Service delivery supervisor jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Would you like the opportunity to lead an essential service assisting around 3,000 older residents each year?
- Do you love working collaboratively in a busy vibrant environment?
- Could you contribute to the development of current and new activity to benefit older people?
Manage our Community Support Team at Age UK Sutton
The Community Support team is Age UK Sutton's front door service, providing regulated Information & Advice to the residents of Sutton. The team support in excess of 3,000 people per year providing a mixture of light touch information provision through to long-term advice provision and casework.
The service provides free, confidential and impartial information and advice to all older people and their families and carers. We work with older people to identify their own goals, set priorities and create a shared action plan whilst maintaining high levels of customer care.
The Community Support Manager provides operational and supportive leadership for the team and has the opportunity to work on contract monitoring, strategic planning and development of the service. You will ensure all delivery requirements are met and to quality standards, be responsible for data management and embed and champion a person-centred approach where older people are suppported.
We are looking for a supportive and engaged Manager who:
- Has experience of delivering or managing services in a front-line setting or who shows clear potential to move into a management role
- Can work on their own initiative, monitoring and meeting targets and problem solving
- Can develop and deliver a client journey to ensure effctive and efficient service provision, and has the ability to build relationships with other organisations
- Is able to support staff and volunteers in managing potentially emotionally charged and challenging situations
Training and development opportunities are available to all staff.
Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply.
Our Mission is to make Sutton a more Age Friendly place.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Psychologist
Location: Havering Please note that this service does not have step free access. Work from home may be possible, as per prior to agreement.
Salary: £50,000 (Full time equivalent)
Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. Please note, you may be required to work outside these hours dependent on service and resident requirements.
About the Role
A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What We Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The client requests no contact from agencies or media sales.
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.
We are seeking a Counselling Manager to lead our clinical services.This is a fantastic opportunity for an experienced therapeutic professional to combine clinical practice with leadership, safeguarding, and project management.
If you are looking to make a real impact on women and children’s lives, then please do get in touch.
About Woman's Trust
The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
About you and how to apply
As a skilled and compassionate counselling manager, aligned with our feminist ethos and the needs of our service users, you will bring experience in leading counselling services, with a proven ability to deliver high-quality, trauma-informed support for women affected by domestic abuse. You will have experience in managing counsellors and/or volunteers, providing clinical supervision, and ensuring best practice across service delivery. You will be able to oversee the full cycle of service management, including monitoring outcomes, safeguarding, and compliance, while also contributing to service development and innovation in line with our strategic priorities.
If you are looking at the next step in your career into management, whilst making a real impact on women and children’s lives, we want to hear from you!
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.
Closing date for applications: To be considered on a rolling basis.
Interviews: To be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.
Location: Hybrid / The Grange, Wycombe Road, Saunderton, Buckinghamshire, HP27 9NS
Hours: Full-time, 35 hours per week
About us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
The Website & UX Manager will own our website performance and user experience. You will oversee the ongoing performance, optimisation, and governance of our website — ensuring it’s engaging, accessible and aligned with our strategic goals, communicates our mission and drives people to take action. This role bridges user needs, organisational goals, and technical delivery, working closely with internal teams and external suppliers to continuously improve digital experiences.
Full details about the role can be found in the Job Description.
About you
Essential:
- Strong understanding of UX principles, usability, responsive design, and accessibility best practice
- Experience improving website performance and effectiveness, using insight to increase impact
- Confident using web analytics, SEO, conversion optimisation, and user research to inform decision-making and drive continuous improvement
- Experience working with CMS platforms (e.g. WordPress or similar)
- Strong project management and organisational skills, with the ability to manage multiple priorities and external dependencies
- Experience briefing and managing external developers or agencies
- Excellent communication and stakeholder management skills, with the ability to work collaboratively across teams
- Strong attention to detail, with a clear commitment to inclusivity and user-centred design
Desirable:
- Experience in the charity or non-profit sector
- Understanding of data privacy, GDPR, and digital safeguarding
- Knowledge of HTML/CSS and/or design software
- Familiarity with CRM systems and online donation journeys
For further information and to apply, please visit our website via the apply button.
Closing date: 16th January 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!
We are looking for a Reading Project Leader, to deliver some of our reading projects in London, on a part-time, term-time only basis. You will lead a team of volunteers on three projects per week, being present at a community base while your volunteer team visits local families and reads with children,and reading with families yourself at times.
You will be a resourceful, confident decision maker able to operate independently on the ground to support your team and be able to engage with our community partners and beneficiaries.
CV two sides A4 maximum. Cover letter 1 side A4 only.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The post-holder plays an important role in providing a welcoming, friendly, and respectful service to residents, visitors, and staff, while maintaining a clean and organised working environment.
Key Responsibilities
Customer Service
- Provide exceptional customer service to residents, staff, and visitors, ensuring everyone feels welcomed and valued.
- Prepare and serve beverages (including coffee, tea, and cold drinks) and light kosher snacks efficiently and courteously.
- Take orders accurately, process payments, and handle cash and card transactions responsibly.
- Respond politely and promptly to requests or feedback, and escalate concerns to the Café Supervisor when necessary.
- Support residents who may require additional assistance with ordering or carrying food and drinks.
Food and Beverage Preparation
- Prepare all beverages and food items according to recipes and presentation standards set by the Café Supervisor and Head Chef.
- Follow correct procedures for handling, heating, and serving kosher-certified products.
- Monitor product quality and freshness, and ensure stock rotation (first-in, first-out).
- Maintain correct portion sizes and minimise waste.
Kosher Compliance
- Follow all Jewish dietary laws (kashrut) in food and beverage preparation and service:
- Maintain strict separation of meat, dairy, and parev (neutral) items, utensils, and equipment.
- Use only designated and clearly labelled work areas for each food category.
- Confirm that all food and drinks used in the café have valid kosher certification.
- Report any potential breaches of kosher practice immediately to the Café Supervisor or Deputy General Manager
- Respect the religious and cultural environment of the care home at all times.
Food Safety and Hygiene
The Café Barista must comply with all relevant food and hygiene legislation, including:
- Food Safety Act 1990
- Food Hygiene (England) Regulations 2013
- Food Information Regulations 2014 (Allergen Labelling)
- Health and Safety at Work Act 1974
Key duties:
- Adhere to the HACCP (Hazard Analysis and Critical Control Points) system and record temperature checks as required.
- Maintain high standards of cleanliness and hygiene in the café area, including work surfaces, equipment, and seating areas.
- Ensure all food and drink items are labelled correctly and allergen information is displayed clearly.
- Complete cleaning schedules and follow infection control procedures.
- Hold a valid Level 2 Food Hygiene Certificate (or be willing to complete one).
Health & Safety
- Use all equipment (coffee machines, grinders, fridges, etc.) safely and in accordance with training.
- Report any faults, hazards, or accidents immediately to the Café Supervisor.
- Follow manual handling and fire safety procedures.
- Participate in mandatory health and safety training and emergency drills.
Teamwork and Communication
- Work cooperatively with the Café Supervisor, Executive/Head Chef, and kitchen team to ensure seamless service.
- Communicate effectively with residents and colleagues, demonstrating patience, empathy, and respect.
- Assist with stock deliveries and ensure items are stored correctly.
- Support colleagues during busy periods or special events.
Record Keeping
- Maintain accurate daily records of cleaning, temperature checks, and stock rotation.
- Follow cash-handling and till reconciliation procedures.
- Assist with stock counts and inventory control as required.
Person Specification
Criteria
Essential
Qualifications
Level 2 Food Hygiene Certificate
Knowledge
Basic food and drink preparation, hygiene, and customer service
Skills
Good communication, customer service, and attention to detail
Personal Qualities
Friendly, respectful, reliable, and team-oriented
Values and Conduct
All staff are expected to:
- Provide courteous, respectful, and inclusive service to all residents, visitors, and staff.
- Uphold the care home’s ethos of dignity, safety, and cultural sensitivity.
- Maintain confidentiality and adhere to GDPR requirements.
- Promote and respect kosher observance in all food and drink service.
- Act as an ambassador for the care home’s hospitality and professionalism.
Everything we do is with a ‘Residents first’ approach.
House to Home Supervisor
Salary £16,200 to £17,400 (£27,000 to £29,000) depending on experience.
Reports to: Director of Programme Delivery
Location: Mainly Romford, but occasional travel to other areas of London maybe required.
22.5 hours per week, 12 month fixed term contract.
Candidates must have the right to work in the UK. A DBS check will be required.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (HFHGB) is part of the global Habitat for Humanity Federation, fighting global poverty and homelessness. Decent and affordable housing is about much more than four walls and a roof – housing intersects with critical development issues, including gender equality, human rights, and climate change. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
House to Home (H2H) is a newly developed programme, following the success of a similar project in Ireland. Through H2H, HFHGB aims to transform the homes of people in the community, giving them a say in creating a space that feels like home and setting them up for their future.
The H2H Supervisor will be responsible for the overall delivery and on-site safety of H2H projects, instructing and supporting volunteers to paint, decorate and carry out light-touch repairs within the homes. This is an important role, ensuring that volunteers feel empowered and supported, that projects are delivered to a high standard and that safety measures and procedures are followed at all times. The H2H Supervisor will work closely with the H2H Volunteer Manager and ReStore colleagues to plan projects and source items for the homes.
Key Accountabilities/Responsibilities:
Supervision and Coordination
· Leading H2H projects with up to 5 volunteers, typically over a period of two days per home.
· Providing training and demonstrations, such as painting and decorating, to all volunteers.
· Liaising with clients about their homes and their preferred décor and furniture requirements.
· Organising and ensuring the correct materials are available to carry out projects as required, such as paint, tools and items from HFHGB’s ReStore.
· Ensuring safety procedures are followed at all times.
· Escalate safety or safeguarding concerns within a timely manner.
Admin and Reporting
· Liaise with the H2H Volunteer Manager, ensuring there are sufficient volunteers and supervision in place to carry out H2H projects.
· Support the Director of Programmes and H2H Volunteer Manager to carry out relevant tracking and reporting duties, providing regular updates and inputs for the organisational Performance Framework.
Person profile:
· Demonstrable experience of supervising volunteer activities and workshops.
· Experience in decorating and home repairs.
· Good knowledge of risk management and health and safety policies and procedures.
· Experience of working with vulnerable individuals and an understanding of the importance of safeguarding and protecting beneficiaries.
· Physically able to move ladders, paint rooms and engage in light manual handling.
Skills and competencies
· Good verbal communication skills and the ability to engage volunteers, clearly explaining the value of their support on clients.
· Ability to work collaboratively and productively with a diverse group of colleagues and stakeholders.
· Ability to use own initiative, with good problem solving and time management skills, and the ability to work to deadlines.
· A positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
The role and responsibilities will be carried out in a way which reflects:
· HFHGB’s commitment to safeguarding children and adults at risk in accordance with the Safeguarding Policy.
· A commitment to HFHGB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, to our recruitment inbox (details on our website). Send by email referencing the job title in the subject line.
The deadline for applications is Friday 16th January 2026 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
Job Title: Independent Visitor Co-ordinator
Service: Children’s Rights Services, London and the South East
Reporting to: London Lead IV Coordinator
Salary: £16,200-£16,605 per annum (£27,000-£27,675 FTE)
Location: Hybrid, Coram Campus with homeworking and work in the community
Hours: 21 hours per week
Contract Type: Permanent
Job Introduction
· Are you passionate about supporting and developing volunteers?
· Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
· Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
· Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
· A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.
· Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
· Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
· Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
· Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
· Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
· Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.) You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
· We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.
· Applications must be fully completed.
The deadline for applications to be returned is 11.59pm on Sunday 1st February 2026.
Interviews will be arranged for Thursday 12th and Friday 13th February 2026.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
About the role
We are currently looking for an impassioned and self-driven individual to join our activities team to deliver exceptional service to our students, through engaging with the 350+ student groups, which deliver an incredible range of world-class opportunities to their members.
You will act as the first point of contact for student-led groups and will drive improvements of activities and events including administering risk management, facilities, finance, training, and a wide range of administrative processes. A significant part of the post includes supporting the safe delivery of activities through risk management steps and working within our sports partnership to ensure Imperial Athletes sporting activities are safe. You will develop strong communities and networks within the university and maintain key working relationships.
The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups.
What you would be doing
The Student Activities Coordinator (Events) is tasked with coordinating the delivery and development of events run by student-led groups.
The role is responsible for ensuring that student volunteers are able to deliver their activities and events safely, and ensure students have a high-quality service and experience on their journey as a volunteer.
The role is responsible for supporting the:
- delivery of student-led groups, tours / trips, and activities
- Development and Support for groups in relation to events and activity
Alongside the Activities Manager, elected Officer Trustees, and the wider activities team, the role will support the delivering of a high-quality support service for student-led groups.
Please job description for full list of duties and responsibilities.
What we are looking for
The successful candidate will be committed to using their skills and knowledge to empower student-group leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with event and trip administration, providing exceptional customer care and working with and training volunteers. You will be able to operate with autonomy as well as be able to balance competing priorities.
Please see person specification in job description for further details.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team listed on the website.
Closing date: 11 January 2026
Interviews (In-Person) will be expected to take place on 26 and 27 January 2026.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
About the role
We are recruiting for an Assistant Shop Manager to join a busy and creative team in Islington. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!
We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.
You will be primarily based in the Islington shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.
About you
To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.
You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 13 January 2026 at 23:59.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours‘on-call rota’
At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you.
As Deputy Supported Housing Manager, you will play a central role in our- supported accommodation for young people aged 16–25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported.
Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported.
In delivering the role, you will work closely with the Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support. You will be responsible for:
Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health and safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.
Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.
General: Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
You will bring experience of working in supported housing or similar services for young people and/or adults at risk, alongside experience in managing or supervising a team. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.
You will be an effective communicator with confident facilitation skills, able to navigate challenging situations with calmness and clarity. You will also have experience of overseeing safeguarding procedures within residential settings, and a clear understanding of how to maintain professional boundaries while building trusting, supportive relationships.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
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Lead the Long-Term Health Conditions team, including line management and reporting.
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Develop and deliver lifestyle self-management workshops for over 200 adults each year.
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Support behaviour change by helping individuals build knowledge, skills, and confidence.
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Work closely with partners to ensure seamless signposting and cross-referrals.
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Manage outreach to hard-to-reach groups, including global majority communities.
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Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Job Title – Senior Practitioner - Intercountry Assessment Team
Contract - Permanent
Hours -35 hours per week
Salary - £42,000 per annum (currently under review)
Location – Coram Campus, with home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramIAC
CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions.
CoramIAC have been working with families adopting from across the world for over 26 years. CoramIAC is a charity, not-for-profit and an accredited, legally registered adoption agency. We run outstanding services to support children and families affected by adoption. With the majority of our adopters being from the global majority, adopting from countries where they have connections. We have a diverse staff team. We have had four consecutive outstanding judgements from Ofsted.
About the role
We are currently advertising a senior practitioner within our Assessment team.
The role of the Assessment Senior Practitioner is to provide Coram IAC’s Intercountry assessment and support services in accordance with adoption guidance and regulations. To help coordinate intercountry adoption assessments, quality assuring and overseeing the work of sessional social workers.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 26th January 2026
Interview Date: Tuesday 3rd February 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are seeking a Worship Coordinator to help strengthen and develop the worship ministry at Gateway. This role involves working closely with our Senior Pastor and existing worship leaders to deepen our worship culture, support and equip our teams, and help raise up future worshippers.
The ideal candidate will be both spiritually discerning, administratively gifted and developer of others — someone who loves the presence of God, values excellence, and thrives in organisation and team development.
Central location: West Bromwich UK.
Other locations requiring travel: Liverpool UK
Typical week: two to three days in the working week based around West Bromwich. Sundays rotate around the locations.
This role offers a unique opportunity to serve in a thriving church community, helping shape the sound and heart of worship at Gateway Christian Centre. If you are passionate about worship, leadership, and seeing people encounter God’s presence, we’d love to hear from you.
Please see the attached job description and person specification for full details.
A cover letter outlining your worship and ministry experience.
To change the spiritual climate of the continent, through changing the spiritual climate of the individual, family, region & nation.
The client requests no contact from agencies or media sales.