Team Administrator Jobs
Are you passionate about delivering excellent mental health support?
We're looking for an outstanding Coaching Coordinator to lead the day-to-day running of Restore's Coaching and Referrals service, supporting people experiencing mental health challenges to gain paid employment, volunteering opportunities, or move back into education or training. You will also provide support to Restore's Referrals Coordinator, enabling them to ensure a highly effective assessment process for potential recovery service members (service users) and coaching clients.
Every year, Restore works with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future.
41% of people who receive our Coaching support move into employment, education or training.
As Coaching Coordinator at Restore you will work flexibly across a cluster of sites, with the opportunity to feed in to the development and innovation of our services, helping to ensure the quality of our support remains second to none.
We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to service users and continuously develop as a practitioner.
Person Specification
The ideal candidate will be able to demonstrate how they meet the following criteria:
- Experience of managing a staff team and / or a team of volunteers
- Qualified to Level C GCSE in Maths and English or equivalent
- Experience of working with people with experience of mental health problems
- Experience of coaching and the ability to develop this skill in others.
- Awareness and understanding of the issues faced by people with Multiple and Complex Needs
- Proven ability to form effective, positive and motivational relationships.
- To recognise and value all aspects of diversity and an understanding of the importance of Equality, Diversity, Equity and Inclusion.
Advert Closes on Midnight on Tuesday 25th June 2024
Interview date on Tuesday 2nd July 2024
The client requests no contact from agencies or media sales.
Are you seeking an opportunity to develop or start a career in the homelessness sector, working in a role where you can play an instrumental part in supporting people to lead a fulfilling life? Then this could be the post for you.
About the role:
We have an exciting opportunity for you to join us as a Trainee Project Worker or Trainee Floating Support Worker at services across London, including Westminster, Lewisham, Camden, Islington and Redbridge.
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change.
Trainee Project Worker roles are based in supported accommodation services, where we aim to prepare clients for independence and positively impact their quality of life. These services provide temporary and longer-term accommodation for people who may have associated difficulties relating to mental health, complex support needs and trauma. In this role, you will be working on a shift rota, which will include working early shifts: 8am - 3:30pm/4pm and /or late shifts: 3:30pm - 10:30pm and could include some weekends and bank holidays.
We may also have Trainee Floating Support Worker roles, working to support a caseload of people who are at greater risk of homelessness with a focus on addressing housing-related issues, improving quality of life and promoting independence. Your support will include help with benefits issues, mental and physical ill health, hoarding and antisocial behaviours within a recovery framework and structured key working assessment. This work will involve regular travel in London, visiting clients in their own homes or other locations.
As a Trainee, you will be working in a varied and rewarding role amongst a committed and supportive team. The training programme will teach you how to provide this support to clients, enabling them to achieve the objectives they have collaboratively created in their support and action plans. You will also assist clients with routine tasks and their goals relating to training, education, or employment.
As a Trainee, you will receive increments to your salary at six months and at nine months (subject to successful completion of the Trainee Programme).
About you:
You do not need to have previous or formal experience working in the homelessness sector or in a support role. We are seeking people with transferable skills and experience gained from a varied background, who will demonstrate a commitment and passion for the work that we do. You will be ready to learn on the job and we will support you to develop your own learning and practice through a structured programme and teamwork.
We are looking for people who are creative thinkers, that are committed and motivated in inspiring our clients into leading successful lives. In return, we will provide you with a comprehensive and engaging Trainee Programme. Involving ongoing support, trainee specific workshops and plenty of opportunity to learn on the job through formal training, reflective practice, service visits and working with experienced colleagues. The traineeship period will run up to 9 months with a possibility for a fast track at 6 months.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th July (at Midnight)
Interview date: 23rd & 24th July 2024.
This post will require an Enhanced DBS check to be processed for the successful applicant.
*We are seeking to recruit a group of trainees to form a cohort starting between September - October.
The client requests no contact from agencies or media sales.
Home-Start is committed to promoting the welfare of families with young children to ensure that they have the best start in life. We are seeking a Volunteer Manager to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow. This is a challenging role as the sector has seen a real decline in volunteering in recent years, so we're looking for an innovative, forward thinking change-maker who is ready to test new approaches.
Additionally, the Volunteer Manager will be a creative communicator, with the ability to build supportive relationships with a very large and diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. They will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.They will also promote Home-Start in each of the boroughs where we work, seeking opportunities for recruitment within local communities.
The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.
The independent domestic violence advocate will work closely with victims of domestic violence and other forms of violence and abuse, from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic violence at the highest risk and their children. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment and enabling them to access their rights, make decisions and increase their life options.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to make a difference in the lives of young people? If so, St James' Church, Rowledge, Surrey is seeking a dynamic Youth and Children’s Ministry Lead to join our team!
At Saint James’, we are a welcoming, open, and inclusive community dedicated to worshipping God, loving one another, and serving our neighbours – both gathered and scattered. With hundreds of years of history, we are a thriving church, and our worship is a mix of traditional and contemporary. We are set in a village one hour from London, not too far from the coast, and half an hour from Heathrow.
As our Youth and Children’s Ministry Lead, you will have the opportunity to direct, oversee, and grow our vibrant Anglican ministry for children, youth, and young adults. Additionally, there will be an opportunity to be involved with ecumenical work with other churches going into schools in the Farnham area. YOU WILL BE AT THE HEART OF IT ALL.
We are looking for someone who is passionate about empowering teams, building relationships, and creating lasting experiences for our young members. Your Sunday Mornings will never be the same, so if you are Thirsty or #hungry, or keen to find out more about Big Fish or Little Fish, we want to hear from you!
This could be a great place to start your career, so don’t miss out on this exciting opportunity to join our mission-driven team.
Starting Summer 2024, the Appointment will only be made subject to receipt of satisfactory references and an enhanced level DBS check.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Safe Accommodation Community Outreach Support Worker supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
About the Mint House
Our aim at the Mint House is that restorative justice and practice become embedded within organisations and communities, being seen as a natural part of 'how we do things' across a range of settings. We work towards this through events and communications designed to introduce restorative justice and practice to new audiences and share learning on effective practice, by providing training and support, through network building, thought leadership and practical projects. Among examples:
- helped by the appointment of a part-time communications officer in 2021 we now have a 500+ strong network of event participants and supporters from across sectors and extending round the globe (though with a sizeable Oxfordshire contingent).
- since 2021 we have trained over 200 managers and staff from Oxfordshire County Council's children's workforce (social workers, family support workers etc) in restorative practice, backing up training with reflective practice sessions and practical resources. More recently, we have been providing similar training and support for colleagues in forensic mental health settings. We are an accredited training provider with the Restorative Justice Council.
- many of our events have a network-building dimension. We also specifically facilitate a network of UK-based colleagues working to create restorative communities and cities, and a network of communications specialists working in our field.
- with support from the Westhill Endowment, we recently hosted two sets of research and practice dialogues, bringing people from diverse backgrounds together to explore what’s involved in embedding restorative practice in organisations and communities.
- we are currently working with partners from across Oxford to pilot use of restorative approaches to reduce evictions of former rough sleepers from supported accommodation.
Training & Projects Officer role
Context
In 2023 we drew up a new strategy and business plan. This exercise underlined that the transformational change we want to see depends on us collaborating with many different organisations and communities, exploring with them what it means to be restorative in their context then working with them to make and learn from the changes needed.
Through our work so far we have encountered many potential collaboration partners. Working alongside our part-time Communications and Events Officer your role as Training and Projects Officer will be to help us implement existing partnership projects and develop new ones. We have funding available to support this post for 12 months initially but aim to make the role sustainable as new projects come onstream.
We expect the role to be home based, but with a need to visit clients/project partners and attend meetings/events in Oxford or the surrounding area on a regular basis. Wider travel to partner events/meetings may also be required from time to time.
Purpose
Support the delivery and further development of ‘on the ground' initiatives demonstrating the difference restorative justice and practice can make to building healthy relationships and promoting peace and reconciliation. As part of this, orchestrate delivery of training and support contracts.
Key responsibilities
a. Manage implementation of existing ‘on the ground’ projects, notably including our Matilda House trailblazer housing project.
b. Co-ordinate delivery of training and support, liaising with clients to understand delivery requirements and with in-house and associate trainers to confirm their availability.
c. Support the team of associate trainers, ensuring they are well prepared and supported, with access to continuing development and opportunities for reflective practice.
d. Ensure the quality of training, including ensuring the continuing development of materials and that training is tailored to the delivery setting.
e. Work with trustees to shape and introduce new projects, including liaising with partners, drawing up project plans and budgets and laying the groundwork for new projects as they come onstream. As part of this, and as time allows, input into funding applications
f. Monitor project and training delivery and spend, capturing learning and reporting as required to trustees and external funders.
g. Work closely with the Communications and Events Officer, supporting completion of key tasks as required.
h. Other duties as assigned by trustees.
Please see the job specification for further details including person specification and how to apply.
Helping you to build relationships, deal positively with conflict, and repair harm through restorative practice.
The client requests no contact from agencies or media sales.
ActionSpace, the sector-leading charity working with learning disabled artists across London is seeking an exceptional individual to join the team as Pastoral Care Co-ordinator.
The Pastoral Care Co-ordinator ensures all artists and project participants are able to maximise the benefits of participating in ActionSpace activities and supports them in realising their personal potential by ensuring accessibility and co-ordinating support needs.
The ideal candidate will have at least five years experience of working with learning disabled adults, particularly those with high support needs, and experience of developing and implementing access and behaviour support plans. They will have a comprehensive working knowledge of the needs and rights of learning disabled people, the relevant statutory authorities, legislation and public policy around accessibility and social care, be committed toworking in an anti-discriminatory way, with a positive view of learning disabled people. They will enjoy working as part of a team but also be able to work independently, managing their own workload.
This is an exciting time to be joining ActionSpace as we embark on ambitious period of growth and development. You will be working as part of a unique creative team and for a small but highly respected, impactful and influential charity that achieves a lot and punches well-above above its weight.
Ref: RMM-241
Are you a proactive, target-driven and collaborative individual with a proven record of assessing vocational qualifications to adults facing disadvantage and possess the ability to support people who have multiple and complex needs? Looking for an exciting new career opportunity?
If so, join St Giles Trust as Resolution Mentor embedded within a prison-based team at HMP Werrington, where you will play an integral role on an innovative proposal designed to develop interventions promoting preventative approaches, utilising our highly regarded Peer Advice, and providing a gateway to mentoring programme.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Reporting to the ReBuild Youth Team Leader, you will be responsible for delivering the weekly session on Induction, supporting the ‘Resolving Disagreements’ team to provide ongoing one-to-one mentoring to CYP, as well as supporting sessions on transitions to other establishments or community. You will work with allocated learners to produce realistic assessment plans, provide one-to-one support to learners as appropriate and monitor their progress towards timely completion and certification, plus ensure that you assess learners using a range of assessment methods appropriate for the vocational qualification assessment criteria.
We will also rely on you to liaise and work in co-operation with the Trust’s internal quality assurers to ensure compliance with standards, to attend and participate in internal and external meetings, best practice seminars and continuous professional development opportunities, and to undertake all the administration necessary for tracking learner progress. Working constructively with colleagues to achieve project targets, responding to requests for information and supporting local community projects with advertising, recruiting, and facilitating ROTLS are also important aspects of the role.
What we are looking for
- Experience of working to targets and recording information to enable effective performance monitoring
- Level 3 Certificate in Assessing Vocational Achievement (or equivalent assessor certification)
- Understanding of the issues faced by participants in accessing and sustaining training or employment
- The ability to demonstrate knowledge of the issues faced by our client group
- Demonstrable ability to support and motivate learners with multiple complex needs
- Proven ability to apply a creative approach to assessing
- Excellent interpersonal, relationship-building and communication skills, both verbal and written.
Successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check with barred list is required for all successful applicants.
Closing date: 11pm, Monday 17 June 2024 Interviews: W/c 24 June 2024
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
We have some an exciting opportunity to join our Westminster Wellbeing Pathway team as an Assistant Support Worker (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.
St Mungo’s Westminster Wellbeing Pathway consists of 3 step-down projects that support clients in their recovery journey through the use of a person-centred approach, with a focus on mental health and other complex needs including (but not limited to): physical health, substance misuse, a history of domestic violence and trauma.
In this role you will jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. In this role you will be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. Other responsibilities will include:
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Coordinating important Health and Safety checks and other administrative duties.
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Work alongside the team to provide a person centred support to residents and clients.
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This role is shift based.
About you
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.
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Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
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Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
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A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on Wednesday 26 June 2024
Interview and assessments on: Monday 08 July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference and supporting others to achieve their individual employment goals? Are you looking for a role that offers flexibility and immense job satisfaction?
We want you to put that passion to great use supporting people with substance Use issues to find paid employment as part of their recovery and improving their lives.
So why not apply for the role of IPS Employment Advisor at Richmond Fellowship today?
What’s in it for you?
This is a fantastic opportunity to really make a difference in people’s lives and develop your own skills at the same time, whilst keeping your clients at the heart of everything you do. A steppingstone for future progression, this varied and fulfilling role will see you work alongside the treatment teams within the service and receive training from both Richmond Fellowship and the IPS platform. Alongside a generous base salary, we also offer fantastic flexibility with the opportunity to arrange your own working schedule as well as training, development, and progression opportunities.
What will I be doing?
Day to day you will be supporting clients with Substance Use support needs to find and sustain paid employment as a key element of their recovery - engaging with employers and building good working relationships with Treatment teams along the way. You’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
We are looking for:
• Experience of working in a customer facing environment e.g. Customer Services, Social Care, Hospitality, Sales etc
• Experience of working in a performance target driven environment
• Willingness to travel locally and dedicated to working in the community.
This is a permanent full‐time post at 37.5 hours a week.
So, are you ready to take on this rewarding role that comes with some great benefits? To apply click the apply button.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Programme Officer
Are you an experienced Programme Officer? Can you keep a programme up to date supporting programme managers to deliver excellent outcomes for Children? Are you resourceful and able to work across multiple programmes keeping them up to date and providing accurate and on time reporting?
We are looking for someone with demonstrable experience support across multiple programmes to join a national charity. They launched an ambitious ten-year strategy in 2021 and this role is pivotal in bringing that strategy to fruition.
Position: Programme Officer
Salary: £26,388 - £29,986, plus £3,366 inner London allowance or £500 home working allowance.
Location: United Kingdom - Remote or Flexible location
Vacancy Type: 6 month fixed term contract
Working Hours Per Week: Full time (35 hours)
Closing Date: 30th June 2024
The Role:
As Programme Officer you will be pivotal in supporting the programmes from scoping to completion, providing expert support to Programme Managers in keeping programme plans, RAID logs and programme documentation up to date. You will provide reporting to the PMO and Programme Delivery Board and work with a wide range of stakeholders.
About you:
You will be a thoughtful collaborator with experience of supporting complex change programmes, monitoring, and reporting in a large organisation. You will be supported by a skilled, fun and friendly team within the Corporate PMO in the Strategy and Knowledge Directorate.
We are looking for someone with experience of:
- Successfully supporting multiple work-streamed programmes, including budgets, planning, risk, stakeholders, and benefits management to achieve stated outcomes.
- Supporting benefits mapping and reporting.
- Supporting dependency management, updating programme plans, updating PIDs and supporting programme managers in Programme Boards.
- Strong interpersonal and administrative skills with the ability to engage and work as a team to deliver high quality outcomes.
Every childhood is worth fighting for. This is the charity’s belief. It is what drives them. It motivates their Strategy and Knowledge Directorate to maintain their position as an influential, informed and forceful voice at every level. Join the team as Programme Officer and be part of progress that means more.
In Return
We know that the main reward is making a difference to children’s lives, but you will also be rewarded with a variety of rewards and benefits including: generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Join this amazing organisation and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.
Other roles you may have experience of could include: Programmes Officer, Programme Manager, Programmes and Impact, Programme Coordinator, Impact Manager, Programme Lead, etc #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you passionate about working with older adults who have care and support needs? If so, we want to hear from you!
Age UK Lewisham and Southwark are looking for a Support Worker to escort service users to and from their Day Centre in Southwark, deliver a programme of day care activities, and to ensure their personal, social and cultural needs are met.
The successful candidate will have a good understanding of the needs and issues affecting older people including dementia awareness, and have worked or lived experience of caring. They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.
Age UK Lewisham and Southwark aims to provide a safe, inclusive workplace for people of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees and we strongly encourage you to apply if you are from a marginalized or underrepresented group.
Employee Benefits:
- Hourly rate above London Living Wage
- 26 days annual leave + bank holidays
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary
For full details please download the Job Pack which includes a Job Description, Person Specification and application form.
Closing date for applications – 9am on 17 June 2024
Interviews will take place week commencing 1 July 2024 at Stones End Day Centre, Southwark
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health service in Richmond.
£14,582.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
To enable vulnerable people living in a variety of different tenures and a geographical area in the community to move towards greater independence by providing a flexible and individually tailored support package. Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role involves lone working within the community.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Building supportive, trusting relationships with customers.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.
The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.
The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.
This role is subject to an Enhanced DBS
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion. Queries can be directed via our website.
Applications for this role close on 27th June 2024
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.