free to enquire and learn more.
Deadline: 11:59pm Sunday 12 April 2026.
The interviews will be the week commencing 20 April.
We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.
For any queries regarding eligibility or the job specification please contact Art Explora.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
About the Hospice at Home team:
Palliative and end of life is a time when care really matters. We support our clinical staff to be the difference in these precious days: with outstanding patient to carer ratios. With time to build valued relationships with your patients, their families and friends.
Our Hospice at Home service brings the skills and expertise of our highly trained and dedicated specialist team directly into our patient’s homes. This allows patients, their families, and carers access to high-quality support in familiar surroundings, when time matters most.
About the role:
We’re looking for a Senior Physiotherapist (Community) with a passion for delivering person-centred care in patients’ homes. You’ll work independently, supported by our Senior Specialist Physiotherapist and the wider Hospice at Home team, to provide high-quality, specialist physiotherapy aligned with our values and care philosophy.
This is your opportunity to make a real difference in the lives of patients and families during their most vulnerable moments.
We understand the importance of work-life balance and offer flexible working arrangements to support our team. Whether you're looking for part-time hours, flexible start and finish times, or a schedule that fits around other commitments, we’re happy to explore options that work for you.
About you:
A pleasant, calm manner as well as excellent interpersonal and decision-making skills are essential for this role.
You should have a degree or diploma in Physiotherapy and be registered with the Health and Care Professions Council.
If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!
As well as joining an organisation where you will be able to make a difference for our patients and their families, some of our benefits include:
- Flexible working arrangements to support your lifestyle and commitments
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Educational and professional development opportunities (education team on site)
- Regular clinical supervision
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- We offer a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
- In – house laundry of uniforms, plus excellent changing facilities (with showers)
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be. The difference is you.
How to apply:
To apply for the role please visit our website and for further information please contact Sarah Scoble.
Applications will be reviewed as they are received, and interviews may arranged in advance of the publicised interview date.Please note this vacancy may be closed early if the position is filled before the advertised closing date.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Senior Social Worker
Salary: Band 7 £55,536.96 to £62,331.18 per annum
Contract type: Permanent
Hours of work: 30–37.5 hours per week
About the role
An exciting opportunity has arisen to join the Social Work Service at St Joseph’s Hospice, based in Hackney. As a Senior Social Worker, you will work as part of a committed and creative team, which offers innovative social care interventions and support to people with palliative and end-of-life care needs, and to their families, carers and children.
The social work team works in collaboration with other clinical professionals and volunteers across all areas of the service: inpatient, outpatient and community. The team includes social workers, a dedicated carers service lead and welfare benefits lead. In addition to clinical case work and line management responsibilities, the Senior Social Worker deputises for the Social Work Manager in their absence, providing cover for day-to-day operational matters.
About you
We are looking for:
- Post-qualifying experience working in the context of palliative or end-of-life care or a related area
- Post-qualifying experience of individual staff management and professional supervision
- Experience of managing and coordinating complex casework and safeguarding concerns across professional groups and agencies
About us
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services – delivered at home, in our in-patient unit, and through our out-patient clinics – are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
We can offer you:
- The opportunity to work in an experienced, supportive and dynamic team in palliative social care
- Professional development opportunities in a specialist palliative care setting
- Exemplary multi-professional working with a commitment to personalised, holistic care
The job is based at St Joseph’s. Some local travel is essential. Full support and training will be provided in all aspects of the job by the hospice. There are excellent opportunities for learning and professional development. The post holder will be accountable to the Social Work Manager.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, please see the attached Recruitment Pack.
To apply, please visit our recruitment page via the apply button.
Closing date: Sunday, 29 March 2026.
Salary: £40,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation and Grants come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 29 March 2026.
Interview dates: Monday 13 April 2026, interviews will take place online via MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
Hospice UK is recruiting a Senior Corporate Development Executive to support and grow our commercial partnerships portfolio, working closely with the Corporate Development Manager and Corporate Development Executive.
This role will help to build relationships with over 80 businesses across all industries including healthcare, finance, insurance, digital, sustainability and more, generating more than £420k each year to support Hospice UK’s work.
The role
You will support all aspects of Hospice UK’s commercial partnership activity, helping to build, steward and develop long‑term relationships with corporate partners, who want to collaborate with hospices. This includes working directly with organisations to secure sponsorship, exhibition space and partnership opportunities. Personalised communications will help move businesses from one‑off activity to longer‑term strategic partnerships.
A key part of the role involves conferences and events. You’ll help secure exhibitors and sponsors for our annual National Conference (1,000+ attendees) and our one‑day conferences, supporting activity from launch through to delivery, including marketing materials, pipeline management, proactive sales and administration.
You’ll also support the Hospice UK Jobs Board, an income‑generating platform promoting careers in hospice and end of life care, contributing to sales and marketing activity, managing job postings and supporting performance analysis and development.
About you
You’ll have strong experience in sales (from the third, private or public sector) and be confident building relationships with a wide range of stakeholders, including senior corporate contacts.
You will bring:
- Excellent organisational and time management skills, with the ability to manage multiple priorities
- Well‑developed people skills and the ability to work collaboratively across teams
- A self‑motivated, self‑sufficient approach to managing your workload
- Strong attention to detail and experience managing multi‑workstream projects
You’ll be comfortable conducting market research, assessing opportunities and value propositions, and identifying solutions to keep projects moving. You’ll also bring an approach aligned to our values: collaborative, compassionate, inclusive and innovative.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at Community Integrated Care and help shape the future of social impact.
We’re looking for a Senior Communications and Marketing Manager to lead the marketing and communications of our specialist Partnerships and Communities function.
In this strategic position, you’ll join a specialist team that designs programmes that transform lives and challenge inequality, collaborating with iconic brands, innovators, and influential public figures. This is a unique opportunity to drive campaigns, projects and partnerships that create societal change.
This is a full-time permanent role with national travel and regular / weekly presence required in our head office in Widnes, so the ideal candidate will be based within an hour’s commute of Widnes.
What is "The Deal" for you?
- Transformative work: You’ll work with our portfolio of exceptional partners, including British Cycling, Rugby Football League, Lawn Tennis Association and RSPB, and high-profile brands and public figures, in a team that have been named ‘Care Innovators Of The Year’.
- Flexibility: Work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two (there is a requirement to travel to our head office at least once a week).
- Development: We'll work with you to develop your career, in an incredible role where you’ll build skills and experience working with exceptional people and brands.
- Pension and benefits: contributory pension scheme, retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award-winning charity that is dedicated to ensuring that people who draw on social care can live the Best Life Possible.
You’ll take ownership of the communications and marketing requirements for our Partnerships and Communities portfolio, ensuring every project has a clear, impactful marketing strategy. From developing inclusive campaigns and activations, to building new relationships, products and partnerships, you’ll be at the heart of promoting our work and growing our influence.
You’ll work in close collaboration with our award-winning Communications and Marketing function to ensure your strategies align with, and complement, our overarching communications strategy, vision and corporate brand. By coordinating with our PR, Social Media, and Marketing teams, you’ll drive consistency and cohesion through the Partnerships and Communities programmes, helping us amplify our message and strengthen our impact.
Key Focus Areas
- Supporting partnership, funding and supporter growth and retention by working with the Partnerships Development Manager to develop partnership strategies and materials (e.g., pitches, proposals, content, impact reporting), and track/evaluate partnership activity to evidence impact and attract new support.
- Commissioning and managing the creation of accessible and effective assets (e.g. presentations, toolkits, social content, video) that are used in the delivery and implementation of a wide variety of programmes and campaigns, across diverse themes. This will involve close collaboration with the Senior Programmes Design Manager and our partners.
- Developing and overseeing integrated marketing and communications plans for the programmes and campaigns – considering objectives, audiences, channels, timelines and KPIs - in close collaboration with Community Integrated Care’s in-house internal and external Marketing and Communications team and operational colleagues, and our partners, to ensure that we reach and empower our target audiences.
- Identifying, delivering and collaborating on profile-raising activations with partners (e.g., events, co-branded campaigns, ambassador activity, PR opportunities) that celebrate the charity, extend reach, and support a more inclusive society, working with Community Integrated Care’s external communications team – including PR and Media, Social Media, Policy & Public Affairs and Design specialists.
Our Ideal candidate:
- Degree-qualified in Marketing, Communications, or related field.
- Proven experience in content creation, media relations, and digital marketing.
- Strong track record in strategy design, project management, and inclusive marketing.
- Skilled in copywriting, data analysis, and creating engaging presentations.
- A creative, detail-focused professional who thrives in a fast-paced environment.
- Passionate about social inclusion, community development, and making a positive impact.
Why join us?
- Be part of a charity that’s changing lives through innovative social impact programmes.
- Work on high-profile campaigns with partners, ambassadors, and influencers.
- Enjoy opportunities for professional growth, coaching, and development.
- Make a tangible difference in communities across England and Scotland.
Ready to lead impactful campaigns and help us create a better world?
Apply today and be part of something extraordinary.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
This post is offered as a secondment/fixed term opportunity for 6 months
£53,600 - £57,778 (pro rata for part time)
We have an exciting opportunity for someone to join us as a Senior Service Manager in Camden, specifically overseeing the housing management element of our accommodation services with Camden alongside our Regional Head. The pathway includes vital accommodation services such as high need 24-hour services high accommodation & semi-independent accommodation, supporting over 150 clients across the borough.
In the role of Senior Service Manager, you will:
- Focus on the continued development and improvement of housing management within these services, best practise around this and maintaining strong compliance
- Ensure we have high quality accommodation for those that access St Mungo’s accommodation services in Camden
- Support, motivate and manage Service Managers and teams across multiple sites to ensure they can deliver a high standard and effective service to clients in relation to housing management, encouraging a person-centred approach in line with our recovery ethos and within psychologically informed environments.
- Work closely with the Regional Head to contribute and lead on the promotion, strategic and operational planning of the service (in relation to housing management) within St Mungo’s and the sector
- Build highly effective relationships with partners, landlords, commissioners, and other relevant agencies to deliver an effective service in relation to housing management
- Work with services to ensure our buildings are welcoming, safe and psychologically informed environments
- Ensuring voids and repairs are manged to a high standard
- Working with teams to ensure that Health & Safety tasks are all completed on time and to a high standard
We support a flexible approach to work with opportunities for agile working; from home, and other St Mungo’s London or regional locations.
About you
We’re looking for someone who can lead a coordinated, consistent and strategic approach to housing management replated work across our Camden Accommodation services. If you bring the following, we’d love to hear from you:
- Have experience in housing management and support services
- Excellent communicator and able to use influencing skills in advising and supporting colleagues
- Methodical, highly organised, and able to manage multiple priorities and projects under pressure.
- Good working knowledge of housing management processes (including voids, rents, repairs, H&S tasks within an accommodation setting etc).
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 25th March 2026
Interview and assessments on: 1st April 2026
What we offer
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Excellent Development and Growth Opportunities
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A Diverse and Inclusive Work Place
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Great Pay and Other Benefits
The client requests no contact from agencies or media sales.


