Service delivery lead jobs

We are looking for a Children's Spiritual Formation Lead. In this role, you will develop and create a spiritual formation pathway for children, that fosters spiritual growth through contemplative Christian practices, with a specific focus on pioneering and developing retreat day experiences for schools as part of the pathway. This is a national role that will enable churches to support their ministry to children in schools through contemplative Christian practices. You will also, where needed, play a hands-on role in supporting churches and schools in our work.

In this role, you will:

• Write and develop a contemplative spiritual formation pathway to strengthen

  lifelong spiritual growth for school children from Early Years to Secondary.

• Develop and project manage a national strategy for the pathway that can be

  contextualised, to encourage and equip churches to provide spaces where

  school children grow spiritually through contemplative Christian practices.

• Where helpful pilot the pathway within Oxfordshire.

• Develop, hone, pilot, and test a scalable, one-day contemplative retreat model

  for schools using Space Makers and prayer-space resources.

• Embed our one day contemplative retreats for schools as an integral component into the creation of the contemplative spiritual formation pathway.

• Expand delivery of retreats nationally with support from the CEO, by designing

  and delivering training for churches, leaders, lay volunteers, & students.

• Embed a network of volunteer adult & student Contemplative Practice Champions to sustain & refine delivery of retreats and the contemplative spiritual formation pathway.

• Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.

About You

We’re looking for someone who has:

• 5–7 years of hands-on experience supporting children’s spiritual growth within a Christian-faith context.

• Proven ability to turn ambitious regional or national visions into reality.

• Skilled at building, organising, and energising dynamic volunteer teams.

• Deep passion for nurturing children’s long-term spiritual development,

  especially through the contemplative Christian tradition.

• Ready to roll up your sleeves and tackle a broad range of responsibilities with

  enthusiasm and practical expertise.

• Self-starter, able to work independently and collaboratively

Role Details

• Position: Children's Spiritual Formation Lead

• Location: Remote. Travel required for in person team days 3 - 6 times a year.

  Some travel across Oxfordshire and nationally.

• Hours of work: Part time, 4 days (FT considered for the right candidate)

• Salary: £35,000 – £40,000 (pro rata if 4 days) depending on experience.

• Start Date: As soon as possible. (flexible for the right candidate)

  This post is subject to an Occupational Requirement

  BeSpace serves and supports clients within the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, part 1, schedule 9.

  Why work for BeSpace?

  We are intentional about developing an excellent team culture and an environment through which you will thrive, grow and succeed in your role.

  Your benefits include:

• Generous annual leave – 25 days (pus bank holidays) per year, pro rata

• Additional time off between Christmas and New Year.

• 1 day paid a year as a personal Retreat Day, in line with our ethos that stillness

  sparks spiritual growth

Principal National Cycle Network Engagement Manager

Location - UK wide with a focus on England

£42,323 per annum (pro rata for part time)

Ref: 96REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid, with the opportunity work out of any of our Walk Wheel Cycle Hubs based around the UK

Contract: Permanent

ABOUT THE ROLE

Team: National Cycle Network (NCN) Engagement

As the Principal Network Engagement Manager, you will lead the strategic planning, management and deliver of a diverse range of community-led engagement projects and programmes across the NCN

This leadership role will require expertise in programme delivery, stakeholder collaboration and Business Development, embedded with a string commitment to Equity, Diversity and Inclusion.

It will require you to represent the charity at senior level, influencing key decision makers, ensuring that all programmes align with the Walk Wheel Cycle Trust’s strategic goals.

What You’ll Be Doing

• Improving the Charity’s frame for engaging with community groups
• The accountability for safeguarding, health and safety and complex risk assessment
• Lead on the delivery of programmes and projects designed to delivery the Charity’s “Love it” and “Green it” strategic aims

Key Responsibilities

• Lead and motivate the engagement team
• Work closely with the Volunteering team to ensure opportunities for volunteers are maximised
• Lead on Equity, Diversity and Inclusion

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Significant experience of working with community organisations and volunteers.
• Knowledge and experience of best practice in behaviour change and community engagement including national standards in community engagement and/or COM-B.
• A visible expert (internally and externally) in the principles and standard practices in active travel infrastructure, community engagement and behaviour change projects in a collaborative setting.
• Extensive experience of project and programme management including risk management, budgetary management, contract management and resource planning.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday – Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 18 January 2026.   
• Interviews will be held via Microsoft Teams during the week of 29 January 2026
• To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university. 

You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.

You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.

About You:

• You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
• You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
• You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
• You are experienced in person-centred support planning and risk assessment.
• You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.

Please view our application pack and visit our website for more information.

We’re offering an opportunity to support the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. Ensuring that the young people we work with, through these programmes, understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. Driving our youth engagement strategy, developing high quality and empowering content, and advocating for youth engagement and youth advocacy.

About the Role
The Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover is accountable for the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. The remit of the Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover will include two areas of leadership:

1. The continued development and delivery of our Youth Advocacy/Ambassador Programme – the Trust’s youth engagement initiative. The SPDL is responsible for ensuring that through this programme the Trust engages young people across the country, ensuring they understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. The SPDL is responsible for driving a youth engagement strategy, which actively scales up the reach of the programme – bringing it to new audiences. They will be responsible for developing high quality, inspiring, engaging and empowering content to young people in England, Scotland and Wales – quality assuring the programme and all associated initiatives. The SPDL will be an advocate, internally and externally, for youth engagement and youth advocacy, ensuring the Trust’s voice and reputation plays a role in leading and shaping the sector and a future where young people play an active role in Holocaust remembrance and tackling antisemitism today.

2. Oversight of the Trust’s Government funded Lessons from Auschwitz Project, ensuring that the programme continues to reach students across the country each year; that it continues to be regarded as a globally recognised site-based learning initiative; that we are delivering in line with all associated KPIs; and importantly that the content continues to educate in-line with objectives, and continues to inspire young people to continue to engage with the Trust’s cause. This role will work closely with the Chief Programmes and Outreach Officer to drive delivery across programmes in line with the Trust’s strategic vision and strategic plans. The SPDL will work closely with the Senior Logistics Manager who will be accountable for schools marketing; engagement with and registration for all Trust programmes; all associated logistics for schools’ programmes; and ticketing and logistical support for the Ambassador Programme.

For information on the key responsibilities of the role and the person specification, please see the full application pack on our website. This also contains information on how to apply. 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Southampton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Monday 2nd February 2026

Interview day (in-person) - Thursday 12th February 2026

Start date: As soon as possible, to be agreed directly with the successful candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Southampton

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£36,400 per annum.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Applicants must be located within 2 hours travelling distance of Cambridge City.

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery. 

You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us. 

The key responsibilities of this role are:

Programme Operations & Service Infrastructure 

• Overall accountability for the service provided to the bereaved military community. 

• Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community. 

• Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult). 

• Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035. 

• Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes. 

• Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc. 

• Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery. 

• Ensure that lived experience remains at the heart of our services. 

• Accountability for Safeguarding within the organisation. 

Team Leadership  

• Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals. 

• Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy. 

• Work with our Head of People to oversee service recruitment and onboarding.

Quality, Measurement & Improvement 

• Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities. 

• Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful. 

External Partnerships & Collaborations 

• Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders. 

• Explore and propose strategic collaborations where they strengthen the support we offer to families. 

• Ensure the new START (single point of contact) Programme becomes an active network-builder in the space. 

• Represent Scotty’s externally at events, conferences, meetings etc within the sector.

Cross-Functional Collaboration 

• Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content. 

• Work with the Ops team to align delivery processes with systems, IT, and compliance. 

• Support bid development and reporting for funders by sharing service insight and outcomes. 

The 30-day goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Spending time with the Families Team and understanding everyone’s role within the charity.
• Understands the ‘as-is’ current situation for the charity’s service delivery. 
• Start to document gaps, delivery inconsistencies, opportunities, risks etc. 
• Understand the landscape we operate in, particularly the military and bereavement charitable environment. 
• Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc. 

The 60-day goals for this role are:

• Has met with counterparts at key partner organisations. 

• Has highlighted key organisations not currently partnered with to meet. 

• Created a stakeholder holder engagement map for our service delivery.

• Visually mapped existing beneficiary journeys across our four Programmes. 

• Began work (with Ops) on requirements for initial-phase CRM for adult services. 

• Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact. 

• Held one in-person session with Families team. 

The 90-day goals for this role are:

• Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’. 

• Planned the launch of our new START navigating entitlements casework Programme

• Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief. 

• Taken full accountability for the success of our Family Programmes and associated impact. 

• Attended 2-3 sector group meetings representing Scotty’s solo. 

• Developed a stakeholder holder engagement plan with Head of PR & Comms.

About You

Must-Have 

Senior experience in service delivery, operations, or programme leadership 

Strong skills in team leadership and service system design 

Ability to turn strategy into operational structure and rhythm 

Confident working cross-functionally and building external partnerships 

Nice-to-Have

Experience working with or supporting Armed Forces families 

Familiarity with CRM system scoping and procurement 

Experience launching new services or scaling delivery teams 

Background in bereavement or mental health support 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Youth Services Development Manager

Location: YMCA St Helens
Salary: £37,000 + 5% on-call allowance
Contract: Permanent, 35 hours per week (flexible with occasional weekends)

Are you passionate about making a real difference in the lives of young people? Do you have the vision and leadership skills to shape services that empower and inspire? If so, we’d love to hear from you!

At YMCA St Helens, we believe every young person deserves the chance to thrive. We’re looking for a Youth Services Development Manager to lead the strategic development and operational delivery of our youth services, including the Youth Hub and Listening Service.

What you’ll do:

• Drive the growth and impact of youth services across St Helens and Warrington.
• Lead and inspire a dedicated team of youth workers and volunteers.
• Build strong partnerships with schools, local authorities, and community organisations.
• Champion safeguarding and ensure the highest standards of care.
• Use data and feedback to continuously improve what we do.

What we’re looking for:

• A proven leader with experience in youth services and safeguarding.
• Someone who can think strategically and deliver results.
• Excellent communicator and relationship builder.
• Passionate about giving young people a voice and helping them flourish.

Why join us?

• Competitive salary and on-call allowance.
• Flexible working and supportive team culture.
• Opportunities to innovate and shape the future of youth services.
• Be part of an organisation that lives by its values: Connection, Trust, Compassion, and Growth.

If you’re ready to make a lasting impact and help young people reach their full potential, apply today and join us on this exciting journey!

Closing date: Friday 23rd January 2026
How to apply: Send CV and covering letter to our recruitment team. 

An opportunity to contribute to the development of crisis prevention pathways and services, as well overseeing existing essential crsiis prevention services. 

The postholder will ensure safe, effective, person-centred delivery across a range of service settings including Sanctuary, satellite locations, co-located models, and community-based interventions. A core part of the role involves developing crisis prevention strategies, ensuring services are accessible to all communities, and overseeing training and capacity-building across teams.

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and work within the pathfinder partnership, across all partner organisations, providing high quality, evidence based, low intensity Cognitive Behavioural Therapy (CBT) based interventions using a guided self-help model, to clients with who have experienced sexual trauma but also have additional mental health needs.

Hours: 30–37.5 hours per week (4 or 5 days), Monday–Friday

Wealden Citizens Advice (WCA) is looking for a passionate and proactive Advice Services Manager to lead our Crowborough office. This is an exciting opportunity to support and empower local people, particularly those facing disadvantage, by ensuring they have access to free, confidential, and impartial advice when they need it most.

Wealden Citizens Advice is an independent local charity and part of the national Citizens Advice network. Each year, we help over 4,000 residents across Wealden through our offices in Crowborough, Hailsham, and Uckfield, as well as through outreach services and digital channels. We’re here for everyone – whatever the problem. From benefits and debt to housing, employment, immigration, and energy advice, we help people find a way forward. Our insights and research also influence change at both local and national levels.

Our vision is to make advice and information more accessible to everyone in Wealden — especially those in hard-to-reach or disadvantaged communities. By helping people understand their rights and access the support they’re entitled to, we promote wellbeing, community cohesion, and a fairer society.

As part of the Citizens Advice network, we are:

• Free, independent, confidential, and impartial
• Committed to equality, diversity, and inclusion
• Guided by integrity, compassion, and respect
• Dedicated to continuous improvement and community impact

You’ll lead the day-to-day operations of our Crowborough Advice Service, managing a team of around 30 volunteer advisers who deliver a high-quality, client-focused, multi-channel advice service. This is a varied and rewarding role for someone who thrives in a fast-paced, people-focused environment and is passionate about helping others.

• You’ll ensure effective service delivery across face-to-face, phone, text, and email channels
• Coach, develop, and support volunteer advisers to maintain high advice standards
• Oversee service quality, compliance, and performance targets
• Work collaboratively with our management team across Wealden to develop and improve services
• Contribute to local research and campaigns to address the root causes of client issues

We’re looking for someone who is:

• A motivational leader, able to inspire and support volunteers
• Highly organised, adaptable, and solution-focused
• Comfortable working collaboratively across teams and services
• Empathetic, approachable, and committed to delivering the best outcomes for clients

• Experience as a Citizens Advice Generalist Adviser or in the Social Care sector (minimum 2 years preferred but not essential)
• Experience managing or coordinating teams in an advice or community service setting
• A good understanding of equality, diversity, and inclusion in service delivery
• Strong IT and data management skills

Key Responsibilities

• Lead and manage the Crowborough Generalist Advice Service and associated projects
• Recruit, train, and support volunteers in partnership with our District Administrator & Training Team
• Oversee casework quality, performance, and compliance with Citizens Advice standards
• Ensure accurate recording of client data, case notes, and outcomes
• Maintain Health & Safety and Data Protection standards within the office
• Contribute to service development, audits, and research & campaigns work
• Support and participate in management team meetings and cross-office initiatives

What We Offer

• A supportive, inclusive, and friendly team culture
• Opportunities for professional development and ongoing training
• Flexible working arrangements (4 or 5 days per week)
• The chance to make a tangible difference in people’s lives every day

Wealden Citizens Advice is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities, and particularly from groups currently underrepresented in our workforce.

This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people’s lives.

Together, we improve the lives of local people affected by cancer.  We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond.  As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you’ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer.

About the Role

As a key member of Big C’s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise.

You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them.  This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer.  An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors.

You will also support the Chief Executive with the strategic development and direction of Big C’s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C’s charitable operations to meet rising demand.

On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence.

Location: You will be based in Big C’s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly.

Hours: 35 hours per week

Salary: £60,000 to £65,000 per annum (subject to skills and experience)

Contract: Permanent

About You

You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C’s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most.

You will bring:

• Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services.
• Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery.
• Strong people leadership skills, with a compassionate, inclusive and values-driven approach.
• Experience of governance, safeguarding and working effectively with Boards or Trustees.
• Financial and commercial awareness, including budget management and income generation.
• Credibility and confidence to represent Big C with partners, funders and stakeholders.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Why Big C?

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Some hybrid working with some flexibility in hours
• Opportunities for professional development

Apply Now

Closing date for applications: Monday 26 January 2026

Please take a look at the vacancy pack for further information and the job description. 

When applying, please complete the online application fully.  Information to support your application can be in your attached covering letter or as indicated in the application. 

If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager.

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. 

This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position. 

Marketing and Communication Lead

Salary: £34,382 per annum + Benefits

Location: Hertfordshire

Type: Full Time

Our client’s Family Centre Service brings together the Public Health Nursing Service (Health Visitors and School Nurses) and the Family Support Service to ensure that children and families have the best start in life, thrive, and reach their full potential.

The Family Support Service offers a wide range of services, information, and support to families from pregnancy until a child turns five, covering all aspects of family life.

Our client is looking for a passionate and driven Marketing and Communications Lead to head their Marketing and Communications Team. This role will play a key part in developing and implementing an effective communication strategy that supports both the Family Support Service and their wider objectives.

As Marketing and Communications Lead, you will be responsible for overseeing the design and delivery of all marketing campaigns and promotional content, both digital and offline. You will ensure that all materials align with our client’s Family Centre Service brand guidelines and meet the needs of local families.

Key Responsibilities:

• Lead the development and execution of marketing campaigns that support the Family Support Service’s goals.
• Ensure all promotional materials (digital and offline) align with brand guidelines and meet the needs of our client’s service users.
• Collaborate with internal teams to create engaging, family-focused content.
• Drive awareness and engagement through targeted communication strategies.
• Monitor and evaluate the effectiveness of marketing efforts and adjust strategies as needed.

Key Requirements:

• A recognised marketing qualification (e.g. CIM Level 4 or Level 6), or equivalent professional experience.
• Proven digital marketing experience (essential).
• Strong written and verbal communication skills.
• A valid UK driving licence and access to a car during working hours, with business-use insurance, and the willingness to travel regularly.

Additional Information:

• This is an on-site role (5 days a week), with job share options considered. The successful candidate must be willing to travel and work at one of our client’s Family Centre locations in Hertfordshire, including Broxbourne, Dacorum, East Herts, Hertsmere, North Herts, St Albans, Stevenage, Welwyn and Hatfield, Three Rivers, and Watford.

Our client offers a dynamic, supportive environment where you can make a real impact in the lives of local families. If you're looking to contribute to a meaningful cause and help drive the communication strategy for a vital service, they would love to hear from you!

Please note that they are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.

As some roles involve working with vulnerable people, a Basic or Enhanced DBS check may be required following a conditional job offer.

They welcome applications from all suitably qualified candidates. If you have applied for a similar role within the last six months and were unsuccessful, please consider whether your experience has significantly developed before reapplying.

Our client is committed to providing reasonable adjustments throughout the recruitment process. Please let them know in advance if you require any adjustments to support your application.

They are an inclusive organisation that promotes equality of opportunity for all. They welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills, experiences, and abilities.

How to Apply

On clicking apply, you will be redirected to our client’s website to complete your application.

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

You will be responsible for offering infant feeding support for parents within Hackney borough community, within Family Hub settings, on the phone as well as in Homerton Hospital. 
Some of the key responsibilities of the role include:

• Providing breastfeeding support to families within Family Hubs settings within Hackney, on the phone and on the wards at Homerton hospital.
• Support in delivering inductions for volunteer peer supporters. 
• To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.? 
• To attend regular supervision/support sessions. 
• Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
• Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

About you

You will:

• You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
• Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders.
• It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
• The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at family hubs setting across Hackney borough as well as in Homerton Hospital.

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

How to apply

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.  

If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Please visit our website to apply.

Are you an experienced leader in homelessness or housing? We’re seeking a Head of Homeless Services to drive innovation, support our team, and shape the future of our vital Restart service.

About Resolve

Resolve supports people facing some of the most difficult challenges in life, substance misuse and homelessness. Our aim is to help individuals move towards stability and independence, building safe, positive and sustainable lives.

We deliver this through two main services. Our Restart Homeless and Rough Sleeping service provides targeted rough sleeping outreach, supported accommodation for 14 tenants and long-term guidance to help people to move forward and avoid returning to homelessness. In addition our Drug and Alcohol Treatment service, based in Welwyn Garden City and Letchworth, provides abstinence-focused, psychosocial support for people seeking recovery. 

We are entering an exciting period of growth, with a refreshed brand and website, and a passionate team driving innovation across our services. We have a new strategic plan which looks to expand services, guided by our values of Trust, Passion, Partnership and Respect, to reach and help more people.

With the Government’s National Plan to End Homelessness and Welwyn Hatfield Borough Council’s new Homeless and Rough Sleeping Strategy, this is a great moment to join Resolve and help shape the future of homelessness and rough sleeper support in our community.

Purpose of the Role

The Head of Homeless Services will lead, develop and deliver all aspects of Resolve’s Restart service. You will oversee rough sleeping outreach, accommodation and intensive one-to-one support, ensuring people move towards secure housing and improved wellbeing.

This is both a strategic and hands-on role. You will inspire a dedicated team, drive service innovation, and strengthen partnerships across the sector, while ensuring high standards of care, safeguarding and compliance. Above all, you will play a key role in shaping the future of Resolve and making a lasting difference for people experiencing homelessness and substance misuse.

Salary: £35,000 – £40,000 (salary conditional on pending salary review)

Location: Hatfield, Hertfordshire (with regular travel across Welwyn Hatfield Borough and occasional travel to Letchworth)

Hours: Full-time, 40 hours per week (including a 30 minute per day paid break)

Holiday: 36 days annual leave including bank holidays

Contract Type: Permanent

Reports to: Chief Executive Officer 

Key Responsibilities

• Service Leadership & Delivery
• Team Management & Development
• Organisational Leadership
• Monitoring, Evaluation & Compliance
• Partnership & External Relations 

Person Specification

• Proven experience in the homelessness or housing sector.
• Confident in engaging with vulnerable individuals, including those in crisis.
• Significant team and people management experience.
• Excellent communication skills – verbal, written and interpersonal.
• Strong organisational and IT skills, including Microsoft Office, Teams and case management systems.
• A values-driven approach and commitment to equality, diversity and inclusion.
• Ability to manage day to day operations and also think ‘bigger picture’ and longer term.

Why Join Us?

This is more than a management role – it’s an opportunity to make a real and lasting difference. You will:

• Lead a passionate team at a time of growth and renewal.
• Shape and develop innovative homelessness and rough sleeping services.
• Work in a supportive, values-driven organisation in the heart of the local community.

Benefits

• Flexible working options to support a healthy work / life balance.
• An informal, friendly and supportive workplace culture.
• Access to professional clinical supervision and support, helping you develop and maintain resilience in a challenging and meaningful role.
• Free on-site parking or costs reimbursed.
• Enhanced 36 days annual leave entitlement (including bank holidays).