Senior programme officers jobs
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 22 January 2026
Interviews will be in person: Thursday 5 February 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 0226
Grade: Band 3, Birmingham
Salary:
Spine points 37- 33
Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 0226
Date: January 2026
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Starting Salary: £34,629-£41,768 (non-London weighting) - £38,613-£45,752 (Inc. London weighting) - FTE
The salary will be prorated based on the contracted hours
Contract: Permanent - Part-time 28 hours per week (4 days)
Location: UK Hybrid
Job Profile
The Major Gifts (MGP) Executive – Corporates and Outreach (MGECO) is a hybrid role responsible for managing a small pool of corporate donors and prospects as well as working with colleagues to coordinate outreach within priority Major Donor audiences.
CAFOD’s Corporate Partnerships Portfolio has an annual target income of £858,000. The Executive will be responsible for a small group of Corporate Partners giving under £50,000/year, with the goal of maintaining and maximising the value and potential of these relationships
A key component of CAFOD’s continued MGP fundraising success is the identification and development of a strong pipeline of new major gift donors. Working with colleagues, the Executive role will identify and cultivate prospective donors with the goal of expanding the MGP Section portfolio. This will be achieved through strategic outreach work within CAFOD’s priority audiences.
The role sits within the Corporate Partnerships Team, a part of the Major Gifts and Philanthropy Section in the Fundraising and Participation Group. The post reports to the Corporate Partnerships Manager (CPM), working closely and in consultation with the Philanthropy Manager (PM) and MGP Research and Information Manager (MGPRIM). The post-holder will collaborate on strategic planning and cross-functional initiatives within the MGP section. They will also contribute to cross-team projects as agreed with the CPM.
The ideal candidate will have a proven track record in fundraising – ideally in major gifts and philanthropy donor management or external relationship development. They will have experience in operational planning and a collaborative mindset. They will be a confident self-starter capable of building strong relationships with internal and external stakeholders at all levels to develop and grow impactful relationships.
Key Responsibilities
Corporate Partnerships Relationship Management
- Be responsible for the day-to-day management of a small portfolio of Corporate Partner Relationships with the goal of maximising the value of relationships. This includes proposal and report writing as well as written, telephone and face-to-face communication
- Facilitate engagement with corporate partner staff to feedback on CAFOD’s work and foster participation using both traditional and innovative methods.
- Work in collaboration with colleagues across communications and digital teams to promote CAFOD’s Corporate Partnerships offer.
- Work on and monitor KPIs for corporate donors.
- Support the CPM with wide Corporate Partnership work as required.
MGP Donor Outreach
- Work collaboratively with MGP team leads and wider organisation staff to deliver a prospecting strategy which successfully identifies and engages priority audiences. These audiences include Catholic Parishes, Diaspora Communities, Catholic School Alumni, and other audiences in which high-net-worth individuals may be engaged.
- This will include responsibility for:
-
- Prospecting – carrying out desk research and working with necessary internal CAFOD stakeholders to identify priority audiences.
- Planning – Strategising engagement plans with identified audiences, working with internal and external stakeholders.
- Coordinating engagement – Working with colleagues across the MGP team and wider CAFOD staff as well as external stakeholders to coordinate the delivery of engagement activities that reach priority audiences and are in line with wider CAFOD engagement activity.
- Ensure that the MGP prospecting and outreach strategy is in line with the wider organisation strategy and priorities, communicating progress with colleagues across the organisation regularly.
- Establish and work to clear success measures and KPIs, set targets for the overall strategy and specific engagements, and ensure appropriate tools and resources are in place to achieve them.
Administrative, Support, and Planning
- Support in the administration of corporate donor portfolio, working with CAFOD colleagues to transition donors out of and receive donors into the corporates portfolio when necessary.
- Work with the Corporate Partnership Manager and Philanthropy Manager to shape strategy, support forecast targets and activities as well as reporting, planning and budgeting.
Safeguarding
- All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
Essential Criteria
- Clear understanding of corporate partnership and major donor fundraising and an ability to build relationships at various levels to achieve objectives.
- Comfortable in the major donor and business environments; understand what decision-making processes may influence the support for charities.
- Strong in writing effective supporter communication material and confident presentation skills.
- Strong research skills to identify potential donors and engagement opportunities within priority communities.
- A sound knowledge of the life, structures and networks of the Catholic communities of England and Wales and how to effectively engage those who may support through major gifts.
- Strong organisation skills and ability to co-develop tailored donor engagement plans with internal and external stakeholders, ensuring alignment with broader fundraising goals.
- Passionate about overcoming global poverty and injustice.
Desirable Criteria
- Experience of working in a major gift environment.
- Proficient in using donor databases and internal systems to maintain accurate records and support reporting needs.
- Knowledge and awareness of the field of international development and humanitarian aid
- Experience using creative and innovative methods to foster engagement successfully.
- Understanding and operational experience with GDPR
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking a Digital Communication & Events Coordinator to support Design for Good’s programmes and initiatives. You will bring energy, ownership, and initiative to strengthen existing work and deliver new activities, working closely with our Communications & PR lead, programme staff, and senior management to execute our digital communications and events strategy.
The working environment is informal, multilingual, team-oriented, and encourages individual input, learning, and an entrepreneurial mindset. You will have the opportunity to showcase our international scope, activate a global network, and support the delivery of impact-driven programmes to improve life through design. This role reports to the Managing Director of Design for Good.
Key requirements
-
3+ years’ experience in Business, Communications, Marketing, Design, or a related field, with a strong interest in digital communications and events.
-
Excellent written and spoken English; additional languages a plus.
-
Highly organised, detail-oriented, able to structure, prioritise, and meet deadlines consistently.
-
Comfortable working independently in a remote, international team.
-
Able to manage multiple priorities and support planning and coordination of digital and in-person events.
-
Creative and confident using design skills for social content, presentations, and basic animations (a strong plus).
-
Proactive, with strong ownership, follow-through, and a practical “can-do” mindset.
-
Curious and people-oriented, motivated to build and nurture relationships across partners, volunteers, and collaborators.
-
Passion for social and environmental impact; non-profit experience is a plus.
Key responsibilities
Digital Communications & Social Media
-
Support development and execution of social media strategies to expand reach and impact.
-
Schedule, publish, and manage content across social and email channels.
-
Create social media assets (graphics, animations, reels, videos).
-
Monitor, analyse, and report monthly on performance.
-
Ensure consistency across all digital communication channels.
-
Support creation of the Annual Review, including content coordination and internal reviews.
-
Develop and adapt presentations for partners, funders, events, and internal use.
-
Prepare briefings and communication materials for stakeholders and events.
Website Development & Maintenance
-
Manage website content via CMS (Squarespace experience a plus).
-
Gather, create, and post relevant content.
-
Analyse and report key platform metrics monthly.
Online and In-person Events
-
Support planning and delivery of webinars, Q&A sessions, and other online events.
-
Moderate live chats and Q&A sessions, including Slack and Teams.
-
Upload and manage event recordings on YouTube.
-
Assist coordination of in-person events, including the annual global gathering and CDO roundtables.
Preferred skills and qualifications
-
Ability to translate complex topics into clear, engaging content.
-
Experience supporting events beyond logistics, including participant engagement and follow-up.
-
Interest in ethical, person-first, inclusive storytelling across cultures and regions.
-
Confidence experimenting with new digital formats (carousels, short videos, interactive presentations).
-
Experience working with volunteers, pro bono partners, or multi-stakeholder collaborations.
-
Exposure to or experience in international culture, creativity, or sustainability initiatives.
-
Comfortable using engagement metrics to improve communications.
-
Proactive, accountable, and able to follow through on commitments.
-
Ensure all communications reflect Design for Good’s tone, values, and visual identity.
*Must be UK based to apply
Design for Good builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ SDGs.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a small, London based performing arts charity to recruit for a Head of Finance and Operations. This is a role based full time from their site in Islington and is a permanent vacancy. The charity works with care leavers and at risk young people using drama, staging high profile theatre and film productions.
Reporting in to the CEO, the Head of Finance and Operations is responsible for managing the day-to-day operational, financial and legal aspects of the charity, the work it produces and its staff, ensuring successful delivery of all services. Accountable to the CEO, this person must ensure that the right balance is achieved between a programme of activity and prudent financial management. Some of the key responsibilities include strategic and financial planning, leading in the development and management of business plans. You will ensure realistic financial targets are set, work alongside the CEO to develop a robust, deliverable business plan for financial partnerships and will lead on the development and implementation of HR strategy and staff management policies. You will support the Fundraising team alongside the CEO, working with them to develop and manage a realistic weighted pipeline of trusts and foundations. You will also monitor funding agreements and renewals, support the preparation of corporate sponsorship contracts and over see the management of the office space.
The successful candidate will have prior experience managing finances, ideally for a charitable organisation or not for profit, however you do not need to be a fully qualified accountant. You will have team management experience with the ability to motivate and support staff and bring experience of embedding policies and processes to ensure smooth running of the organisation. You will be a self starter with the ability and drive to learn aspects of the role that you are not as familiar. The charity is open to candidates looking to develop and broaden their experience on the job and therefore you will not be expected to have strong experience in every area.
To apply please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
As a key part of our new organisational strategy there is a new structure in the Fundraising Directorate, designed to support significant income growth. An important part of the new leadership team would be an exceptional Head of Acquisition and Development to take on one of the most wide-reaching and influential leadership roles at Royal British Legion. This is a big, complex role with real visibility, offering the chance to shape how we attract, engage and build long-term relationships with supporters at a time of significant change.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role sits at the heart of how we grow and sustain our supporter base. You’ll be accountable for the strategic direction of supporter acquisition and development, owning the full journey from first engagement through to long-term value. With significant scope and autonomy, you’ll set clear direction, make confident decisions and ensure our approach is coherent, ambitious and built for scale.
Change and transformation are central to this role. You’ll lead the embedding of new processes, ways of working and decision-making frameworks across teams, bringing structure, pace and clarity in a complex environment. Working at senior level, you’ll influence across the organisation, lead our approach to creative, manage competing priorities and ensure delivery remains strong while our fundraising approach evolves.
We’re looking for a senior fundraising or marketing leader who can strategically think and engage with the challenges we face, to create the right solutions and sell them in across the organisation. Successful candidates will have deep, hands-on experience of leading large-scale acquisition and development in a complex organisation. You’ll be comfortable operating at leadership level, accountable for performance, and confident leading teams through change. If you’re motivated by scale, influence and the opportunity to shape the future of mass fundraising at a large and well recognised national charity, this role offers a rare and career-defining challenge.
You will be contracted to our Haig House London hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
First-stage interviews: 29 January – 2 February
- Interviews will last 90 minutes
- Candidates will be asked to complete a task as part of the interview
Second-stage interviews: TBC
- Successful candidates will be invited to a one-hour interview with an executive director
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.
The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.
This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
- Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
- Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
- Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
- Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
- Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
- Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
- Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
- Project management skills.
Desirable
- Experience within the charity sector, especially in fundraising or supporter engagement.
- Experience working with finance teams on reconciliation and Gift Aid processes.
- Qualification in data protection, data analysis, or a related discipline.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Philanthropy Lead
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Context
We are building a church-based movement against poverty, delivering the right messages at the right times to inspire action and support. Our goal is to strengthen the CAP supporter and church movement as we roll out our 2026 messaging: Poverty stops with us.
As a directorate, we call people to action. We invite members of the movement to:
-
Get help
-
Access the help they need when they are facing or vulnerable to financial crisis.
-
-
Give financially
-
Have abundant lives which generously share with others.
-
-
Partner with us
-
Be actively involved in the end to UK poverty as a partner, coach, volunteer or client.
-
-
Advocate for those in poverty
-
Belong to a shared vision that advocates for those most in need: a local and national movement.
-
-
Prayerful discipleship
-
Become followers of Jesus, living a life of discipleship where we pray for those in need.
-
We are driven to raise the necessary funds and partnerships needed to achieve CAP's vision of transformed lives, thriving churches, and an end to UK poverty. We collaborate with other fundraising and communications teams to provide a fantastic and rewarding supporter experience.
Purpose
The Philanthropy Leads, reporting to the Head of Philanthropy, are responsible for inspiring new prospective, cultivating and stewarding high-value donors into greater involvement with Christians Against Poverty. They aim to draw supporters closer to the work we do, deepening their relationship and support of CAP. Income from CAP’s major donors is vital for the future expansion of CAP in the UK.
Each Philanthropy Lead may be allocated one or more area of Philanthropy engagement in order to specialise in, but will be expected to support in any area as required. Such areas include:
-
Principle gifts
-
Philanthropy prospecting and development
-
Trusts and Foundations
Along with seeking direct support for the organisation Christians Against Poverty, there is also an expectation for the postholders to support the raising of funds for the wider movement, particularly for local Church frontline partners.
They themselves will be an experienced and confident relationship builder, communicator and fundraiser, cultivating relationships with high-value donors and partners to achieve ambitious targets.
Passion
Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.
Role
Accountabilities:
Strategic Implementation & Fundraising
-
Implementation of a strategic plan to significantly increase major donor income.
-
Implement a comprehensive fundraising strategy for major donor income, aligned with CAP's overall strategic priorities.
-
Execution of market research and competitor analysis to identify new funding opportunities and best practice in Philanthropic fundraising.
-
Build strong relationships with key internal stakeholders, in order to identify points of engagement and draft appropriate funding bids.
-
Represent CAP at high-level events and conferences to build relationships with potential donors and partners.
Major Donor Development
-
Manage a designated caseload of high-net-worth individuals or trusts, cultivating deep and meaningful relationships.
-
Conduct face-to-face meetings, personalised communications, and bespoke stewardship plans to cultivate and steward major donors.
-
Develop compelling restricted funding projects to attract major donor investment.
-
Implement a donor recognition program to acknowledge and celebrate major donor support.
Philanthropy Team Membership
-
A member of the Philanthropy Team of our Mission and Movement Directorate.
-
Providing peer support and development with other members of the Philanthropy Team, fostering a high-performing and collaborative environment.
-
Work with the Head of Philanthropy to set ambitious targets and KPIs for the postholder, ensuring they are aligned with overall fundraising goals.
-
Ensure the timely submission of funding applications and effective stewardship of grant and donor relationships.
-
Implement robust systems and processes for donor relationship management, data analysis, and performance tracking.
Impact & Reporting
-
Ensure that the CRM is updated with engagements, proposal submissions and engagement plans in a timely fashion.
-
Develop compelling narratives and impact reports that effectively communicate the impact of major donor support.
-
Track and analyse key performance indicators (KPIs) to measure the effectiveness of fundraising efforts and identify areas for improvement.
-
Provide regular updates on fundraising progress to the Head of Philanthropy.
Innovation & Best Practices
-
Stay abreast of current trends and best practices in major donor fundraising.
-
Implement innovative fundraising strategies, such as engaging new philanthropists, digital engagement, corporate engagement and high-impact events.
-
Evaluate philanthropy activities with the rest of the team and the Fundraising Insight & Innovation team to develop a deeper understanding of supporters and identify new prospects, making data-informed decisions.
-
Champion a culture of continuous learning and improvement within the Philanthropy Team.
-
Create opportunities for supporters to engage at a senior level and deepen their relationship with CAP, working with the CEO and other senior staff.
Communications & Campaign Management:
-
Plan philanthropy initiatives that in order to produce excellent bids, proposals, events, and reports, delivered on time and within budget.
-
Coordinate with the Brand and Digital Engagement teams to align messaging and campaigns.
-
Ensure philanthropy plans align with brand guidelines and fundraising regulations.
Measurable Outputs:
-
Implementation of an annual philanthropy plan that contributes to the wider long-term fundraising strategy.
-
Deliver assigned agreed annual income targets for philanthropy which may include:
-
Major Donor income
-
Trusts & foundations income
-
Corporate income
-
-
Deliver key philanthropy targets including:
-
Number of major donor prospects engaged and converted to a managed relationship
-
% of major donor caseload met
-
Number of trusts applied to
-
Average gift size from major donors
-
Culture:
-
Clearly live out and embrace the cultural values of CAP.
-
Clearly demonstrate a heart and passion for the charity.
-
Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
Being willing to pray with staff and fully engaged with our Christ-centred culture.
-
Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
-
Attendance at CAP staff conferences.
-
Completing all compulsory CAP training within given timescales.
-
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person
Education:
Essential:
-
HND level or equivalent experience of critical thinking
Desirable:
-
A relevant qualification in fundraising/marketing or equivalent in a relevant discipline (communications, sales).
Experience:
Essential:
-
Proven track record of success in securing significant major gifts (5-6 figures) from high-net-worth individuals.
-
Minimum 3 years of experience in high-value fundraising.
-
Demonstrated ability to build and maintain strong, long-term relationships with high-net-worth individuals.
-
Exceptional interpersonal, communication, and presentation skills.
-
Strong strategic planning, analytical, and problem-solving skills
-
Strong understanding of fundraising best practices and regulatory requirements.
Desirable:
-
Experience of managing budgets for projects and campaigns.
-
Knowledge of fundraising databases and CRM systems and Salesforce in particular.
Skills/ Abilities:
-
A proven fundraiser who can inspire, influence and deliver results
-
Strong negotiation and influencing skills, particularly in securing philanthropic support and building partnerships
-
Excellent interpersonal skills to build strong and collaborative relationships with internal and external stakeholders
-
Excellent and passionate written and verbal communication skills
-
Highly organised and able to manage competing priorities
-
Strong financial literacy, including experience managing budgets, tracking performance and forecasting income
-
Able to analyse complex situations, identify challenges, and make sound, data-driven decisions
-
A high level of emotional intelligence
Christian Commitment:
-
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.
-
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
-
A responsibility to ensure a safe environment in which CAP services can be delivered.
-
Identifying children and adults where there may be safeguarding concerns.
-
Following the CAP Safeguarding policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
Key info
Closing date: Sunday 25th January 2026 at 23:59.
Annual salary: £42,400
Hours: 37.5 hours per week (full time)
Contract length: 3 years initially, with contract extension subject to funding
Location: UK based, mainly remote with occasional in person work
The role
TransActual is recruiting a Communications Lead to join our rapidly growing team. You’ll be working alongside our board and Senior Management team to develop and implement a communications strategy across all media channels that supports the accurate representation of TransActual’s work to the wider world and our mission to advocate, empower and inform.
We are looking for someone with strong interpersonal skills both in terms of understanding and responding to underlying questions in a sometimes hostile media environment, identifying the effective ways of proactively and reactively communicating about our advocacy goals, and working closely with our Policy Lead, Director of Operations and for Healthcare, staff team, board and volunteers to achieve that.
Your responsibilities will include, but not be limited to, the creation of a communications strategy, communications processes, protocols and standards, press releasing and liaison, and line management of our communications officer. You will be responsible for forward planning of communications where events are foreseeable and will also be required to enable rapid and sensitive response to unpredictable events and consequent media inquiries.
An in-depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.
We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.
TransActual are working towards a world where trans people can live safely, in dignity and with access to the healthcare that we need.



The client requests no contact from agencies or media sales.
Accountable to: Director
Responsible for: No direct reports
Salary: £50,000 per annum
Type: Three-year fixed term contract associated with fixed funding. Flexible working arrangements are available. Candidates are encouraged to share any flexibility requirements or proposals when applying.
The Head of Development will work closely with the Director to manage relations and raise funds from Trusts, Foundations, Corporates and Individuals to support the Gallery’s mission.
They will lead the strategic planning, execution and growth of the gallery's fundraising efforts. This includes securing major gifts, cultivating donor relationships, leading fundraising campaigns and developing income streams from individuals, trusts, foundations and corporate sponsors.
As a key member of the senior management team, the Head of Development will ensure that philanthropic support aligns with the gallery’s mission, vision and long-term financial sustainability.
Main duties and responsibilities
Fundraising Strategy & Leadership
- Develop and implement a comprehensive fundraising strategy to support the gallery’s exhibitions, public programming, capital renewal and endowment.
- Lead and manage, with the Director, all fundraising activities including annual giving, major gifts, legacy giving, membership, grants and corporate partnerships.
- Set annual income targets and monitor progress, adjusting strategies to ensure goals are met.
Donor & Stakeholder Engagement
- Build and manage relationships with major donors, patrons and sponsors.
- Oversee donor communications, appropriate acknowledgements and stewardship activities to maintain and deepen engagement.
- Represent the gallery at fundraising events, networking functions and relevant public engagements.
Campaigns & Special Initiatives
- Design and implement major fundraising campaigns, including gala events.
Grants & Proposal Writing
- Identify and pursue funding opportunities from trusts and foundations.
- Supervise grant writing, reporting, evaluation and compliance processes.
Collaboration & Reporting
- Work closely with curatorial, marketing and education teams to align fundraising with programming.
- Provide regular fundraising reports and forecasts to the board.
- Support the Board of Trustees and Fundraising Committee with strategy, materials and coordination.
Person Specification:
Experience
- Proven track record (3 years) in fundraising roles, preferably within the arts, cultural or nonprofit sector.
- Exceptional communication and relationship-building abilities.
- Knowledge of fundraising regulations and donor data systems.
- Strategic thinker with a passion for the arts and community engagement.
Desirable skills and abilities
- Creative approach to donor engagement and storytelling.
- Excellent organisational and communication skills.
- Excellent relationship management skills.
- Experience with legacy and endowment fundraising.
- Existing networks in the arts or philanthropic community.
Personal
- Flexible team member with the ability to collaborate and support other colleagues.
- Excellent interpersonal skills.
General
Undertake any other duties as may be reasonably required by the Director.
The role may involve occasional evening and weekend working, as well as early morning and late evenings, for which time off in lieu will be given.
REF-225 793
Head of People
We are delighted to share this new and exciting opportunity for a Head of People to join a values-driven and dynamic organisation.
Position: Head of People
Location: Manchester
Salary: £48,985 per annum (pro rata to 21 hours – £29,391)
Hours: Part-time, 3 days per week (21 hours)
Contract: Permanent
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Friday 16 January 2026
Interviews: Tuesday 27 January 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role:
As Head of People, you will lead all people-related activity across the organisation, providing practical and professional HR leadership. Reporting to the Shared Services Lead, you will drive the delivery of the People Plan, ensuring people practices reflect co-operative values and support strategic goals.
This role offers the opportunity to shape organisational culture, support senior leaders and help create an inclusive, engaging workplace where people can thrive.
Key responsibilities:
HR leadership and delivery
- To lead the organisation’s HR function, managing internal HR resource and external providers where required.
- To support the CEO, Shared Services Lead and Leadership Team in developing and delivering the People Plan, ensuring practical implementation and measurable progress.
- To advise and support the Leadership Team on workforce planning, recruitment, learning and development, performance and wellbeing.
- To develop and maintain fair, transparent and financially sustainable pay, grading and reward structures aligned with organisational values.
- To prepare and present HR reports and papers to the Leadership Team, Board and Committees, including the Remuneration Committee.
- To support the Remuneration Committee with expert HR advice, including the development of appraisal processes for senior roles.
Policy, compliance and governance
- To ensure HR policies are up to date, legally compliant and aligned with co-operative values.
- To support effective HR governance, including reporting, risk management and equality impact assessments.
- To lead regular policy reviews and staff consultation, ensuring consistent and fair application across the organisation.
Organisational development and culture
- To work closely with the Shared Services Lead and Leadership Team to foster a positive, collaborative and values-led culture.
- To coordinate and deliver learning and development programmes that build organisational capability.
- To support internal communications and engagement activity that strengthens trust and collaboration.
Employee relations and HR operations
- To line manage the HR Coordinator, ensuring delivery against organisational priorities.
- To provide professional HR advice to managers on employee relations, recruitment and performance matters, seeking legal advice where appropriate.
- To maintain constructive relationships with recognised trade unions, ensuring effective consultation.
- To oversee recruitment, onboarding and exit processes, ensuring a positive and inclusive employee experience.
- To ensure accurate HR records are maintained and confidential information is handled appropriately.
About you:
To be successful in this role, you will be passionate about people, values-driven leadership, and creating inclusive and supportive workplaces.
You will bring:
- A Level 7 CIPD qualification or equivalent experience
- Proven experience as an HR Manager or similar senior HR role, ideally within a values-led or membership organisation
- Strong knowledge of UK employment law and HR best practice
- Experience developing and delivering people strategies that support organisational growth
- Excellent communication and influencing skills
- The ability to manage sensitive issues with professionalism and discretion
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Head of HR, HR Manager, People and Culture Lead, Senior HR Business Partner, Director of People, or HR Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ESPE is Europe's leading and largest charity focused on improving the clinical care of children and adolescents with endocrine conditions. We aim for excellence in clinical care, research and education through innovation, collaboration and technology. Our charity is growing its membership and activities at pace, and we are now searching for a Finance Manager who will be the first member of the permanent staff team who is a qualified accountant.
The Finance Manager role will make a significant difference to how we manage our finances, at an operational and strategic planning level. We are looking for an individual who is excited by the prospect of transforming our financial governance and management.
Role overview:
The Finance Manager will work closely with the CEO, Treasurer, and bookkeeper to manage daily financial functions, ensure regulatory compliance, and drive financial performance - including budgeting and forecasting.
• Contract and working conditions: This is a fixed-term role (initially 18 months) which we envisage will transition to a permanent position. Hours will initially be 17.5 hours per week with remote and flexible working arrangements. Candidates must have the right to work in the UK and be based in the UK.
• Strategic responsibilities: The Finance Manager will support financial target delivery, ensure robust financial systems, and align financial processes with organisational growth and strategy.
• Operational duties: Responsibilities include preparation of management accounts and all financial reporting, cash flow forecasting, grant management, VAT and tax compliance, audit support, and process improvements. The role also involves liaising with external suppliers and stakeholders and overseeing payroll and pension scheme implementation and management.
• Governance and compliance: The Finance Manager will ensure adherence to the requirements of the Companies Act, Charities Act, and HMRC regulations, ensuring we prepare and submit our statutory accounts on time. You will coordinate the annual audit, review internal controls, and report financial risks to the ESPE leadership.
• Leadership and collaboration: The role includes providing financial guidance to coordinators and teams to support informed decision-making.
• Required experience and skills: Candidates must be a qualified accountant (ACA/ACCA/CIMA/AAT/ICAEW) with at least three years experience in financial or management accounting, preferably in a professional body or learned society. Proficiency in accounting software, and having significant knowledge and understanding of VAT (ideally across Europe), analytical skills, communication, and project management skills are essential.
• Personal attributes: The ideal candidate will demonstrate strong attention to detail, resilience, collaborative skills, ability to manage multiple priorities, and alignment with ESPE’s mission. You should be proactive, enjoy challenge, be capable of working under pressure, and skilled in influencing and strategic thinking. Must be willing to travel to Europe as required (2-4 times per annum).
Benefits:
- 30 days annual leave, plus UK Bank Holidays
- Flexible working
- Matched pension scheme (up to 7% of salary)
- Employee assistance programme
- European travel
First interview date: 20th February, online.
Candidates must submit a CV and covering letter. The covering letter should demonstrate an understanding of ESPE and the current compliance challenges we have faced in recent years.
The client requests no contact from agencies or media sales.
The Head of Delivery leads Home-Start Camden & Islington’s family support services, delivering high-quality, responsive support that puts children and families at the heart of everything we do.
The role brings together strategic leadership, operational management and frontline oversight, ensuring services are safe, effective and responsive to the diverse needs of local families. The Head of Delivery will lead and support a team of staff and volunteers, foster a culture of learning and reflective practice, and build strong partnerships with local organisations, health professionals and statutory agencies to improve outcomes for families.
With extensive experience of working in and leading services for children and families, the postholder will ensure robust safeguarding, quality assurance and impact monitoring across services, using evidence and feedback to drive continuous improvement. They will play a key role in shaping the future of Home-Start’s services in Camden & Islington, championing the organisation’s values and its commitment to equality, diversity and inclusion in everything we do.
Key Responsibilities
Leadership and Management
-
Lead, motivate, and support a diverse team of staff and volunteers, fostering a culture of learning, reflective practice, and high-quality service delivery.
-
Line manage Family Liaison Managers and the Community Project Manager, providing supervision, performance management, professional development, and wellbeing support.
-
Oversee volunteer recruitment and management processes, ensuring they are effective and aligned with organisational standards.
-
Act as deputy to the CEO, providing leadership and oversight in their absence and supporting strategic decision-making.
Service Delivery Oversight
-
Ensure the delivery of family support services meets organisational standards, safeguarding requirements, and the needs of local families.
-
Monitor operational processes, including referrals, caseload management, and community project delivery, ensuring staff and systems operate effectively and efficiently.
-
Oversee projects and community events, ensuring they are delivered successfully and aligned with organisational priorities.
Safeguarding, Quality, and Impact
-
Maintain robust safeguarding policies and procedures across all services, ensuring staff are trained and supported in safeguarding responsibilities.
-
Implement and oversee quality assurance and impact monitoring systems, using data, feedback, and evaluation to inform decision making and continuous improvement.
-
Ensure compliance with statutory and organisational standards, including legislation relating to children, families, and volunteer management.
Partnerships and Stakeholder Engagement
-
Develop and maintain collaborative relationships with local services, health professionals, statutory agencies, and voluntary sector organisations to strengthen outcomes for families.
-
Represent Home-Start Camden & Islington externally at meetings, networks, and partnership forums.
-
Advocate for the needs of families in Camden & Islington and contribute to service development informed by local community needs.
Strategic Contribution
-
Contribute to organisational strategy, planning, and policy development, ensuring operational delivery aligns with Home-Start Camden & Islington’s goals.
The client requests no contact from agencies or media sales.
Salary: £65,000–£75,000
Hours: 37.5 per week
Location: Barnsley Hospice (Gawber) & Retail Hub (Dodworth)
Barnsley Hospice is seeking an inspirational Director of Income Generation to lead the strategic growth of our fundraising, retail, marketing and communications activity. As a key member of our Executive Leadership Team, you will shape the future of our income strategy to ensure we can continue delivering exceptional care for local people and their families.
In this pivotal role, you will:
- Lead the development of innovative, sustainable income streams across fundraising, retail and commercial partnerships
- Strengthen our brand, communications and digital presence to grow awareness and engagement
- Build strong relationships with donors, supporters and partners
- Provide expert strategic leadership, governance and insight to colleagues, trustees and stakeholders
- Inspire and develop high‑performing teams who live our values and deliver meaningful impact
If you are a visionary, collaborative leader with a passion for making a difference in your community, we would love to hear from you.
If you wouldlike to apply please upload your CV and covering letter.
Please explain your interest in Barnsley Hospice and how your skills and experience reflect the person specification for the role.
An informal visit to the hospice to meet our CEO/Chief Nurse and relevant teams is an essential step in the application process and must take place before the deadline.
Barnsley Hospice is committed to Equality, Diversity & Inclusionin all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Barnsley Hospice.
Any candidate who identifies themselves as disabled will be shortlisted if they meet the essential criteria for the role. Essential criteria can be found in the job description and person specification for the role. If you require any accessibility adjustments ,please contact a memberof the HR team
The closing date for applications is midnighton Sunday 18 January 2026.
The shortlist of candidates will be determined the following week.
Panel interviews will take place on Thursday 5 February 2026.
Be part of shaping a sustainable future for Barnsley Hospice.
Apply now and help us deliver care, compassion and support when it matters most.
The client requests no contact from agencies or media sales.
The Tours & Projects Manager is responsible for the planning, coordination and delivery of several key areas of the Orchestra’s core performance activity, including but not limited to: international stand-alone concerts, tours and residencies; UK tours, engagements and festival performances; commercial recordings and special projects.
Working in a fast-paced environment as part of a friendly, fun and creative team, the role of Tours & Projects Manager provides a unique opportunity to work with leading musicians and conductors. Excellent organisational and budgeting skills, attention to detail, innovative thinking and a flexible approach to working will help you manage, develop and execute a diverse range of projects to the highest standard.
With oversight from the Senior Concerts Manager and Concerts Director, the post-holder will work closely with the Concerts Coordinators, Concerts Assistant and the Orchestra Operations Team in the delivery of outstanding performances in territories as varied as the UK, USA, Asia and Europe.
Key Responsibilities
-
Planning and coordinating of all international tours and residencies undertaken by the Orchestra,
-
Planning and coordinating of UK-based performances, engagements and tours outside of the Orchestra’s core regional residencies.
-
Planning and coordinating commercial recordings and special projects, shared with Concerts & Projects Manager, according to orchestra schedule.
-
Developing and managing detailed itineraries, travel schedules, visas, freight and accommodation for musicians, artists, staff and equipment.
-
Preparing project budgets, managing and maintaining set budgets and final reconciliation and invoicing, including international tax applications on behalf of the Orchestra.
-
Liaising with the Orchestra’s Head of Production and Stage Managers regarding practical arrangements for all concerts and projects, including, but not limited to, stage plans, stage extensions, ATA carnet applications; truck requirements, second instruments etc.
-
Liaising closely with the Orchestra Librarians on orchestrations and editions for repertoire being performed or recorded.
-
Supervising the Concerts Coordinators and Assistant in the practical delivery of contracts, PPE letters, technical riders, dressing room and security lists, rehearsal venue bookings, flight and hotel lists etc.
-
Keeping abreast of all relevant agreements and updates from the Association of British Orchestras and Musicians’ Union concerning touring best practice and regulation.
-
Liaising with the Orchestra Committee and Artistic Committee regarding player matters as directed by Senior Concerts Manager/Concerts Director.
-
Travel with the Orchestra on all international tours and attending concerts & projects within the UK as necessary.
-
Upholding and demonstrating the Orchestra's values. Representing the Philharmonia with utmost professionalism at all times.
-
Undertaking such other duties as may reasonably be required by the Company.
Skills and Qualifications
Essential:
-
Minimum three years’ managerial experience in classical music administration preferably with a focus on tour management
-
Demonstrable experience in performance production and scheduling; including knowledge of international visas, tax and travel.
-
A passion for orchestral music;
-
Meticulous attention to detail;
-
Self-motivated and a diligent worker;
-
Excellent organisational skills, with the ability to prioritise whilst working across a wide range of projects at any one time;
-
Excellent interpersonal skills, both written and verbal being able to converse with a wide range of stakeholders;
-
Ability to problem solve independently, quickly and under pressure;
-
Ability to find creative solutions independently;
-
Ability to work as part of a team; Ability to motivate junior colleagues;
-
Demonstrate hands-on and positive attitude during projects;
-
Willingness to work unsocial hours, including evenings and weekends; and to travel outside London and the UK, as required.
Desirable:
-
Skills in concert management
-
Previous employment with a symphony orchestra
-
Knowledge of the working practices of a professional orchestra (including ABO/MU agreements that apply to a professional freelance orchestra)
-
Knowledge of orchestral repertoire
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35, working Sunday - Thursday, 9am-5pm
Salary: £28k-£34k pa depending on experience and knowledge
Closing date for applications: Saturday 31st January 2026. First round interviews will be conducted via Microsoft Teams; interested candidates are encouraged to apply as early as possible
________________________________________________________________________________________
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
At our North West London Home, we are recruiting a Head of Kennels who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Kennel and Animal Care staff and volunteers. We care for up to fifteen dogs on site, in addition to dogs placed into foster homes. Our Head of Kennels is responsible for managing the day-to-day smooth running of our kennels and maintaining the wellbeing of all dogs in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.
This is a high profile and hugely important role for Mayhew as our Head of Kennels oversees each dog's journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Kennels is instrumental in ensuring that our dogs have all they need - from feeding, exercising, cleaning, and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Leading a small team, our Head of Kennels is responsible for managing all aspects of our dog in-takes, adoptions, fostering and Pet Refuge (read more here), managing our capacity to ensure we help as many dogs as we can and ensuring our dogs are rehomed to a home suited to their individual needs as soon as possible.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs who rely on us.
Generally, you will:
- Lead and manage our kennels and ensure the very best care and support is given to each of our dogs
- Proactively, collaboratively and resourcefully maintain relationships with volunteers, foster carers, adopters, other rescue managers and other colleagues in the wider Mayhew community
- Manage your team in an inclusive and collaborative way, enabling and empowering them
- Engage and collaborate with senior staff to ensure effective delivery of our strategic and operational goals
To be successful in this role, you need relevant experience in:
- Experience working with dogs, preferably in a shelter environment
- Knowledge of dog behaviour, training and welfare
- Experience of successfully motivating, managing, and developing a high performing team and managing performance
- Experience of effectively managing competing and changeable priorities, a high workload and multiple complex issues and tasks
Please note that successful candidate(s) will be asked to evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
The client requests no contact from agencies or media sales.




