Jobs for the Social Welfare sector
About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
About the post
nia’s Specialist Refuge service holds the Women’s Aid Quality Standard mark. The refuges team provides specialist accommodation and support services to women who experience multiple disadvantage including involvement in prostitution and other forms of sexual violence and exploitation, domestic violence, and problematic substance use. 
The post is currently funded until March 2026. 
About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.
CV’s will not be accepted.
Closing date: 10am, 18 November 2025
Interview date: 28 November 2025
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. 
Delivering cutting edge services to end violence against women and children.

                    The client requests no contact from agencies or media sales.
About the Alliance
The Sexual Violence (SV) Alliance is a ground-breaking collaboration between seven specialist sexual violence organisations: four Rape Crisis Centres (nia, Rape Crisis South London, Solace and Women & Girls Network) and three specialist organisations, (Galop, Respond, and SurvivorsUK). Together, we bring experience in delivering expert, intersectional, and trauma-informed services to survivors of sexual violence.
About the role
We are seeking a visionary Director to lead our strategic and operational transformation, ensuring our services are inclusive, responsive, and survivor-led. The role will be based at nia, but will work across, and be accountable to, all Alliance members.
As Director, you will play a central role in shaping and delivering the Alliance’s strategic and operational goals. You will lead the Alliance Management Team, support the Leadership Team, and work alongside experts with lived experience to improve service access, consistency, and responsiveness for London’s diverse survivor communities — especially those facing the greatest intersectional disadvantage.
The Director will oversee the transformation of intake and referral pathways, monitor performance, manage risk and oversee governance structures, while fostering collaboration and accountability across all member organisations. You will also represent the Alliance externally, influencing policy, securing resources, and amplifying the voices of marginalised survivors. The ideal candidate will bring leadership experience in specialist sexual violence services, a deep commitment to feminist and anti-racist principles, and the ability to navigate complexity with clarity and compassion.
This is a unique opportunity to shape the future of sexual violence support in London and make a lasting impact.
CV’s will not be accepted
How to apply:
Closing date: 10am, 14 Novembr 2025
Interview date: 26 November 2025
Contract requirements:Women-only- this role will be working across women only as well as mixed gender services
Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions). Part 1 (Occupational Requirements), of the Equality Act (2010) applies
The post is subject to an enhanced vetting and barring check and open to women only.
Delivering cutting edge services to end violence against women and children.

                    The client requests no contact from agencies or media sales.
The Work Rights Centre, in partnership with the LEF Fellowship Programme, is looking for a Trainee Solicitor to join our ambitious and driven team. We are a charity set up by migrants and for migrants, and every day our multilingual team of legal advisers stand up for their employment rights and secure their immigration status.
This is an ideal opportunity for a candidate with a strong sense of justice, who is looking to build a career in a legal profession. This role will suit someone who values impact, and the opportunity to make a real difference in the lives of vulnerable migrant workers and disadvantaged Britons.
You will be able to learn from three experienced solicitors, exercise your skills as an adviser, and progress your career in a friendly and supportive environment. The LEF Fellowship Programme will cover the cost of your mandatory legal training and exams. By the end of two years you will have had the chance to complete your SQE training and gain the required practical experience to fully qualify as a solicitor.
The role
As the Trainee Solicitor, you’ll work on a stimulating range of issues across two wide areas of law - Immigration (in Year 1) and Employment (in Year 2). You will learn how best to support vulnerable clients with limited English language and digital skills, how to spot signs of modern slavery or manage safeguarding concerns.
Working with our immigration team, you will help clients understand and secure their immigration status in the UK. You will support clients who have limited leave to remain (e.g. on employer-sponsored visas, Ukraine Visa Schemes, or pre-settled EUSS status) or who are entirely undocumented. Working with our employment team, you will work on cases involving non-payment of wages, non-provision of work, unlawful deductions, race and gender discrimination, or unfair dismissals. Crucially, you will have the opportunity to understand the real-life intersection of the two areas of law, as they are often experienced by the same clients.
This is a brilliant opportunity to gain well-rounded experience across all stages of the legal process, including interviewing clients, collecting information and assessing evidence, taking down witness statements, providing over the phone and written advice, and collating evidence bundles.
Alongside your legal work and SQE2 study, you will complete an independent social justice project aligned with your personal interests and objectives of the charity. This might entail legal research, sourcing strategic cases, or compiling data on the impact of the current policies. Working on this project will give you an opportunity to conduct strategic legal work contributing to systemic change.
The fellowship programme will cover the cost of both your legal training and wide-skills training, as well as providing you with well-being support. Please find a full list of benefits on the LEF website.
About you
We’re looking for an enthusiastic and confident colleague who shares our commitment to providing excellent legal advice to migrant workers. Key criteria include:
- 
	
Completed and passed (or expect to pass by 14 March 2026) the Legal Practice Course (LPC) OR have an undergraduate degree and completed and passed SQE Part 1.
 - 
	
Enthusiastic and proactive, motivated by a strong sense of justice.
 - 
	
Confident and resourceful, you enjoy public-facing work and are keen to learn.
 - 
	
Experience of working with marginalised migrant communities
 - 
	
Experience of working in a team, and progressing towards shared objectives.
 - 
	
Can demonstrate commitment to social justice, and the aims and values of the Work Rights Centre.
 
How to apply
Download the full job description and person specifications. Please send your CV and Cover Letter by the end of Friday, November 28th.
Successful candidates will be notified if they have been shortlisted for an interview by January 2026. The interviews will take place online between 26th January and 6 February 2026. The traineeship will commence on 1st April 2026.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness
The Role
The Customer Support Executive plays a key role in driving FareShare's mission to fight food poverty by providing exceptional support to both internal and external stakeholders. With in-depth knowledge of FareShare Go policies, systems, and platforms, you'll use your strong communication and problem-solving skills to address partner inquiries, uncover root causes, and ensure timely resolutions. Beyond individual cases, you'll identify trends and suggest improvements to enhance our services. Relationship-building is at the heart of this role—whether managing customer concerns, resolving conflicts, or collaborating with colleagues, you’ll be pivotal in delivering a top-tier experience. As a brand ambassador, you'll advocate for our community partners, ensuring food reaches those in need across the UK.
Main areas of responsibility
- Resolving Support Issues: Provide high-quality, seamless support to charities, promptly addressing issues and escalating to relevant stakeholders when necessary.
 - Charity Compliance: Manage charity compliance across one of four FSGo regions, ensuring KPIs are met through effective reporting, analysis, and communication with charities.
 - CRM Management: Utilize the CRM system to maintain accurate records of charities and scheduled donations, ensuring smooth operations and up-to-date information.
 - Supporting Regional Teams: Collaborate with regional field teams to transition charities from initial onboarding to ongoing support, aiding in engagement and retention efforts.
 - Stakeholder Support: Work with the data support team to analyze performance, track trends, and proactively address key issues. Collaborate with retailer partners and tech suppliers to resolve problems and fulfill requests.
 - Charity Recruitment & Lead Generation: Assess charity eligibility and their capacity for surplus food, aiming to maximize donations. Assist with the rollout of new retailers and pilot initiatives.
 - Advocate for community partners and help ensure food reaches those in need, supporting FareShare’s mission to combat food poverty in the UK
 
Person Specification
Essential Criteria
- Strong communication and interpersonal skills
 - Excellent analytical abilities with a keen attention to detail
 - Empathetic team player, with a collaborative approach
 - Exceptional time management and the ability to prioritize tasks effectively
 - Strong relationship-building skills, fostering trust and collaboration
 - Highly organized, with a proven track record of delivering high-quality results
 - Ability to manage and analyse data efficiently
 - Demonstrated capability to build cross-team connections and share best practices
 - Flexibility to travel across the UK as needed for the role
 
Desirable Criteria
- Familiarity with CRM platforms, particularly Salesforce
 - Experience using Power BI for reporting and analysis
 - Independent, innovative, and creative thinker
 - Proven track record in similar roles across any sector
 - Understanding of the "not-for-profit" sector
 - Previous experience working with food waste in either an academic or professional context is a plus
 
Competencies and behaviours
- An understanding of and commitment to FareShare’s mission.
 - A commitment to Equal Opportunities.
 - Flexibility and collaborative style of working across FareShare and with all our stakeholders.
 
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 
Key Tasks
- 
	
Act as the first point of contact for all referrals over the weekend across both hospitals.
 
- 
	
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
 
- 
	
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
 
- 
	
Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
 
- 
	
Collect feedback from service users and upload to case management system.
 
- 
	
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
 
- 
	
Deputise for the manger at discharge planning and other meetings as required.
 
- 
	
Support hospitals to improve the patient’s experience of the discharge process.
 
- 
	
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
 
- 
	
Work collaboratively with other agencies providing support services.
 
- 
	
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
 
- 
	
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
 
- 
	
Deliver the front-line support services over the weekend
 
- 
	
Provide occasional cover for the A/L of other Project Officers
 
- 
	
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
 
- 
	
Supervise, support and develop DSWs and volunteers in your service.
 
- 
	
Liaise with the handyperson service about referrals and jobs for service users.
 
- 
	
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
 
- 
	
Arranging access visits to service user’s homes.
 
Administration
- 
	
Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
 
- 
	
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
 
- 
	
Ensure wards have good supply of service leaflets and referral forms.
 
- 
	
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
 
- 
	
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
 
- 
	
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
 
- 
	
Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
 
- 
	
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
 
Quality
- 
	
Be familiar with and to implement AUKEL policies and procedures.
 
- 
	
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
 
- 
	
Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
 
- 
	
Respond to safeguarding or other concerns and make appropriate reports and management action
 
Liaison
- 
	
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
 
- 
	
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
 
- 
	
Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
 
- 
	
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
 
- 
	
Liaise with contractors to arrange deliveries and works to service user’s homes.
 
General
- 
	
Meet regularly with your line manager for support, supervision and appraisal.
 
- 
	
Attend team and staff meetings, (and other meetings) as required.
 
- 
	
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
 
- 
	
Undertake any training required to fulfil the post.
 
- 
	
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
 
- 
	
Work within AUKEL’s expectations of professional boundaries and confidentiality.
 
Functional Links
- 
	
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
 
- 
	
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
 
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience 
Essential 
- 
	
Minimum of 2 years’ experience of working within a health or care setting.
 
- 
	
Experience of using IT systems to record work done.
 
- 
	
Experience of supporting colleagues (this could be in a non- managerial position)
 
Desirable
- 
	
Experience of working within a hospital setting
 
- 
	
Experience of managing and developing staff.
 
- 
	
Experience of working with older people
 
- 
	
Experience of conducting assessments and risk assessments.
 
Knowledge & Understanding 
Essential 
- 
	
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
 
- 
	
Understanding of the needs of patients who may lack family or other support.
 
- 
	
Understanding of the needs of lone workers whilst working in the community.
 
- 
	
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
 
- 
	
Understand of and commitment to equity, diversity, inclusion and dignity.
 
Desirable
- 
	
Knowledge of CQC fundamental standards
 - 
	
Understanding of NHS hospital discharge procedures
 
Skills/Attributes
Essential
- 
	
Excellent interpersonal skills
 
- 
	
Excellent verbal and written communication
 
- 
	
Intermediate IT skills
 
- 
	
Excellent planning and organisational skills
 
- 
	
Ability to work calmly under pressure.
 
Additional Requirements
- 
	
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
 
- 
	
The role is required travel across East London
 
- 
	
Flexibility in working hours to meet organisational needs.
 
Additional Information
- 
	
This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
 
- 
	
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
 
The client requests no contact from agencies or media sales.
Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives
Key Tasks
Leadership
• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.
People management
• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.
Administration
• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)
Quality
• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.
Liaison
• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.
General
• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional links
• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.
Desirable
• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.
Knowledge & Understanding
Essential
• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource
Desirable
• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.
Skills/Attributes
• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others
Desirable
• Mediation skills
• Conflict Management skills 
• Values-driven and aligned with the mission of the charity. 
• Empathetic, with a strong commitment to employee and volunteer well-being.
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
- 
	
Act as the first point of contact for all referrals across the hospital they are attached to.
 
- 
	
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
 
- 
	
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
 
- 
	
Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
 
- 
	
Collecting feedback from service users and uploading to case management system.
 
- 
	
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
 
- 
	
Deputise for the Manger at discharge planning and other meetings as directed.
 
- 
	
Support the hospital to improve the patient’s experience of the discharge process
 
- 
	
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
 
- 
	
Work collaboratively with other agencies providing support services.
 
- 
	
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
 
- 
	
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
 
- 
	
Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
 
- 
	
Provide occasional weekend cover for the A/L of other Project Officers
 
- 
	
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
 
- 
	
Supervise, support and develop DSWs and volunteers in your service.
 
- 
	
Liaise with the handyperson service about referrals and jobs for service users.
 
- 
	
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
 
Administration
- 
	
Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
 
- 
	
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
 
- 
	
Ensure wards have good supply of service leaflets and referral forms.
 
- 
	
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
 
- 
	
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
 
- 
	
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
 
- 
	
Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
 
- 
	
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
 
Quality
- 
	
Be familiar with and to implement AUKEL policies and procedures.
 
- 
	
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
 
- 
	
Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
 
- 
	
Respond to safeguarding or other concerns and make appropriate reports and management action
 
Liaison
- 
	
Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
 
- 
	
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
 
- 
	
Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
 
- 
	
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
 
- 
	
Liaise with contractors to arrange deliveries and works to service user’s homes.
 
General
- 
	
Meet regularly with your line manager for support, supervision and appraisal.
 
- 
	
Attend team and staff meetings, (and other meetings) as required.
 
- 
	
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
 
- 
	
Undertake any training required to fulfil the post.
 
- 
	
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
 
- 
	
Arranging access visits to service user’s homes
 
- 
	
Work within AUKEL’s expectations of professional boundaries and confidentiality.
 
Functional Links
- 
	
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
 
- 
	
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.
 
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience 
Essential 
- 
	
Minimum of 2 years’ experience of working within a health or care setting.
 
- 
	
Experience of using IT systems to record work done.
 
- 
	
Experience of supporting colleagues (this could be in a non- managerial position)
 
Desirable
- 
	
Experience of working within a hospital setting
 - 
	
Experience of managing and developing staff.
 
- 
	
Experience of working with older people
 
Knowledge & Understanding 
Essential 
- 
	
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
 
- 
	
Understanding of the needs of patients who may lack family or other support.
 
- 
	
Understanding of the needs of lone workers whilst working in the community.
 
- 
	
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
 
- 
	
Understand of and commitment to equity, diversity, inclusion and dignity.
 
Desirable
- 
	
Knowledge of CQC fundamental standards
 
- 
	
Understanding of NHS hospital discharge procedures
 
- 
	
Experience of conducting assessments and risk assessments.
 
Skills/Attributes 
Essential 
- 
	
Excellent interpersonal skills
 
- 
	
Excellent verbal and written communication
 
- 
	
Intermediate IT skills
 
- 
	
Excellent planning and organisational skills
 
- 
	
Ability to work calmly under pressure.
 
Additional Requirements
- 
	
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
 
- 
	
The role is required travel across East London
 
- 
	
Flexibility in working hours to meet organisational needs
 
The client requests no contact from agencies or media sales.
We’re excited to be partnering with Consumers International to source an interim Communications Specialist for 2-3 months whilst they seek to fill a longer term contract.
We require a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.
The Role:
As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.
About You:
You’ll bring:
- Established communications experience, preferably in the charity, government or international development sector
 - A strong track record in digital content creation and audience-focused storytelling
 - Demonstrable experience in supporting events, research launches or campaign rollouts
 - Excellent project management and coordination skills
 - Strong stakeholder communication, both internally and externally
 - Experience mapping audiences and designing targeted messaging strategies
 - A good eye for design and understanding of visual identity
 
Quick facts:
- Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more.
 - 2-3 months but potential to apply for longer contract
 - £32,000–£35,000 depending on experience
 - Interviews held on a rolling basis – early applications encouraged.
 
Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
As we implement Microsoft Business Central across Age UK, we're building a robust reporting layer to support both Finance and the wider organisation. We're looking for an experienced Financial Reporting Developer to lead the development and maintenance of financial reports in Power BI, enabling clear, accurate, and actionable insights that support data-driven decision making.
Working closely with Finance and stakeholders across the organisation, you'll gather reporting requirements and translate them into effective Power BI solutions. You'll also collaborate with the Central Data team under the Head of Data (Digital & Technology) outside of key financial reporting cycles to support broader organisational reporting needs.
For a more detailed list of responsibilities and criteria, please review the job description below.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office around once a month for team days and more often if necessary. Travel to the London office is not expensed by the charity.
Age UK internal grade - 6LT.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Strong experience in developing Power BI reports and dashboards, with a proficiency in DAX, Power Query, and data modelling. A, I, T
* Comprehensive knowledge of data design, data modelling, data management and data visualisation (within Power BI). A, I, T
* Experience of both data manipulation and analysis of large scale financial datasets. A, I, T
* Strong understanding of statistical concepts. A, I
* Solid understanding of financial reporting and budgeting concepts. A, I
* Experience working with Microsoft Dynamics 365 Business Central or similar ERP systems. A, I
Skills and knowledge
* Ability to translate business requirements into technical solutions. I
* Excellent communication and stakeholder engagement skills. I
* Attention to Detail: High attention to detail and accuracy. A, I
Personal attributes
* Team work: Aptitude to work as part of a team to deliver requirements which meet needs across a variety of functions. A, I
* Organisational Skills: Ability to manage multiple projects simultaneously. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
 - Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
 - Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
 - Car Benefit scheme, Cycle to Work scheme
 - Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
 - Blue Light Card scheme
 - You Did It Awards - recognition awards from £100-250.
 
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development. 
 
Hybrid and remote working require that the candidate meet these additional requirements:  Internet bandwidth: 40Mbps minimum  Internet connectivity: Wired / ADSL / Fibre Stable and safe working environment 
 
This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role.
 
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
 
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
 - Receive support with training and mentoring advice to qualification.
 - Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
 - Be client focused with a results orientated approach and a commitment to our corporate vision.
 
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time equivalent)
Shift Pattern: Part Time 15 hours per week Monday to Friday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
 - Holding a caseload, conducting key work sessions which are personable to their needs
 - Carry out regular welfare checks, safeguarding checks, and general living checks
 - Encourage residents to take part in activities and events
 - Keep support plans up to date on a regular basis
 - Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
 - Carry out general housing management support
 
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. Further we look for:
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
 - Ability to show empathy and compassion to our residents, and different challenges they face
 - Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
 - Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
 - Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
 - Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
 - Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
 
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 - Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
 - Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
 
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about the vision of the church to transform communities? If so, this is the opportunity for you.
Location: Islington, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £27,000
Closing date: Wednesday 17th September, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Upcoming Assessment Days: Thursday 20th November
Application pack: Have a look at our application pack for more information about the role and Resurgo
We are now recruiting for a Lead Coach in Islington - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
 - Building relationships with young people on the programme and managing culture, and attitudes in the training room.
 - Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
 
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
 
Training the Asssistant Coach [10%]
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
 
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
 
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Church Partnerships Managers with overall team training and development.
 
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values and beliefs of Resurgo and the partner church
 - You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
 - You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
 - Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
 - You are great at building relationships, with solid communication skills
 - Good administrative and organisational skills, working well under pressure with the ability to prioritise workload
 
You’ll be employed by Hope Church Islington, who partner closely with Resurgo to deliver the Spear Programme in Islington
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
	
- Support and funding to complete your professional coaching accreditation
 - Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
 - Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
 
 - A fun, supportive culture where you are encouraged to bring your authentic self to work
 - A worshipping community, where you can pray and worship with your colleagues
 - Summer and autumn staff conference days, plus a two-night Christmas retreat
 
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
 - In the event of a job offer, a DBS check will be requested.
 
Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.
With young people, with organisations, for society.



                    The client requests no contact from agencies or media sales.
One Westminster is the Charity Support Service and Volunteer Centre for the City of Westminster.
We are looking for an enthusiastic, passionate and driven individual to recruit, train and support a team of volunteers to work across the City of Westminster at a wide range of exciting events.
Connected, healthy, resilient people and communities in Westminster
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Support Mentor
Location: West London (Unfortunately, this premises has no step free access)
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Friday (One Saturday once every 3 months instead of a Friday) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30
About the Role
We are seeking a dedicated and compassionate Support Mentor. We are looking for someone who really cares about the rights of women and their children to join our service in West London. This is an opportunity to support within a refuge accommodation for women and children surviving domestic abuse, many of whom are living with trauma. As a Support Mentor, you will support in providing a much needed safe space and support for women, for them to feel empowered in their healing journey and feel secure in their independence, strengths, and skills.
Key Responsibilities:
- Support residents/participants to achieve their desired goals/outcomes in various ways
 - Ensure all residents/participants understand their rights and responsibilities, and have access to the right tools, resources, and networks to support them in achieving their goals.
 - Develop, participate in, and encourage residents/participants to participate in the running and development of various projects and activities.
 - Empower residents/participants to make decisions to take control over their lives, by creating an enabling environment.
 - Provide advice, information, guidance, and life skills training to residents/participants as required.
 - Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
 
About You
Our Refuge works to support women with complex and enduring needs and women who experience domestic abuse to reclaim their power and find their voice. We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women and children at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.
- Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
 - Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
 - Ability to show empathy and compassion to our residents, and different challenges they face
 - Experience working with, or a strong understanding of, domestic abuse and the systemic barriers faced by women.
 - Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
 - Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
 - Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
 - Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
 - Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
 
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Manager
Full-time, Permanent
Salary: £45,981
Location: Farringdon, hybrid working, minimum 2 days on-site
MLC Partners are actively seeking a highly organised and proactive Executive Manager to provide exceptional support to the CEO and leadership team at a renowned, impactful and ambitious charity. Turn2us is a national charity tackling financial insecurity and its structural causes. Offering practical support and information to help everyone thrive, they’re working to change the systems and perceptions that cause financial insecurity across the UK.
If you have the knowledge and experience to ensure the smooth running of the CEOs office; the executive operations, governance and business support functions organisation-wide and you are passionate about this crucial cause - eradicating financial insecurity, then this could be the ideal opportunity to build your career in a charity dedicated to ensuring dignity and equity for all.
Key Responsibilities and Accountabilities
Executive Support to CEO:
- Assemble and prepare papers, being the main point of conduct for CEO key meetings.
 - Coordinate, attend, take minutes, and track actions for the Organisational Leadership Team.
 - Manage diary, project manage and carry out administration for the CEO.
 - Coordinate, attend, take minutes, and track actions for the CEO.
 - Follow up on actions from meetings on behalf of the CEO and Chair of EFH, ensuring timely completion.
 - Draft correspondence, manage communications, and liaise with key stakeholders including government departments, Patrons’ offices, and external partners, ensuring appropriate professionalism.
 
Governance Liaison:
- Act as the primary liaison between the CEO and the Group Head of Governance, ensuring all governance-related matters are effectively managed by having weekly check ins with both the Chief Executive and Group Head of Governance, and keeping the Director of People, Culture & Governance informed about pertinent matters.
 - Coordinate the preparation and distribution of governance papers and briefing documents for the CEO.
 - Ensure timely submission of board and committee papers, ensuring accuracy and completeness.
 - Support the CEO in governance-related activities, including regulatory compliance and strategic planning discussions.
 - Work closely with the CEO, Director of Finance and Operations, and Property Consultant on property-related matters.
 - Act as secretariat for relevant property committees including meeting scheduling, minute taking and tracking actions.
 
Business Support:
- Lead the induction of new Business Support team members, ensuring consistency in approach.
 - Hold regular meetings with the Business Support team, inviting feedback and implementing improvements.
 - Lead meetings with Business Support staff to share best practices and resolve operational challenges.
 - Foster a positive and collaborative team environment.
 - Lead and support the Business Support team, providing a backup service to teams across the organisation, ensuring tasks are carried out in a timely manner. Where there is insufficient capacity within the Business Support Team, this may mean sourcing a temp or outside agency.
 
Person Specification:
It’s 2025, no-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. With an ambitious strategy, we need a strong leader to work alongside the CEO and leadership team who can streamline operations and coordinate key business functions. Successful applicants will have previous experience providing executive support at a senior level with excellent organisational skills and the ability to manage multiple priorities.
You should have a sound understanding of governance processes, including board and committee administration, be an excellent communicator with the ability to draft high-quality correspondence. In addition, you will bring proven leadership experience, motivating and coordinating others, while demonstrating professionalism, discretion, and a commitment to equity, diversity, inclusion, and the values of Turn2us.
Essential Criteria:
- Significant experience in a high-level Executive Assistant or Business Support Management role.
 - Strong knowledge of governance processes, including board and committee administration.
 - Excellent organisational and project management skills, with the ability to manage multiple priorities.
 - High-level written and verbal communication skills, with experience drafting formal correspondence and briefing papers.
 - Strong leadership skills, with the ability to coordinate and motivate others.
 - Ability to maintain confidentiality and handle sensitive information with discretion.
 - Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with digital collaboration tools (e.g., Teams, SharePoint).
 
Skills:
- Substantial experience working in a senior administrative role or comparable work, highly organised, able to plan proactively and prioritise work, with excellent time management skills and the ability to deliver to a deadline under pressure within a context of competing demands
 - Proficient in Microsoft Office suite (Outlook, Word, Excel and PowerPoint), CRM databases and virtual meeting products
 - Ability to take a strategic approach, working across the organisation to suggest and implement processes and systems, creating business plans for new initiatives
 - Understanding of Monitoring, Evaluation and Learning to support effective impact and continuous improvement, good project management and budgeting skills
 - Demonstrable and highly developed interpersonal and communication skills both written and verbal with the ability to manage effective working relationships.
 
Knowledge:
- Understanding of safeguarding and safe working practices including Equity, Diversity, Inclusion and Belonging and its practical application
 - Experience of organisation of meetings, travel arranging, diary management and email management
 - Ability to take concise, accurate and efficiently produced minutes of meetings
 - Line management experience and ability to motivate others
 
Attributes:
- Personal commitment to the work of Turn2us
 - Resilience, good problem-solving skills
 - Initiative/self-starter: able to operate independently and be a team worker.
 - A continual improvement approach to yourself and to the work
 - Tactful and diplomatic with emotional intelligence
 
How to Apply/Interview dates
To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Friday 14th November
1st stage interviews: w/c 17th November
2nd stage interviews (face-to-face): w/c 24th November
                
                
                
                
                
                
                
                
                
                        
                        
                        


                    
                        
                        
                        
                        

