Full-Time Social Welfare Jobs

The Royal British Legion’s Outreach Service currently operates in England, Wales and Ireland and provides, responsive, holistic, and person-centred support, to beneficiaries experiencing complex and often isolating challenges in relation to homelessness, mental health, addiction and dependency, domestic abuse, the Criminal Justice system, and children/families at risk. 

We are in the process of enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries.

We are delighted to announce that we are expanding the Outreach Service and team and now recruiting for Regional Outreach Officer – Southeast Midlands to join us in this mission.

As a Regional Outreach Officer, you will be responsible for managing a complex caseload, supporting and working alongside beneficiaries across the Southeast Midlands (Oxfordshire, Berkshire, Buckinghamshire, Northamptonshire, Bedfordshire & Hertfordshire) providing advice, guidance and advocacy support to achieve outcomes that will have a positive impact on their lives.

Led by the Regional Lead Outreach, you will form part of the Outreach Southeast Midlands team, working in collaboration with wider Outreach Service team members across the UK as required.

The role is homebased, with the requirement to travel for beneficiary face to face appointments and other organisational meetings and training across Southeast Midlands.

For more detailed information about the role, please see Vacancy Information Pack attached to our direct advert. 

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Closing date: 30th June 2024           

Company Description

We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.

Team

ShareAction’s Banking Standards team seeks to work with stakeholders such as banks, investors, and NGOs to make sure the banking industry take responsibility for their impact on people and planet. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or their fossil fuel policies – and we are gradually expanding our campaigning, research, and engagement work to other sustainability themes and banking regulation.

Position

What you’ll do (key responsibilities)

The Research Intern will primarily support the Senior Research Manager in updating, maintaining, and further developing a database tracking climate-related commitments made by the largest European banks. The commitments that we currently track include banks’ fossil fuel policies and emission reduction targets. The banking tracker is a critical source of information with multiple use cases: data collection for the banking survey and other research reports, engagement with banks and investors, and ability to respond quickly to announcements and media queries. The banking tracker was initially developed in 2021 to address specific research-related needs but has rapidly grown in size, in line with the scope of our banking research. Its use cases have also evolved in line with campaigning activities, and researchers aim to update it on an ongoing basis (e.g. when a bank makes a new commitment). Maintaining the database mobilises significant resources and further developments are needed to unlock the intended efficiencies and economies of scale across various use cases. The database is currently hosted in Excel and we are exploring alternative database management systems. The Research Intern will primarily support this effort during a 12-month internship.

In close collaboration with banking researchers, the Research Intern will contribute to the following tasks:

• Streamlining the structure of our internalbanking tracker (currently in Excel) and data collection process to ensure updates are made in a consistent manner across banks and themes (e.g. decarbonisation targets, sector policies such as fossil fuel policies).
• Developing our banking tracker to include new research themes (e.g. green finance targets).
• Integrating our banking tracker into the research process for banking surveys, ensuring that data can feed into survey questionnaires and scoring sheets.
• Strengthening the environment and infrastructure of the database to address performance issues and minimise operational errors.
• Reviewing banks’ sustainability disclosures and updating the banking tracker accordingly.

We are keen for the Research Intern to get exposure to all areas of ShareAction’s banks workstream. Depending on the team needs, the intern might be asked to:

• Support the Senior Campaigns Officer review resolutions paperwork.
• Contribute to the development of research positions that will inform the contents of our next banking survey and the more systematic consideration of climate justice concerns into our work.
• Provide ad-hoc admin and team support.

Requirements

What you’ll bring to the team

Essential

• Strong interest in climate change, sustainability, and/or the role of the financial system in addressing these issues.
• Strong interest in data analytics and/or data management.
• Proficiency in using Microsoft Excel and comfortable using common features of Microsoft Outlook and Microsoft Word.
• Attention to detail and a commitment to accuracy.
• Good communication skills, both written and verbal.
• Team player willing to support and learn from colleagues.

Desirable

• Experience using data management software or programming languages (e.g., SQL, Python) or willingness to quickly expand on foundational knowledge.
• High-level understanding of products and services offered by banks to retail and corporate clients.

What we will do for you

Working with ShareAction will offer you the opportunity to achieve significant personal impact in one of the most respected and exciting organisations in the responsible investment space.

ShareAction seeks to offer all its employees an exceptional working experience with opportunities to develop existing and new skills, applying them in ways that help change the world for the better. You will be challenged but also supported very actively to succeed within a friendly, high performing and highly motivated team.

• You will be part of a team that has had demonstrable impact on the climate strategies and sustainability commitments of large European banks.
• You will benefit from a highly supportive work environment, with a focus on equality, employee wellbeing and mental health.
• You will have access to a flexible office space in central London and regular social events with colleagues. As a team, we generally meet in the office every Tuesday. We would be keen for the successful applicant to join us at least twice a month if they are based outside of London.
• You will have access to internal and external training opportunities, from formal training courses to informal ‘lunch & learn’ sessions with visiting speakers. We will also provide you with any training you may need to use our systems.
• We have yearly objective setting to ensure that you are receiving the support you require.
• All our roles are subject to a settling in period which will give you very supportive start to your journey with us.

Other information

Contract type: 12-month fixed contract

Who it reports to: Senior Research Manager

Salary: £23,933 + 8% pension contribution

Deadline for applications: 9am on Monday 24th June

Interview dates: The first round of interviews will take place from 8th to 11th July. The second round of interviews will take place from 24th to 26th July. We are willing to demonstrate flexibility for the right candidate. Any offer is subject to funding being secured.

ShareAction values and respects all differences in people (seen and unseen) and welcome applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 per cent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.

We also actively encourage staff to consider flexible working arrangements, recognising that a better work-life balance can improve employee motivation, performance and productivity, and reduce stress. Therefore we want to support our employees to achieve a better balance between work and their other priorities, such as caring responsibilities, leisure activities, further learning and other interests. We are committed to agreeing any flexible working arrangements, provided that the needs and objectives of both the organisation and the employee can be met. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking (As at May 2024, just 35% of us work 'standard' full time hours of 5 7-hour days).

Please note that as part of the induction process, you will be expected to attend the London office in person during your first week in post, to cover items including Health & Safety, IT set-up, Office Orientation and Team member introductions.

ShareAction’s London office is based in vibrant Aldgate and a short walk from Aldgate East underground. Remote working will remain the norm for many ShareAction staff, with office space available as described in London for those who wish to use it.

Please note that to be considered for this post you must be legally eligible to work in the UK. Due to current restrictions, we are unable to hire anyone that isn’t already living in the UK. Due to our size, we are unable to sponsor visas.

Please be aware that when shortlisting we are looking for a sense of a candidate's unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

Westway Trust is seeking a highly experienced and professional Senior HR Manager to join our vibrant, friendly team of three on a 2-year fixed-term contract to deliver a strong, credible, and reliable service across all aspects of our HR function in support of the range of activities undertaken by the organisation. Our aspiration is to be an 'employer of choice' and we are looking for someone with the vision, motivation, and ambition to help us achieve our goal.

The post will particularly suit someone with a significant charity HR background who is looking to gain the further experience necessary to equip them for making the step up to Head of HR roles.  Attention to detail, adherence to deadlines and a proactive flexible approach to the work are all pre-requisites for the role.

Key responsibilities of the role include but not limited to:

• Provide high quality support to the Head of Governance and HR on aspects of the Trust’s HR function and on the provision of accurate, timely and relevant updates and reports as required by the Executive Team.
• Ensure effective up-to-date HR policies and relevant other policies that meet the needs of the Trust and its staff are in place, reviewing them on an agreed schedule in line with the Trust’s Policy Matrix and updating as required. Identify any gaps in the suite of HR policies and develop new policies to fill that gap. Overall maintenance of the Policy Matrix.
• Lead on the Trust’s EDI policy, ensuring that the policy is implemented in a practical way throughout the organisation and in all our activities. Ensure the HR-related recommendations of the Tutu Foundation review into institutional racism at the Trust are progressed to a conclusion.
• Support the Head of Governance and HR in delivering the actions that support preparations for the next Investors in People (IiP) external assessment in late 2024. Ensure the Trust’s HR policies and practices remain consistent with the IiP standard.
• Work proactively with the HR Business Partner on the running of staff recruitment and selection processes, including sitting as the HR representative on the interview panel for more senior roles.

Essential Experience, Skills and Attributes

• Substantial experience of working in HR operations and of developing and reviewing appropriate HR policies and procedures in a charity or similar setting.
• Sound understanding of employment law and a willingness to keep up-to-date with relevant legislative changes.
• A passion for EDI and an ability to be creative and engaging in communications around this subject.
• Strong organisational skills and an understanding of the importance of discretion and confidentiality.
• Excellent written and oral communication skills, including evidence of ability to adapt to a variety of cultural settings.
• A team player, with excellent interpersonal skills and an ability to earn quickly the trust and confidence of staff and other stakeholders.

Desirable Experience, Skills and Attributes:

• A good knowledge/understanding of the local area and community or demonstrable willingness to learn quickly.
• Experience of change management.
• Competency in use of Access Select HR and MS Office software packages.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Thursday 20 June when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)

We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.

Key Responsibilities:

Service Development:

· Conduct market research to identify potential income-generating services.

· Develop business plans and operationalise new services.

· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.

· Partner with the marketing team to create strategies for promoting new services.

Service Delivery:

· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.

· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.

· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.

· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.

· Oversee day-to-day operations, ensuring adherence to operating procedures.

Team Management:

 As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:

· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.

· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.

· Developing referral pathways and enhancing the organisation’s profile.

Contract and Grant Management:

· Oversee contracts and grants, ensuring compliance and timely reporting.

· Identify risks to service delivery and take corrective actions.

· Work with the SMT and CEO to develop tenders and bids for funding

General Duties:

· Adhere to all organisational policies and procedures.

· Participate in training relevant to the role.

· Represent the organisation internally and externally.

· Collaborate with colleagues to identify opportunities for innovation and improvement.

· Work with the Finance Manager to manage service budgets effectively.

· Demonstrate a commitment to the organisation’s ethos and mission.

· Make informed decisions to address challenges and implement changes.

· Act as an ambassador for the organisation at all times.

· Perform any other duties as requested by the organisation.

Person Specification

The following criteria will be assessed from information provided on your application and during the assessment process

• High standard of education to level 4 or above, or demonstrable ability to work at this level
• Educated to degree level
• A full driving license and willingness and ability to drive for work purposes

Experience

• Significant experience of designing and developing profitable income generating services
• Significant management experience including line management of a team
• Experience of creating a team
• Experience of monitoring income and expenditure and re-designing as needed
• Experience of managing multiple services with competing priorities
• Experience of working as part of a management team
• Experience of negotiating contracts and other funding streams
• Experience of developing services and projects and writing service plans
• Experience of implementation of relevant policies and procedures
• Experience of performance management and reporting
• Experience of report writing and presentation

Skills

• Strong leadership skills with the ability to manage and motivate staff
• Presentation skills
• Exceptional organisational skills
• Ability to manage change and to manage changing priorities and services
• Creative thinking and meeting of client need
• Ability to work to deadlines
• Ability to manage difficult situations
• Ability to analyse and present data

Knowledge

• An understanding of the current and emerging needs of older people
• Good knowledge of Herefordshire and Worcestershire’s geography
• Knowledge of the health and social care landscape

The Role

FARA is looking to launch the charity's new fundraising activities programme and is looking for an experienced fundraising and individual giving manager to lead the creation and launch of this.

It is an exciting time for the charity, which helps disadvantaged children, young people, adults and their families in Romania. Building on the initial income opportunities and strategy development work done by fundraising consultants, you will be joining a marketing function with ambitious plans to transform our communications. You will work alongside colleagues across the whole organisation to deliver this work.

The Fundraising and Individual Giving Manager will be responsible for:

• Creating systems, structures, activities and messages designed to launch and grow income streams, predominantly from individual givers and community partners taking the charity’s fundraising income to six figures over three years.
• Using data to inform Individual Giving campaigns, creating powerful messaging to acquire, retain and upgrade donors through digital and offline methods.
• Creating and implementing methods of attracting and retaining people and community partners to donate and fundraise, ensuring a steady and growing stream of income.
• Identify and optimise any emerging and new fundraising opportunities to help grow income for the organisation

The Person

Are you entrepreneurial, innovative, personable, and collaborative, with experience developing and delivering fundraising programmes? Are you keen to get your teeth into a new challenge and create something from scratch?

The role requires a candidate with a strong background in building relationships and identifying and developing new fundraising messages, campaigns and activities from scratch. This is not a case of picking up a mature programme and running with it (although the organisation does have a small baseline of donors who have been giving for many years). The opportunity is all about creating, testing and learning – to diversify income sources at FARA, utilising the extensive network of supporters it has gained through its 40 charity shops across London.

You will need to be proficient in digital platforms, with experience in building a digital-focused approach to supporter acquisition and donor development. You will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of disadvantaged children, young people and adults in Romania.

The post-holder will need experience developing creative giving programmes and be excited by the prospect of pursuing new opportunities for the organisation by engaging with existing supporters—many of whom might only have ‘gifted’ the charity via donations of pre-loved clothes and other items to FARA shops.

Why FARA

FARA funds, develops, and manages social support services across Romania for vulnerable children, children with learning disabilities and complex needs, youth at risk, adults with learning disabilities, and community-based programmes, tackling poverty through education for Romania’s poorest families. FARA, established in 1991 following the fall of communism, has grown to be one of the biggest and most established NGO’s in Romania, working to building a stronger future for Romania.

This is an exciting new role for the organisation and a wonderful opportunity for the right individual to shape an emerging fundraising programme. You will be joining a relatively new marketing team that is working to build and develop this wider function for FARA to support the shops' network and fundraising work. Working with an innovative and creative team, you will be well-supported to test, learn, and apply to achieve success.

The role is permanent and full-time, and offers the opportunity to work flexibly from the offices in Teddington or Angel, and from home.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Our Digital Welfare Officers provide remote welfare support to RAF personnel and their immediate family, through the use of a variety of communication methods, i.e. Microsoft Teams, webchat, e-mail and social media platforms. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role in engaging with local RAF welfare teams, as well as external agencies such as local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role, you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. Due to the remote working nature of the role, you will have excellent communication skills to identify and assess the service user’s needs and work alongside them to develop their personal support plan.

The successful candidate will need to demonstrate a strong proficiency in Microsoft Teams and a broad computer literacy that includes the ability to work across multiple applications simultaneously. Confidence in recording data into an electronic information management system is essential, as is the capacity to rapidly acquire new software and application skills. The ability to plan and manage your own workload with minimal supervision is a key requirement for this role. Prior experience in using other Microsoft Office 365 applications to a high standard will be advantageous.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

This role is homebased in the UK, you must live in the UK to be eligible. There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Sunday 23 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 01 and 02 July 2024

Join Us in Empowering Communities

Do you thrive on connecting with others?

Can you see the potential in ideas, even amidst the challenges?

Are you passionate about empowering communities to drive positive change?

Then our Grants Officer vacancy could be for you!

Due to our continued growth and development, we have two exciting job opportunities for 2x Grants Officers to join our team. These roles support local communities and third sector organisations in accessing funding. As a Grants Officer, you won't just be processing applications—you'll be shaping the future of our funds and programmes working with communities and fundholders across the West Midlands.

What You'll Do:

You'll work alongside a team of seven Grants Officers, under the leadership of our Senior Manager – Programmes. Each day, you'll engage with projects, assessing applications, preparing for panel meetings and visiting the initiatives we support.

In your first weeks, we'll welcome you with an in-person induction at our Coventry office. Here, you'll meet your colleagues, shadow panels and dive deep into our grant-making ethos. Beyond the initial period, we welcome hybrid working with the requirement of joining the team in office two days each week – additional office days may be required for high priority meetings and events.

We're looking for people from diverse backgrounds who share our values for community impact. Whether through personal or professional experience, you understand the importance of supporting grassroots organisations and their local communities.

Your Strengths:

• A confident communicator with a collaborative spirit.
• An innovator who values continuous improvement.
• Skilled in managing multiple priorities with autonomy.
• A champion of diversity, equity, and inclusion.

Why Join Us:

By working with us, you'll evolve into a skilled Funding Officer, gaining expertise from the leading, independent grant making foundation in the West Midlands and Warwickshire. Our sector offers ample avenues for growth and development and gives you the chance to give back to real people, with real stories.

At the Foundation, we champion diversity and inclusion. We welcome applications from individuals of all backgrounds—ethnic minorities, LGBTQIA+ individuals, persons with disabilities or health conditions, and those from diverse socio-economic and educational backgrounds.

If you're ready to turn your passion into purpose, we invite you to join our team and contribute to creating a fairer, happier and healthier Midlands.

We’re looking for a Fundraising Officer to join our small and friendly team at our head office in Rugby, working with our Income Generation Manager to ensure our income meets the increasing demands for our services.

You will lead on developing and supporting trust, grant, commissioned and community fundraising activities, including researching fundraising opportunities and writing grant applications, working in collaboration with the Income Generation Manager.  Supporting our amazing community fundraisers is an important element of the role, providing fundraising newsletters, updates and maintaining our fundraising webpages.

You will ideally have previous experience of working in the voluntary sector and experience of developing funding applications and building relationships with donors and fundraisers, but please don’t be put off applying if you don’t meet all these requirements.  The right candidate will have the ability to communicate effectively in a friendly and professional manner, with excellent IT skills. 

You will be required to undergo DBS clearance to work at The Survivors Trust.

Full-time - 35 hours per week, flexible working hours and opportunity for some hybrid working

Annual leave and benefits:

· 28 days leave, not including bank holidays

· Pension scheme with employer contributions of 6%

· 24/7 Employee Assistance Programme

· In-house training provided

Closing date: Noon 21st June 2024

First interview date:     TBC

About the Survivors Trust

The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services.   Our vision is for a society where services for survivors are trauma-informed and accessible according to need.  Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.

We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.

We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings.  We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations.  We run a national helpline for anyone who has been affected by sexual violence in any way.

ID: 1223 Facilities Manager Central, Facilities Department

Salary: Starting at £33,580 FTE per annum to £35,445 FTE per annum, Grade 3 point 26-28 - pro-rata for part-time hours

Location: Ideally based in Hertfordshire, Buckinghamshire, Bedfordshire, Cambridgeshire, Essex or Greater London (north) with the ability to travel within this region.

Hours: Full-time (37 hours per week) or open to part-time (22 hours per week)

We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the first 12 months after the role begins, travel to properties based in the above listed regions will be required several times per week.  After this period of time, we are open to this role being home-based or hybrid working with occasional ongoing travel required. This will be discussed in more detail with the successful applicant.

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the services across England. 

Are you an innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? Are you a motivated and passionate Facilities Manager?  If so, we want to hear from you!

Working closely with the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and the implementation of Health and Safety and Environmental Management in Family Action’s Central region (approx. 40 sites).  You will support with our assets across the whole of the charity, including supervising some external contractors.  You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines. And you will be comfortable working in a small team environment where priorities can change at short notice. 

Your skills

You will have a strong track record in delivering Facilities Management and a focus on quality, performance, safety, welfare and management controls. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key internal customers, while developing partnerships that will continue to evolve and effectively meet the needs of the charity and every service user we support.

Main Responsibilities:

· Conduct Health and Safety site audits to a schedule across Family Action’s Central region.

· Support responsible managers with risk assessments across Family Action’s Central region.

· Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.

· To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.

· Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.

· Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.

· Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.

· Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.

Main Requirements (for details check the job description and person specification):

· Member of IWFM to at minimum at Affiliate level (or equivalent).

· Trained to IOSH Managing Safely Level.

· Good working knowledge of standards and legislation applicable to Facilities Management.

· Experience of delivering site relocation and mobilisation projects.

· A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.

· Experience of setting up new properties, developing systems, and manging projects.

· Experience with Office 365, One Drive, Outlook, Word, and Excel.

· Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.

· Experience of working within a team providing a service to others.

· To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.

· A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.

· To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.

· To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

· To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.

Benefits:

· an annual paid leave of 30 working days plus bank holidays.

· up to 6% matched-pension contributions.

· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.

· enhanced paid sick leave and paid family leave provisions.

· eye care and winter flu jabs vouchers.

· cycle to work scheme.

· investing in your professional development with ongoing quality training and career development opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

· Closing Date : Monday 17th June 2024 at 23:59 (midnight)

Virtual interviews are scheduled to take place from w/c 24th of June, with slots throughout the working day and early/late slots available.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Andrew Millard, Head of Facilities: email address can be found on the Family Action job advert attachment.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

 *Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Good Company (Surrey) is a charity that works to prevent and alleviate poverty. Our mission is to lead our community towards a poverty-free future, while supporting those who need our help.

Our Foodbank is at the core of what we do and who we are. Our activities include Support Work and Counselling, Epsom and Ewell Refugee Network, the East Surrey Poverty Truth Commission and Epsom and Banstead Pantry. We demonstrate our values by being compassionate, kind, trusting, engaged, non-judgemental and resourcing.

We are seeking a Fundraising Manager. In this new organisational role, you will proactively create and grow fundraising income opportunities with individuals, community groups, the faith sector and grant giving trust and foundations. You'll be at the heart of our local community, bringing our cause to life and building lasting donor relationships.

We are looking for someone with fundraising expertise, with a proven track record of building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual income targets.

For further details please take a look at the Job Description. To apply, please submit your CV and covering letter, addressing the points outlined in the Person Specification. 

Closing date: 25th June at 5pm

Interviews: 2nd July

Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a part of our high performing psychosocial drug and alcohol service in HMP Birmingham.

We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate people work closely with services users to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.

You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance misuse work, including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support, as well as other associated duties. You need to be committed supporting clients to make positive changes in order to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider drug strategy.

Having experience of supporting people with complex health needs including substance misuse, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of our service users to be healthier and safer by delivering a high-quality service.

Experience of working with drug and alcohol misuse and individuals is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with clients on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.

All posts are subject to an enhanced DBS Disclosure.

Please note we are unable to accept CVs

This position is part of rolling recruitment and therefore has no closing date.

At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

We are looking for a dynamic individual to take on the day-to-day administration of BVSC. This is a key role at BVSC – a varied, interesting, creative role that requires a solid background in IT, database management, website maintenance, administration and supporting a large team.

Key Duties:

• Reviewing, refining and managing our database and website
• Ensuring the Community Directory is up to date, ‘live’ and reviewed regularly, with organisations supported to update and amend their own directory entries
• Providing administrative support to the CEO and HR & Governance Manager in their day to day work
• Supporting the Office Manager with induction and provide general support to the staff team with IT
• Being a key member of the social media and communications team
• Managing room bookings, events and CEO diary
• Supporting the Office Manager to manage the office service contracts

Planning Reviewing and Organising

• Overseeing the day-to-day BVSC administrative processes which include booking rooms, diary management, receiving phone calls, managing a general email inbox, updating our website and database, helping problem solve if occasional IT issues occur.
• Processing and recording Community Lottery applications.
• Team members are responsible for their own administration; however you will provide admin support to the organisation eg booking training courses, managing room bookings, offering support to staff that are facilitating Teams meetings/training events.
• Maintaining levels of stationery and office supplies as appropriate.
• Ensure all electronic and paper record systems which contain sensitive or person identifiable records are stored in compliance with the Data Protection Action and our Information Governance standards.
• To actively plan, support, and administer BVSC’s networks, internal and  public meetings – taking minutes when required.
• To review current electronic filing systems, keeping folders organised, up to date and using archive appropriately.
• To be a key member of the communications team that manage the BVSC Twitter, Facebook and Instagram accounts keeping them current and relevant by scheduling content created by the team.
• Raising and processing Purchase Orders to buy equipment and services for the organisation.

Communication

• Respond to general enquiries, answer the BVSC phone and being the first point of contact in the office, ensure delegation of this responsibility in your absence
• Communicating with all partners via email, letter and over the phone
• Being the key point of contact for all suppliers and support contracts

Research, Support & Development

• The post holder will help produce regular impact reports for senior staff
• Contribute comprehensively to the annual workplan, updating and completing actions as they arise
• Support BVSC and our member groups to meet quality standards as needed
• Research local and national events, training and funding opportunities to publicise for the charity sector
• To undertake any other duties which the CEO, line managers or Trustees may reasonably require.

Person Specification

Essential 

• Experienced office administrator with excellent interpersonal and communication skills
• The ability to work as part of a team and provide efficient and professional administrative support to other office members
• Excellent working knowledge of Microsoft 365 suite including Word, Excel, Outlook, and a range of 365 apps e.g. Teams, Forms, SharePoint – these are used daily
• Excellent IT skills and experience of maintenance and input to CRM database systems
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Knowledge of website management and maintenance (WordPress and Drupal)
• Experience of using various design, communication, or project planning platforms e.g. Canva, Sway
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Ability to develop and maintain relationships with colleagues, professionals, and voluntary sector providers across the borough
• Enthusiasm, flexibility and a positive ‘can do’ attitude
• Ability to prioritise your own workload and effectively manage several tasks at any given time
• Strong organisation and planning skills and the ability to work with initiative and with limited supervision
• The personality and temperament to deliver in a sometimes fast changing and busy environment

Desirable 

• Existing knowledge of local voluntary services and resources
• Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
• Ability to contribute own ideas and solutions to the team
• A good level of written and spoken English and grammar, numeracy, attention to detail with high level of accuracy
• Alignment to our organisational values

Citizens Advice Hammersmith and Fulham (CAHF) has a record of delivering high quality, multiple award-winning innovative advice and information services which help people to exercise their rights and empowers them to address the issues they are facing.

Our Debt Free Advice project funded by the (Money and Pensions Service), through Toynbee Hall as lead partner, is pivotal to our money advice delivery. We require an experienced Debt Adviser with welfare rights knowledge to join our Money Advice team.

The ideal candidate will be a team player. Strong communicator, who can demonstrate recent experience delivering debt and welfare rights advice across a wide range of digital platforms. Completed at least MAS level 3 debt advice training.

This role requires a passion for working with people, helping them through challenging situations.

Applicants must demonstrate the following,

• use their communication skills to effectively negotiate with creditors via written
• provide consistent, high quality, advice that addresses, welfare rights, housing, and employment issues, arising from the client’s debt
• explain and guide clients through the, available options to address their debt(s) .
• empower clients to take next step forward, putting realistic, sustainable plan in place
• good prioritisation and time management skills.

Debt Relief Order Intermediary experience is desirable.

To apply please send your CV and supporting statement (up to 1000 words) of how your experience meets the person specification criteria.

To find out more go to our website via the apply button

Closing Date: Sunday 23rd June 2024 Midnight

Interview Dates: We will test and interview shortlisted candidates on a rolling basis and reserve the right to withdraw the vacancy before the closing date so early applications are encouraged.

Citizens Advice Hammersmith and Fulham (CAHF) is the leading provider of generalist advice services in Hammersmith and Fulham. We help approximately 12000 people each year with free, confidential, and impartial advice on a wide range of issues. We are looking to recruit motivated enthusiastic Advisers who have substantive experience of providing generalist advice, and a background in delivering advice in Citizens Advice or an equivalent advice agency.

The successful candidates will be expected to have considerable knowledge of topics that affect individuals, seeking our help including welfare rights, housing employment, debt and other associated issues.

This role requires a passion for working with people, helping them through challenging situations.

Applicants must demonstrate the following,

• at least one year’s post-certificate experience of giving advice to the public in a busy environment across a number of channels.
• ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control
• organised focused approach, with ability to accurately record information.
• knowledge and experience of working alongside advice quality standards.
• competent IT skills

The role will require Outreach delivery at the local Food Bank.

To apply please send your CV and supporting statement (up to 1000 words) of how your experience meets the person specification criteria.

To find out more please visit our website via the apply button

Closing Date: Sunday 23rd June 2024 Midnight

Interview Dates: We will test and interview shortlisted candidates on a rolling basis and reserve the right to withdraw the vacancy before the closing date so early applications are encouraged.