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Page 13 of 17
Age UK Croydon
Croydon, Greater London (Hybrid)
Thornton Heath, Greater London
£39,000 per year
Full-time
Permanent
Job description

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. 

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers,  2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.  The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

  • Monitor and manage workload, organise schedules, ensuring that services are delivered effectively,
  • Ensure quality processes are followed for service delivery against key performance indicators
  • Oversee and monitor accurate data recording and monitoring
  • Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
  • Oversee recruitment and support for volunteers across the service.
  • Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
  • This list is not exhaustive.
Application resources
Organisation
Age UK Croydon View profile Organisation type Registered Charity Company size 51 - 100

Our mission is to reach, involve, support and connect people so they can age well in Croydon.

Posted on: 26 February 2026
Closing date: 09 March 2026 at 13:41
Tags: Customer Service, Data Entry, Health / Medical

The client requests no contact from agencies or media sales.