Social Welfare Jobs
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to raise awareness of the issues unpaid carers face with staff from the health and social care sectors.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job purpose
The purpose of the role is to raise awareness of the issues carers and young carers face and the services available to support them to health and social care staff across the borough and promote the identification and support of hidden carers in Knowsley.
The Health Link Worker will provide a conduit between Knowsley Carers Centre, health and social care teams and appropriate networks and forums that support carers’ interests.
Job Description
The Health Link Worker will:
- Provide information for and about carers and young carers to GP practices and health and social care teams.
- Assist in maintaining carers’ information boards in GP practices and at other health and social care locations.
- Continue to promote good practice guidance and steer relevant personnel at GP practices and other health settings through the guidance framework.
- Provide presentations, training and talks to health and social care staff on carers needs and include all aspects of caring within the awareness raising.
- Raise carer awareness in hospitals and develop carer friendly processes.
- Encourage carer participation on forums, groups and boards.
- Network with relevant organisations to raise awareness of carers issues.
- Assist in the delivery of carer awareness training in partnership with other members of the team.
- Work closely with other organisations such as Healthwatch.
The description above forms the basis of the job identified but is not a comprehensive list and may be added to, after discussion with the interested parties, if the need arises
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to prove welfare benefits advice to unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Location: Predominantly based in Kirkby but will be part of the team at Knowsley Carers Centre and will be expected to spend some time at other venues across Knowsley.
Job Purpose: To find and assist Carers and Young Carers Families in Knowsley by providing welfare benefits advice, accessible information through advice and support, drop-in sessions, home visiting and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Welfare Benefits
1)Provide casework covering the full range of welfare benefits.
2)Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
3)Negotiate with third parties as appropriate.
4)Ensure income maximisation through the take up of appropriate benefits.
5)Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
6)Make home/outreach visits as necessary.
7)Provide advice and assistance to other staff across the whole range of issues.
8)Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
9)Ensure that all work conforms to the organisations systems and procedures.
10)Keep up to date with legislation.
11)Attend relevant internal and external meetings.
12)Use IT for statistical recording and record keeping
13)Maintain close liaison with relevant external organisations
Information and Support
1) Identify hidden Carers and provide them with high quality information, advice and support. This will include:
a)Answering enquiries about available services, and other organisations of interest to Carers
b)Sending Carers appropriate leaflets and application forms.
c)Referring Carers for carers’ assessment
d)Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing.
e)To signpost carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, and organisations relevant to Carers.
3) To promote the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
Casework/Individual Support
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Attend meetings, case conferences, complaints procedures etc. as necessary to support individual Carers.
3) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit.
4) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
Administration and Monitoring
1) Produce statistics and other monitoring reports to the management
2) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
3) To enter information on to the database.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
3) To produce articles for the Carers Centre newsletter and to distribute
to establishments around Knowsley.
4) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
5) To undertake relevant training and staff development activities as required.
6) To undertake occasional evening/weekend work where necessary.
7) To undertake any other duties as reasonably requested by the Centre Manager.
8) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are hiring a Mental Health Floating Support Coordinator to support our Luton Service which delivers support to individuals living within the community who have support needs pertaining to their mental health and wellbeing. The service works alongside statutory services, with the aim of moving people on to independent living within two years. You will empower and motivate our residents and participants to achieve their personal goals and gain greater independence, which enables them to reintegrate into the community and lead fulfilling lives. The support offered is tailored to the individual needs of the participants and residents through a recovery based model.
Who is the service for & what is it funded/ accessed to deliver?
- Men and women, aged 18+
- Our clients have a primary mental health need, including complex needs and dual diagnosis
All our clients have a personalised support plans and proactive support work, to engage them with the opportunities available to them to live independently in the community, develop their social skills and independent living skills. We work with clients to improve their health and wellbeing, including supporting people to manage their mental health condition and crisis prevention.
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
OVERVIEW OF KEY RESPONSIBILITIES
- Act as a key worker and/or link worker and contribute to the development of support plans, risk assessments and subsequent reviews.
- Provide advice, information and guidance to residents and participants.
- Explore the most appropriate methods and resources for meeting activity needs, including group events and individual sessions, using internal and external sources.
- Participate in, and encourage residents and participants to participate in the running and development of projects, social enterprise initiatives, training, volunteering or work experience.
- Develop and sustain therapeutic relationships, providing practical and emotional support to ensure they are always treated with respect and dignity.
- Support our residents and participants with the relevant skills, experience, networks, and training to prepare them for resettlement into semi/independent living.
- Identify resident activity needs and wishes through assessments, observations, and discussions.
- Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
- Develop and maintain strong relationships with internal and external persons and agencies.
- Administration duties will vary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
- Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
- Understanding of the housing and social needs of people with multiple and complex needs
- Able to influence and negotiate positive outcomes with others
What we would like, but not essential:
- Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
- Experience of providing housing support and a practical assistance within a residential or outreach support role
- Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals
Further details of the responsibilities and key criteria can be found in the JDPS attached.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Mental Health | Support Worker | Recovery Worker | Luton | Bedfordshire | Jobs | Support Coordinator | NHS
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to the 40,000 plus people who benefit from our services. Working at the Fund is more than sitting at your desk. In this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries and working alongside the serving and retired RAF we also organise and take part in a mass participation events, attend and assist at Royal Ascot Armed Forces Day, Airshows and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
- Help reduce social isolation and loneliness among veterans.
- We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
- We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
- We provide grants to help with the cost of living. But this is just a few of the ways we help.
Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them through some of life’s challenges.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join The RAF Family and play your part in making a difference.
We are looking for a Community Fundraiser with a proven track record of achieving ambitious community fundraising targets. You will be an excellent communicator and an energetic self-starter. You are comfortable with working independently, but ready to utilise the support of colleagues across the Fund. You are perceptive and versatile and will have the ability to translate our story into rich content and compelling scenarios inspiring people to work with us. Above all, you naturally build rapport to quickly establish relationships and develop innovative partnerships.
You will equally be as comfortable supporting members of the RAF family who want to fundraise, as you will presenting to a room full of students, a company or potential volunteers. No one day will be the same and you will be the local face and voice of the Fund on the ground. You will quickly build your understanding of the key influencers in your community and you will ensure they understand what we do so they will want to be associated with the charity. You will be responsible for raising income through existing networks of supporters, volunteers and building new relationships within the RAF, community groups and local business.
As an experienced fundraiser, you will also be responsible to the Team Leader for promoting team as well as individual success.
If you have a fundraising background and you also have initiative, flair and enthusiasm for the work of the RAF Benevolent Fund please do apply for this exciting role and help to build the successful team. There will be travel within your region therefore a full driving licence is essential. Knowledge of the RAF or the military, or of military charities would be useful.
A full Job Profile for the role is available on the Fund's website. For an informal discussion about the role please contact Neil Tomlin, Head of Engagement.
The role is primarily community based in the South of England with a focus on London and the South-East. There will be a requirement to travel around a strategically chosen geographical area and occasional overnight stays, as well as working evenings and weekends at events when required. The successful candidate for this role will need to be DBS checked and prove they have the right to work in the UK.
To apply, please upload your CV together with a covering letter detailing why you believe you are suitable for this role and providing examples of how you meet the person specification.
The closing date for applications is Friday 17 May 2024. Please note interviews will take place as applications are received. The Fund reserves the right to close this advert early due to demand. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified. Previous applicants will not need to submit a further application.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 10810090).
The client requests no contact from agencies or media sales.
Drive Partnership Programme Manager
37.5 hours per week with flexible working hours and provision of an out-of-hours response as needed
£49,299 - £52,387
Fixed Term for 2 years
Home based with some travel to pilot sites when the role requires it
The Role
In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions; this triage model will be rolled out in the pilot sites which are going live in May 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.The Programme Manager will oversee the roll out and delivery of the DAPO pilot Triage Model.
Benefits:
- 34 days’ holiday per year, including public holidays
- Flexible Working (e.g. compressed hours)
- Cycle-to-work Scheme
- Eye Care Vouchers
- Pension Scheme with 4% employer contribution
- Childcare Vouchers
- Employee Assistance Programme
- Clinical Supervision
- Holiday Purchase Scheme to buy up to an additional 5 days
- Enhanced Family Leave Policies
- Enhanced Sick Pay
- Professional Development Fund
- Individual learning budget
- Restorative Practice Training
- Time Off In Lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 16th May 2024
SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.
No agencies please.
Are you a proactive Office Manager wanting to work with a charity?
We are proud to be partnering with a great national organisation that supports people in the community. They provide free, independent, impartial, and confidential advice on a variety of issues. They are looking for an Office Manager to ensure the smooth running of the organisation and a suitable environment for the delivery of services on a full-time basis (35 hours a week) in their SW3 office, initially for 6 months with a possibility of becoming permanent.
You will be responsible for the general upkeep and maintenance of the workplace, including managing all office facilities, liaising contractors to ensure that the premises comply with legal obligations, sourcing and maintaining equipment, liaising with the IT provider to resolve IT issues, and updating the office manual. You will also contribute to the development of policies, update contracts and agreements, and support improvements to their service. You will organise a variety of meetings, including assisting with the preparation of agendas, circulation of meeting papers and record minutes as required. You will also provide recruitment administrative support and maintain accurate records on the Bright HR software.
This role requires operations and office management experience. The successful candidate will be a personable and reliable team player with experience of proposing and implementing changes to processes, knowledge of data protection regulatory requirements, and the ability to develop and maintain positive relationships with a range of stakeholders. They will also show demonstrable innovative ability to suggest recommendations for improvements to processes or activities and be a proficient user of Microsoft Office Suite Programmes.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Job Title: IDVA / Domestic Abuse Outreach Worker
Full time - Monday to Friday: 9am-4:30pm - CAR DRIVER NEEDED
Location: Walton on Thames and Travel around the Surrey Area (Mileage Paid)
Reporting to: Domestic Abuse Outreach Manager
Purpose of Role: As an IDVA/Domestic Abuse Outreach Worker, you will play a pivotal role in providing support and assistance to individuals affected by domestic abuse across the Surrey area. Your primary focus will be on offering practical advice, emotional support, safety planning, and risk assessment to empower clients to make informed decisions about their future.
Specific Duties:
- Conducting direct work with clients, utilising sensitive listening and questioning skills to understand their situations and assist in setting priorities.
- Providing practical help, advice, and emotional support to enable clients to navigate their options, including safety planning and risk assessment.
- Encouraging clients to access relevant services such as legal aid, financial assistance, housing, and medical treatment through appropriate referrals.
- Negotiating with third parties and accompanying clients to meetings or court proceedings as necessary.
- Addressing the impact of domestic abuse on children and advocating for their protection.
- Facilitating client integration into the community and organising group work sessions when beneficial.
- Participating in Multi-Agency Risk Assessment Conferences and assessing clients for referral to support schemes.
- Maintaining accurate client records and fulfilling monitoring requirements.
- Upholding organisational aims and principles, staying informed about relevant policies and procedures, and participating in awareness-raising events.
- Collaborating with other organisations and agencies in a joint or multiple approach to client support.
- Adhering to health and safety procedures and working closely with other Outreach Workers/IDVAs.
- Undertaking professional development activities, including training and supervision sessions.
Person Specification:
- Knowledge of domestic abuse issues and recent experience in advice work.
- Ability to manage workload, prioritise tasks, and evaluate risk factors.
- Strong communication skills, both written and oral, with a focus on negotiation.
- Proficiency in IT for data compilation and report preparation.
- Flexibility, initiative, and teamwork skills.
- Numeracy skills and an understanding of confidentiality.
- Commitment to equality, diversity, and safeguarding principles.
- Ability to collaborate effectively with various agencies and individuals.
- Possession of a full driving license and access to a car for client meetings across specified boroughs.
- Qualified as a domestic abuse IDVA or willingness to undergo training for qualification.
If you are passionate about making a difference in the lives of those affected by domestic abuse and meet the above criteria, we invite you to apply for this rewarding position.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
With over 60 years' experience of recruiting across the 'beyond profit' space, Prospectus is proud to have supported a vast number of charities across various sectors, including; Homelessness & Housing, Domestic Violence, Youth, Learning Disabilities / Disabilities, Mental Health, Sexual Health, Criminal Justice and Children & Families. As a result, we anticipate an uplift in the amount of exciting delivery-focussed temporary opportunities we will have available to offer candidates.
We have worked alongside a range of impactful organisations in London and across the UK, supporting them with a variety of delivery-focussed positions, including:
Recovery Practitioners, Support Workers and Floating Support Workers, Women's Advocates, Administrators, Community Outreach Workers, Mental Health and Wellbeing Practitioners and many more.
We are currently looking to increase our pool of temporary candidates who are interested in registering for future delivery-focussed opportunities. Candidates will have had previous paid or voluntary experience in a similar role supporting vulnerable people, or will have a genuine interest in this field.
Please note that due to the current climate for temporary work across the Frontline sector, we are initially looking to engage with potential candidates and carry out registrations online with those that demonstrate suitable experience.
Given the unprecedented volume of interest in our roles, consultants are unable to support with general job search advice or specific enquiries before application. Instead please do either register your CV on our website or submit your CV for any roles that interest you to ensure that your application is reviewed in line with the position. Should you be successfully longlisted or we are able to assist in your job search we will be in contact to discuss next steps.
Please register your interest below and submit your CV by clicking 'apply now' below. You must be available immediately or have no more than a 1 week notice period to be considered as the majority of our temporary positions are starting asap.
Are you highly organised, with an eye for detail and the flexibility and communication skills to carry out a variety of tasks as part of a small team? Are you good at providing office support for a small team? Do you have some experience of planning and minuting meetings? If this sounds like you, check out our new Resources Assistant role.
We are seeking someone who is highly organised, able to carry out their work with accuracy, and can prioritise and forward plan a variety of tasks to support the smooth running of NAVCA. Our new Resources Assistant will be able to communicate at all levels, including planning and minuting our Trustee Committee and Board meetings.
The main responsibilities of the role will be to:
Governance
·Provide support to the Chair, CEO and NAVCA Board, by arranging meetings and all meeting logistics, drafting agendas, collating papers and taking minutes, as well as efficient record keeping, and managing a forward look of Board priorities.
Office and IT Support
·Organise regular face-to-face and online team meetings and team events.
·Provide administrative support to the CEO, including diary management.
·Manage and liaise with external IT support to ensure all staff have the hardware and software they need.
· Maintain a general mailbox and answer general telephone enquiries.
· Maintain records of equipment held by staff.
· Support the processing of staff expenses.
· Provide administrative support for the NAVCA starter and leaver process.
· Provide administrative support to other members of the NAVCA team as required.
HR
·Ensure all personnel records are kept up to date.
The role is part time, 21 hours per week (equivalent to 3 days). The salary is £25,200 pro rata per annum plus 8% employer pension (no employee contribution required). At NAVCA you will receive:
·25 days leave plus 11 statutory/set holidays, pro rata for part-time staff.
·Access to Simply Health support scheme.
·Support in your training and career development.
We welcome applicants seeking flexible working patterns.
This is primarily a remote working position, with weekly travel to our office in Sheffield city centre.
We are passionate about creating an inclusive workplace that promotes, celebrates and values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from people from Black, Asian and minoritised ethnic communities. We don’t want you to ‘fit’ our culture, we want you to enrich it. If you have a passion for making a difference and share in our vision for empowering local community action, we would love to hear from you.
The client requests no contact from agencies or media sales.
Hours: 30 hours/week (0.8 FTE), Part time or Job share applications welcomed
About Us
Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.
We deliver our service through as many different channels as we can, to make sure we are accessible to everyone. This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.
About the Role
We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.
This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.
The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.
This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.
About You
- Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
- Recent relevant experience of working in a local Citizens Advice or similar advice setting.
- Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
- Flexibility and willingness to work as part of a team including advice work if required.
- Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
- Ability to communicate effectively both verbally and in writing.
- Proficient in the use of IT systems, including office, case management and benefit calculation systems.
- Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.
Closing date: 20th May 2024
Interview Dates: 23rd May 2024
Start date: June 2024, date to be confirmed
Salary: £37,121 (£32,888 pro rata, inclusive of £3,990 South East weighting)
Working hours: Part time, 28 hours
Contract: Permanent
Location: Surrey
Annual leave: 30 days plus statutory bank holidays (if full time). All WIP staff also receive an additional 3 days leave between Christmas and New Year.
Pension scheme: WIP provides an auto enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract, which involves providing holistic one to one support and advocacy to women serving community orders, and will also focus on development of the Surrey programme.
Key Responsibility Areas:
- Lead on the operational management and strategic oversight of the Surrey programme, ensuring high quality, trauma responsive services are delivered to women in contact with, or at risk of being in contact with, the criminal justice system.
- Provide effective leadership to the Surrey team, fostering a positive and supportive culture.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP’s policies.
- Develop effective relationships with key stakeholders, such as the Probation and local authority leads to ensure effective service delivery.
The client requests no contact from agencies or media sales.
Start date: June 2024, date to be confirmed
Salary: £37,121 per annum
Working hours: Full time, 35 hours
Contract: Permanent
Location: Manchester
Annual leave: 30 days plus statutory bank holidays (if full time). All WIP staff also receive an additional 3 days leave between Christmas and New Year.
Pension scheme: WIP provides an auto enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Reports to: Head of Community Programmes
Direct reports: 1 Senior Project Worker, 2 WomenMATTA Project Workers, 1 Programme Facilitator,1 Northern Services Administrator
Job Purpose:
WomenMATTA delivers support services to women in Manchester and Trafford who are in contact with, or at risk of being in contact with, the criminal justice system. This includes one to one advice, advocacy, practical and emotional support, and group interventions.
This position will provide strategic oversight and operational management to all WomenMATTA services delivered through hubs across multiple sites in Manchester and Trafford, ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained, and budgets are appropriately managed.
Key Responsibility Areas:
- Lead on the operational management and strategic oversight of WomenMATTA; ensuring high quality, trauma informed, and gender responsive services are delivered to vulnerable and marginalized women in contact with, or at risk of being in contact with, the criminal justice system.
- Provide effective leadership to the WomenMATTA team, fostering a positive and supportive culture.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop effective relationships with key stakeholders, such as the Probation and local authority leads to ensure effective service delivery.
The client requests no contact from agencies or media sales.
To provide the highest level of leadership in order to achieve Inspiring Communities Together strategic objectives in accordance with the requirements of the Trustees.
The successful applicant will be passionate about improving the lives of local Salford people and will bring with them a strong track record of visionary leadership securing funding, project development and management.. They must be an outstanding communicator and very adaptable. We are looking for someone who can lead the staff and Trustees through the delivery of our current strategy but also have a clear vision as to how the charity can be expanded in the future and the commitment and drive to carry this out
At Inspiring Communities Together, we are committed to empowering individuals and strengthening communities. With over ten years of experience, we off
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Ripple Effect to recruit an Individual Giving Manager.
Ripple Effect is a dynamic and passionate international development charity on a mission to create a powerful and lasting impact. Their vision is to see a rural Africa that is confident, thriving, and sustainable, with a growing economy and higher living standards for all. Ripple Effect have honed their focus on three critical areas: Farm Systems, Gender and Social Inclusion, and Enterprise Development. Through these pillars, they're dedicated to combating poverty and nurturing a vibrant, thriving African landscape that will flourish for generations to come.
In this role, you'll be immersed in an active environment where your skills in direct marketing and fundraising will be put to the test. From analysing data and managing an activity budget, to forging strategic partnerships with agencies, you'll play a vital role in expanding Ripple Effect’s reach and impact. Collaborating across teams and borders, you'll lead projects that shape engaging supporter journeys, fostering meaningful connections with their cause.
Desirable experiences include planning and executing cash fundraising appeals, planning engagement opportunities for supporters and customers such as events, and showcasing your digital marketing prowess. Whether it's crafting compelling copy or building relationships to inspire action, you'll be at the heart of all Ripple Effect’s communication efforts.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply.
The Black Country Living Museum is an award-winning open-air museum.
Throughout its 46-year history, its aim has always been clear: Inspiring your discovery of the Black Country. The Museum ensures that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations. They are close to completing their largest development ever, with a multi-million-pound investment bringing the region’s stories into the 1940s, 1950s, and 1960s.
An important feature of the Museum is its independence. They do not look to others to achieve their results. Describing themselves as a heritage business, rather than a heritage service, within the intersection sweet spot between visitor attraction, museum and charity. They seek to appoint a new Director of Development and External Affairs to own income for the organisation and Prospectus is proud to be leading the search.
Director of Development and External Affairs
Black Country Living Museum
Permanent
On-site in Dudley
c. £75,000 plus relocation support
The Director of Development and External Affairs will determine a strategic plan for business development, fundraising and commercial opportunities within the remit of the role. Supported by a small Development team, this will include corporate sponsorship, hire and hospitality, filming and photography location shooting, as well as fundraising revenue streams. You will manage both capital and revenue income targets and support an experienced Audience & Communications team to increase visitor attendance to achieve c. 400,000 visitors per year. Crucially you will deputise for the Chief Executive where appropriate.
The selected candidate will have leadership experience in an organisation of at least comparable scale and complexity and will have a track record of developing and delivering successful strategies across, fundraising and business development and preferably marketing. Ideally, you will have bags of enthusiasm for the Museum’s cause and independence and will enjoy working in and harnessing a supportive and creative organisation which attracts and retains diverse talent.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Ryan Burdock at Prospectus.
If you are interested in applying to this Director of Development and External Affairs position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.