Social Work Jobs
We're looking for a kind, compassionate and efficient Customer Contact Centre Officer to join our Customer service team located at our Head Office moving to Caledonian Road this year.
£25,600.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Job Overview:
To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries.
Working Patterns are Monday- Friday 9am to 5pm
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries
- Deal with enquiries on Housing Management, Maintenance and Customer Support
- Receive and action maintenance requests for owned, managed or leased properties
- Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure
- Data entry into IT systems and databases for reporting and performance indicators
- Support of administration functions within the team
Key Responsibilities:
- To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly
- To resolve and provide information on initial rent, housing benefit and service charge enquiries
- To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process
- To log and transfer complaints in accordance with Look Ahead's procedure and policy
- Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
- Data entry into IT systems and databases for reporting and performance indicators
- Provide support in the duties of the other administration roles within the team (including occasional reception cover)
- To ensure that all duties are carried out in accordance with policy and procedures
- To maintain files either in paper and electronic format to include all correspondence, certificates and documentation
- To produce correspondence or documentation to be sent internally or externally
- Attend internal and external meetings or forums to promote Property Services and Look Ahead
- Any other duties relevant within the team as and when required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Approachable and open behaviour. Works as part of a group or team
- A strong approach and commitment to providing an excellent customer service
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Demonstrates significant confidence and high levels of self-esteem
- Is respectful, articulate, and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can doattitude
What you'll bring:
Essential:
- Educated as a minimum to GCSE English and Maths or equivalent
- IT literate and can use Microsoft software packages and housing management systems
- Customer service skills especially verbal
- At least two years experience in working in a call centre, property and/or customer services environment
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
With over 60 years' experience of recruiting across the 'beyond profit' space, Prospectus is proud to have supported a vast number of charities across various sectors, including; Homelessness & Housing, Domestic Violence, Youth, Learning Disabilities / Disabilities, Mental Health, Sexual Health, Criminal Justice and Children & Families. As a result, we anticipate an uplift in the amount of exciting delivery-focussed temporary opportunities we will have available to offer candidates.
We have worked alongside a range of impactful organisations in London and across the UK, supporting them with a variety of delivery-focussed positions, including:
Recovery Practitioners, Support Workers and Floating Support Workers, Women's Advocates, Administrators, Community Outreach Workers, Mental Health and Wellbeing Practitioners and many more.
We are currently looking to increase our pool of temporary candidates who are interested in registering for future delivery-focussed opportunities. Candidates will have had previous paid or voluntary experience in a similar role supporting vulnerable people, or will have a genuine interest in this field.
Please note that due to the current climate for temporary work across the Frontline sector, we are initially looking to engage with potential candidates and carry out registrations online with those that demonstrate suitable experience.
Given the unprecedented volume of interest in our roles, consultants are unable to support with general job search advice or specific enquiries before application. Instead please do either register your CV on our website or submit your CV for any roles that interest you to ensure that your application is reviewed in line with the position. Should you be successfully longlisted or we are able to assist in your job search we will be in contact to discuss next steps.
Please register your interest below and submit your CV by clicking 'apply now' below. You must be available immediately or have no more than a 1 week notice period to be considered as the majority of our temporary positions are starting asap.
* Internally the job title will be Crisis Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Recovery Worker.
Crisis House is a community-based crisis service, working to a recovery model with the aim to reduce the amount of A&E and Hospital admissions through evidence-based CBT interventions. We provide a range of intervention support and are partnered with the NHS, working alongside the Home Treatment Team who offer clinical governance. Additionally, we offer a range of services for people with mental ill health to become more connected to their local community, building on their social engagement. We signpost to local services and host awareness days that truly reflect the community we support to break down stigma and discrimination. Offering support 24/7 with a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure, or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week on shift patterns.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Job title: Female Peer Support Worker
Responsible to: Lived Experience & Community Development Manager
Salary: Starting salary is Starting salary is £25,634.83 per year (Full time equivalent), (SC3-SP14-16)
Hours: 37.5 per week
Contract type: Fixed term one year – Potential for extension with project
Location: East London
Benefits: See supporting documents for information on benefits.
We are seeking a Female Peer Support Worker to provide support and recovery guidance to individuals experiencing common and severe mental health problems and someone to use their own life experience of mental distress or as a carer and recovery as a template.
{Please note that this role is only available to female candidates under the Genuine Occupational Requirement under s9 Equalities Act 2010}
Please see the Job Description and Person Specification attached for more information.
DBS clearance at Enhanced (without Barring) is required for this role.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
The closing date is by Monday 13th May 2024 at 9am, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a part of our high performing psychosocial drug and alcohol service in HMP Birmingham.
We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate people work closely with services users to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.
You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance misuse work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed supporting clients to make positive changes in order to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider drug strategy.
Having experience of supporting people with complex health needs including substance misuse, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of our service users to be healthier and safer by delivering a high-quality service.
Experience of working with drug and alcohol misuse and individuals is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with clients on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.
All posts are subject to an enhanced DBS Disclosure.
Please note we are unable to accept CVs.
This position is part of rolling recruitment and therefore has no closing date.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist.
Right now, one of our partners, Richmond Fellowship, is looking for two Employment Specialists to join our team in Chertsey and Leatherhead, Surrey. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But, it’s only possible with the help of people like you.
Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and Mental Health teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.
The post holder will be a car driver or have the ability to travel independently across a large geographical area within Surrey.
We have one positions available, based at Bradmere House in Leatherhead covering the Epsom & Mole Valley area.
This is a permanent full time post, requiring the post-holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
So, are you ready to take on this rewarding role that comes with some really great benefits?
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation
Your experience of working in the mental health field has given you a good understanding of community working and lone working plus a proven ability to break down stigma and the barriers associated with working with the client group. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Community Connector.
NHS England recently announced a new transformation fund to be allocated to pilot sites within 12 Sustainability and Transformation Partnerships/Integrated Care Systems across the country to test new and integrated models of primary and community mental health care. The Surrey Heartlands Health and Care Partnership in Redhill is one of these successful pilot sites, and Richmond Fellowship are proud to be part of that partnership.
The role of Community Connector is fundamental to the developing of these innovative new teams and mental health services based within networks of GP Practices (Primary Care Networks). Indeed, whoever takes on this particular challenge will be instrumental in supporting the ongoing development and mobilisation of integrated primary care mental health services in the future. Along the way, you’ll work jointly with a Mental Health Practitioner to conduct assessments. We’ll also rely on you to help patients identify their socially determined needs and goals, provide self-management tools, and develop personal support plans. Delivering a range of motivational and structured psycho-social interventions, promoting independence through an enabling asset based approach and developing effective relationships with a range of agencies to facilitate a ‘joined up’ approach - these are just some aspects of this vital role.
As well as proven relevant experience, you’ll need an appropriate diploma or degree i.e., in counselling, psychology, social work, probation, mental health, Health and Social Care (level 3), NVQ’s level 3+ and/or community experience of drug, alcohol, mental health work. You’ll also need the ability to work co-operatively and flexible as part of a multidisciplinary team from a service hub in one of three locations and be willing to travel to and from a number of different locations on a daily basis. Comfortable working to the confidentiality, consent, information sharing and safeguarding policies of the integrated service, the ability to manage any challenging behaviour, anger and verbal aggression from patients is important too. And, it goes without saying that you have excellent communication skills and are proficient in the use of office IT.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent, full time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation
Night Support Worker
Working across Poole, Bournemouth and Christchurch
£25,307 plus excellent benefits
Permanent
Full Time (4 on 4 off 12 hour shifts 7.30pm - 7.30am)
Are you looking for a challenging and rewarding role where you are able to support people every day and provide a safe environment for them to feel safe and comfortable?
Do you enjoy working in an environment where every shift is different to the next? Then this could be the role for you.
Our client supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.
They have a new opportunity for a Night Support Worker to join their night team to provide support to their homeless clients.
Your primary role will be to keep their service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
Some of your duties will include:
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Being the first welcoming friendly face for people coming into the service
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Providing informal support to clients and be a listening ear
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Responding to incoming calls
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Managing clients and their visitors within the building and any associated safety issues. Dealing with any incidents that may arise and contact external services when necessary
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Monitoring the service and surrounding areas that are covered by CCTV
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Carrying out regular visual checks / fire checks on the interior and exterior of the buildings and car park
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Working in accordance with Health and Safety regulations and policy and procedure
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Providing basic First Aid assistance until help arrives – Full training provided
Their night workers will usually work a 12 hour (waking) shift between 7.30pm - 7.30am, on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
What you will bring:
Previous experience in this type of work is not essential, but you will have a real passion for wanting to work with homeless people. Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will need to hold a full driving licence with access to a car as you may be required to work flexibly across Bournemouth, Poole and Christchurch locations.
You will have:
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Clear verbal and written English
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Good IT and keyboard skills
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Polite, assertive manner, ability to self-motivate
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Passion for working in a client/customer facing role
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Their benefits include:
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Pension with life cover
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Generous holiday allowance
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Extra mile awards for outstanding work
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Work offers including discounted shopping vouchers, days out and holidays
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Cycle to work scheme
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Confidential employee assistance programme including access to counselling
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Employee voice – their Staff Council
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Recruitment referral scheme
They support and develop their staff by providing:
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A comprehensive induction and training programme
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Management training
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Trauma-informed care training
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Specialist training, coaching and development opportunities linked to personal development plans
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Access to accredited qualifications
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Mental Health First Aid training and provision
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Access to counselling psychologists via our Psychology Service
If you love helping others and want to join their friendly team, they would love to hear from you!
Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist.
Right now, one of our partners, Richmond Fellowship, is looking for one Employment Specialists to join our team in Redhill Surrey. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But it’s only possible with the help of people like you.
Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and Mental Health teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.
The post holder will be a car driver to have the ability to travel independently across a large geographical area within Surrey.
We have one positions available, based at Wingfield Resource Centre in Redhill covering the Tandridge & Reigate area.
This is a permanent full time post, requiring the post-holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
So, are you ready to take on this rewarding role that comes with some really great benefits?
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation
We have an exciting opportunity to join us in making a difference!
Citizens Advice Birmingham has partnered with Alzheimer's Society to deliver Welfare Benefits Advice for people living with dementia. This includes those with the condition and their carers.
Are you an experienced adviser who has a strong background in the delivery of high-quality advice and a good working knowledge of welfare benefits?
We are looking for an enthusiastic caseworker to join the team, to provide the following:
- You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.
- Advice will be delivered virtually according to the service user’s needs and preferences. This will include phone, secure email or secure video calls.
- Help to design welfare benefit information leaflets and upskill referrers, preparing and providing training on our referral processes.
- Working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets, and support the work of volunteers.
Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years
Previous applicants need not apply
Closing Date: Thursday 2nd May 2024 at noon
Interview Date: Monday 20th May 2024
We're seeking a skilled and dedicated individual to join our team as a Young Person’s Worker. In this role, you will play a vital role in providing support to at-risk young people who are experiencing homelessness.
Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.
About the Role:
As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Thursday 2nd May @ midnight
Interview Date: Monday 13th May or Tuesday 14th May
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a full time Peer Engagement Practitioner.
This is an innovative new service, integrating the expertise, skills and knowledge of the network in Barnet with NHS Mental Health services. The purpose of the role is to provide peer led psycho-social support to clients, working within specialist Mental Health teams and the VCS delivery partners. This role will also serve to enhance the work of the MH teams, and other practitioners within the service, to ensure it remains clients focused, recovery informed, and embedded with experience led practice.
The role will carry an active caseload, working with clients to determine their recovery needs, identifying resources available within the community, providing expert advice and support, facilitating recovery focused peer support groups, and contributing to the development of new community resources.
Please contact us for a full copy of the Job Description & Person Specification for this role.
The client requests no contact from agencies or media sales.
You have recent experience within the mental health field (or a related area) and know how the use of IPS (Individual Placement and Support) can help the people we support to find paid employment and have awareness of the Recovery and Personalisation agenda. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as an Employment Specialist.
We need someone like you to join the team at our Hammersmith & Fulham Employment Service. We support people living with mental health problems to develop a sense of independence, purpose and fulfilment; to develop their social networks and gain the skills they need to return to work or training where this is their goal. But we need your help. Your challenge? We help individuals with mental health problems to find paid employment, or unpaid voluntary work, plus we assist employers and employees to successfully resolve mental health problems in the workplace.
You will support the delivery of our Employment Service which will see you focus on motivating, supporting and providing person-centred advice and guidance to people receiving support to enable them to move into suitable and sustainable work.
As well as a good understanding of people with mental health problems, you have experience of networking/liaising with local employers and the initiative to develop and promote a service. Excellent motivational, presentation and listening skills are essential too, as is a willingness to travel in the local area and occasionally work outside of office hours. Customer focused, well organised and collaborative in approach, you are a great administrator and pride yourself on your word processing skills and ability to keep accurate computer records/use a database. A flexible approach to working to ensure effective service delivery is essential.
This is a full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches. In recent years we have expanded our reach from being a locally based Hampshire charity to now delivering interventions nationwide.
Job Title: Foundation/Domestic Abuse Prevention Practitioner
Responsible to: Foundation Manager
Working Hours: Full time 37.5 hours per week
Salary: £27,000 – £32,000 per annum
Contract: Permanent
Located: Newport, Isle of Wight
About the role:
The Foundation/Domestic Abuse Prevention Practitioner (FDAP) will play a key role in working directly with individuals using harmful/abusive behaviour within their intimate relationships. The role will include suitability and risk assessments, delivery of interventions, facilitation of group programmes, risk identification, information sharing and preparation of reports for courts and other agencies.
The FDAP Practitioner will be co-located into Priority Crime Teams situated in Newport Police Station to assist with the identification, screening, and engagement of individuals using harmful behaviour in their relationships, working closely with police to provide a timely and streamlined process for earlier identification, referral, and engagement/disruption of high harm perpetrators of domestic abuse.
For this role is it essential you have excellent understanding of domestic abuse, including the impact on victims and their children. Experience of working with individuals experiencing domestic abuse/ and or causing harm. Experience of group work delivery is desirable; however, we will consider applications from candidates who demonstrate an aptitude for the role.
You will need to be able to build and maintain effective working relationships with statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.
IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice.
Please see Job Description and Person Specification for further details.
Rewards and Benefits of working for Hampton Trust
To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.
Benefits:
- Casual dress
- Contribution pension scheme – NEST with 3% company contribution.
- Sick pay
- 25 days annual leave – increasing to 3 days after 3 years and an additional 2 days after 5 years
- 8 Days Bank Holiday
- Additional leave for your birthday
- Ongoing training and development
- Free flue jabs
- Access to free clinical supervision sessions
- Free DBS checks
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.
Closing: Position will remain open until filled.
Interviews: To be scheduled
Next steps
For an application pack and further information on how to apply for this position please visit our website.
In your application please include:
A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification. *Please note applications submitted without a cover letter will not be considered*
A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.
Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Weekly hours: 37.5 hours, shifts 7.5 hours per day, between 8am-10pm including some weekend and bank holidays)
Could you be a Caseworker for vulnerable young people? Could you give them the support and guidance they need to get back on their feet and live independently?
The young people we work with have become homeless for a number of reasons – isolation or mental health, abusive relationships, substance misuse, involvement in gangs/county lines - their issues are complex so you will need to be able to build strong, trusting relationships so that our customers feel safe and supported.
We are opening two new supported housing schemes in Lambeth, which will be Ofsted registered. Both schemes are part of our well-established Young Persons and Complex Needs service in London and will provide temporary housing for young people aged 16-17 who are experiencing homelessness.
A bit about the role:
As a Caseworker, you will be working with a team of highly motivated, compassionate, and dedicated colleagues supporting a caseload of young customers with complex needs. You’ll need to meet each customer weekly to help them with their goals and discuss their progress. And, when someone’s ready to move on, we'll rely on you to help them access the housing register or look for suitable rented accommodation.
What we’re looking for:
You may have worked with vulnerable young people in a paid or voluntary capacity, maybe as a Youth Worker or in an education setting providing pastoral care. You’re a great relationship builder, who can create trust so that our young people feel comfortable sharing their issues with you, you listen but in a non-judgemental way and you are able to spot signs for concern and act on them. You’ll also need to be able to work on your own, sometimes dealing with challenging situations and diffusing them to avoid escalation. Is this you?
- Relationship building skills
- Empathy
- Great listening skills
- Diplomacy and the ability to deal with challenging situations and diffuse them
- Non judgmental
- Proactive and assertive
You will be required to subscribe to the DBS Update Service and this annual membership will be repaid to you. It is essential that you are able to work 37.5 hours a week – we are not a UK licenced sponsor and any sponsorship with another employer is not valid for this role.
Please note if appointed your job title will be Housing Support Worker.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here are just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1