Campaigns Manager Jobs
Marketing Coordinator
The Victory Services Club
Location: Hyde Park, West London
Salary: £30,000 per annum
Hybrid Working - 4 days a week in the office, 1 day at home
Charity People are delighted to be working in partnership with the Victory Services Club to recruit a permanent Marketing Coordinator.
The Victory Services Club (VSC) is a successful charity which provides membership services to serving & retired members of the UK Armed Forces, NATO, Commonwealth, and their families. The Club, which is close to Marble Arch, has 200 bedrooms, extensive dining facilities, and seven Event Rooms which are available for Club members. Their Event Rooms are hired to generate revenue for the charity. The Club operates a number of schemes to provide free breaks for serving members of the Armed Forces. We are currently recruiting a Marketing Coordinator.
The Role
Working across all areas of marketing in the business including Front of House, Membership, Events and Food & Beverage. You will be responsible for all aspects of Marketing including updating the website with new content and imagery using CMS, producing and sending out the monthly e-newsletter, producing and replenishing marketing material and supporting on all marketing projects including print and digital campaigns.
The Person
We are looking for a highly motivated, detail ordinated individual who enjoys being creative. You must have strong experience in Marketing and Communications and be familiar with CMS including WordPress. A strong knowledge of social media management is essential. You must possess a good knowledge of Microsoft Word/PowerPoint/Publisher/Excel, along with knowledge of email marketing programmes.
Benefits
- 28 days' annual leave (Pro Rata) including bank holidays
- Meals provided whilst on duty
- Company pension scheme
- Training & progression opportunities
- £500 recommend a friend scheme
- Life Assurance
- Perkbox- giving discounts across stores, cafes, cinemas and more!
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to be a key part of our Poppyscotland team, promoting, coordinating and developing Fundraising activity? We would love to hear from you!
We are looking for a Regional Fundraiser to join our Poppyscotland team to work across the East of Scotland.
You will work with the team of Regional Fundraisers with your main responsibility being to develop, implement and grow supporter-led fundraising across the East of Scotland. You will deliver regional fundraising activities, and recruit and support fundraising volunteers ensuring they have a great experience whilst fundraising for Poppyscotland. A critical part of this role is also to support our volunteer Scottish Poppy Appeal Area Organisers to maximise their local Poppy Appeal incomes.
Key responsibilities will include:
· Develop, implement and monitor effective operational plans for supporter-led fundraising activities throughout the East of Scotland
· Management and production of Regional fundraising events working with the local businesses and volunteers
· Mentor Poppy Appeal Area Organisers to maximise collections
· Assist with the recruitment, development and training of volunteers
· Undertake fundraising administration duties including maintaining records of all activities, filing, correspondence post, financial reporting and banking
· Developing existing relationships and gaining new relationships with businesses and volunteers in their area through business development management
Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at Poppyscotland, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
The normal place of work for this post is New Haig House, 66 Logie Green Road, Edinburgh, EH7 4HQ. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools. Your People Manager will determine the requirements of this based on Poppyscotland policy.
This role is working Monday to Friday, 9:00am-5:00pm, with some flexibility required dependant on activity.
For more detailed information about the role, please see Job Description attached to our direct advert.
Poppyscotland is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.
We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.
Closing Date: Sunday 2nd June 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Six Months Fixed Term Contract (Maternity Cover)
Flexible work location within Greater Manchester
As Strategic Lead (Cancer & Inequalities) you’ll continue our work with GM Cancer to achieve a permanent reduction in inequalities and inequity within Greater Manchester, addressing the social, environmental, and economic determinants of health and wellbeing, with the aim of ensuring active VCSE participation.
This role will suit someone with a passion for improving the health and wellbeing of people, for tackling health inequalities, and who enjoys working in fastmoving and complex systems. To be successful you’ll need experience of supporting a strategic partnership; developing proposals and funding models; and influencing at a senior level.
Application is by CV and supporting statement.
Closing date for applications: 9:00am on Wednesday 5 June 2024.
Planned interview date: Thursday 13 June 2024, in either Salford or central Manchester.
Prospectus is excited to be supporting St Luke’s Hospice. The hospice’s mission is to provide the highest standards of individualised care for people with life-limiting conditions, palliative and end of life care needs, and their families, living in Basildon and Thurrock districts.
Reporting to the Head of Donor Acquisition and Retention (HODAR) and working within the Fundraising team, the Legacy and In Memory Lead is responsible for managing implementation of the Hospice’s legacy (gifts in Wills) and in memory strategies and developing annual delivery plans. The post holder will strategically plan and deliver promotional and stewardship activity, as well as ensuring provision of an excellent supporter experience, to achieve budget net income across these income streams and grow our active support base, including numbers of known supporters who would consider or have already pledged a gift in their Will to the Hospice.
The Legacy and In Memory Lead will work closely with the Individual Giving Lead to ensure appropriate coordination of planned activities involving existing and prospective individual giving, legacy and in memory audiences. The post holder will also work closely with the HODAR to help inform the development of departmental strategies.
The successful candidate will have significant demonstrable and relevant experience of in memory and/or legacy fundraising and developing in memory products. You will have experience in using a variety of on and offline channels to deliver successful marketing campaigns to both acquire and develop donors. You will have demonstrable experience of managing targets and income and expenditure budgets.
This is a permanent position with flexible hybrid working, based 4 days from their Essex offices. The salary is £28750.42 to £37,293.98 depending on experience.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Prospectus is excited to be supporting Dementia UK in their search for a Challenge Events Executive. Dementia UK is the specialist dementia nurse charity and their nurses, known as Admiral Nurses, who they continually support and develop, provide life-changing care for families affected by all forms of dementia – including Alzheimer’s disease.
This role is offered on a permanent full-time basis paying a salary of £30,000 – £33,500 per annum to work in a hybrid and flexible working model from their London Office.
As the Challenge Events Executive, you will coordinate a portfolio of third-party challenge events that drive participation and income. You’ll be responsible for the end-to-end coordination of all challenge events within your portfolio – delivering marketing plans that drive participant numbers, and stewardship journeys that provide excellent supporter experiences and maximise income.
They are looking for someone with demonstrable experience of coordinating fundraising events or campaigns. The ideal candidate will have an understanding of effective marketing channels and techniques for driving participation in challenge events, particularly via digital channels.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The CO will work with the whole community of Thames View and Barking Riverside wards (and across the wider borough of Barking & Dagenham) to transform the area via environmental action, into a place that people are proud of, where they can see a positive and exciting future and feel able to influence and shape the wider changes that are taking place due to development / regeneration.
On a day-to-day basis, the CO will have the overall responsibility for delivering environmental action, including litter picks, supporting volunteers, ensuring that activities are delivered on time and within budget and that targets are met. S/he will have experience of working in communities under pressure, be committed to a community-led approach and be capable of establishing and running environmental sessions, including litter picks and chairing of community meetings. S/he will have the skills and personal qualities to build strong, trusting relationships, and the confidence and maturity to encourage and support others to take a lead.
Key responsibilities:
· Organizing litter picks with residents and local groups
· Liaising with strategic partners (LBBD, NHS, BRL, Be First etc).
· Publicising activity on social media
· Producing short 100-word reports for newsletters
· Attending team meetings
· Supporting volunteers.
· Chairing community meetings.
· Completing 1-2 small grant applications
· Financial oversight of budget and monitoring requirements
· Development of forward strategies to support environmental action
· Attend training as appropriate.
· Ensure compliance with Thames Life strategies – safeguarding, health and safety, EDI etc.
· Any other duties as required.
The post for an initial 3-months pending review, with the hope of the post continuing thereafter
To create positive spaces and opportunities for resident empowerment and wellbeing
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have an eye for detail and experience in top quality operational support delivery? Are you interested in the work of charities and community groups? Would you like to be part of a team that is making a tangible difference to lives across Norfolk?
Norfolk Community Foundation is looking to appoint a Finance Assistant to help with the smooth running of the finance of the Foundation, ensuring that the organisation works effectively, efficiently, and safely.
About the role
The Finance Assistant provides support to the Director of Finance and Operations in the work of a fast moving and agile organisation.
Key responsibilities will include:
- Processing of grant payments, purchase invoices and expenses, including confirming authorisation, correct allocation to budget and ensuring adherence to internal controls
- Maintaining cashbook and ensuring the correct allocation of income
- Undertaking monthly bank reconciliations of multiple bank accounts and assisting with other reconciliations and month end duties as required
- Supporting fundraising campaigns as required
- Administration relating to online donations, including reconciling donor reporting between systems
About you
We are looking for someone who has an eye for detail, and excels in being accurate and ensuring tasks are complete and followed up as necessary.
You will be able to assess and interpret data and communicate clearly through excellent written and verbal skills whilst also being able to establish good relationships, and provide quality customer service both internally and externally
Good IT, writing and teamwork skills are a key part of this role, as is the ability to follow policy and procedure. It is a busy role that will have many competing deadlines so the ability to prioritise and multi-task is also key.
Who are the Norfolk Community Foundation?
We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.
To build stronger communities in Norfolk from the ground up.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Hand in Hand International in their search for a Marketing Officer to raise the organisation’s visibility and support its growth. This is a part-time (3-days a week) opportunity, based in London (Hybrid)
At Hand in Hand, they can help women beat the odds and succeed as entrepreneurs. The money women earn and the confidence they gain changes everything. Whole families and communities rise with them. Since 2003, from Afghanistan to Zimbabwe, Hand in Hand helped 4.6 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict.
Reporting to the Head of Marketing and Communications, the Marketing Officer will craft exciting, engaging digital and social media content that deliver results for a range of audiences. The postholder will create and edit web pages using WordPress and deliver targeted paid-for advertising campaigns in Google Ads and LinkedIn Ads. The new Marketing Officer will act as marketing lead for Hand in Hand’s corporate partners, including social content, drafting blogs, and editing pitches, working closely with the fundraising team.
To be successful, you will have marketing experience either in an in-house, or agency role, with excellent writing, editing and storytelling skills. You will be a competent digital marketer, with experience using digital marketing tools, and design software. You will be an effective and thoughtful communicator, able to build effective relationships with colleagues and corporate donors. It is desirable, but not a necessity to have experience, or understanding of the charity sector, women’s rights, and/or International Development.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Camphill Village Trust is seeking a new Individual Giving Executive and Prospectus is excited to be heading up the search. A leading UK charity, Camphill Village Trust support adults with learning disabilities, autism, mental-ill health and complex needs to lead a life of opportunity. They are proud to support over 600 adults across nine communities and services throughout England via supported living and day placement opportunities.
As Individual Giving Executive for Camphill Village Trust, you will project manage a range of Individual Giving (IG) campaigns, mainly through engagement of existing donors, across a range of channels, including direct mail, email and social media. You will seek to maximise income and provide high levels of supporter engagement.
The ideal candidate will possess solid experience in meeting / exceeding fundraising targets in a similar Individual Giving fundraising role. You will possess proficient project management skills and have delivered projects on time and within budget. Excellent verbal and written communications are imperative as is the ability to form and develop positive relationships with people at all levels.
It is an exciting time to join the Trust with new leadership, a new strategy and opportunities for career growth whilst making a real difference to those who we support.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this Individual Giving Executive position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
VOLUNTEER COORDINATOR
Contract: Permanent
Hours: Part-time (14-21 hours per week). Additional hours may sometime be required, particularly for Trustee meetings, and can be taken as Time Off In Lieu.
The charity’s inaugural Volunteer Coordinator will lead on the charity’s existing and emerging volunteer activity, including recruitment, onboarding and management of volunteer groups. Volunteers will be key in the achievement of local impact, and the coordination of these vital roles will be equally as important.
The postholder will support managers in the creation and implementation of volunteering opportunities and ensure that the charity’s policies and procedures create a safe, supportive and effective environment in which volunteers can thrive.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic creative digital marketing agency that focus their efforts on the third sector and work with values-based organisations. Through their work they have managed to increase donations for charities as well increasing traffic to various charity’s websites. They organisation specialises in crafting impactful digital marketing strategies, creative campaigns, and comprehensive go-to-market plans. A fantastic opportunity exists for a Head of Brand Communications to join the team. As Head of Brand Communications, you will coordinate all aspects of marketing, branding and communication strategy and go -to market strategies, for their clients to help launch and accelerate growth. Hybrid working options.
Who are we looking for?
Ideal candidates will have a minimum of 5 years’ experience in branding and communications, preferably with start-ups or scale-up companies. You will have a proven track record of developing successful positioning strategies and go-to-market plans. Knowledge of the third sector and specifically the Islamic donor market would be an advantage although not essential. You will possess excellent strategic planning skills, project management skills and excellent leadership and management skills, with the ability to inspire and motivate team members to achieve their full potential. You will be highly personable and run multiple projects to a high standard. Combined with your technical and creative skills, you will also be able to demonstrate a passion for working with charitable and third sector organisations.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Internet Matters is seeking a Head of Fundraising who will build partnerships with the world’s biggest tech companies to safeguard children’s digital well-being.
Who we are.
Internet Matters was established in response to the challenges of safeguarding children’s well-being as they access digital platforms and content. The internet is a vital tool for learning and communication and it’s right that children have access to it, but, like all tools, it must be used safely.
Internet Matters believes that by collaborating with industry leaders, such as Google, Samsung, Meta and TikTok, alongside experts in government norms and practices can be established which safeguard children while allowing their online lives to remain fun and fulfilling.
In order to achieve this goal, Internet Matters focuses on the following areas:
- Supporting families and professionals – creating tailored and age-specific resources in collaboration with online safety experts for parents and schools.
- Raising Awareness – running award-winning campaigns to highlight key issues children face online.
- Sharing insights – carrying out regular research on important topics and sharing with child safety networks.
- Working with policymakers – work with policymakers across the political spectrum to ensure child internet safety is prioritised.
About the role.
Head of Fundraising is one of the most critical and most challenging roles in the organisation and requires a highly skilled relationship builder.
You’ll be responsible for all fundraising activities and will hold key relationships with the biggest companies in the world.
By providing excellent stewardship and engagement opportunities you’ll ensure these vital partners continue to contribute towards online child safety.
You’ll secure not only industry buy-in and participation but the funding required to carry out the research, advocacy and policy work Internet Matters carry out.
You’ll also develop and implement the fundraising strategy across core funding streams, primarily through existing partners but also:
- Grants
- Commissioned research and policy work
- Securing new corporate partners
Each relationship with partners is bespoke and highly valued.
You’ll work to ensure these partnerships are long-term and mutually beneficial, spotting opportunities to deepen relationships and for business development to generate revenue for the charity outside of fundraised income.
This is a role that affords you a high degree of autonomy with a supportive team around you.
By its nature, the work of Internet Matters is fast-moving and responsive to new issues and technologies that emerge so this postholder must be adaptable.
Your creativity will be crucial in making this position a success.
Who we are looking for.
We are seeking an expert relationship and partnership builder. You will be adept at varying your tone and approach to suit all audiences, internal and external, as well as having the vision to spot and seize opportunities.
Ideal candidates will come from a small charity or corporate social responsibility background with experience in creating meaningful, long-term and mutually beneficial partnerships with significant public and private institutions.
Successful applicants will be comfortable operating at both a strategic and operational level and understand that in a small charity, close collaboration is critical.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 10th June 2024.
The Head of Scotland and Northern Ireland is responsible for leading our vision to end the need for food banks in Scotland and Northern Ireland. Scotland currently leads the way in having a rights-based, progressive agenda to ending the need for food banks, but there is much to do to ensure political intentions become a reality. This role directs Trussell Trust’s policy and public affairs work in Scotland and Northern Ireland, leads our Scotland and Northern Ireland department as they support our network of food banks and works strategically with key partners to tackle the underlying reasons why people need to come to food banks.
Based in Scotland or Northern Ireland, with travel around the UK as necessary
Role responsibilities
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Lead the delivery of the Trussell Trust strategy for ending the need for food banks in Scotland and Northern Ireland, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network, including through providing strategic support for the effective delivery of the Pathfinder, FI and organising programmes in Scotland and Northern Ireland.
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Work with key partners to direct Trussell Trust’s policy and public affairs and work with the Scottish government and local authorities across Scotland.
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Facilitate the sharing of learning from Scotland to help shape our long-term policy and public affairs work in Northern Ireland.
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Lead the Scotland and Northern Ireland department to ensure the safe and effective operations of the food bank network.
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Work with our Head of Strategic Church Engagement to deliver a church engagement strategy that will mobilise the church in Scotland and Northern Ireland to work to end the need for food banks.
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Work with the Policy, Research and Impact, and Network Programmes and Innovation directorates to ensure effective cross-departmental working on policy and research opportunities, strategic priorities, church engagement, external partnerships and impact reporting.
Person Specification
Technical skills and minimum knowledge:
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Senior level experience of leading delivery programmes nationally and locally.
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Senior level experience of directing policy and public affairs programme nationally and locally, and representing the Trussell Trust to senior government representatives, national stakeholders and the media.
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Expertise of significantly growing and managing services, project and programmes to drive change; leading, motivating and inspiring teams; leading culture change; able to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
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An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.
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Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
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Demonstrate a commitment to the values of the Trussell Trust.
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
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Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
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Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
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Role model inclusive behaviour and leadership.
Primary site based in Belle Vale but operating from various locations around Liverpool
Term: Permanent
Closing date: 24 May 2024 at 09:00:00
Salary: £29,214
Hours: 35 Hours Per Week
About the Role
The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 4 main areas:
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ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
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providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback
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challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
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managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies
Requirements
- A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
- Ability to effectively manage and support people to meet individual and team objectives.
- Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
- Good understanding of safeguarding principles and willingness to adhere to them
- Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
- Ability to work on own initiative and be flexible to business need.
- Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
- Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool
How to Apply
Please click on the Apply button to find out more.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
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27 days annual leave plus bank holidays
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Hybrid Working Scheme
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Interest free travel loans
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Employee Assistance Programme
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Pension Scheme
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Cycle to Work Scheme
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Lifestyles Gym Membership (20% corporate discount)
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Enhanced maternity, paternity and adoption leave pay
Job title: Head of Development, The Social Change Nest
Location: Hybrid/attendance at Kings Cross office, London 2days/week minimum
Reporting To: CEO
Contract: Full time, permanent
Salary: £40,000-£50,000
Date Closes: Friday 31st May
Role Purpose:
This is a great opportunity to make a significant impact on hundreds of civil society, social movements and community groups around the world, driving funding to where it is needed most. The Head of Development will join the central team, reporting to the CEO and will be responsible for forging relationships with funders, as well as identifying opportunities to engage with local community groups.
They will share the Social Change Nest’s ambitions to transform funding for grass roots organisations and coalitions by reimagining fundraising, removing structural barriers and encouraging institutional funders to support community interests. They will oversee the Marketing, Communications & Development Assistant and one other team member and will collaborate with Risk, Compliance and the Innovation Managers. This is a busy and exhilarating role with opportunity to grow and develop. We are planning to increase the size of the team over the next year.
About The Social Change Nest
At The Social Change Nest, we’re radically transforming the funding landscape. We nurture grassroots groups and enable funders to support frontline social action by offering fiscal hosting, grant management, grant distribution and fund management services. We currently support over 500 community groups across the UK and abroad addressing climate to housing, wellbeing and animal rights. We are pioneering fiscal hosting in the UK and have distributed grants to groups that otherwise would not have had access to the opportunity. Since our inception we have ensured over £23m has got safely into the hands that need it.
We have a 5 year strategy for scaling, innovating and supporting more civil society both in the UK and abroad. Over the next 12 months we are aiming to raise a significant capital investment, secure our income streams, launch 2 new game changing products and expand into Europe.
The Social Change Nest is part of the Social Change Group. As a group we have been certified as a BCorp business, Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years. Underpinned by our values of collaboration, curiosity, courage, and creativity we believe relationships are the glue that holds us all together and we are proud of our culture.
You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
Key Responsibilities:
- Build strong rapport with clients and community groups to ensure effective implementation of our strategy, supporting the team responsible for project delivery.
- Identify and secure new funding opportunities with clients, creating tailored proposals to appeal to funder appetite and needs.
- Oversee and contribute to external communications and marketing campaigns.
- Oversee the business development pipeline, ensuring its effectiveness and alignment with our strategic goals.
- Deliver high-quality bid proposals and pitch documents to support business growth.
- Develop and implement client management and engagement strategies, including our philanthropic networks, enhancing operational relationships and value.
- Grow new strategic partnerships with civil society and local community groups and identify their funding requirements, ensuring optimum communication with those grass roots groups.
- Analyse and present HubSpot data to inform strategic decisions and refine our offering.
- Manage budgeting processes and prepare essential documentation for pitches and contracts.
- Be an ambassador for the Social Change Nest, representing the business at industry conferences, events and workshops and grow strategic partnerships.
- Champion the maintenance and improvement of our CRM system, ensuring accuracy and efficiency.
- Line manage 2 team members; Marketing, Communications & Development Assistant and one other
Skills and Experience:
Essential:
- 4-5 years in a business development, sales or client facing role.
- Proven business development expertise with a track record of winning new business and able to apply these skills to enhance our business development strategies.
- Able to use your knowledge and skills to identify and seize opportunities for growth through partnerships, projects and clients.
- A solid understanding of the philanthropic and grant-making sectors in order to enrich our strategies and client interactions.
- Numerate and adept at analysing data to derive insights that guide business planning and strategy.
- Outstanding customer service skills, both proactive and reactive. Your reliability, trustworthiness, and ability to respond to our clients’ needs set you apart.
- Excellent pitch and bid-writing skills with an ability to craft compelling proposals that resonate with our target audience, including design and pricing.
- Capable of anticipating and evaluating the potential risks and returns of projects and able to assess risk as part of the process.
- Experience of managing complex work strands and coordinating across different teams demonstrating your leadership skills and strategic awareness.
- Excellent interpersonal skills and a confident communicator. You excel in bringing people together to achieve shared objectives.
- An advocate of Diversity, Equity, and Inclusion.
Desirable:
- A good understanding of the philanthropic and grant-making sectors in the UK, Europe and the USA
- Experience of accessing responsible finance opportunities for charities or social enterprises
- A demonstrable commitment to serving under represented groups in the UK or abroad.