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Page 2 of 3
Leicester, Leicester (On-site)
£34,000 - £36,000 per year
Full-time
Permanent
Job description

To manage and develop the b inspired Neighbourhood Support Service in Braunstone, ensuring that business plan targets are achieved and positive community impact is delivered.

Responsible for operational management of the staff team, volunteers and site. Oversee and develop partnership working arrangements with other agencies and providers, to enhance the offer to local residents.  Ensuring resident engagement and consultation is a priority and contributes to the Neighbourhood Management arrangements.

Main Duties & Responsibilities:

 

Staff Management:

 

1. Provide strong leadership (lead by example) ensuring that “front-line” staff are well-motivated and aspire to excellence in service provision.

2. Provide day-to-day management and supervision of service-based Co-ordinaters and other support staff, ensuring business plan targets are achieved.

3. Recruit, select, train (product, systems and procedures), coach, motivate, supervise and appraise staff in order to meet the Neighbourhood Support Business Plan targets.

4. Analyse the training needs of staff, identifying skill sets and the need for development where appropriate. Work with the HR Officer to ensure training is relevant and conducted in a structured manner as part of a personal development plan.

5. Plan and arrange staff work patterns, in conjunction with Service Co-ordinators, ensuring that annual leave and flexi-leave arrangements meet the needs of the service.

6. Ensure that team members maintain accurate, comprehensive and current records via the company management information system

7. Lead the development of a robust Volunteer Strategy.

Direct Services & Project Management:

8. Plan new projects in collaboration with senior management.

9.  Source and respond to funding opportunities (grants, donations, contracts) – completing applications and tenders with associated budgets.

10. Create work plans which identify and sequence the activities needed to successfully deliver and complete projects.

11. Control projects and write reports for management and for funders

12.  Communicate with funders as outlined in funding agreements and contracts.

13.  Prepare financial, monitoring and evaluation reports and supporting documentation for funders as outlined in funding agreements and contracts.

14.  Ensure that maintenance schedules for the neighbourhood Support Base are adhered to and that an efficient and cost effective method of repair and replacement is in place, to keep the housekeeping standards at a high level.

15.  Supported by the Head of Operations, maintain operational policies and procedures and ensure that day to day health and safety standards are maintained in line with legislation.

Financial Management:

 

16. Ensure that the Neighbourhood Support Service and associated projects remains cost effective by ensuring expenditure is contained within agreed budgets. Tracking expenditure and reducing or eliminating unnecessary costs while maintaining quality.

17. Ensure Service Co-ordinaters fully understand and adopt financial systems and that adequate records are in place to exercise budgetary control.

18. Regularly report progress against the Business Plan targets and budgetary information to the Chief Officer for reporting through to the Board.

19. Supported by Head of Operations, create annual budgets and Business Plans for the service and projects in line with the company planning cycles.

Neighbourhood Development & Resident Engagement:

20.  Promote and develop good relationships with local service providers and delivery partners - helping them to be responsive and sensitive to local needs.

21. Oversee the maintenance and promotion of the Braunstone Neighbourhood Management Board.

22. Co-ordinate and organise local surveys and consultations in the Braunstone area and collate/ analyse the findings for dissemination.

23.  Oversee the creation of the bi-annual Braunstone Neighbourhood Action Plan.

General Duties:

 

24. Carry out work in such a way as to promote the Company’s wider aims, objectives and agreed policies.

25. Embrace and implement the Company’s Equal Opportunity and Diversity Policy.

26. Work outside office hours when required.

27. Undertake any other task appropriate to the post, including emergency cover for staff when required.

28. Undertake any other task appropriate to the post of Service Manager, as directed by the Chief Officer

Application resources
Application Instructions

Application by CV - please ensure you are able to meet the specification for the role.

Posted by
The Braunstone Foundation t/as b-inspired View profile Company size Size: 21 - 50
Posted on: 26 April 2024
Closing date: 13 May 2024 at 17:00
Tags: Management,Project Management

The client requests no contact from agencies or media sales.