Service management jobs
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
The role:
A fantastic new opportunity has arisen at the Royal Hospital for Neuro-disability for an ambitious and strategic Head of Fundraising to lead and expand the RHN’s income generation and manage and drive a high performing team.
The Head of Fundraising will be responsible for generating income from all fundraising income streams: Community, Events, Corporate, Trusts and Foundations, Legacy and Direct Mail (Donor Development). They will oversee all aspects of fundraising, including developing and implementing the Fundraising Strategy, managing key donor relationships, driving forward any capital appeals and leading a team of fundraising professionals.
Who we are looking for:
We are looking for a passionate, positive and highly experienced individual with a proven track record in senior fundraising roles within the charity sector and experience of successful income generation. Candidates must be skilled on donor stewardship and stakeholder engagement, as well as being a confident and engaging public speaker. Knowledge of fundraising standards and best practice are essential.
Main objectives of the role:
- Establish fundraising priorities and set fundraising goals in line with the wider organisational strategy
- Achieve the fundraising target and KPIs
- Lead on the organisation of a full calendar of fundraising events and activity and ensure applications are made in a timely manner
- Engage with Fellows, Trustees and volunteers to ensure wider RHN engagement
- Engage with internal teams to ensure the timely promotion of events, activities and to ensure engagement
- Work with clinical service teams particularly those areas fully funded by fundraising, to provide case studies and outcome reports
- To work closely with the Communications team to fully utilise social media and the RHN website for all fundraising events and activities.
- Act as the primary contact for volunteer committees and external partners as necessary
We are happy to consider applicants who are looking to work part-time for a minimum of 3 days a week.
Candidates must be willing to work occasional evenings and weekends for events.
What we can offer you:
- Generous annual leave entitlement
- Hybrid working – a strong on-site presence is required for this role with a minimum of 3 days working on-site per week expected (pro rata for part-time)
- Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
- Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)
- Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union
- Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
- Free on-site parking (rare in London)
- More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Want to find out more?
We would be delighted to have an informal conversation with interested applicants and provide more details on the role, team and the RHN! Please vist our website to view our full Job Description and learn more about us.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, Full-Time (37.5 hours per week)
Salary:£40,517.92 – £47,377.25 (London) £36,264.07 – £43,123.40 (Outside London)
Location: London or Manchester (Hybrid working)
Closing Date: 20th January 2026
Please note, we reserve the right to close this vacancy early if we receive a high volume of suitable applications.
Interviews: We will be flexible and see candidates as they come through until the close date.
About us
Centrepoint is the UK’s leading youth homelessness charity. We support vulnerable young people by providing safe accommodation, health support, life skills and pathways into education, training and employment. Together with our partners, we support over 16,000 young people each year, and our ambition is to end youth homelessness by 2037.
About the team
The New Business Manager role sits within Centrepoint’s high-performing Corporate New Business team, working closely alongside the Corporate Partnerships Management team.
The wider corporate function is made up of 11 colleagues, with four focused on new business acquisition and seven on partnership management. The team has secured significant income growth in recent years, including transformational, multi-year partnerships with organisations such as Nationwide (£3m p.a.), Newsquest (£4m strategic pro bono), Card Factory Foundation (£500k p.a.) and Citibank (£190k p.a.).
About the role
This is a high-impact and visible role at the heart of Centrepoint’s fundraising strategy. As New Business Manager, you’ll be responsible for securing new strategic corporate partnerships, with a focus on opportunities worth £100k–£1m, while also supporting the Senior New Business Manager on partnerships valued at £1m+.
You’ll manage a pipeline of warm and cold prospects, develop bold and creative partnership proposals, and work collaboratively with colleagues across the organisation to ensure new partnerships are onboarded and transitioned seamlessly.
This role requires tenacity, creativity and the ability to work at pace in a target-driven environment.
What you’ll be doing
- Securing new corporate partnerships from both warm and cold leads
- Managing and progressing a robust new business pipeline
- Developing high-quality, creative partnership proposals and pitches
- Working closely with the Partnership Management team to ensure smooth handover of new partners
- Maintaining accurate pipeline, income and performance records on Raiser’s Edge
- Supporting planning, budgeting and internal reporting for high-value partnerships
About you
You’ll bring demonstrable experience of securing high-value corporate partnerships, ideally within a charity or fundraising environment, along with a strong track record of new business acquisition.
You’ll also have:
- Experience of managing a new business pipeline and working towards income targets
- Strong proposal writing and presentation skills
- Confidence engaging and negotiating with senior external stakeholders
- Good financial awareness and accurate performance reporting skills
- The ability to manage competing priorities and work collaboratively as part of a team
- A commitment to equality, diversity and inclusion
Hybrid working
Centrepoint operates a hybrid working model. Colleagues are required to work a minimum of 50% of their working week from the office. For most full-time roles, this means attending the office for five days over a two-week period.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent learning and development opportunities, and a comprehensive benefits package including:
- 25 days’ annual leave, rising to 27 days with service
- Employer pension contributions of 5%
- Healthcare cash plan
- Private medical insurance
- Income protection
- Cycle to Work scheme
- Interest-free travel loan
- Clear career progression linked to portfolio responsibility
At Centrepoint, we challenge the discrimination that contributes to youth homelessness and are committed to fairness, equality and inclusion across our organisation. We welcome applications from everyone, including those with lived experience of homelessness or using young people’s services.
Don’t miss out on this fantastic opportunity to join Centrepoint as a New Business Manager — click ‘Apply’ now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day at Brent Carers Centre
At Brent Carers Centre, we believe unpaid carers deserve recognition, respect, and support — and so do our staff.
Join our team and be part of a warm, inclusive workforce where compassion meets action.
The role of Operations Manager contributes directly to improving the lives of unpaid carers across Brent, giving you the chance to see the impact of your work first-hand.
Whether you’re developing new skills, building lasting relationships, or championing carers’ voices, you’ll find your career here both meaningful and rewarding.
About Brent Carers Centre
· We’re a trusted local charity supporting thousands of unpaid carers across Brent.
- Our services range from advice and advocacy to support groups and activities.
- We work closely with health, social care, and community partners to ensure carers are recognised and supported.
- Our team is passionate, diverse, and committed to making Brent a better place for carers.
The Role
The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO’s strategic vision and the frontline delivery of services.
- You’ll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard.
- You’ll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents.
- You’ll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS).
- You’ll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator.
- You’ll manage staff resources to make sure that our service remains responsive and empathetic.
- You’ll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure.
What We’re Looking For
We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights.
Essential Experience
- You’ll have a track record of managing teams and operations within a charity, health, or social care setting.
- You’ll possess a working knowledge of the Care Act 2014 and of providing or managing advice and information services and the specific challenges faced by unpaid carers.
- You’ll be "tech-literate” and will be comfortable using databases (CRMs) and proficient in using a range of Microsoft software.
- You’ll be a strong communicator and will be able able to build rapport with a range of stakeholders
- You don’t just manage processes; you care about people. You align with our mission to ensure carers are "recognised, valued, and supported to live rather than just exist."
Desirable Extras
- Experience working in a multicultural borough like Brent, with an understanding of how to reach under-represented or "hidden" carer communities.
What We Offer
- Professional growth: Training, mentoring, and opportunities to develop your career.
- Inclusive culture: A diverse team where everyone’s voice is valued.
- Impact: The chance to see the difference your work makes every day.
How to Apply
If you’re ready to join a team where compassion meets action, we’d love to hear from you. Apply today and help us champion carers in Brent. Please submit a CV and cover letting setting out how you meet each of the criteria in the person specification - we will not consider applications that don't have cover letter and CV.
Must submit cover letter detailing how they meet the person specification along with CV
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior manager, brand marketing to join our team at an exciting time of growth for Breast Cancer Now. As part of our new 2025-2030 organizational strategy, we have ambitious plans to increase awareness, understanding, trust and engagement, to support the impact we can have for people affected by breast cancer. To achieve this, we’ve secured significant investment in our brand marketing program and this role will play a key role in making those ambitions a reality.
The senior manager marketing, brand marketing will lead the brand marketing team and oversee the planning, development, and delivery of our brand marketing program. This includes managing high-profile multi-channel advertising bursts and fame-driving activations, working closely with stakeholders across the charity, and with our creative and media agency partners. This role will develop compelling briefs, oversee campaign delivery, and ensure performance is measured and optimized.
The post-holder will also take responsibility for monitoring our brand health - working with research and media agencies to set KPIs, analyse results, and identify opportunities for improvement.
About you
This is an important role for Breast Cancer Now and one which requires a passion for and proven expertise in managing a brand marketing programme, including delivering multi-channel campaigns.
The role provides a fantastic opportunity to work with stakeholders across the charity, and with external agencies to support the creation and delivery of marketing campaigns. As such, you'll possess strong communication skills and be adept at building positive working relationships with people at all levels. You’ll also be committed to delivering exceptional creative work and have knowledge of brand measurement techniques, working with research agencies and using performance data to monitor and maximise impact.
You'll be confident line manager with solid project management skills, able to work at pace and manage multiple, competing priorities. You'll also have experience in setting and monitoring budgets.
Most importantly, you’ll share our passion and ambition to make a significant difference for people affected by breast cancer.
If this sounds like you, we’d love to hear from you!
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 21 January 2026 9 am
Interview date First round interviews (online): Tuesday 27 January 2026, Wednesday 28 January 2026
Second round interviews (in person): Thursday 5 February 2026
(Second round interviews to be held at The White Chapel Building, 10 Whitechapel High Street, London E1 8QS)
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
About This Job
You will provide effective administrative support to the Office Manager and the wider team to ensure the smooth running of the two charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA). You will support across a range of tasks including administration, office management, supporting on our insurance provision as well as meetings and event support.
A cheerful, can-do attitude is essential, as is the ability to work well with a diverse range of staff based in the head office and across the UK. You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.
Essential Skills
· Experience of carrying out an organisational or administrative function (this can be professional or in a personal/voluntary capacity).
· Ability to manage own workload and can demonstrate good time management.
· Strong customer service skills.
· Strong written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please submit a CV along with a covering letter that details how you meet the criteria in the job description, providing clear examples by Sunday 11th January 2026.
Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 26th January 2026.
We reserve the right to close this role early if we receive a high volume of applications.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, by undergoing a Disclosure and Barring Service check. For this check to be done, you must be a resident of the UK. In addition, we will follow up references.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.
Key Responsibilities
- Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
- Build and maintain relationships with prisons, probation services, community organizations, and research partners.
- Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
- Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
- Manage project budgets and resources effectively.
- Contribute to organizational learning and development, identifying opportunities for innovation and growth.
- Collaborate with other teams and contribute to wider User Voice initiatives as needed.
Person Specification
Essential:
- · Personal lived experience of the criminal justice system.
- · Proven experience in project management
- · Experience using project management tools and software
- · Strong communication and relationship-building skills.
- · Experience of supporting and coordinating groups of volunteers.
- · Experience of supporting and managing staff.
- · Ability to manage competing priorities and meet deadlines.
- · Commitment to equity, diversity, and inclusion.
- · A proactive, solutions-focused approach.
Desirable:
- · Experience of working with children, young adults or families affected by the justice system.
- · Knowledge of social research methods and data analysis.
- · Familiarity with the charity sector and/or criminal justice system.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.
The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.
This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
- Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
- Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
- Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
- Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
- Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
- Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
- Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
- Project management skills.
Desirable
- Experience within the charity sector, especially in fundraising or supporter engagement.
- Experience working with finance teams on reconciliation and Gift Aid processes.
- Qualification in data protection, data analysis, or a related discipline.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.
Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the Service Team to ensure top-quality service and cleanliness standards.
- Provide leadership in pastoral and spiritual aspects for service users and staff.
- Work alongside the Registered Care Manager
- Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
- Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
- Manage the training and development of staff in line with the Society’s Personnel Policies;
- Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team;
- Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
- Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Salary: £43,338.14 per annum plus £5023.71 London weighting allowance
Location: Old Street with hybrid working available
Contract: Permanent
Hours:Full time, 35 hours per week
Closing date: Monday 26th January 2026 at 11:30pm with interviews w/c 2nd February
Are you an experienced prospect development professional, with the skills to help drive growth in high value partnerships?
If so, come and join Shelter as a Senior Prospect Development Manager within our High Value Partnerships team and you could soon be putting your skills and experience to excellent use at one of the UK’s leading charities.
About the role
Following a steep growth curve, the High Value Partnership team is set to raise over £30m this year. We need an experienced prospect development professional to play a key role in driving this growth, by helping us identify and access new high value donors and partners to support our Fight for Home.
As Senior Prospect Development Manager, your focus will be to provide comprehensive leadership of the prospect development function – partnering with teams to meet ambitious growth targets, whilst leading on a new strategy and ways of working.
You’ll be part of the newly formed HVP Operations & Stewardship team and supported by experienced, energetic colleagues across High Value Partnerships, Compliance and Data & Insight.
About you
To be successful in this role you will be a natural ‘go getter’ who is ambitious determined and is happy to go the extra mile. You will be comfortable working in a fast-paced, ambitious environment with high expectations of work quality and output. You will be able to work independently and proactively, managing your own workload and making informed decisions regarding your priorities and projects.
You will have experience across the prospect development skill set, including delivering high value prospect research, developing prospecting strategies to meet income targets, and pipeline management and reporting. You will be able to demonstrate an aptitude for cross-team working and will be comfortable working directly with fundraisers to maximise income opportunities.
Apply to be part of our team and help us defend the right to a safe home.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Prospect Development sits within the High Value Operations & Stewardship team, this is a part of the High Value Partnerships (HVP) sub-directorate as a part of Income Generation.
The HVP team of circa 50 colleagues raise over £30m in voluntary and statutory income per year using their expertise to power Shelter’s fight for home. We have ambitious targets for the future and the HVP function is the dedicated function to drive this, enabling projects in coordination with stakeholders across Shelter.
How to Apply
Please click ‘Apply for Job’ below. You will be required to submit a CV and a one-page expression of interest. This should be relevant to the points in the ‘About You’ section of the job description attached to this advert and align with the following behaviours:
- We work together to achieve our shared purpose
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy
Any application submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.
We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Interim Management Accountant
Location: Egham, Surrey
Working hours: Full-time or Part-time (4 days per week)
Contract Type: Contract - 6 months fixed term
Salary: Circa £40K
• Support a democratic charity serving thousands of student members across multiple commercial operations
• Prepare management accounts using Twinfield/Ezora accounting software with real impact on organisational decision-making
• Establish and document excellent month-end close and balance sheet reconciliations processes
• Make an immediate contribution to a financially responsible organisation managing diverse income streams and reserves strategy
• Develop your charity finance expertise within a values-driven, student-focused organisation
Our client is a students' union - a democratic charity operating as an independent legal entity. They're seeking an experienced Management Accountant on an interim basis to join their finance team in Egham, Surrey. If you're a qualified or part-qualified accountant with proven management accounting experience and the ability to make a quick impact in a charity environment, this is an excellent opportunity to advance your career.
The post is offered on a 4 or 5 day per week basis for a 6 month fixed term contract as the organisation goes through a period of growth and change. The role is offered on a hybrid basis, with at least 50% of the role required to be office based.
Company Overview
Our client is a membership organisation and registered charity dedicated to advancing student education and welfare. Operating independently from the university they serve, they champion student interests through representation, advice services, and a wide range of social, cultural and sporting activities. As a financially responsible charity, they generate income through a university block grant, commercial operations including bars and cafes, and sponsorship opportunities. Every pound generated is reinvested into student services, grants and campus facilities. Their values - student-focused, high quality, trustworthy, inclusive and brave - guide how they operate and the environment they create.
Position Overview
This interim Management Accountant role is central to maintaining the financial health and transparency of a multi-faceted charity operation. You'll assist with, and ultimately prepare accurate management accounts, analyse financial performance across commercial operations, and support budgeting and forecasting activities. Your work directly enables the organisation to make informed decisions, build financial reserves for major improvements, and maintain the trust of their student members, university partners and regulatory bodies including the Charity Commission.
Responsibilities
• Initially assist with, then prepare monthly and period-end management accounts using Twinfield/Ezora accounting software
• Analyse financial data including bar sales, cost of sales and operational performance metrics
• Reconcile accounts across multiple ledgers and cost centres to ensure accuracy
• Support budgeting and forecasting processes to guide organisational financial planning
• Set up and maintain closing procedures to ensure timely financial reporting
• Collaborate with internal stakeholders to deliver reports and accounts within agreed deadlines
• Assist with external and internal audit processes, providing supporting documentation
• Ensure all financial processes comply with GDPR and charity regulatory requirements
Requirements
Essential:
• Fully or part-qualified ACA, ACCA, CIMA or equivalent experience
• Proven experience in management accounting roles
• Proficiency in accounting software systems
• Advanced Excel skills for financial analysis and reporting
• Strong analytical ability to interpret financial data and identify trends
• Ability to meet tight reporting deadlines and manage multiple priorities
Desirable:
• Experience working in charity or not-for-profit finance
• Familiarity with educational sector or membership organisation finance
• Understanding of GDPR compliance in financial operations
Benefits
• Competitive salary of circa £40K for an interim contract role
• Opportunity to develop specialist charity finance experience
• Exposure to diverse financial operations including commercial trading and grant management
Alongside these benefits, you'll join a supportive, values-driven organisation where transparency and trustworthiness shape how the team operates. You'll work with colleagues committed to student welfare and financial responsibility, in an inclusive environment where your contribution directly strengthens the organisation's ability to serve its members.
How to Apply
Please send your CV by the closing date: 12 noon on Friday 23rd January
Hybrid. Your work address will be our office in the Liverpool City Region. Regular in-person presence here or at partner sites, one to two days per week, is essential to this role.
As our Senior Service Designer you will lead and deliver place-based change work at Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design practice with design leadership.
You’ll be supporting the delivery of Fundamental Voices, a five-year system-change initiative from Capacity and the National Lottery Community Fund, designed to transform how children, young people and families influence the design and delivery of public services.
Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:
• Have strong hands-on user-centred design skills across the full design lifecycle, including discovery, definition, prototyping, and testing
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate
• Support clients and partners to navigate uncertainty, identify strategic choices and make informed decisions in complex environments.
• Have experience supporting colleagues or partners to build confidence and capability in service design and co-production approaches.
See our job pack for a full job description.
What we need
• Strong hands-on service design skills across discovery, definition, prototyping, and testing, with the ability to
translate insight into tangible concepts.
• Ability to lead and communicate design strategy across teams, organisations, and portfolios, ensuring
alignment with organisational vision and system-change goals.
• Experience delivering design and co-production with children, young people, families, or other marginalised groups.
• Experience leading or influencing design practice across multiple projects or portfolios.
• Experience applying user-centred and participatory design methods to system-change initiatives.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
We are currently seeking a Building Operations Support Officer (Hard Service and Project Coordinator) on permanent, full-time basis.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
The Building Operations Support Officer (Hard Services and Projects Coordinator) role has oversight of all external maintenance contractors ensuring all periodical compliance checks are completed, and that onsite contractors are fully inducted and are equipped with the necessary permits to work. This role requires working closely with the Building Operations Soft Services Officer and the Building Operations Coordinator.
The role ensures that Shakespeare’s Globe buildings (on site and off site) are appropriately maintained and in good conditions and working order; and will assist the Deputy Head of Estates and Capital Projects with the implementation of Health and Safety Policy across the Globe estate. This role will form an integral part of the Building Operations Emergency Response and 24/7 call out team.
The team:
The Building Operations and Security (BOPS) team plays a central role in ensuring that the Globe’s environment remains safe, compliant, and fully operational at all times. This team oversees the maintenance and performance of all building systems across the theatres, offices, public spaces, the Swan Bar and Restaurant, and offsite properties, while working closely with The Security team to keep the site safe for audiences, staff, and artists.
Working with other departments, the team supports the smooth running of performances, events, education programmes, and commercial activities by maintaining high standards of building safety, life-safety systems, and operational readiness. As part of this team, the Building Operations Support Officer (Hard Services & Projects Coordinator) plays a key role in managing essential maintenance, coordinating contractors, supporting compliance, and contributing to the Globe’s emergency response arrangements.
The skills:
- Proven experience coordinating hard FM services within a complex estate.
- Practical experience working with and overseeing external maintenance contractor.
- Experience managing planned preventative maintenance (PPM) programmes and reactive repairs.
- Demonstrable experience maintaining and reviewing compliance documentation and statutory records.
- Experience supporting emergency response, call-out, or facilities-related incident management.
- Strong understanding of building compliance requirements, including Electrical testing, Legionella control water hygiene, Fire Risk Assessment processes.
- Ability to manage and prioritise a varied workload.
- Excellent organisational skills.
- Confident communicator and capable of liaising professionally with contractors, and internal stakeholders.
- Ability to maintain accurate records.
- Proactive, and consistently promoting a strong H&S culture.
- Calm, reliable, and responsive, with the ability to work well under pressure.
- High level of integrity and professionalism.
- Willingness to participate in a 24/7 on-call rota and attend out-of-hours incidents when necessary.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme
- Season ticket loans
- Eye test voucher scheme
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
For more information, please download the job description from our linked main website/jobs page. To apply, please complete the online application form on our main jobs page by 5pm on Monday 19 January 2026.
If you have any queries on the application process or online form, please email the Recruitment Team - email on our main jobs page.
Our client is a London based charity dedicated to supporting the health and wellbeing across the UK.
Each year, our client helps thousands of people facing challenges that include financial, health, caring, domestic abuse and more through their 40 strong passionate staff team by investing £5.4m. Through advice, specialist referrals and financial assistance, they offer practical, personalised support to those who need it most.
Interim Director of Client Services (circa 6 contract)
Advice & Support Charity
Based London (City) Hybrid working, 3 days per week in office.
Salary: Up to £80,000 FTE
As the organisation enters its new strategy to deepen its impact, build long-term resilience, and reach those most in need they are looking for an Interim Director of Client Services to lead the team, ahead of a permanent post holder being recruited.
We are seeking people with:
- Experience of running high quality advise and welfare services, including helplines
- Solid experience of managing a similar sized team (23), including managerial positions
- Excellent people management skills – supportive and empowering leadership style
- Experience of driving a culture of continuous improvement and responsive service design
Closing date: Sunday 18th January 2026
CV’s will be assessed on a rolling basis.
You will need availability to start in early February 2026.
To be considered, please upload your CV via the link below.
If you have any specific queries around the role, please contact us at Prospectus.
Location: Hybrid
Department: External Affairs & Communications directorate
Salary: £43,500 - £48,000
Hours: Full Time (35 hours per week)
Contract Type: Permanent
Closing Date: 19th January 2026, 10.00am
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
Overall Purpose
The Engagement Manager plays a pivotal role in strengthening NHS Charities Together’s relationships with its members and NHS Trusts, helping to grow the sector’s collective impact, income and influence.
Working collaboratively across the organisation, the postholder will lead our approach to member and Trust engagement, connecting members with our strategic priorities and policy goals, supporting NHS Trusts to realise the potential of their charities, and identifying opportunities for development and collaboration.
The role combines strategic relationship management, insight gathering, and event delivery to ensure members are engaged, connected, and supported through a refreshed and impactful member offer.
Overall Objectives
• Build and strengthen relationships with members and NHS Trusts to maximise the value and visibility and impact of NHS charities.
• Engage, advocate and influence members to align with NHS Charities Together’s strategic goals and policy calls.
• Support NHS Trusts to understand and realise the potential of their own charity.
• Use insight and feedback from members to inform and evolve the member and impact strategy.
• Lead the delivery of an engaging programme of events, learning and peer support that builds capability, connection and impact.
• Take a strategic and coordinated approach to connecting members to internal expertise, partnerships and opportunities that support their growth.
• Contribute to the design and delivery of a refreshed member offer that is responsive, strategic and commercially sustainable.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below;
Stakeholder Management and Engagement
• Build and maintain strong relationships with members, NHS Trusts and other key stakeholders, influencing at all levels within a complex political environment.
• Represent NHS Charities Together at member meetings, networks and external events, acting as an ambassador for the organisation’s strategy and values.
• Engage members around strategic priorities, policy positions, and collective campaigns, ensuring alignment and shared impact.
• Identify and nurture opportunities for partnership, collaboration and income growth across the membership.
Insight and strategy
• Gather intelligence and feedback from members to inform the member engagement and impact strateg, working with the wider team to support the creation of a Charter for the NHS charity sector.
• Spot trends, barriers and opportunities that can shape future support, policy and advocacy work.
• Apply strategic thinking to balance nuance and competing priorities, helping to design initiatives that achieve shared goals.
Events and Learning
• Lead the design and delivery of a dynamic programme of online and in-person member events and networks, ensuring they are relevant, engaging and high quality and help achieve our objectives to grow the NHS Charity sector.
• Develop a commercial and sustainable approach to member support that achieves income targets and adds value to members.
• Take a strategic and coordinated approach that connects members and their Trusts to internal expertise, partnerships and opportunities that support their growth.
Programme and Project Delivery
• Plan and manage engagement and event projects from concept through to delivery and evaluation, ensuring they are well-organised, on time, and impactful.
• Play a key role in the management of priority events, including liaising with suppliers, facilitating involvement from members and logistical support.
• Work collaboratively with colleagues across NHS Charities Together to connect members with relevant resources, campaigns and opportunities.
• Ensure that all activities are monitored, evaluated and continuously improved using member feedback and performance data.
Content and Communication
• Develop and tailor content for different member audiences, ensuring clarity, relevance and alignment with organisational priorities.
• Work with the colleagues to promote events, training and engagement opportunities through appropriate channels.
Team and organisational contribution
• Contribute to strategic planning and support cross-organisational projects that enhance the member experience.
• Support the Sector Engagement Lead and deputise when required.
• Provide support to team members as appropriate, ensuring a collaborative and high-performing culture.
Other duties
· Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
· Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
· Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
· Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-225 783
We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:
- Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
- LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.
Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.
Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.
Please apply by sending your CV, along with a covering letter (no more than two pages), telling us why you think you are the best person for the job.
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.