Senior supporter services administrator jobs

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £31,800 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 13 January 2026 at 10.00am 

Interview date: Wednesday 21 January 2026 

This is a 6-month fixed-term maternity cover. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for an enthusiastic and motivated Corporate Partnerships Officer to help us build on this momentum. 

An experienced corporate fundraiser or business to business sales professional, you will have generated income from partnerships before in similar roles. You will be target focused and able to use a wide range of corporate and commercial products to secure, retain, develop and grow long term income generating partnerships. You will be ever-curious, always seeking to improve your skills and adopt new approaches. 

Experience required 

You’ll have previous experience of: 

• working in fundraising or experience of working in an income generating position in a client facing role 

• developing relationships with key clients and individuals 

• managing multiple client accounts in a commercial and/or charity setting and maximising income from these through proactive stewardship 

• researching and developing new business opportunities 

• the development and delivery of compelling proposals, presentations and pitches 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience. 

Starting salary in the range of:  £33,141 to £35,855

Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events. 

Pension: USS

Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package.

Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month).

Reports to: Director of Operations and Membership

 

Purpose:

The Events and Communications Officer will be responsible for supporting both membership events and communications activities.  The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs.  This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels.

Key Responsibilities

Membership and Events Support

1. Working closely with the Membership and Events Manager to deliver  strategies for recruiting, retaining, and engaging members. 

2. Maintain and update the CRM system, ensuring accurate records and consistent data standards.

3. Support the processing of membership applications, renewals, and enquiries in a timely and professional manner. 

4. Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed.

5. Support with the preparation of regular reports on membership numbers, trends and engagement activities. 

6. Work  closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey.

7. Input membership invoices and payments into Xero or relevant systems.

Communications Support

1. Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities.

2. Manage planned activities on all social media platforms, including content creation and community engagement.

3. Proofread and distribute press releases, newsletters, and other communication materials.

4. Maintain and update the organisation's website with relevant news and content.

5. Managing the press inbox.

6. Monitor media coverage and help prepare reports on media performance.

7. Create engaging content for various platforms.

The postholder will also be expected to:

1. Actively support the delivery of the GuildHE strategy.

2. To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.

3. Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.

4. Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff.

5. Gather feedback from HE institutions and use this to inform the continuous improvement of our services.

6. Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.

7. Represent GuildHE externally on a range of HE sector groups and projects where appropriate. 

8. Deputise for the Membership and Events manager, and the Communications manager as appropriate.

9. Undertake any other reasonable duties as may be required.

Person Specification

Core Skills:

• Strong written and verbal communication.

• Excellent organisational and time management.

• Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite). 

• Ability to work independently and as part of a team.

• Ability to coordinate multiple tasks and meet deadlines.

• An ability to build relationships within our team, with members and with media contacts.

• Understanding of current media trends and best practices.

Core Attributes

• Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail

• Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment.

• An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.

Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field.

Ideal Experience:

• At least one (1) year’s experience in membership support, communications, or an administrative role. 

• Proven experience in social media management and content creation.

• Experience with CRM software and email marketing platforms.

• Experience in the tertiary or higher education sector.

• Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like). 

Context and Background

The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate.

Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships.

The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals – their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals.

The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI.

With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans.

Job purpose

· To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards

· To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric

· Build and manage relationships with senior volunteers and board members, maximising long-term support and value

· Provide operational support and management of volunteer partnerships & projects

Key relationships - Internal

· Member of the Volunteer Board Fundraising team

· Reports to a Fundraising Manager, Volunteer Board Fundraising

· Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory

· Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement

· Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant

Key relationships - External

· Volunteer board chairs, members and regional ambassadors

· Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity

· Agencies, venues and suppliers supporting volunteer fundraising

· External peers and networks within the volunteer fundraising sector

Main duties and responsibilities

Contributing to Volunteer Partnerships Strategy and Income

· Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards

· Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value

· Lead on delivery of specific fundraising projects

· Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth

· Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives

Managing Volunteer Relationships

· Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC’s mission

· Provide tools, resources and guidance to volunteers to support their fundraising and advocacy

· Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications.

· Develop and create engaging materials for external audiences

· Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity

Collaboration and Centre of Excellence

· Act as a centre of expertise for volunteer-led fundraising across the NSPCC

· Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns

Budgeting, Finance and Evaluation

· Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure

· Work with the Fundraising Manager to ensure accurate data capture and reporting

· To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. 

Responsibilities for all Staff within the Income Generation directorate

· To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. 

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. 

· To adhere to all the NSPCC’s standards, policies and procedures. 

· To evidence an understanding of and commitment to the NSPCC’s values and behaviours. 

· To maintain an awareness of and comply with data protection regulations and internal data protection policies. 

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. 

· To work in a manner that facilitates and encourages inclusion. 

· To be proactive in identifying ways to improve personal and team performance 

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures 

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news

· A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships.

2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable.

3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive.

4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning.  A track record of achieving financial and departmental objectives. 

5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK.

6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way.

7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team’s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome.

8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives.

9. Proven ability to demonstrate initiative and creativity. 

10. Experience of a fundraising CRM package is desirable but not essential; training provided. 

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Contract type

Permanent

Location

Whittington

Hours

22.5 hours per week – Monday to Friday

Annual salary

Band D - £31,168.36 to £38,129.42 - pro rata for part time hours

Review date

28/12/2025

Reporting to the Deputy Director of People and Organisational Development you will ensure the accurate and timely processing of the group end to end hospice payroll. This role is key in the workflow of payroll and pensions payments. The role will adhere to compliance with relevant regulations.

They are responsible for ensuring accurate, timely and compliant monthly payroll processing. This role works closely with the Finance and HR teams to establish, maintain and follow clear processes and controls

You will line manage the payroll administrator.

Qualifications

Essential

·High level of numeracy

Desirable

·CIPP or equivalent payroll qualification

Knowledge and experience

Essential

·Have a clear understanding and knowledge of SAGE payroll or other payroll systems

·Have a good demonstrable working knowledge of PAYE legislation, National Insurance, Pension, Statutory Maternity/Paternity Pay and Statutory Sick Pay

·Knowledge of pension payments schemes (including NHS pensions)

·In depth knowledge of end-to-end payroll function

·High level of GDPR/Data Protection Act 2018 knowledge

Desirable

·Experience of working in the charity sector

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Be able to plan, prioritise and organise own workload without direct supervision to complete tasks in line with hospice deadlines

·Strong excel skills

·Strong ability on reporting and analysing data

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Hybrid with 1 - 2 days per week in London (Camberwell) and some occasional travel 

Ref: EDCR-261             

Join Us as Executive Director of Corporate Resources

We are seeking an exceptional leader to join us as Executive Director of Corporate Resources. In this pivotal role, you will provide strategic leadership and operational management for our Finance, IT, Central Services (including property & facilities, Health and Safety, and Office Management), Data Protection/Information Security, procurement, and contract management functions.

About the Role

As Executive Director of Corporate Resources, you will play a key role in supporting the CEO, Board, and Leadership Team to deliver our vision and strategic aims, with a primary emphasis on financial leadership. You will act as a trusted advisor, lead critical projects and programmes, and ensure the smooth running of essential organisational services.

Key Responsibilities

• Advise the CEO and Board on policy and strategic decisions relating to Corporate Resources
• Lead, manage, and develop the Finance function, ensuring robust financial planning, management, reporting, and compliance
• Oversee IT strategy and provision, ensuring technology meets organisational needs and information security standards
• Lead Central Services, including property and facilities management, procurement, health & safety, and administration
• Provide timely, accurate financial information and analysis to support decision-making
• Develop a culture of business partnering, customer focus, and continuous improvement
• Lead major projects and financial sustainability initiatives

About You

We’re looking for someone who:

• Qualified accountant (e.g., ACA, ACCA, CIMA)
• Significant experience managing finance teams in a complex organisation (ideally charity/public sector, £20m+ income)
• Proven track record of leading corporate services (finance, IT, property, facilities, admin)
• Experience managing multiple income streams and ensuring effective cost recovery
• Strong understanding of property management, health & safety, and risk
• Experience in strategic project and programme management
• Able to influence and advise senior colleagues and Boards

Role Details

• Location: Flexible/Hybrid with national travel
• Hours: Full-time, 35 hours per week
• Salary: £89,000 pa (inclusive of London weighting if applicable) 
• Holiday: 30 days + bank holidays
• DBS: Basic DBS check required

Recruitment Timeline

• Application Deadline: 9:00am on 26 January 2026
• Interview Date: 4 February 2026

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Compliance Officer

We are looking for a detail-oriented and proactive Compliance Officer to join a mission-driven organisation dedicated to transforming the lives of care-experienced young people through sustainable employment.

You will be working for a respected charity that supports young people facing significant barriers, ensuring that high-quality, accurate data underpins service delivery, reporting, and funding compliance. If you are passionate about data integrity, continuous improvement and supporting frontline teams to achieve impact, this role could be a great fit.

Position: Compliance Officer
Location: London Waterloo (hybrid – minimum of 2 days per week in the office)
Salary: Up to £35,000 per annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week (Monday to Friday)
Benefits: 27 days annual leave plus the 1st Friday of every month as a half day
3% pension contribution after 3 months of service

Closing Date: Sunday 18th January 2026 at 11.59pm

About the Role

As Compliance Officer, you will play a vital role within the Careers Team, working closely with Career Specialists and the Systems and IT Manager to ensure that data is accurate, consistent and captured in a timely way.

High-quality data and reporting are essential to demonstrating impact, meeting contractual requirements and securing funding. You will support compliance across systems and processes, contribute to continuous improvement, and help ensure the organisation meets its obligations under GDPR and data protection legislation.

Main Duties and Responsibilities

• Work collaboratively with the Careers Team to ensure data is captured accurately and entered into the database on time
• Support the development, review and continuous improvement of data processes and compliance procedures
• Deliver staff training on compliance, data quality and reporting processes
• Support stakeholder and contract meetings, including evidencing compliance against contractual requirements
• Maintain a strong working knowledge of GDPR, the Data Protection Act 2018 and ICO guidance
• Work with the Systems and IT Manager and senior leadership to ensure organisational compliance
• Support the production of accurate records of service delivery, including monthly reports, KPIs and contract monitoring
• Contribute to a culture of accountability, quality and continuous improvement across the team

About You

You will be highly organised, analytical and confident working with data and processes.

You will enjoy working collaboratively with frontline teams, supporting them to understand and meet compliance requirements without losing sight of the organisation’s mission and values.

You will be comfortable managing multiple priorities, confident communicating with colleagues at all levels, and motivated by contributing to meaningful social impact.

Experience, Qualifications and Skills

Essential:

• Strong attention to detail with the ability to follow and implement processes accurately
• Excellent written and verbal communication skills
• A collaborative, supportive approach to working within a team
• Ability to identify opportunities for process improvement and communicate these confidently to senior staff
• Experience managing multiple priorities and working to deadlines
• Good IT skills, particularly Excel, with experience using databases or CRM systems
• Resilient, positive and resourceful, with the ability to work effectively in complex environments

Desirable:

• Experience working with vulnerable or disadvantaged young people

• Understanding of statutory contracts, KPIs and evidencing requirements
• Experience working with Salesforce or similar CRM systems

If you are passionate about data quality, compliance and supporting teams to deliver meaningful outcomes for young people, we would love to hear from you.

To apply, you will be asked to submit your CV along with a covering letter outlining how your experience and skills meet the requirements of the role.

You may have experience in roles such as: Compliance Officer, Data Officer, Monitoring & Evaluation Officer, Systems Administrator, Operations Officer, Programme Support Officer, or similar compliance and data-focused roles.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are excited to be hiring a Young Women’s Worker to join our team and invest in the lives of young women across Tower Hamlets. This role is all about building positive, supportive relationships, creating safe and empowering spaces, and helping young women grow in confidence, resilience, and self-worth. The successful candidate will be passionate about mentoring, advocacy, and working alongside young women as they navigate life’s challenges, discover their strengths, and shape their futures. If you are committed to making a meaningful difference and have a heart for supporting young women to thrive, we would love to hear from you.

Please send us your CV and a cover letter detailing your suitability for the role. The role description and person specification can be found on our website.

National Learning and Development Coordinator
 
ABOUT THE ROLE
 
Hours of work: 37.5 hours per week, full time
Salary: £38,870.89 per year (plus London Weighting if applicable)
Place of work: London, or within commuting distance to one of L'Arche's Communities
Contract Type: Full time, permanent
Closing date: Sunday 18th January 23:59
 
This position does not offer visa sponsorship.
 
Main purpose of the role:
The Learning and Development Coordinator is key to setting and maintaining the strategic direction for the people and culture team, as part of the learning and development function in L'Arche. This role provides direction and support to L'Arche Communities in the UK, focusing on learning and development in service of the Mission, and our national and regulatory requirements. 

The Learning and Development Coordinator provides line management to the National Learning and Development team, supporting and overseeing the coordination of key areas of learning.

In close partnership with national and local learning and development structures, they will ensure the implementation of objectives identified in the national and local community's learning and development strategic priorities.
 
Key essential criteria:

• Proven experience of developing and delivering learning and development plans aligned to L'Arche's needs and regulatory requirements;
• Experience of line management, including coaching, support, and performance management of employees and volunteers;
• Strong understanding of learning pathways, skills frameworks, and evaluation of impact; 
• Knowledge of mandatory and regulatory training requirements, including safeguarding;
• Experience of using or managing a Learning Management System (LMS); 
• Experience in a learning and development role, ideally within a charity, social care or health organisation;

You can find more details about L'Arche on our website.
 
Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.
 
Please download the recruitment pack for more details and a full job description and person specification. 
 
The closing date for applications is: Sunday 18th January 23:59
 
Interviews are expected to take place in the week beginning 26 January 2026.
 
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.

We also reserve the right to close the advert early if we receive enough suitable applications.
 
To apply, please answer the questions on our online application form.
 
Please also read our privacy notice for job applicants.
 
REF-225 795

The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission’s Fundamental Standards of Care.

The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation’s policies and procedures.

To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council.

To lead and promote VCP’s philosophy, values, aims and approach in providing high quality homecare services.

To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget.

To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.

Manage the Safety and Quality of the Organisation

· Ensure that the service meets all the quality control requirements to remain compliant at all times.

· Be responsible for the safe delivery of the service in line with legislative requirements and the organisation’s policy and procedures.

· Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times.

· Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management.

· Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures.

· Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care.

· Understand and monitor health and safety in the workplace and in the field.

· Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation.

· Carry out investigations relating to the quality of the service and use findings to make improvements.

· Be prepared to work flexibly to ensure the safe delivery of the service.

Provide a Good Service to the Client

• Promote the rights of each client and keep their wishes at the centre of their care and support.
• Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support.
• Make sure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks.
• Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
• Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
• Keep all information about client and their families secure and confidential.

Leadership

· To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements.

· To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process.

· Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities.

· Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times.

· Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date.

· To attend meetings and provide regular reports.

· To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns.

· To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care.

· To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies.

· To maintain professional accountability for:

o care delivered

o care premises and resources

o training and supervisions to staff providing care

· To be accountable and responsible for the provision of care throughout the operational day.

· To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents’ needs holistically, is person centred and that all care is evidenced based.

· Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service.

· Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained.

· Demonstrate and lead by example in the delivery of care and effective use of resources.

Staff Management

· To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards.

· Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual.

· Manage the effective recruitment, induction, training and performance of the office and field staff teams.

· Identify ongoing training needs and ensure staff are up to date with current best practice.

· To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff.

· To promote a teamwork approach through strong leadership in an open and friendly working environment.

· Be responsible for the on–call rota.

· Actively promote, develop and maintain an environment, which encourages lifelong learning with staff.

· Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care.

· Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development.

· Identify own learning needs and take responsibility for own professional development 

Additional Information

· The post holder must at all times carry out their responsibilities with due regard to the Charity’s Equal Opportunities Statement.

· Work in line with the Charity’s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.

· Confidentiality of residents to be maintained at all times.

· The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity.

· An understanding of administering medicines.

· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR.

· The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing.

Genuine Occupational Requirement

We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity.

The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post.

Candidate Specification 

Essential Criteria 

Experience and skills

· Excellent leadership and management skills.

· Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.

· Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust.

· Ability to support client with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.

· Experience of care services, risk assessment and person centred care and support.

· Experience of regulatory frameworks for Domiciliary services such as Care Standards and the Care Quality Commission.

· Effective strategic and operational planning of workloads so clients receive the services they expect.

· Financial management including budgetary control.

· Good administrative skills and computer literacy.

· Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.

· Ability to maintain clear written and electronic records and to follow statutory reporting procedures.

· Ability to implement Vincentian Care Plus’ policies, procedures, and instructions.

· Experience of managing the delivery of social care services as a registered manager (desirable).

· This list is not exhaustive and from time to time you may be required to undertake additional duties.

· This job description will be updated from time to time at the discretion of management in response to changing business needs.

Personal attributes

· Caring and compassionate towards people in need of care and support.

· Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own.

· Strong commitment to non-discriminatory care practice.

· Commitment to respecting the rights of client at all times and to promoting their privacy, dignity and independence throughout their lives.

· Dedicated to governance and delivering high quality services.

· Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions.

· Excellent time keeper and reliable and professional.

Knowledge and understanding

· Good standard of education with good literacy and numeracy skills.

· Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.

· Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.

· Understanding of the tendering process and the ability to prepare tenders and deliver presentations to Commissioners.

· Must have NVQ L5 qualification in Leadership and Management Health and Social Care or equivalent, or be willing to work towards a relevant management qualification.

· Working knowledge of Safeguarding procedures in adult care, and how to recognise abuse.

· Understanding of systems to maintain confidentiality in relation to client, staff and the business.

· Knowledge of health and safety matters in relation to homecare services and risk management.

· Business Management degree (desirable).

Salary and Conditions of Service

The salient features of Conditions are as follows:

           

      You will be automatically entered into the Nest Pension Scheme after three months.

· All offers of appointment are subject to receiving satisfactory references and medical clearance and DBS checks.

All appointments are subject to a 6-month probationary period.

Further Information

We operate a no smoking policy.

We confirm our commitment to equal opportunities in all our activities.  It is intended that no job applicant or employee will receive less favourable treatment on the grounds of political belief, sex, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class.  Selection and promotion criteria will be kept under review to ensure that individuals are treated on the basis of the job requirements and on their relevant personal merits, and are not disadvantaged by conditions or requirements, which cannot be shown to be justifiable.

 

About the role

This is a strategic leadership role at Women and Girls Network (WGN), guiding the organisation’s Pan-London partnership portfolio. As Partnerships Lead, you’ll drive collaboration, innovation, and sustainability across key initiatives including CouRAGEus and London Councils-funded programmes. You’ll ensure partnerships reflect WGN’s feminist, trauma-informed, and intersectional ethos, while championing survivor-centred practice and systemic change.

Job description

As Partnerships Lead, you will:

• Oversee the delivery, governance, and strategic development of WGN’s multi-agency partnerships.
• Act as the primary liaison with consortium partners, funders, and external stakeholders.
• Embed survivor voice, equity, and trauma-informed principles across all partnership frameworks.
• Lead monitoring, evaluation, and reporting to evidence impact and drive continuous improvement.
• Represent WGN in high-level forums, advocating for the rights of young and marginalised women.
• Support sustainability and growth through innovative partnership models and funding strategies.
• Provide line management to the Partnerships Administrator, fostering a culture of collaboration and professional development.

Closing date and presentations

This vacancy closes at 9am on Thursday 22 January 2026, with first stage interviews expected to take place on 5 February 2026.

Shortlisted candidates will be required to prepare a 10-minute presentation. Full details and guidance for this task will be provided after shortlisting.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

JOB TITLE: Junior Marketing Manager - College

REPORTING TO: Senior Marketing Manager

HOURS: 36.25 / Full time

LOCATION: Onsite, with the option of hybrid working

Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him — through practical education, expectational hospitality and innovative enterprise — for the spiritual and cultural renewal of this generation and generations to come. As Junior Marketing Manager - College, your primary purpose is to drive student recruitment and increase brand awareness of the Waverley Abbey College courses and products, ensuring that prospective students and customers engage deeply with our courses, understand their value, and convert successfully into applicants and enrolled students. You will lead the planning and delivery of all College-related marketing activity, from campaign coordination to content creation and digital optimisation. You will work collaboratively with the Senior Marketing Manager to execute strategic priorities and deliver high-performing recruitment campaigns that delivers exponential growth for Waverley Abbey College. Key

Responsibilities 1. Student Recruitment & Conversion

> Deliver day-to-day recruitment activity across all College courses and products - undergraduate, postgraduate, online, counselling, chaplaincy, professional development, alumni network, and short courses.

> Create and manage student recruitment journeys across email, website, events and digital channels.

> Respond to trends in enquiries and applications, adjusting messaging in collaboration with the Senior Marketing Manager and Head of Marketing.

> Track key metrics, optimise activity and provide insights to support decision-making. > Ensure applicants receive timely, engaging and supportive communications throughout their decision-making process.

2. Campaign Planning & Delivery

> Support Marketing colleagues in developing College-specific campaign plans and applying strategic direction.

> Own the coordination and delivery of College-related activity and campaigns across digital, email, social, paid channels and print.

> Translate campaign objectives into clear briefs for digital, creative and CRM support roles. > Manage campaign timelines, ensuring activity is delivered on schedule and to a consistent standard.

> Assist in the creation of campaign reports and use insights to help optimise future activity and campaigns.

3. Digital Marketing & Content Creation

> Work with the Digital Marketing Assistant to deliver College related digital activity, including but not limited to: Social media posts, email campaigns, paid digital advertising, website content updates, SEO enhancements.

> Produce high-quality student-facing content, including but not limited to: Course descriptions, landing page copy, prospect emails, social media messaging and student stories and testimonials

> Keep the College website updated, accurate, and optimised for student conversion.

4. CRM, Data & Audience Segmentation

> Work with the CRM & Data Assistant to maintain accurate records of student leads and enquiries.

> Help segment prospective student audiences and tailor messaging accordingly.

> Support the building and optimisation of automated email journeys for students at various stages.

> Use CRM insights to support activity and campaign planning, targeting and retention.

5. Events & Lead/Enquiry Engagement

> Help to coordinate and promote College events including Open Days, online webinars, taster sessions and recruitment fairs.

> Develop pre and post-event communication journeys to maximise attendance and next steps engagement.

> Ensure that event content, presentations and follow-up materials are on brand and aligned with College messaging.

6. Collaboration Across Teams

> Work closely with the College leadership and operation teams to gather: Course updates, academic insights, student success stories and changes to entry requirements or pathways > Liaise with tutors and student services to ensure communications reflect real student experience.

> Provide regular updates on recruitment activity, campaign performance and applicant pipelines.

> Escalate strategic messaging, brand considerations and reputational risk issues to the Senior Marketing Manager/Head of Marketing.

7. Brand Alignment & Creative Workflow

> Ensure all College materials follow Waverley Abbey Brand Guidelines and reflect our identity, voice and values.

> Work with the creative team to deliver design assets appropriate for campaigns, social channels and digital use.

> Support quality control checks for all College content and creative materials.

> Help maintain the College’s distinct messaging and unqiue value proposition. 8. Administrative & Operation Support

> Maintain College marketing calendars and assist with annual recruitment planning.

> Support budget tracking for College campaigns and activities.

> Assist with freelancer and external agency coordination.

> Provide administrative support to ensure the smooth running of recruitment and marketing processes.

> Support the marketing execution for Waverley Abbey’s wider family of brands and products. Person Specification Personal Faith

> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)

> Committed to pray with and for the vision and ministry of Waverley Abbey (D)

Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D)

Experience

> Previous experience at the level (E)

> Previous experience in a charity, ministry or educational setting (D)

> Administration experience (E)

> Handling of invoices/payments etc. (E)

Education, qualifications and other requirements

> Relevant University degree (D)

> CIM (D) Knowledge

> Word/Excel/Outlook (E)

> Google Analytics (E)

> HubSpot/CRM (E)

> ClickUp/Monday/Asana (E)

> InDesign/Wordpress (D) Skills

> Excellent written and verbal communication (E)

> Friendly and professional approach (E)

> Ability to work as part of a team (E)

> High level of accuracy and attention to detail (E)

> Ability to work calmly under pressure, prioritise & meet deadlines (E)

> Flexibility and adaptability (E)

This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.

You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. 

The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.

We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.

As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.

Key Duties and Responsibilities

Leadership and strategy

·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy

·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework

·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;

·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;

·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;

·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;

·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.

Governance  

·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid

·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid

·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;

·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;

·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.

Management and Supervision 

·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;

·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;

·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;

·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;

·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.

Policy & Strategic Legal Work

·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;

·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;

·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.

 

Finance & Fundraising

 

·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid

·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;

·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;

·Ensure that Legal Aid and other income is maximised, and targets are achieved.                                   

Other duties

·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;

·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;

·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.

·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Essential Experience, Skills and Knowledge

•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);

•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;

•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds

•Strong understanding of good governance including legal, regulatory and financial responsibilities;

•Ability to work with a range of stakeholders from trustees to external partners;

•Experience of leading and/or participating in organisational strategic planning;

·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;

•Experience of managing diverse funding sources and setting and implementing budgets;

•Experience of working in a service delivery partnership with other organisations;

•Experience of fundraising, especially grants from trusts and foundations;

•Sound working knowledge of the law and policy as it relates to immigration,  asylum, human rights and modern slavery/trafficking;

•Demonstrable understanding of the asylum and human rights sector in the UK;

•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and

•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.

Desirable Experience

·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems

·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;

·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;

How to apply 

The first stage is to complete on our online application form on our website by 10am on Monday 26th January 2026.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.

Selection Process

We will invite candidates to an initial online interview on Tuesday 10th or Wednesday 11th February, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Tuesday 24th or Wednesday 25th February.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EQUITY, DIVERSITY AND INCLUSION

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.

Leading UK drug education charity the DSM Foundation is recruiting a Head of Business and Organisational Development to join their senior management team. This role involves working with the Director and Board of Trustees to provide strategic leadership to the DSMF team on all aspects of organisational and business development with a long-term income growth strategy, and alongside the Head of Operations and Head of Education and Engagement, to ensure that DSMF is a well-managed and successful charity with a clear strategic vision. 

Suitable candidates will:

• Be passionate about supporting young people to make safer choices about drugs and alcohol.
• Have experience of strategy development and delivery, business and work stream development and income generation.
• Have a deep understanding of finance and market conditions.
• Be experienced in managing projects and performance.
• Be skilled in organisational development and people management.

Key information:

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. They work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.

This role will be primarily based in the DSMF office with some opportunities for remote working.

Closing date for applications: 20th January 2026

Shortlisting: Week beginning 26th January 2026

Interviews: 23rd February 2026

Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the organisation's entertainers, from magicians to musicians, artists, fairies and therapy dogs, enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. They are now looking for a Fundraising Database Manager to join their growing, values-led team.
 
Fundraising Database Manager
Permanent, Part-time, (3 days a week, 0.6 FTE)
London (N5) –  2 days a week (Monday, Tuesday, or Thursday).
£40,000-£45,000 FTE 

The Fundraising Database Manager reports to the Chief Executive and will be responsible for managing the charity’s CRM (Donorfy) and work with colleagues to ensure the smooth operational delivery of fundraising processes and activities.

The role will lead on supporter data management and income administration, ensuring accurate and GDPR-compliant records. This includes maintaining supporter and beneficiary databases, managing integrations between systems (including Donorfy, mondayDB and third-party platforms).

You will oversee donation processing and income reconciliation across all fundraising streams, including Gift Aid management, Stripe integration and monthly reconciliations with Finance. You will support effective donor stewardship, alongside collaboration with fundraising team. You will deliver data extraction, reporting and analysis, producing regular income reports, KPI dashboards, forecasts and campaign analysis to support strategic decision-making. You will provide targeted data sets for fundraising and marketing activity, track performance, and support income planning.

You will also support events and campaigns, manage event data, registrations, sponsorship tracking and reporting, including imports from platforms such as JustGiving. Alongside this, you will ensure robust compliance, risk management and due diligence, managing consent, data retention, audits and compliant prospect research. Finally, you will play a key role in operations and stewardship, supporting major donor, corporate and trust relationships through effective systems, templates and processes, managing pipelines and moves management, and embedding fundraising best practice across the team.

To be successful in this role, you will have experience of managing a CRM, either in fundraising or in a business using client and customer data. You will be a problem-solver, with experience of identifying and delivering on improvements for operational systems and processes.

You will have excellent communication and relationship management skills, with the ability to convey complex information to a range of stakeholders and influence at a senior level. You will have excellent IT skills, with experience of using data analytics tools within Microsoft and other software packages. You will have experience of developing and successfully embedding efficient operational processes. You will have a robust understanding of data compliance including GDPR, PECR and the Fundraising Code of Practice. You will have a commitment to the wellbeing of children and to the organisation's vision and mission.

Desirably, you will have experience using Donorfy (CRM database) and/or PowerBi. You will have experience of integrating Donorfy with other platforms (e.g. mondayDB, MailChimp, Microsoft, payment platforms such as CAFDonate or Just Giving). You will have experience of working in a fundraising department and/or on fundraising campaigns.

How to Apply

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.